Donna Forex Forum

Brokers => Brokers => Topic started by: CAJUN on December 03, 2010, 08:49:25 PM

Title: HotForex
Post by: CAJUN on December 03, 2010, 08:49:25 PM
I am thinking of going with HotForex as a non US broker. Is anyone using or have used them in the past and can give feed back on them. I am also looking at a couple of others, but seems like i keep comming back to this one.

CAJUN
Title: Re: HotForex
Post by: flamenco on December 04, 2010, 12:17:00 AM
Cajun:  I have them on demo for about a month and had no problems.  They're getting excellent reviews ar FPA.  Here's a link that'll give you more info.

http://www.forexpeacearmy.com/public/review/www.hotforex.com

Good luck on your trading! ;D
Title: Re: HotForex
Post by: someguy on December 04, 2010, 08:00:32 AM
Too new and too many awesome reviews on FPA. Seems fishy :)
Title: Re: HotForex
Post by: rgmann on December 04, 2010, 10:27:27 AM
I traded with a HotForex demo account for about a month, and it worked great with the three EAs I'm using (EA Shark 6.0, Forex Breakout Genius, Forex Weekend Gap Robot). I just went live a few days ago, and so far so good. Their 20% initial deposit bonus was great! As you can see from my stats below, if you click on the "History" tab under Trading Activity, that they honored this as promised and gave me a $1,000 bonus on my $5,000 deposit. Can't beat that!!! I've also had no problem with their customer support, or entering/exiting any trades. I haven't asked for a withdrawl yet, so I don't know how that will go. But I don't foresee any problems based upon my experience so far.

Roger
Title: Re: HotForex
Post by: CAJUN on December 04, 2010, 11:15:52 AM
Hey guys thanks a lot, great reviews, i have been going back and forth with them all week and there response has been great. I have 4 demo accounts with 4 different brokers and they are the only one that all my ea's will trade. I think i may give them a go next week once i can get my money out of my US brokers.

Good Luck
CAJUN
Title: Re: HotForex
Post by: CAJUN on December 04, 2010, 11:19:38 AM
Any of you guys using an IB for HotForex? If so, could you share?

CAJUN
Title: Re: HotForex
Post by: Vinny on December 04, 2010, 11:49:26 AM
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Title: Re: HotForex
Post by: CAJUN on December 04, 2010, 12:16:46 PM
Guys I'm waiting the answer for my IB request at Hotforex. Will let you know if I'm accepted, so you will have access to cashback when using their services.
Thanks Vinny, please keep us informed as i would like to go through an IB. Have it with my US brokers and the extra cash back really comes in handy.
Could you tell us who the IB is so we can get the ball rolling.

CAJUN
Title: Re: HotForex
Post by: rgmann on December 04, 2010, 12:45:03 PM
Guys I'm waiting the answer for my IB request at Hotforex. Will let you know if I'm accepted, so you will have access to cashback when using their services.

Yes, Vinny, please keep us informed, as I am definitely interested! I searched for an IB for HotForex for a couple of weeks, but was unable to find one. But the 20% initial deposit bonus and the free TradeSignals subscription they offer was still a pretty good incentive!  ;)  Anyway, feel free to PM me and count me as a future customer if you get accepted. Hopefully you'll be able to accept people who already have an account with them, like me. ???

Roger
Title: Re: HotForex
Post by: Vinny on December 04, 2010, 01:43:49 PM
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Title: Re: HotForex
Post by: CAJUN on December 04, 2010, 02:07:46 PM
CAJUN,

I'm still trying to find somebody and I don't see any of their IB's over the internet. I hope I will have their reply and will start next week. I have filled out the docs and sent them 3 days ago.

rgmann

I think it should be fine if you are current customer to choose an IB and get the rebates like everywhere else :)

I will keep you guys informed.

Cheers,
Vinny

Thanks Vinny, in the meantime i will be closing my accounts with my US brokers and trying to get my money ready for sign up. This could take a few days before i get my money. In the meantime i would like to start processing my application, so yes please do keep us informed. Ya'll have a great weekend.

CAJUN

Title: Re: HotForex
Post by: hammy on December 04, 2010, 11:16:23 PM
hey CAJUN,  does your IRS know about this secret offshore investment !..LOL.. ;D

.... but seriously this broker is NOT registered, you won't find a IB that will support them until they do get registered. They are in the south-west Indian Ocean somewhere, Republic of Mauritius, So don't put your life savings in with these guys just yet .... :o  .. tread careful .. ;)

cheers !
Title: Re: HotForex
Post by: rgmann on December 05, 2010, 02:00:57 AM
... but seriously this broker is NOT registered, you won't find a IB that will support them until they do get registered. They are in the south-west Indian Ocean somewhere, Republic of Mauritius, So don't put your life savings in with these guys just yet .... :o  .. tread careful .. ;)

Wasn't Bernie Madoff's firm "registered" and overseen by U.S. regulators (http://en.wikipedia.org/wiki/Bernard_Madoff)? How'd that work out for his investors?

Nevertheless, HotForex is indeed "regulated" by the FSC (http://www.gov.mu/portal/site/GovtHomePagesite/menuitem.c0a01177fcf48dfcf6be501054508a0c/?content_id=9a02d575d1a88010VgnVCM100000ca6a12acRCRD) in Mauritius. So unless you have evidence that the Mauritian government or the FSC is a sham, your contention that HotForex is not "registered" is bogus. And from everything I've read about Mauritius, it seems to have a high-quality emerging economy, and a quite modern culture. So I don't see any foreseeable problem trading through HotForex. For example:

Since independence [from Britain] in 1968, Mauritius has developed from a low-income, agriculturally based economy to a middle income diversified economy with growing industrial, financial, and tourist sectors. For most of the period, annual growth has been of the order of 5% to 6%. This has been reflected in increased life expectancy, lowered infant mortality and improved infrastructure. Estimated at US$12,356 for 2009 at purchasing power parity (PPP),[23] Mauritius has the sixth-highest GDP per capita in Africa...

Mauritius, Libya, and Seychelles are the only three African nations with a "high" Human Development Index rating...

The government's development strategy centers on foreign investment. Mauritius has attracted more than 9,000 offshore entities; many aimed at commerce in India and South Africa while investment in the banking sector alone has reached over $1 billion. Economic performance during the period from 2000 through 2004 combined strong economic growth with unemployment at 7.6% in December 2004. France is the country's biggest trading partner, has close ties with the country, and provides technical assistance in various forms...

In order to provide locals with access to imports at lower prices and attract more tourists going to Singapore and Dubai, Mauritius is gearing towards becoming a duty-free island within the next four years...

The corporate tax has recently been reduced to 15% to encourage non-resident companies to trade or invest through a permanent establishment or otherwise...

Mauritius ranks first among all countries in FDI inflows to India, with cumulative inflows amounting to US$10.98 billion. The top sectors attracting FDI inflows from Mauritius between January 2000 and December 2005 were electrical equipment, telecommunications, fuels, cement and gypsum products and services sector (financial and non-financial).
Mauritius is one country that has achieved successful economic and human development with a dual-track approach to economic liberalisation, whereby poorer sections of society have participated in its economic growth. The experience of Mauritius has been used, alongside a number of other countries that have adopted a dual-track approach, to highlight the benefits to both economic growth and human development. (http://en.wikipedia.org/wiki/Mauritius)

FYI, nothing is "safe" when it comes to your money. Last I heard, even the FDIC was going broke, and would be unable to fulfill its obligations if too many banks went under at one time. And does China seriously think it will ever get paid on the U.S. Treasuries it has been purchasing? Fat chance!!!

Roger
Title: Re: HotForex
Post by: Vinny on December 05, 2010, 08:54:29 AM
rgmann,
I agree with you!

Haven't you guys seen all the bullsh*t from the regulated brokers.... People were talking some time ago that FxPro was not regulated as well, but I can tell they are a good broker and you have no prob with your money there.

P.S. We always have to be careful when choosing our investment spots, but I will give HotForex a try.



Cheers,
Vinny
Title: Re: HotForex
Post by: RahmanSL on December 05, 2010, 09:59:55 AM
I must have missed this, but has anybody posted or has carried out  any money withdrawal(s) from HotForex???

To me, that would be the most important factor to consider in choice of brokers and not how great they give bonuses, extremely thin to ridiculous pips spread and a whole host of goodies to suck in new traders.
Title: Re: HotForex
Post by: CAJUN on December 05, 2010, 11:03:41 AM
hey CAJUN,  does your IRS know about this secret offshore investment !..LOL..

Shhhhhhhhhhhhhhhhhhh, ;) if i go to jail i know i want be the only one. I don't think the US has enough jail space left to put all of us going offshore.


rgmann,
Wow great info, thanks, i agree that they are registered because i have been communicating with them for a week and they sent there registration number in on of there emails.

RahmanSL,
You have a good point there, could be very easy to put money in but a nightmare to withdraw, although i have read some threads that some people have nightmares drawing there funds from US brokers. I also noticed you made the same comment on other broker posts.
Could you tell us which broker you are using, and have you withdrawn money from them yet?

CAJUN
Title: Re: HotForex
Post by: Vinny on December 05, 2010, 11:29:18 AM
CAJUN,
You can always move to Europe :) :) :) :) You'll have better trading hours as well :D

Cheers,
Vinny
Title: Re: HotForex
Post by: hammy on December 05, 2010, 04:38:27 PM
Hey guys, I'm just saying , be careful, don't deposit a large amount of your money to test out their live account.

HotForex is regulated by the FSC in Mauritius ? in Mauritius ! so what !
They are NOT "registered", only regulated by their own Republic, there IS a difference... :-\
Read the Regulated Disclaimer on their website .. ::)
 
If you find a IB that will support them, then that is a good sign !..but that's "if" .. :-\

Otherwise I'm just saying ..be careful ! .....and good luck !.. ;)
Title: Re: HotForex
Post by: Vinny on December 05, 2010, 05:07:21 PM
You are right hammy,

We will see how it goes. As I've said in one of my previous posts I will keep everyone here informed.

P.S. In my communication they say that clients funds are placed in "independently administered segregated accounts". We will see can't tell yet, but I hope I will get that confirmation tomorrow.
Title: Re: HotForex
Post by: Istherehope on December 07, 2010, 12:35:13 PM
I am considering opening a small account with Hotforex or ThinkForex to test the waters.
I also noticed nobody withdrawal the money from their account on Forexpeacearmy reviews.

They both state you can withdraw using Credit/debit card which is convenient but I am somehow waiting for a "betatester" before I departure with some monies ::)
Title: Re: HotForex
Post by: robl45 on December 07, 2010, 02:19:14 PM
does hotforex take us customers? thinkforex told me they wouldn't.  well apparently if you have 10000 or more, they might do it, if you call them and do the supersecret handshake. (not even kidding about the last part)
Title: Re: HotForex
Post by: CAJUN on December 07, 2010, 05:50:07 PM
There is thread on FPA that said they withdrew money and it was the easiest and fastest withdrawal they ever did with any broker.

Robl45, yes they do take US customers, i have been communicating with them for over a week asking questions and that was one of the questions. Minimum deposit is 500 usd.

CAJUN
Title: Re: HotForex
Post by: rgmann on December 07, 2010, 08:51:20 PM
My only complaint so far is that their "dynamic" spread on the EUR/USD has been well over 3 for the past few days (they advertise a Min of .2 and Typical of .8 ). And one of my primary bots, the EA Shark 6.0, won't open any trades if the spread is above 3. So I may have to switch to a broker that has "fixed" spreads, such as Tadawul instead. I'll have to see how it goes over the next week or two, and hopefully I won't have any problem transferring my money if I decide to open an account with Tadawul. I'll keep everyone posted...

Roger
Title: Re: HotForex
Post by: Vinny on December 07, 2010, 08:54:09 PM
Guys if you can wait a little bit more I think we'll have everything done! I've been over the phone and chat all day long with reps from all of their departments.

So far I can see that they have department in Cyprus. Registered IP addresses, Registered phone lines and supporting quite a lot of languages. Quick support team.

Everything seems to be fine. If there is any problem with the rebates procedure I'm ready to go directly to the CEO and discuss everything, but I think we will have a success there.

I will keep you informed.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on December 07, 2010, 08:55:36 PM
My only complaint so far is that their "dynamic" spread on the EUR/USD has been well over 3 for the past few days (they advertise a Min of .2 and Typical of .8 ). And one of my primary bots, the EA Shark 6.0, won't open any trades if the spread is above 3. So I may have to switch to a broker that has "fixed" spreads, such as Tadawul instead. I'll have to see how it goes over the next week or two, and hopefully I won't have any problem transferring my money if I decide to open an account with Tadawul. I'll keep everyone posted...

Roger

I'm going to report your issue tomorrow and let you know what stands behind it.
Title: Re: HotForex
Post by: Vinny on December 07, 2010, 10:37:44 PM
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Title: Re: HotForex
Post by: rgmann on December 08, 2010, 08:16:00 AM
I'm going to report your issue tomorrow and let you know what stands behind it.

Thank you very much, Vinny. I've been meaning to contact them myself, but I've just been too busy the past couple of days. By the way, my HotForex demo account is doing GREAT, as the spread on the EUR/USD there has consistently been around 1 to 1.5 pips. So the EA Shark 6.0 has been making a number of trades that my live account has missed. The stats for my demo account are here.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.myfxbook.com%2Fwidgets%2F65198%2Fmini.jpg&hash=be00b29a23728fc80d2a6eb763819b5b) (http://www.myfxbook.com/members/rgmann/rgmann/65198)

If this spread issue gets resolved, I plan to use you as my IB. I'll PM you about that once I find out what's going on. Otherwise I'll probably switch my live account to Tadawul FX, as they offer a fixed 2 pip spread on the EUR/USD, and I won't miss any more trades. If you are an IB with Tadawul, I'll sign up through you if I decide to switch accounts. Just let me know. Thanks again for your offer to help!

Roger
Title: Re: HotForex
Post by: hammy on December 08, 2010, 01:48:02 PM
rgmann,

If you switch to TadawulFX, I can attest to you that they are a very good broker, I've had a live account for a few months now. They have fixed spreads and many good options for deposits and withdraws. Aslan Group is my IB with them and pay $6 per std lot, pretty hard to beat !

cheers !.. ;)
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 01:52:16 PM
tadawul is fixed spreads, that is nice but they filter their feed and you will miss trades.
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 01:53:06 PM
how are the spreads on the hotforex ecn commission based platform?  iv'e been watching the demo on hotforex standard and collective is continuously beating them on spreads.
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 03:11:54 PM
how are the spreads on the hotforex ecn commission based platform?  iv'e been watching the demo on hotforex standard and collective is continuously beating them on spreads.

robl45 if you are asking about the currenex account spreads are between 0-0,2-0,3

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 03:34:42 PM
do we get rebates on that account as well?  and is there a demo do you know?
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 03:40:12 PM
Yes you can get rebates on the Currenex account.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 04:07:36 PM
commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 04:22:12 PM
There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny
[/quote]
[/quote]

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.


Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 05:25:52 PM
I was talking about the maximum lots of 10, that seems kinda of low,  can that be increased?  and to confirm, its 5 dollars each side so 10 dollars round turn?

commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.

They pay me $2.50
When I take in place the transfers fee and pay my taxes I get lower than $0.50 for me :) I think it's fair.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on December 08, 2010, 05:30:53 PM
Perhaps I'm a bit ignorant on this subject, but I'm not sure how the Currenex account is a better option than the Standard account. The spreads may be a bit lower, but you're also paying a commission on the trades, and the leverage is only 100:1 (300:1 on Standard). So how is that a better choice? What am I missing?

Roger
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 05:43:20 PM
100:1 is pretty standard.  no sense getting used to something that you can't use on a bigger account.  also the lower spreads help with many EA's, sucks to miss a TP by 1/2 pip because of the spread.

Perhaps I'm a bit ignorant on this subject, but I'm not sure how the Currenex account is a better option than the Standard account. The spreads may be a bit lower, but you're also paying a commission on the trades, and the leverage is only 100:1 (300:1 on Standard). So how is that a better choice? What am I missing?

Roger
Title: Re: HotForex
Post by: rgmann on December 08, 2010, 05:48:50 PM
I'm going to report your issue tomorrow and let you know what stands behind it.

Thanks, Vinny. You must have worked a little magic, as the spread is back down in the low 2s this morning. Hopefully I'll get a profitable trade with the EA Shark 6.0 now!

Roger
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 06:06:45 PM
I've been in a little battle over there for the past two days.

robl45 I need to check about that with one of their managers that seems to be very helpful and understanding me. He took a look on Roger's account today.

HotForex are working in a little bit different way with their partners, but I'm on my way of making a difference.

I really don't have any problems of talking to their CEO if needed and I will do my best to give you the most you can get.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 08:06:38 PM
I was talking about the maximum lots of 10, that seems kinda of low,  can that be increased?  and to confirm, its 5 dollars each side so 10 dollars round turn?

commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.

They pay me $2.50
When I take in place the transfers fee and pay my taxes I get lower than $0.50 for me :) I think it's fair.

Cheers,
Vinny

Hello again robl45,

Just to let you know - The commission that you will be charged on the Currenex account will be $5 per standard lot traded, not $10.

Also I have worked out a way to increase the maximum open positions of 10 lots  for you if needed. Just do let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on December 08, 2010, 08:44:23 PM
100:1 is pretty standard.  no sense getting used to something that you can't use on a bigger account.  also the lower spreads help with many EA's, sucks to miss a TP by 1/2 pip because of the spread.

Yeah, I know what you mean about the spread. I didn't get a single trade from my EA Shark 6.0 for the past few days because the spread was too high, and I'm sure missing a TP by 1/2 pip would really suck! But I'm hoping that was only a temporary glitch. The spread is much lower today, thanks in part to Vinny's help in contacting them about that.

By the way, I'm able to use 1:300 leverage on the Standard account with no further restrictions than what's on the Currenex account. So other than the slightly lower spreads and the commission, I don't see too much difference between the two accounts. But is the slightly lower spreads worth paying the extra commission for? That's what I'm not sure about. It seems like the commissions would add up over time and negate the benefit of having lower spreads. But I don't know. I'm just asking...

Roger
Title: Re: HotForex
Post by: robl45 on December 08, 2010, 10:06:29 PM
so to be clear, its 2.50 per side then,  2.50 buy and 2.50 sell?   usually when i see it listed on sites like this at 5.00, thats per side, just want to make sure, this looks like a viable broker.


I was talking about the maximum lots of 10, that seems kinda of low,  can that be increased?  and to confirm, its 5 dollars each side so 10 dollars round turn?

commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.

They pay me $2.50
When I take in place the transfers fee and pay my taxes I get lower than $0.50 for me :) I think it's fair.

Cheers,
Vinny

Hello again robl45,

Just to let you know - The commission that you will be charged on the Currenex account will be $5 per standard lot traded, not $10.

Also I have worked out a way to increase the maximum open positions of 10 lots  for you if needed. Just do let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on December 08, 2010, 10:20:11 PM
I think they will charge you just for the volume traded no matter buy or sell. For every $100.000 traded no matter long or short they will charge you $5. They look only for the volume traded without taking in account the type of the position.

so to be clear, its 2.50 per side then,  2.50 buy and 2.50 sell?   usually when i see it listed on sites like this at 5.00, thats per side, just want to make sure, this looks like a viable broker.


I was talking about the maximum lots of 10, that seems kinda of low,  can that be increased?  and to confirm, its 5 dollars each side so 10 dollars round turn?

commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.

They pay me $2.50
When I take in place the transfers fee and pay my taxes I get lower than $0.50 for me :) I think it's fair.

Cheers,
Vinny

Hello again robl45,

Just to let you know - The commission that you will be charged on the Currenex account will be $5 per standard lot traded, not $10.

Also I have worked out a way to increase the maximum open positions of 10 lots  for you if needed. Just do let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on December 08, 2010, 11:54:08 PM
I don't usually demo, strictly live, but to find the right broker i am running 3 demo
accounts with different brokers and i can tell you Hot Forex is kicking there butts, i having been testing these brokers for 2 weeks with the same ea's and same pairs and i am getting double the trades and profits with Hot Forex.
Will it be the same if i go live, that's what i don't know it is really a hard decision, one thing for sure i am not making much money with the brokers i have now.

Good Luck
CAJUN
Title: Re: HotForex
Post by: robl45 on December 09, 2010, 12:01:06 AM
so I buy 1 standard lot, thats 5 bucks, then I sell that same lot 5 bucks, so 10 dollars round trip?

I think they will charge you just for the volume traded no matter buy or sell. For every $100.000 traded no matter long or short they will charge you $5. They look only for the volume traded without taking in account the type of the position.

so to be clear, its 2.50 per side then,  2.50 buy and 2.50 sell?   usually when i see it listed on sites like this at 5.00, thats per side, just want to make sure, this looks like a viable broker.


I was talking about the maximum lots of 10, that seems kinda of low,  can that be increased?  and to confirm, its 5 dollars each side so 10 dollars round turn?

commission is 10 dollars per round turn on currenex and maximum is 10 lots, that seems kinda low.

Yes you can get rebates on the Currenex account if you choose me as IB and it is $1.50 per standard lot turn. It is lower because of the low spread.

There is no demo of it though...

If you need any other help feel free to contact me.

Cheers,
Vinny

Commission:    $5.00 per 100.000 USD Traded
Maximum open position:    10 Standard Lots
http://www.hotforex.com/index.php?tpl=article.en&page=en/account-types/currenex-account

That's for the Currenex account.

They pay me $2.50
When I take in place the transfers fee and pay my taxes I get lower than $0.50 for me :) I think it's fair.

Cheers,
Vinny

Hello again robl45,

Just to let you know - The commission that you will be charged on the Currenex account will be $5 per standard lot traded, not $10.

Also I have worked out a way to increase the maximum open positions of 10 lots  for you if needed. Just do let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 07:16:34 AM
I don't usually demo, strictly live, but to find the right broker i am running 3 demo
accounts with different brokers and i can tell you Hot Forex is kicking there butts, i having been testing these brokers for 2 weeks with the same ea's and same pairs and i am getting double the trades and profits with Hot Forex.
Will it be the same if i go live, that's what i don't know it is really a hard decision, one thing for sure i am not making much money with the brokers i have now.

Good Luck
CAJUN

CAJUN there will be a little difference between the demo and the live account, because of the spreads. I think rgmann can give you the best outlook for the difference between the demo and the real account there and I hope they have fixed that spread issue with his live account. We will find out today.
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 07:17:58 AM
Yes robl45 sorry if there is any misleading caused by me in the previous posts.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on December 09, 2010, 07:49:32 AM
CAJUN there will be a little difference between the demo and the live account, because of the spreads. I think rgmann can give you the best outlook for the difference between the demo and the real account there and I hope they have fixed that spread issue with his live account. We will find out today.

Yes, my HotForex demo account has consistently had a spread in the low to mid 1s for the EUR/USD, and the live account is now in the low to mid 2s (that's the only currency pair I've been paying attention to for the spreads so far). So it looks like they have the problem fixed for now. We'll see how it goes over the next few weeks to months. Overall I have been pretty happy with HotForex. And now that I'm working with Vinny as my IB, I think their service will be even that much better (he's been staying on them pretty good to get things done right, and has been quite helpful so far).

Roger
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 07:58:13 AM
CAJUN there will be a little difference between the demo and the live account, because of the spreads. I think rgmann can give you the best outlook for the difference between the demo and the real account there and I hope they have fixed that spread issue with his live account. We will find out today.

Yes, my HotForex demo account has consistently had a spread in the low to mid 1s for the EUR/USD, and the live account is now in the low to mid 2s (that's the only currency pair I've been paying attention to for the spreads so far). So it looks like they have the problem fixed for now. We'll see how it goes over the next few weeks to months. Overall I have been pretty happy with HotForex. And now that I'm working with Vinny as my IB, I think their service will be even that much better (he's been staying on them pretty good to get things done right, and has been quite helpful so far).

Roger

I'm glad everything is working fine now. I'm still waiting for your account to be transfered under my customers... One of the managers there that seems to respond to all of my needs very quick is going to be in the office in the next 30 mins and I will talk with her over the phone to get the things done, cause seems that support is with tied hands for some of the things.

Vinny
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 09:38:10 AM
-
Title: Re: HotForex
Post by: CAJUN on December 09, 2010, 09:52:36 AM
P.S. In my communication regarding my IB application they say that clients funds are placed in "independently administered segregated accounts". We will see can't tell yet, but I hope I will get that confirmation tomorrow.

Hey Vinny, did you ever get the answer to the above?

CAJUN
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 09:58:02 AM
Yes that is confirmed by one of the managers in an official email to me!

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on December 09, 2010, 10:13:26 AM
Can my funds from one of my US brokers be transfered to HotForex, if so, would there be any charges?
Also, may i ask what country you are located.
I know you may be just starting out and that is probably the reason for your small rebate, i am with an IB in the US and they are paying 4-6 US per lot.
As an IB do you have to show any proof to HotForex that you are financially sound to cover these rebates.

CAJUN
Title: Re: HotForex
Post by: Vinny on December 09, 2010, 10:28:50 AM
Can my funds from one of my US brokers be transfered to HotForex, if so, would there be any charges?
Also, may i ask what country you are located.
I know you may be just starting out and that is probably the reason for your small rebate, i am with an IB in the US and they are paying 4-6 US per lot.
As an IB do you have to show any proof to HotForex that you are financially sound to cover these rebates.

CAJUN

Hello CAJUN I will check with one of the managers right now about your first question.

For the second one - I am from Bulgaria and I am based here http://en.wikipedia.org/wiki/Bulgaria. There are some people from the forum that know me and know who am I. I also run some other services via my website where I have my phone and everything.



I have been scanned pretty well at HotForex. I have send ID's, bank statements, proofs of address etc. I got validated over the phone as well - my phone is on my website so anyone can give me a call :)


If you have any other questions feel free to ask me. As soon as I have your first question answered I will let you know.

Thank you!

Vinny

Title: Re: HotForex
Post by: CAJUN on December 09, 2010, 11:15:32 AM
Thanks Vinny, could you also check if they are setup with Paypal as i have been doing business this way for a few years and am sure other people would like to process there transactions this way also.
Will you be paying your clients thru Paypal as this is the way i am being paid ATM.
Sorry for all the questions but i am very cautious and conservative. ;)

CAJUN
Title: Re: HotForex
Post by: CAJUN on December 09, 2010, 12:51:09 PM
I don't see why you can't do it as i see other broker post with the IB promoting there brokers, not fair.

CAJUN
Title: Re: HotForex
Post by: robl45 on December 09, 2010, 01:07:48 PM
all about the almighty advertising dollar.
Title: Re: HotForex
Post by: donnaforex on December 09, 2010, 02:00:29 PM
Nobody should be advertising anything on here without permission. I always wanted this place to be a point where all brokers could be discussed without being clouded by advertisers and people with alternative agendas. I will go through and delete further any posts i see which are from IB's. A small part of this is about protecting revenue for the forum, i won't deny it, i have ongoing costs to cover - but a much bigger piece of this is the need to be able to get to the bottom of what brokers are good and which are not rather than offer up a marketplace of IB's vying for attention. The minute i allow anyone to come here and advertise themselves the forum will descend from a place of information and interest into an advertising board which serves no real purpose.  This is why i also encourage anyone who sees advertising to let me know by hitting the report posts button...

Thanks :)
Title: Re: HotForex
Post by: robl45 on December 09, 2010, 02:23:33 PM
Apparently, if it's the aslan group it's okay, anyway, for people running live, how is the slippage?
Title: Re: HotForex
Post by: CAJUN on December 09, 2010, 03:20:49 PM
Apparently, if it's the aslan group it's okay, anyway, for people running live, how is the slippage?
I suppose it's o.k. for NordFX also,

CAJUN
Title: Re: HotForex
Post by: donnaforex on December 09, 2010, 03:28:21 PM
Apparently, if it's the aslan group it's okay, anyway, for people running live, how is the slippage?
I suppose it's o.k. for NordFX also,

CAJUN

no it's not. but i can't view every single post on here and can only delete stuff that i either see or is reported to me. i will go and check out nordfx, thanks.
Title: Re: HotForex
Post by: donnaforex on December 09, 2010, 03:29:45 PM
actually i just checked nordfx and it appears to be a broker representing themselves directly, not an IB. I actually encourage brokers and vendors to come here to offer customer support (but not to advertise). Agreed that NordFX shouldn't have started the topic though, it should have been by invitation.
Title: Re: HotForex
Post by: 808 on December 10, 2010, 05:29:42 AM
I wish I would have read this thread before opening up my account so I could get the rebates. I guess I will have to close and re-open. Just a FYI for some reason they disable the ability to trade EA's and you have to contact them and only durring office hours can they enable your account so that EA's can trade.  
Title: Re: HotForex
Post by: rgmann on December 10, 2010, 07:39:25 AM
Just a FYI for some reason they disable the ability to trade EA's and you have to contact them and only durring office hours can they enable your account so that EA's can trade.  

That's strange, because I've never had any problem using my EAs with HotForex. I've never had my EAs disabled or blocked or anything else. However, if you read their "EA Liability" statement (http://www.hotforex.com/documents/HF-Markets-Ltd_EA_Liability_Disclaimer.pdf), they do have a few restrictions on certain EAs (e.g., "4xGreed / Genius / FAPTurbo / IndraFXS / ForexShocker/ Kaprit/Pacul/ and all other arbitrage EA’s are strictly prohibited and will result in your account being banned, with no refunds"). I'm not sure what that's all about, but I think it stinks! I also didn't see that until after I opened my live account, as it is sort of "hidden" in the fine print so to speak. I'm honestly not sure if I'll stick with them after reading that. I'm using the "Forex Breakout Genius" EA, and I have no idea if that's the EA they are referring to by "Genius" in their statement. I plan to ask Vinny to check into it for me, but the last thing I want is to unexpectedly get my account banned without any refund! That sounds like stealing to me! I can understand how they can ban or close your account for violating their policy. But how can they just take your money without returning your initial deposit and any money you earned while trading?
Title: Re: HotForex
Post by: CAJUN on December 10, 2010, 10:09:17 AM
I haven't jumped in yet still debating but my interpretation of it is they do not want ea's that opens numerous trades at one time, could be wrong but Fapturbo is one of my ea's and if i can't trade it then i am out.
This is one of the reasons why i am trying to change brokers because Fapturbo, megadroid and accuscalper is not trading on Forex.com and FXDD, seems like they are blocking them. I have a couple of free ea's that are trading but the consistency is not there so i am not making money.
Don't know, we will have to get Vinny to explain all of this.

Good Luck
CAJUN
Title: Re: HotForex
Post by: nano_fx0 on December 10, 2010, 10:35:14 AM
I think Genius refer to FXGeniusRobot by Dominic, EA that uses master and slave to execute order and duration of trades mainly take no more than 2 seconds.

But, I wonder why they ban FapTurbo also ???
Title: Re: HotForex
Post by: CAJUN on December 10, 2010, 11:16:13 AM
I wish I would have read this thread before opening up my account so I could get the rebates. I guess I will have to close and re-open. Just a FYI for some reason they disable the ability to trade EA's and you have to contact them and only durring office hours can they enable your account so that EA's can trade.  
P.M. Vinny he may be able to help you out. ;)

CAJUN
Title: Re: HotForex
Post by: rgmann on December 10, 2010, 12:15:15 PM
I think Genius refer to FXGeniusRobot by Dominic, EA that uses master and slave to execute order and duration of trades mainly less than 2 minutes.

You are probably correct, considering the context it was placed in. But I also use the "Forex Weekend Gap Trader," which relies upon trading the gaps that often take place when the market opens at the beginning of the week. And it seems like that too may run afoul of their rules. I'm definitely going to check into it further...

Roger
Title: Re: HotForex
Post by: 808 on December 10, 2010, 09:59:33 PM
I spoke with cusomer service and they pointed me to this.  I to am disapoined as I did not see it either.  .  I dont really understand this at all. Hopefully someone smarter than me can explain to us. Kind of bummed thought I found a good broker.

http://www.hotforex.com/documents/HF-Markets-Ltd_EA_Liability_Disclaimer.pdf

This what i read
http://www.hotforex.com/index.php?tpl=article.en&page=en/mt4-terminal/advantages-of-the-hotforex-mt4-terminal
Title: Re: HotForex
Post by: Vinny on December 10, 2010, 10:42:30 PM
This doesn't look good and I will see if anything can be done about FAP Turbo, because I'm not sure that FAP is cheating in any way and I don't think it's aggressive either. I can give you more info on Monday, because their management is going to be available then and I want to discuss the issue directly with them. As for the other EA's mentioned in the disclaimer I agree for some of them. If the liquidity provider does not allow the usage of such EA's nothing can be done...

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on December 11, 2010, 12:32:22 AM
I agree Vinny, Fapturbo is not an agressive ea it will give you one trade on each pair you are trading per day, FTLT could go on for a while but it will still open one trade at a time. Megadroid and AccuScalper you may get one or two trades per week, i do have other ea's that are agressive but i can control them, actually i have 9 ea's but i don't run all at the same time.
If you can fix this i may still be interested, if not well i have to run my ea's to make money.
With all due respect to you, i feel you should have read all the fine prints before jumping in as an IB if you were not aware of this, and i should have read all the fine prints myself before considering them, this is the reason i don't make decisions on instincts.

CAJUN
Title: Re: HotForex
Post by: Vinny on December 11, 2010, 09:01:15 AM
To be honest with you CAJUN I have missed that EA Liability Disclaimer. I will have discussion about it on Monday.

Vinny
Title: Re: HotForex
Post by: rgmann on December 12, 2010, 01:52:02 AM
To be honest with you CAJUN I have missed that EA Liability Disclaimer. I will have discussion about it on Monday.

It was easy to miss. I thought I had read everything very carefully prior to opening a live account, and I had traded on their demo account for about a month with no problems. However, the EA Liability Disclaimer surely wasn't placed in a very prominent position on their website!

Roger
Title: Re: HotForex
Post by: 808 on December 12, 2010, 02:00:51 AM
I think the Genius robot they are talking about on the disclosure is not break out genius. I did a search and their seams to be another robot with the name of Genius.  I wonder why they said robots that rely on market gaps are not allowed is that not an legit strategy. How is that cheating anyone know and what is an inappropriate price jump?
Title: Re: HotForex
Post by: Vinny on December 12, 2010, 09:32:35 AM
I think the Genius robot they are talking about on the disclosure is not break out genius. I did a search and their seams to be another robot with the name of Genius.  I wonder why they said robots that rely on market gaps are not allowed is that not an legit strategy. How is that cheating anyone know and what is an inappropriate price jump?

808 you are correct I also did my research and the Genius mentioned in the disclosure is another EA, not Forex Breakout Genius. The mentioned EA is "Fx Genius robot ea" and according to a topic about it the EA tries to perform Broker Arbitrage by make scalping trades (2 pips within 30 seconds or less) on one broker based on a reference price feed from a second broker. I guess you all agree that this is not legal :)

As for Forex Breakout Genius - after talking with rgmann and another friend of mine about it I did my research and I can actually tell the strategy behind it is very good in my opinion and there is nothing illegal with it and I'm 100% sure that it is allowed at HotForex. I will see on Monday what can be done about Fap Turbo, because I believe it should not be on the list as well.
As for the market gaps hmmm I don't know what does it mean from their point of view... I have no idea how market gaps can be used for cheating... probably because I have never tried to make profits on the market with cheating techniques and there might be something created :)  
Title: Re: HotForex
Post by: Stan HotForex on December 13, 2010, 01:07:27 PM
Hello forum's users!

My name is Stan, I am an official representative of www.HotForex.com.
You can ask me the questions about our company and I try answer as fast as possible.

Thank you for discussing our company! ;)
Title: Re: HotForex
Post by: hammy on December 13, 2010, 02:43:34 PM
Hey guys, I tried to warn you back on page 1 and again on page 2, post#17... ::)

You gotta read the fine print, and wonder why they don't have IB support yet ?.. :-\

cheers !.. :)
Title: Re: HotForex
Post by: Stan HotForex on December 13, 2010, 03:45:28 PM
Hello Hammy!

HotForex is Regulated by the Financial Services Commission (FSC) of the Republic of Mauritius.
Category 1 Global Business No. C110008214 License | Company Reg. No. 094286/GBL.
(link of our site http://www.hotforex.com/index.php?tpl=article.en&page=en/about-us/regulatory-environment)

And also we are registrated here: HF Markets Ltd,Suite 612, 6th Floor, St Denis Street,
St James Court,Port Louis,Mauritius (the link of our website http://www.hotforex.com/index.php?tpl=article.en&page=en/contactus).

If you have any questions please ask me - I am an official representative.
Thank you.
Title: Re: HotForex
Post by: rgmann on December 13, 2010, 05:09:27 PM
Hello forum's users! My name is Stan, I am an official representative of www.HotForex.com. You can ask me the questions about our company and I try answer as fast as possible.

Hi Stan,

Thank you for posting and the offer to answer our questions. I already have Vinny checking into this for me, but you might be able to answer my question here as well. I did not see the HotForex EA Liability Disclaimer until after I opened my live account, and now I'm unsure as to whether the 3 EAs I use are acceptable with HotForex. Will you please check into this and let me know? The 3 EAs I use are:

http://forex-breakout-genius.com/ (http://forex-breakout-genius.com/)

http://forex-gap-robot.com/ (http://forex-gap-robot.com/)

http://www.forexeasystems.com/forex-expert-advisor-ea-shark (http://www.forexeasystems.com/forex-expert-advisor-ea-shark)

Thanks for your help!

Cheers,
Roger   
Title: Re: HotForex
Post by: hammy on December 13, 2010, 05:11:44 PM
Hello Hammy!

HotForex is Regulated by the Financial Services Commission (FSC) of the Republic of Mauritius.
Category 1 Global Business No. C110008214 License | Company Reg. No. 094286/GBL.
(link of our site http://www.hotforex.com/index.php?tpl=article.en&page=en/about-us/regulatory-environment)

And also we are registrated here: HF Markets Ltd,Suite 612, 6th Floor, St Denis Street,
St James Court,Port Louis,Mauritius (the link of our website http://www.hotforex.com/index.php?tpl=article.en&page=en/contactus).

If you have any questions please ask me - I am an official representative.
Thank you.

Ok Stan !  that's nice .. I'm really not trying to be rude but, so what !.. ::)

Please tell us what IB's work with Hotforex ?...thanks !

cheers !.. :)
Title: Re: HotForex
Post by: donnaforex on December 13, 2010, 05:27:38 PM
What i'm interested in and have never really been able to clarify from elsewhere, is what protection to clients is there under Mauritius regulation? Is it just a business registration or is there real protection of some kind (for instance, are any of client funds segregated? If so, where, and what would be the procedure if you were to have the worst happen and go bankrupt- not nice to think about but a possibility with smaller brokers (and even some large ones too)? With the FSA in the UK for instance there is backup of a pretty large amount for most traders (~Ł50k backed directly by the UK government).
Title: Re: HotForex
Post by: CAJUN on December 13, 2010, 05:46:10 PM
Good question Donna, this is the reason i started this post to get answers. I have not signed up with HotForex yet and will not until all the answers to my and everyone's questions are clear. Still interested, but don't have to. Seems like to much waiting time to get answers.

CAJUN
Title: Re: HotForex
Post by: rgmann on December 13, 2010, 06:10:21 PM
Please tell us what IB's work with Hotforex ?...thanks !

cheers !.. :)

As far as I know, Vinny, who has been posting here, is their first IB.  :)

Roger
Title: Re: HotForex
Post by: rgmann on December 13, 2010, 06:16:40 PM
What i'm interested in and have never really been able to clarify from elsewhere, is what protection to clients is there under Mauritius regulation? Is it just a business registration or is there real protection of some kind (for instance, are any of client funds segregated?

According to what has been told Vinny by a HotForex account manager, they segregate client funds.

P.S. In my communication regarding my IB application they say that clients funds are placed in "independently administered segregated accounts". We will see can't tell yet, but I hope I will get that confirmation tomorrow.

Hey Vinny, did you ever get the answer to the above?

CAJUN
Yes that is confirmed by one of the managers in an official email to me!

Cheers,
Vinny

Title: Re: HotForex
Post by: donnaforex on December 13, 2010, 06:32:40 PM
What i'm interested in and have never really been able to clarify from elsewhere, is what protection to clients is there under Mauritius regulation? Is it just a business registration or is there real protection of some kind (for instance, are any of client funds segregated?

According to what has been told Vinny by a HotForex account manager, they segregate client funds.

P.S. In my communication regarding my IB application they say that clients funds are placed in "independently administered segregated accounts". We will see can't tell yet, but I hope I will get that confirmation tomorrow.

Hey Vinny, did you ever get the answer to the above?

CAJUN
Yes that is confirmed by one of the managers in an official email to me!

Cheers,
Vinny



I'm interested in the account segregation aspects and exactly what that means and how it is administered and who oversees that policy is being followed. Also, tied in with my last post, where does one go if the broker makes a decision or takes an action (such as closing your account and not refunding money) that is not acceptable to the client?
I don't mean to just pick on HotForex here, i'm perhaps being a bit mean  but i just had my eye on this topic and hold a very large dose of skepticism to a certain category of brokers which this one happens to fall in to and am genuinely interested in hearing about these issues in the hope that i may be corrected if i am wrong anywhere. It's all very well if you are playing around with $100 but some people on here go around opening $100k accounts, with no prior research which i find pretty scary. I have on my email list at least 10 clients who i personally know to have lost over $10k, some over $50k, with brokers this year.
Title: Re: HotForex
Post by: Vinny on December 13, 2010, 06:33:09 PM
Segregated accounts are at SMB (State Bank of Mauritius) - http://www.sbmgroup.mu/

HF Markets Ltd. - HotForex is regularly audited by KPMG, both internally and externally, ensuring that it meets capital requirements and fully complies with all the financial regulations at all times. As an additional security measure, HotForex also offers its retail clients insurance of funds through an Investor Compensation Fund. - http://www.kpmg.com/

Just received that info.

I'm leaving the rest of the explanations for the official rep Stan.

Cheers,

Vinny

Title: Re: HotForex
Post by: donnaforex on December 13, 2010, 06:37:02 PM
Segregated accounts are at SMB (State Bank of Mauritius) - http://www.sbmgroup.mu/

HF Markets Ltd. - HotForex is regularly audited by KPMG, both internally and externally, ensuring that it meets capital requirements and fully complies with all the financial regulations at all times. As an additional security measure, HotForex also offers its retail clients insurance of funds through an Investor Compensation Fund. - http://www.kpmg.com/

Just received that info.

I'm leaving the rest of the explanations for the official rep Stan.

Cheers,

Vinny



Thanks Vinny. Would be interesting to see proof of this for verification, but maybe i'm getting too fussy here ;).
Title: Re: HotForex
Post by: rgmann on December 13, 2010, 06:41:51 PM
By the way, I'm glad that everyone is being skeptical and getting more confirmation from HotForex. I probably jumped in too early without doing enough research, but in my defense, this is my first dip in the FX pool!  ;) Anyway, so far the additional info has only made me more not less comfortable with HotForex. Here's their official answer to my question about the EA Liability Disclaimer:

Quote
Dear Roger,

Thank you for the interest in our company. We are allowing trading with EA but we are not supporting EA. We are very welcome to all expert advisors except of arbitrage. Our liquidity provider putting on us some limitation it is connected to possibility of some orders to go through the bridge to Currenex. For example we do not recommend to our customers to use EA opening more then 40-100 orders per minute.

To conclusion we are allowing all the EA’s that working in our platform.

If you have any questions please don’t hesitate to contact us.

Best regard,
Irina Ivanchenko
Sales Department
Skype: hotforex.irina
Email: irina@hotforex.com
Web:  http://hotforex.com/
Telephone:
+44-2033185978
Fax:
+44-2033188569
Title: Re: HotForex
Post by: Vinny on December 13, 2010, 06:43:48 PM
Segregated accounts are at SMB (State Bank of Mauritius) - http://www.sbmgroup.mu/

HF Markets Ltd. - HotForex is regularly audited by KPMG, both internally and externally, ensuring that it meets capital requirements and fully complies with all the financial regulations at all times. As an additional security measure, HotForex also offers its retail clients insurance of funds through an Investor Compensation Fund. - http://www.kpmg.com/

Just received that info.

I'm leaving the rest of the explanations for the official rep Stan.

Cheers,

Vinny



Thanks Vinny. Would be interesting to see proof of this for verification, but maybe i'm getting too fussy here ;).

Actually I think we can get hold of that proof, but lets wait for Stan, cause lately I've been attacking their management every day with direct questions :)
Title: Re: HotForex
Post by: CAJUN on December 13, 2010, 08:18:41 PM
This is getting Verrrrry interesting can't wait to see the outcome. ;D i have been running Fapturbo for over a year and it has never opened 40-100 trades per day, i don't know where these people are comming from or where they get there information, wow! this is starting to agitate me. Good thing, i still have my money in my pocket. ;)

CAJUN
Title: Re: HotForex
Post by: reinerh on December 13, 2010, 10:44:45 PM
This is getting Verrrrry interesting can't wait to see the outcome. ;D i have been running Fapturbo for over a year and it has never opened 40-100 trades per day, i don't know where these people are comming from or where they get there information, wow! this is starting to agitate me. Good thing, i still have my money in my pocket. ;)

CAJUN

but arbitrage bots do, so i can see their point. but still they did mention turbo and shocker which are harmless in my book.
so they were a little childish in their warning, after all they ought to know a little about bots if they wanna call themselves a fx broker.
Title: Re: HotForex
Post by: Istherehope on December 13, 2010, 11:27:42 PM
Maybe because they tested these two bots, FAP Turbo and Shocker and found they were profitable with their feed... ::)
Title: Re: HotForex
Post by: DaveL on December 13, 2010, 11:44:15 PM
well I guess you could just change the magic numbers and comment to something else that's innoccuous, then claim it's one you wrote yourself...? ;)
Title: Re: HotForex
Post by: Stan HotForex on December 14, 2010, 03:59:01 PM
Hello everybody!

Sorry,i anwer as soon as possible. )
PLease,If you want to find the fast answer - ask our support team in  our live chat on hotforex.com.

First of all, dear rgmann!You have already seen our support's answer-and I also add that if your Ea work correct on our platform-please use it. If not-sorry,it doesn't depend on us, it is depend on Our liquidity providers.

Dear Hammy!
Sorry, We have a lot of IB's and I can't give you Information about it.If you have different questions about our company-please ask me or our support in live chat on hotforex.com. This information will be always correct.

Dear Donna!
Thank you for the perfect question)

What i'm interested in and have never really been able to clarify from elsewhere, is what protection to clients is there under Mauritius regulation?

answer: FSC (Financial Services Commission) is the regulated body that monitors all regulated fully licensed brokers that under the Mauritius jurisdiction.

 Is it just a business registration or is there real protection of some kind (for instance, are any of client funds segregated?
answer:
HF Markets Ltd (HF for Hot Forex) has different client’s accounts just for HotForex clients. I want to point this out that our company’s account and client’s account are not linked together for the exact reason that you mentioned (below).


If so, where, and what would be the procedure if you were to have the worst happen and go bankrupt- not nice to think about but a possibility with smaller brokers (and even some large ones too)? With the FSA in the UK for instance there is backup of a pretty large amount for most traders (~Ł50k backed directly by the UK government).

answer
In addition to this we have an agreement in place with our bank that we can establish segregate accounts on the name of the beneficial owner (business or personal) of the Live HotForex trading account for amounts more than $250,000. In this case the segregate account hold fund for margin-trading and the client controls the segregate account.


I'm interested in the account segregation aspects and exactly what that means and how it is administered and who oversees that policy is being followed. Also, tied in with my last post, where does one go if the broker makes a decision or takes an action (such as closing your account and not refunding money) that is not acceptable to the client?

answer
Over the years, even now you are hearing “interesting things” about different brokers. Unfortunately that gives a bad reputation to all brokers, good or bad.
I believe that trader should first do some research before they go and fund their account with big amount. Here at HotForex we recommend our clients to test us first! From your questions you sound to know the “legality” and general the forex industry.
I believe you already did some research on us too and I am sure you saw positive comments and reviews.
At the end of the day in not the jurisdiction or the regulate body a good example of that is Bernard Madoff (FSA regulated).

 
I don't mean to just pick on HotForex here, i'm perhaps being a bit mean  but i just had my eye on this topic and hold a very large dose of skepticism to a certain category of brokers which this one happens to fall in to and am genuinely interested in hearing about these issues in the hope that i may be corrected if i am wrong anywhere. It's all very well if you are playing around with $100 but some people on here go around opening $100k accounts, with no prior research which i find pretty scary. I have on my email list at least 10 clients who i personally know to have lost over $10k, some over $50k, with brokers this year.

answer
We have clients with 25$ and we also have clients with 100k$. We are STP broker and we do not trade against our clients. He are making profit when our clients trade and we want them to be profitable so they can trade more.

Feel free to ask us whatever you need that will make you feel comfortable with our brokerage. We are here always to assist any interesting parties.



Title: Re: HotForex
Post by: Vinny on December 14, 2010, 09:19:28 PM
Just to let you all know EA Liability disclaimer mentioned here previously is not active anymore! Everyone is free to use any EA's except for EA's using arbitrage techniques and aggressive EA's as well! If anyone wants to see  the confirmation in written let me know and I will forward the official email to you :)

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 15, 2010, 12:30:34 AM
hey stan,

can we get a demo of the ecn platform?  curious what the spreads are like.  for 10 dollars round trip, I'm assuming they at the very least will beat fxopen ecn on spreads.
Title: Re: HotForex
Post by: reinerh on December 15, 2010, 12:44:06 AM
hey stan,

can we get a demo of the ecn platform?  curious what the spreads are like.  for 10 dollars round trip, I'm assuming they at the very least will beat fxopen ecn on spreads.

i just loaded the ecn platform from their site. spreads appear to be decent if they match the live account.
Title: Re: HotForex
Post by: CAJUN on December 15, 2010, 02:06:27 AM
I have been running it for 2 weeks, very good spreads and profit but i am sure it will be somewhat different on live, ATM EUR/USD spread at 1.4

CAJUN
Title: Re: HotForex
Post by: robl45 on December 15, 2010, 03:20:30 AM
i thought there was no ecndemo?

hey stan,

can we get a demo of the ecn platform?  curious what the spreads are like.  for 10 dollars round trip, I'm assuming they at the very least will beat fxopen ecn on spreads.

i just loaded the ecn platform from their site. spreads appear to be decent if they match the live account.
Title: Re: HotForex
Post by: Stan HotForex on December 15, 2010, 07:49:51 AM
hey stan,

can we get a demo of the ecn platform?  curious what the spreads are like.  for 10 dollars round trip, I'm assuming they at the very least will beat fxopen ecn on spreads.

Hello robl45!
Our demo account has spreads similar like live micro/standard account. On ecn/currenex account you can get lower spreads in comparison with demo. For example average spread on eur/usd is 0.2-0.3 pips.
Title: Re: HotForex
Post by: rgmann on December 15, 2010, 07:59:54 AM
Just to let you all know EA Liability disclaimer mentioned here previously is not active anymore! Everyone is free to use any EA's except for EA's using arbitrage techniques and aggressive EA's as well! If anyone wants to see  the confirmation in written let me know and I will forward the official email to you :)

Cheers,
Vinny


Yes, please forward me the written confirmation, Vinny. Thank you. Also, keep a lookout for my email this weekend, as I'm planning to go forward with being placed under you as my HotForex IB. As I mentioned before, I won't be trading live for the last two weeks of this month, so that will be a perfect time to do this.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on December 15, 2010, 08:28:55 AM
Just to let you all know EA Liability disclaimer mentioned here previously is not active anymore! Everyone is free to use any EA's except for EA's using arbitrage techniques and aggressive EA's as well! If anyone wants to see  the confirmation in written let me know and I will forward the official email to you :)

Cheers,
Vinny


Yes, please forward me the written confirmation, Vinny. Thank you. Also, keep a lookout for my email this weekend, as I'm planning to go forward with being placed under you as my HotForex IB. As I mentioned before, I won't be trading live for the last two weeks of this month, so that will be a perfect time to do this.

Cheers,
Roger

You have an email from me.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 15, 2010, 02:45:50 PM
with all due respect,  i've seen plenty of demos of other brokers ecn systems.  should we just take your word for it?  I personally and I'm sure other people share the same feelings like to check out the demo, compare what I'm seeing for prices and spreads to other brokers and give it a nice little test before committing real money to it.

hey stan,

can we get a demo of the ecn platform?  curious what the spreads are like.  for 10 dollars round trip, I'm assuming they at the very least will beat fxopen ecn on spreads.

Hello robl45!
Our demo account has spreads similar like live micro/standard account. On ecn/currenex account you can get lower spreads in comparison with demo. For example average spread on eur/usd is 0.2-0.3 pips.

Title: Re: HotForex
Post by: Mic on December 26, 2010, 06:42:34 PM
I was very seriously considering this broker until I read about the EA restrictions.
Title: Re: HotForex
Post by: Vinny on December 27, 2010, 08:32:04 AM
I was very seriously considering this broker until I read about the EA restrictions.

No EA restrictions anymore. If you read my post from December 14th you will see it.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on December 27, 2010, 09:03:28 AM
I was very seriously considering this broker until I read about the EA restrictions.

No EA restrictions anymore. If you read my post from December 14th you will see it.

Cheers,
Vinny

Thanks Vinny. I went back and read it. You said, "Everyone is free to use any EA's except for EA's using arbitrage techniques and aggressive EA's as well!" What do you mean by 'EAs using arbitrage techniques and aggressive EAs'? Could you give some examples of these kinds of EAs?
Title: Re: HotForex
Post by: Vinny on December 27, 2010, 10:02:31 AM
I was very seriously considering this broker until I read about the EA restrictions.

No EA restrictions anymore. If you read my post from December 14th you will see it.

Cheers,
Vinny

Thanks Vinny. I went back and read it. You said, "Everyone is free to use any EA's except for EA's using arbitrage techniques and aggressive EA's as well!" What do you mean by 'EAs using arbitrage techniques and aggressive EAs'? Could you give some examples of these kinds of EAs?

Hi Mic,

Arbitrage EA's are those who use price feed from another broker and take advantage of the small difference in the quotes. You know HF uses the Currenex interbank feed. Pure ECN(no market manipulation at all)

By aggressive EA's they mean EA's that execute 100 orders per minute(for example)and Currenex may ban such trading activity.

If you are planning to open an account and you want to check if there is any problem with one or some of your EA's I can do that for you.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on December 27, 2010, 04:04:05 PM
still waiting to see demo of ECN account.  can't expect someone to sign up without seeing the spreads especially for 10 dollars roundtrip commission.
Title: Re: HotForex
Post by: Tony4x on December 28, 2010, 03:03:41 AM
Quote
I have on my email list at least 10 clients who i personally know to have lost over $10k, some over $50k, with brokers this year.

Donna, could you share with us which brokers you personally know clients to have lost > $10K this year? That would serve as a great caution for all of us.

TIA!
Title: Re: HotForex
Post by: Vinny on December 28, 2010, 12:31:36 PM
still waiting to see demo of ECN account.  can't expect someone to sign up without seeing the spreads especially for 10 dollars roundtrip commission.

Rob,

I'm working on the process of providing you with demo of the Currenex account. Will let you know when it's done.

Cheers,
Vinny
Title: Re: HotForex
Post by: donnaforex on December 28, 2010, 09:18:49 PM
Quote
I have on my email list at least 10 clients who i personally know to have lost over $10k, some over $50k, with brokers this year.

Donna, could you share with us which brokers you personally know clients to have lost > $10K this year? That would serve as a great caution for all of us.

TIA!


swissfxbroker.ch is the biggest offender i have seen in some time. I have seen at least 5 people land into problems with them with large sums. The broker is gone now i see so no danger- i was surprised it had gone but perhaps shouldn't be. See further reviews on  http://www.forexpeacearmy.com/public/review/SwissFxBroker.ch - i fought long and hard with this broker when they were in business on behalf of a few clients and seemed to get absolutely nowhere... i think maybe the first client i spoke to of theirs got some money refunded and that was about it. The broker faked a huge loss on the account every time a client asked for a withdrawal - then claimed it was a trade made by an EA - this same pattern happened with each complainant and the broker tried to make the client look like they were dumb and didn't know how to operate their own EA's. We actually found one client who had a statement which confirmed that it was the broker scamming since the broker had calculated the losing trade incorrectly by some margin and even put it as a buy when it should have been a sell.

Found out that it was a Nigerian scammer behind the broker, and i had a friend drive by where their offices were meant to be in Switzerland and it turned out they were some really dodgy flats in a bad part of town.

There are a number of other brokers that don't necessarily fall into the outright scammer category but whom have made life very difficult for their clients when withdrawing cash... to the point where legal letters / threats of significant action have been needed in order to get them to move on anything. I can't really go into details because sometimes in order to help people i have to keep things private otherwise those effected will not get anything back at all (and usually on the understanding that if i ever get any more complaints or issues i reserve the right to go public with my info). I will try to give you as much info as i can but there is just no way i can dish up as much info as i'd like as i can't afford litigation as we don't have much income in the business...

One current one i can tell you about is  4xp.com which currently are actually holding some of my funds (only $150 - it was a 'test' account) without allowing me to trade or withdraw and with whom i had an amusing, if alarming phone call with once where they didn't know how long they had been in business for and kept changing their mind on their status and regulation.

For the most part, i tell people to avoid non-regulated, non-traceable , hard to contact brokers. Usually a big alarm bell for me is a broker who accepts western union or liberty reserve. There are a few legitimate ones who do this but for the most part this is a real red flag. The worst is e-gold, if you see any accepting that then definitely run a mile ;). The reason why i say this is that if there are any problems, it is both incredibly costly and time consuming to try and deal with, and the chances are very high that it will be impossible to recover your money, and even more so with western union style payments where it is easy for anyone anywhere in the world to just pick up cash. When people deal with regulated brokers and have issues, i have contacts in the business whom i can ask for help in resolving client queries, and if all else fails we have recourse to take action with relative ease.

InvettechFX in Canada is another broker i have had a couple of clients have a hard time withdrawing from and/or been subject to charges that they did not understand or were not clear and who have a phone line which used to divert into the US and various other locations but this was going back 12 months.

Customer service and payment issues had with fxcbs broker- but were resolved adequately when i personally and directly contacted one of their management. I know a lot of peolpe have been annoyed at processing times with this broker in the past - not sure if it has improved.

Maybe reading this, you can see why i had a few red flags with hot forex. To their credit, they are communicating well right now. On the downside, i'm not convinced on their regulation / fund safety (do we take their word for it that funds are really segregated? how much can we trust them?) - the broker has not been known online for long so i tend to be skeptical of what is said without seeing proof. Other red flags - some of the payment options are unusual, 20% deposit bonus on every deposit, ECN claims from a small broker (where do they get their liquidity from - if they really are ECN then as a small broker what is the quality of that ECN feed really like? as retail traders we already get the short end of the ECN liquidity - the crumbs off the table if you like, but as a small broker with not much clout in terms of volume the ECN feed might even be worse to trade off than a market maker broker - i haven't asked hotforex direct- maybe they can clear this up).
We are in a world where for as little as $50k (but normally around $100k) anyone can set up their own brokerage which can be bought as a package and rebranded for whatever company name you like. It's a scary thought and i see many of these everyday. Do some hunting around for 'white label brokerage' and you will see many advertisements similar to the get rich quick systems we are advertised to with EA's. One white label you might recognise is Forex Meta, which is a white label of FXDD and has been heavily advertised in the past by the FAPTurbo guys. They are a legitimate white label and not scammers ;) (as far as i know!  :o)

Title: Re: HotForex
Post by: CAJUN on December 28, 2010, 11:25:18 PM
Thanks for the explanation Donna, i'm sure you have got a lot of people thinking ATM especially newbies, which i still consider myself a newbie even after a year of trading, this is really scary. Who can you trust? i have a comfortable amount of money in Mutual Funds and other investments and i have been with the same broker for 15 years and i can't say that i totally trust him, i think about my money every day and wondering if he will run away with it. ;D

Thanks for the input:
CAJUN
Title: Re: HotForex
Post by: Vinny on December 29, 2010, 08:34:30 AM
Donna is right about everything. HotForex rep must answer her questions here, because I'm not going to act as a cheerleader and I can't provide 100% accurate answers. The campaing with the 20% bonus deposit is going to end in January I think, but I'm not 100% sure. I was also invited to visit their office in Cyprus whenever I want and I'm planning to do it during the summer to combine it with a little vacation over there and open a few bank accounts.
The one thing I'm sure is that people from HotForex are real and not scammers. The ball is in their hands to prove it to the public.

P.S. We should think about forum meeting somewhere so we can meet for real and such destinations (as Cyprus) are not bad at all :)
Title: Re: HotForex- cc fees?
Post by: forexjim on January 02, 2011, 07:49:55 PM
Hello Folks,

Thank you Stan from HotForex for jumping in and answering questions for the group.

I am looking at moving from my current broker to a new broker.  I found HotForex
and so far ... so good.

My question at this point, is I see funding is available through true credit card processing,
rather than through an intermediary such as MoneyBookers, etc.  Can someone (even Stan
if he'd like) tell me what the FEE is to use the credit card funding option?

I also see withdrawals to credit card are listed as an option.  Same quesiton ... fees involved?

Thanks very much, Donna, rgmann, Vinny and Stan for an awesome round of info on
HotForex (and other brokers too, but so far, I believe I'll be moving our group to HotForex
after much looking at over 100 others to date).

Have the 2011 you always dreamed of!

Jim Stevens

Title: Re: HotForex
Post by: Vinny on January 02, 2011, 08:23:23 PM
Hello Jim,

Happy New Year!

I can provide you with the info about the CC fees involved(if there are any) in the next 12 hours if Stan doesn't show up. I'm not sure if he is at work at the moment.

Cheers,
Vinny
Title: Re: HotForex - cc fees
Post by: forexjim on January 02, 2011, 08:28:31 PM
Hi Vinny,

I was just looking at your site (clicked your link) when your post came through.
Good timing.

Curious since you're an IB with HotForex ... do they have the same "2 pip rule" that another
broker (one I'm an IB with now) has, that the referred traders must have at least 2 pips of
movement when they close a trade (positive or negative) for the IB to be paid on that trade?

Also ... do they allow YOU (as the IB) to have YOUR account that you trade under your
IB-ship so you are paid on your own trades as well?

Thanks  Vinny ... glad to see at least theirs 2 of us out here early in the year!

Jim
Title: Re: HotForex
Post by: Vinny on January 02, 2011, 09:03:17 PM
I'm waiting for the market to open :)
Title: Re: HotForex- cc fees?
Post by: Vinny on January 02, 2011, 10:43:10 PM
Hello Folks,

Thank you Stan from HotForex for jumping in and answering questions for the group.

I am looking at moving from my current broker to a new broker.  I found HotForex
and so far ... so good.

My question at this point, is I see funding is available through true credit card processing,
rather than through an intermediary such as MoneyBookers, etc.  Can someone (even Stan
if he'd like) tell me what the FEE is to use the credit card funding option?

I also see withdrawals to credit card are listed as an option.  Same quesiton ... fees involved?

Thanks very much, Donna, rgmann, Vinny and Stan for an awesome round of info on
HotForex (and other brokers too, but so far, I believe I'll be moving our group to HotForex
after much looking at over 100 others to date).

Have the 2011 you always dreamed of!

Jim Stevens



Hello Jim,

I have sent you the info about the CC charges in skype, but I will also post it here, cause it might be useful.

There are no charges from HotForex when you use credit card as deposit or withdrawal option. If any charges appear they will be from your bank or credit card company.

Jenny from support told me that usually such charges appear to be around 4.5% of the amount for deposits between 0 and 15K, but it depends on the bank that you use and the type of the contract that you have for the card.

I hope the info helps.

Cheers,
Vinny
Title: Re: HotForex- cc fees?
Post by: rgmann on January 03, 2011, 06:58:43 AM
There are no charges from HotForex when you use credit card as deposit or withdrawal option. If any charges appear they will be from your bank or credit card company.

Jenny from support told me that usually such charges appear to be around 4.5% of the amount for deposits between 0 and 15K, but it depends on the bank that you use and the type of the contract that you have for the card.

I deposited $5,000 by credit card and wasn't charged any fees by either HotForex or my credit card company. They also promptly applied the 20% bonus of $1,000 to my account. So far I haven't had any problems with HotForex, except for the spread on the EUR/USD temporarily being a little high. But that only happened for a few days, and since then everthing has been fine. I haven't withdrawn any money from my account yet, so I can't comment on how that will go. But I don't forsee any problems based upon my experience with them so far.

Cheers,
Roger
Title: Re: HotForex -- CC Fees
Post by: forexjim on January 03, 2011, 07:13:37 AM
Hi Roger,

Thank you very much for that info.  I've seen several brokers that show "Visa / MC" for adding funds to an account, then find they are using PayPal / Moneybookers, etc. which make fees unavoidable when funding or withdrawing by credit card.

When I saw that HotForex wasn't using an intermediary, I hoped what you reported would be the case and perhaps avoid the fees.  We take credit cards for other business ventures personally and the fees are deducted from our "net proceeds" to us by our processor ... so it would seem that HotForex is actually absorbing them perhaps.

Either way ... how long ago did you do the deposit with your card?  If you did a $5000USD deposit and you saw the $5000 net (full balance) show in your account and no fees from your credit card ... PLUS got the bonus --- WOW!

Thanks again, Roger.  Appreciate the feedback. 

Have a fantastic 2011 trading year.

Jim
Title: Re: HotForex
Post by: someguy on January 03, 2011, 01:28:05 PM
Where are HotForex trading servers located?
Title: Re: HotForex
Post by: Vinny on January 03, 2011, 02:49:57 PM
Where are HotForex trading servers located?

Netherlands :)
Title: Re: HotForex
Post by: Stan HotForex on January 03, 2011, 03:40:15 PM
Hello everybody.
I am sorry for the long lack of the forum.The main reason of it - New Year holidays.

HotForex and me personaly wishes all our clients every happiness and success in 2011.
If you have questions - please ask, I try to answer as soon as possible!

Vinny!Thank you very much for your help;)

Title: Re: HotForex
Post by: Stan HotForex on January 03, 2011, 03:56:48 PM
Dear Donnaforex,

First I want thank you for giving us the opportunity to talk about HotForex and clarify all important point that you mentioned on top.

Yes, you are correct HotForex is new and it was build from people with many years of experience from other prime brokerages and investment banks form the US and EU. We saw a need from traders that wanted “more” so we created HotForex with the idea to cover that need and that is why our motto  is “HOTFOREX For Traders That Want More”. By saying “more” that can be more service/support, more flexibility, better spreads, more transparency, more security of funds, more commission for partners, more training to our beginners traders and many many more! Also a new Broker does not mean that is a small Broker.

We are a fully licensed brokerage by the FSC in Mauritius. FSC Mauritius is a very strict and respectable Financial Supervisor Committee with the main role to protect the integrity and stability of the non-bank financial services sector and by so doing protect the interest of investors and consumers. They take their role very seriously and we can see that when they revoked 5 Global Business Licenses including the license of FX Open (http://www.gov.mu/portal/sites/ncb/fsc/download/communique12082010.pdf ).
Regarding security of funds, all clients’ funds are in segregated clients accounts and not under company’s accounts. We are also in the process to establish a banking relationship with a prime EU bank and that will give our clients another choice. Again I want to point out that we are very transparent and we can provide proof when clients request these information.
Regarding our payment methods, we have a merchant approval with all the payment companies and we have no limitation on any amounts.
Moreover we do give 20% bonus on any deposit to all our traders which simply means that we make less. We are an STP brokerage and we are collaborating with several Prime Banks within the EU through Currenex so as far as liquidity, I can say that we have a deep liquidity which can handle most trading conditions. The reason we are able to obtain such liquidity is because we are well capitalized.
We do not trade against our clients and we make profit when our clients trade! That is why we try to provide them with all necessary trading tools so they can make profit and trade more.
Title: Re: HotForex
Post by: Stan HotForex on January 03, 2011, 04:00:01 PM
Where are HotForex trading servers located?


Dear, Someguy!Vinny is right - our trading server is located in Netherlands, and also the second one is located in USA.
Thanks for your question.
Title: Re: HotForex
Post by: someguy on January 03, 2011, 07:08:21 PM
Where are HotForex trading servers located?


Dear, Someguy!Vinny is right - our trading server is located in Netherlands, and also the second one is located in USA.
Thanks for your question.

OK, guess I could get decent latency from my London VPS then.
Title: Re: HotForex
Post by: Vinny on January 03, 2011, 07:17:10 PM
Where are HotForex trading servers located?


Dear, Someguy!Vinny is right - our trading server is located in Netherlands, and also the second one is located in USA.
Thanks for your question.

OK, guess I could get decent latency from my London VPS then.

Yep. That is correct.
Title: Re: HotForex -- CC Fees
Post by: rgmann on January 03, 2011, 07:39:27 PM
... how long ago did you do the deposit with your card?  If you did a $5000USD deposit and you saw the $5000 net (full balance) show in your account and no fees from your credit card ... PLUS got the bonus --- WOW!

Hi Jim,

I deposited directly with my credit card the last week of November, and the full net balance of $5,000 showed in my account immediately along with the 20% $1,000 bonus, for a total of $6,000. There was also no additional fees from my credit card. The reason the deposit in Myfxbook states $6,616.56 is because I had made money on a number of trades prior to closing my initial account before the Christmas and New Year holidays. I then opened a new account under Vinny as my IB, and I only started trading with that account yesterday. That's why none of my previous live trades are showing. By the way, if you haven't read them yet, the terms & conditions for the bonus are listed here:

http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf (http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf)

Have a fantastic 2011 trading year as well!

Cheers,
Roger
Title: Re: HotForex
Post by: forexjim on January 03, 2011, 07:50:05 PM
Hi Roger,

Thanks again ... and good job on the trading.  The "MyFXBook" must be the internal HotForex office area showing activity?

I'm impressed with the entire operation so far and believe I'll be getting started this week myself. 

Looking forward to it!

Keep trading profitably!

Jim
Title: Re: HotForex
Post by: forexjim on January 03, 2011, 07:56:31 PM
Hey Roger,

I just clicked the link you sent ... that is some awesome reporting power!

Thanks for that.... what a valuable added value from HotForex.

Jim
Title: Re: HotForex
Post by: rgmann on January 03, 2011, 08:02:56 PM
Hi Roger,

Thanks again ... and good job on the trading.  The "MyFXBook" must be the internal HotForex office area showing activity?

Hi Jim,

You are very welcome! Yes, the "deposit" listed in Myfxbook live account is the money transferred from my old account to the new account internally by HotForex. Take care...

Roger
Title: Re: HotForex
Post by: robl45 on January 03, 2011, 08:27:13 PM
is the server in the usa a backup server or do you use either or?  if we have a vps in the usa, can we use that server?
Title: Re: HotForex
Post by: Vinny on January 03, 2011, 10:11:09 PM
is the server in the usa a backup server or do you use either or?  if we have a vps in the usa, can we use that server?

Rob I think the US server is the backup one(that's what I see in my platform) I will check at the start of the London session if it can be used as a main server from US based clients.

Will let you know about the Currenex demo tomorrow as well.

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on January 04, 2011, 09:43:25 AM
Is the bonus only for trading, or is it yours to keep. If you draw all your money out can you draw the bonus also? I received a bonus with a broker when i first started trading, after six months or so i changed brokers and when i withdrew my funds they kept the bonus.

CAJUN
Title: Re: HotForex
Post by: Vinny on January 04, 2011, 09:47:19 AM
Is the bonus only for trading, or is it yours to keep. If you draw all your money out can you draw the bonus also? I received a bonus with a broker when i first started trading, after six months or so i changed brokers and when i withdrew my funds they kept the bonus.

CAJUN

Hello CAJUN,

The bonus can be used only for trading.
http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on January 04, 2011, 09:55:23 AM
Thanks Vinny, i should have gone on the site and read it myself. ;D

CAJUN
Title: Re: HotForex
Post by: Vinny on January 04, 2011, 09:57:36 AM
Thanks Vinny, i should have gone on the site and read it myself. ;D

CAJUN

No prob. I can save you some time :) I have pretty much all the answers :)

Cheers,
Vinny
Title: Re: HotForex
Post by: forexjim on January 04, 2011, 11:34:17 AM
Quick Question for Stan,

Can you tell me (all of us actually) what the "break points" are on the
leverage in accounts as they grow in equity?

Micros is 500:1 and Standard is 300:1 ... how large of an account does one need to move it by the "rules" to 200:1 and 100:1?

Is there an account size that requires the margin to be lower than 100:1?

Thanks very much for any assistance on this.

Jim
Title: Re: HotForex
Post by: Stan HotForex on January 04, 2011, 12:38:25 PM
Quick Question for Stan,

Can you tell me (all of us actually) what the "break points" are on the
leverage in accounts as they grow in equity?

Micros is 500:1 and Standard is 300:1 ... how large of an account does one need to move it by the "rules" to 200:1 and 100:1?

Is there an account size that requires the margin to be lower than 100:1?

Thanks very much for any assistance on this.

Jim



Hello, Forexjim!

The maximum leverage for Micro Accounts is 1:500. For standard accounts 1:300. For Islamic 1:300. For Currenex 1:100. For Volume accounts max leverage 1:100 Any account that goes over $500 is considered standard. Any account that goes over $50,000 is considered as a Volume account and the leverage will be adjusted accordingly.

Is there an account size that requires the margin to be lower than 100:1? - There is not.

Thanks for your question!
Title: Re: HotForex
Post by: rgmann on January 04, 2011, 01:24:28 PM
I just wanted to note that the leverage on the Standard account will automatically be 1:100 unless you specifically request for it to be increased to 1:300. I'm assuming that this is the same for the Islamic accounts.

Roger
Title: Re: HotForex
Post by: forexjim on January 04, 2011, 06:32:49 PM
Hi Stan & Roger,

Thank you very much for the answers and tips.  I've started the process (yesterday in fact) of setting my my Affiliate Account and getting the docs over to Support for my Corporate Trading account to be ready to go.

This info was important and I have to say, I've NEVER had such responsive assistance from any company, regardless of their size or age.

That same level of support and caring from the company has clearly fostered a caring and helpful attitude within the ranks of the clients, as shown through the help from Roger, Vinny, Donna and others I've seen posting here.  I'm looking forward to being part of the team.

My "hat" is off to HotForex for a stunning job.

Thank you!

Jim
Title: Re: HotForex
Post by: Vinny on January 04, 2011, 07:41:39 PM
Thanks for the nice words Jim!

Cheers,
Vinny
Title: Re: HotForex
Post by: forexjim on January 04, 2011, 11:43:45 PM
Hello Everyone,

I wanted to save "the best for last" in my commentary of the level of support that comes from HotForex.  This is a first for me from any Broker I've ever had an account with.

Irina is one of the folks that is very busy, very efficient and very kind.  AND ... she's the first Support person with a Broker that has ever offered to hook up with me on Skype so we could have a better one-to-one communication so I could get my documents sorted out and over to them.

I cannot say enough for all the support I've received so far.  With Irina, I knew she was busy and told her I was sure her job must be like herding 20 cats through a room full of mice ... but she stayed with me until the job was done!

Anyone NOT working with HotForex --- you still have time!

Thanks again ... I'll keep everyone posted as I move forward through getting my IB account and trading account set up and trading.

Happy 2011 Everyone ...

Jim
Title: Re: HotForex
Post by: Mic on January 04, 2011, 11:44:04 PM
Quick Question for Stan,

Can you tell me (all of us actually) what the "break points" are on the
leverage in accounts as they grow in equity?

Micros is 500:1 and Standard is 300:1 ... how large of an account does one need to move it by the "rules" to 200:1 and 100:1?

Is there an account size that requires the margin to be lower than 100:1?

Thanks very much for any assistance on this.

Jim



Hello, Forexjim!

The maximum leverage for Micro Accounts is 1:500. For standard accounts 1:300. For Islamic 1:300. For Currenex 1:100. For Volume accounts max leverage 1:100 Any account that goes over $500 is considered standard. Any account that goes over $50,000 is considered as a Volume account and the leverage will be adjusted accordingly.

Is there an account size that requires the margin to be lower than 100:1? - There is not.

Thanks for your question!

I need to trade micro lot sizes but I want to trade with more than $500 -- but the standard account doesn't trade micro lots, correct? If so, I guess I won't be able to go with Hot Forex.
Title: Re: HotForex - micro / mini lots
Post by: forexjim on January 05, 2011, 12:37:51 AM
I'll jump in on this and Stan (or anyone else can correct me if I'm wrong),

Unless you have a very VERY conservative trade methodology, you should be fine with the Standard Account settings.

Yes ... the smallest lot you can trade to START is 0.10 (a $10K .. $1.00 per pip) lot.

BUT, the INCREMENTS from there, are MICRO increments.  So you can manage in micro lots from the first "lot" you trade.

I've personally traded an account with only $50 in it and the MINI (0.10) lot to start and made it work.  $500 should be no problem for you.

Hope that helps,

Jim
Title: Re: HotForex - micro / mini lots
Post by: Mic on January 05, 2011, 06:37:19 AM
I'll jump in on this and Stan (or anyone else can correct me if I'm wrong),

Unless you have a very VERY conservative trade methodology, you should be fine with the Standard Account settings.

Yes ... the smallest lot you can trade to START is 0.10 (a $10K .. $1.00 per pip) lot.

BUT, the INCREMENTS from there, are MICRO increments.  So you can manage in micro lots from the first "lot" you trade.

I've personally traded an account with only $50 in it and the MINI (0.10) lot to start and made it work.  $500 should be no problem for you.

Hope that helps,

Jim

Thanks, Jim, but I have a few EAs that use a martingale strategy, so I absolutely must be able to trade micro lots.

I thought I had found the broker for me, so I am very disappointed now.
Title: Re: HotForex - trading micro lots
Post by: forexjim on January 05, 2011, 08:35:15 AM
I understand wanting to trade micros ... and you CAN trade micros. 

I don't know any trading system that once your balance is over $500 or $1,000 ... still needs to trade LESS than 0.10 lots (or 1 $10,000 lot) on every trade.

With the Standard Account, your minimum trade is 0.10 lot.  A $10,000 lot in other words.

But, increments from there ARE micro lot increments. 

So, if your system (EA or whatever that gives you a a trade signal and trade lot suggestion) says "now you need 11 micro lots" -- that's 0.11 and you can do that with the Standard Account. 

The only issue would be if your system requires you never trade MORE than a single $10,000 lot.

Coming from having accounts with 3 other brokers, I will take trade execution and all the other benefits offered by HotForex over whether I have to trade at least 1 Mini Lot (0.10) as my "base trade level) any day.

If you need some help on a trade systemt that actually can trade $500 and work with 0.10 as the base trade amount to make it work, holler.

But I personally look at over 50 brokers to find HotForex ... evaluating everything from their live customer service, reviews of performance, traded their demo accounts, reviewed their stated trading conditions (margin, spreads, etc) --- so, consider them well.

Have a great week.

Jim
Title: Re: HotForex
Post by: Stan HotForex on January 05, 2011, 09:55:23 AM
Quick Question for Stan,

Can you tell me (all of us actually) what the "break points" are on the
leverage in accounts as they grow in equity?

Micros is 500:1 and Standard is 300:1 ... how large of an account does one need to move it by the "rules" to 200:1 and 100:1?

Is there an account size that requires the margin to be lower than 100:1?

Thanks very much for any assistance on this.

Jim



Hello, Forexjim!

The maximum leverage for Micro Accounts is 1:500. For standard accounts 1:300. For Islamic 1:300. For Currenex 1:100. For Volume accounts max leverage 1:100 Any account that goes over $500 is considered standard. Any account that goes over $50,000 is considered as a Volume account and the leverage will be adjusted accordingly.

Is there an account size that requires the margin to be lower than 100:1? - There is not.

Thanks for your question!

I need to trade micro lot sizes but I want to trade with more than $500 -- but the standard account doesn't trade micro lots, correct? If so, I guess I won't be able to go with Hot Forex.



Hello, Mic!

If you opened a Standard account and if you want to open 0.01 positions then you will have to contact support team and they will deal with it,it take only 2 mins. Hot Forex is very flexible for all traders. We can do it for you.

Thanks for your question!

Title: Re: HotForex
Post by: forexjim on January 05, 2011, 10:39:00 AM
Hello Stan,

And I guess I just THOUGHT I was impressed before.

Being able to adjust the lot setting in MT4 like that is just over the top.

Good Deal!

Jim
Title: Re: HotForex
Post by: rgmann on January 05, 2011, 11:19:48 AM
Here's something else that will probably impress you Jim! I've been paying pretty close attention between my demo and live accounts, in order to see if the execution of the trades is much different between the two. Well, here's a screenshot of my last three trades, with both accounts shown side by side. They are 100% identical! You can't ask for better than that!

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg3.imageshack.us%2Fimg3%2F7959%2Fsharklivevsdemoresults.png&hash=d4ee932997cf5456904e8ae8766def6e) (http://img3.imageshack.us/i/sharklivevsdemoresults.png/)

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on January 05, 2011, 11:21:19 AM
Cheers Roger :)
Title: Re: HotForex - spread compare demo -vs - live
Post by: forexjim on January 05, 2011, 11:50:20 AM
That is awesome Roger.

You are a great "keeper of records" and in trading, the
details like that make the difference between long term
success and ...... (well, we all know the other option)!

Jim
Title: Re: HotForex
Post by: Mic on January 05, 2011, 02:44:14 PM

Hello, Mic!

If you opened a Standard account and if you want to open 0.01 positions then you will have to contact support team and they will deal with it,it take only 2 mins. Hot Forex is very flexible for all traders. We can do it for you.

Thanks for your question!



That's great news because I definitely need to be able to trade less than .1 as a beginning lot size.
Title: Re: HotForex
Post by: Stan HotForex on January 05, 2011, 03:08:51 PM

Hello, Mic!

If you opened a Standard account and if you want to open 0.01 positions then you will have to contact support team and they will deal with it,it take only 2 mins. Hot Forex is very flexible for all traders. We can do it for you.

Thanks for your question!



That's great news because I definitely need to be able to trade less than .1 as a beginning lot size.



Hello, Mic!

If you tell me your account number, i will ask our support team to do it as soon as possible. Or I can tell them wait for you personally)))
Title: Re: HotForex
Post by: Mic on January 05, 2011, 08:28:42 PM

Hello, Mic!

If you opened a Standard account and if you want to open 0.01 positions then you will have to contact support team and they will deal with it,it take only 2 mins. Hot Forex is very flexible for all traders. We can do it for you.

Thanks for your question!



I don't have an account yet. I needed to be sure I could trade with Hot Forex first.

Can you tell me if it's possible to do partial closes of open trades -- for instance, if I had an open trade at .07 lot size, could I close .01 of that and leave the rest open and trading?

That's great news because I definitely need to be able to trade less than .1 as a beginning lot size.



Hello, Mic!

If you tell me your account number, i will ask our support team to do it as soon as possible. Or I can tell them wait for you personally)))
Title: Re: HotForex
Post by: Stan HotForex on January 07, 2011, 07:46:21 AM



Hello, Mic!

If you opened a Standard account and if you want to open 0.01 positions then you will have to contact support team and they will deal with it,it take only 2 mins. Hot Forex is very flexible for all traders. We can do it for you.

Thanks for your question!



I don't have an account yet. I needed to be sure I could trade with Hot Forex first.

Can you tell me if it's possible to do partial closes of open trades -- for instance, if I had an open trade at .07 lot size, could I close .01 of that and leave the rest open and trading?




Hello Mic!

Yes, you can do partial closes.
Title: Re: HotForex
Post by: FXDave on January 09, 2011, 10:25:04 AM
Here's something else that will probably impress you Jim! I've been paying pretty close attention between my demo and live accounts, in order to see if the execution of the trades is much different between the two. Well, here's a screenshot of my last three trades, with both accounts shown side by side. They are 100% identical! You can't ask for better than that!

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg3.imageshack.us%2Fimg3%2F7959%2Fsharklivevsdemoresults.png&hash=d4ee932997cf5456904e8ae8766def6e) (http://img3.imageshack.us/i/sharklivevsdemoresults.png/)

Cheers,
Roger


Easy to deduce that they use the same feed for their live account that they do for their demo's.

Peace...

FXDave
Title: Re: HotForex
Post by: FXDave on January 09, 2011, 10:32:28 AM

That's great news because I definitely need to be able to trade less than .1 as a beginning lot size.

Then it is best to go to a well established broker.

Have you considered seeking the advice of an industry expert before investing your money?

Peace....

FXDave

Title: Re: HotForex
Post by: Mic on January 09, 2011, 09:00:03 PM

That's great news because I definitely need to be able to trade less than .1 as a beginning lot size.

Then it is best to go to a well established broker.

Have you considered seeking the advice of an industry expert before investing your money?

Peace....

FXDave


Thanks Dave.

I have already tried several brokers, domestic (USA) and foreign, regulated and unregulated.

What I need is a regulated broker where I can trade micro lots with no balance restrictions, with scalping and hedging allowed, and low spreads. I'm looking for a STP or ECN broker. After the October changes for US citizens, it seems my choices are severely limited.

I have looked at Got Money FX and Forex FS, two Aussie brokers, but their spreads are too high.

I welcome any suggestions.
Title: Re: HotForex - changes in max lot sizes
Post by: forexjim on January 09, 2011, 09:11:21 PM
This question is for Stan,

First ... once again customer service has been out of this world awesome.  I don't want to see Irina get buried with "I want her to help me too!!" requests .. 'm sure all the support staff are wonderful to work with, but she is in a league of her own.

Now, to the question.  I'm taking this forum to be one of the places to ask this question, but if it isn't, please private message me or guide me to the source.

I've noticed the maximu lot sizes are being changed on the site.  There's a couple of pages that stil show Standard and higher accounts with "no maximum" but the front end pages have been editted to show 10 lots as "Maximum Trade Size".

It doesn't say if that is also "Maximum Number Of Open Trades".

The question is why the change?

From a position of being an experienced trader and a new IB / Affiliate looking to attract traders, 10 lots maximum trade size will be a serious challenge.  Some of the traders I want to approach have accounts where they are trading 100 to 300 standard lots per trade.  They aren't the "average" trader though.  

The average trader I will be approaching though, is still trading 10 to 30 standard lots.  In our trading strategy, the Loss Recovery System with a $5000 account will have times when the 10 lot max. rule would prevent that strategy from being able to be used.

There's a few reasons why I can think of, that a Broker / Company would implement a change like this, while still showing maximum leverages of 500 or 300 to 1 being available.

1.  It's a way to show high leverage, but not actually allow it, as the 10 lot max rule would quickly negate the ability to use the higher leverage.

2.  There's some impending regulatory action coming and the change is a pre-emptive move to make a show of compliance.

3.  Insufficient liquidity to support a broad scale use of the leverage indicated.

I am aware the HotForex can and does make individual exceptions for traders and that is hugely appreciated.  We've seen it shown here in this forum alone and has been done for me as well.

That's one of the reasons why I felt I could post this question here, as they have shown a tremendous "transparency" and willingness to tell it like it is and be very responsive.

I want to see HotForex be the home to traders that we all dream of and I believe 100% that they are exactly that.  The goal here is simply to share a concern and see if there is some way to work with this limitation and see if it has to be "set in stone".

I have a friend who is looking for ... and may have already found a "home" for the 600 - 800 traders that he had here in the US.  I have really no expectation of getting him as a Sub Affiliate, but he represents the perfect example of what I'm talking about as far as the willingness to make individual exceptions ... vs not going with the limitation of 10 lots as the default setting.

It is not something I can imagine, having to tell him to have all 600 - 800 traders making individual requests of Home Office Support, to raise the trade limits on their accounts.  He will simply stay with the home he's found (which may not be set in stone yet).

Ok ... please help with this.  Answers?  Is it set in stone as policy?  Reasons why it changed?

Any info or help is always deeply appreciated.

Thanks all ....

Jim
Title: Re: HotForex - changes in max lot sizes
Post by: Stan HotForex on January 10, 2011, 09:23:32 AM
This question is for Stan,

First ... once again customer service has been out of this world awesome.  I don't want to see Irina get buried with "I want her to help me too!!" requests .. 'm sure all the support staff are wonderful to work with, but she is in a league of her own.

Now, to the question.  I'm taking this forum to be one of the places to ask this question, but if it isn't, please private message me or guide me to the source.

I've noticed the maximu lot sizes are being changed on the site.  There's a couple of pages that stil show Standard and higher accounts with "no maximum" but the front end pages have been editted to show 10 lots as "Maximum Trade Size".

It doesn't say if that is also "Maximum Number Of Open Trades".

The question is why the change?

From a position of being an experienced trader and a new IB / Affiliate looking to attract traders, 10 lots maximum trade size will be a serious challenge.  Some of the traders I want to approach have accounts where they are trading 100 to 300 standard lots per trade.  They aren't the "average" trader though.  

The average trader I will be approaching though, is still trading 10 to 30 standard lots.  In our trading strategy, the Loss Recovery System with a $5000 account will have times when the 10 lot max. rule would prevent that strategy from being able to be used.

There's a few reasons why I can think of, that a Broker / Company would implement a change like this, while still showing maximum leverages of 500 or 300 to 1 being available.

1.  It's a way to show high leverage, but not actually allow it, as the 10 lot max rule would quickly negate the ability to use the higher leverage.

2.  There's some impending regulatory action coming and the change is a pre-emptive move to make a show of compliance.

3.  Insufficient liquidity to support a broad scale use of the leverage indicated.

I am aware the HotForex can and does make individual exceptions for traders and that is hugely appreciated.  We've seen it shown here in this forum alone and has been done for me as well.

That's one of the reasons why I felt I could post this question here, as they have shown a tremendous "transparency" and willingness to tell it like it is and be very responsive.

I want to see HotForex be the home to traders that we all dream of and I believe 100% that they are exactly that.  The goal here is simply to share a concern and see if there is some way to work with this limitation and see if it has to be "set in stone".

I have a friend who is looking for ... and may have already found a "home" for the 600 - 800 traders that he had here in the US.  I have really no expectation of getting him as a Sub Affiliate, but he represents the perfect example of what I'm talking about as far as the willingness to make individual exceptions ... vs not going with the limitation of 10 lots as the default setting.

It is not something I can imagine, having to tell him to have all 600 - 800 traders making individual requests of Home Office Support, to raise the trade limits on their accounts.  He will simply stay with the home he's found (which may not be set in stone yet).

Ok ... please help with this.  Answers?  Is it set in stone as policy?  Reasons why it changed?

Any info or help is always deeply appreciated.

Thanks all ....

Jim


Hello, Forexjim!
We have just updated our website so we are in the process of fixing the last bugs.
For Standard accounts the maximum position size is 20 lots and not 10.
This will be updated on the website momentarily.There is no limitation on the number of open positions.
Thank you very much for your help!
Title: Re: HotForex - trade size and # trades
Post by: forexjim on January 10, 2011, 11:18:10 AM
Hey Stan,

Thank you for a prompt response and I just checked the site and see
the Max Trade Size 20 lots now.

That helps.  Still a bit limited, but helps.

What would help more, if you have some influence in this area, since
they want to have a trade size limit, is to have it ALSO state on the
site "No Limit On # of Trades".

Don't misunderstand ... there is no questioning you and your answer.

The issue is totally one of "If you don't say it, it ain't said."

One cannot expect everyone to know, or be compelled to ask, or that
all visitors will find this forum, or have someone like, me, Vinny, you ...
to be there to counter the "20 Lots Max Trade" with, "But .... you can
have as many open trades as you like put on.

Let me say again .... I LOVE all the support I've seen from HotForex,
from Irina fielding calls asking about my involvement with HotForex and
making sure there are no breaches in confidentiality and helping with my own
margin settings and more, to you Stan and this forum.

In fact, I'm convinced enough about HotForex, to care about where this
goes with issues that I know could have real impact and what is said on
the site has impact. 

So ... if they could add one line on each Account Type description that
states a limit to the number of open trades or that there ISN'T a limit
for that category, would "plug a hole" in the information stream.

Thanks again Stan .... keep up the fantastic work.

Jim

Title: Re: HotForex - trade size and # trades
Post by: Stan HotForex on January 10, 2011, 12:27:55 PM
Hey Stan,

Thank you for a prompt response and I just checked the site and see
the Max Trade Size 20 lots now.

That helps.  Still a bit limited, but helps.

What would help more, if you have some influence in this area, since
they want to have a trade size limit, is to have it ALSO state on the
site "No Limit On # of Trades".

Don't misunderstand ... there is no questioning you and your answer.

The issue is totally one of "If you don't say it, it ain't said."

One cannot expect everyone to know, or be compelled to ask, or that
all visitors will find this forum, or have someone like, me, Vinny, you ...
to be there to counter the "20 Lots Max Trade" with, "But .... you can
have as many open trades as you like put on.

Let me say again .... I LOVE all the support I've seen from HotForex,
from Irina fielding calls asking about my involvement with HotForex and
making sure there are no breaches in confidentiality and helping with my own
margin settings and more, to you Stan and this forum.

In fact, I'm convinced enough about HotForex, to care about where this
goes with issues that I know could have real impact and what is said on
the site has impact. 

So ... if they could add one line on each Account Type description that
states a limit to the number of open trades or that there ISN'T a limit
for that category, would "plug a hole" in the information stream.

Thanks again Stan .... keep up the fantastic work.

Jim




Hello, Forexjim!
Thank you for the useful feedback!
We will consider your suggestions and act accordingly.
 ;)
Title: Re: HotForex - trade size and # trades
Post by: forexjim on January 10, 2011, 06:41:53 PM
Hi Stan,

Thanks again for such fantastic help and support.

I want to be clear to here for any new readers, people still investigating
HotForex as their potential Broker ... I cannot say enough about the level
of professionalism and willingness to help.

If I didn't think this was a company to get behind and trade with, the
subject of trades or anything else would not even be brought up, because
it would be pointless.

Have a super week ... we're looking forward to great trading.

Jim
Title: Re: HotForex - trade size and # trades
Post by: Mic on January 10, 2011, 11:59:46 PM
Hi Stan,

Thanks again for such fantastic help and support.

I want to be clear to here for any new readers, people still investigating
HotForex as their potential Broker ... I cannot say enough about the level
of professionalism and willingness to help.

If I didn't think this was a company to get behind and trade with, the
subject of trades or anything else would not even be brought up, because
it would be pointless.

Have a super week ... we're looking forward to great trading.

Jim


Jim,

What is your opinion about safety of funds at Hot Forex? Being registered in Mauritius doesn't seem to offer much in the way of funds safety.
Title: Re: HotForex - Safety Of Funds
Post by: forexjim on January 11, 2011, 01:02:30 AM
Hi Mic,

True enough that being registered in Maritius in and of itself, isn't a guarantee of anything.

That being said, as I went on the hunt for a broker to replace the one we just recently
changed from, which by the way, is also registered in Maritius, I can safely say I looked
at over 50 easily, to select from.

"Where did you find that many to look at?" I've been asked. 

Anyone that has done a search using the search term "forex broker reviews" will see
you can narrow it down from hundreds and hundreds, to just a hundred or so, by
adding "accepting US Clients"

And then the research begins. 

As you do what I did ... going through broker REVIEWS you begin to see patterns.

First, does their review show the terms you are after.  Mine was very specific.

-->  Takes US Brokers
-->  Allows Scalping
-->  Has Micro Accounts as well as Standard Accounts
-->  Has a Partnership Arrangement (hit the Jackpot with HotForex on this one)

Etc. .. you get the idea.

Any review site that had a lot of "I tried to get my money out .. what a hassle, I'm
still waiting!!"  ... I dumped from the list immediately.  No such reports on HotForex.

If there was other seriously negative stuff and no rebuttle by a Home Office person
or strong trader or IB --- off the list.  Again, no such issues with HotForex.

Then came the Corp. Website.  Believe me ... all broker sites are NOT created equal.
It amazed me how many broker sites don't include trading terms or account details
or details on how to fund and withdraw from your account.

If their site was a turn off because of lack of information ... off the list.

Then, test driving their support staff.  THIS IS WHERE YOU GET A MAJOR CLUE.

If they are poor in this area, where staff can't really answer questions or take you
from "Point A to Point B" and resolve a question, there is major issues under the skin.
OFF THE LIST.

Then finally, test driving the demo platform.  Again, a major "tell tale sign".  I had
demo platforms where inside of 5 minutes of putting on and taking off trades, it had
trades literally drop off into forex cyber space.  OFF THE LIST.

And finally, FUNDING OPTIONS.

HotForex is "King" in this realm with great options.

LAST BUT NOT LEAST ... I've never had a Broker that offered what HotForex has
through Stan, Irina and others to really reach out and make it happen to serve me
as a trader and IB the way they have.

A "Bonus" that wasn't even on the list.

So ... that's how I resolved my own concerns. 

Yes, being "regulated" says something.  One of the things it "said" was I had to
take my trading and that of my small (for now) group of traders OUT of the country
our broker was regulated in, in order to be able to trade.

So, I didn't hang my hat very hard on that one term.

Hope that helps.

Jim
Title: Re: HotForex - welcome back!
Post by: forexjim on January 14, 2011, 08:27:59 PM
Welcome Back Forum!

Jim
Title: Re: HotForex - welcome back!
Post by: Vinny on January 14, 2011, 08:56:26 PM
Welcome Back Forum!

Jim

Yeah I'm glad the forum is back :) I was missing it like everyone else I think. We might have to repost some of the posts. I am trying to replicate everything in my head :)

Cheers,
Vinny
Title: Re: HotForex - myth busted .. "Forex Is A Zero Sum Game"
Post by: forexjim on January 15, 2011, 05:13:28 AM
Trading is important to me. 

So is NOT feeling like for me to "win" someone else has to "lose".  Worse yet, under the zero sum game theory, for me to "win" someone else DID "lose" in the trade.

Makes sense, doesn't it?  You close a trade at a loss .. someone else was the counter party (took the other side of your trade) and WON.  Right?

Then someone else took it a step further and proposed Forex trading is actually not a Zero Sum Game but a NEGATIVE SUM GAME! 
Meaning if you consider the BROKER who makes the spread on every trade (or gets a commission) --- then EVERY TRADE not only has a LOSER but the Broker Spread actually creates a permanent and unbeatable LOSS on every trade.

Now ... how can anyone with any conscience buy THAT as a fair and equal wealth opportunity
and feel good about it?

I couldn't.  I tried.  It messed with my Trader Mind and my Trader Soul every time I thought about it.  Even when I wasn't thinking about it .... I was thinking about it at some level, because I had problems seeing and taking the winning trades like I should. 
Like "Autopilot Loser Syndrome" or something!

IS IT TRUE? 

Is Forex at best a Zero Sum Game and at worst a Negative Sum Game with worse than a loser in every trade ... the whole THING sucks money away from the "innocent"

You know ... there's a fairly long explanation if you drill down all the "rabbit holes" there are to the complete solution to this.  Does it really take that to feel better and KNOW that's not the case at all?

Don't we just have to find ONE ... maybe two or three real answers that prove those wrong?

Is it important to even know really if those two myths are real? 
Yes, I think it is.  The reason? Because sooner or later, even if NOW wasn't the time you became aware that every time you WIN ... someone else LOST, it would sooner or later come to you. 

And then it DOES mess with your ability to trade.

So, here's just a couple of examples of how .... THEY ARE MYTHS.  Not fact.

YOU .... just closed a trade at a HUGE profit.  Let's analyze just a few of the several possible scenarios PLUS we will (for the pure of thought and heart) show where THE BUCK STOPS and any differences "wash out" into a system that it doesn'tmake any difference at all in, who won or lost on a trade with even 500 or more pips of profit.

READY?

YOU .... just closed a trade at a HUGE profit (remember?) .... so WHO LOST if you GAINED?

Scenario # 1 --- YOU closed the trade at profit.  And the COUNTER PARTY to your liquidity is JUST NOW OPENING a trade.  Did they lose?  How could they?  They aren't CLOSING a trade, this is the OPEN for them. *** No Guilt Trade ***

Scenario # 2 --- YOU just closed the trade at profit.  And the counter party is ALSO closing
a trade and in order to close THEIR TRADE, it has to be the OTHER SIDE of your trade.
 Example you're closing a EUR/USD trade.  Couldn't THEIR TRADE carry the USD part from ANOTHER CROSS?

Does that mean THEY LOST?  Who knows?  It's not related.  *** No Guilt Trade ***

Scenario # 3 --- YOU OPENED A TRADE.  Did you lose? No, you are just now opening the trade.  Did the COUNTER PARTY lose?  Only if they bought / sold their original trade creating your liquidity at the exact same price you did.  *** No Guilt Trade ***

OTHER CONSIDERATIONS ... the spread the Broker gets. 
Does that create an EVERY TRADE IS A LOSER FOR SOMEONE AND SIPHONS OFF MORE MONEY situation?

No.  First, we've seen there doesn't have to be (by force of mechanics of a trade) a loser in every trade you close at profit.  It also doesn't mean there ARE NO LOSERS. 
Hey.  We've had losing trades, right? 

We've just shown "A" (any trade) does NOT always equal "B" (a loser every time).

The spread.  Or commission.  Or both.  Are they just "bleed out holes" in the Forex Body?

No! When you perform work at your job or service, are YOU a "bleed out hole" in the body of the organization you work for?  Of course not. 
YOU ARE A SERVICE POINT OF VALUE. And ... you get PAID for creating a value.

The spread is compensation for a value provided in every trade.  No compensation ... no trading.

To put forward a theory (think Myth) that this compensation is just one more way to LOSE is simply false.  There is a value provided which just happens to be "non-negotiable" that we have to have it, or there's no trading.  That's not even something that can be questioned.

SO PUT YOUR MIND TO REST (especially if this just unsettled it!). 

Forex trading is not a ripoff program or some form of guaranteed losing system for "someone".
Meaning ... you don't need to believe YOU will be a FORCED VICTIM of some UNBEATABLE machine that will take your money because, "That's the way it is!  It's Zero Sum Man....." isn't the case in truth at all.

You see now ... you can win and THEY can win too. 

So who takes the "beating" when that traded currency finally makes it's way out to the "Real Money World" and it's now valued LESS than when it went in?

No one.

Yes, differences in value of money make a difference in "buying power".  Right?  But the system of real money value, real money transactions dictate a rule.
THE #1 MONEY RULE

When we buy something, whatever we BOUGHT must always have a HIGHER USE VALUE to us than the CASH VALUE we paid for it. 
OR ... what? 

We don't buy it.
Meaning ... we won't part with our hard earned (or Traded ... which is still EARNING IT as far as I'm concerned) money for anything we measure as worth LESS to us in Use Value, than we feel our MONEY VALUE is worth.

"Translation"  ... the CONSUMING PART OF OUR ECONOMY makes the entire thing a self monitoring, self correcting field to bring the money back into circulation and use.
In the end, Forex is a stand-alone force of economics separated from us through the filter
of the PURCHASING PUBLIC and the forces and dynamics of value against cost. 
It is so deep and complex and "self correcting" that we don't need to worry even about that.

Trade with a clear mind (and conscience) ...

As WINNERS.

Jim
Title: Re: HotForex - Safety Of Funds
Post by: robl45 on January 15, 2011, 07:03:47 AM
I know your excited to be an IB and all, but king of funding options? seriously,  the best funding option is ACH, its free, no charges, no fees.  and a huge plus for anyone opening an account.  funding by credit card or debit card is not a plus if it comes with 3.5% fees as no one depositing any real coin is going to use that option.

Hi Mic,


And finally, FUNDING OPTIONS.

HotForex is "King" in this realm with great options.


Title: Re: HotForex - Funding Fees
Post by: forexjim on January 15, 2011, 09:01:54 AM
True enough on the ACH.  When that's available, it's #1 choice.

The very good news with HotForex ... they do have fee free credit / debit
deposit and withdrawals, making it very attractive.

The downside ... you have to break larger deposits into $2000 increments.  But considering
the options, for amounts up to about $20,000, not that cumbersome.

Over that and I'd pay the $75 to $90 wire transfer fees (between the sending and
receiving banks) over more than 10 "goes" funding with a card.

Other than that ....... on all other counts, HotForex is "hot".

Jim
Title: Re: HotForex
Post by: robl45 on January 15, 2011, 02:58:10 PM
i do not see on the website where debit card deposits and withdrawals are free??  if thats the case I'd probably try it out if the speads got a bit lower.

I assume the regular non currenex account is STP.  is there a specific provider like CITI doing the liquidity providing?

Finally on the ECN accounts,  since you guys have more pull, any way to lower the commissions?  seriously, currenex is currenex and if people can offer it for 7 round trip, why would people pay 10?
Title: Re: HotForex
Post by: Vinny on January 15, 2011, 04:48:09 PM
Debit and Credit card deposits are commission free! I know at least two people from the forum who can confirm :)

I am pretty sure that HotForex will look forward to lower the Currenex commission charged and I can include the topic in my next conversation with the CEO.

The last thing -> I can always negotiate specific account setups for brothers who are looking to play with some serious coins.

Cheers,
Vinny
Title: Re: HotForex - Safety Of Funds
Post by: ianfx on January 15, 2011, 06:24:12 PM
I know your excited to be an IB and all, but king of funding options? seriously,  the best funding option is ACH, its free, no charges, no fees.  and a huge plus for anyone opening an account.  funding by credit card or debit card is not a plus if it comes with 3.5% fees as no one depositing any real coin is going to use that option.
What is ACH, by the way... :D
Thanks^_^

I am pretty sure that HotForex will look forward to lower the Currenex commission charged and I can include the topic in my next conversation with the CEO.
Yes i'm waiting for that... please bring me a good news... :D
Title: Re: HotForex - spreads & fees
Post by: forexjim on January 15, 2011, 06:46:04 PM
Credit card and debit card deposits have no fees.

I deposited multiple $2,000 deposits ... no fees.  Two other of my team members
did their deposits this way, no fees.

As far as "waiting for the spread to get better" before one decides to join HotForex,
or for the commission to drop from $10 per round trip to $7 for currenex feed, not
to sound like I'm "picking" ... but come on.

The spreads are already in the 1.5 to 2.5 range on the Eur/Usd --- compared to some
brokers with fixed 2.0 to 4.0 (yes I've seen 4 pips on the Eur/Usd) and they have TRADERS!

Tell me you're looking to start with $100,000 to $250,000 initial deposit and plan to trade
100 to 300 lots per day and ... I can see splitting hairs over the spread a bit.

Spread is an easy target to focus on .... and HANG US UP.  Stop us from "go".

There's much bigger issues with brokers than the spread or commission, that should be
making your choice for you.  Spread should be the FIRST thing you use as a "in or out"
in your consideration.  Like the fixed 3 and 4 pip brokers ... easy choice.

But when the spreads spend 80% of the time under 2 pips (if your currency pair is one
that is usually under 2 pips) --- and you're waiting for it to drop another .25 or so .. ????

This isn't to pick on any one poster here.  I've seen several focused on the "spread wars".

And then I ask ...... did you move your account 10% to 20% in equity last week?

We did.  Mine over 12% and my lead team player 20%, using a simple system to trade.

And did we consider the spread fluctuation as we traded?  WHAT SPREAD?

No we didn't.  We know it's there.  But it doesn't account for the 3% to 5% or more we
gain on our accounts in our trading session that day.

Again, not picking on anyone in particular, or even on the "spread conscious collective"
that frankly, the Brokers have "created" with the Spread Wars syndrome.

But for you folks who have that deer-stuck-in-the-headlights thing over spreads ... how
much trading income has been lost NOT TRADING over it?

Have a great weekend!

Jim
Title: Re: HotForex - Safety Of Funds
Post by: Vinny on January 15, 2011, 06:57:22 PM
I know your excited to be an IB and all, but king of funding options? seriously,  the best funding option is ACH, its free, no charges, no fees.  and a huge plus for anyone opening an account.  funding by credit card or debit card is not a plus if it comes with 3.5% fees as no one depositing any real coin is going to use that option.
What is ACH, by the way... :D
Thanks^_^

I am pretty sure that HotForex will look forward to lower the Currenex commission charged and I can include the topic in my next conversation with the CEO.
Yes i'm waiting for that... please bring me a good news... :D

# ACH, or automated clearing house transactions, have been part of the banking system since the 1970s. They were introduced as an alternative to writing checks. Many people today choose to pay bills using ACH transfers instead of writing a check or using a check card. One of the reasons is the speed of the transaction. Funds are deducted from your account within a day thus making it easier for you to keep track of how much money you have available. In addition, it guarantees the recipient that the funds are available for his company's use almost immediately.
ACH Process
# ACH transactions are batch-generated. What happens is the receiving bank takes all ACH transfers that have arrived during the day, batches them and processes them as one transaction. These funds are then available to the recipient the following day. The process is much easier, quicker and cheaper than wire transfers. Many people set up ACH processing as a recurring payment method with creditors and others to whom they owe money on a monthly basis.
Comparing ACH and Wire Transfer
# If you are sending a large amount of money you may want to use wire transfer because it works in real time. The individual handling of a wire transfer makes it a safer method. On the down side, wire transfers are much more expensive than ACH. But if you need to make sure funds arrive safely or you have to meet a deadline, a wire transfer is a better alternative than ACH.

The ACH money transfer method is quite popular in the United States and it has it's advatanges and disatvanteges.

As for the good news if I can bring it I will :) no worries about that. If you are in a hurry to start trading the same type of account with a bit better conditions I think Rob can help you as he did a very good research on the topic. On the other side you don't have me and Jim there :)
Title: Re: HotForex - spreads & fees
Post by: robl45 on January 15, 2011, 07:22:50 PM
well I raised my account 40% since start of year, so its been a good year so far.  but seriously, spreads matter.  think about it like this, if fxopen or finfx can offer the same spread for 7 dollars round trip. heck 6.50 if you go through an IB,  why would you pay 10 dollars per trade, all that adds up.  and you can get a very good fixed spread broker at 2 for the eurusd, with no spikes in tadawul.  I personally don't like that as usually the feed ends up filtered and causes problems with a lot of EA's.

I have watched the eurusd spread on the normal account and I think you are mistaken.  it is frequently above 2 on the eurusd.  and definately higher than many other brokers at all times.  gbpusd as well.  along with usdchf, usdcad, eurchf, eurgbp to the point that many scalpers will be above max spread, maybe that is intentional, I don't know.  and I'm not talking about 1 minute scalpers here.

i use collective now and the spreads are much better,  i do not want to rely on them solely and in and out deposits and withdrawals without fees is very nice if you want to draw money out monthly.   but lets face it, spreads matter, they are one of the most important things along with slippage.  on the currenex account, it seems finfx beats them ever so slightly, but hard to completely compare as my hotforex is always 1 or 2 secs behind finfx.  probably from where the servers are located.

and for example, gomarkets which i'm pretty sure doesn't charge commission has spreads well under 2 most of the time as verified on mt4spreads.com

Credit card and debit card deposits have no fees.

I deposited multiple $2,000 deposits ... no fees.  Two other of my team members
did their deposits this way, no fees.

As far as "waiting for the spread to get better" before one decides to join HotForex,
or for the commission to drop from $10 per round trip to $7 for currenex feed, not
to sound like I'm "picking" ... but come on.

The spreads are already in the 1.5 to 2.5 range on the Eur/Usd --- compared to some
brokers with fixed 2.0 to 4.0 (yes I've seen 4 pips on the Eur/Usd) and they have TRADERS!

Tell me you're looking to start with $100,000 to $250,000 initial deposit and plan to trade
100 to 300 lots per day and ... I can see splitting hairs over the spread a bit.

Spread is an easy target to focus on .... and HANG US UP.  Stop us from "go".

There's much bigger issues with brokers than the spread or commission, that should be
making your choice for you.  Spread should be the FIRST thing you use as a "in or out"
in your consideration.  Like the fixed 3 and 4 pip brokers ... easy choice.

But when the spreads spend 80% of the time under 2 pips (if your currency pair is one
that is usually under 2 pips) --- and you're waiting for it to drop another .25 or so .. ????

This isn't to pick on any one poster here.  I've seen several focused on the "spread wars".

And then I ask ...... did you move your account 10% to 20% in equity last week?

We did.  Mine over 12% and my lead team player 20%, using a simple system to trade.

And did we consider the spread fluctuation as we traded?  WHAT SPREAD?

No we didn't.  We know it's there.  But it doesn't account for the 3% to 5% or more we
gain on our accounts in our trading session that day.

Again, not picking on anyone in particular, or even on the "spread conscious collective"
that frankly, the Brokers have "created" with the Spread Wars syndrome.

But for you folks who have that deer-stuck-in-the-headlights thing over spreads ... how
much trading income has been lost NOT TRADING over it?

Have a great weekend!

Jim
Title: Re: HotForex
Post by: Vinny on January 15, 2011, 07:27:36 PM
I agree with Rob on this one. In the long run spreads matter.

Better spreads are coming at HotForex from the next week. Well under 2 on EUR/USD for the regular account types. As for the $6.50 per round trip I can beat that :)
Title: Re: HotForex
Post by: rgmann on January 15, 2011, 07:27:47 PM
Debit and Credit card deposits are commission free! I know at least two people from the forum who can confirm :)

Yes, I'm one of those who can confirm that. I wasn't charged any fee by either HotForex or my credit card company, and the 20% deposit bonus showed up on my account immediately. And since I paid my credit card off the very next day, I didn't even have to pay any interest on the transaction.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on January 15, 2011, 07:36:24 PM
That's correct rgmann you are the one :)

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on January 15, 2011, 07:42:18 PM
Better spreads are coming at HotForex from the next week. Well under 2 on EUR/USD for the regular account types. As for the $6.50 per round trip I can beat that :)

As long as the spreads stay well under 3 my EAs work just fine. But if they keep them under 2 that will be fantastic! Anyway, they've already been around 2 most of the time anyway...at least from what I've seen. So the Standard account has been working great for me. Plus I earn $4 in rebates on each lot traded...currently making me about $250 extra every month!  ;D

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on January 15, 2011, 07:58:45 PM
The management of HotForex is working on providing all the good conditions that traders are looking for. It takes time, but the thing I have found is that the managers are professional traders and the company is trader oriented, so as long as there is patience for the things to be done we will all witness it.

Cheers,
Vinny
Title: Re: HotForex - support cudos
Post by: forexjim on January 15, 2011, 08:12:23 PM
On a totally non-technical topic.

Support often gets taken for granted.  We expect a certain protocol.  A certain competency and responsiveness.

Then ... we get with a new broker and ---- wow.  What a disappointment! 

When it is worse than we had expected from previous experience, it is noticable immediately. Then it matters .... big time.  No more needs to be said there!

But it can also go the other way. 

We get totally shocked by support that is as close to having a relative in the family that was born with forex and helpfulness genes on over load, as you could get.

That makes a big, big difference.

Thank you to HotForex's team for making all the difference for me.  I know Irina by voice, Stan by "written voice" and have heard through Vinny (another huge support) of others that frankly, are such a cut above even the best I've ever experienced, it's amazing.

Cheers to all ....

Jim
Title: Re: HotForex - and My Programs
Post by: forexjim on January 16, 2011, 05:52:25 AM
Hello Traders,

I just had an interesting Private Message (that will remain private) from
someone that felt I may be using this forum primarily to promote my
program and they had concerns.

Their concerns are 100% fair.  If someone is out to take advantage of
forex traders, it is a concern for all of us.

So, to briefly (I promise) answer those concerns, let's look at how one
gets taken advantage of!

I guess it would be ... encouraged to spend money on something and
discover that "something" didn't deliver as expected.  You didn't get
what you paid for.  It wasn't worth what you paid for it.  

You get the idea.  A real rip-off.

To put everyone's mind at ease, here's what my "program" costs.

Nothing.  

There's nothing to pay for.  Nothing to spend on.  Nothing to buy.

I just wanted that to be clear.  And I can see how someone could
wonder.  There's a lot of "stuff" out there.  And some of it is put
forward by the opportunistics of the world.

So, for the record.  

We don't sell anything.  My main purpose for posting is to
enjoy the company!

Yes, we do have some "rules" ... but none of them involve paying $.

Have a great weekend, everyone.

Jim
Title: Re: HotForex
Post by: robl45 on January 16, 2011, 06:05:46 PM
new spreads will be reflected on the platform as of the open tonight?  is that correct?
Title: Re: HotForex
Post by: Vinny on January 16, 2011, 07:58:13 PM
new spreads will be reflected on the platform as of the open tonight?  is that correct?

Can't tell you if it's going to be reflected tonight. Will check during London.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on January 16, 2011, 09:15:30 PM
not sure if this has been asked, on the ecn account, I believe currenex is the liquidity provider.  on the other accounts,  is it straight STP and who is the liquidity provider?
Title: Re: HotForex
Post by: Vinny on January 16, 2011, 10:19:33 PM
not sure if this has been asked, on the ecn account, I believe currenex is the liquidity provider.  on the other accounts,  is it straight STP and who is the liquidity provider?

Hi Rob,

There are 14 financial institutions that provide the liquidity at the moment. Will give you the names of all or some tomorrow.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on January 17, 2011, 12:32:45 PM
Hi Rob,

Unfortunately I still don't have the info for the names of the liquidity providers. I am only guessing a few names, but I don't think anyone can count on what I'm guessing so I'm not going to write it down. I haven't spoke with the right person yet and it seems I can't get that info from regular support. As soon as I have more details I will post it here.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on January 17, 2011, 01:14:16 PM
HOTForex Lottery is finished!

HOTForex Company congratulates all winners iPhone 4 in the lottery that took place on the 15th of January 2011!

I am happy to inform you the accounts numbers:

    * 8903
    * 9376
    * 9433
    * 9545
    * 10025
    * 10041
    * 11113
    * 11163
    * 11411
    * 11677

Please contact sales@hotforex.com or your Account Manager directly for more information on how to collect your prize.

Check this information you can here:  www.hotforex.com (http://"http://www.hotforex.com/en/lottery-winners.html")
Title: Re: HotForex
Post by: Vinny on January 17, 2011, 01:30:41 PM
Rob here is the answer of your question.

The main feed comes from Currenex. The Currenex account I think you are familiar with. As for the other accounts the liquidity comes from multiple sources some of them are Chs, Revolution Markets(MB Trading), Condor and so on. Pretty soon it's going to be added one very large source of liquidity and you all will be aware of when it's done. I hope that answers the question.

Cheers,
Vinny
Title: Re: HotForex
Post by: Broki on January 19, 2011, 06:56:40 AM
hi Vinny,

the spread on the Demo is not the best when you work with Scalper. I see no demo version with Currenex spread to test this.

I read at MyfxBook what a money manager has to say and was shocked  :o

What do you think about this ?

http://www.myfxbook.com/community/trading-systems/hotforex-failed/68878,1#?pt=2&p=1&o=68878

Thanks


Title: Re: HotForex
Post by: Mic on January 19, 2011, 06:57:13 AM
I was about to choose HF as my new broker but read a couple of things which concern me.

Hope someone "official" will comment on these posts I saw on another forum:

"No longer allows news trading. Don't even think of trying it unless you want to endanger your account! (They will freeze the platform, slip you, requote you, etc). Good otherwise."

"Lately there has been significant slippage, they freeze account at news reports and now they up the stop loss, take profit minimum to 15 pips at news reports.
Also there are many loss of signal events."
Title: Re: HotForex
Post by: Vinny on January 19, 2011, 08:18:27 AM
hi Vinny,

the spread on the Demo is not the best when you work with Scalper. I see no demo version with Currenex spread to test this.

I read at MyfxBook what a money manager has to say and was shocked  :o

What do you think about this ?

http://www.myfxbook.com/community/trading-systems/hotforex-failed/68878,1#?pt=2&p=1&o=68878

Thanks




Hi Birtkov,

I have a demo of the Currenex, but it's currently tested by another person. If you are looking for one I will go ahead and ask the support to create one more for you.

As for the link provided by you I think the question should be answered by a person from HotForex, but I will discuss it with the CEO of HotForex today. I have scheduled a call with him.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on January 19, 2011, 08:30:38 AM
hi Vinny,

the spread on the Demo is not the best when you work with Scalper. I see no demo version with Currenex spread to test this.

I read at MyfxBook what a money manager has to say and was shocked  :o

What do you think about this ?

http://www.myfxbook.com/community/trading-systems/hotforex-failed/68878,1#?pt=2&p=1&o=68878

Thanks




Quote

I was about to choose HF as my new broker but read a couple of things which concern me.

Hope someone "official" will comment on these posts I saw on another forum:

"No longer allows news trading. Don't even think of trying it unless you want to endanger your account! (They will freeze the platform, slip you, requote you, etc). Good otherwise."

"Lately there has been significant slippage, they freeze account at news reports and now they up the stop loss, take profit minimum to 15 pips at news reports.
Also there are many loss of signal events."


Hello, Birtkov and Mic!
Let me answer for 2 questions in one this post.

HotForex is an STP broker. We get our liquidity via CurrenEX from a pool of liquidity providers. During News Times, the volatility in the market greatly increases. Due to this fact significant slippage can be experienced.
For the above reason it is the business policy of HotForex to restrict the placing of Pending Orders closer than 15 pips from the market price. This is done to protect our clients from experiencing extraordinary slippage and protect HotForex from negative feedback arising from this extraordinary slippage. Please note that during normal trading conditions, there is minimal slippage on HotForex’s  platform.
The Pending Order restrictions only apply for a short time period before and after the news. While this may appear as having a negative effect on our trading conditions, overall it improves our trading conditions as the trader is protected from extraordinary slippage.
Our clients feedback matters to us so we welcome any opinions and /or suggestions.
Thanks.
About the requotes:
HotForex is an STP broker, and we cover all trades in the real market. To put it simply, when you buy, we buy, when you sell, we sell, so we trade with clients and not against them. HotForex always provides the best available rate and execution at any given time, whether it’s during the quite hours of the day, during the Asian session or during extreme volatile markets. There are instances of course when the liquidity is low or markets jump over 70 pips in a matter of a second, and this is when it becomes extremely difficult to capture the rate of the market. During such conditions (and they are rare) requotes or slippage can occur, after all we cannot offer a price that is not there (further confirming that we are an STP and not a Market Maker).

Thanks for your questions,you are welcome!
Title: Re: HotForex
Post by: Vinny on January 19, 2011, 08:45:02 AM
I was about to choose HF as my new broker but read a couple of things which concern me.

Hope someone "official" will comment on these posts I saw on another forum:

"No longer allows news trading. Don't even think of trying it unless you want to endanger your account! (They will freeze the platform, slip you, requote you, etc). Good otherwise."

"Lately there has been significant slippage, they freeze account at news reports and now they up the stop loss, take profit minimum to 15 pips at news reports.
Also there are many loss of signal events."

Hello Mic,
I know about the issue with the news trading and trust me the frozen platform works in your favor during such events.
First of all this is not on all major news events. Have you ever traded on a non-manipulated feed? Pretty much all of the ECN brokers have that problem(if it can be called a problem) I have managed an account with GFT and this is happening there as well. Probably you know who are GFT. I have had great exeprience with them. So even they just block your platform during such events, because you can't get your order filled at the level executed by you. If you are looking to enter a trade few seconds after the news release that's a bit wreckless style of trading...for me. I know professional news traders and even they don't enter a trade like that. I have seen their style of trading and pretty much everyone is waiting for the first 5 min candle close before entering any position.

I've been also getting requotes even on a Market Maker and can safely say that it's probably on of the best Market Makers out there.

As for the signal event losses I don't know what's this all about. It might be from the signal service that you get for free there, but I'm not familiar with it so I can't asnwer anything about that.

Slippage... hmm I don't know I have been playing with some serious lots on a corporate account and the fills were pretty good so the person who posted it might be talking about slippage during news events.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on January 19, 2011, 08:50:14 AM
hi Vinny,

the spread on the Demo is not the best when you work with Scalper. I see no demo version with Currenex spread to test this.

I read at MyfxBook what a money manager has to say and was shocked  :o

What do you think about this ?

http://www.myfxbook.com/community/trading-systems/hotforex-failed/68878,1#?pt=2&p=1&o=68878

Thanks




Hi Birtkov,

I have a demo of the Currenex, but it's currently tested by another person. If you are looking for one I will go ahead and ask the support to create one more for you.

As for the link provided by you I think the question should be answered by a person from HotForex, but I will discuss it with the CEO of HotForex today. I have scheduled a call with him.

Cheers,
Vinny

Birtkov I'm going to correct my post. I just noted that the post from the person was made back in November. There was an issue at the end of HotForex back then, but I wasn't even working with them by that time. Everything is fixed now. As for the spreads better spreads are on their way. I'm not looking at the spreads that much because of my trading style, but you are right that you need better spreads for scalping. If you want to see the Currenex demo let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on January 19, 2011, 09:26:00 AM
Vinny, thank you for answering our questions. I appreciate your help.

Title: Re: HotForex
Post by: Vinny on January 19, 2011, 09:34:16 AM
You are welcome Mic.

If you are looking to apply a strategy involved with entering trades seconds after major news releases such conditions might not work well for you, so I hope I have saved you some frustration in the future. If you want to know anything else feel free to ask me. I will get all the answers for you and for the other forum members.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on January 19, 2011, 09:36:16 AM
You are welcome Mic.

If you are looking to apply a strategy involved with entering trades seconds after major news releases such conditions might not work well for you, so I hope I have saved you some frustration in the future. If you want to know anything else feel free to ask me. I will get all the answers for you and for the other forum members.

Cheers,
Vinny

Vinny, could you explain why HF has Instant Execution on orders instead of Market Execution, if it is a STP broker?
Title: Re: HotForex
Post by: Vinny on January 19, 2011, 10:05:51 AM
You are welcome Mic.

If you are looking to apply a strategy involved with entering trades seconds after major news releases such conditions might not work well for you, so I hope I have saved you some frustration in the future. If you want to know anything else feel free to ask me. I will get all the answers for you and for the other forum members.

Cheers,
Vinny

Vinny, could you explain why HF has Instant Execution on orders instead of Market Execution, if it is a STP broker?

Hello Mic,

Are you familiar with the Currenex hub? You can have instant execution of orders with it. This is not an official answer from HotForex it is information that I have regarding the Currenex software side as I was studying it for a while. I have forwarded you question to HotForex so when I get their answer I will post it here as well.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on January 19, 2011, 12:59:05 PM
Hello Mic,

Soon HotForex customers will have both of the options available in their platforms so they can choose whether to go with instant or market execution. Keep in mind that some EAs might be affected, because stops and limits cannot be attached to a market order. They must be placed separately, so there might be need for some adjustments.

If you have any other questions feel free to ask me.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on January 20, 2011, 10:59:49 PM
Hello Mic,

Soon HotForex customers will have both of the options available in their platforms so they can choose whether to go with instant or market execution. Keep in mind that some EAs might be affected, because stops and limits cannot be attached to a market order. They must be placed separately, so there might be need for some adjustments.

If you have any other questions feel free to ask me.

Cheers,
Vinny

Are you sure? I've used STP brokers with market execution, and my EAs placed stops and limits.
Title: Re: HotForex
Post by: Mic on January 20, 2011, 11:00:52 PM
Anyone else want to chime in about ECN/STP brokers and instant execution?
Title: Re: HotForex
Post by: wolfeman on January 21, 2011, 12:13:22 AM
I just went to look into Hot forex and their website is down...not a good sign...
Title: Re: HotForex
Post by: Mic on January 21, 2011, 12:27:21 AM
I just went to look into Hot forex and their website is down...not a good sign...

It comes up for me.
Title: Re: HotForex
Post by: rgmann on January 21, 2011, 07:35:34 AM
I just went to look into Hot forex and their website is down...not a good sign...

The HotForex website has been completely revamped, so that may have been why it was temporarily down. It is now much easier to navigate and the pages load much faster. Good job HotForex team!

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on January 21, 2011, 08:32:17 AM
Hello Mic,

Soon HotForex customers will have both of the options available in their platforms so they can choose whether to go with instant or market execution. Keep in mind that some EAs might be affected, because stops and limits cannot be attached to a market order. They must be placed separately, so there might be need for some adjustments.

If you have any other questions feel free to ask me.

Cheers,
Vinny

Are you sure? I've used STP brokers with market execution, and my EAs placed stops and limits.

I'm not saying that they will not place it. Just some EAs may need a bit of a touch :)
Title: Re: HotForex
Post by: Vinny on January 21, 2011, 08:35:24 AM
Anyone else want to chime in about ECN/STP brokers and instant execution?

Hey even Dukascopy have instant execution for orders up to 500 million. ECN/STP Brokers can afford to have it if they have deeper liquidity. If you are looking for market orders with HotForex I think I can hook you up with it.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on January 21, 2011, 08:37:55 AM
I just went to look into Hot forex and their website is down...not a good sign...

Website up and running. The problem was probably with your ISP. If it was something on their end probably the IT person there was doing an update or something, but I'm sure there was no downtime. Will check with them today and will let you know :)

P.S. Let me know if you are using Comcast.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on January 21, 2011, 08:39:14 AM
I just went to look into Hot forex and their website is down...not a good sign...

The HotForex website has been completely revamped, so that may have been why it was temporarily down. It is now much easier to navigate and the pages load much faster. Good job HotForex team!

Cheers,
Roger

The new design is easier to navigate and to find everything you need :) I like it too.

Cheers,
Vinny
Title: Re: HotForex
Post by: wolfeman on January 21, 2011, 10:00:25 AM
Well I just tried again.  Keep getting "403 access forbidden"  That is from the banner link in your ad, vinney.  Also tried clearing my browser history and going directly to home page the with google.  I don't get it.  I do have a very reliable ISP  (AT&T) I don't even run a VPS, haven't had the need.  Weird
Title: Re: HotForex
Post by: Vinny on January 21, 2011, 10:04:23 AM
Weird,

I might have to recode the banner. What about the direct access? You have skype or something I can add you, so we can check it.

*Update.
Modified the banner code. It was working on my end before doing it too. It also works now.
Title: Re: HotForex 403 Forbidden
Post by: 2good2btrue on January 22, 2011, 01:27:16 AM
Well I just tried again.  Keep getting "403 access forbidden"  That is from the banner link in your ad, vinney.  Also tried clearing my browser history and going directly to home page the with google.  I don't get it.  I do have a very reliable ISP  (AT&T) I don't even run a VPS, haven't had the need.  Weird

Hello, just want to let you know that I got that "403 Forbidden" error as well but did not go through Vinny's banner link.  I got through the HotForex page directly from my main computer ok and opened an account last month.  But whenever trying to access HotForex from my laptop I got this 403 forbidden error.  I Google'd a lot of explanations like the following one.  It seems too complicated to fix and far beyond me so I am not proceeding with HotForex as it's frustrating.  ???

HTTP Error 403 Forbidden
Introduction

The Web server (running the Web site) thinks that the HTTP data stream sent by the client (e.g. your Web browser or our CheckUpDown robot) was correct, but access to the resource identified by the URL is forbidden for some reason. Frank Vipond. September 2010.

This indicates a fundamental access problem, which may be difficult to resolve because the HTTP protocol allows the Web server to give this response without providing any reason at all. So the 403 error is equivalent to a blanket 'NO' by the Web server - with no further discussion allowed.

By far the most common reason for this error is that directory browsing is forbidden for the Web site. Most Web sites want you to navigate using the URLs in the Web pages for that site. They do not often allow you to browse the file directory structure of the site. For example try the following URL (then hit the 'Back' button in your browser to return to this page):

http://www.checkupdown.com/accounts/grpb/B1394343/

This URL should fail with a 403 error saying "Forbidden: You don't have permission to access /accounts/grpb/B1394343/ on this server". This is because our CheckUpDown Web site deliberately does not want you to browse directories - you have to navigate from one specific Web page to another using the hyperlinks in those Web pages. This is true for most Web sites on the Internet - their Web server has "Allow directory browsing" set OFF.

To read more http://www.checkupdown.com/status/E403.html
Title: Re: HotForex
Post by: Vinny on January 22, 2011, 08:32:19 AM
Hello 2good2btrue,

Thanks for posting about your problem. I know there were some problems with Comcast, but it seems that there is something more here. I will make sure the information goes to the IT person at HotForex.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on January 22, 2011, 07:03:26 PM
what happened to the lower spreads we were going to see?  has that been pushed back?
Title: Re: HotForex
Post by: rgmann on January 22, 2011, 07:31:18 PM
what happened to the lower spreads we were going to see?  has that been pushed back?

"The check is in the mail"  :D

Seriously, though, I was told that the HotForex CEO is on a business trip this weekend hammering out the final deal for the new liquidity. So we should be seeing lower spreads soon. I think it's just taking a little longer than originally expected.

Cheers,
Roger
Title: Re: HotForex
Post by: robl45 on January 22, 2011, 07:38:56 PM
anxious to see what it looks like, i have certain EA's that will only trade if the spread is X amount and right now the spreads are too high, but hopefully with the lower spreads,  I can finally do this.

what happened to the lower spreads we were going to see?  has that been pushed back?

"The check is in the mail"  :D

Seriously, though, I was told that the HotForex CEO is on a business trip this weekend hammering out the final deal for the new liquidity. So we should be seeing lower spreads soon. I think it's just taking a little longer than originally expected.

Cheers,
Roger
Title: Re: HotForex
Post by: robl45 on January 22, 2011, 07:39:59 PM
when does trading start on Sunday in EST time?  and is it the same for ECN and regular accounts
Title: Re: HotForex
Post by: Vinny on January 22, 2011, 08:04:01 PM
Hello Rob,

Better spreads are coming soon. I'm sorry that it's taking a bit longer, but the whole thing is not that easy and it takes some massive amount of investments to be done. As for the EST market open I think rgmann can give you the best answer here as I'm using GMT time zone in my trading. For the week ahead I might not be able reply to some specific questions :) Some of you know why.

Rob can you PM me with the EAs and spreads you need to achieve so I can discuss the situation with more details. It will be helpful to current and future clients as I'm having conversations of what can be improved, why should be improved and so on :)

My opinion: I have never seen more flexible company in my forex experience.

Cheers,
Vinny
Title: Re: HotForex
Post by: SouthernPitBull on January 23, 2011, 01:29:41 AM
when does trading start on Sunday in EST time?  and is it the same for ECN and regular accounts


trading begins around 5 pm EST for regular accounts, not sure about Ecn
Title: Re: HotForex
Post by: robl45 on January 23, 2011, 02:08:10 AM
is it 5pm EST exactly?  asking because I gap trade and 5pm is best time.  I believe the ECN opens later, i'll have to check that. 
Title: Re: HotForex
Post by: SouthernPitBull on January 23, 2011, 02:15:36 AM
is it 5pm EST exactly?  asking because I gap trade and 5pm is best time.  I believe the ECN opens later, i'll have to check that. 

I'm a gap trader as well, and have an account with them. Works pretty well so far. I believe they open between 4:45 - 5:00.
Title: Re: HotForex
Post by: robl45 on January 23, 2011, 10:26:54 PM
checked tonight, opened at 5:15 est, unfortunately, thats a bit late, most gaps were finished by then, you would have missed the Eurusd gap which was closed by the time hotforex opened.

is it 5pm EST exactly?  asking because I gap trade and 5pm is best time.  I believe the ECN opens later, i'll have to check that. 

I'm a gap trader as well, and have an account with them. Works pretty well so far. I believe they open between 4:45 - 5:00.
Title: Re: HotForex
Post by: cfitz on January 28, 2011, 11:16:06 PM
Does anyone know the GMT time for HotForex, I need it for my EA to run on the correct time.

Thanks.
Title: Re: HotForex
Post by: Broki on January 29, 2011, 12:07:14 AM
GMT +1 is the Time
Title: Re: HotForex
Post by: Vinny on January 29, 2011, 10:29:14 AM
Birtkov is right. The MT4 server is set to GMT +1.
I will post here some positve news about HF that some of you are waiting for pretty soon.

Cheers,
Vinny
Title: Re: HotForex
Post by: cfitz on January 29, 2011, 12:43:44 PM
Birtkov is right. The MT4 server is set to GMT +1.
I will post here some positve news about HF that some of you are waiting for pretty soon.

Cheers,
Vinny

Thanks Birtkov and Vinny,

could not find it on their site, not smart to wait until the weekend to ask but that is when I install EAs on my VPS....
Title: Re: HotForex
Post by: Vinny on January 29, 2011, 12:47:33 PM
Birtkov is right. The MT4 server is set to GMT +1.
I will post here some positve news about HF that some of you are waiting for pretty soon.

Cheers,
Vinny

Thanks Birtkov and Vinny,

could not find it on their site, not smart to wait until the weekend to ask but that is when I install EAs on my VPS....

Do you have EA trading activated for your account?
Title: Re: HotForex
Post by: cfitz on January 30, 2011, 05:16:38 PM
Birtkov is right. The MT4 server is set to GMT +1.
I will post here some positve news about HF that some of you are waiting for pretty soon.

Cheers,
Vinny

Thanks Birtkov and Vinny,

could not find it on their site, not smart to wait until the weekend to ask but that is when I install EAs on my VPS....

Do you have EA trading activated for your account?

Yes Sir,
I remembered to ask for that before the weekend, thanks for asking.
Title: Re: HotForex
Post by: Broki on January 30, 2011, 05:49:06 PM
why we have to ask for EA trading on our account ?

Title: Re: HotForex
Post by: Vinny on January 30, 2011, 10:40:41 PM
why we have to ask for EA trading on our account ?



Hello Birtkov,

I believe HF support can give you the best answer. It's only for newly opened accounts.
Title: Re: HotForex
Post by: Broki on January 30, 2011, 11:14:19 PM
I take a look to my HotForex Account to search for eventual better Spreads this week..
OK Spreads are the same and to high  ;D

more important is that i see now "market order execution" on my order window

I take a look to the "HotForex" page and found this NEWS

HF Markets Ltd (Hotforex.com) is proud to announce today that it took measures to improve the ability of all the clients to execute trades especially in particularly in fast moving market situations This is done by the use of Hotforex's proprietary trading technology and the addition of new servers.

Various metrics relating to the above will be monitored in order to ensure the client's execution is improved by a satisfactory level. The technology has been thoroughly tested in demo environments and we have seen improvements in our rejection rates.

Taking into account the new measures, HF Markets Ltd has changed how orders are en queued within the MetaTrader 4 platform, therefore switching from instant order execution to market order execution. Using market order execution, the execution of trades will be improved by minimizing the rejection rates and latency. This should improve our customer's trading experience.

The above changes will take place on 28/01/2011 at 10:00 GMT

Best Regards,
The HotForex Team


OK, next is better Spreads (clear to high on most pairs) and we have a nice broker

hope this is a good news for all HotFx'ler here and we see not to much slippage now

 :)
Title: Re: HotForex
Post by: Vinny on January 30, 2011, 11:56:31 PM
Better spreads are on their way. Some other news coming ahead too.

Cheers to all HF clients :)
Title: Re: HotForex
Post by: robl45 on January 31, 2011, 07:35:30 PM
Better spreads are on their way. Some other news coming ahead too.

Cheers to all HF clients :)

Christmas on its way too :)
Title: Re: HotForex
Post by: Vinny on January 31, 2011, 07:57:07 PM
Better spreads are on their way. Some other news coming ahead too.

Cheers to all HF clients :)

Christmas on its way too :)

Hehe. True that. I wish I could give you some more info for the goodies coming ahead, but I will have to keep it private for now.
Title: Re: HotForex
Post by: Mic on January 31, 2011, 09:04:28 PM
why we have to ask for EA trading on our account ?



Hello Birtkov,

I believe HF support can give you the best answer. It's only for newly opened accounts.

Vinny,

I've had accounts with several brokers and never had to ask for EA trading to be enabled on my account. Why does HF do this?
Title: Re: HotForex
Post by: Vinny on January 31, 2011, 09:07:49 PM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on February 01, 2011, 09:38:06 AM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny

Cheat? How, if I might ask?
Title: Re: HotForex
Post by: Vinny on February 01, 2011, 01:37:53 PM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny

Cheat? How, if I might ask?

Hello Mic,

I'm afraid I can't provide details about how such type of practices work.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on February 03, 2011, 06:28:49 AM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny

Cheat? How, if I might ask?

Hello Mic,

I'm afraid I can't provide details about how such type of practices work.

Cheers,
Vinny

I've heard of lots of different ways brokers cheat traders, but I've never heard of how a trader can cheat a broker.
Title: Re: HotForex
Post by: forexjim on February 03, 2011, 07:24:31 AM
Hi Mic,

Without going into details and specifics of part of the EA issue, one of the "methods" used by EA's that no broker will tolerate, is called Arbitrage.  It involves EA's taking advantage of the difference in price feeds. How it works .. don't know.

Another major issue was EA's that put on 100's of simultaneous trades, opening and closing them at a rate that simply over runs the servers ability to actually put on the trade, pass them to the liquidity provider and did this "sticking the broker" with a bad situation.

Any broker when threaten with their system becoming compromised, will take steps to prevent further issues of that sort. 

The fact that no one had "heard of no EA's before" ... simply means a new way to try and take advantage started catching on, and the brokers started taking actiont to prevent it.  Now we've heard of it.

Some of those issues are handled with Market Execution over Instant Execution, because nothing "happens" until the market provider accepts the hand off of the trade from trader to broker to liquidity provider.  That leaves the broker in a much better position to not have to "protect" themselves and becomes self correcting.

That's the best solution there is to it.

Jim
Title: Re: HotForex
Post by: Mic on February 05, 2011, 12:34:05 AM
Hi Mic,

Without going into details and specifics of part of the EA issue, one of the "methods" used by EA's that no broker will tolerate, is called Arbitrage.  It involves EA's taking advantage of the difference in price feeds. How it works .. don't know.

Another major issue was EA's that put on 100's of simultaneous trades, opening and closing them at a rate that simply over runs the servers ability to actually put on the trade, pass them to the liquidity provider and did this "sticking the broker" with a bad situation.

Any broker when threaten with their system becoming compromised, will take steps to prevent further issues of that sort. 

The fact that no one had "heard of no EA's before" ... simply means a new way to try and take advantage started catching on, and the brokers started taking actiont to prevent it.  Now we've heard of it.

Some of those issues are handled with Market Execution over Instant Execution, because nothing "happens" until the market provider accepts the hand off of the trade from trader to broker to liquidity provider.  That leaves the broker in a much better position to not have to "protect" themselves and becomes self correcting.

That's the best solution there is to it.

Jim

Thanks for the explanation, Jim.
Title: Re: HotForex
Post by: donnaforex on February 05, 2011, 05:53:23 PM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny

Cheat? How, if I might ask?

Hello Mic,

I'm afraid I can't provide details about how such type of practices work.

Cheers,
Vinny

I've heard of lots of different ways brokers cheat traders, but I've never heard of how a trader can cheat a broker.


I know of a few people who have made a decent amount by methods brokers often call "cheating". Often it involves taking advantage of inefficiencies/errors in the price feed... and you need software to do this (they are not normally big enough to actually see plainly, although it does happen with particularly bad brokers who have very slow feeds!). Personally,  I'm not entirely sure whether it is cheating, but it's probably not very morally correct to effectively 'kick someone when they are down,' even if that person happens to be a company.

Brokers wouldn't like anyone knowing this of course which may be why they told vinny not to disclose the reason (if this is indeed what it is)... if you know exactly where the weak point is it becomes even easier to exploit. What i've written here is not exact though and just general stuff you can find info on anywhere online.
Title: Re: HotForex
Post by: someguy on February 07, 2011, 09:11:23 AM
Hello Mic,

There was an issue with some people trying to cheat the system. I think the measure is going to be taken down soon.

Cheers,
Vinny

Cheat? How, if I might ask?

Hello Mic,

I'm afraid I can't provide details about how such type of practices work.

Cheers,
Vinny

I've heard of lots of different ways brokers cheat traders, but I've never heard of how a trader can cheat a broker.


I know of a few people who have made a decent amount by methods brokers often call "cheating". Often it involves taking advantage of inefficiencies/errors in the price feed... and you need software to do this (they are not normally big enough to actually see plainly, although it does happen with particularly bad brokers who have very slow feeds!). Personally,  I'm not entirely sure whether it is cheating, but it's probably not very morally correct to effectively 'kick someone when they are down,' even if that person happens to be a company.

Brokers wouldn't like anyone knowing this of course which may be why they told vinny not to disclose the reason (if this is indeed what it is)... if you know exactly where the weak point is it becomes even easier to exploit. What i've written here is not exact though and just general stuff you can find info on anywhere online.

I find it very annoying when brokers consider themselves being cheated when all some creative traders are doing is issuing orders on the price feed handed to them by the broker. Anything that can be done within the platform should be okay (IE everything else, like hacking or DoS attacking a server etc is not). If they feel that they're being "cheated", then change the price feed so we all can have a fair platform.

Reminds me of this story: http://xelsson.se/?p=921

Title: Re: HotForex
Post by: donnaforex on February 07, 2011, 01:13:58 PM
I agree  - if you have a flaw in the way your price feed operates then for the most part it is fair game, if slighly grating against morals for some.
To be fair to Hotforex we have no idea if this was a price feed exploit or a real serious case of cheating such as hacking (maybe add a few zero's to the end of my account balance in MT4, hehe).
Title: Re: HotForex
Post by: someguy on February 07, 2011, 03:05:20 PM
I agree  - if you have a flaw in the way your price feed operates then for the most part it is fair game, if slighly grating against morals for some.
To be fair to Hotforex we have no idea if this was a price feed exploit or a real serious case of cheating such as hacking (maybe add a few zero's to the end of my account balance in MT4, hehe).

No, I was just speaking in general. I have not had any experience of HotForex other than now and then reading this thread. I am thinking of opening a small currenex account thou since the deposit level is "just" $500. Something rare among ECN operators.
Title: Re: HotForex
Post by: donnaforex on February 07, 2011, 06:27:07 PM
I remember the time when someone would have laughed in your face if you said you were trading forex with anything less than $50k. But that's a whole other topic...  ;D
Title: Re: HotForex
Post by: forexjim on February 07, 2011, 06:50:34 PM
Exactly correct, Donna.

I blame the brokers for this "less is better" mentality, creating entry deposit levels that go as low
as $1 even.  What's the point of that again???

Now, brokers like HotForex don't have a choice but to offer low entry level accounts but anything
less than $1000 is really nothing more than a paid video game if you think about it.

However, it does offer anyone and everyone a shot at working with the largest and most liquid
financial market on the planet.  My concern is simply that if someone starts with $25 or $200 or
something under $1000 or more, they will "gamble" with their trading because "Hey ... it's only ..."
and not really get into learning the three skills that make Forex trading worth doing.

1.  Getting positive pips.

2.  Keeping those pips.

3.  Doing it again .. and again .. and again.

Jim

Title: Re: HotForex
Post by: someguy on February 08, 2011, 07:13:40 AM
Exactly correct, Donna.

I blame the brokers for this "less is better" mentality, creating entry deposit levels that go as low
as $1 even.  What's the point of that again???

Now, brokers like HotForex don't have a choice but to offer low entry level accounts but anything
less than $1000 is really nothing more than a paid video game if you think about it.

However, it does offer anyone and everyone a shot at working with the largest and most liquid
financial market on the planet.  My concern is simply that if someone starts with $25 or $200 or
something under $1000 or more, they will "gamble" with their trading because "Hey ... it's only ..."
and not really get into learning the three skills that make Forex trading worth doing.

1.  Getting positive pips.

2.  Keeping those pips.

3.  Doing it again .. and again .. and again.

Jim

I don't think it is a problem really. To start with a dollar isn't worth as much for everyone (IE $500 or $1000 can be plenty). Also, just as you point out, the real focus is not on the account balance, but rather the pips taken and drawdown generated by the strategy. I see the low deposit reqs as a way of actually getting to test a broker before committing to it, which must be good.
Title: Re: HotForex
Post by: robl45 on February 08, 2011, 02:41:37 PM
IMHO, and no disrespect to the IB's on this thread, until the spreads come down to reasonable levels or the ECN feed has reasonable commissions, this isn't worth talking about. 

basically seems like a play to get americans and makes lots of money off of them.  collective is destroying these spreads in all timeframes.  spread right now is at least 1/2 pip higher than collective at a minimum.
Title: Re: HotForex
Post by: forexjim on February 08, 2011, 05:31:05 PM
I have to say ... in my own humble opinion, if a 1/2 pip difference in spread is
a "deal breaker" in light of the fact there are several brokers out there still
offering a 3 (yes three) pip fixed spread and traders are jumping all over it,
and that is the criteria for selecting a broker (the 1/2 pip difference) --- have
at it.

All things being totally equal, support responsiveness, trade execution, how
the spreads fluctuate during low liquidity, website back office portals, etc.
then yes, a 1/2 pip difference in spread maybe .... could become a factor.

But they aren't all equal and I don't know anyone that can trade fast enough
to capitolize on a 1/2 pip difference.

HotForex is working on spreads, but unless you find a fixed pip spread
broker that meets all the other criteria and is less than 2 pips. you have
your choice here.

Jim
Title: Re: HotForex
Post by: rgmann on February 08, 2011, 05:46:10 PM
I have to agree with Jim here. I've been trading with the EA Shark 6.0 (which is essentially a scalping robot) on HotForex for a while now, and the spreads have rarely been an issue. The EUR/USD spread does sometimes widen to between 2.5 - 3.5 during the Asian session, but it hasn't negatively affected the performance of my trades. Since I started trading with this EA in November, I've only had one legitimate loss (which almost everyone had, regardless of broker) and dozens of profitable trades. Plus, HotForex has always been straight with me so far. So if they say they will be getting lower spreads soon, I have no reason to doubt them at this point.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on February 08, 2011, 06:34:00 PM
On my real accounts spread on EUR/USD is around 1.5 during London and NY. I'm not monitoring the Currenex account as I don't need to use such type of account for my trading, but I think Rob is talking about it compared to some other brokers. As all of you know the liquidity is lower during the Asian session, so it's a bit tricky to get the lower spreads, but it will be done.

I will see if I can survive a bit longer today so I monitor the Asian session for a while to see the spreads at that time. Talking about Micro, Standard and Volume account types. I will look for the Currenex feed on the website so it will be easier for me to monitor it too.

As for the commission charged on the Currenex... If they charge lower you get lower amount back so it's the same :)

Cheers,

Vinny

P.S. I like the new emoticons  8)
Title: Re: HotForex - Account Start Up Limits
Post by: forexjim on February 08, 2011, 06:45:25 PM
Donna ...

Just a quick note to say "Thank you." for an insight that totally escaped me
on the amounts it takes to open an account with brokers these days.

For TRADING to make MONEY ... $1,000 is really a minimum in my mind from
the perspective that in my own experience with accounts as well as guys
I've traded with.  Less than that and they tend to either get discouraged
that they "aren't makin' any real money" or they start over-trading on the
lots to "muscle it up" and end up wiping their account.

But, as you pointed out, it doesn't take $1000 to open a live account ...
emphasis on the LIVE part, so you're working on live feeds, spreads,
execution, to test a broker out.

For that ... $200 or so would do the trick.  Less would work, but then
you're low enough that even with micro lots you have a pretty short
leash on how far a trade can wander before hitting the account with
bigger loses than you like, etc. depending on your trade style.

So ... "good on ya" for the insight.

Jim
Title: Re: HotForex
Post by: robl45 on February 09, 2011, 03:32:11 AM
1/2 pip can be the difference between a win or a loss.  many EA's are set that they won't open trades if the spread is too high.  for example, eurclimber could not be used on this broker as it would never trade due to max spread being exceeded.  I'm not saying the spreads on the normal account should be the same as collective, thats never going to happen.  execution speed likely won't match either as collectives servers are rediculously fast,  but gomarkets adds commission into their feed and their spreads as seen on mt4spreads.com are some of the lowest around.  spreads on hotforex at this point during the most liquid times are worse than the spreads I get during the asian session.  Not trying to put down hotforex, i really want and need a broker thats decent that takes credit/debit cards, but I need to make money too :)

I have to say ... in my own humble opinion, if a 1/2 pip difference in spread is
a "deal breaker" in light of the fact there are several brokers out there still
offering a 3 (yes three) pip fixed spread and traders are jumping all over it,
and that is the criteria for selecting a broker (the 1/2 pip difference) --- have
at it.

All things being totally equal, support responsiveness, trade execution, how
the spreads fluctuate during low liquidity, website back office portals, etc.
then yes, a 1/2 pip difference in spread maybe .... could become a factor.

But they aren't all equal and I don't know anyone that can trade fast enough
to capitolize on a 1/2 pip difference.

HotForex is working on spreads, but unless you find a fixed pip spread
broker that meets all the other criteria and is less than 2 pips. you have
your choice here.

Jim
Title: Re: HotForex - spreads and making money
Post by: forexjim on February 09, 2011, 04:00:16 AM
I get that a 1/2 pip difference can make the difference between "win or lose"
in a trade.  No doubt about it.

And, not to knock EA trading ... there's a ton of 'em out there and some are
good and do work (for a while anyway), here's some thoughts.

First and fore most, if you want to make money trading forex, it's a very
good idea to ALSO be trading your own money, and know how to trade
your own money profitably. 

If you can't ... learn.  The reasoning is simple.  You have stated one of
the reasons in your response.  If the EA doesn't "like" something going
on with the market, the spread, the execution, the (fill in the blank) it
may not trade, or it may lose money on the trades.

Also, I haven't seen an EA yet, that can "think" ... that can be afforded
by any one of us that would buy EA programs.  Banks spend 100's of
thousands on algos and even they have humans required to trade when
the volume is up and the trades matter.

I have heard of a few EA's with "fuzzy" built in, that can detect minor
slippage or "being close" rather than exactly on the mark, but isn't
that what YOU as the trader are for?

Yes, you can program them to trade and turn your "self" off and go
do something else and let it run.  But can't you do that with entry
limit orders, stop orders, trailing stops, etc.?

If all someone's trading outcomes depend on a 1/2 pip difference
in the spread, when the spread varies anyway --- what hope does
your trading future have of being successful?

I'm not picking on "you" robl45, by the way.

I've seen a number of posts about EA's and spreads and this and
that, all centered around EA's that won't work with one condition
or another ... and this post just inspired me to post some ideas.

1.  If you aren't also trading YOURSELF --- learn how or get back
into it if you do know how but now you're trying to be on "autopilot"
with EA's.

2.  If your EA won't take trades with HotForex's spreads ... fire it
or learn how to change it so it can.

3.  Realize, if a 1/2 pip difference in spread overall means you
can't make money trading Forex, the entire system is broken
that is being used.  Why?  Because you'll go broke trying to
trade within a 1/2 pip target!  You need PIPS to make money,
not 1/2 pips per trade.

4.  Again ... it is your money, your future.  Depending on some
$99 or $500 or even $2000 EA to make you rich and financially
independent  --- would you turn the rest of your non-trading
future over to something "automated" that you can't control
and feel like "Now you've got it made" ?

Rant is over .... again, just thougts.  No "picking on anyone"
specifically.  The real thing is personal control and a little
perspective on something that while important (pip spread)
it's easy to get sucked into a "I can't do this...." over things
that aren't even relevant when viewed in a bigger picture.

Trade Safe ... and trade your own money for a while.

Jim
Title: Re: HotForex
Post by: someguy on February 09, 2011, 07:37:52 AM
IMHO, and no disrespect to the IB's on this thread, until the spreads come down to reasonable levels or the ECN feed has reasonable commissions, this isn't worth talking about. 

basically seems like a play to get americans and makes lots of money off of them.  collective is destroying these spreads in all timeframes.  spread right now is at least 1/2 pip higher than collective at a minimum.

It is the spreads on standard accounts you are talking about? I'm interested in the Currenex account specifically and from watching the spreads displayed on the website they're all right, about par with my JadeFX account and lower than my Collective account. Commission is high at $10/lot, but I get $4 back, so it's a more reasonable $6/lot effective.
Title: Re: HotForex
Post by: robl45 on February 09, 2011, 02:12:01 PM
how are you getting 4 dollars back?

IMHO, and no disrespect to the IB's on this thread, until the spreads come down to reasonable levels or the ECN feed has reasonable commissions, this isn't worth talking about. 

basically seems like a play to get americans and makes lots of money off of them.  collective is destroying these spreads in all timeframes.  spread right now is at least 1/2 pip higher than collective at a minimum.

It is the spreads on standard accounts you are talking about? I'm interested in the Currenex account specifically and from watching the spreads displayed on the website they're all right, about par with my JadeFX account and lower than my Collective account. Commission is high at $10/lot, but I get $4 back, so it's a more reasonable $6/lot effective.
Title: Re: HotForex
Post by: Vinny on February 10, 2011, 07:51:20 AM
how are you getting 4 dollars back?

IMHO, and no disrespect to the IB's on this thread, until the spreads come down to reasonable levels or the ECN feed has reasonable commissions, this isn't worth talking about. 

basically seems like a play to get americans and makes lots of money off of them.  collective is destroying these spreads in all timeframes.  spread right now is at least 1/2 pip higher than collective at a minimum.

It is the spreads on standard accounts you are talking about? I'm interested in the Currenex account specifically and from watching the spreads displayed on the website they're all right, about par with my JadeFX account and lower than my Collective account. Commission is high at $10/lot, but I get $4 back, so it's a more reasonable $6/lot effective.

He probably asked about it.  8) 8) 8)

I have two more demo accounts of the Currenex if somebody wants to see the way it works.
Title: Re: HotForex
Post by: someguy on February 10, 2011, 11:30:36 AM
Via Cashbackforex.com (still okay to say this without any referals I think?)

how are you getting 4 dollars back?

IMHO, and no disrespect to the IB's on this thread, until the spreads come down to reasonable levels or the ECN feed has reasonable commissions, this isn't worth talking about. 

basically seems like a play to get americans and makes lots of money off of them.  collective is destroying these spreads in all timeframes.  spread right now is at least 1/2 pip higher than collective at a minimum.

It is the spreads on standard accounts you are talking about? I'm interested in the Currenex account specifically and from watching the spreads displayed on the website they're all right, about par with my JadeFX account and lower than my Collective account. Commission is high at $10/lot, but I get $4 back, so it's a more reasonable $6/lot effective.
Title: Re: HotForex - cashback
Post by: forexjim on February 10, 2011, 11:45:48 AM
There are a small handful of brokers, including cashbackforex, that offer rebates back
on your own trades if you register with them as your IB.

But be aware with cashbackforex, if you live in the USA, they can no longer offer
that to traders.  They tried to figure out a way to get around it with USA traders
but they can't risk running afoul with NFA and CFTC.

Just wanted to be sure any readers that followed this, understood the limitation.

Jim
Title: Re: HotForex - trade glitch and the result
Post by: forexjim on February 10, 2011, 11:54:39 AM
I also wanted to let everyone know, once again, HotForex showed their true colors
during my trading session (mid London).

Any broker can have an issue with price feed or platform execution.

In my case, for whatever reason, I couldn't close the trade, or move my stop to break
even or do anything for that matter.  And I didn't want the trade to reverse and go
negative.

Since I couldn't "fix it" --- I got live support online and with the account number, my
name and trade ticket number to identify "me" --- they reset my station, which enabled
me to close the trade, then called me by phone to make sure I did not incur a trading
loss (I didn't) and offered to make that right if I did.

Should ANY broker do that?  Yes.  Do they?  Just getting some of them to even talk
to you without almost having to upload your ID all over again, can be an issue.

Yes, there are other brokers that may do as well in a situation.  But ... I don't trade
with them.  I trade HERE because OF situations in the past.

So ... my hat is off to HotForex and their entire team.

Thank you ....!

Jim

PS:  Start a trend.  Tell people about the GOOD stuff too!
Title: Re: HotForex - cashback
Post by: robl45 on February 10, 2011, 01:43:43 PM
I haven't confirmed this, but are there any ib's that offer rebates on hotforex in the usa?

There are a small handful of brokers, including cashbackforex, that offer rebates back
on your own trades if you register with them as your IB.

But be aware with cashbackforex, if you live in the USA, they can no longer offer
that to traders.  They tried to figure out a way to get around it with USA traders
but they can't risk running afoul with NFA and CFTC.

Just wanted to be sure any readers that followed this, understood the limitation.

Jim
Title: Re: HotForex - trade glitch and the result
Post by: rgmann on February 10, 2011, 04:53:25 PM
I also wanted to let everyone know, once again, HotForex showed their true colors
during my trading session (mid London).

I also want to commend HotForex and my IB, Vinny, who fixed a potentially HUGE problem for me last night/early this morning during the London session. I was at work and was unable to access my Mt4 and had none of my account info with me (I know, dumb mistake!). Well, one of my EAs placed a long GBP/USD trade that went south on me, but the -35 pip SL that I had set failed to close the order (I believe it was for the same reason that Jim shared). I could see this happening by watching Myfxbook stats from my work computer, but I couldn't do anything to close the order...and it kept going lower, and lower, and lower by the minute. Needless to say, I was starting to panic a bit!

Anyway, I emailed Vinny and told him about the problem, and luckily he was available. He told me he would call the HotForex CEO personally and have him close the trade for me immediately if that's what I wanted. So I gave him the go ahead, and the order was closed within a few minutes. But here's where it gets even better... The CEO called me at my work number to personally let me know that everything had been taken care of, and that my trade was closed at the SL level that I had set. He apologized for what had happened and assured me that if anything like this happens in the future, he will personally make sure that he takes care of it and I won't lose any additional money! Now, how's that for service?! I am totally impressed!

Thank you Vinny, and thank you HotForex CEO for your very prompt and personal help!

Cheers,
Roger

P.S. If anyone is interested in a great IB for HotForex, just PM me and I will give you his info.
Title: Re: HotForex
Post by: robl45 on February 10, 2011, 06:52:03 PM
that is excellent service, but that shouldn't be happening.  I have never had a problem like that at my broker, not once in the past 14 months i've been with them.  thats something that shouldn't be happening period.
Title: Re: HotForex - shouldn't be happening
Post by: forexjim on February 10, 2011, 08:39:24 PM
It's true ... glitches in price feeds, trade platform hang ups, etc. should not happen.

For anyone that has traded longer than 6 months and has never had an issue with
either feed, execution, platform, hang ups of some sort, I can only say, "you just
weren't there when it happened." 

I've traded with FX Solutions,  FXCM, FXOpen and HotForex with live accounts in
my 5 years of trading.  2 of these are very large brokers.  All of them have had an
issue here and there, with some of them taking the entire platform down for over
2 hours at a time. 

All of them "made good" on any tech created losses, but not all of them were
easy to get that job done, or gracious about doing it.

To be able to claim 14 months of active live trading and zero issues though,
is to have either a miraculous trading history or just lucky.  But that broker
did have issues in that amount of time, bank on it.

Trade Safe ...

Jim
Title: Re: HotForex
Post by: Mic on February 10, 2011, 08:43:49 PM
that is excellent service, but that shouldn't be happening.  I have never had a problem like that at my broker, not once in the past 14 months i've been with them.  thats something that shouldn't be happening period.

That's exactly what I was thinking.

I do commend HF for their service, though.
Title: Re: HotForex - shouldn't be happening
Post by: robl45 on February 10, 2011, 09:13:49 PM
There has been problems with the feed going down, but that affected everyone using Citi's feed, but as far as orders and such, never nada, not once has their been a problem with that.

It's true ... glitches in price feeds, trade platform hang ups, etc. should not happen.

For anyone that has traded longer than 6 months and has never had an issue with
either feed, execution, platform, hang ups of some sort, I can only say, "you just
weren't there when it happened." 

I've traded with FX Solutions,  FXCM, FXOpen and HotForex with live accounts in
my 5 years of trading.  2 of these are very large brokers.  All of them have had an
issue here and there, with some of them taking the entire platform down for over
2 hours at a time. 

All of them "made good" on any tech created losses, but not all of them were
easy to get that job done, or gracious about doing it.

To be able to claim 14 months of active live trading and zero issues though,
is to have either a miraculous trading history or just lucky.  But that broker
did have issues in that amount of time, bank on it.

Trade Safe ...

Jim
Title: Re: HotForex - glitches
Post by: forexjim on February 10, 2011, 10:00:12 PM
And that's exactly what happened last night.  Price Feed error that affected everyone.

There's no such thing as "never a problem ever" --- but there is definitely differences
in how those issues are handled.

Jim
Title: Re: HotForex
Post by: Trader@Home on February 11, 2011, 02:38:45 AM
well i am trying to open an ecn account with HF any thoughts ...appreciate if any one could share his /her experience with this broker. :D
Title: Re: HotForex
Post by: robl45 on February 11, 2011, 01:39:14 PM
well i am trying to open an ecn account with HF any thoughts ...appreciate if any one could share his /her experience with this broker. :D

let me know if you find any rebates for the ecn account.  i'm about ready to try it too.
Title: Re: HotForex - ECN / Currenex
Post by: forexjim on February 12, 2011, 02:41:10 AM
HotForex is an STP broker and all the accounts are funded with the Currenex feed.

ECN is essentially the same thing, if what you're after is no "counter trading" from
your broker like a Market Maker broker does, being the counter party to your trades.

The difference is, with HotForex's Currenex account, you get the pure spread from
the liquidity provider and you pay a $5 per turn per $100k commission.  It works
out to about the same as if you take their Standard  Account and have the floating
spread that runs from 1.5 to 1.7-ish pips during London and 2.2-ish in thinner markets,
but that includes both the liquidity provider as well as HotForex's commission.

Rebates aren't tough to find if that's what your after, from either HotForex's IB's to
other brokers as well that have ECN accounts or STP trading.

The key though (yes, the "Broken Record" is coming through now) --- looking for
the smallest possible spread, doesn't mean you'll make money.  Getting rebates
on your trades, doesn't mean you'll make money trading.

You also need to have the support to learn to trade independently in any market
and make money.  No trader ever went broke over 1/2 pip here and there as the
spread varied during their trading session.

But a lot of them go broke not knowing how to trade or knowing how to manage
their lots, risk, taking profit, etc.

Get your good deal from your broker, but don't overlook the need to know how
to trade ... even if you just want to turn on an EA and forget it.

Have a super weekend!

Jim
Title: Re: HotForex
Post by: Mic on February 12, 2011, 08:16:53 AM
Still looking for those lower spreads we were told about. The spread on the aud/cad, which is the main currency pair I was trading, stays at five on HF. It was about two pips lower than that on the other brokers I was using.
Title: Re: HotForex - spreads
Post by: forexjim on February 14, 2011, 02:37:31 AM
For the record, for those following my posts on "pip spreads" --- a 2 pip difference
as Mic is talking about IS enough to be something to want to see come in line.

Vinny has been keeping his finger on the pulse of what's going on there and can
hopefully give us an update soon with that.

There are a couple other things coming soon too, in the way of products to trade
but until they release it officially, I won't mention specifics.  I only bring it up now
to say, they are clearly working their little forex broker fingers to the nubbins to
bring us the best there is to work with.

Have a great trading week....

Jim
Title: Re: HotForex
Post by: Vinny on February 14, 2011, 09:55:18 AM
Hello Mic,

PM me with the currency pairs in question, so I can forward the info to the proper person at HotForex. As for the other pairs... Majors actually started to have great spreads during London and NY. EUR/USD is around 1.5/1.6 during both sessions and I really don't see how much lower would you like to see it.

More things coming pretty soon as Jim said. Will let you all know about it when it's available to the public.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on February 14, 2011, 02:05:38 PM
ideally gomarket spreads would be nice.  1.5 to 1.6 during high liquidity on eurusd is still high.  go markets is at 1.2 to 1.4 right now.

Hello Mic,

PM me with the currency pairs in question, so I can forward the info to the proper person at HotForex. As for the other pairs... Majors actually started to have great spreads during London and NY. EUR/USD is around 1.5/1.6 during both sessions and I really don't see how much lower would you like to see it.

More things coming pretty soon as Jim said. Will let you all know about it when it's available to the public.

Cheers,
Vinny
Title: Re: HotForex
Post by: mjfunk on February 17, 2011, 12:29:13 AM
So I don't know how, but apparently the account number I was given is different from the account number currently running on my HotForex Mt4... I didn't think that was possible since you have passwords for these numbers, but I found out today when I tried to log in and check my trades from a different computer.. does that mean that the passwords they give you don't really matter?

Note: This is just a demo account.
Title: Re: HotForex
Post by: Vinny on February 17, 2011, 08:34:54 AM
Could you please explain the issue a bit more. I just tried to login to some demo accounts by just typing any password and it doesn't work :)
Title: Re: HotForex
Post by: Stan HotForex on February 17, 2011, 08:43:33 AM
HotForex NEWS!!!

I am pleased to report that HotForex starts new campaign.

"Up to 30% Bonus on every deposit"

Only one month (17 of february 2011 - 17 of March 2011) we give 30% Bonus on every deposit.

Don't lose your chance and open your account right now!!!

All text and full Bonus policy you can find here

http://hotforex.com/en/about-us/company-news.html (http://hotforex.com/en/about-us/company-news.html)
Title: Re: HotForex
Post by: someguy on February 17, 2011, 09:00:25 AM
HotForex NEWS!!!

I am pleased to report that HotForex starts new campaign.

"Up to 30% Bonus on every deposit"

Only one month (17 of february 2011 - 17 of March 2011) we give 30% Bonus on every deposit.

Don't lose your chance and open your account right now!!!

All text and full Bonus policy you can find here

http://hotforex.com/en/about-us/company-news.html (http://hotforex.com/en/about-us/company-news.html)

This "bonus" cannot be withdrawn under no circumstances? IE we can't earn it by trading say 100 lots or something? Weird. So basically it is just extra money that can be used for trading, but never withdrawn. Wouldn't it just be better to increase the leverage by 30%? Should be the exact same thing as I read it?
Title: Re: HotForex
Post by: Broki on February 17, 2011, 12:36:59 PM
I don't like this Bonus!

When your Systems use MM to calculate the Lot for trading is this not the best when you have virtual $2600 in your Account and only $2000 are real from you.

free alcoholic drinks before you start to play in our Casino  ;D     
Title: Re: HotForex
Post by: Vinny on February 17, 2011, 03:53:04 PM
I don't like this Bonus!

When your Systems use MM to calculate the Lot for trading is this not the best when you have virtual $2600 in your Account and only $2000 are real from you.

free alcoholic drinks before you start to play in our Casino  ;D     

If you're planning to fund an account and don't want it - PM me so I ask HF to deposit it in one of my accounts   ;D ;D ;D
Title: Re: HotForex
Post by: mjfunk on February 17, 2011, 04:41:08 PM
Yes, it is very strange that you can't withdraw your "bonus" money, but I can see how it may help you in the long run as well.  Either way,

Vinny, the issue that I was having was that I was e-mailed account information for the demo account I had created, but when I loaded the Mt4, it already had a different account on it.  I didn't realize it until yesterday, but the numbers are the same except for 1 digit and the passwords were different, so I guess they just created two accounts for me and only sent me the information for the first one.  Either way, I figured out that I can just type the information in from the Mt4 and I can see my stuff working.
Title: Re: HotForex
Post by: Vinny on February 17, 2011, 06:49:45 PM
I hope nobody thinks that HotForex is the same thing as the Red Cross. The Bonus deposit is 30% on EVERY deposit. You think you can go with 1 mil play 4-5 months safely turn 400-500 lots and get out with 300K or use those 300K as risk money without risking your 1 mil? No chance!!!

The deposit bonus can help you earn more if you know what you're doing, because basically you can play with 30% higher risk, so your potential rewards will be 30% more. On the long term it can help you build your account quite well.

Show me one STP broker that will give me 30% bonus on any deposit and will allow me withdraw it after trading certain amount of lots and I will go with 1 mil within 1 week from now(the investor stands right next to me at the same moment I'm writing this message!) Waiting for your offers money is on the table  8) 8) 8)

P.S. He offers 10% from those 30% bonus at the time he withdraws the money that's 30K!

@someguy - It's not the exact thing, because basically HotForex are risking their money, by depositing the bonus deposit in your account.

Cheers,
Vinny
Title: Re: HotForex
Post by: someguy on February 18, 2011, 11:57:51 AM
I hope nobody thinks that HotForex is the same thing as the Red Cross. The Bonus deposit is 30% on EVERY deposit. You think you can go with 1 mil play 4-5 months safely turn 400-500 lots and get out with 300K or use those 300K as risk money without risking your 1 mil? No chance!!!

The deposit bonus can help you earn more if you know what you're doing, because basically you can play with 30% higher risk, so your potential rewards will be 30% more. On the long term it can help you build your account quite well.

Show me one STP broker that will give me 30% bonus on any deposit and will allow me withdraw it after trading certain amount of lots and I will go with 1 mil within 1 week from now(the investor stands right next to me at the same moment I'm writing this message!) Waiting for your offers money is on the table  8) 8) 8)

P.S. He offers 10% from those 30% bonus at the time he withdraws the money that's 30K!

@someguy - It's not the exact thing, because basically HotForex are risking their money, by depositing the bonus deposit in your account.

Cheers,
Vinny

I can see now that it has some merit, but I think it is important not to think of the bonus as part of the account balance used for lot size calculations based on a risk percentage per trade. This would lead us towards risking too much. Basically it is some extra margin in the account, but as it doesn't grow (or contract) with the real balance it is not as simple as saying that it is 30% extra leverage.

On the other note, there are brokers offering "earnable" bonus, one example is Alpari UK. The requirements are high thou and it is much more profitable to focus on winning trades instead of clearing bonus (just like in all classic poker bonus whoring scenarios, the bonus is and should be considered just a bonus. There is a difference with casino bonuses of course).
Title: Re: HotForex
Post by: robl45 on February 18, 2011, 01:51:06 PM
the bottom line is this is not a bonus and should not be called such.  it is extra leverage added to the account and nothing more.  its pretty shady calling it a bonus.  further, hotforex saying they are using their cash is kinda shady too, if you can't withdraw the money and you are losing your money if you lose, then they are blatantly lying.  its simply an accounting entry that is increasing your leverage.
Title: Re: HotForex
Post by: Vinny on February 18, 2011, 04:41:28 PM
I hope nobody thinks that HotForex is the same thing as the Red Cross. The Bonus deposit is 30% on EVERY deposit. You think you can go with 1 mil play 4-5 months safely turn 400-500 lots and get out with 300K or use those 300K as risk money without risking your 1 mil? No chance!!!

The deposit bonus can help you earn more if you know what you're doing, because basically you can play with 30% higher risk, so your potential rewards will be 30% more. On the long term it can help you build your account quite well.

Show me one STP broker that will give me 30% bonus on any deposit and will allow me withdraw it after trading certain amount of lots and I will go with 1 mil within 1 week from now(the investor stands right next to me at the same moment I'm writing this message!) Waiting for your offers money is on the table  8) 8) 8)

P.S. He offers 10% from those 30% bonus at the time he withdraws the money that's 30K!

@someguy - It's not the exact thing, because basically HotForex are risking their money, by depositing the bonus deposit in your account.

Cheers,
Vinny

I can see now that it has some merit, but I think it is important not to think of the bonus as part of the account balance used for lot size calculations based on a risk percentage per trade. This would lead us towards risking too much. Basically it is some extra margin in the account, but as it doesn't grow (or contract) with the real balance it is not as simple as saying that it is 30% extra leverage.

On the other note, there are brokers offering "earnable" bonus, one example is Alpari UK. The requirements are high thou and it is much more profitable to focus on winning trades instead of clearing bonus (just like in all classic poker bonus whoring scenarios, the bonus is and should be considered just a bonus. There is a difference with casino bonuses of course).

@someguy Thanks for the hint going ot check with Owen from Alpari UK what's the bonus all about, conditions etc. If we decide to jump in I will let you know ;)
P.S. I have no clue about poker bonuses and how does it work. Went in a casino once in the USA and that was it :)

@robl45 What if you lose all of the account money? I have few examples with HF accounts on my list. Aren't they loosing money too?

I'm not planning to waste more time on this thing, but if anyone is planning to use the brokerage and doesn't want that extra added may just request to support to deduct it from the account.
Title: Re: HotForex
Post by: rgmann on February 18, 2011, 04:48:24 PM
the bottom line is this is not a bonus and should not be called such.  it is extra leverage added to the account and nothing more.  its pretty shady calling it a bonus.  further, hotforex saying they are using their cash is kinda shady too, if you can't withdraw the money and you are losing your money if you lose, then they are blatantly lying.  its simply an accounting entry that is increasing your leverage.

The only thing that is "shady" or "blatantly lying" is the nonsense you just spouted off above. HotForex quite plainly sets forth the Bonus Terms and Conditions on their website:

https://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf (https://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf)

Everything is upfront and clearly described in detail. If you don't like the deal that HotForex offers, then don't take it. But stop libeling the company with blatantly untrue statements.
Title: Re: HotForex
Post by: robl45 on February 18, 2011, 06:08:57 PM
ah, nevermind, i'm not going to argue over this, its shady at best the way they are doing it.  its added leverage and thats it. 

the bottom line is this is not a bonus and should not be called such.  it is extra leverage added to the account and nothing more.  its pretty shady calling it a bonus.  further, hotforex saying they are using their cash is kinda shady too, if you can't withdraw the money and you are losing your money if you lose, then they are blatantly lying.  its simply an accounting entry that is increasing your leverage.

The only thing that is "shady" or "blatantly lying" is the nonsense you just spouted off above. HotForex quite plainly sets forth the Bonus Terms and Conditions on their website:

https://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf (https://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf)

Everything is upfront and clearly described in detail. If you don't like the deal that HotForex offers, then don't take it. But stop libeling the company with blatantly untrue statements.
Title: Re: HotForex - Shady - Gimmicks - What are you lookin' for?
Post by: forexjim on February 18, 2011, 06:45:05 PM
Hey All,

I've been following this train of thought for a bit on the bonus or not a bonus ... good
or not good ... come on traders.

If what you need ("you" meaning generic readers not anyone specific) is a good old
fashioned "give away" to pick a broker, RUN don't walk, from trading.  You'll lose
your butt trading because the mindset of a gimmick or bargain or other "incentive
seeker" is death to successful trading.

Yet, we see brokers offering IPhones, bonuses you can keep, bonuses that add to
your trading horse power, software, trading incentives, deposit incentives, imaginary
incentives, smoke, mirrors and the list goes on.

HotForex has been as upfront as possible about what their "bonus" is, complete
with the terms and conditions disclaimer.  The arguement is really over ...
"You say Toe mA toe .. I say Toe MAH Toe" and ... how much all this dialog over
what it is called and what their intention is ... has improved your TRADING!

The brokers have a job.  Give you (traders) the best SERVICE and TRADE TERMS
and EXECUTION as possible.  Incentives are NOT their job.

The competition for traders and their money and their TRADING caused them to
start the whole incentive thing in the first place.

And look what type of personality it has brought out in the people who are
already bargain hunter, coupon clipping, concerned about their "freebies" types!

We all have that in us (until we learn to control it) to "want what's coming to us"
and "if you offer it I want it!" and .... to professional, serious, profit seeking
traders, it is all a huge "nothing" at best and a bit of a distraction at worst.

ASK YOURSELF ... how is this going to improve my TRADING?

Ummmm, that's why you're here, correct?

If that's the goal, then calling it whatever you wish, the HotForex bonus device
actually offers a way to improve trading by increasing available leverage.

Very clever on their part, if you ask me.

Other than that ... "Get over it." seems appropriate.

Relax this weekend .... and be a better TRADER next week.

Jim
Title: Re: HotForex
Post by: robl45 on February 18, 2011, 08:07:44 PM
just wanted to say I agree with you Jim about the gimmicks, personally I think brokers shouldn't be doing gimmicks at all, certainly not why I would choose a broker.
Title: Re: HotForex
Post by: mjfunk on February 18, 2011, 08:15:22 PM
I personally chose Hot Forex because of the ability to watch my trades online.  I know that it's not up to the second, but it at least gives me a general idea for while I'm not able to be at home to watch what's going on.  I figured that the bonus was just that, "a bonus".  There wasn't that much need for an extra 20% or 30% to be put on my account except to increase my risk margin a little bit, which is fine by me.  If my original deposit runs down, then I'll still have the extra to try to build back up.  Either way, I find their customer service rather decent.  There's a slight difficulty in communication because I'm from the USA and they're set in the UK (I believe), and I'm sure their customer service members don't fully speak English (at least USA's version of it), but other than that, I can tell that they're trying to be very helpful and have responded to me rather promptly, which is why I will probably go ahead and use them as my primary broker.
Title: Re: HotForex
Post by: Mic on February 18, 2011, 10:30:29 PM
If the bonus is just extra leverage, why don't they just offer 400:1 or 500:1 and forget the "bonus." No one would be confused then.
Title: Re: HotForex
Post by: robl45 on February 18, 2011, 11:11:42 PM
That was my point. 

If the bonus is just extra leverage, why don't they just offer 400:1 or 500:1 and forget the "bonus." No one would be confused then.
Title: Re: HotForex
Post by: mjfunk on February 19, 2011, 02:06:48 AM
They already do give you leverage 500:1 if you use a micro account...
Title: Re: HotForex - leveraqe confusion
Post by: forexjim on February 19, 2011, 02:25:04 AM
Here is sort of a "bottom line" on the bonus / leverage, etc.

When it is free ... given on every deposit ... and they are CLEAR on the terms
and nothing else is asked of the trader and it's there to be used and even
there to be REFUSED if you like ... what again is the "confusion" or issue?

I do "get it" that we as traders are like genetically programmed to question
things, and want to know all there is and on and on ... BUT.

Again ... how much of a distraction to your trading and your very delicate
and easily disrupted trader "mind set" and your emotional balance and
energy and ... you see?

Really.  How IMPORTANT is it honestly, to anyone's actual trading plan
to rant, post, question, compare, all that has gone on over this, to your
(again, speaking to the generic "you") TRADES?

This is how by the way, all those marketing dudes with the $499 and
$1997 and $6999 trading plans, programs, courses, trading rooms
GET YOU TO BUY THEIR STUFF.

Manipulate you into working up into a lather, create an "issue" to
get you worked up .... and out comes the Visa and money.

To me, it's ALMOST entertaining.  But now, it has become enough of
an issue to prompt some of us to have to finally say, "Whoa there
cowboy!  Let's get a reality check on this!"

So, reel in the emotions and get a new perspective.

And have a super weekend!

Jim
Title: Re: HotForex
Post by: Mic on February 24, 2011, 08:09:19 AM
I've decided that if/when I go live again, I will use Hot Forex as my broker, if I can get the trading conditions I need, and Vinny has said here that he could get that for me.

I wish the regulating authority was better, and I wish I could get 400:1 leverage, but I know I can't get everything exactly as I want it, and being in the US, my options are severely limited.

I considered a few more brokers, namely FinFX, RWG, Primebankforex, and IC Markets, but Finfx leverage is not high enough and can't get micro lots there; RWG, can't find out much about it; leverage only 100:1 at PBF and ICM.

So, looks like HF will be my broker, if I ever get any more money for trading.  :)
Title: Re: HotForex
Post by: Stan HotForex on February 24, 2011, 08:49:12 AM
Latest HotForex News!!!
Just let you know.

Hotforex changed the size of the deposit for a micro account.
Now the minimum deposit is only 5$.
Try our services right now.
We also changed the minimum size of the withdraw, it is also 5$.
Check the options of your method here

http://www.hotforex.com/en/deposit-withdraw/withdraw-options.html (http://"http://www.hotforex.com/en/deposit-withdraw/withdraw-options.html")
Title: Re: HotForex
Post by: robl45 on February 24, 2011, 02:00:55 PM
i comparing spreads on hotforex versus finfx normal account last night, spreads are pretty much identical.  but finfx offers .15 rebates and hotforex rebates are much higher.  So it would stand to reason if the rebates were reduced, spreads could come down a bit.  I did watch for quite a while last night and spreads on eurusd were above 2 most of the time.  that needs to come down.
Title: Re: HotForex
Post by: Stan HotForex on February 24, 2011, 02:29:38 PM
i comparing spreads on hotforex versus finfx normal account last night, spreads are pretty much identical.  but finfx offers .15 rebates and hotforex rebates are much higher.  So it would stand to reason if the rebates were reduced, spreads could come down a bit.  I did watch for quite a while last night and spreads on eurusd were above 2 most of the time.  that needs to come down.

Hello, Robl45!
We are working on improving our spreads even more.
Title: Re: HotForex
Post by: Broki on March 01, 2011, 03:07:51 AM
any update for this broker ? :)
Title: Re: HotForex
Post by: Robot PiP Denarii on March 02, 2011, 04:30:58 PM
Looks like the 2,000 credit card funding restriction is increased to 5,000 at a time. Incremental, nevertheless progress.
Title: Re: HotForex
Post by: Vinny on March 05, 2011, 01:55:11 PM
New goodies should be available from Monday. I will check with the CEO, cause we both were too busy this week and haven't had a chance to speak about these things.

Will keep you informed.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on March 05, 2011, 05:26:58 PM
as in lower spreads, lollypops for new customers or what?  :)

New goodies should be available from Monday. I will check with the CEO, cause we both were too busy this week and haven't had a chance to speak about these things.

Will keep you informed.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on March 05, 2011, 05:37:04 PM
Hello guys,

As you all know there is an issue with another brokerage company that's going to shake up the Forex business. Some of you know I have close relations with some forex companies and one of them is HotForex. I have received a message from a forum member asking me if traders can witness the same situation that happen at this other brokerage company at HotForex...

I spoke with the CEO of HotForex today explaining the situation with this other brokerage and what happen there and so on... Everything is fine!

I was asked to contact HotForex and request a company member to come over and post and you will have it done on Monday.

One thing I can tell you is to don't worry about CFTC taking measures against HotForex. Liquidity providers have nothing to do with USA and Mauritius regulatory bodies will not bother with the USA Regulators.

Cheers,
Vinny

P.S. Rob I will cover the lollypops if you open an account. Just let me know what kind of taste and color would you like to receive and give me a shipping address. Might also add Ice Cream as bonus  ;D ;D ;D
Title: Re: HotForex
Post by: beardown4545 on March 06, 2011, 03:48:38 AM
If Hot Forex is a Currenex broker then why isn't a take profit allowed within 3 pips? It should be allowed at .01 pips if one wanted to trade that way.

Thanks  , Josh
Title: Re: HotForex - other broker / cftc
Post by: forexjim on March 06, 2011, 04:50:06 PM
Hey Vinny,

Are you referring to a broker I've heard about, that was fined (and apparently agreed
to pay the fine) for having US Clients?

Situation being, they are based in Panama and although no longer have an office
in the US, they had posted on their site info a US address they hadn't removed yet.

This allowed CFTC to "enforce" a fine.

Thus of course, raising red flags in traders minds that this could bring down the
company or create a sitaution where all US traders are "at risk" of being kicked
out of that brokerage or get into trouble themselves as traders.

If this isn't the one and you're talking of a separate issue ... please fill in a few
more details (you can leave out the names to protect the "innocent" as they say)
but your post was "vague" (intentionally I know) but at the same time, raised
concerns on a level that I think everyone needs to know enough details to at
least understand what issue is being raised.

Thanks Vinny ....

Jim
Title: Re: HotForex
Post by: robl45 on March 06, 2011, 05:36:08 PM
I think many people are waiting for the lower spreads that keep being mentioned month after month.  I have to figure out my taxes and then I'll be ready to open another account.  I really like hotforex, funding is very easy and that is a top concern not having to pay wire fees.  what about opening times,  any chance of opening at 5pm on Sundays like most brokers?

Hello guys,

As you all know there is an issue with another brokerage company that's going to shake up the Forex business. Some of you know I have close relations with some forex companies and one of them is HotForex. I have received a message from a forum member asking me if traders can witness the same situation that happen at this other brokerage company at HotForex...

I spoke with the CEO of HotForex today explaining the situation with this other brokerage and what happen there and so on... Everything is fine!

I was asked to contact HotForex and request a company member to come over and post and you will have it done on Monday.

One thing I can tell you is to don't worry about CFTC taking measures against HotForex. Liquidity providers have nothing to do with USA and Mauritius regulatory bodies will not bother with the USA Regulators.

Cheers,
Vinny

P.S. Rob I will cover the lollypops if you open an account. Just let me know what kind of taste and color would you like to receive and give me a shipping address. Might also add Ice Cream as bonus  ;D ;D ;D
Title: Re: HotForex - other broker / cftc
Post by: Vinny on March 06, 2011, 07:07:40 PM
Hey Vinny,

Are you referring to a broker I've heard about, that was fined (and apparently agreed
to pay the fine) for having US Clients?

Situation being, they are based in Panama and although no longer have an office
in the US, they had posted on their site info a US address they hadn't removed yet.

This allowed CFTC to "enforce" a fine.

Thus of course, raising red flags in traders minds that this could bring down the
company or create a sitaution where all US traders are "at risk" of being kicked
out of that brokerage or get into trouble themselves as traders.

If this isn't the one and you're talking of a separate issue ... please fill in a few
more details (you can leave out the names to protect the "innocent" as they say)
but your post was "vague" (intentionally I know) but at the same time, raised
concerns on a level that I think everyone needs to know enough details to at
least understand what issue is being raised.

Thanks Vinny ....

Jim

Hi Jim,

There is already a topic regarding this brokerage company, but I'm still not 100% sure that CFTC has something do to with it, or something else happened there.
Here's the topic - http://www.donnaforex.com/forum/index.php?topic=761.0
According to the brokerage owners at the broker X they have been attacked by CFTC, because they were using US based liquidity provider (which we don't have as an issue at HotForex), also this same company is owned by an american citizen(which is another problem), but his whole explanation makes me thing something else had happen there... I don't want to blame anyone, because we are still not 100% sure if the owner is guilty or not. Check the topic and see the disaster....

P.S. For your information - the brokerage does not serve US clients since last year, so that makes the whole thing looking even worst.


Rob,

I can assure you 100% that the owners of HotForex are working on that and I'm really sorry it's taking a bit longer, but a lot of new things are going to be available and it's taking time for everything to be done.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on March 06, 2011, 07:39:09 PM
Where is Hot Forex physically located? Isn't the posted address just a mail drop?

Also, is HF a one man operation? How well is it capitalized?

I'm asking these questions because I've narrowed my choices to HF and one other broker. I want to be as certain as possible that I'm dealing with a broker that will be around.
Title: Re: HotForex
Post by: Vinny on March 06, 2011, 07:53:30 PM
Hello Mic,

HF has it's main office in Mauritius and it's not a drop box. It's a real office and real people work there. They also have 2-3 more offices around the globe. Around 60-80 employees currently. It is not 1 man operation :D Company has 3 head owners, all of them very well educated and with very long experience in the financial markets. I'm in constant communication with them and I'm going to spend one week in one of their offices during the summer, so feel free join me :) You will meet me too :)

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on March 06, 2011, 08:06:16 PM
Hello Mic,

HF has it's main office in Mauritius and it's not a drop box. It's a real office and real people work there. They also have 2-3 more offices around the globe. Around 60-80 employees currently. It is not 1 man operation :D Company has 3 head owners, all of them very well educated and with very long experience in the financial markets. I'm in constant communication with them and I'm going to spend one week in one of their offices during the summer, so feel free join me :) You will meet me too :)

Cheers,
Vinny

Thanks Vinny for those answers.  Wish I could join you there.    :)
Title: Re: HotForex
Post by: Vinny on March 06, 2011, 08:36:28 PM
It's going to be fun :) we can do some trading side by side and hit the clubs in the night :>>>
Title: Re: HotForex
Post by: Vinny on March 06, 2011, 08:39:49 PM
Quite a lot of people did. I'm doing it every month, because I have to pay money to some of my traders and some clients of mine who are running managed accounts with me have took some portions out too when they needed it... withdrawal is pretty quick, but you can check also with clients so you see 100% proof, cause my current status there is a bit different :)

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on March 08, 2011, 08:39:52 PM
I was asked to contact HotForex and request a company member to come over and post and you will have it done on Monday.

Hi Vinny,

What happened to the Monday update? And the new goodies? Have you heard anything new? Thanks.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on March 08, 2011, 08:51:45 PM
I was asked to contact HotForex and request a company member to come over and post and you will have it done on Monday.

Hi Vinny,

What happened to the Monday update? And the new goodies? Have you heard anything new? Thanks.

Cheers,
Roger

Hi Roger,

There was a national holiday where the main office is and I was able to speak only with support, but you know that I'm usually using another source of information there. I have emailed the guy supposed to come here to get an official company statement from the CEO or another higher company source of information and to visit the forum.

Cheers,
Venelin
Title: Re: HotForex
Post by: rgmann on March 08, 2011, 09:06:03 PM
Hi Roger,

There was a national holiday where the main office is and I was able to speak only with support, but you know that I'm usually using another source of information there. I have emailed the guy supposed to come here to get an official company statement from the CEO or another higher company source of information and to visit the forum.

Cheers,
Venelin

Ok, thanks for the update. Have a great day!  ;D

Cheers,
Roger
Title: Re: HotForex
Post by: Istherehope on March 09, 2011, 07:11:09 PM
Well I have a complain about the funding options with Hotforex.
I opened a micro account in Euros, but funding trough Moneybookers is only available in USD. When I exchange my Euros for USD with Moneybookers I am charged more then 2% wich is expensive as you agree.
Please have an option to fund trough Moneybookers in Euros which is fast, convenient and cheap for everyone!

Thanks
Title: Re: HotForex
Post by: Vinny on March 09, 2011, 07:55:04 PM
Well I have a complain about the funding options with Hotforex.
I opened a micro account in Euros, but funding trough Moneybookers is only available in USD. When I exchange my Euros for USD with Moneybookers I am charged more then 2% wich is expensive as you agree.
Please have an option to fund trough Moneybookers in Euros which is fast, convenient and cheap for everyone!

Thanks

Looks like a good idea. I guess you should address it to support@hotforex.com so they have a look at it and inform you if it's possible to be done. I still stick with the good old dollar and I haven't used MoneyBookers yet, so I can't speak in details about it.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on March 09, 2011, 10:22:08 PM
Well I have a complain about the funding options with Hotforex.
I opened a micro account in Euros, but funding trough Moneybookers is only available in USD. When I exchange my Euros for USD with Moneybookers I am charged more then 2% wich is expensive as you agree.
Please have an option to fund trough Moneybookers in Euros which is fast, convenient and cheap for everyone!

Thanks


Thanks for feedback!
We will try to solve it!
Title: Re: HotForex
Post by: Broki on March 10, 2011, 09:18:49 PM
we written about lollipops few pages back on this thread..

I get this lollipops when i look to the Spreads the last days   :D

is clear to high at the moment and on the Currenex feed we have exact 1 pip lower spread for 10$ commission.

most new broker with commission from 7-10 $ have clear better Spread.

I think that is one of the first points here that HF has to fix and not bonus here and there and lollipops.

Title: Re: HotForex
Post by: robl45 on March 11, 2011, 01:46:05 PM
couldn't have said it better myself and no disrespect meant to anyone on here, but we don't need another post about how spreads don't matter.

we written about lollipops few pages back on this thread..

I get this lollipops when i look to the Spreads the last days   :D

is clear to high at the moment and on the Currenex feed we have exact 1 pip lower spread for 10$ commission.

most new broker with commission from 7-10 $ have clear better Spread.

I think that is one of the first points here that HF has to fix and not bonus here and there and lollipops.
Title: Re: HotForex
Post by: Vinny on March 11, 2011, 02:09:54 PM
I think if you address it to support@hotforex.com you might bring the attention on lowering the spreads. Just my two cents :)

P.S. You are correct Rob, spreads do matter for some type of trading strategies.
Title: Re: HotForex
Post by: Stan HotForex on March 11, 2011, 02:14:56 PM
we written about lollipops few pages back on this thread..

I get this lollipops when i look to the Spreads the last days   :D

is clear to high at the moment and on the Currenex feed we have exact 1 pip lower spread for 10$ commission.

most new broker with commission from 7-10 $ have clear better Spread.

I think that is one of the first points here that HF has to fix and not bonus here and there and lollipops.


Thanks for your feedback!
We are working on it!
Title: Re: HotForex
Post by: Josef on March 14, 2011, 12:17:09 PM
Hello. I have some question. I contacted Hot Forex support about week ago and didn't get all information.

I'm interested in ECN account with lower spread, best would be with commission per round turn.
Title: Re: HotForex
Post by: Stan HotForex on March 14, 2011, 12:49:12 PM
Hello. I have some question. I contacted Hot Forex support about week ago and didn't get all information.

I'm interested in ECN account with lower spread, best would be with commission per round turn.

Hello Josef!
Sorry for our support.
I want to recommend you the Currenex Account.
Please find all info on our site, if you have any questions - please ask!
Title: Re: HotForex
Post by: beardown4545 on March 14, 2011, 07:56:02 PM
My question was never answered last week . If Hot Forex is Currenex why is a take profit not  allowed within 3 pips of the spread?

Thanks, Josh
Title: Re: HotForex
Post by: Mic on March 14, 2011, 09:23:55 PM
Will HF continue to accept US clients?
Title: Re: HotForex
Post by: Vinny on March 15, 2011, 08:22:11 AM
My question was never answered last week . If Hot Forex is Currenex why is a take profit not  allowed within 3 pips of the spread?

Thanks, Josh

Hello Josh,

What is your account type?

Vinny
Title: Re: HotForex
Post by: Vinny on March 15, 2011, 08:23:09 AM
Will HF continue to accept US clients?

I think so. Will check again today and will let you know if there is any change.

Vinny
Title: Re: HotForex
Post by: Stan HotForex on March 15, 2011, 11:09:21 AM
My question was never answered last week . If Hot Forex is Currenex why is a take profit not  allowed within 3 pips of the spread?

Thanks, Josh

Hello Josh!
This is the limitation set by our liquidity providers.
Thanks for your question!
Title: Re: HotForex
Post by: Stan HotForex on March 15, 2011, 11:10:40 AM
Will HF continue to accept US clients?

Hello Mic!
There are no changes in our work , if it will change i will let you know!
Thanks
Title: Re: HotForex
Post by: Mic on March 17, 2011, 01:49:56 PM
In HF's Account Opening Agreement, in 4. Authorization to Trade, there is this: "Hot Forex will act as the counter-party to the Customer in all such transactions."

That doesn't sound like an STP to me.
Title: Re: HotForex
Post by: Stan HotForex on March 17, 2011, 01:59:46 PM
In HF's Account Opening Agreement, in 4. Authorization to Trade, there is this: "Hot Forex will act as the counter-party to the Customer in all such transactions."

That doesn't sound like an STP to me.

Hello Mic!
We STP all trades through to our liquidity providers. BUT, the client does not know our liquidity providers or enter into a contract with them. The client has an agreement with us. Therefore, we are the counterparty to the client.
Title: Re: HotForex
Post by: Mic on March 17, 2011, 02:36:06 PM
In HF's Account Opening Agreement, in 4. Authorization to Trade, there is this: "Hot Forex will act as the counter-party to the Customer in all such transactions."

That doesn't sound like an STP to me.

Hello Mic!
We STP all trades through to our liquidity providers. BUT, the client does not know our liquidity providers or enter into a contract with them. The client has an agreement with us. Therefore, we are the counterparty to the client.

Okay, thank you for your reply.

Who are HF's liquidity providers?
Title: Re: HotForex
Post by: Stan HotForex on March 17, 2011, 02:46:13 PM
In HF's Account Opening Agreement, in 4. Authorization to Trade, there is this: "Hot Forex will act as the counter-party to the Customer in all such transactions."

That doesn't sound like an STP to me.

Hello Mic!
We STP all trades through to our liquidity providers. BUT, the client does not know our liquidity providers or enter into a contract with them. The client has an agreement with us. Therefore, we are the counterparty to the client.

Okay, thank you for your reply.

Who are HF's liquidity providers?

Hello, again!

Sorry, but We cannot disclose our Liquidity Providers for obvious business reasons. We get our liquidity from Currenex. You can visit currenex.com for more details.

Thanks for your question.
Title: Re: HotForex
Post by: Stan HotForex on March 17, 2011, 03:20:18 PM
Hot News from HotForex

According to the numerous requests from our clients, We extend the campaign
"30% Bonus on every Deposit" for one month until the 17th of April 2011.

Congratulation!
Welcome!
Title: Re: HotForex
Post by: Mic on March 22, 2011, 04:54:43 AM
For weeks we've been told that spreads will be lowered. Is that ever going to happen?
Title: Re: HotForex
Post by: Stan HotForex on March 22, 2011, 09:54:09 AM
For weeks we've been told that spreads will be lowered. Is that ever going to happen?

Hi, yes they will. We are currently working with our liquidity providers on this. Please be patient as improving liquidity is a complicated project.

Thanks
Title: Re: HotForex
Post by: Josef on March 24, 2011, 10:07:30 AM
Hello, Is it possible to deposit and withdraw money via paypal?
Title: Re: HotForex
Post by: Stan HotForex on March 24, 2011, 03:06:00 PM
Hi Josef,

We will start accepting payments via Paypal in two months.

Thanks

Stan
Title: Re: HotForex
Post by: Mic on March 24, 2011, 08:12:21 PM
I thought Paypal was already accepted, or maybe I'm thinking of another broker.
Title: Re: HotForex
Post by: Josef on March 25, 2011, 12:02:19 PM
Hi Josef,

We will start accepting payments via Paypal in two months.

Thanks

Stan

Cool thanks for good news.
Title: Re: HotForex
Post by: busybody on April 06, 2011, 02:35:54 PM
I'm getting a lot of connection dropouts with my HotForex MT4 platform - about 6 or 7 disconnects per day! My internet connection is solid, as is my connection to other MT4 platforms (they NEVER dropout). When it's connected, my ping time to the HF server, http://mt4live.hotforex.com ( 78.140.160.37:443 ), is around 30ms.
Title: Re: HotForex
Post by: Stan HotForex on April 06, 2011, 02:48:18 PM
Dear Busyboy,

We will investigate this and let you know. Please send us an email to support@hotforex.com with your login number and we will reply to you asap. I would rather not get your login details on a public forum.

Best Regards,

Stan
Title: Re: HotForex
Post by: Josef on April 07, 2011, 07:40:50 AM
Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef
Title: Re: HotForex
Post by: Stan HotForex on April 07, 2011, 11:50:38 AM
Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

Dear Josef,

Here at HotForex we have no limitations for withdrawals. Please find below the link for the withdrawal and deposit pages :

http://hotforex.com/en/deposit-withdraw/withdraw-options.html

http://hotforex.com/en/deposit-withdraw/deposit-options.html

Regards,

Stan.
Title: Re: HotForex
Post by: Josef on April 07, 2011, 03:13:39 PM
Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

Dear Josef,

Here at HotForex we have no limitations for withdrawals. Please find below the link for the withdrawal and deposit pages :

http://hotforex.com/en/deposit-withdraw/withdraw-options.html

http://hotforex.com/en/deposit-withdraw/deposit-options.html

Regards,

Stan.

Thanks.

Question: I'm going to open small account for beginning - 100-200$. (260 with your bonus)

Is i make it 500 in a month. How much I'll be able to withdraw?
Title: Re: HotForex
Post by: Stan HotForex on April 07, 2011, 04:29:18 PM
Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

Dear Josef,

Here at HotForex we have no limitations for withdrawals. Please find below the link for the withdrawal and deposit pages :

http://hotforex.com/en/deposit-withdraw/withdraw-options.html

http://hotforex.com/en/deposit-withdraw/deposit-options.html

Regards,

Stan.

Thanks.

Question: I'm going to open small account for beginning - 100-200$. (260 with your bonus)

Is i make it 500 in a month. How much I'll be able to withdraw?

Dear Josef,

The Bonus is Un-Withdrawable but you can use it for a higher leverage, trade it and it will also help your stop out level, so if you are going to start with $200, if the balance goes below $200 you can trade the bonus to recover your account.

Regards,

Stan.
Title: Re: HotForex
Post by: Josef on April 08, 2011, 07:34:28 AM
Actually, I was asking for this link in my first post: https://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf
Title: Re: HotForex
Post by: Vinny on April 08, 2011, 03:36:24 PM
Hello Josеf,

Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

As far as I can see in the post above you were asking about deposit and withdraw terms and conditions.

Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

Dear Josef,

Here at HotForex we have no limitations for withdrawals. Please find below the link for the withdrawal and deposit pages :

http://hotforex.com/en/deposit-withdraw/withdraw-options.html

http://hotforex.com/en/deposit-withdraw/deposit-options.html

Regards,

Stan.

Thanks.

Question: I'm going to open small account for beginning - 100-200$. (260 with your bonus)

Is i make it 500 in a month. How much I'll be able to withdraw?

If you deposit $200 with the 30% deposit bonus the balance of your account will be $260 ($60 deposit bonus on $200 deposit). So if your balance goes to $500 at some point you will be able to withdraw $500 - $60 (the deposit bonus) = $440

I hope that helps.

If you have any other questions I will try to assist also.

Cheers,
Vinny
Title: Re: HotForex
Post by: Josef on April 08, 2011, 10:30:48 PM
Hello Josеf,

Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

As far as I can see in the post above you were asking about deposit and withdraw terms and conditions.

Hello, Stan.

I have question about withdraw. Is there any limitations? Can you link me to withdraw and deposit terms and conditions.

Josef

Dear Josef,

Here at HotForex we have no limitations for withdrawals. Please find below the link for the withdrawal and deposit pages :

http://hotforex.com/en/deposit-withdraw/withdraw-options.html

http://hotforex.com/en/deposit-withdraw/deposit-options.html

Regards,

Stan.

Thanks.

Question: I'm going to open small account for beginning - 100-200$. (260 with your bonus)

Is i make it 500 in a month. How much I'll be able to withdraw?

If you deposit $200 with the 30% deposit bonus the balance of your account will be $260 ($60 deposit bonus on $200 deposit). So if your balance goes to $500 at some point you will be able to withdraw $500 - $60 (the deposit bonus) = $440

I hope that helps.

If you have any other questions I will try to assist also.

Cheers,
Vinny

Thanks. What about if I lose 200? I'll lose deposit too?
Title: Re: HotForex
Post by: Stan HotForex on April 12, 2011, 09:14:07 AM
Dear Josef,

You can lose the bonus. The point here is that you cannot withdraw the bonus. In the example that you deposit $200 and get $60 in bonus, if you lose $200 then you will be left with $60 in your account. You can then continue trading and either also loose the remaining $60 or bring the account up. But you will not be able to withdraw the $60. In other words, the maximum withdrawal you will be able to make is any balance over $60.

I hope the above is clear. If you have any further questions please fell free to ask.

Thank you,

Stan
Title: Re: HotForex
Post by: Josef on April 12, 2011, 10:19:07 AM
Dear Josef,

You can lose the bonus. The point here is that you cannot withdraw the bonus. In the example that you deposit $200 and get $60 in bonus, if you lose $200 then you will be left with $60 in your account. You can then continue trading and either also loose the remaining $60 or bring the account up. But you will not be able to withdraw the $60. In other words, the maximum withdrawal you will be able to make is any balance over $60.

I hope the above is clear. If you have any further questions please fell free to ask.

Thank you,

Stan

Thank you Stan for your help. Sorry that I didn't specify my question at the beginning.

Josef
Title: Re: HotForex
Post by: sunil on April 17, 2011, 09:25:26 AM
Hi All,

I'm new here :) Started trading last week in HotForex.. Can u all suggest a gud VPS for this one? Something cheap and reliable. I have purchased Forex Growth Bot and planning to give it a try. I have heard abt SWVPS and Ultrahosting which seems to be gud for the price but is it ok if I go for those since the HF server is in Mauritius?

Thanks

Sunil
Title: Re: HotForex
Post by: DamBuster on April 17, 2011, 11:26:21 AM
Hi Sunil and welcome to the forum :)

Re VPS's you might want to start by looking at the discussions located here: http://www.donnaforex.com/forum/index.php?board=19.0

GL :)
Title: Re: HotForex
Post by: rgmann on April 18, 2011, 09:35:04 AM
I use Commercial Network Services VPS with Hot Forex, and have been extremely happy with them.

http://www.commercialnetworkservices.com/VPS/Windows/Traders/ (http://www.commercialnetworkservices.com/VPS/Windows/Traders/)

CNS is a very reliable VPS. They also provide a free "autoboot" function that ensures your Mt4 always restarts if it shuts down for some reason (it takes about 2-3 seconds for the Mt4 to automatically re-open), and their latency for Hot Forex is < 8ms from their UK server, which is excellent. You'll want at least the 512 MB plan, which costs $32.95 per month.

http://www.commercialnetworkservices.com/VPS/Windows/Traders/TradersPlansUK.html (http://www.commercialnetworkservices.com/VPS/Windows/Traders/TradersPlansUK.html)

I hope that helps...

Cheers,
Roger
Title: Re: HotForex
Post by: hollandjan on April 18, 2011, 11:23:54 AM
I am thinking to open an account with Hotforex, but i still dont know whicht account is the best The currenex or the standard. I think the currenex has a lower spread, but you have to pay provision. But are there more differences, which one will be the best if you dont use scalpers.
Jan
Title: Re: HotForex
Post by: Stan HotForex on April 19, 2011, 08:59:33 AM
Dear Trader's,

HotForex is happy to announce that we have now launched the new PAMM website.

If you are looking to invest your funds with a fund manager you can view the best fund managers here!

Or if you are looking to be the fund manager start a PAMM account with us and get promoted on our PAMM site.

For more info you can go to http://pamm.hotforex.com/

Please let me know if you have any questions!
Title: Re: HotForex
Post by: DiF0r on April 19, 2011, 09:16:36 AM
I am thinking to open an account with Hotforex, but i still dont know whicht account is the best The currenex or the standard. I think the currenex has a lower spread, but you have to pay provision. But are there more differences, which one will be the best if you dont use scalpers.
Jan

I feel you, I'm in the same position right now considering what account to choose. But I've tried my scalper EA on the micro demo and it didn't trade well, because the spreads in the Asian session were too high USDCHF 4+ :( So I think I will go for a currenex account.
Title: Re: HotForex
Post by: rgmann on April 19, 2011, 11:49:03 AM
I am thinking to open an account with Hotforex, but i still dont know whicht account is the best The currenex or the standard. I think the currenex has a lower spread, but you have to pay provision. But are there more differences, which one will be the best if you dont use scalpers.
Jan

Hi Jan,

My advice would be to start with the Standard account and see how it works with your EAs. If you still need lower spreads for them to work properly, then it will be quite easy to switch to a Currenex account.

Cheers,
Roger
Title: Re: HotForex
Post by: Johno on April 19, 2011, 02:37:01 PM
What costs are there for a currenex account compared to a standard account at hotforex?
Title: Re: HotForex
Post by: Vinny on April 19, 2011, 02:41:45 PM
What costs are there for a currenex account compared to a standard account at hotforex?

There is a volume based commission charge - $5 per 100 000 traded.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on April 19, 2011, 03:23:42 PM
What costs are there for a currenex account compared to a standard account at hotforex?

Hi Johnno,

Just to confirm what Vinny said, the commission's are $5 per 100,000 traded (In And Out)

Let me know if there is anything else i can help you with.

Stan.

Title: Re: HotForex
Post by: CAJUN on April 19, 2011, 05:07:40 PM
I have opened a Micro account with HotForex to give them a try, if it works out for me i will add more money into my account. I have to say their support is the most courteous and timely i have ever come across. Will see how it goes.

CAJUN
Title: Re: HotForex
Post by: rgmann on April 19, 2011, 05:48:15 PM
I have opened a Micro account with HotForex to give them a try, if it works out for me i will add more money into my account. I have to say their support is the most courteous and timely i have ever come across. Will see how it goes.

CAJUN

Hi Cajun,

You will find that their support is top notch! Moreover, with the help of Vinny and the Hot Forex CEO, the one time there was a trading error on their end (my SL wasn't executed as it should have), the issue was resolved immediately and I was credited with the price that my SL should have closed the trade. The CEO even personally called me to make sure everything was taken care of to my satisfaction. Needless to say, I was pleasantly surprised, and that went a long way to earning my loyalty as a client. Thanks again, Vinny, for your help!  :D

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on April 19, 2011, 06:08:34 PM
Thanks for the good words Roger!

The team at HotForex is doing their best to make a difference on the market and I'm glad that you guys notice it.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on April 19, 2011, 08:31:34 PM
Thrust has uk location as well,  8 bucks a month for same package but you have to be more technical to set it up.

I use Commercial Network Services VPS with Hot Forex, and have been extremely happy with them.

http://www.commercialnetworkservices.com/VPS/Windows/Traders/ (http://www.commercialnetworkservices.com/VPS/Windows/Traders/)

CNS is a very reliable VPS. They also provide a free "autoboot" function that ensures your Mt4 always restarts if it shuts down for some reason (it takes about 2-3 seconds for the Mt4 to automatically re-open), and their latency for Hot Forex is < 8ms from their UK server, which is excellent. You'll want at least the 512 MB plan, which costs $32.95 per month.

http://www.commercialnetworkservices.com/VPS/Windows/Traders/TradersPlansUK.html (http://www.commercialnetworkservices.com/VPS/Windows/Traders/TradersPlansUK.html)

I hope that helps...

Cheers,
Roger
Title: Re: HotForex
Post by: trader_john on April 20, 2011, 03:32:07 PM
What time zone is your MetaTrade? Did you change the time zone for summer?

Yes, they did. The time difference between UTC time and server time in winter was 2 and now it's 3.
Title: Re: HotForex
Post by: rgmann on April 20, 2011, 07:32:18 PM
Thrust has uk location as well,  8 bucks a month for same package but you have to be more technical to set it up.

Thanks for the info Rob! Unfortunately I'm "less" technical and would probably be all screwed up trying to get it set up!  :o

But I will definitely look into it...

Cheers,
Roger
Title: Re: HotForex
Post by: rgmann on April 20, 2011, 07:37:44 PM
What time zone is your MetaTrade? Did you change the time zone for summer?

Yes, they did. The time difference between UTC time and server time in winter was 2 and now it's 3.

Hi John,

If you are referring to HotForex, you are mistaken. Their UTC offset in the winter was +1 and now it is +2.

Cheers,
Roger
Title: Re: HotForex
Post by: Stan HotForex on April 21, 2011, 08:04:07 AM
What time zone is your MetaTrade? Did you change the time zone for summer?

Yes, they did. The time difference between UTC time and server time in winter was 2 and now it's 3.

Dear John,

Our GMT offset is +2 now that we are in the British Summer Time.

Regards,

Stan.
Title: Re: HotForex
Post by: robl45 on April 23, 2011, 09:43:07 PM
thrust is betatesting KVM I think its called in the UK now, supposedly you can't oversell it.


Thrust has uk location as well,  8 bucks a month for same package but you have to be more technical to set it up.

Thanks for the info Rob! Unfortunately I'm "less" technical and would probably be all screwed up trying to get it set up!  :o

But I will definitely look into it...

Cheers,
Roger
Title: Re: HotForex
Post by: trader_john on April 26, 2011, 09:41:59 AM
What time zone is your MetaTrade? Did you change the time zone for summer?

Yes, they did. The time difference between UTC time and server time in winter was 2 and now it's 3.

Hi John,

If you are referring to HotForex, you are mistaken. Their UTC offset in the winter was +1 and now it is +2.

Cheers,
Roger

Roger, are you sure? Because I can bet the in the EA Shark thread when you share your settings 3-4 months ago - UTCoff set was 2. I can be wrong, need to double check this.

John
Title: Re: HotForex
Post by: Istherehope on April 26, 2011, 02:00:16 PM
On BST it is GMT+2, no doubt. Just checked the Market watch on Hotforex
Title: Re: HotForex
Post by: rgmann on April 26, 2011, 03:54:48 PM
Hi John,

If you are referring to HotForex, you are mistaken. Their UTC offset in the winter was +1 and now it is +2.

Cheers,
Roger

Roger, are you sure? Because I can bet the in the EA Shark thread when you share your settings 3-4 months ago - UTCoff set was 2. I can be wrong, need to double check this.

John

Hi John,

Yes, I'm sure. HotForex is GMT +1 in the winter and GMT +2 in the summer, remaining exactly 1 hour ahead of the current London time (which is GMT in the winter and GMT +1 in the summer). That is what Stan, the representative from HotForex, has stated as well...

Dear John,

Our GMT offset is +2 now that we are in the British Summer Time.

Regards,

Stan.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on April 26, 2011, 06:22:04 PM
Roger is correct!

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on April 27, 2011, 12:07:41 AM
O.K. guys, now that we have Winter and Summer figured out, what would be the start and end dates?  :)

CAJUN
Title: Re: HotForex
Post by: Vinny on April 27, 2011, 02:57:31 PM
Hello CAJUN,

Here's what I got from a website.

Most countries in Europe annually follow a synchronized daylight saving time that lasts from the last Sunday of March until the last Sunday of October. The following DST schedule applies to most countries in Europe:

    * DST annually starts at 1am (01:00) UTC on the last Sunday of March.
    * DST ends at 1am (01:00) UTC on the last Sunday of October each year.


I hope it helps.

Cheers,
Vinny
Title: Re: HotForex
Post by: CAJUN on April 27, 2011, 05:44:15 PM
Thanks Vinny, that will help for manual trading. Most of my ea's has auto GMT therefore they should adjust themselves.
Which at this point in time they are adjusting to +2.

Good Luck
CAJUN
Title: HotForex will launch Gold and Silver Trading on Monday May 2nd
Post by: Stan HotForex on April 28, 2011, 10:19:25 AM
Dear all,

We will be launching Gold and Silver Trading on Monday the 2nd of May. Currently, you can trade these on our demo platform so check it out!

Check out the details at http://www.hotforex.com/en/cfds/metals-specifications.html

Any questions, please let me know.

Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: lowyoda on April 28, 2011, 10:20:28 AM
Hello,
Just to know if one day we can deposit and withdraw funds directly in
euros with Moneybookers.
Thank in advance.
Title: Re: HotForex
Post by: Stan HotForex on April 28, 2011, 10:22:57 AM
Dear Lowyoda,

Currently you can deposit and withdraw funds via Moneybookers in the EUR currency. Hope this helps.

Best Regards,

Stan
HotForex.com
Title: Re: HotForex will launch Gold and Silver Trading on Monday May 2nd
Post by: rgmann on April 28, 2011, 10:35:12 AM
Dear all,

We will be launching Gold and Silver Trading on Monday the 2nd of May. Currently, you can trade these on our demo platform so check it out!

Check out the details at http://www.hotforex.com/en/cfds/metals-specifications.html

Any questions, please let me know.

Regards,

Stan
HotForex.com

Excellent! I have been waiting for that for quite some time now...

Cheers,
Roger
Title: Re: HotForex
Post by: lowyoda on April 28, 2011, 11:01:21 AM
Dear Lowyoda,

Currently you can deposit and withdraw funds via Moneybookers in the EUR currency. Hope this helps.

Best Regards,

Stan
HotForex.com

Are you sure? Because when I want to fund from your backoffice only USD payment is available.
If I pay with my EUR account in USD some fee will be count by Moneybookers and the funds will be converted again (USD to EUR) because i opened an account on HotForex in Euro.

I excuse myself to insist in the worst case I will make a wire transfer, but I use Moneybookers very regularly.

PS: Sorry for my english.
Title: Re: HotForex
Post by: Stan HotForex on April 28, 2011, 02:12:00 PM
Dear Lowyoda,

Your English is just fine :-)

I have confirmed with our back office department that you will be able to make a deposit via Moneybookers in EUR and that no extra fees will be charged.

Best Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: Istherehope on April 28, 2011, 10:45:07 PM
Sorry Stan but it is only possible to deposit trough Moneybookers to Hotforex using the backoffice in USD.
If the Moneybookers client account is in Euros, Moneybookers will charge the client some 2,5% comission  to exchange Euros in USD.

It happened to me before and I just checked again 10 minutes ago and it is still like this.
My suggestion is that Hotforex should have a moneybooker account in Euros to avoid this situation.

Regards,
Title: Re: HotForex
Post by: Stan HotForex on April 29, 2011, 10:44:19 AM
Dear Istherrehope,

My finance department has informed me that we will open a Moneybookers EUR today so our clients will no longer incurr the fees. It sould be avilable by Monday the 2nd of May.

I hope this helps :-)

Best Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: lowyoda on April 29, 2011, 10:54:59 AM
Thank you for your comprehension and speed Stan.
I wait on May 2nd for carried out my deposits.
Thank you also Istherrehope.
Title: Gold and Silver Trading from Monday at HotForex.com
Post by: Stan HotForex on May 02, 2011, 02:54:02 PM
Dear all,

We are launching Gold and Silver Trading today 2nd of May. Currently, you can trade these on our demo or live account so check it out!

Check out the details at http://www.hotforex.com/en/cfds/metals-specifications.html

Any questions, please let me know.

Regards,

Stan
HotForex.com
Title: Re: Gold and Silver Trading from Monday at HotForex.com
Post by: DailyTradingSystem on May 03, 2011, 05:34:57 AM
ALL sites are down, all trading accounts cant be accessed

ALL phone numbers listed on site DO NOT WORK!

WTFH is going on?



Dear all,

We are launching Gold and Silver Trading today 2nd of May. Currently, you can trade these on our demo or live account so check it out!

Check out the details at http://www.hotforex.com/en/cfds/metals-specifications.html

Any questions, please let me know.

Regards,

Stan
HotForex.com
Title: Re: Gold and Silver Trading from Monday at HotForex.com
Post by: DailyTradingSystem on May 03, 2011, 05:37:43 AM
No there wasn't...

what is going on?

Dear all,

We are launching Gold and Silver Trading today 2nd of May. Currently, you can trade these on our demo or live account so check it out!
Title: Re: HotForex
Post by: 808 on May 03, 2011, 05:45:55 AM
I cant access any of my info either. Mabey they took the money and run  ;) Kidding.  I hope they get back up soon. What is going on.
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 05:59:21 AM
dont say crap like that...

I got a LOT of money in HF and a LOT of money that Im trading for a Charity too!

Try calling their phone number, NONE WORK!

I cant access any of my info either. Mabey they took the money and run  ;) Kidding.  I hope they get back up soon. What is going on.
Title: Re: HotForex
Post by: 808 on May 03, 2011, 06:00:05 AM
I was not being serious as I said I was kidding. I just cant believe they would not notify their account holders that they were down and when they expect to be back up. Having to play this guessing game sucks. What happens with the numbers do you get a machine? I cant call I am not at home where I have the number and thier site is down.
Title: Re: HotForex
Post by: namrfigk on May 03, 2011, 06:02:47 AM
my scalping eas had problems closing trades resulting in losses  :'(
Title: Re: HotForex
Post by: 808 on May 03, 2011, 06:05:24 AM
Where is Stan?
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 06:12:11 AM
and i said dont say crap like that, serious or not!

I was not being serious as I said I was kidding. I just cant believe they would not notify their account holders that they were down and when they expect to be back up. Having to play this guessing game sucks. What happens with the numbers do you get a machine? I cant call I am not at home where I have the number and thier site is down.
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 06:22:03 AM
well, at least now they arent working... did you have SL's in?

then again, what does it matter any way if they run off?

my scalping eas had problems closing trades resulting in losses  :'(
Title: Re: HotForex
Post by: namrfigk on May 03, 2011, 06:25:38 AM
becuz scalpers get out quick to avoid whipsaws in the market. anyway my closing price was missed and now its gone in the opposite direction. i manually closed them when i saw them dragging. but this issue of hf having consistent connection problems worries me.
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 06:35:00 AM
tell me about it, every time i try to email them from the HF Affiliates site, THEY NEVER CONTACT ME!

gee, at first they are extremely polite, etc, and now this... WTF!

http://whois.domaintools.com/hotforex.com

becuz scalpers get out quick to avoid whipsaws in the market. anyway my closing price was missed and now its gone in the opposite direction. i manually closed them when i saw them dragging. but this issue of hf having consistent connection problems worries me.
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 06:37:14 AM
missed a good trade? in a tiny account i guess, under 10k?

well, i got 6+ figures in mine!

I did not mean to offend you. I just missed a good trade. What you going to do. sucks.
Title: Re: HotForex
Post by: Johno on May 03, 2011, 06:42:46 AM
I got this off the whois site.... seems to all be the same phone numbers for each department.

---------------------------------------------X
Domain Name: HOTFOREX.COM
Registrar: MONIKER

Registrant [2741485]:
        Domain Manager
        HF Markets Ltd
        Suite 612, 6th Floor, St Denis Street
        St James Court
        Port Louis
        Port Louis
        n/a
        MU

Administrative Contact [2741485]:
        Domain Manager
        HF Markets Ltd
        Suite 612, 6th Floor, St Denis Street
        St James Court
        Port Louis
        Port Louis
        n/a
        MU
        Phone: +357.99727705
        Fax:   +1.2302136704

Billing Contact [2741485]:
        Domain Manager
        HF Markets Ltd
        Suite 612, 6th Floor, St Denis Street
        St James Court
        Port Louis
        Port Louis
        n/a
        MU
        Phone: +357.99727705
        Fax:   +1.2302136704

Technical Contact [2741485]:
        Domain Manager
        HF Markets Ltd
        Suite 612, 6th Floor, St Denis Street
        St James Court
        Port Louis
        Port Louis
        n/a
        MU
        Phone: +357.99727705
        Fax:   +1.2302136704

Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 06:47:13 AM
OK Guys, seems our panic is over?

www.hfaffiliates.com is up... so it seems they are slowly coming online...

funny how they got their priorities sorted eh?

HF, get the F***ING accounts back up, sod the stupid hfaffiliates site... COME ON!

soon as you guys get online... im withdrawing and going else wehre
Title: Re: HotForex
Post by: forexjim on May 03, 2011, 07:01:14 AM
Hotforex is back ... apparently whatever the issue, it's fixed now.
Title: Re: HotForex
Post by: donnaforex on May 03, 2011, 07:01:36 AM
6 figures in a single account....eek.. i would be nervous of that even with a very well regulated broker - i'd be looking for a custodian type setup if i was trading this size where i can keep the money in a bank account in my name and just link it in to the broker. Well, it's all relative i guess as to how much money you have overall.

Fingers crossed everything works out OK for you all and it was just a big server crash or something explainable...
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 07:03:27 AM
That's nothing... I have 7+ figures in FXPRO! :) via 20+ accounts.
Not including other brokerages.

BTW, Hotforex is back up!

Going to place my withdrawal...

good trading everyone!

6 figures in a single account....eek.. i would be nervous of that even with a very well regulated broker - i'd be looking for a custodian type setup if i was trading this size where i can keep the money in a bank account in my name and just link it in to the broker. Well, it's all relative i guess as to how much money you have overall.

Fingers crossed everything works out OK for you all and it was just a big server crash or something explainable...
Title: Re: HotForex
Post by: donnaforex on May 03, 2011, 07:06:25 AM
That's nothing... I have 7+ figures in FXPRO! :) via 20+ accounts.
Not including other brokerages.

BTW, Hotforex is back up!

Going to place my withdrawal...

good trading everyone!

6 figures in a single account....eek.. i would be nervous of that even with a very well regulated broker - i'd be looking for a custodian type setup if i was trading this size where i can keep the money in a bank account in my name and just link it in to the broker. Well, it's all relative i guess as to how much money you have overall.

Fingers crossed everything works out OK for you all and it was just a big server crash or something explainable...

ahh... therein lies the difference... 6 figures would for me just about represent all i have available to plough into forex and the loss of it would totally devastate my ability to be able to trade anymore. I guess you are either managing other people's accounts, or you are lucky enough to have rather a lot of money for trading with.
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 07:35:58 AM
I know what you mean, I'm having to climb back up again after losing $14 million in stocks when we crashed recently...

taken me a good while to recover, almost there :) been stressful, but im getting there :)

That's nothing... I have 7+ figures in FXPRO! :) via 20+ accounts.
Not including other brokerages.

BTW, Hotforex is back up!

Going to place my withdrawal...

good trading everyone!

6 figures in a single account....eek.. i would be nervous of that even with a very well regulated broker - i'd be looking for a custodian type setup if i was trading this size where i can keep the money in a bank account in my name and just link it in to the broker. Well, it's all relative i guess as to how much money you have overall.

Fingers crossed everything works out OK for you all and it was just a big server crash or something explainable...

ahh... therein lies the difference... 6 figures would for me just about represent all i have available to plough into forex and the loss of it would totally devastate my ability to be able to trade anymore. I guess you are either managing other people's accounts, or you are lucky enough to have rather a lot of money for trading with.
Title: HotForex Disconnection
Post by: Stan HotForex on May 03, 2011, 09:10:36 AM
Dear Clients,

As you may be aware today we suffered a prolonged period of not being able to stream prices to you via our servers. All efforts were taken to resume the service as quickly as possible but unfortunately this event was out of the control of the Hotforex team. Normal service has now resumed.

Whilst this event is unacceptable rest assured that alternative measures are being put in place to avoid this happening in the future. We take pride in maintaining continuous and an excellent level of service to our clients and will continue to do so.

In the meantime if you have questions or require any assistance please contact one of our support team and we will be more than happy to help. You can aslo send an email to support@hotforex.com.


Yours Sincerely,


Stan HotForex Representative
Title: Re: HotForex
Post by: Vinny on May 03, 2011, 09:12:00 AM
Hello guys,

The hosting provider where the servers are based was down, but everything is back up and running.

Such things can happen everywhere in the era of internet and electronics... I'm sorry about the panic caused, but some of you have my personal cell phone and can call me at any time you like to check with me what's going on.

DailyTradingSystem with your 6 figures account you should have a personal account manager there and a phone that you can call at anytime ;)

Cheers,
Vinny

Title: Re: HotForex
Post by: Stan HotForex on May 03, 2011, 09:16:39 AM
Dear Johno,

Please click on the following link to view all of our contact phone numbers:

http://www.hotforex.com/en/contactus.html

This is a better source thatn whois.com which just shows the numbers used to register.

Best Regards,

Stan
HotForex Representative
Title: Re: HotForex
Post by: Stan HotForex on May 03, 2011, 09:25:47 AM
OK Guys, seems our panic is over?

www.hfaffiliates.com is up... so it seems they are slowly coming online...

funny how they got their priorities sorted eh?

HF, get the F***ING accounts back up, sod the stupid hfaffiliates site... COME ON!

soon as you guys get online... im withdrawing and going else wehre


Dear Daily Trading System,

As you know our servers were down this morning but this is now fixed. You mentioned that our phone numbers were not working but this is incorrect. All our numbers were working and we serviced our clients in the best possible way.

As far as your account goes we could not find an account with the characteristics you mentioned. If you really have an account with us please send as an email to support@hotforex.com with your real details so we can fix any possible fallout.

HotForex has built a reputation of a transparent and honest broker so it would be better before you make any unfounded claims to contact us so we can resolve any problems.

In that way you can post real feedback on the forum after you contact us so that forum readers can actually see how we approach any issues that arise.

Best Regards,

Stan
HotForex Respresentative
Title: Re: HotForex
Post by: Stan HotForex on May 03, 2011, 09:37:15 AM
I was not being serious as I said I was kidding. I just cant believe they would not notify their account holders that they were down and when they expect to be back up. Having to play this guessing game sucks. What happens with the numbers do you get a machine? I cant call I am not at home where I have the number and thier site is down.
[/quote

Dear 808,

We did not send an email as our email servers were down as well. Everything is working now. If you have any trading issue that was caused by this drop please send us an email to support@hotforex.com and we will assist you in the best possible way.

Also an explanation of what happened has been posted on our company news page at http://www.hotforex.com/en/about-us/company-news.html

Adfditional measures are been taken in order to prevent this from happening again.

On behalf of HotForex, I would like to apologise for what happened.

Best Regards,

Stan
HotForex Representative
Title: Re: HotForex
Post by: DiF0r on May 03, 2011, 10:10:18 AM
I'm very glad to see the info about the breakout on the webpage. Most brokers would sweep this under the carpet and say nothing..

I hope this was the first and the last major downtime
Title: Re: HotForex Disconnection
Post by: DailyTradingSystem on May 03, 2011, 10:16:17 AM
Give us a break Stan

EVERY TIME, the servers lose connection... WHEN? just as the market moves! Happens all the time. to find that when the trading accounts connect again, guess what? we just miss a move that we wanted to jump in.. FIX IT PLEASE!

the servers should be having a 99% uptime, none of this disconnecting all the time... it messes up forex bots and alike when you keep disconnecting the servers...

you guys have made millions off us already, get a decent server, get a cloud hosting! 100% uptime...

go to rackspace.com and get a PROFESSIONAL set up! Or an offshore place that offers 100% uptime cloud servers!

Dear Clients,

As you may be aware today we suffered a prolonged period of not being able to stream prices to you via our servers. All efforts were taken to resume the service as quickly as possible but unfortunately this event was out of the control of the Hotforex team. Normal service has now resumed.

Whilst this event is unacceptable rest assured that alternative measures are being put in place to avoid this happening in the future. We take pride in maintaining continuous and an excellent level of service to our clients and will continue to do so.

In the meantime if you have questions or require any assistance please contact one of our support team and we will be more than happy to help. You can aslo send an email to support@hotforex.com.


Yours Sincerely,


Stan HotForex Representative
Title: Re: HotForex
Post by: DailyTradingSystem on May 03, 2011, 10:18:14 AM
well, they still said nothing, no back up servers to send emails to the clients at all. they just let us sit there having a heart attack...

seems they need better business management, they can sure afford it.

I'm very glad to see the info about the breakout on the webpage. Most brokers would sweep this under the carpet and say nothing..

I hope this was the first and the last major downtime
Title: Re: HotForex
Post by: Stan HotForex on May 03, 2011, 11:22:53 AM
Dear namrfigk,

If you faced any losses because of the diconnection please send us an email to execution@hotforex.com and we will resolve thew problem.

Best Regards,

Stan
 
Title: Re: HotForex
Post by: lowyoda on May 03, 2011, 12:46:26 PM
Hi Stan,

Just to see if you open your Moneybookers account in EUR.
Thanks in advance.
Title: Re: HotForex
Post by: Vinny on May 03, 2011, 01:23:10 PM
Hi lowyoda,

I just spoke with the office and they in the process of creating it. When Stan comes around he will let you know if it's done or not. In the meantime if I get more info I will post here too.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on May 04, 2011, 12:07:17 PM
Dear Lowyoda,

We are still in the process of establishing the Moneybookers EUR account. I will let you know as soon as the details are finalised.

Thank you for your patience.

Stan

HotForex.com
Title: Re: HotForex
Post by: DiF0r on May 04, 2011, 02:42:42 PM
I've just opened an account with HotForex some days ago and I'll start trading today! So guys, cross your fingers!!!  :D This was my first investment in FOREX so I hope everything goes like it should :)

For now I can say that their support is great.
Title: Re: HotForex
Post by: CAJUN on May 05, 2011, 09:26:08 AM
For those of you who are waiting for Hotforex to get setup with Paypal, i just received an email from Hotforex informing me it will be a few months,  ??? really upsetting as this is my main source of doing business.

CAJUN
Title: Re: HotForex
Post by: Stan HotForex on May 06, 2011, 02:33:39 PM
Hi Stan,

Just to see if you open your Moneybookers account in EUR.
Thanks in advance.

Dear Lowyoda,

HotForex would like to thank you for your patience. We are still in the process of establishing the Moneybookers account in EUR. In the meantime, my Finance department has assured me that we will cover all the fees related to the EUR deposit.

I hope this helps.

Best Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: Stan HotForex on May 06, 2011, 02:36:33 PM
For those of you who are waiting for Hotforex to get setup with Paypal, i just received an email from Hotforex informing me it will be a few months,  ??? really upsetting as this is my main source of doing business.

CAJUN

Dear Cajun,

We do apologise for the inconvenience. In the meantime please visit http://www.hotforex.com/en/deposit-withdraw/deposit-options.html in order to view all of our other Deposit Options

Best Regards,

Stan
HotForex.com
Title: HotForex Webtrader
Post by: Stan HotForex on May 06, 2011, 02:40:05 PM
Dear all,

We would like to announce that we now have a Web trader available. It is currently only available to Demo account holders and in beta testing.

If you are interested to see it please go to hotforex.com and open a demo account. Then use the logins and log in to the Trader's Room.

I am looking forward to your feedback.

Best Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: lowyoda on May 06, 2011, 03:27:02 PM
Hi Stan,

Just to see if you open your Moneybookers account in EUR.
Thanks in advance.

Dear Lowyoda,

HotForex would like to thank you for your patience. We are still in the process of establishing the Moneybookers account in EUR. In the meantime, my Finance department has assured me that we will cover all the fees related to the EUR deposit.

I hope this helps.

Best Regards,

Stan
HotForex.com

I have already deposit on my account and i have payed some fee but don't worry, the most important will be for the next  deposits or withdrawal.
Title: Re: HotForex
Post by: CAJUN on May 07, 2011, 01:28:26 PM
For those of you who are waiting for Hotforex to get setup with Paypal, i just received an email from Hotforex informing me it will be a few months,  ??? really upsetting as this is my main source of doing business.

CAJUN

Dear Cajun,

We do apologise for the inconvenience. In the meantime please visit http://www.hotforex.com/en/deposit-withdraw/deposit-options.html in order to view all of our other Deposit Options

Best Regards,

Stan
HotForex.com
Thanks for the reply but i already know what services you use for deposit and withdrawals, i just don't understand what takes so long to get set up. Seems like all you have to do is register and open an account. ???

CAJUN
Title: Re: HotForex
Post by: DiF0r on May 09, 2011, 08:22:43 AM
So guys what execution times are you getting on HotForex? My orders are usually processed in 2-3 seconds. Is this delay because of the market execution?


2011.05.09 08:15:04   '*****': order was opened : #94**** sell 0.04 EURUSD at 1.44163 sl: 0.00000 tp: 0.00000
2011.05.09 08:15:02   '*****': request in process
2011.05.09 08:15:02   '*****': request was accepted by server
2011.05.09 08:15:02   '*****': order sell market 0.04 EURUSD sl: 0.00000 tp: 0.00000
Title: Re: HotForex
Post by: Vinny on May 09, 2011, 11:22:25 AM
So guys what execution times are you getting on HotForex? My orders are usually processed in 2-3 seconds. Is this delay because of the market execution?


2011.05.09 08:15:04   '*****': order was opened : #94**** sell 0.04 EURUSD at 1.44163 sl: 0.00000 tp: 0.00000
2011.05.09 08:15:02   '*****': request in process
2011.05.09 08:15:02   '*****': request was accepted by server
2011.05.09 08:15:02   '*****': order sell market 0.04 EURUSD sl: 0.00000 tp: 0.00000

Hello DiF0r,

2-3 seconds can happen with the market execution, but that's the real market. I don't think it's a big problem as it's not that usual to see it happen. Most of my orders get executed for about 1 sec or something like that... If you think the order gets filled immediately after you click the button in your account, you are mistaken. It really depends how fast is the market during the time you press the button, is there enough liquidity and so on. I know most people are used to the instant execution offered by the market makers where you get your order executed at the price you press the button.
I hope that's not an issue for your strategy, but I think you will get used to it :)

If you have any other questions feel free to share it with us.

Cheers,
Vinny

P.S. Congrats for the nice trade you picked up  8)
Title: Re: HotForex
Post by: DiF0r on May 09, 2011, 12:16:02 PM
Yes this is the first time I'm trading with a STP broker so I just wasn't sure if this delay is because of the market execution or not :) I have some small accounts with market markers and the execution is instant, processed even in the same second..

Thanks for the explanation :)


P.S. It was the EA not me  ;D
Title: Re: HotForex
Post by: namrfigk on May 10, 2011, 02:24:38 AM
i've been using hotforex since march on a live micro and recently switched to a currenex account for lower spreads. what i can say is hotforex is an honest broker with top notch customer service. they handled my server side errors promptly and efficiently and i am sincerely thankful for that.
Title: Re: HotForex
Post by: Vinny on May 10, 2011, 10:27:07 AM
Thanks for the nice feedback namrfigk! The team at HotForex is doing their best!

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on May 11, 2011, 09:48:47 AM
So guys what execution times are you getting on HotForex? My orders are usually processed in 2-3 seconds. Is this delay because of the market execution?


2011.05.09 08:15:04   '*****': order was opened : #94**** sell 0.04 EURUSD at 1.44163 sl: 0.00000 tp: 0.00000
2011.05.09 08:15:02   '*****': request in process
2011.05.09 08:15:02   '*****': request was accepted by server
2011.05.09 08:15:02   '*****': order sell market 0.04 EURUSD sl: 0.00000 tp: 0.00000

Dear Difor,

Please send us an email to support@hotforex.com and give us your account number so we investigate your issue.

Best Regards,

Stan
Title: Re: HotForex
Post by: Vinny on May 16, 2011, 10:23:41 PM
Guys,

FIY Oil is available for trading at HotForex.

You can find more info on the website - http://hotforex.com/en/cfds/oil-specifications.html

Cheers,
Vinny
Title: Re: HotForex
Post by: SaudiPsycho on May 24, 2011, 12:27:05 AM
any one using Asian scalpers on HF with success , like Fapturbo ,
Title: Re: HotForex
Post by: rgmann on May 24, 2011, 06:32:26 AM
any one using Asian scalpers on HF with success , like Fapturbo ,

Hi cutedoctor,

I have been using EA Shark and EA Sigma, which are both primarily Asian session scalpers, for about 6 months with a HotForex Standard account without any problems. The spreads are average to good, the trade execution is very good, and HotForex has excellent customer service. I switched my main account to FXDD (US) this week for a number of personal reasons, but I have been very happy with HotForex and will keep my account open with a lower amount of trading capital as my backup broker (in case I start having problems with FXDD).

Feel free to PM me if you are looking for a good IB for HotForex, as I can put you in touch with one of the best!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Josef on May 24, 2011, 06:50:02 AM
any one using Asian scalpers on HF with success , like Fapturbo ,

Hi cutedoctor,

I have been using EA Shark and EA Sigma, which are both primarily Asian session scalpers, for about 6 months with a HotForex Standard account without any problems. The spreads are average to good, the trade execution is very good, and HotForex has excellent customer service. I switched my main account to FXDD (US) this week for a number of personal reasons, but I have been very happy with HotForex and will keep my account open with a lower amount of trading capital as my backup broker (in case I start having problems with FXDD).

Feel free to PM me if you are looking for a good IB for HotForex, as I can put you in touch with one of the best!  8)

Cheers,
Roger

Hello, Roger.

I don't know anyone who is running EA Shark and EA Sigma on FXDD, hope you will get good results with them. In any case you always can come back to HotForex.

Good luck
Title: Re: HotForex
Post by: CAJUN on May 24, 2011, 11:18:30 AM
I am running FT scalper with Hotforex, ATM only trading usd/chf and i am having success. I am also running Piplaser with success.

rg, i also have an account with FXDD as a backup, i was with them before and came back about 2 months ago, the leverage sucks but my ea's run well on this broker.

Good Luck
CAJUN
Title: Re: HotForex
Post by: rgmann on May 24, 2011, 04:54:22 PM
I am running FT scalper with Hotforex, ATM only trading usd/chf and i am having success. I am also running Piplaser with success.

rg, i also have an account with FXDD as a backup, i was with them before and came back about 2 months ago, the leverage sucks but my ea's run well on this broker.

Good Luck
CAJUN

Hi Cajun,

Thanks for the info. I've only had 2 Sigma trades on FXDD so far (yesterday), and they were both profitable. So I haven't experienced any problems yet.

By the way, I requested a $5,000 withdrawal from HotForex to my AlertPay account on Sunday, and so far I haven't heard anything or received any money. Has anyone else requested a withdrawal to AlertPay? If so, how long did it take to complete the transfer. I really expected this to be taken care of yesterday, so I'm a little irritated about it right now!  >:(

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on May 24, 2011, 05:25:02 PM
I am running FT scalper with Hotforex, ATM only trading usd/chf and i am having success. I am also running Piplaser with success.

rg, i also have an account with FXDD as a backup, i was with them before and came back about 2 months ago, the leverage sucks but my ea's run well on this broker.

Good Luck
CAJUN

Hi Cajun,

Thanks for the info. I've only had 2 Sigma trades on FXDD so far (yesterday), and they were both profitable. So I haven't experienced any problems yet.

By the way, I requested a $5,000 withdrawal from HotForex to my AlertPay account on Sunday, and so far I haven't heard anything or received any money. Has anyone else requested a withdrawal to AlertPay? If so, how long did it take to complete the transfer. I really expected this to be taken care of yesterday, so I'm a little irritated about it right now!  >:(

Cheers,
Roger

Hello Roger,

Please check your CC. I believe the money was transfered to it.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on May 24, 2011, 08:10:45 PM
I am running FT scalper with Hotforex, ATM only trading usd/chf and i am having success. I am also running Piplaser with success.

rg, i also have an account with FXDD as a backup, i was with them before and came back about 2 months ago, the leverage sucks but my ea's run well on this broker.

Good Luck
CAJUN

Hi Cajun,

Thanks for the info. I've only had 2 Sigma trades on FXDD so far (yesterday), and they were both profitable. So I haven't experienced any problems yet.

By the way, I requested a $5,000 withdrawal from HotForex to my AlertPay account on Sunday, and so far I haven't heard anything or received any money. Has anyone else requested a withdrawal to AlertPay? If so, how long did it take to complete the transfer. I really expected this to be taken care of yesterday, so I'm a little irritated about it right now!  >:(

Cheers,
Roger

Hello Roger,

Please check your CC. I believe the money was transfered to it.

Cheers,
Vinny

Hi Vinny,

Thanks. I was just made aware of this by the HotForex support. I'm not sure why they sent it to my CC, as I filled out the form requesting it to be sent to my AlertPay account. I closed that CC account a few weeks ago, because I kept getting fraudulent charges on it. So who knows where my money's at now? I'm hoping it will be automatically routed to my new CC account that I replaced the other one with, but so far I haven't received the funds. I really wish they would have contacted me before they altered my withdrawl request! It would have avoided this confusion and hassle. I appreciate you letting me know about it though. Take care...

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on May 24, 2011, 08:20:05 PM
I am running FT scalper with Hotforex, ATM only trading usd/chf and i am having success. I am also running Piplaser with success.

rg, i also have an account with FXDD as a backup, i was with them before and came back about 2 months ago, the leverage sucks but my ea's run well on this broker.

Good Luck
CAJUN

Hi Cajun,

Thanks for the info. I've only had 2 Sigma trades on FXDD so far (yesterday), and they were both profitable. So I haven't experienced any problems yet.

By the way, I requested a $5,000 withdrawal from HotForex to my AlertPay account on Sunday, and so far I haven't heard anything or received any money. Has anyone else requested a withdrawal to AlertPay? If so, how long did it take to complete the transfer. I really expected this to be taken care of yesterday, so I'm a little irritated about it right now!  >:(

Cheers,
Roger

Hello Roger,

Please check your CC. I believe the money was transfered to it.

Cheers,
Vinny

Hi Vinny,

Thanks. I was just made aware of this by the HotForex support. I'm not sure why they sent it to my CC, as I filled out the form requesting it to be sent to my AlertPay account. I closed that CC account a few weeks ago, because I kept getting fraudulent charges on it. So who knows where my money's at now? I'm hoping it will be automatically routed to my new CC account that I replaced the other one with, but so far I haven't received the funds. I really wish they would have contacted me before they altered my withdrawl request! It would have avoided this confusion and hassle. I appreciate you letting me know about it though. Take care...

Cheers,
Roger

Hello Roger,

It's the anti money laundering policy I believe. The money goes out the same way it came in. I will make sure everything goes smoothly. Tomorrow morning the management will be in the office and I will take care of everything for you no worries.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on May 24, 2011, 08:23:54 PM
Hello Roger,

It's the anti money laundering policy I believe. The money goes out the same way it came in. I will make sure everything goes smoothly. Tomorrow morning the management will be in the office and I will take care of everything for you no worries.

Cheers,
Vinny

Thanks again, Vinny. But don't worry about doing anything at this point. I just got off the phone with my CC company, and they assured me that my new CC account is linked to the one that was closed, and the money will show up in the new account. So I suppose I'll just have to wait a few more days before it shows up. I appreciate your help.

Cheers,
Roger
Title: Re: HotForex
Post by: SaudiPsycho on May 25, 2011, 12:28:34 AM
any one using Asian scalpers on HF with success , like Fapturbo ,

Hi cutedoctor,

I have been using EA Shark and EA Sigma, which are both primarily Asian session scalpers, for about 6 months with a HotForex Standard account without any problems. The spreads are average to good, the trade execution is very good, and HotForex has excellent customer service. I switched my main account to FXDD (US) this week for a number of personal reasons, but I have been very happy with HotForex and will keep my account open with a lower amount of trading capital as my backup broker (in case I start having problems with FXDD).

Feel free to PM me if you are looking for a good IB for HotForex, as I can put you in touch with one of the best!  8)

Cheers,
Roger

Thanks rgmann for your help .
Title: Re: HotForex
Post by: DiF0r on May 26, 2011, 08:28:04 AM
So has anyone noticed the new promo 50% bonus on deposit? This bonus is just unbelievable. And it's even withdrawable after closing X lots.. Too bad that the previous 30% bonus isn't withdrawable :( Looks like I've made my deposit 1 month too early  ;D But a lot of new customers will love this 50% bonus :)
Title: Re: HotForex
Post by: Vinny on May 26, 2011, 02:13:51 PM
I agree the new deposit bonus is one of a kind!

Cheers,
Vinny
Title: Re: HotForex
Post by: SaudiPsycho on May 27, 2011, 12:47:41 AM
The only not good thing about hotforex is their spread still high , EURUSD 2 sometimes more  ::) ,,
If they drop their spreads definitely I will trade live with them.   8)

i.e Thinkforex has better spreads.
Title: Re: HotForex
Post by: Mic on May 27, 2011, 07:27:10 AM
I agree the new deposit bonus is one of a kind!

Cheers,
Vinny

How can the company afford this?
Title: Re: HotForex
Post by: 4maT on May 27, 2011, 09:25:38 AM
I agree the new deposit bonus is one of a kind!

Cheers,
Vinny

How can the company afford this?

More than 90% of the forex traders will lose the entire deposit before they can withdraw the bonus.

4maT
Title: Re: HotForex
Post by: Josef on May 27, 2011, 09:30:56 AM
I agree the new deposit bonus is one of a kind!

Cheers,
Vinny

How can the company afford this?

95% traders trade unprofitable. Hotforex is MM, so they are interesting in getting as more clients as possible.
Title: Re: HotForex
Post by: Vinny on May 27, 2011, 09:42:23 AM
I dont agree with both of the posts above. First of all the stats of all my clients are actually showing me that about 10% of the people are actually losing their deposits and it's mostly because of a bad money management. Not all of the people are profitable, but I can safely say that I have quite a lot of traders that are doing good. Trust me the company does not want any clients to lose their deposits, because it's a company loss too.

I want to point out for a last time that HotForex is not a market maker and I'm asking you to make sure you have the right information before posting, because you are misleading the readers of your posts.

Mic - the company can afford it. If you read the terms you will see that there are some restrictions to the maximum amount of Bonus each client can get.

Cheers,
Vinny

Title: Re: HotForex
Post by: Josef on May 27, 2011, 09:55:26 AM
I dont agree with both of the posts above. First of all the stats of all my clients are actually showing me that about 10% of the people are actually losing their deposits and it's mostly because of a bad money management. Not all of the people are profitable, but I can safely say that I have quite a lot of traders that are doing good. Trust me the company does not want any clients to lose their deposits, because it's a company loss too.

I want to point out for a last time that HotForex is not a market maker and I'm asking you to make sure you have the right information before posting, because you are misleading the readers of your posts.

Mic - the company can afford it. If you read the terms you will see that there are some restrictions to the maximum amount of Bonus each client can get.

Cheers,
Vinny

Hello, thank you for points.

It's something new for me. Traders losses = company losses.

Josef
Title: Re: HotForex
Post by: Vinny on May 27, 2011, 10:14:21 AM
Hello Josef,

STP brokers are making their money on the volume traded by their clients. If you lose your deposit and you stop trading - you don't make volume, so the company stops making money and I really count not making money as a loss.

You can't drive your car without using some kind of fuel diesel, petrol, electricity etc... it's the same thing.

And I really hope that you guys don't really believe that 95% of the traders are loosing money... that's so stupid excuse... money comes and money goes and if you have the knowledge how to prevent large losses and manage your assets properly you can be in the game forever.

I'm sorry for moving a bit off the topic, but HotForex actually wants profitable traders. So you can be sure that nobody from the company is looking at your deposit as a potential profit.

Cheers,
Vinny
Title: Re: HotForex
Post by: Stan HotForex on May 27, 2011, 11:53:05 AM
Dear all,

I appreciate that fact that our new bonus may have caused some confusion so i wanted to clarify the situation and make our intentions very clear.

I want to start by quoting the feedback we got from one of our clients:

That’s actually a great plan.  Give people a GIGANTIC bonus that they can keep in exchange for being long-time clients, instead of encouraging quick (and maybe reckless) trading to keep the bonus.

I like it very much!”

The new 50% bonus cannot be lost unless the volume requirements are met. The volume requirements are $1 per standard lot. Even though this might be a bit on the low side we have a very relaxed time limit on this which means that clients can build their volume traded over time.. This will encourage our clients to stay with us and reinforce our policy of building long term relationships.

Looking at it from a different angle, it is like we are giving our clients a rebate of 0.1 pip per trade. So by giving back some of the commission we earn, we reinforce our relationship with clients.

For the terms and condition of the new bonus please go to http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf

As of next week we will give the option to our clients to choose out of two Bonus Schemes depending on what matches their trading style.

Please let me know if you have any further questions and i will do my best to answer them.

Best Regards,

Stan HotForex
Title: Re: HotForex
Post by: Stan HotForex on May 27, 2011, 11:58:10 AM
The only not good thing about hotforex is their spread still high , EURUSD 2 sometimes more  ::) ,,
If they drop their spreads definitely I will trade live with them.   8)

i.e Thinkforex has better spreads.

Dear Cutedoctor,

We appreciate your feedback. Please note that our EURUSD spread rarely goes over 2 pips. Also please check our other pairs as well (i.e. the GBPUSD) since we have tight spreads across the board (rather than just offering tight spread only on the EURUSD).

I will pass your feedback to our team.

Best Regards,

Stan HotForex
Title: Re: HotForex
Post by: ktxtraffic on May 29, 2011, 06:57:44 AM
it is really good to see a direct support here from Hot Forex.
I'm wondering if Hot Forex will stop accepting US clients from July 2011 and
close all current US clients' accounts by July.

And what documents do you require to open a live account with your company?
Title: Re: HotForex
Post by: Vinny on May 29, 2011, 09:52:01 AM
Hello ktxtraffic,

I think HotForex will continue to accept US clients after July 2011. I believe only the Swiss brokers are dropping the US clients from July 2011. I guess the final word here has Stan, so you have to wait until Monday for his answer.

As of the documents required to open a live account you will need photo ID and proof of address.

Cheers,
Vinny
Title: Re: HotForex
Post by: ktxtraffic on May 29, 2011, 11:37:54 AM
Vinny,

Thanks for your help.

I'm just curious how come Hot Forex can still accept US clients ?

Title: Re: HotForex
Post by: Vinny on May 30, 2011, 01:48:20 PM
Hello everyone,

Writing to let you know that you can now use PayPal for deposits and withdrawals.

Cheers,
Vinny
Title: Re: HotForex
Post by: lowyoda on May 30, 2011, 01:58:34 PM
Still has not a EUR Moneybooker but really a good broker ^^
Title: Re: HotForex
Post by: CAJUN on May 30, 2011, 03:44:44 PM
Hello everyone,

Writing to let you know that you can now use PayPal for deposits and withdrawals.

Cheers,
Vinny
Thank you Vinny!

CAJUN
Title: Re: HotForex
Post by: robl45 on May 30, 2011, 09:18:37 PM
you must have passed the feedback an aweful lot already since its been the biggest complaint for months now, and for months we have heard that it would get better.  and I've watched the spread on eurusd, rarely over 2 I think is a bit of a stretch.  most of the time it seems to be right at 2 and during asian sessions over 2.

and while other pairs may be more inline,  most of the trading occurs on eurusd.

The only not good thing about hotforex is their spread still high , EURUSD 2 sometimes more  ::) ,,
If they drop their spreads definitely I will trade live with them.   8)

i.e Thinkforex has better spreads.

Dear Cutedoctor,

We appreciate your feedback. Please note that our EURUSD spread rarely goes over 2 pips. Also please check our other pairs as well (i.e. the GBPUSD) since we have tight spreads across the board (rather than just offering tight spread only on the EURUSD).

I will pass your feedback to our team.

Best Regards,

Stan HotForex
Title: Re: Currenex account type
Post by: awsl on May 31, 2011, 05:07:47 AM
Are there anyone using Currenex account type? Can you tell your experience.

Is if worth using this currenex account since there are addition charges per lot as compare to standard account?

Title: Re: Currenex account type
Post by: Josef on May 31, 2011, 07:12:02 AM
Are there anyone using Currenex account type? Can you tell your experience.

Is if worth using this currenex account since there are addition charges per lot as compare to standard account?

For better service you should pay more. Also interested in feedback about this account.
Title: Re: Currenex account type
Post by: robl45 on May 31, 2011, 02:47:04 PM
My honest opinion from when i tested the currenex account was that while the spreads are better,  the ecn account from finfx using integral had better spreads and cheaper commissions.  And people all seem to say that integral is much better than currenex.

No disrespect to Hotforex here, just my opinion from what I saw.

Are there anyone using Currenex account type? Can you tell your experience.

Is if worth using this currenex account since there are addition charges per lot as compare to standard account?

For better service you should pay more. Also interested in feedback about this account.
Title: Re: HotForex
Post by: Stan HotForex on June 01, 2011, 02:02:10 PM
Dear all,

We are happy to announce that we will now be offering two bonus programs. This should offer more flexibility to our clients.

For details please go to http://www.hotforex.com/en/deposit-withdraw/bonus-offerings.html

Best Regards,

Stan

HotForex.com
Title: Re: HotForex
Post by: Stan HotForex on June 01, 2011, 02:04:48 PM
Dear Rob,

We will work on lowering the spread on EURUSD. I would also appreciate it if you could tell me what kind of spread you are looking for on that pair.

Best Regards,

Stan

HotForex.com
Title: Re: HotForex
Post by: jamesfrance on June 01, 2011, 03:14:38 PM
Hello everyone,

Writing to let you know that you can now use PayPal for deposits and withdrawals.

Cheers,
Vinny

It seems the Paypal option is no longer available
Title: Re: HotForex
Post by: Vinny on June 01, 2011, 03:31:53 PM
Hello everyone,

Writing to let you know that you can now use PayPal for deposits and withdrawals.

Cheers,
Vinny


It seems the Paypal option is no longer available

Hello James,

PayPal is messing up again with the forex brokers and the account is on hold for next 24-72 hours...  It will be back up.
Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on June 01, 2011, 05:40:03 PM
i'll take a look at the demo spreads when i get home.  this issue has persisted for so long i haven't looked at the demo much lately.  will take a look at all the spreads later today.

Dear Rob,

We will work on lowering the spread on EURUSD. I would also appreciate it if you could tell me what kind of spread you are looking for on that pair.

Best Regards,

Stan

HotForex.com
Title: Re: HotForex
Post by: jamesfrance on June 01, 2011, 06:29:41 PM
They should be nearer 1 pip and under as opposed the the 2 pip mark where they are now
Title: Re: HotForex
Post by: rgmann on June 02, 2011, 06:35:12 AM
They should be nearer 1 pip and under as opposed the the 2 pip mark where they are now

Really? I haven't heard of any non-ENC/non-commission accounts that keep their spreads much below 1.5 to 2.5 pips most of the time. My HotForex standard account is very comparable to my FXDD spreads. Of course, there's always a slight variation, but they seem quite close every time I check. I think the only way to get consistently lower spreads (i.e., below 1 pip) is to fork out the money for a commissioned based ECN or Currenex account -- something not worth the extra money in my opinion.

Cheers,
Roger
Title: VPS to Hotforex
Post by: awsl on June 02, 2011, 10:53:11 AM
Hello Stan,


Btw can you recommend which VPS provider has faster connection speed to the Hotforex server? 

Can hotforex consider to provide Free VPS to clients?

Title: Re: HotForex
Post by: robl45 on June 02, 2011, 02:19:32 PM
I checked out the spreads last night, at least for the time period I was looking at, they looked pretty decent.  although finfx normal account still beating spread on all pairs except eurusd at that time.  So I may throw some money in soon.

a couple of questions for Stan,

1.  is it possible to open at 5pm on Sunday instead of 5:15?  otherwise no gap traders can run and necessitates me keeping another brokerage account.

2.  why does the GMT time switch?  Collective is +1 all  year round,  having the GMT server change means all EA's likely have to be changed every time, quite a hassle when you have many EA's running as Auto GMT time on EA's is about as reliable as a windows computer.

3.  No disrespect to the affiliates, they do a great job, but personally I don't need rebates, would like to see an account with lower spreads instead.  If people aren't affiliated with someone, that should be possible right?  or even affiliate with someone and get the rebate in spread or something like that.


For Stan or anyone else,

can you still fund with debit card for no fees like people said you could before?

does anyone know the IP addresses for the servers so I can test latency with my VPS.  Is there a direct USA server or is it a Finfx deal where they have one but it relays to the finland server so you are better going to the direct server.
Title: Re: HotForex
Post by: Vinny on June 02, 2011, 06:20:52 PM
awsl - I have heard pretty good feedback for the London based VPS servers of CNS.

Rob,

I'm not sure that server time can be switched for now. As of the spreads HotForex has the final word, but there is no spread markup from IBs or Affiliates at HotForex, so I'm not sure if you can get such account type. Debit and CC deposit I believe are still with no fees. Here is the IP address of the live server - 78.140.160.37 If you have any other questions let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Broki on June 02, 2011, 06:33:47 PM
We use CNS London and my ping is 6-8ms with HotForex  8)



Title: Re: HotForex
Post by: Vinny on June 02, 2011, 06:35:10 PM
We use CNS London and my ping is 6-8ms with HotForex  8)





That's what I'm talking about  8)
Title: Re: HotForex
Post by: robl45 on June 02, 2011, 06:36:47 PM
isn't there a US server as well?  my vps is in new jersey.

awsl - I have heard pretty good feedback for the London based VPS servers of CNS.

Rob,

I'm not sure that server time can be switched for now. As of the spreads HotForex has the final word, but there is no spread markup from IBs or Affiliates at HotForex, so I'm not sure if you can get such account type. Debit and CC deposit I believe are still with no fees. Here is the IP address of the live server - 78.140.160.37 If you have any other questions let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on June 02, 2011, 06:39:22 PM
Not anymore. You can check why with Obama's administration......

There are China, Middle East and European servers.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on June 02, 2011, 06:44:36 PM
Not anymore. You can check why with Obama's administration......

There are China, Middle East and European servers.

Cheers,
Vinny

ah, so if I go with you for affiliate, I gotta make sure I do 50 lots a month so I can get the free vps that is located near the servers :)
Title: Re: HotForex
Post by: robl45 on June 06, 2011, 01:51:59 PM
how do you fund by paypal if you wanted to do that, I don't see that on the site?
Title: Re: HotForex
Post by: Vinny on June 06, 2011, 02:02:50 PM
Yeah HF are dealing with PP again... Seems that PP is trying to bounce all the forex brokers. If it's a small deposit up to 5K you can use your Debit or Credit cards free of charge. If you want to use another deposit option I will make sure that any fees that may occur during the deposit will get covered.

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on June 06, 2011, 02:22:39 PM
problem is its a trust account, and getting the trustee to get a debit card on the account may be a hassle, so hooking up paypal to the account if its possible might be quicker.  I'll have to see.  just would like to get this funded before i'm getting buried :)

Yeah HF are dealing with PP again... Seems that PP is trying to bounce all the forex brokers. If it's a small deposit up to 5K you can use your Debit or Credit cards free of charge. If you want to use another deposit option I will make sure that any fees that may occur during the deposit will get covered.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on June 06, 2011, 03:31:18 PM
There are quite a lot of options for funding I think you should manage it. As soon as PP gets up and running again I will let you know.

Vinny
Title: Re: HotForex
Post by: psdr03 on June 06, 2011, 06:48:05 PM
Hope paypal gets fixed with HF. Any time frame for that Vinny?

Anyway, probably a stupid question, but I'll ask it anyway, why do almost all brokers prefer to process the withdrawals the same way you deposited your funds? I initially wanted to use my card, but then when withdrawing HF would send it back to my card, I'd prefer a different method for withdrawing, wire or paypal maybe, but customer service said that's not possible. Withdrawals will be processed the same method used for deposits.

THank you for your answers. Awesome forum by the way.
Title: Re: HotForex
Post by: Vinny on June 06, 2011, 06:54:41 PM
Hope paypal gets fixed with HF. Any time frame for that Vinny?

Anyway, probably a stupid question, but I'll ask it anyway, why do almost all brokers prefer to process the withdrawals the same way you deposited your funds? I initially wanted to use my card, but then when withdrawing HF would send it back to my card, I'd prefer a different method for withdrawing, wire or paypal maybe, but customer service said that's not possible. Withdrawals will be processed the same method used for deposits.

THank you for your answers. Awesome forum by the way.

Hello psdr03,

I will try to get more info about the PayPal issue tomorrow.

HotForex is not allowed by the regulators (FSC Mauritius) to process withdrawals by using methods different from the deposit method. It is due to the money laundering policy.

Cheers,
Vinny
Title: Re: HotForex
Post by: psdr03 on June 06, 2011, 06:57:52 PM
That makes sense. Thanks for the quick reply.
Title: Re: HotForex
Post by: Vinny on June 06, 2011, 07:01:10 PM
No problem. If you have any other questions feel free to message me at any time.

Vinny
Title: HotForex
Post by: JCrew7384 on June 07, 2011, 05:26:40 AM
Anyone have any thoughts on performance, spreads, commissions, downtimes, working with eAs?
Title: Re: HotForex
Post by: SuperM on June 07, 2011, 02:00:35 PM
Kindly please explain what these 2 bunoses mean in simple term? Thanks!
Title: Re: HotForex
Post by: Vinny on June 07, 2011, 02:08:11 PM
Hello SuperM,

The 50% bonus is a withdrawable bonus and you can withdraw it after you meet certain conditions. Please find the bonus terms and conditions here http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf

The 15% bonus cannot be withdrawn and can be used as extra leverage or to help you to regain losses without the need to change your money management rules.

If you have any other questions let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: what on June 07, 2011, 11:35:06 PM
My HotForex live feed for Oil Gold and Silver has been down for hours. The commodities live feed has been frozen for more than 2 hours.  I realize that it is closed for one hour everyday. But I noticed it going down an hour before the daily break.  And now the break is over yet the feed is still down.  My other brokers are not having this problem and neither is HotForex's demo feed so my PC and internet connection are good and cannot be faulted.

Anyone else having this problem?
Title: Re: HotForex
Post by: what on June 08, 2011, 05:57:57 AM
Still down...
Title: Re: HotForex
Post by: SuperM on June 08, 2011, 01:38:10 PM
Hello SuperM,

The 50% bonus is a withdrawable bonus and you can withdraw it after you meet certain conditions. Please find the bonus terms and conditions here http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf

The 15% bonus cannot be withdrawn and can be used as extra leverage or to help you to regain losses without the need to change your money management rules.

If you have any other questions let me know.

Cheers,
Vinny

is it good or just useless? I read the example but Im not good to understand deep english. Kindly rephrase it here if you dont mind? That is the better the 50% or 15%? Thanks,
Title: Re: HotForex
Post by: psdr03 on June 08, 2011, 02:08:29 PM
Another question for Vinny, why is hotforex listed as a gambling/casino/poker merchant in moneybookers? Tried depositing through them, but got a message that these types of merchants are blocked from my country. Which is kind of weird, since they allow etoro deposits, but not hotforex.

I sent a message to customer service and got this reply:

If the merchant you are referring to does not identify themselves as gambling/casino/poker merchants, you should be able to deposit on their website.

Thanks
Title: Re: HotForex
Post by: Vinny on June 08, 2011, 04:02:06 PM
Hello SuperM,

The 50% bonus is a withdrawable bonus and you can withdraw it after you meet certain conditions. Please find the bonus terms and conditions here http://www.hotforex.com/documents/HF_Markets_Bonus_Terms_Conditions.pdf

The 15% bonus cannot be withdrawn and can be used as extra leverage or to help you to regain losses without the need to change your money management rules.

If you have any other questions let me know.

Cheers,
Vinny

is it good or just useless? I read the example but Im not good to understand deep english. Kindly rephrase it here if you dont mind? That is the better the 50% or 15%? Thanks,

It really depends on your trading style. If you are trading a lot and you are planning to keep your investment for longer period the 50% deposit bonus is a great option.

If you have more conservative trading style the 15% deposit bonus might work better for you. It is pretty much up to you.

If there is anything else that I can help you with please let me know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on June 08, 2011, 04:04:53 PM
Another question for Vinny, why is hotforex listed as a gambling/casino/poker merchant in moneybookers? Tried depositing through them, but got a message that these types of merchants are blocked from my country. Which is kind of weird, since they allow etoro deposits, but not hotforex.

I sent a message to customer service and got this reply:

If the merchant you are referring to does not identify themselves as gambling/casino/poker merchants, you should be able to deposit on their website.

Thanks

I know in person the VIP clients manager at Moneybookers and when I spoke to her about it I was told that the regulators at some countries classify the forex brokers as gambling/casino/poker merchants and there is nothing they can do about. I don't know where are you from, but there is nothing we can do about. You might want to try out some of the other options listed in the Account Manager.

Cheers,
Vinny
Title: Re: HotForex
Post by: what on June 08, 2011, 05:18:05 PM
HF's commodities live feed is finally back up.  Any explanations as to why the outage occurred  and exactly how long it was would be nice. I see two posts after mine have been answered yet mine has not been addressed. Some feedback on the matter would be appreciated.
Title: Re: HotForex
Post by: Broki on June 08, 2011, 05:36:23 PM
Another question for Vinny, why is hotforex listed as a gambling/casino/poker merchant in moneybookers? Tried depositing through them, but got a message that these types of merchants are blocked from my country. Which is kind of weird, since they allow etoro deposits, but not hotforex.

I sent a message to customer service and got this reply:

If the merchant you are referring to does not identify themselves as gambling/casino/poker merchants, you should be able to deposit on their website.

Thanks

Moneybookers intern filter system found that HotForex has to do with gambling as it seems LOL

you can change your credit-card settings when you go to it on your moneybookers profil.

here the options:

Please choose the default purpose for your future credit/debit card deposits:
 
I will use the funds deposited by credit/debit card for NON-GAMING purposes[?]
I will use the funds deposited by credit/debit card for GAMING purposes[?]
I do not wish to have a default purpose and would prefer to decide before each deposit

I think then you can fund your account ;-)
Title: Re: HotForex
Post by: Vinny on June 08, 2011, 05:53:30 PM
HF's commodities live feed is finally back up.  Any explanations as to why the outage occurred  and exactly how long it was would be nice. I see two posts after mine have been answered yet mine has not been addressed. Some feedback on the matter would be appreciated.

Still waiting the execution investigation and when I get the answer I will reply to you too. Sorry that it takes so long...

Cheers,
Vinny
Title: Re: HotForex
Post by: what on June 09, 2011, 05:22:03 PM
Thanks Vinny. I'd like to add that I have been trading with HF for a few months and have a great experience with them.  I hope their very fine service continues.
Title: Re: HotForex
Post by: Vinny on June 09, 2011, 06:08:08 PM
Thanks Vinny. I'd like to add that I have been trading with HF for a few months and have a great experience with them.  I hope their very fine service continues.

You are welcome! The team at HotForex is doing their best to provide the clients of the company with the finest possible service.

As of the issue with the feed on OIL, Gold and Silver... Just spoke with the MT4 Administrator and he found out what was the problem. HF were adding more liquidity and some clients got affected. It took him a while to check out the logs and find out, cause there were almost no complaints... If there is any loss caused by that please let me know, so I can forward your request for further investigation and make sure you get compensated.

If you have any other questions feel free to let me know.

Cheers,

Vinny
Title: Re: HotForex
Post by: Stan HotForex on June 14, 2011, 04:55:15 PM
HF's commodities live feed is finally back up.  Any explanations as to why the outage occurred  and exactly how long it was would be nice. I see two posts after mine have been answered yet mine has not been addressed. Some feedback on the matter would be appreciated.

Dear What,

I apologize for the late reply. I have been away for a few days. We would like to apologize for the downtime in the Commodities. We were upgrading our servers and unfortunately due to some technical issues the downtime was caused.

The issue is now fixed so not to worry. If any losses were caused because of this please let me know and we will reimburse you.

Best Regards,

Stan

HotForex.com
Title: Re: HotForex
Post by: what on June 14, 2011, 11:02:37 PM
Stan, thanks for the info.  I was fortunate in that I didn't suffer a loss during the outage due to the server update.  I would like ask you if and when HF plans to offer a mobile trading platform via iphone and Android phones?   That would be a great feature to add. I think it would attract even more traders to your brokerage.
Title: Re: HotForex
Post by: Stan HotForex on June 15, 2011, 04:33:15 PM
Stan, thanks for the info.  I was fortunate in that I didn't suffer a loss during the outage due to the server update.  I would like ask you if and when HF plans to offer a mobile trading platform via iphone and Android phones?   That would be a great feature to add. I think it would attract even more traders to your brokerage.

Dear What,

We will be offering I-Phone trading in the very near futures.

Regards,

Stan

HotForex.com
Title: Re: HotForex
Post by: Stan HotForex on June 15, 2011, 04:35:13 PM
Dear All,

I would like to let you know that we are now offering both EUR and USD deposits via Moneybookers.

Best Regards,

Stan

Hotforex.com
Title: Re: HotForex
Post by: lowyoda on June 15, 2011, 05:20:39 PM
Great Thanks Stan ^^
Title: Re: HotForex
Post by: what on June 15, 2011, 11:11:14 PM
Stan, thanks for the info.  I was fortunate in that I didn't suffer a loss during the outage due to the server update.  I would like ask you if and when HF plans to offer a mobile trading platform via iphone and Android phones?   That would be a great feature to add. I think it would attract even more traders to your brokerage.

Dear What,

We will be offering I-Phone trading in the very near futures.

Regards,

Stan

HotForex.com


Cool.   8)
Title: Re: HotForex
Post by: vicpips on June 17, 2011, 09:53:31 AM
I've sent Hotforex's support 2 emails about the rebate and deposit bonus issues and waited for more than 2 days, no response so far. Very poor support.
Title: Re: HotForex
Post by: Vinny on June 17, 2011, 01:04:13 PM
I've sent Hotforex's support 2 emails about the rebate and deposit bonus issues and waited for more than 2 days, no response so far. Very poor support.

Hello vicpips,

Please PM me with your account details. HF support is quite fast and maybe your email didnt pass through the spam filter or something, but if you provide me with your details I will pass it directly to an account manager at HotForex and you will get timely reply and resolution to all of the issues you have. If you need any help with anything at HotForex or just have any questions feel free to PM me.

Cheers,
Vinny
Title: Re: HotForex
Post by: vicpips on June 18, 2011, 03:07:34 AM
I have other brokers' accounts. They can reply in 24 hrs. It has been over 72 hours but still no response from Hotforex. Very disappointed.
Title: Re: HotForex - vickpips
Post by: forexjim on June 18, 2011, 04:04:08 AM
I've traded with Hotforex for over a year now ... there has been times when I had to send
my request more than once because of the rare "blip" that prevented the email from even
making the trip to them.

Have you emailed more than one time?  Tried skype?

Yes ... there's other brokers out there with great support.  I've been with them too.  And
you know, even THEY have taken longer than I wanted once in awhile to answer or resolve
the issue.

As for "what ... I can't complain here?" comment ... it's pretty much a free forum.  But
your energy may be better spent taking your communication to where they actually can
fix the issues.  Here all you're really doing is venting.  Not fixing.

Have a super weekend, vicpips.  And yes .. the sign will shine again here after this night too.


Title: Re: HotForex - vickpips
Post by: vicpips on June 18, 2011, 07:57:53 AM
I've traded with Hotforex for over a year now ... there has been times when I had to send
my request more than once because of the rare "blip" that prevented the email from even
making the trip to them.

Have you emailed more than one time?  Tried skype?

Yes ... there's other brokers out there with great support.  I've been with them too.  And
you know, even THEY have taken longer than I wanted once in awhile to answer or resolve
the issue.

As for "what ... I can't complain here?" comment ... it's pretty much a free forum.  But
your energy may be better spent taking your communication to where they actually can
fix the issues.  Here all you're really doing is venting.  Not fixing.

Have a super weekend, vicpips.  And yes .. the sign will shine again here after this night too.

Thanks forexjim!

Maybe my emails were really treated as spam and couldn't reach Hotforex's support. I've sent twice already and will keep trying on Mon.

Have a nice weekend!
Victor
Title: Re: HotForex - vickpips
Post by: Vinny on June 18, 2011, 10:12:34 AM
I've traded with Hotforex for over a year now ... there has been times when I had to send
my request more than once because of the rare "blip" that prevented the email from even
making the trip to them.

Have you emailed more than one time?  Tried skype?

Yes ... there's other brokers out there with great support.  I've been with them too.  And
you know, even THEY have taken longer than I wanted once in awhile to answer or resolve
the issue.

As for "what ... I can't complain here?" comment ... it's pretty much a free forum.  But
your energy may be better spent taking your communication to where they actually can
fix the issues.  Here all you're really doing is venting.  Not fixing.

Have a super weekend, vicpips.  And yes .. the sign will shine again here after this night too.

Thanks forexjim!

Maybe my emails were really treated as spam and couldn't reach Hotforex's support. I've sent twice already and will keep trying on Mon.

Have a nice weekend!
Victor

Hello Victor,

I have a reply to your questions sent via email with a carbon copy to me at 16:45 GMT +2 yesterday Exactly 4 mins after you PM-ed me with the question here. So I guess HF is fast ;) There might another issue with the emails here. I am going to forward it to you so let's hope you will receive it now. Please check your Spam folder too.

If you have any other questions and you think I can help you and I can reply to you quicker let me know.

Cheers,
Vinny
Title: Re: HotForex - vickpips
Post by: vicpips on June 18, 2011, 10:44:31 AM
I've traded with Hotforex for over a year now ... there has been times when I had to send
my request more than once because of the rare "blip" that prevented the email from even
making the trip to them.

Have you emailed more than one time?  Tried skype?

Yes ... there's other brokers out there with great support.  I've been with them too.  And
you know, even THEY have taken longer than I wanted once in awhile to answer or resolve
the issue.

As for "what ... I can't complain here?" comment ... it's pretty much a free forum.  But
your energy may be better spent taking your communication to where they actually can
fix the issues.  Here all you're really doing is venting.  Not fixing.

Have a super weekend, vicpips.  And yes .. the sign will shine again here after this night too.

Thanks forexjim!

Maybe my emails were really treated as spam and couldn't reach Hotforex's support. I've sent twice already and will keep trying on Mon.

Have a nice weekend!
Victor

Hello Victor,

I have a reply to your questions sent via email with a carbon copy to me at 16:45 GMT +2 yesterday Exactly 4 mins after you PM-ed me with the question here. So I guess HF is fast ;) There might another issue with the emails here. I am going to forward it to you so let's hope you will receive it now. Please check your Spam folder too.

If you have any other questions and you think I can help you and I can reply to you quicker let me know.

Cheers,
Vinny

Hi Vinny,

I've received the Hotforex's email forwarded by you, but the email sent directly by John of Hotforex still has not reached my email box. Just checked the spam folder, nothing there. I don't know why. Anyway, thanks a lot for your help.

Have a good weekend!
Victor
Title: Re: HotForex
Post by: Vinny on June 18, 2011, 11:06:31 AM
Hi Victor,

I'm going to notify John. There might be an issue with the email server. If you need anything else contact me. You have my email now.

You have a great weekend too!

Cheers,
Vinny
Title: Re: HotForex
Post by: fritzerr on June 18, 2011, 12:11:03 PM
Hi Guys,
I had a couple of questions regarding opening new accounts and bonus eligibility  since previously i had a micro account that currently has no funds on it, however i was planning to open a currenex and i would like to know if i am still eligible to get deposit bonus since i have a previous account with HF. another thing i would like to know if it's possible to change the leverage of my currenex account meaning the max is 300:1 to something like 100:1 or 50:1.
Best Regards
Title: Re: HotForex
Post by: Vinny on June 18, 2011, 12:52:17 PM
Hi Guys,
I had a couple of questions regarding opening new accounts and bonus eligibility  since previously i had a micro account that currently has no funds on it, however i was planning to open a currenex and i would like to know if i am still eligible to get deposit bonus since i have a previous account with HF. another thing i would like to know if it's possible to change the leverage of my currenex account meaning the max is 300:1 to something like 100:1 or 50:1.
Best Regards

Hello  fritzerr,

As long as the other account is not funded you should be able to receive the bonus without any problems.

Leverage can be changed too. You just need to email support@hotforex.com to request it.

If you have any other questions feel free to contact me.

Cheers,
Vinny
Title: Re: HotForex
Post by: what on June 18, 2011, 04:52:49 PM
I have had good and quick responses by HF via chat and email.  The only thing that is of concern to me is that I have been getting many "offquotes" this past week.  I hope they can fix this soon because it is something that traders find unacceptable and they will avoid using a broker because of it.
Title: Re: HotForex
Post by: DexieMR on June 18, 2011, 05:25:50 PM
Hey,

I wanted to apologize to vicpips for my previous snarky post.  Thankfully, it has been pulled by admin I guess.

My intent was not to belittle, but to just use my questionable humor to point out that sometimes we need to have a little patience.  I cannot speak for admin at Hotforex, but I would like to think that they are possibly a small operation, and that sometimes it just takes time to answer emails... or that there was indeed some tech glitch that impeded communication.

Dexie
Title: Re: HotForex
Post by: rgmann on June 18, 2011, 08:20:47 PM
I have had good and quick responses by HF via chat and email.  The only thing that is of concern to me is that I have been getting many "offquotes" this past week.  I hope they can fix this soon because it is something that traders find unacceptable and they will avoid using a broker because of it.

That's strange, because I've been trading live with HotForex for 7 months now (the four majors) and have only had 1 offquote or requote that I can remember. It has truly not been an issue for me at all, even for the past week. You should forward your log file to support and see what they think might be causing the problem. Vinny can probably help you with this too.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on June 19, 2011, 10:54:04 AM
I have had good and quick responses by HF via chat and email.  The only thing that is of concern to me is that I have been getting many "offquotes" this past week.  I hope they can fix this soon because it is something that traders find unacceptable and they will avoid using a broker because of it.

Hello,

Please email execution@hotforex.com with your mt4 logs, so they can check what was the issue. If you want me to check it for you I will need some details from your side, so I can be specific when I speak with the execution department. Feel free to PM me if you need any help.

Cheers,
Vinny
Title: Re: HotForex
Post by: JCrew7384 on June 22, 2011, 07:02:11 PM
Hello,

Hoping someone can help me. I have a Standard account open at HotForex. Having trouble depositing funds. I tried credit card, it failed. I tried Money Bookers where I have an account, but it said that transfers between US clients and international clients is not permitted.

Any thoughts? How can a US-based client deposit and withdraw funds from HotForex?
Title: Re: HotForex
Post by: Vinny on June 23, 2011, 09:51:54 PM
Hello,

Hoping someone can help me. I have a Standard account open at HotForex. Having trouble depositing funds. I tried credit card, it failed. I tried Money Bookers where I have an account, but it said that transfers between US clients and international clients is not permitted.

Any thoughts? How can a US-based client deposit and withdraw funds from HotForex?

Hello JCrew7384,

The maximum deposit that you can do via credit card at once is 5000 (USD or EUR), Moneybookers are not allowing you to use their service, because they are FSA regulated and according to their rules, US citizens can't use their service to deposit money in Forex brokers and some gambling sites. A good option for US based clients is AlertPay (Canadian based payment processor) - you will be able to deposit from there and you can also connect your checking account to their system, request AlertPay Debit Card and so on. It's a pretty useful service from my experience and pretty easy to use. I had no problems with them and I have turned a good amount of money there ;) (can't say the same for PayPal....)

Have you tried to contact HotForex support regarding your issue?

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on June 24, 2011, 01:44:08 PM
correct me if I'm wrong, but woudln't paypal be a much better option for US citizens?  hotforex supposed to take paypal right?

Hello,

Hoping someone can help me. I have a Standard account open at HotForex. Having trouble depositing funds. I tried credit card, it failed. I tried Money Bookers where I have an account, but it said that transfers between US clients and international clients is not permitted.

Any thoughts? How can a US-based client deposit and withdraw funds from HotForex?

Hello JCrew7384,

The maximum deposit that you can do via credit card at once is 5000 (USD or EUR), Moneybookers are not allowing you to use their service, because they are FSA regulated and according to their rules, US citizens can't use their service to deposit money in Forex brokers and some gambling sites. A good option for US based clients is AlertPay (Canadian based payment processor) - you will be able to deposit from there and you can also connect your checking account to their system, request AlertPay Debit Card and so on. It's a pretty useful service from my experience and pretty easy to use. I had no problems with them and I have turned a good amount of money there ;) (can't say the same for PayPal....)

Have you tried to contact HotForex support regarding your issue?

Cheers,
Vinny
Title: Re: HotForex
Post by: JCrew7384 on June 24, 2011, 02:12:58 PM
HotForex does not take PayPal, but FXDD does. Just signed up for a micro account with them and transfer from PP went through in about 4 hours. Cool...
Title: Re: HotForex
Post by: robl45 on June 24, 2011, 02:32:50 PM
HotForex does not take PayPal, but FXDD does. Just signed up for a micro account with them and transfer from PP went through in about 4 hours. Cool...

it was stated on here that they do take paypal.
Title: Re: HotForex
Post by: JCrew7384 on June 24, 2011, 02:46:45 PM
I have an unfunded live account through them because their methods aren't working for me (and no PayPal per their support team)
Title: Re: HotForex
Post by: Vinny on June 24, 2011, 08:54:28 PM
You are correct Rob. PayPal deposist were available for a while, but PayPal decided to stop it again and I don't know how long it's going to take, before they decide to allow HotForex to use their services again.

Cheers,
Vinny
Title: Re: HotForex
Post by: alimoh on June 25, 2011, 04:55:20 AM
I opened standard account with hotfrex 2 weeks ago. Excellent service and execution however confused about bonus stuff. I choose 50% bonus and per this reply bonus can be use even if it goes below main account equity, but cannot be withdraw which is fine. Question is as per PDF information in regards to bonus for 50% let say I deposited 10K got 5K bonus, if account goes below 10K, all trades will be closed and stopped out? Then what’s the use of the bonus and providing this higher leverage which we cannot be use? Please clarify as someone can blow their account if they are not clear whether they can use the bonus even if account goes below initial deposit of 10K. Any clarification in this matter highly appreciated, thanks




Dear Josef,

You can lose the bonus. The point here is that you cannot withdraw the bonus. In the example that you deposit $200 and get $60 in bonus, if you lose $200 then you will be left with $60 in your account. You can then continue trading and either also loose the remaining $60 or bring the account up. But you will not be able to withdraw the $60. In other words, the maximum withdrawal you will be able to make is any balance over $60.

I hope the above is clear. If you have any further questions please fell free to ask.

Thank you,

Stan
Title: Re: HotForex
Post by: robl45 on June 26, 2011, 12:26:22 AM
I believe its if account gets to 5K, all trades will be closed out.

I opened standard account with hotfrex 2 weeks ago. Excellent service and execution however confused about bonus stuff. I choose 50% bonus and per this reply bonus can be use even if it goes below main account equity, but cannot be withdraw which is fine. Question is as per PDF information in regards to bonus for 50% let say I deposited 10K got 5K bonus, if account goes below 10K, all trades will be closed and stopped out? Then what’s the use of the bonus and providing this higher leverage which we cannot be use? Please clarify as someone can blow their account if they are not clear whether they can use the bonus even if account goes below initial deposit of 10K. Any clarification in this matter highly appreciated, thanks




Dear Josef,

You can lose the bonus. The point here is that you cannot withdraw the bonus. In the example that you deposit $200 and get $60 in bonus, if you lose $200 then you will be left with $60 in your account. You can then continue trading and either also loose the remaining $60 or bring the account up. But you will not be able to withdraw the $60. In other words, the maximum withdrawal you will be able to make is any balance over $60.

I hope the above is clear. If you have any further questions please fell free to ask.

Thank you,

Stan
Title: Re: HotForex
Post by: Vinny on June 26, 2011, 03:36:56 PM
Hello alimoh,

The bonus in question in this topic is the old 30% deposit bonus (15% rescue bonus now) which can be used for trading and can be lost. The conditions for the 50% bonus are diffent and this type of bonus can't be used for trading before the bonus conditions are met and also can't be lost. That's why when opening the account you have the option to choose between both of the bonuses. Here's the link to the website of HotForex where you can read all of the information about the bonus options currently offered.

http://hotforex.com/en/deposit-withdraw/bonus-offerings.html

Cheers,
Vinny

I opened standard account with hotfrex 2 weeks ago. Excellent service and execution however confused about bonus stuff. I choose 50% bonus and per this reply bonus can be use even if it goes below main account equity, but cannot be withdraw which is fine. Question is as per PDF information in regards to bonus for 50% let say I deposited 10K got 5K bonus, if account goes below 10K, all trades will be closed and stopped out? Then what’s the use of the bonus and providing this higher leverage which we cannot be use? Please clarify as someone can blow their account if they are not clear whether they can use the bonus even if account goes below initial deposit of 10K. Any clarification in this matter highly appreciated, thanks




Dear Josef,

You can lose the bonus. The point here is that you cannot withdraw the bonus. In the example that you deposit $200 and get $60 in bonus, if you lose $200 then you will be left with $60 in your account. You can then continue trading and either also loose the remaining $60 or bring the account up. But you will not be able to withdraw the $60. In other words, the maximum withdrawal you will be able to make is any balance over $60.

I hope the above is clear. If you have any further questions please fell free to ask.

Thank you,

Stan
Title: Re: HotForex
Post by: Max_001 on June 26, 2011, 07:44:28 PM
Hello,

i would be nosy if anybody of you maybe analyzed already differences between:

-  Hotforex Micro (NON-IB)
-  Hotforex Micro (IB)

if yes - are theire differences for the Spreads ?

Because i think  an average  of 1.7 Spread (on my IB account) is little strange  with making promotion  "from 0.8 pips".

seems to be that  <1.0 is very rar

many thx

Max
Title: Re: HotForex
Post by: robl45 on June 28, 2011, 01:01:46 AM
can someone confirm if the spreads on hotforex demo account are same as live normal account?  they seem to have gotten awefully low all of a sudden, they were hovering around 2 on eurusd and now sitting at 1.2 or less.
Title: Re: HotForex
Post by: Josef on June 28, 2011, 08:58:43 AM
can someone confirm if the spreads on hotforex demo account are same as live normal account?  they seem to have gotten awefully low all of a sudden, they were hovering around 2 on eurusd and now sitting at 1.2 or less.

Hi, they used to be the same. But I'm not sure right now, PM Roger, he has been doing a good research...
Title: Re: HotForex
Post by: Broki on June 28, 2011, 12:54:48 PM
News News !!!

I have some good news from HotForex...


HotForex is pleased to announce that as of Monday the 4th of July it will be extending its trading hours.

In line with our commitment for continual improvements in the trading conditions we provide our Traders with, HotForex will be streaming live prices as of 00:00 (GMT +2) on the Monday and closing the weekly sessions on the Friday at 23:00 (GMT +2).

As a result of the above change the server times will be as follows;

GMT +2 hours

This change is the direct result of feedback from our clients and is a clear indication that HotForex is striving to service its client’s needs and taking such requests seriously.

We hope you enjoy the new improved trading conditions.

Kind regards,

HotForex

 8)



Title: Re: HotForex
Post by: rgmann on June 29, 2011, 06:39:12 AM
Hello,

i would be nosy if anybody of you maybe analyzed already differences between:

-  Hotforex Micro (NON-IB)
-  Hotforex Micro (IB)

if yes - are theire differences for the Spreads ?

Because i think  an average  of 1.7 Spread (on my IB account) is little strange  with making promotion  "from 0.8 pips".

seems to be that  <1.0 is very rar

many thx

Max

I'm not sure who your IB is, but there should be no difference between the spreads whether your account is under an IB or not. An average 1.7 spread on the EA is normal (and quite good) on the Micro and Premium (i.e., Standard) accounts. The 0.8 pips that you see advertised on the HotForex home page is for the Currenex account, which stays between 0.5 and 1 pip spread for the EU pair.

By the way, if anyone is looking for a very good IB for HotForex, Vinny is your guy!

Cheers,
Roger

Title: Re: HotForex
Post by: rgmann on June 29, 2011, 06:42:04 AM
can someone confirm if the spreads on hotforex demo account are same as live normal account?  they seem to have gotten awefully low all of a sudden, they were hovering around 2 on eurusd and now sitting at 1.2 or less.

Hi, they used to be the same. But I'm not sure right now, PM Roger, he has been doing a good research...

Sorry, but I'm using the Currenex account now, and no longer have the standard spread to compare to the demo account. But I do know that the demo and standard spreads were virtually identical when I used to have both types of accounts.

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on June 29, 2011, 08:13:38 AM
Hello,

Spreads on demo accounts were fixed yesterday and are back to normal.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on June 30, 2011, 07:29:36 AM
I just wanted to say that I got my first $5,000 withdrawal from HotForex. There was a "minor" mix-up at first (I don't want to go into any more details than that), but the HotForex team and Vinny came through for me and got everything taken care of to my satisfaction. Thanks for all your hard work!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Mic on June 30, 2011, 09:34:00 AM
I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?
Title: Re: HotForex
Post by: Vinny on June 30, 2011, 10:25:42 AM
I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?

Hello Mic,

I don't agree with your post, Just checked the swap rates at Windsor. I see only calculation of it at Trading point and can't find it at FinFx.

Please compare and be more specific.

HotForex - http://hotforex.com/en/trading-conditions/swap-rollover.html

Windsor - http://www.windsorbrokers.biz/en/content/rollover-swap

Trading point - http://www.trading-point.com/overnight-positions

Thank you!

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on June 30, 2011, 01:31:15 PM
yea  a lot of brokers are negative long and sell.

I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?

Hello Mic,

I don't agree with your post, Just checked the swap rates at Windsor. I see only calculation of it at Trading point and can't find it at FinFx.

Please compare and be more specific.

HotForex - http://hotforex.com/en/trading-conditions/swap-rollover.html

Windsor - http://www.windsorbrokers.biz/en/content/rollover-swap

Trading point - http://www.trading-point.com/overnight-positions

Thank you!

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on June 30, 2011, 02:39:40 PM
I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?

Hello Mic,

I don't agree with your post, Just checked the swap rates at Windsor. I see only calculation of it at Trading point and can't find it at FinFx.

Please compare and be more specific.

HotForex - http://hotforex.com/en/trading-conditions/swap-rollover.html

Windsor - http://www.windsorbrokers.biz/en/content/rollover-swap

Trading point - http://www.trading-point.com/overnight-positions

Thank you!

Cheers,
Vinny

I compared for the pairs I trade by clicking on each pair in Market Watch, then on Symbols, then Properties.
Title: Re: HotForex
Post by: Vinny on June 30, 2011, 03:20:08 PM
I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?

Hello Mic,

I don't agree with your post, Just checked the swap rates at Windsor. I see only calculation of it at Trading point and can't find it at FinFx.

Please compare and be more specific.

HotForex - http://hotforex.com/en/trading-conditions/swap-rollover.html

Windsor - http://www.windsorbrokers.biz/en/content/rollover-swap

Trading point - http://www.trading-point.com/overnight-positions

Thank you!

Cheers,
Vinny

I compared for the pairs I trade by clicking on each pair in Market Watch, then on Symbols, then Properties.

Hello Mic,

I got it now! Please stick with the table, because these are the swap rates on the Live accounts. I will check why there are differences in the demo(might be the case with the other brokers too).

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on June 30, 2011, 03:34:53 PM
I'm presently running demo accounts with these brokers:  Hot Forex; FinFx; Windsor; Trading Point. Of these four, Hot Forex has the worst negative swap rates by far. Why is this?

Hello Mic,

I don't agree with your post, Just checked the swap rates at Windsor. I see only calculation of it at Trading point and can't find it at FinFx.

Please compare and be more specific.

HotForex - http://hotforex.com/en/trading-conditions/swap-rollover.html

Windsor - http://www.windsorbrokers.biz/en/content/rollover-swap

Trading point - http://www.trading-point.com/overnight-positions

Thank you!

Cheers,
Vinny

I compared for the pairs I trade by clicking on each pair in Market Watch, then on Symbols, then Properties.

Hello Mic,

I got it now! Please stick with the table, because these are the swap rates on the Live accounts. I will check why there are differences in the demo(might be the case with the other brokers too).

Cheers,
Vinny

Thanks Vinny. I was for instance getting killed by the swap rate at HF for the aud/cad, my favorite pair. I was trading a semi-martingale EA which keeps trades open for days sometimes, and even weeks occasionally.
Title: Re: HotForex
Post by: keleshia on June 30, 2011, 03:41:09 PM
Just in case some may not know, they launched iphone app for HotForex itrader! ^_^ Yessss!  ;D

edit: i discovered a little bug, not sure if its mine alone, Under open positions, i tried to click open to modify one of my open pairs e.g, USDJPY, however i was directed to GBPUSD, i had to go back to it and try opening another pair to make sure i am directed to the correct pair I wanted to modify/close.
Anyone else have this issue? Be careful in case you may not notice this and close the pair you may not want to incidentally!  >:(

Title: Re: HotForex
Post by: robl45 on June 30, 2011, 04:40:55 PM
Just in case some may not know, they launched iphone app for HotForex itrader! ^_^ Yessss!  ;D

yea, android kicking the crap out of that closed platform totalitarian operating system, I'm jumping for joy too.
Title: Re: HotForex
Post by: Vinny on June 30, 2011, 05:18:08 PM
Hello,

Swap rates on demo accounts have been just fixed and they match the ones on Live accounts.

http://hotforex.com/en/trading-conditions/swap-rollover.html

Cheers,
Vinny
Title: Re: HotForex Swaps on Demo Platform
Post by: Stan HotForex on June 30, 2011, 05:19:37 PM
Dear Mic,

The swaps on the demo platform are now alligned with the ones on the Live account.
The swaps get updated automatically, but it seems that the Demo ones were onot updated.

All is fixed now.

Many thanks for your feedback.

Best Regards,

Stan
HotForex
Title: Re: HotForex I-Phone Trading
Post by: Stan HotForex on June 30, 2011, 05:21:34 PM
Dear Keleshia,

Many thanks for the feedback on the I-Phone Trader. I will take your comment to our technicians and we will fix this asap.

Best Regards,

Stan,

Hotforex.com
Title: Re: HotForex
Post by: robl45 on June 30, 2011, 07:16:22 PM
are new hours 5pm EST-4pm EST?  pretty sure its 5PM EST start time, not sure if its 4pm or 5pm EST end time.

and +3 during summer months and +2 during winter months, is that correct?
Title: Re: HotForex
Post by: pinco on June 30, 2011, 07:37:39 PM
What's the difference between your currenex account and a pure raw ecn ?
Title: Re: HotForex I-Phone Trading
Post by: what on June 30, 2011, 07:55:00 PM
Dear Keleshia,

Many thanks for the feedback on the I-Phone Trader. I will take your comment to our technicians and we will fix this asap.

Best Regards,

Stan,

Hotforex.com

Good job HF on adding the mobile trading option so fast.  I like that HF has embraced mobile trading. I would like to offer the suggestion of adding Android mobile trading too.  I know alot of traders that prefer droids over iphone.   It's good to have both offered and it shows that HF is committed to being a top level broker.

Title: Re: HotForex
Post by: Vinny on June 30, 2011, 08:25:24 PM
Hello Rob,

5 pm EST start time - 4 PM EST end time. You got it right!
I will check it one more time to make sure, but I think you are using DST there too so that should be it.

Cheers,
Vinny
Title: Re: HotForex I-Phone Trading
Post by: Vinny on June 30, 2011, 08:27:28 PM
Dear Keleshia,

Many thanks for the feedback on the I-Phone Trader. I will take your comment to our technicians and we will fix this asap.

Best Regards,

Stan,

Hotforex.com

Good job HF on adding the mobile trading option so fast.  I like that HF has embraced mobile trading. I would like to offer the suggestion of adding Android mobile trading too.  I know alot of traders that prefer droids over iphone.   It's good to have both offered and it shows that HF is committed to being a top level broker.

Hello what,

Going to inform Stan about your request, so he can forward it to the proper person. And yes you are right HotForex is committed of being top level broker!

Cheers,
Vinny
Title: Re: HotForex
Post by: what on June 30, 2011, 08:31:28 PM
Thanks, Vinny.

I have a question about the new trading hours also.  My Metals quotes have had their 1 hour break for the last 2 days two hours earlier than in the past.  Why is HF Gold and Silver trading breaking for 1 hour at 19:00 GMT now instead of 21:00 GMT like it has been?  The NY spot market is still open during this time.
Title: Re: HotForex
Post by: Vinny on June 30, 2011, 08:34:53 PM
Thanks, Vinny.

I have a question about the new trading hours also.  My Metals quotes have had their 1 hour break for the last 2 days two hours earlier than in the past.  Why is HF Gold and Silver trading breaking for 1 hour at 19:00 GMT now instead of 21:00 GMT like it has been?  The NY spot market is still open during this time.

Hello what,

I think it's because of the new LP which was added for better price feed and execution, but I have to confirm that with a top level person from HF, which I can do tomorrow (London business hours) and I will let you know.

Cheers,
Vinny
Title: Re: HotForex
Post by: Mic on June 30, 2011, 11:26:32 PM
Thanks Vinny and Stan for your excellent support!
Title: Re: HotForex i- Phone Trader
Post by: Stan HotForex on July 01, 2011, 10:27:19 AM
Dear Keleshia,

The i-Phone trader seems to be working from our side. Please send us an email to support@hotforex.com with your account details so we investigate this specific case.

Best Regards,

Stan HotForex
Title: Re: HotForex
Post by: what on July 01, 2011, 08:16:08 PM
This is the 3rd day in a row that my Gold and Silver quotes have been turned off at 19:00 GMT instead of 21:00 GMT for the 1 hour break.  For the last two days I have told online chat that it has been happening to me. They turned on my quotes back on each time but today no one is on chat so now I can't trade.

EDIT: I just noticed that all quotes (except for OIL) are off including Fx(closed 1 hour than it supposed to on Friday). All my other brokers are still trading though.  Guys, love HF but this is getting frustrating for me.
Title: Re: HotForex
Post by: Mic on July 01, 2011, 08:53:38 PM
I have four instances of the HF demo. The first one completely froze up and never worked again so I deleted it. Now its happening on another one of my platforms. Hope this doesn't happen live.
Title: Re: HotForex
Post by: Vinny on July 01, 2011, 08:59:45 PM
Hello guys,

I noticed that too and informed the tech team over the phone. Not sure if it's something with Currenex or HF, cause the currency feed comes directly from Currenex and I see only the oil moving. Will keep you informed if I get any info tonight.

Cheers,
Vinny
Title: Re: HotForex
Post by: verhaeghe on July 01, 2011, 09:32:55 PM
i had a chat with the support
and they are updating to make it all run faster   :)
it will not be back on until the market is opening sunday
Title: Re: HotForex
Post by: what on July 02, 2011, 12:32:34 AM
i had a chat with the support
and they are updating to make it all run faster   :)
it will not be back on until the market is opening sunday
At this point I just want them to get their timezones correct and stop turning of my Metals quotes two hours before they are supposed to do it.  I am now holding a trade over the weekend that I wanted to and should been able to close out for a profit before the rightful close time.   
Title: Re: HotForex
Post by: robl45 on July 03, 2011, 10:34:00 PM
extremely impressed that hotforex could open at 5pm est without blowing out the spreads.  I notice the eurusd chart seems to have bad data towards the end of friday,  would we assume that is from the switchover?  its no where near what collective has.  off by like 20 pips or so.  collective ends an hour later on friday and I've factored that in.  but looking at collective and hotforex at the same hour last friday,  there is around 20 pip discrepancy.  obviously that really will mess up a gap trading strategy,  assuming its just from the switchover or some bad data.  or my demo account is truly messed up :)
Title: Re: HotForex
Post by: what on July 03, 2011, 11:04:01 PM
Metals and Oil quotes should be on now as of  22:00 GMT. They aren't.
Title: Re: HotForex
Post by: what on July 03, 2011, 11:38:54 PM
Metal and Oil quotes are on now.  HF online chat support was very helpful.
Title: Re: HotForex
Post by: Josef on July 04, 2011, 10:31:18 AM
Quote
Metal and Oil quotes are on now.  HF online chat support was very helpful.

Yes, their support is one of the best.
Title: Re: HotForex
Post by: Vinny on July 04, 2011, 12:47:02 PM
extremely impressed that hotforex could open at 5pm est without blowing out the spreads.  I notice the eurusd chart seems to have bad data towards the end of friday,  would we assume that is from the switchover?  its no where near what collective has.  off by like 20 pips or so.  collective ends an hour later on friday and I've factored that in.  but looking at collective and hotforex at the same hour last friday,  there is around 20 pip discrepancy.  obviously that really will mess up a gap trading strategy,  assuming its just from the switchover or some bad data.  or my demo account is truly messed up :)

Hello Rob,

The mess up was caused by the switchover. Everything is going to go smoothly from now on.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on July 04, 2011, 12:54:30 PM
Quote
Metal and Oil quotes are on now.  HF online chat support was very helpful.

Yes, their support is one of the best.

Hello what and Josef,

I would like to thank you for your feedback from the name of the HotForex team! They are working hard to provide the clients of the company with the best possible service in the industry and as a customer oriented company they will continue doing it!

Thank you!

Cheers,
Vinny
Title: Re: HotForex
Post by: pinco on July 04, 2011, 03:09:12 PM
What's the difference between your currenex account and a pure raw ecn ?
Title: Re: HotForex
Post by: Vinny on July 04, 2011, 04:19:23 PM
Hello pinco,

There is no difference.

Cheers,
Vinny
Title: Re: HotForex
Post by: Broki on July 04, 2011, 05:44:35 PM
What's the difference between your currenex account and a pure raw ecn ?

pinco,

Currenex connects more than 70 global banks to a electronic trading network.

it's one of the deepest liquidity pools in Forex and streaming the prices to the broker...
Title: Re: HotForex
Post by: robl45 on July 05, 2011, 03:29:27 AM
put a spead tracker ea on that counts ticks.  brought up collective and hotforex mt4s at same time and let them run.  on eurusd,  hotforex has 3000 ticks,  collective, almost 11000.   i can understand a little discrepancy, but that seems like a lot.
Title: Re: HotForex
Post by: Josef on July 05, 2011, 09:02:47 AM
put a spead tracker ea on that counts ticks.  brought up collective and hotforex mt4s at same time and let them run.  on eurusd,  hotforex has 3000 ticks,  collective, almost 11000.   i can understand a little discrepancy, but that seems like a lot.

Robl, in my opinion there are fast and slow brokers. The same difference between FXPro and Alpari UK data feed.
Title: Re: HotForex
Post by: pinco on July 05, 2011, 01:11:12 PM
Hello pinco,

There is no difference.

Cheers,
Vinny

Thanks
Title: Re: HotForex
Post by: Josef on July 05, 2011, 02:54:34 PM
Quote
Metal and Oil quotes are on now.  HF online chat support was very helpful.

Yes, their support is one of the best.

Hello what and Josef,

I would like to thank you for your feedback from the name of the HotForex team! They are working hard to provide the clients of the company with the best possible service in the industry and as a customer oriented company they will continue doing it!

Thank you!

Cheers,
Vinny

You welcome.

Any discounts?  ;)
Title: Re: HotForex
Post by: DiF0r on July 05, 2011, 03:05:49 PM
Do you guys know what would be great? If the previous 20% bonus could be rolled over to become withdrawable like the new 50% bonus after closing X lots  :P
Title: Re: HotForex
Post by: Broki on July 05, 2011, 03:10:29 PM
Do you guys know what would be great? If the previous 20% bonus could be rolled over to become withdrawable like the new 50% bonus after closing X lots  :P

you as best IB here can suggest this to HotForex  :)

Info from HotForex:

Old accounts that want to be placed under the new bonus scheme should send an email to support@hotforex.com

Accounts who do not wish to be placed under the bonus scheme should also send an email to the above address.

Best Regards,

HotForex Management

you need any other help - pm me

happy pips
Title: Re: HotForex
Post by: Josef on July 06, 2011, 07:32:11 AM
Do you guys know what would be great? If the previous 20% bonus could be rolled over to become withdrawable like the new 50% bonus after closing X lots  :P

What??? Hot Forex offers 50% bonus ?
Title: Re: HotForex
Post by: Vinny on July 06, 2011, 07:36:52 AM
Do you guys know what would be great? If the previous 20% bonus could be rolled over to become withdrawable like the new 50% bonus after closing X lots  :P

What??? Hot Forex offers 50% bonus ?

Hello Josef,

Please follow the link below to see the bonus options offered by Hot Forex.

http://hotforex.com/en/deposit-withdraw/bonus-offerings.html

If you have any questions feel free to contact me.

Cheers,
Vinny
Title: Re: HotForex
Post by: maciejburno on July 06, 2011, 07:40:16 AM
50% bonus but only once you trade equal amount of lots. If you get $1000 bonus, you need to trade 1000 lots for it to be able to widthraw. If your equity drops below your original amount, the bonus dissapears.

Example:
Deposit $1000, bonus: $500 for total $1500
If your equity goes down to $500, all your trades are closed and bonus removed. So actually, it doesn't help much unless you are able to trade enough lots to make the bonus become widthrawable.
Title: Re: HotForex
Post by: Josef on July 06, 2011, 07:50:44 AM
50% bonus but only once you trade equal amount of lots. If you get $1000 bonus, you need to trade 1000 lots for it to be able to widthraw. If your equity drops below your original amount, the bonus dissapears.

Example:
Deposit $1000, bonus: $500 for total $1500
If your equity goes down to $500, all your trades are closed and bonus removed. So actually, it doesn't help much unless you are able to trade enough lots to make the bonus become widthrawable.

This is fare, nobody what to give their money for free.
Title: Re: HotForex
Post by: maciejburno on July 06, 2011, 07:56:06 AM
They do have another bonus, but I am not sure how it works. Perhaps Vinny, could you give us an example how the second bonus works?
Title: Re: HotForex
Post by: rgmann on July 06, 2011, 08:07:04 AM
They do have another bonus, but I am not sure how it works. Perhaps Vinny, could you give us an example how the second bonus works?

The other bonus is 15% of every deposit made (while the 50% bonus is only for your initial deposit) and can never be withdrawn. It simply increases your trading margin, allowing you to trade with higher lot sizes. As explained on the HF website...

"This bonus program is intended to protect accounts from drawdown periods. The bonus can be lost with no limitations and also be used as margin." (http://hotforex.com/documents/HF_Markets_15percent_Rescue_Bonus.pdf)

This is actually a great plan if you are earning rebates. For example, every month the rebates I have earned are automatically deposited in my HF account. I receive a 15% bonus on every one of those deposits, each and every month. Thus I can trade with higher lot sizes, increasing both the rebates I earn and bonuses granted every month, which contiues to compound over time. I think this is a much better plan overall for the long-term trader...  8)

Cheers,
Roger 



Title: Re: HotForex
Post by: maciejburno on July 06, 2011, 08:13:38 AM
They do have another bonus, but I am not sure how it works. Perhaps Vinny, could you give us an example how the second bonus works?

The other bonus is 15% of every deposit made (while the 50% bonus is only for your initial deposit) and can never be withdrawn. It simply increases your trading margin, allowing you to trade with higher lot sizes. As explained on the HF website...

"This bonus program is intended to protect accounts from drawdown periods. The bonus can be lost with no limitations and also be used as margin." (http://hotforex.com/documents/HF_Markets_15percent_Rescue_Bonus.pdf)

This is actually a great plan if you are earning rebates. For example, every month the rebates I have earned are automatically deposited in my HF account. I receive a 15% bonus on every one of those deposits, each and every month. Thus I can trade with higher lot sizes, increasing both the rebates I earn and bonuses granted every month, which contiues to compound over time. I think this is a much better plan overall for the long-term trader...  8)

Cheers,
Roger

Strange, because I received 50% 3 times already on my account. :)
Title: Re: HotForex
Post by: honami on July 06, 2011, 09:14:15 AM
I just open a demo account to try the OIL
But I found that there is no feed on OIL, Gold and Silver in "Data Center China" but it has feed in the "Data Center Europe 1"
Why is different between these Data Centers?

It's kind of annoying I have to check periodically to make sure it's not been switched to "Data Center China" automatically.

I plan to open live account but this is the issue I'm concerned about.

Sorry for my poor English  :D
Title: Re: HotForex
Post by: Vinny on July 06, 2011, 10:28:26 AM
Hello  maciejburno,

I don't see anything strange. You are using the 50% bonus program ;)

Cheers,
Vinny
Title: Re: HotForex
Post by: what on July 06, 2011, 01:53:16 PM
I can't trade. I'm getting "common
error" message.  I restarted my platform 3 times.  My internet connection is fine.  I can't get though to online chat.  It says all reps are busy.  Demo still works though.
What's strange it that is let close an open position (a hedge order) but then started giving me this error.  I finally got through to online chat. They said I will get a an email from support soon.

Title: Re: HotForex
Post by: Vinny on July 06, 2011, 02:25:31 PM
I can't trade. I'm getting "common
error" message.  I restarted my platform 3 times.  My internet connection is fine.  I can't get though to online chat.  It says all reps are busy.  Demo still works though.
What's strange it that is let close an open position (a hedge order) but then started giving me this error.  I finally got through to online chat. They said I will get a an email from support soon.

Hello what,

If you PM me with your account number I can check it right away for you.

Thanks
Title: Re: HotForex
Post by: robl45 on July 06, 2011, 02:30:03 PM
i keep seeing messages throughout the forum of people losing connections to the server and servers going down etc.  is this common?
Title: Re: HotForex
Post by: what on July 06, 2011, 02:31:27 PM
PM sent. Thanks for your help, Vinny.
Title: Re: HotForex
Post by: Vinny on July 06, 2011, 02:40:56 PM
i keep seeing messages throughout the forum of people losing connections to the server and servers going down etc.  is this common?

Are you talking about the demo or the Live.... there were a few disconnections two weeks ago on the Live server, but they were for 1-2 seconds. I am logged in 24/7 on 3 Live accounts and I dont have any problems using the fiber optics I have in my office and at home. If you know the people please ask them to send a screenshot from their MT4 logs to execution@hotforex.com and provide details about their location so the server administrator can investigate the issue.

Cheers,
Vinny
Title: Re: HotForex
Post by: what on July 06, 2011, 04:02:14 PM
Update:  Everything fixed quickly.

HF support and Vinny are the best.  It is good to know that a broker can be as responsive and trader friendly as this one. 

I am impressed.
Title: Re: HotForex
Post by: Vinny on July 06, 2011, 05:32:06 PM
I just open a demo account to try the OIL
But I found that there is no feed on OIL, Gold and Silver in "Data Center China" but it has feed in the "Data Center Europe 1"
Why is different between these Data Centers?

It's kind of annoying I have to check periodically to make sure it's not been switched to "Data Center China" automatically.

I plan to open live account but this is the issue I'm concerned about.

Sorry for my poor English  :D

Hello honami,

Click on any pair in the Market watch window, then right click on it and choose Show All from the menu and you should see OIL, Gold and Silver and all currency pairs available too.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on July 06, 2011, 05:32:54 PM
Update:  Everything fixed quickly.

HF support and Vinny are the best.  It is good to know that a broker can be as responsive and trader friendly as this one. 

I am impressed.

Thanks!
Title: Re: HotForex
Post by: rgmann on July 06, 2011, 06:54:55 PM
Strange, because I received 50% 3 times already on my account. :)

Sorry about that... I just re-read the 50% bonus terms, and I was incorrect about only receiving it on the initial deposit. Apparently you get 50% on every deposit that you make.

"The Fulfillment of conditions on a transaction is performed for each bonus successively starting from the first one." (https://www.hotforex.com/documents/HF_Markets_50percent_Withdrawal_Bonus_22062011.pdf)

That will teach me to drink scotch before I read the trading terms!   ;)   ;D

Cheers,
Roger
Title: Re: HotForex
Post by: Josef on July 07, 2011, 08:35:14 AM
Strange, because I received 50% 3 times already on my account. :)

Sorry about that... I just re-read the 50% bonus terms, and I was incorrect about only receiving it on the initial deposit. Apparently you get 50% on every deposit that you make.

"The Fulfillment of conditions on a transaction is performed for each bonus successively starting from the first one." (https://www.hotforex.com/documents/HF_Markets_50percent_Withdrawal_Bonus_22062011.pdf)

That will teach me to drink scotch before I read the trading terms!   ;)   ;D

Cheers,
Roger

Don't drink scotch - Drink tequila!
Title: Re: HotForex
Post by: maciejburno on July 07, 2011, 12:00:53 PM
Strange, because I received 50% 3 times already on my account. :)

Sorry about that... I just re-read the 50% bonus terms, and I was incorrect about only receiving it on the initial deposit. Apparently you get 50% on every deposit that you make.

"The Fulfillment of conditions on a transaction is performed for each bonus successively starting from the first one." (https://www.hotforex.com/documents/HF_Markets_50percent_Withdrawal_Bonus_22062011.pdf)

That will teach me to drink scotch before I read the trading terms!   ;)   ;D

Cheers,
Roger

Don't drink scotch - Drink tequila!

HAHA, problem is, when drinking tequila, my drinking buddies are 'dying like flies,' and end up one-man party with a huge hangover next day :).
Title: Re: HotForex
Post by: wakeel on July 08, 2011, 08:58:57 AM
I'd like to know if the bonus is applicable to the 1st deposit only irrespective of the account, or anytime one makes a deposit...I hope my question was under stood
Title: Re: HotForex
Post by: Josef on July 08, 2011, 09:12:52 AM
I'd like to know if the bonus is applicable to the 1st deposit only irrespective of the account, or anytime one makes a deposit...I hope my question was under stood

I assume it applies to all deposits, but Vinny will be able to tell you for sure.
Title: Re: HotForex
Post by: Vinny on July 08, 2011, 09:51:21 AM
I'd like to know if the bonus is applicable to the 1st deposit only irrespective of the account, or anytime one makes a deposit...I hope my question was under stood

I assume it applies to all deposits, but Vinny will be able to tell you for sure.

Hello wakeel,

Please me know about which type of bonus is your question.

For the 50% Bonus the maximum amount of bonuses on all of the individual client's accounts can't be more than $15,000/EUR 10,500

More details here: http://hotforex.com/documents/HF_Markets_50percent_Withdrawal_Bonus_22062011.pdf

The 15% rescue bonus will be applied on every deposit.

More details here:
http://hotforex.com/documents/HF_Markets_15percent_Rescue_Bonus.pdf

Cheers,
Vinny
Title: Re: HotForex
Post by: pinco on July 09, 2011, 01:41:43 PM
@http://www.100forexbrokers.com/broker-discussion/hotforex

<quote>My mistake, sorry, HotForex offers only STP accounts, there have no ECN accounts. (I was confused by "Currenex" account name + commission + market execution of orders - attricbutes of ECN trading)

HotForex charges commission on accounts they call "Currenex" (has nothing to do with Currenex platform), but, as they explained, commission is added only because the spreads are low, while the trading orders are not sent to ECN pools, but rather to 5-6 liquidity providers that fill orders for HotForex clients. </quote>

May you (Hotforex) please clarify this?
Title: Re: HotForex
Post by: Vinny on July 09, 2011, 05:38:16 PM
@http://www.100forexbrokers.com/broker-discussion/hotforex

<quote>My mistake, sorry, HotForex offers only STP accounts, there have no ECN accounts. (I was confused by "Currenex" account name + commission + market execution of orders - attricbutes of ECN trading)

HotForex charges commission on accounts they call "Currenex" (has nothing to do with Currenex platform), but, as they explained, commission is added only because the spreads are low, while the trading orders are not sent to ECN pools, but rather to 5-6 liquidity providers that fill orders for HotForex clients. </quote>

May you (Hotforex) please clarify this?

Hello pinco,

I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too.

On the MT4 platform you can't have the ECN in it's pure type, because of the technical limitations of the platform. You know that on the ECN platforms (like the Currenex platform) you can see the depth of the market and show your own orders in the system so other clients can hit those orders. All of that can't be achieved via the MT4 platform and here comes the Currenex bridge. Basically what happens is that you are trading on an ECN non-modified feed(HotForex can't change the spreads on the Currenex accounts) but your orders are passed straight through the Currenex ECN via the bridge that connects the MT4 server with it. That's how it is advertised on the Currenex website too "Offering Executable Streaming Prices (ESP™), Request For Streams (RFS), Benchmark Trading, Algorithmic Trading, and complete Prime Brokerage functionality with fully integrated Straight Through Processing (STP), Currenex connects more than 70 global banks to a superior electronic trading network, making Currenex one of the deepest liquidity pools in Forex." so there is really no difference. The only difference is the one that I have mentioned above - you can't see the orders of the other traders and can't see the depth of the market. I hope that explains it.

Cheers,
Vinny
Title: Re: HotForex
Post by: mikeki209 on July 12, 2011, 07:07:29 AM
Hi Vinny
I switched my live premium account into a currenex account a couple of days ago
and found some "off-quotes" and "trade context is busy" signals in my journal.
Does currenex account have these problems?
I thought Hotforex was a pure STP broker.
I've lost money due to some"off-quotes".
regards,
mikeki
-----------------------------------------------------------------------------------------------------
2011.07.12 03:06:19   '2XX01': order #1772016 buy 1.01 EURUSD closing at 0.00000 failed [Off quotes]
2011.07.12 03:06:15   '2XX01': order #1772016 buy 1.01 EURUSD closing at 0.00000 failed [Off quotes]
2011.07.12 03:06:05   '2XX01': order buy 1.01 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
2011.07.11 22:55:37   TradeDispatcher: trade context is busy
2011.07.11 22:55:37   '2XX01': order sell 0.87 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:37   TradeDispatcher: trade context is busy
2011.07.11 22:55:37   '2XX01': order sell 0.87 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:28   TradeDispatcher: trade context is busy
2011.07.11 22:55:28   '2XX01': order sell 0.92 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:27   TradeDispatcher: trade context is busy
2011.07.11 22:55:27   '2XX01': order sell 0.92 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:21   TradeDispatcher: trade context is busy
2011.07.11 22:55:21   '2XX01': order sell 0.96 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:20   TradeDispatcher: trade context is busy
2011.07.11 22:55:20   '2XX01': order sell 0.80 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:20   TradeDispatcher: trade context is busy
2011.07.11 22:55:20   '2XX01': order sell 0.96 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]


2011.07.12 03:06:19   '2XX01': order buy 1.18 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
2011.07.12 03:05:24   '2XX01': modification of invalid order #1771745
2011.07.12 03:05:20   '2XX01': modification of order #1771745 buy 2.39 EURUSD at 1.39713 sl: 1.39710 tp: 1.39811 -> sl: 1.39726 tp: 1.39827 failed [Off quotes]
2011.07.12 03:04:49   '2XX01': order buy 2.24 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
Title: Re: HotForex
Post by: maciejburno on July 12, 2011, 07:13:22 AM
Hi Vinny
I switched my live premium account into a currenex account a couple of days ago
and found some "off-quotes" and "trade context is busy" signals in my journal.
Does currenex account have these problems?
I thought Hotforex was a pure STP broker.
I've lost money due to some"off-quotes".
regards,
mikeki
-----------------------------------------------------------------------------------------------------
2011.07.12 03:06:19   '2XX01': order #1772016 buy 1.01 EURUSD closing at 0.00000 failed [Off quotes]
2011.07.12 03:06:15   '2XX01': order #1772016 buy 1.01 EURUSD closing at 0.00000 failed [Off quotes]
2011.07.12 03:06:05   '2XX01': order buy 1.01 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
2011.07.11 22:55:37   TradeDispatcher: trade context is busy
2011.07.11 22:55:37   '2XX01': order sell 0.87 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:37   TradeDispatcher: trade context is busy
2011.07.11 22:55:37   '2XX01': order sell 0.87 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:28   TradeDispatcher: trade context is busy
2011.07.11 22:55:28   '2XX01': order sell 0.92 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:27   TradeDispatcher: trade context is busy
2011.07.11 22:55:27   '2XX01': order sell 0.92 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:21   TradeDispatcher: trade context is busy
2011.07.11 22:55:21   '2XX01': order sell 0.96 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:20   TradeDispatcher: trade context is busy
2011.07.11 22:55:20   '2XX01': order sell 0.80 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]
2011.07.11 22:55:20   TradeDispatcher: trade context is busy
2011.07.11 22:55:20   '2XX01': order sell 0.96 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Trade context is busy]


2011.07.12 03:06:19   '2XX01': order buy 1.18 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
2011.07.12 03:05:24   '2XX01': modification of invalid order #1771745
2011.07.12 03:05:20   '2XX01': modification of order #1771745 buy 2.39 EURUSD at 1.39713 sl: 1.39710 tp: 1.39811 -> sl: 1.39726 tp: 1.39827 failed [Off quotes]
2011.07.12 03:04:49   '2XX01': order buy 2.24 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]

Did you have to open new account or they just switch it for you? A customer rep told me, that I have to open brand new account for other type.
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 07:16:19 AM
Hello mikeki,

Going to forward your logs to the administrator and will help you to resolve the issue.

maciejburno,

You can switch your account to currenex after a written confirmation.

Vinny

*Update

Just sent your logs to one of the managers at HotForex.
Title: Re: HotForex
Post by: Stan HotForex on July 12, 2011, 07:55:23 AM
Dear Mikeki,

At HotForex we strive to offer to our clients the best possible execution.

When there are execution problems we would appreciate it if you can send us an email at execution@hotforex.com.

Out team will do its best to find an effective and timely solution.

We will investigate this issue and let you know as soon as possible via your IB.

Best Regards,

Stan
HotForex.com 
Title: Re: HotForex
Post by: robl45 on July 12, 2011, 01:33:58 PM
trade context busy is not a mystery, each mt4 has one trade context, if you try to place orders at the same time, you will get trade context busy, and thats what was happening.

off quotes also happens at times,  basically means there is no quote at the time, could be server problem, could be that trading is not allowed at that time.  I've seen that at collective right at beginning of sunday session and also at rollover time.  that would be the thing i'm concerned about.

trade context busy means you need to run more mt4 instances and separate your ea's on those instances so none of them are placing orders right at the same time.

if it keeps happening, then it means hotforex servers are not up to task.  with collectives servers now, its very very hard to get trade context busy as the orders literally have to be on top of each other for it to happen.
Title: Re: HotForex
Post by: pinco on July 12, 2011, 04:01:02 PM
Vinny

"I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too. ......."


??????
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 04:26:08 PM
Hello pinco,

You have asked HotForex directly - that's why I wrote my answer this way.

Vinny

"I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too. ......."


??????
Title: Re: HotForex
Post by: pinco on July 12, 2011, 05:18:05 PM
Hello pinco,

You have asked HotForex directly - that's why I wrote my answer this way.

Vinny

"I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too. ......."


??????


I apologize, but I do not know the participants of this forum.
I am following this forum recently.

You work for Hotforex?

I await the response of Hotforex.

Ciao
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 05:30:04 PM
Hello pinco,

You have asked HotForex directly - that's why I wrote my answer this way.

Vinny

"I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too. ......."


??????


I apologize, but I do not know the participants of this forum.
I am following this forum recently.

You work for Hotforex?

I await the response of Hotforex.

Ciao

Hello pinco,

I'm glad everyone here associates me with HotForex, but I'm not an official representative of the company. That's the only broker I work with though. I will notify Stan to come over and reply to your question as soon as he gets a chance.

Cheers,
Vinny
Title: Re: HotForex
Post by: pinco on July 12, 2011, 06:41:49 PM
Hello pinco,

You have asked HotForex directly - that's why I wrote my answer this way.

Vinny

"I will give you my personal explanation of the things and on Monday an HF rep might come to the topic and answer your question too. ......."


??????


I apologize, but I do not know the participants of this forum.
I am following this forum recently.

You work for Hotforex?

I await the response of Hotforex.

Ciao

Hello pinco,

I'm glad everyone here associates me with HotForex, but I'm not an official representative of the company. That's the only broker I work with though. I will notify Stan to come over and reply to your question as soon as he gets a chance.

Cheers,
Vinny

Thanks   :)
Title: Re: HotForex
Post by: moodyman on July 12, 2011, 07:34:54 PM
Hi all, i recently started trading on Hotforex micro account, where i am using few EAs. I set up demo account aswell with same EAs and settings to test behaviour of EAs.

After few weeks i noticed, that EAs on live account often miss a lot of profitable trades, which were executed on demo account. How its possible, that live account behave so different? Does live platform freeze more often, or are charts smoothed on demo?

I mean, when i checked missed trades last time...on demo account, indicator showed crossing EMA and stochastic, but on live account, EMA did not crossed stochastic indicator so EA didnt enter the trade.

Can someone explain me in detail why is this happening? Best regards.
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 09:09:40 PM
Hi all, i recently started trading on Hotforex micro account, where i am using few EAs. I set up demo account aswell with same EAs and settings to test behaviour of EAs.

After few weeks i noticed, that EAs on live account often miss a lot of profitable trades, which were executed on demo account. How its possible, that live account behave so different? Does live platform freeze more often, or are charts smoothed on demo?

I mean, when i checked missed trades last time...on demo account, indicator showed crossing EMA and stochastic, but on live account, EMA did not crossed stochastic indicator so EA didnt enter the trade.

Can someone explain me in detail why is this happening? Best regards.


Hello moodyman,

That might have been during the time when HotForex were adding more liquidity providers and the demo accounts had the feed of the Currnex account type. As I can see from your post you are using a HotForex Micro Account, so there was a difference in the feeds for sure. I hope that explains it.

Thank you!

Cheers,
Vinny
Title: Re: HotForex
Post by: robl45 on July 12, 2011, 09:18:10 PM
well an hour missing Sunday night at the start of the most liquid pair isn't going to help the indicators any either :)
Title: Re: HotForex
Post by: odysseus11 on July 12, 2011, 09:23:22 PM
Hey Vinny,
I am pretty unhappy with todays continual off-quotes 5 minutes before the GBP news release. I thought you guys didnt play those games?

Because of the off-quotes, my EA missed the trades.

Just some feedback.

Odysseus
Title: Re: HotForex
Post by: mikeki209 on July 12, 2011, 09:28:00 PM
Thank You guys~ ;)

Best Regard,
Mikeki
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 09:32:01 PM
Hey Vinny,
I am pretty unhappy with todays continual off-quotes 5 minutes before the GBP news release. I thought you guys didnt play those games?

Because of the off-quotes, my EA missed the trades.

Just some feedback.

Odysseus

Hello Odysseus,

Feedback is always appreciated, because it helps the company to improve if something is wrong. Please send an email for further investigation with your MT4 logs to execution@hotforex.com and you can send a CC to me too - venelinvidenov@vvforex.com

Cheers,
Vinny



Title: Re: HotForex
Post by: Vinny on July 12, 2011, 09:32:40 PM
Thank You guys~ ;)

Best Regard,
Mikeki

Everything resolved?

Cheers,
Vinny
Title: Re: HotForex
Post by: mikeki209 on July 12, 2011, 09:52:29 PM
Thank You so much,,Vinny
But I still see so many off-quotes & old tick.. ;)

Best Regards,
mikeki


Thank You guys~ ;)

Best Regard,
Mikeki

Everything resolved?

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on July 12, 2011, 09:58:36 PM
Have you tried to restart your platform?

Cheers,
Vinny

Thank You so much,,Vinny
But I still see so many off-quotes .. ;)

Best Regards,
mikeki


Thank You guys~ ;)

Best Regard,
Mikeki

Everything resolved?

Cheers,
Vinny
Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 04:27:43 AM
Did you guys notice recently many disconnection from Hotforex servers? Both European and Chinese servers?
Title: Re: HotForex
Post by: Broki on July 13, 2011, 04:41:55 AM
Did you guys notice recently many disconnection from Hotforex servers? Both European and Chinese servers?

I had two disconnections today but it seems the preoblem was more my VPS with CNS and there London Server. The page was also down and when I pinged the HotForex server i had only 20-30 ms. normally is the ping to HotForex from this VPS 7-9ms.

Not sure what happened but I have an eye on bigger trades atm  ;)

Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 04:52:27 AM
Did you guys notice recently many disconnection from Hotforex servers? Both European and Chinese servers?

I had two disconnections today but it seems the preoblem was more my VPS with CNS and there London Server. The page was also down and when I pinged the HotForex server i had only 20-30 ms. normally is the ping to HotForex from this VPS 7-9ms.

Not sure what happened but I have an eye on bigger trades atm  ;)

Thanks and good luck :). I wonder what might cause me disconnection yesterday.
Title: Re: HotForex
Post by: Broki on July 13, 2011, 05:06:54 AM
Did you guys notice recently many disconnection from Hotforex servers? Both European and Chinese servers?

I had two disconnections today but it seems the preoblem was more my VPS with CNS and there London Server. The page was also down and when I pinged the HotForex server i had only 20-30 ms. normally is the ping to HotForex from this VPS 7-9ms.

Not sure what happened but I have an eye on bigger trades atm  ;)

Thanks and good luck :). I wonder what might cause me disconnection yesterday.

thanks we all need it at this times ;-)

You running the account from home PC or VPS ?

Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 05:12:27 AM
From home office, my trading set up is 4 computers connected constantly to 2 different internet providers, just in case ;)
Title: Re: HotForex
Post by: moodyman on July 13, 2011, 01:46:32 PM
Did you guys notice recently many disconnection from Hotforex servers? Both European and Chinese servers?

Yeah, i am experiencing disconnections lately, at last two times a day for few seconds. I am really dissapointed as i thought i would avoid freezing platform when i moved from dealing desk to ecn broker.
Title: Re: HotForex
Post by: robl45 on July 13, 2011, 02:24:15 PM
this is disconcerting to say the least.  I know nothing is perfect, but collective doesn't have the issues being mentioned here.  they have issues with spreads blowing out at times as they are Raw STP, but their technology doesn't stop, doesn't break, etc.

examples.  they had a server failure, apparently one of those things when the backup died as well, freak occurance,  when i contacted them, they were already on it.  They are constantly monitoring the pairs to see if they stop ticking, they get an email if ticks haven't gone through in X amount of minutes, they know before I email them about a problem.

To say the least,  eurusd being out for an HOUR on Sunday at the beginning of trading was unacceptable,  no one should have to inform them about this, they should be monitoring it and know.  how can you not notice that your most liquid traded pair is not working???

disconnects should not be happening.  offquotes should not be happening.  I've seen them occasionally at collective and usually its like 2 minutes after 5pm est on Sunday when there is no depth,  or maybe right around rollover.  but if its other times, something is wrong.

running my tick program on both demo accounts, collective has around 3x as many ticks going through on the same symbol.  maybe this is why hotforex has offquotes and collective doesn't.  I don't know.

what i do know is that I keep hearing about hotforex and finfx fixing trades that get messed up from technology glitches.  But what happens when someone drops 3K or 5K or 10K because of this?  I'm guessing hotforex isn't going to step up to the plate and fix that.


Title: Re: HotForex
Post by: Vinny on July 13, 2011, 02:59:09 PM
Hello everyone!

I understand your frustration of the issues that were taking place during the past two days. There is one thing that I can't understand - it is the first time that such major issues are taking place and everyone here starts to attack and complain. I want you to tell me something - did any of you received a refusal to get help or get his/her issue resolved in a timely manner? I don't think so... Even I'm coming here and helping everyone and using my connections with the management to get everything resolved for you as quick as possible... and I have nothing to do with customer support, but I'm contributing to all of the DonnaForex members...

Such issues can always happen... none of the companies out there are protected from it, but I want you to understand that if you are having problems or your account got damaged, because of that - the issue will be resolved in your favor!!!

There was some work done on the server and today everything is back to normal. If anyone took a loss, because of that - let me know or email directly execution@hotforex.com if you don't trust me for some reason. I think I have proved what I can do for you already.

If you are having problems check with customer support first, because the forum is not monitored 24/7.

If anyone needs help on resolving anything I'm giving you the contact emails again:

Execution department - execution@hotforex.com
Customer support - support@hotforex.com
My personal email - venelinvidenov@vvforex.com

Vinny
Title: Re: HotForex
Post by: Broki on July 13, 2011, 03:03:48 PM
Rob,

"eurusd being out for an HOUR on Sunday at the beginning of trading was unacceptable"

I saw this only on demo accounts..live was running without any problem on 4 different accounts I monitored at this time.

sure it has to work on demo the same way but as i know is HotForex changing few thinks because of the GMT switch.
Title: Re: HotForex
Post by: robl45 on July 13, 2011, 03:13:25 PM
thank you, that is good to know.

Rob,

"eurusd being out for an HOUR on Sunday at the beginning of trading was unacceptable"

I saw this only on demo accounts..live was running without any problem on 4 different accounts I monitored at this time.

sure it has to work on demo the same way but as i know is HotForex changing few thinks because of the GMT switch.
Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 03:13:48 PM
Hello everyone!

I understand your frustration of the issues that were taking place during the past two days. There is one thing that I can't understand - it is the first time that such major issues are taking place and everyone here starts to attack and complain. I want you to tell me something - did any of you received a refusal to get help or get his/her issue resolved in a timely manner? I don't think so... Even I'm coming here and helping everyone and using my connections with the management to get everything resolved for you as quick as possible... and I have nothing to do with customer support, but I'm contributing to all of the DonnaForex members...

Such issues can always happen... none of the companies out there are protected from it, but I want you to understand that if you are having problems or your account got damaged, because of that - the issue will be resolved in your favor!!!

There was some work done on the server and today everything is back to normal. If anyone took a loss, because of that - let me know or email directly execution@hotforex.com if you don't trust me for some reason. I think I have proved what I can do for you already.

If you are having problems check with customer support first, because the forum is not monitored 24/7.

If anyone needs help on resolving anything I'm giving you the contact emails again:

Execution department - execution@hotforex.com
Customer support - support@hotforex.com
My personal email - venelinvidenov@vvforex.com

Vinny

Thanks Vinny for the emails. I hope people can take care of their problems instead of complaining here. Just glad to know it was not my computer but someone else was also experiencing it recently - and I thought perhaps my router died again :).
Title: Re: HotForex
Post by: Vinny on July 13, 2011, 03:34:15 PM
You are welcome maciejburno,

It was not your router :)

HotForex is on your side guys... just keep that in mind. The team there is always open to resolve any of the issues you may have!

Cheers,
Vinny
Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 04:39:08 PM
HotForex is on your side guys... just keep that in mind. The team there is always open to resolve any of the issues you may have!

Cheers,
Vinny

***That's good to know. In that case, please refill my fridge with beer for tonight, because I am too busy trading at the moment ;)
Title: Re: HotForex
Post by: Vinny on July 13, 2011, 04:42:20 PM
HotForex is on your side guys... just keep that in mind. The team there is always open to resolve any of the issues you may have!

Cheers,
Vinny

***That's good to know. In that case, please refill my fridge with beer for tonight, because I am too busy trading at the moment ;)

What is your favorite brand ;) I like to drink Corona and Kokanee(we dont have it here)
Title: Re: HotForex
Post by: maciejburno on July 13, 2011, 04:50:42 PM
HotForex is on your side guys... just keep that in mind. The team there is always open to resolve any of the issues you may have!

Cheers,
Vinny

***That's good to know. In that case, please refill my fridge with beer for tonight, because I am too busy trading at the moment ;)

What is your favorite brand ;) I like to drink Corona and Kokanee(we dont have it here)

Corona with a pinch of salt (for sea taste) and lemon.... yessss :) Kokanee, what country would that be? Interesting, never heard of! I drink mainly polish beer, such as Zywiec, Lech, Tyskie, superb hard to get where I usually stay :)
Title: Re: HotForex
Post by: Vinny on July 13, 2011, 04:54:53 PM
The Beer
A light beer, it is most-commonly found in the Western provinces of Canada and the Pacific Northwest states of the USA, with sparse distribution in eastern provinces and states.
Kokanee is a Pilsner Style Lager with 5.0% alcohol v/v and is British Columbia's best selling beer. Kokanee beer is aged naturally. The "Glacier Fresh" taste of Kokanee (a marketing slogan for the brew) is created by making the beer from pure mountain stream water. It uses three varieties of malt and a blend of western grown North American hops. :)
Title: Re: HotForex
Post by: robl45 on July 13, 2011, 05:08:46 PM
i've been reading about issues with disconnects and such for awhile now.  Hotforex seems to really care about their customers and that is good.  I just think things need to be a little more proactive rather than reactive.

and of course you should know this has nothing to do with  your personally vinny, so hope you don't take any of this personally.

Hello everyone!

I understand your frustration of the issues that were taking place during the past two days. There is one thing that I can't understand - it is the first time that such major issues are taking place and everyone here starts to attack and complain. I want you to tell me something - did any of you received a refusal to get help or get his/her issue resolved in a timely manner? I don't think so... Even I'm coming here and helping everyone and using my connections with the management to get everything resolved for you as quick as possible... and I have nothing to do with customer support, but I'm contributing to all of the DonnaForex members...

Such issues can always happen... none of the companies out there are protected from it, but I want you to understand that if you are having problems or your account got damaged, because of that - the issue will be resolved in your favor!!!

There was some work done on the server and today everything is back to normal. If anyone took a loss, because of that - let me know or email directly execution@hotforex.com if you don't trust me for some reason. I think I have proved what I can do for you already.

If you are having problems check with customer support first, because the forum is not monitored 24/7.

If anyone needs help on resolving anything I'm giving you the contact emails again:

Execution department - execution@hotforex.com
Customer support - support@hotforex.com
My personal email - venelinvidenov@vvforex.com

Vinny
Title: Re: HotForex
Post by: Vinny on July 13, 2011, 05:14:37 PM
Hi Rob,

I don't take it personally no worries... Things are going to get settled... there is a lot more to come as trading instruments, quality of service etc etc... we all just need to be patient. I know there are some glitches and other things... There is a new improvement every single day and very soon you all will find out. Just wanted to let you know that if anything wrong happens to your account because of a server issue the resolution will be on your favor.

Cheers,
Vinny
i've been reading about issues with disconnects and such for awhile now.  Hotforex seems to really care about their customers and that is good.  I just think things need to be a little more proactive rather than reactive.

and of course you should know this has nothing to do with  your personally vinny, so hope you don't take any of this personally.

Hello everyone!

I understand your frustration of the issues that were taking place during the past two days. There is one thing that I can't understand - it is the first time that such major issues are taking place and everyone here starts to attack and complain. I want you to tell me something - did any of you received a refusal to get help or get his/her issue resolved in a timely manner? I don't think so... Even I'm coming here and helping everyone and using my connections with the management to get everything resolved for you as quick as possible... and I have nothing to do with customer support, but I'm contributing to all of the DonnaForex members...

Such issues can always happen... none of the companies out there are protected from it, but I want you to understand that if you are having problems or your account got damaged, because of that - the issue will be resolved in your favor!!!

There was some work done on the server and today everything is back to normal. If anyone took a loss, because of that - let me know or email directly execution@hotforex.com if you don't trust me for some reason. I think I have proved what I can do for you already.

If you are having problems check with customer support first, because the forum is not monitored 24/7.

If anyone needs help on resolving anything I'm giving you the contact emails again:

Execution department - execution@hotforex.com
Customer support - support@hotforex.com
My personal email - venelinvidenov@vvforex.com

Vinny
Title: Re: HotForex
Post by: wakeel on July 16, 2011, 09:42:02 AM
Please does any1 have a credit card-verified AP (alertpay) account...I want to fund my hot forex acc using alertpay (cos it's not passing the verified visa security), but can't fund my AP acc using my creditcard. It can only be charged if sm1 sends me a bill to pay through AP... so I need a trusted person who can send me a bill/charge so as to fund his AP acc then sends it back to my AP acc... If any1 can pls PM me... I hope my explanation was understood.

P.S. Vinny in case you can help I'd be glad
Title: Re: HotForex
Post by: maciejburno on July 16, 2011, 10:07:49 AM
Please does any1 have a credit card-verified AP (alertpay) account...I want to fund my hot forex acc using alertpay (cos it's not passing the verified visa security), but can't fund my AP acc using my creditcard. It can only be charged if sm1 sends me a bill to pay through AP... so I need a trusted person who can send me a bill/charge so as to fund his AP acc then sends it back to my AP acc... If any1 can pls PM me... I hope my explanation was understood.

P.S. Vinny in case you can help I'd be glad

I think hotforex support can help you with this. It is much safer than asking a stranger to use your money :)
Title: Re: HotForex
Post by: wakeel on July 16, 2011, 10:25:42 AM
Thanks, guess I'll try mailing them
Please does any1 have a credit card-verified AP (alertpay) account...I want to fund my hot forex acc using alertpay (cos it's not passing the verified visa security), but can't fund my AP acc using my creditcard. It can only be charged if sm1 sends me a bill to pay through AP... so I need a trusted person who can send me a bill/charge so as to fund his AP acc then sends it back to my AP acc... If any1 can pls PM me... I hope my explanation was understood.

P.S. Vinny in case you can help I'd be glad

I think hotforex support can help you with this. It is much safer than asking a stranger to use your money :)
Title: Re: HotForex
Post by: Vinny on July 16, 2011, 11:08:28 AM
Hello,

We are going to work it out on Monday, no worries. I just can't do anything during the weekend.

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on July 16, 2011, 11:19:33 AM
Aiite
Hello,

We are going to work it out on Monday, no worries. I just can't do anything during the weekend.

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on July 18, 2011, 11:31:46 AM
Was able to make the deposit by alertpay through Vinny. Thanks for your support once again
Please does any1 have a credit card-verified AP (alertpay) account...I want to fund my hot forex acc using alertpay (cos it's not passing the verified visa security), but can't fund my AP acc using my creditcard. It can only be charged if sm1 sends me a bill to pay through AP... so I need a trusted person who can send me a bill/charge so as to fund his AP acc then sends it back to my AP acc... If any1 can pls PM me... I hope my explanation was understood.

P.S. Vinny in case you can help I'd be glad
Title: Re: HotForex
Post by: Vinny on July 18, 2011, 11:36:01 AM
Hello wakeel,

You are welcome! If there is anything I can help you guys with, just let me know.

Cheers,
Vinny

Was able to make the deposit by alertpay through Vinny. Thanks for your support once again
Please does any1 have a credit card-verified AP (alertpay) account...I want to fund my hot forex acc using alertpay (cos it's not passing the verified visa security), but can't fund my AP acc using my creditcard. It can only be charged if sm1 sends me a bill to pay through AP... so I need a trusted person who can send me a bill/charge so as to fund his AP acc then sends it back to my AP acc... If any1 can pls PM me... I hope my explanation was understood.

P.S. Vinny in case you can help I'd be glad
Title: Re: HotForex
Post by: robl45 on July 18, 2011, 02:16:11 PM
has anyone noticed any particular issues with EA's on hotforex?  or will all my EA's on collective work without issue?  i'm planning to copy the mt4 folders that i use now to the new vps for hotforex.  then just login to those mt4 with my hotforex credentials.  obviously i might have to change gmt offset settings.

so basically its all working fine on collective, it should work fine on hotforex, but I know hotforex seems to say 30 pip min between stop orders and such, so just trying to avoid any surprises.
Title: Re: HotForex
Post by: Broki on July 18, 2011, 02:26:04 PM
has anyone noticed any particular issues with EA's on hotforex?  or will all my EA's on collective work without issue?  i'm planning to copy the mt4 folders that i use now to the new vps for hotforex.  then just login to those mt4 with my hotforex credentials.  obviously i might have to change gmt offset settings.

so basically its all working fine on collective, it should work fine on hotforex, but I know hotforex seems to say 30 pip min between stop orders and such, so just trying to avoid any surprises.

I think this will work for you. The SL/TP rule will only stressing when you run a Scalper with hard TP of 2 as example. I don't think you run this art of scalper ;-)

to go sure....set the risk 50% lower as normally when you change your GMT setting and monitor the first session of trades that all is fine and works.

hope that will help you and wish a good start with HotForex

Broki
Title: Re: HotForex
Post by: Max_001 on July 18, 2011, 04:41:46 PM
Hello,

@Vinny:   May i could place a question for you regarding Hotforex?

i'am using MDP on Hotforex Micro - And the Stop Level is too high.   it's at 0.00030.  and it should not be greater then 0.00020.

May you see a change to get a lower Stop level, because then the EA is little more Profitable.

Many thx

Max
Title: Re: HotForex
Post by: maciejburno on July 18, 2011, 04:46:09 PM
Hello,

@Vinny:   May i could place a question for you regarding Hotforex?

i'am using MDP on Hotforex Micro - And the Stop Level is too high.   it's at 0.00030.  and it should not be greater then 0.00020.

May you see a change to get a lower Stop level, because then the EA is little more Profitable.

Many thx

Max

From what I read above, Vinny is not working for hotforex, but is in good contact with people there.
Changing the company policy is not that easy, but.... I think hotforex is advertising itself as 'scalper heaven' so it would make sense if they get rid of stop level :).
Title: Re: HotForex
Post by: Vinny on July 18, 2011, 05:19:00 PM
Hello,

The stop level policy is a policy of the liquidity providers used by HotForex, not a company policy. I'm sure that in the future the company is going to push the LP's for better trading conditions. You may also check with the developer of the EA if anything can be adjusted by him too.

Cheers,
Vinny
Title: Re: HotForex
Post by: izzyt on July 21, 2011, 03:47:12 AM
Are US clients allowed to hedge? Are US clients forced to follow FIFO rules? Are US clients eligible for leverage above 50:1?

Thank You,
Izzy
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 08:30:15 AM
Hello Izzy,

US clients are allowed to have all of the trading conditions mentioned on the website.
You can use higher leverage, you can hedge and no FIFO is applied.

Cheers,
Vinny

Are US clients allowed to hedge? Are US clients forced to follow FIFO rules? Are US clients eligible for leverage above 50:1?

Thank You,
Izzy
Title: Re: HotForex
Post by: izzyt on July 21, 2011, 08:54:22 AM
Hi Vinny,

That's awesome! Thank you for the information. I've noticed that the advertised leverage for certain accounts is 300:1; however, I've seen an account on myfxbook with leverage as high as 500:1. Is individual leverage negotiable with this broker?

If I end up choosing this broker you can be sure I will use your affiliate link!

Thanks again for the help,
Izzy

Hello Izzy,

US clients are allowed to have all of the trading conditions mentioned on the website.
You can use higher leverage, you can hedge and no FIFO is applied.

Cheers,
Vinny
Title: Re: HotForex
Post by: gs700 on July 21, 2011, 09:09:57 AM
I had on issue with Hot...had an open short on friday...then when the market gapped down nicely in my favor the trade was closed out at my TP level which was way ABOVE the market price...meaning there was some "ghost buyer" on my order because price was not trading there...so how could it have been exited.

Pips were being robbed from me...and I wonder who is getting them? Surely they tried to pocket the difference.

I caught this error and was given credit for the missing pips! So be on alert.
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 10:41:43 AM
Hi Vinny,

May you know the Execution Time Differences between each of the Account types?

Right now i'am using  Micro.

And with 1 trade i have

~ Avg.Exec. Time: 707ms
~ Avg. Modify Time: 614ms

But i f raise up the Trades at same time. for example 3 the times are raising up high ;(

~ Avg.Exec. time : 1314ms
~ Avg. Modify Time: 1168ms

Latency from VPS to Broker = ~8ms

Many thx

Max
Title: Re: HotForex
Post by: bullofshiva on July 21, 2011, 10:54:14 AM
And with 1 trade i have

~ Avg.Exec. Time: 707ms
~ Avg. Modify Time: 614ms

But i f raise up the Trades at same time. for example 3 the times are raising up high ;(

~ Avg.Exec. time : 1314ms
~ Avg. Modify Time: 1168ms

Latency from VPS to Broker = ~8ms

Many thx

Max

Max, how do you measure execution times of the trades?

BoS
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 10:59:47 AM
Hello,

MDP is showing this info in the Chart ;)

best regards

Max
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 11:45:11 AM
Hi Izzy,

You're welcome. Check your PM.

Max

The issue about the execution latency has been escalated earlier today to the management. Resolution will come very soon.

Cheers,
Vinny
Hi Vinny,

That's awesome! Thank you for the information. I've noticed that the advertised leverage for certain accounts is 300:1; however, I've seen an account on myfxbook with leverage as high as 500:1. Is individual leverage negotiable with this broker?

If I end up choosing this broker you can be sure I will use your affiliate link!

Thanks again for the help,
Izzy

Hello Izzy,

US clients are allowed to have all of the trading conditions mentioned on the website.
You can use higher leverage, you can hedge and no FIFO is applied.

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on July 21, 2011, 11:59:24 AM
Just hoping if hotforex could make the minimum pending order level of the currenex acc @ most 2 pips, rather than the current value of 3 pips, so as to maximise profits due to the fast nature and the high number of trades taken by million dollar pips EA

Courtesy of its mdp traders

CC: Vinny, Broki
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 12:05:16 PM
@Vinny: thx für the Escalation.

@Wakeel: For the Stop level Policy. Vinny told us that this is a Liquid Provider Policy and not a Broker ones.  Maybe Hotforex is forcing the Providers to fit this more for the clients.

Best regards

max
Title: Re: HotForex
Post by: wakeel on July 21, 2011, 12:15:56 PM
@Max

Thanks
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 01:32:48 PM
@Vinny:

Also i would be happy if you could escalate the Requote Problems.

i have mostly 8% Requote errors if trading with MDP ;(

Many thx

Max
Title: Re: HotForex
Post by: maciejburno on July 21, 2011, 01:37:21 PM
@Vinny:

Also i would be happy if you could escalate the Requote Problems.

i have mostly 8% Requote errors if trading with MDP ;(

Many thx

Max

20% here ;)
Title: Re: HotForex
Post by: robl45 on July 21, 2011, 02:16:16 PM
there should be no requotes on an STP broker.
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 02:32:12 PM
in the Journal i have lot's off Quote entrys.

the Avg. Num. Requotes: 0.20 per transaction.

Average Time for Request:  now i got more Trades.  and the Time is at 2.6 secs.

i will analyze this in the next days ;)

Best regards

Max
Title: Re: HotForex
Post by: bullofshiva on July 21, 2011, 02:55:21 PM
@max thank you,

My figures on the MDP chart:
avg exec time: 1649 ms
avg open time: 3444 ms    (holy cow!!!)
avg modify time: 1161 ms

this could explain MDP's bad results...

currenex account, running from the CNS (8ms ping, proc load under 10%)

BoS 
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 03:03:50 PM
i didn't used the Funky_exit function.

maybe we should try this also.

i have now ~4320 open time average ;)

Let's see

Best regards

Max
Title: Re: HotForex
Post by: maciejburno on July 21, 2011, 03:26:58 PM
Hotforex is releasing indexes (12) and more currency pairs (will have over 40!)

News just came out
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 03:31:34 PM
Guys please send me screeshots of your Journals to venelinvidenov@vvforex.com

I am attaching a screenshot of one of the accounts I have and I have been playing with real money to test... you will see different order sizes and everything I dont have a single off quote message.... and yes you can see the account number LIVE 6 figures account of mine...

No SL, No TP just blind execution of trades....

The admin of HotForex is investigating the issue with the MDP so we get it fixed.

Cheers,
Vinny

P.S. I've shot more than 80 lots today... different sizes... larger and larger as you can see....
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 03:38:43 PM
thx vinny.  i did sent you a mail with the logs.

thx

max
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 03:42:21 PM
Thaks Max,

Forwarding it to the technicians.

Cheers,
Vinny
Title: Re: HotForex
Post by: odysseus11 on July 21, 2011, 03:45:23 PM
vinny I am a live hotforex account owner too and got the new of new instruments etc today - but it looked from the web page that max leverage on forex pairs is decreasing to 100:1 from current 300:1 is that true?
Title: Re: HotForex
Post by: Broki on July 21, 2011, 03:46:47 PM
Vinny,

the problem comes from MDP EA. I have it running on standard account to test it when i saw the user on the MDP thread with many trades up to (6-8..).

I contact like you the right people on HotForex to get thinks cleared with this bad coded beast of EA.

good support here  ;)

Title: Re: HotForex
Post by: Vinny on July 21, 2011, 03:51:57 PM
vinny I am a live hotforex account owner too and got the new of new instruments etc today - but it looked from the web page that max leverage on forex pairs is decreasing to 100:1 from current 300:1 is that true?

Hello odysseus11,

Leverage remains the same... no worries.

Cheers,
Vinny
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 04:10:28 PM
Hi,

@Broki: i recognized the Off quotes also for 2 trades on my side.

- Also very high Execution times >1300ms.  also for modify.

http://www.donnaforex.com/forum/index.php?topic=3675.msg110625#msg110625

theire is PixelM

He is trading 8 Simult. Trades and has for example <500 ms execution times on an other broker

Seems to be that it's not only MDP EA Problem.

Best regards

max
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 04:18:03 PM
Whatever the problem is we will get it resolved. The process has been started!

Cheers to everyone for being patient!

Vinny
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 04:33:54 PM
@Vinny:  Yes of course ;9

many thx

Max
Title: Re: HotForex
Post by: bullofshiva on July 21, 2011, 04:36:34 PM
Hotforex is releasing indexes (12) and more currency pairs (will have over 40!)

News just came out

YES!   ...  more currency pairs for the wallstreet  ;D
Title: Re: HotForex
Post by: maciejburno on July 21, 2011, 04:46:25 PM
Hotforex is releasing indexes (12) and more currency pairs (will have over 40!)

News just came out

YES!   ...  more currency pairs for the wallstreet  ;D

Haha I knew you would be the one who say that... crazy guy :)

I am in the middle of doing a manual strategy that has about 1-2 trades a month for specific currency pair, so I am very happy about more pairs = more chances.
Title: Re: HotForex
Post by: wakeel on July 21, 2011, 08:21:06 PM
Guess the currenex acc can be the bed of roses for mdp if average opening/execution/modification time can be <1000ms for 8 simultaneous trades. All others are ok on my HUD

@Max: are u using currenex or the standard acc
Title: Re: HotForex
Post by: pinco on July 21, 2011, 08:32:19 PM
I have a problem.
How do I deposit my money in euros with moneybookers.
I sent an email to support@hotforex.com yesterday, but still no answer.
Title: Re: HotForex
Post by: Vinny on July 21, 2011, 08:45:22 PM
Hello pinco,

Email me with your account number or PM me and I will give you the details.

Cheers,
Vinny

I have a problem.
How do I deposit my money in euros with moneybookers.
I sent an email to support@hotforex.com yesterday, but still no answer.
Title: Re: HotForex
Post by: Max_001 on July 21, 2011, 08:54:31 PM
@wakeel:  i'am using Micro because of low Deposit (Testing) proposal ;)

i don't know about Currenex.  primary i don't like the 10$ commission for 100.000;(.  if the spread stays under at 0.6-1.0 then i have nearly same costs like micro. i would be happy if Hotforex would change to DMA and only to request Spread. And that they are low ;) WIN/WIN Situation.

Does anybody did analyzed the Spread on Currenex for more then 1 week?

Anyway i will start Analyzing with 4xSentinel. i will have a look about the Performance and will upload it then. Maybe anybody would like having a look.

best regards

Max



Title: Re: HotForex
Post by: maciejburno on July 22, 2011, 07:49:44 AM
Hotforex adding more currencies from (if I miss any, pls let me know, doing it from my head):
Poland
Hungary
Turkey
South Africa

New Gold and Silver pairs trading against EUR (before only against USD)

12 indices

Looking forward to trade those new markets :).
Title: Re: HotForex
Post by: Broki on July 22, 2011, 11:27:33 AM
Hi Maciej,

here you can see all new trading details  ;)
http://hotforex.com/en/trading-conditions/new_products_and_liquidity_announcement.html 

there was a mistake in the last email form Hotforex about the 23:00 GMT trading stop today.
i contacted the guys at Hotforex to go sure and have the following Information..

trading stop today is at 20:00 GMT

i send out a sorry for that from the Hotforex guys and on monday we will be hopefully all very happy with the new improvements.

Title: Re: HotForex
Post by: maciejburno on July 22, 2011, 11:34:41 AM
Hi Maciej,

here you can see all new trading details  ;)
http://hotforex.com/en/trading-conditions/new_products_and_liquidity_announcement.html 

there was a mistake in the last email form Hotforex about the 23:00 GMT trading stop today.
i contacted the guys at Hotforex to go sure and have the following Information..

trading stop today is at 20:00 GMT

i send out a sorry for that from the Hotforex guys and on monday we will be hopefully all very happy with the new improvements.

Thanks Broki :)
It would be instane to trade at this time on Friday anyway ;) Only the position trades remains open.
Title: Re: HotForex
Post by: wakeel on July 22, 2011, 11:40:34 AM
Hello guys, what are the new improvements of the broker for mdp aside execution time. Has the minimum stop order limit been modified too
Title: Re: HotForex
Post by: Max_001 on July 22, 2011, 12:21:46 PM
@wakeel: as i know from yesterday, vinny escalated the off quote topics. Also the execution problems.

If theire news , vinny will post it for sure.

Best regards

Max
Title: Re: HotForex
Post by: wakeel on July 22, 2011, 01:01:14 PM
Thanks Max, I actually didn't hav the requote problem, mine was just the execution and modifying times which were >1000ms which I guess should hav bn resolved
Title: Re: HotForex
Post by: Max_001 on July 22, 2011, 09:39:17 PM
Hello, as broker told ~ 20:10 GMT i was disconnected. > correctly ;)

Now my account is "Disabled".

is that normal condition that accounts will be disabled? so to be safe not to trade anymore during changes?

Hoping the Server is switching to Europe Datacenter again after login ;(

PS: Anybody knows how to force A MT4 only to Assing 1 Primary? So to login first everytime to Europe for example. and if really not available to switch to next best once.

thx

Max
Title: Re: HotForex
Post by: Vinny on July 22, 2011, 10:03:23 PM
Hello everyone,

Accounts are disabled, because of the new instruments and liquidity that's getting added at the moment. There was an email sent in your MT4s about it.

Max you are right it is safer not to trade during the changes.

Cheers,
Vinny
Title: Re: HotForex
Post by: Max_001 on July 22, 2011, 10:55:34 PM
Thx Vinny.

i wish a good Weekend to all ;)

Best regards

max
Title: Re: HotForex
Post by: rgmann on July 23, 2011, 06:44:16 PM
Hello guys, what are the new improvements of the broker for mdp aside execution time. Has the minimum stop order limit been modified too

Hi wakeel,

The minimum limit and stop level for the EURUSD is still 3 pips according to the info they just put out...

http://hotforex.com/en/trading-conditions/trading_details_forex.html

And I have no idea if they have improved the execution time or not. I haven't heard anything back from Vinny about this yet, and nothing has been reported here about the issue being resolved. So I'm assuming it probably hasn't been done yet.

Cheers,
Roger
 
Title: Re: HotForex
Post by: wakeel on July 23, 2011, 07:00:21 PM
@rgmann: i mailed 'em a couple of times and these are the set of replies i got,read from bottom to top

Dear Trader,The execution should be improved by the new
liquidity being introduced.
Best Regards,--John WatsonHotForex Support Department.Email : john@hotforex.comWeb   : http://hotforex.comTel.     : +44-2033185978Skype : john.hotforexRisk warning: HotForex is regulated by the Financial Services Commission(FSC) of the Republic of Mauritius. Category 1 Global Business No.C110008214 License | Company Reg. No. 094286/GBL.The products and services referred to on this website may not be availableor eligible for sale to residents of certain countries or certain categoriesof investors. You should take appropriate advice from a suitably qualifiedprofessional adviser in the country in which you reside or carry out yourbusiness to establish if any restrictions are applicable. Investment in theFX market involves a high degree of risk to your money. Before investing inthe FX market you should be well aware of the risks involved due to thefluctuations in the value of such commodities' prices, which can causefluctuations in the value of your investment. Do not invest funds you cannotafford to lose. Please read the full disclaimer.
-----Original Message-----From: femi2oduntan@yahoo.com [mailto:femi2oduntan@yahoo.com] Sent: Friday, July 22, 2011 12:37 AMTo: support@bostontechnologies.comCc: support@hotforex.comSubject: Improvement On Order Timers
Will also be glad if you can improve on Opening, Execution and Modificationtimes (ie making average of each being <1000ms) as these are importantfactors for mdp to maximise profits too
------Original Message------From: support@bostontechnologies.comTo: MeSubject: RE: Stop Order LevelSent: 21 Jul 2011 12:39 PMDear Sir,We will be introducing new liquidity soon and what you mention will beauctioned.Best Regards,HotForex Support
-----Original Message-----From: femi2oduntan@yahoo.com [mailto:femi2oduntan@yahoo.com] Sent: Thursday, July 21, 2011 1:54 PMTo: support@hotforex.comSubject: Stop Order Level
Just hoping if hotforex could make the minimum pending order level of thecurrenex acc @ most 2 pips, rather than the current value of 3 pips, so asto maximise profits due to the fast nature and the high number of tradestaken by million dollar pips EACourtesy of its mdp traders
Title: Re: HotForex
Post by: Vinny on July 24, 2011, 01:56:46 AM
Hello guys,

Waiting for your comments about the execution on Monday. The new liquidity is a fact now, so I guess that should resolve the current issue!

As of the stop levels I will discuss it in person :)

I'm sorry that I can't keep up 100% with the topic, but I'm preparing my trip to meet with the team of HotForex next week and it's taking me some time to get everything done  :)

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on July 24, 2011, 07:29:45 AM
Hello guys,

Waiting for your comments about the execution on Monday. The new liquidity is a fact now, so I guess that should resolve the current issue!

As of the stop levels I will discuss it in person :)

I'm sorry that I can't keep up 100% with the topic, but I'm preparing my trip to meet with the team of HotForex next week and it's taking me some time to get everything done  :)

Cheers,
Vinny
Thanks for your help vinny. Are we to restart/reinstall our platforms for these liquidity updates to take place or it will be done automatically
Title: Re: HotForex
Post by: Vinny on July 24, 2011, 11:33:21 AM
Hello wakeel,

It has been already done and basically you don't have to do anything on your end. If you want you can just restart your platform.

In order to see the new trading instruments please follow the steps below:

1. Start your Metatrader 4 platform
2. Rick click on the market watch
3. Choose "Show all" from the menu and all instruments will be listed in your market watch window.

If you need help with anything feel free to contact me at any time!

Cheers,
Vinny

Title: Re: HotForex
Post by: wakeel on July 24, 2011, 01:20:39 PM
@vinny: thanks

I had already done a repair on all my mdp attached platforms cos I needed to reset the mdp timers so as to see the latest performance due to the liquidity updates; and i saw the newly introduced pairs
Title: Re: HotForex
Post by: CAJUN on July 25, 2011, 10:01:26 AM
I had an issue with Hotforex disabling my account Friday, i had 3 open trades on one of my ea's and all 3 hit SL because it could not recover.
Contacted support and my problem was resolved this morning, I can tell Hotforex is really trying to accomodate there clients, great support and great response.

CAJUN
Title: Re: HotForex
Post by: Vinny on July 25, 2011, 04:02:01 PM
Hello guys!

Please give me some feedback on the performance today! As much as you can, so I can forward it to the management and they check if anything needs to be improved etc etc....

@CAJUN - I'm glad everything got resolved!!!

Cheers,
Vinny

P.S. I wont be available until noon(server time) tomorrow. Need to get to another city as I'm taking direct flight from another country the next day. After that I will continue working from the hotel, so if anyone needs me for anything I'll be around, but a little bit later than the usual :)
Title: Re: HotForex
Post by: wakeel on July 25, 2011, 04:11:51 PM
Thanks vinny, reduced my Max Simultaneous Orders to 2 just to test for this week to see how it performs before I increase it by next week. So far it's been superb. But it seems rgmann had problems with setting his to 8 simultaneous trades as he stated on the mdp topic, may be if he's here he could reach out to you
Title: Re: HotForex
Post by: Max_001 on July 25, 2011, 04:22:42 PM
@Vinny:

i have MaxSimultaneousOrders=4.  and got the Trade Block today. the Average MS on the chart dropped little bit. So in case i have to make a deeper analyze with 4xSentinel how the Performance.
i will have a look if i'am at home ~1,5h ;)

Best Regards

Max
Title: Re: HotForex
Post by: Vinny on July 25, 2011, 05:20:55 PM
Everyone with that problem please email me with your account number!

venelinvidenov@vvforex.com

Cheers,
Vinny
Title: Re: HotForex
Post by: maciejburno on July 25, 2011, 05:30:07 PM
Guys,
Let it run for this week and see if it performs better. From today performance, I am matching the same results as other people using other brokers (and similar setting on the bot.) Just reminder that Hotforex did mention that they had problem last week due to new products being added to the service. Who knows, maybe it is bot that also gives wrong latency reading?

Let see for more bunch of trades and compare results. Of course, if broker can improve anything on their side - that would be great, but last week results were explained earlier :).

No worries though, if I notice that performance is not so good, I'll be the first one to cry it out loud hehe.
Title: Re: HotForex
Post by: rgmann on July 25, 2011, 05:56:45 PM
This is what's on my chart today...still much too slow in my opinion:

Avg. Exec. Time: 1681ms
Avg. Open Time: 4443ms
Avg. Modify Time: 1304ms
Avg. Num. Requotes: 0.66 per transaction
Avg. Close Slip: 0

By the way, I changed the Max_Simultaneous_Orders to 4 this morning, so hopefully that will resolve the requote problem. If not, I'll lower it to 2 in a few days and see how that works.

Cheers,
Roger
Title: Re: HotForex
Post by: wakeel on July 25, 2011, 06:23:06 PM
This is what's on my chart today...still much too slow in my opinion:

Avg. Exec. Time: 1681ms
Avg. Open Time: 4443ms
Avg. Modify Time: 1304ms
Avg. Num. Requotes: 0.66 per transaction
Avg. Close Slip: 0

By the way, I changed the Max_Simultaneous_Orders to 4 this morning, so hopefully that will resolve the requote problem. If not, I'll lower it to 2 in a few days and see how that works.

Cheers,
Roger
Yea you could use 4 and let's see how it fares. Max's also on 4 and he's not got problems. When 4 seems to be ok for you guys then I'll come join the crew from my current 2 setting. If you wanna use that EA you spoke about with mdp, use it on another installed platform so as not to cause inteference with mdp, ie both competing for modification times
Title: Re: HotForex
Post by: Max_001 on July 25, 2011, 06:55:26 PM
Hi theire,

So i analyzed my Execution times  (Open + Close).

This i got today with 4 Simult. Trades.     Not Fantastic, But better as last week ;)

Open = ~1sec
Close = < ~1sec.
Average Execution:  = ~800ms

Best regards

Max
Title: Re: HotForex
Post by: rgmann on July 25, 2011, 07:30:34 PM
This is what's on my chart today...still much too slow in my opinion:

Avg. Exec. Time: 1681ms
Avg. Open Time: 4443ms
Avg. Modify Time: 1304ms
Avg. Num. Requotes: 0.66 per transaction
Avg. Close Slip: 0

By the way, I changed the Max_Simultaneous_Orders to 4 this morning, so hopefully that will resolve the requote problem. If not, I'll lower it to 2 in a few days and see how that works.

Cheers,
Roger

Disregard my previous post. I just found out that the info MDP places on the chart is the average of previous trades. So what is reflected above is skewed by last weeks slow execution time. I'm going to install MDP onto another mt4 platform and start with fresh numbers. I'll post my results in the next day or two.

Cheers,
Roger
Title: Re: HotForex
Post by: what on July 25, 2011, 10:36:14 PM
I just got back from a vacation and see that HF has made some changes.  I will be testing out the new instruments (Indices, Gold, Oil, etc) on DEMO before I go LIVE with them.   
I just want to be sure, is the DEMO is setup exactly like the LIVE trading server?
Title: Re: HotForex
Post by: Max_001 on July 25, 2011, 10:56:50 PM
@What:  I'am not quit sure what you're meaning with "Same like Live Server".

It's absolutly not possible to have same conditions on Demo Server ;)

You have other Policys.

On demo the Trades nearly instantly closed - because the Lot's havn't to be filled ;)

A Demo is only a little Impression.  Live is completely different.

Best regards

max
Title: Re: HotForex
Post by: what on July 25, 2011, 11:02:05 PM
I mean lot size and (MMR) margin requirements of positions.  Sorry, I thought it would be obvious for reasons you just stated. Next time I will be more specific.
Title: Re: HotForex
Post by: maciejburno on July 26, 2011, 03:09:31 AM
I see that there is no data for new pairs (only less than month old) which doesn't allow me to trade my manual strategies (swing and position trading.)

Should I simply download the data, and if yes, is the data on the new pairs any good? I don't want to wait more than 6 months to start trading new pairs (for establishing long term trend.)
Title: Re: HotForex
Post by: wakeel on July 26, 2011, 08:40:28 AM
Took MaxSO=3 and ran @ a loss...guess I'll be sticking to my 2 cos I'm lookin @ the long run so I'm not in a hurry
Title: Re: HotForex
Post by: rgmann on July 26, 2011, 06:00:45 PM
Took MaxSO=3 and ran @ a loss...guess I'll be sticking to my 2 cos I'm lookin @ the long run so I'm not in a hurry

Hi wakeel,

I was still getting a few requotes with Max.Sim.=4, so I ended up lowering it back to 2 this morning. I'm now using:

NumOrders_Level=2
Additional_Channels=8
Max.Sim.=2

So we'll see how that goes. By the way, here's what's being displayed by MDP on the chart today. A little better, but not by much (these are fresh numbers as of today using a new mt4). It's still much too slow, considering some of the other brokerages are getting execution times of about 200-300ms:

Avg. Exec. Time: 1313ms
Avg. Open Time: 3084ms
Avg. Modify Time: 911ms
Avg. Num. Requotes: 0.79 per transaction
Avg. Close Slip: 0

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on July 26, 2011, 06:24:24 PM
Hello,

i recognized that theire still Problems ;(

Today at 17:02:01 GMT i got ~6secs for an other EA ;(

So average today is

Best regards  3,5 secs.  ;(  very bad at all.

@Vinny:  i sent you my report  > i would be happy if the support could have deeper analyze why we get such bad Results and other Brokers ~300ms.

Many thx

Max

Max
Title: Re: HotForex
Post by: odysseus11 on July 27, 2011, 03:09:14 AM
well vinny, you guys and your horrible off-quotes did it to me AGAIN.
All offquotes for my pending buy stop orders beginning 5 minutes before the AUD news release. Off-quotes 5 minutes before? REALLY?
screwed me for a 20 pip loss. Again. Thanks. great broker.
Title: Re: HotForex
Post by: maciejburno on July 27, 2011, 03:18:07 AM
well vinny, you guys and your horrible off-quotes did it to me AGAIN.
All offquotes for my pending buy stop orders beginning 5 minutes before the AUD news release. Off-quotes 5 minutes before? REALLY?
screwed me for a 20 pip loss. Again. Thanks. great broker.

Vinny is not working in hotforex. ;)

Offquotes happen everywhere, everytime, especially during very important press releases. You can go to hotforex website, chat with customer service and I believe they can check it for you.
Title: Re: HotForex
Post by: odysseus11 on July 27, 2011, 03:46:52 AM
well BRIEF periods of off-quotes can happen right AT news release times.
But CONTINUAL off-quotes for the whole 5-6 minutes up to the release? That is horrible, and you know it. I dont get that with any of my other live accounts on Collective/pepperstone/fin/primus
pretty unhappy right now
Title: Re: HotForex
Post by: maciejburno on July 27, 2011, 03:48:58 AM
well BRIEF periods of off-quotes can happen right AT news release times.
But CONTINUAL off-quotes for the whole 5-6 minutes up to the release? That is horrible, and you know it. I dont get that with any of my other live accounts on Collective/pepperstone/fin/primus
pretty unhappy right now

I did not notice it, cause I had some trades opened before press release. Some flew to the roof, and one hit SL.

Sorry to hear that mate. Did you try to contact support and ask them why there were off-quotes for couple minutes?
Title: Re: HotForex
Post by: odysseus11 on July 27, 2011, 04:17:38 AM
yea i did - Im sure I will get the standard reply.
Glad you got some pips.

I should know better than to not manually watch a news straddle, but continual off-quotes for the 6 minutes prior? please.
Title: Re: HotForex
Post by: maciejburno on July 27, 2011, 04:25:04 AM
yea i did - Im sure I will get the standard reply.
Glad you got some pips.

I should know better than to not manually watch a news straddle, but continual off-quotes for the 6 minutes prior? please.

I am not a news trader, but I know that many news traders place buy stops and sell stops about 10-15m prior to the major news, and the stops are placed in a 'safe distance' from the range to not get the wrong stop opened. That could fix the off quotes problem, but as I said, I do not trade news, hence this info is only from what I managed to dig out when I was studying news and off quotes problem.
Title: Re: HotForex
Post by: robl45 on July 27, 2011, 02:18:05 PM
well vinny, you guys and your horrible off-quotes did it to me AGAIN.
All offquotes for my pending buy stop orders beginning 5 minutes before the AUD news release. Off-quotes 5 minutes before? REALLY?
screwed me for a 20 pip loss. Again. Thanks. great broker.

Vinny is not working in hotforex. ;)

Offquotes happen everywhere, everytime, especially during very important press releases. You can go to hotforex website, chat with customer service and I believe they can check it for you.

I can assure you that at collective, you don't get offquotes.  I believe the offquotes are happening because hotforex manipulates the prices to hold the spreads from blowing out.   unfortunately, while that is nice, if you are an STP broker, you should be passing the prices straight through and offquotes should not exist.  I have seen the rare offquotes once in a while at collective but thats right around rollover time or right at Sunday Open.
Title: Re: HotForex
Post by: rgmann on July 27, 2011, 08:12:32 PM
I'm not sure what's going on with HotForex (what happened to the company rep Stan?), but the average execution time is getting worse rather than better!  >:(

These were the stats from yesterday...

Avg. Exec. Time: 1313ms
Avg. Open Time: 3084ms
Avg. Modify Time: 911ms
Avg. Num. Requotes: 0.79 per transaction
Avg. Close Slip: 0

And these are the stats averaged between yesterday and today...

Avg. Exec. Time: 1782ms
Avg. Open Time: 3643ms
Avg. Modify Time: 1445ms
Avg. Num. Requotes: 0.66 per transaction
Avg. Close Slip: 0

Cheers,
Roger
Title: Re: HotForex
Post by: odysseus11 on July 27, 2011, 08:19:22 PM
yes, and as rob said just now, Collective doesnt do this - I have a live account with them and do the same straddles and they are fine.

As for placing the orders 10-15 minutes out the problem is that the further out you go, the more likely the "established range" changes before the time of the actual release, so while u may be right in saying "hey just try it 15 minutes out" that is not a viable solution, and HFX is the only one giving me this problem repeatedly. As I said, brief and/or intermittent offquotes are possible right at release time or within 1 minute, but continual for 5 minutes prior is just not acceptable, ask ANYONE who has traded news - and Im not talking hardcore spike-trading, Im talking the run-of-the-mill straddles.

 
yea i did - Im sure I will get the standard reply.
Glad you got some pips.

I should know better than to not manually watch a news straddle, but continual off-quotes for the 6 minutes prior? please.

I am not a news trader, but I know that many news traders place buy stops and sell stops about 10-15m prior to the major news, and the stops are placed in a 'safe distance' from the range to not get the wrong stop opened. That could fix the off quotes problem, but as I said, I do not trade news, hence this info is only from what I managed to dig out when I was studying news and off quotes problem.
Title: Re: HotForex
Post by: Max_001 on July 27, 2011, 08:23:37 PM
Contacting the Broker from our side makes no sense ;(   Getting only Standard answers back ;(  not usefully at all.

@Vinny said that he has some meetings with Hotforex guys.

So let's wait - maybe he could give them a Punch of infos which Hotforex should make better ;)

Best regards

max
Title: Re: HotForex
Post by: mikeki209 on July 27, 2011, 08:27:29 PM
hi,,
Stats for my premium account now.
MDP1.1.6

Avg. Exec. Time: 996ms
Avg. Open Time: 1928ms
Avg. Modify Time: 851ms
Avg. Num. Requotes: 0.03 per transaction
Avg. Close Slip: 0

regards,
mikeki
I'm not sure what's going on with HotForex (what happened to the company rep Stan?), but the average execution time is getting worse rather than better!  >:(

These were the stats from yesterday...

Avg. Exec. Time: 1313ms
Avg. Open Time: 3084ms
Avg. Modify Time: 911ms
Avg. Num. Requotes: 0.79 per transaction
Avg. Close Slip: 0

And these are the stats averaged between yesterday and today...

Avg. Exec. Time: 1782ms
Avg. Open Time: 3643ms
Avg. Modify Time: 1445ms
Avg. Num. Requotes: 0.66 per transaction
Avg. Close Slip: 0

Cheers,
Roger
Title: Re: HotForex
Post by: maciejburno on July 28, 2011, 02:48:17 AM
yes, and as rob said just now, Collective doesnt do this - I have a live account with them and do the same straddles and they are fine.

As for placing the orders 10-15 minutes out the problem is that the further out you go, the more likely the "established range" changes before the time of the actual release, so while u may be right in saying "hey just try it 15 minutes out" that is not a viable solution, and HFX is the only one giving me this problem repeatedly. As I said, brief and/or intermittent offquotes are possible right at release time or within 1 minute, but continual for 5 minutes prior is just not acceptable, ask ANYONE who has traded news - and Im not talking hardcore spike-trading, Im talking the run-of-the-mill straddles.

 
yea i did - Im sure I will get the standard reply.
Glad you got some pips.

I should know better than to not manually watch a news straddle, but continual off-quotes for the 6 minutes prior? please.

I am not a news trader, but I know that many news traders place buy stops and sell stops about 10-15m prior to the major news, and the stops are placed in a 'safe distance' from the range to not get the wrong stop opened. That could fix the off quotes problem, but as I said, I do not trade news, hence this info is only from what I managed to dig out when I was studying news and off quotes problem.

As I mentioned, I am not a news trader, but thanks for your input. If I remember correctly, setting up range within 15min was mainly because usually before news the market is very quiet (lots of doji.) It was mentioned that of course, people can get it wrong and go at first in the wrong direction, which short after reverse and fly another one (remember last Non-Farm Payroll release?) With every trade there is a risk. :)

Now I will not promote any broker here, but from the technical point of view, I know what might happen that recently hotforex latency is below average. They doubled number of pairs that they offer (I am including funds into calculation) but most likely, they did not upgrade their servers yet. If we keep monitoring and reporting it, they will improve speeds.

As far as I am concerned, Hotforex is one of the best out there, and I hope and believe that it will stay that way :).
Title: Re: HotForex
Post by: odysseus11 on July 28, 2011, 04:19:39 AM
I have had nothing but good experiences with my hotforex live accounts until now - and in fact, upon closer inspection all of the off-quotes happened AGAIN today on the NZD release, so this time I didnt delete the journal entries and look closer - and it appears to me that in fact the original culprit here may have been my news straddle EA going beserk and firing off then deleting pending orders rapid-fire....which at some point caused hotforex to trip up and start returning these off-quotes messages....bottom line, the problem may very well be my own EA's doing and not HFX originally at all...so I apologize for my possibly-premature allaying of blame :)
Title: Re: HotForex
Post by: rgmann on July 28, 2011, 07:23:53 AM
@Vinny said that he has some meetings with Hotforex guys.

So let's wait - maybe he could give them a Punch of infos which Hotforex should make better ;)

Best regards

max

I agree 100%! HotForex has been an excellent broker so far, and I've been trading live with them since last November. I believe Vinny will get results some time this week. However, he must be out of the loop at the present time, because he didn't return my email from yesterday, and he usually returns them within a few hours. I have no doubt this issue will be fixed, I just wish it happened yesterday!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Josef on July 28, 2011, 08:14:06 AM
@Vinny said that he has some meetings with Hotforex guys.

So let's wait - maybe he could give them a Punch of infos which Hotforex should make better ;)

Best regards

max

I agree 100%! HotForex has been an excellent broker so far, and I've been trading live with them since last November. I believe Vinny will get results some time this week. However, he must be out of the loop at the present time, because he didn't return my email from yesterday, and he usually returns them within a few hours. I have no doubt this issue will be fixed, I just wish it happened yesterday!  8)

Cheers,
Roger

No doubts, Hot Forex is trustful broker.
Title: Re: HotForex
Post by: Vinny on July 28, 2011, 08:38:02 AM
Hello everyone,

I am right at all of the issues you have. Just came into the office, so I'm starting to work on everything.

Sorry for me being out for one day but I was traveling.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on July 28, 2011, 08:53:41 AM
Hello everyone,

I am right at all of the issues you have. Just came into the office, so I'm starting to work on everything.

Sorry for me being out for one day but I was traveling.

Cheers,
Vinny

Welcome back, Vinny! I hope you had a good trip...  :D

If you read through the posts, you'll see that the main problem is still the slow execution time. I've also had a few requotes with MDP, but others on different brokers are not getting these. So I don't think it's MDP itself that's causing the problem, or else it would be happening on all the brokers it was being used on. Anyway, please update us as soon as you find something out. Thanks!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: CAJUN on July 28, 2011, 10:08:59 AM
Although i am not running MDP i notice slow execution with my manual trading. The thing i don't like is every time you open a manual trade you cannot set the TP and SL, you have to go back and modify then place your TP and SL, sometimes it seems forever before it executes the trade.
I was told by support the reason for having to modify is they are STP.

cajun
Title: Re: HotForex
Post by: Stan HotForex on July 28, 2011, 01:12:09 PM
I just open a demo account to try the OIL
But I found that there is no feed on OIL, Gold and Silver in "Data Center China" but it has feed in the "Data Center Europe 1"
Why is different between these Data Centers?

It's kind of annoying I have to check periodically to make sure it's not been switched to "Data Center China" automatically.

I plan to open live account but this is the issue I'm concerned about.

Sorry for my poor English  :D

Dear Honami,

If you cannot see all the trading instruments simply right click over the market watch window and then select 'Show All'.

Best Regards,

Stan
HotForex.com
Title: Re: HotForex
Post by: odysseus11 on July 28, 2011, 01:29:17 PM
yea the no-modify is how a true ECN/STP works - u have to modify an already-filled position. My other STP brokers including collectiveFX are the same. And I too have noticed the time to fill on the live accounts can be a little long relative to my other live accounts. BUT there is no commission, the spreads are very good, the deposit bonuses are insane, the leverage is great, and the support is good. So all in all I love them.

So for anyone who cares about using news straddle EA's on them - I have now had multiple coders go thru my EA and the EA coding isnt the issue - they believe that since this behavior is happening on those pairs (AUD and NZD) only, the issue may be that I am getting connectivity breaks with the broker server at that time of night. I don tknow if thats true or not - can anyone recommend a good connectivity monitor software for mt4? I think the 4xsentinel guy has one version, kinda expensive tho.



Although i am not running MDP i notice slow execution with my manual trading. The thing i don't like is every time you open a manual trade you cannot set the TP and SL, you have to go back and modify then place your TP and SL, sometimes it seems forever before it executes the trade.
I was told by support the reason for having to modify is they are STP.

cajun
Title: Re: HotForex
Post by: Stan HotForex on July 28, 2011, 01:50:38 PM
Hello, as broker told ~ 20:10 GMT i was disconnected. > correctly ;)

Now my account is "Disabled".

is that normal condition that accounts will be disabled? so to be safe not to trade anymore during changes?

Hoping the Server is switching to Europe Datacenter again after login ;(

PS: Anybody knows how to force A MT4 only to Assing 1 Primary? So to login first everytime to Europe for example. and if really not available to switch to next best once.

thx

Max

Dear Max,

We have setup our system where it automatically detects the best server to log into.

Best Regards,

Stan HotForex
Title: Re: HotForex
Post by: moodyman on July 28, 2011, 03:31:57 PM
Does Curenexx account feed and spreads match with demo account? Because i am more and more frustrated, that on my micro account i am missing more and more winning trades comparing to demo, unfortunately on live i am getting more losers in opposite. And i am not using few pips scalping EAs, but longterm strategies.

I noticed most missing winning trades are these pairs: EURUSD, GBPUSD, EURCHF, EURGBP, GBPCHF
Title: Re: HotForex
Post by: maciejburno on July 28, 2011, 04:27:30 PM
Does Curenexx account feed and spreads match with demo account? Because i am more and more frustrated, that on my micro account i am missing more and more winning trades comparing to demo, unfortunately on live i am getting more losers in opposite. And i am not using few pips scalping EAs, but longterm strategies.

I noticed most missing winning trades are these pairs: EURUSD, GBPUSD, EURCHF, EURGBP, GBPCHF

Are you running all your EAs in the same MT4 platform? If yes, this might be the biggest reason why you lose trade. MT4 can just place and modify order one at the time. So what you want to do is install additional MT4 platform to take care of this problem. Sometimes you get offquotes due to problem on your end, not the broker :).

Title: Re: HotForex
Post by: moodyman on July 28, 2011, 04:54:34 PM
Does Curenexx account feed and spreads match with demo account? Because i am more and more frustrated, that on my micro account i am missing more and more winning trades comparing to demo, unfortunately on live i am getting more losers in opposite. And i am not using few pips scalping EAs, but longterm strategies.

I noticed most missing winning trades are these pairs: EURUSD, GBPUSD, EURCHF, EURGBP, GBPCHF

Are you running all your EAs in the same MT4 platform? If yes, this might be the biggest reason why you lose trade. MT4 can just place and modify order one at the time. So what you want to do is install additional MT4 platform to take care of this problem. Sometimes you get offquotes due to problem on your end, not the broker :).

Thanks for your advice. Just checked logs and there were no offquotes or modify orders at that time. And Vinny confirmed, that demo has better liquidity and spreads than micro account. I will try to run one EA on each platform. Can anyone compare trades on currenex and demo account?
Title: Re: HotForex
Post by: what on July 29, 2011, 02:40:29 AM
Okay, HF. Looks like you have things right at the moment.  No more tinkering with trading.  Leave everything as it is right now.  Just add an Android Phone trading platform and you will be among the best brokers.

Title: Re: HotForex
Post by: redbull2012 on July 29, 2011, 05:15:54 AM
Hi all ,

 I found the spread of HF live account get too high recently ,anybody knows what's wrong , the GBPUSD was around 2.5  now it is  aroud 3.5 .how about Currenex account is it better than live account ,I am running wall street robot and forex shocker ,the spread scared me . I am considering switch my live account to Currenex account .any suggestion ? Thank you .


Title: Re: HotForex
Post by: sujeewakd on July 29, 2011, 05:30:34 AM
HF was really good. now it is getting bad, slow execution,re quotes. decided to stay away from HF until fix this issues.
Title: Re: HotForex
Post by: maciejburno on July 29, 2011, 05:40:20 AM
Hi all ,

 I found the spread of HF live account get too high recently ,anybody knows what's wrong , the GBPUSD was around 2.5  now it is  aroud 3.5 .how about Currenex account is it better than live account ,I am running wall street robot and forex shocker ,the spread scared me . I am considering switch my live account to Currenex account .any suggestion ? Thank you .

Before any major news, or during slow market conditions (usually early asian sessions) spread is always higher than normal for most brokers.
Title: Re: HotForex
Post by: redbull2012 on July 29, 2011, 06:11:57 AM
Hi all ,

 I found the spread of HF live account get too high recently ,anybody knows what's wrong , the GBPUSD was around 2.5  now it is  aroud 3.5 .how about Currenex account is it better than live account ,I am running wall street robot and forex shocker ,the spread scared me . I am considering switch my live account to Currenex account .any suggestion ? Thank you .

Before any major news, or during slow market conditions (usually early asian sessions) spread is always higher than normal for most brokers.

I know it ,I opened HF live  account on middle April ,the spreads of EU and GU were tighter than now  whether Asian or Eurpen & US sessions .
Title: Re: HotForex
Post by: Vinny on July 29, 2011, 12:42:45 PM
Hello guys,

Everything is getting fixed. You know that when adding new liquidity, it takes some time for all the "rough edges" to be ironed out. I'm at the HF's office and I can see how everything goes with my eyes and believe me it's not a one day thing.

Thank you for your patience!!!

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on July 29, 2011, 01:02:02 PM
Does Curenexx account feed and spreads match with demo account? Because i am more and more frustrated, that on my micro account i am missing more and more winning trades comparing to demo, unfortunately on live i am getting more losers in opposite. And i am not using few pips scalping EAs, but longterm strategies.

I noticed most missing winning trades are these pairs: EURUSD, GBPUSD, EURCHF, EURGBP, GBPCHF

Are you running all your EAs in the same MT4 platform? If yes, this might be the biggest reason why you lose trade. MT4 can just place and modify order one at the time. So what you want to do is install additional MT4 platform to take care of this problem. Sometimes you get offquotes due to problem on your end, not the broker :).

Thanks for your advice. Just checked logs and there were no offquotes or modify orders at that time. And Vinny confirmed, that demo has better liquidity and spreads than micro account. I will try to run one EA on each platform. Can anyone compare trades on currenex and demo account?

Hello moodyman,

From the website you can open two type of demo accounts. Please follow the link below.
http://hotforex.com/en/open-demo-account.html

Thank you!

Vinny
Title: Re: HotForex
Post by: Vinny on July 29, 2011, 02:16:11 PM
Hello guys,

I have a special request. I need the account numbers of everyone who is having problems with the execution speed. Please email me with the account numbers to venelinvidenov@vvforex.com

Thank you!

Vinny
Title: Re: HotForex
Post by: Caleb187 on July 29, 2011, 08:43:45 PM
Why was the CADCHF pair removed after the update? I was trading on that pair very well before, now I don't have access to it.
Title: Re: HotForex
Post by: Broki on July 30, 2011, 12:24:43 AM
Why was the CADCHF pair removed after the update? I was trading on that pair very well before, now I don't have access to it.

Hi Caleb187,

one of our clients had the same question this week...below the answer from HF team.

"We have enriched our liquidity and added new pairs, as well as other securities such as Indices, Gold and Silver in EUR currency.

Unfortunately we will no longer be offering the CADCHF pair but there are many other additional pairs that hopefully will make up for it."


you can see all new instruments for your trading on this page:

http://www.hotforex.com/en/trading-conditions/trading_details_forex.html

wish you all a nice weekend

broki
Title: Re: HotForex
Post by: Max_001 on July 30, 2011, 09:16:16 PM
Hi,

i saw right now that the min. Spread was changed for Micro + Premium on hotforex homepage ;(

From 0.8  to 1.0

Best regards

Max
Title: Re: HotForex
Post by: DiF0r on July 31, 2011, 08:34:40 AM
I don't like where this is going, but it looks like they've widen the spread on those two account types to lower the spreads on Currenex (from 0.2)... But anyway why is Premium in the same basket as Micro? Premium account should have better spreads as Micro, but that's just my opinion...
Title: Re: HotForex
Post by: maciejburno on July 31, 2011, 09:50:53 AM
I don't like where this is going, but it looks like they've widen the spread on those two account types to lower the spreads on Currenex (from 0.2)... But anyway why is Premium in the same basket as Micro? Premium account should have better spreads as Micro, but that's just my opinion...

They advertised minimum spread to be 0.8 for EURUSD, but in reality, it was always around 1.5-2.0. They increased the spread on the site to minimum 0.8 and on Friday I noticed that actual spread was lower than average (around 1.1-1.8) - good.

Micro has maximum lot size for all transaction at 5 lots, while premium doesn't have this maximum lot size.

Just word of caution, any broker can state that minimum spread is very low (I seen some stating spread of 0..) but what you want to look is 'typical spread'
Title: Re: HotForex
Post by: DMFX on August 01, 2011, 10:17:06 AM
I have noticed an ea on another thread that can measure the execution time of placing trades on a broker. It is similar to what MDP displays on the screen but it can calculate the delay after a 1 minute test. I have tried it on my HotForex account and I am very disappointed with the execution speed. I hope this will be fixed!

http://forex-expats.com/recommended/
Title: Re: HotForex
Post by: Max_001 on August 01, 2011, 10:20:12 AM
i'am using "4xSentinel" - it's a very nice Analyze Tool ;)
Title: Re: HotForex
Post by: rgmann on August 01, 2011, 11:42:48 AM
I have noticed an ea on another thread that can measure the execution time of placing trades on a broker. It is similar to what MDP displays on the screen but it can calculate the delay after a 1 minute test. I have tried it on my HotForex account and I am very disappointed with the execution speed. I hope this will be fixed!

http://forex-expats.com/recommended/

Hi DMFX,

Make sure you email your results to Vinny, as he's directly working with HotForex on getting the slow execution time fixed.

venelinvidenov@vvforex.com

Cheers,
Roger
Title: Re: HotForex
Post by: DMFX on August 01, 2011, 12:02:01 PM
I have noticed an ea on another thread that can measure the execution time of placing trades on a broker. It is similar to what MDP displays on the screen but it can calculate the delay after a 1 minute test. I have tried it on my HotForex account and I am very disappointed with the execution speed. I hope this will be fixed!

http://forex-expats.com/recommended/

Hi DMFX,

Make sure you email your results to Vinny, as he's directly working with HotForex on getting the slow execution time fixed.

venelinvidenov@vvforex.com

Cheers,
Roger

Will do :)
Title: Re: HotForex
Post by: KVN on August 01, 2011, 12:09:20 PM
Hi, what is the minimum deposit to open account with HF?
Title: Re: HotForex
Post by: Max_001 on August 01, 2011, 12:19:47 PM
Hi,

@KVN

http://hotforex.com/

theire you have additional Account types.

Micro = $5 min
Premium = $500 min
VIP = $40000 min
Islamic = $150 min
Currenex = $500 min

Best regards

Max
Title: Re: HotForex
Post by: KVN on August 01, 2011, 01:26:59 PM
Hi,

@KVN

http://hotforex.com/

theire you have additional Account types.

Micro = $5 min
Premium = $500 min
VIP = $40000 min
Islamic = $150 min
Currenex = $500 min

Best regards

Max

Thank you, Max.

What is Islamic?
Title: Re: HotForex
Post by: Max_001 on August 01, 2011, 01:42:41 PM
Hi,

http://hotforex.com/en/account-types/islamic-account.html

Following info i got from my IB:

Quote
Forex trading has opened up opportunities to all people regardless of race and creed. As Muslims have joined the trade, companies involved in currency trading notably brokers saw it fit to offer services that would benefit them as well. Just like any regular trader, they have the right to manage their own accounts or open a managed Islamic account in trading currencies and other financial instruments including the sukuk or securities that offers fixed return on investments. And that"s how the Islamic forex trading accounts came to be.
Islamic accounts are also called swap free forex trading accounts. They are sometimes referred to as Shariah forex accounts to signify that they are in accordance with the Islamic religious law. This type of account is especially intended to Muslims as swaps go against their religious beliefs.
With an Islamic account, no swaps or roll over charges will be applied to trading positions overnight. In other words, an Islamic forex trading account is free from interest or swap charges and features zero up-front commissions without additional charges per trade.

The Shariah law guides Muslims in how they should lead their lives. Shariah actually means "way" or "path to the water source." The law is based on Islamic principles which Muslims are expected to follow in the various aspect of their daily living from economics, banking, business and politics to family, hygiene and social issues.
When it concerns banking and finance, the Shariah law forbids all forms of interest. Muslims usually do business via risk sharing and only in legal practices. In an investment, for example, the bank and the customer share the risk on agreed terms and divide the profits or losses. Lending with interest is also not allowed in Islam. For instance, an Islamic bank is not allowed to lend to other banks at an interest. Trading currencies and bonds bearing interest is also not permissible.

So in order to have such clients, brokers must adjust and offer such kind of accounts. Basically the broker is paying the swaps for the clients with Islamic accounts. I know that it's no in our favor, but we are not muslim...

Rollover has to be paid, because every single currency has and interest rate connected to it. Since Forex is traded in pairs, every trade involves not only two different currencies, but also two different interest rates. If the interest rate on the currency you bought is higher than the interest rate of the currency you sold, then you will earn rollover (positive roll). If the interest rate on the currency you bought is lower than the interest rate on the currency you sold, then you will pay rollover (negative roll).

I know that swap free accounts can work in our favor, but unfortunately there is nothing we can do about it...

Best regards

Max
Title: Re: HotForex
Post by: rgmann on August 01, 2011, 05:10:31 PM
The trade execution time seems better today. Using the ExTest ForExPat EA this morning I got the following results:

Loop 1 - Buy 875ms
Loop 1 - Sell 265ms

Loop 2 - Buy 297ms
Loop 2 - Sell 1015ms

Loop 3 - Buy 813ms
Loop 3 - Sell 515ms

It's still not great, but much better than it was last week...  8) 

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 01, 2011, 05:40:47 PM
Hi,

Still bad Execution on my side.

MDP:
Avg exec. time: 1318ms
Avg mod. time: 1151ms

Growth Bot:
~1.2Secs Avg

I'am really far away from ~300ms

Best regards

max
Title: Re: HotForex
Post by: simondav on August 01, 2011, 05:46:46 PM
my execution times with HotForex are still very bad:

Loop1 Buy  2266ms
Loop1 Sell  1841ms

Loop2 Buy 1297ms
Loop2 Sell 579ms

Loop3 Buy 922ms
Loop3 Sell 844ms
Title: Re: HotForex
Post by: Broki on August 02, 2011, 02:31:56 AM
my execution times with HotForex are still very bad:

Loop1 Buy  2266ms
Loop1 Sell  1841ms

Loop2 Buy 1297ms
Loop2 Sell 579ms

Loop3 Buy 922ms
Loop3 Sell 844ms


Hi Simon,

the first Loop is the slowest. more test Loops shows better times. one of the typical problems with all benchmark tests. each time you will test with this art of software or indicator you will see different results.

we see today how much different times we have with almost the same setup (Hotforex + CNS London VPS). also with other broker VPS combinations to see.

make your MT4 faster...
1.You running the News feed on each of your MT4? stop it ...no one needs to read news on a VPS.
2.set your max. candles settings under Tools/options to 1000-2000 (best tip  ;))
3.minimize all your charts and then the whole terminal to the task before you close the VPS connection.
4. attached is an MT4 cleaner to hold you terminal fresh and clean. I use it on each weekend.
5. don't run backtests on your VPS.
6. don't trade manual on your VPS when you have active EAs running.
there are more thinks we can do but for now i will stop here.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww7.pic-upload.de%2Fthumb%2F02.08.11%2Ffpy6mmvu5cs6.jpg&hash=838e1bf409a84e22c1d7f8733b8029ef) (http://www.pic-upload.de/view-10904245/execution-times-HF.jpg.html)

the average execution time of this test is 747ms. (1000ms=1 second)
other broker use slogans like "99,85% Orders are executed in less then a second"on there homepage to find new trader.

anyway, we know it must be faster to scalp around ;-) 

we stay like Vinny in contact with the HF managers to report so much information we can to make all your trading faster and better.

a new feed is not clicking here and there and all is perfect. the HF guys work hard to make you all happy..that's sure  ;)
 
broki
Title: Re: HotForex
Post by: wakeel on August 02, 2011, 02:59:35 AM
@broki: how do we stop running the news feed
Title: Re: HotForex
Post by: Broki on August 02, 2011, 03:16:24 AM
@broki: how do we stop running the news feed

go to Tools/options on your MT4 terminal. you will find it on the first tab "Server"

Title: Re: HotForex
Post by: wakeel on August 02, 2011, 03:17:54 AM
Done Thanks
Title: Re: HotForex
Post by: robl45 on August 02, 2011, 03:45:59 AM
i had a chat with collective today about offquotes.  they said the only time they should happen is right at sunday open when liquidity is low or right at rollover.  only time i've ever seen them except today when a trade failed returning a confirmation because the feed glitched for a second.

so if people are seeing offquotes at other times,  its not a true stp broker.
Title: Re: HotForex
Post by: Mic on August 02, 2011, 10:33:03 AM
i had a chat with collective today about offquotes.  they said the only time they should happen is right at sunday open when liquidity is low or right at rollover.  only time i've ever seen them except today when a trade failed returning a confirmation because the feed glitched for a second.

so if people are seeing offquotes at other times,  its not a true stp broker.

Thanks for the info.

And I also read somewhere that if you get requotes, that means the broker is using that infamous mt4 dealer plug-in that market makers and dishonest brokers use. Is that true?
Title: Re: HotForex
Post by: Max_001 on August 02, 2011, 10:57:32 AM
Yes that's true for all Market Makers. No Exeptions - they all could have the Poss. using Virtual Dealer Plugin.

But please  "off-Quotes" and "re/quotes" are not same ;)

off-quotes = modified an order with paramaters that  Broker does not allow
re-quotes = when  open or close a position at a given prices and the broker does not accept it

Market maker are using "Instant Execution" and therefore they could use the "Virtual Dealer plugin".

they could do nearly everything with the prices ;)

slippages,  Requotes.

So but this is only working with "instant Exections".

Therefore i stopped trading with Market makers. and i don't join it in future.  Also stopped Alpari UK because they also using Instant Executions and i got too insane often Re/quotes. -killed a lot of accounts in the past.

for Hotforex it would nice if they change to "DMA". so direct connection and not to an liqu. Pool ;(

Best regards

Max
Title: Re: HotForex
Post by: KVN on August 02, 2011, 12:15:59 PM
How do you check execution time?
Title: Re: HotForex
Post by: Max_001 on August 02, 2011, 12:45:40 PM
Hi,

Personally i'am using 4xSentinel (but is not free)

or other Members posted: http://forex-expats.com/recommended/

it's free

Best regards

Max
Title: Re: HotForex
Post by: Vinny on August 02, 2011, 01:23:07 PM
Hello guys,

Have some exciting news for you. This is an email I just got from one of the managers of HotForex.

HotForex acknowledges the importance of Education in a Trader's Career. We are excited to offer our clients the Hot Video Tutorials!

The following subjects are extensively covered:

MetaTrader 4 Tutorials
Beginner Trader Tutorials
Advanced Trader Tutorials

To access the Tutorials please click on the following link: http://www.hotforex.com/en/forex/hot-video-tutorials.html
These tutorials come on top of the existing e-course we offer to our clients.

As always your feedback is highly appreciated. If you have any feedback or comments please send us an email to support@hotforex.com.


Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on August 02, 2011, 01:25:23 PM
Hello guys,

Here's what I just got when I performed a test with the EA you have been using. The result is 0ms

The test have been performed on one of my Live Premium accounts.

Cheers,
Vinny

P.S. During slow market the EA shows 0ms - during fast market the EA shows different results.... which from my opinion is normal...
Title: Re: HotForex
Post by: Max_001 on August 02, 2011, 11:28:27 PM
it happens very often that i get on special Time  a disconnect.  But this disconnect is not from my client (internet connection is working, have a monitoring).

So right now was little more then 60secs disconnected   and then reconnected again.

i will collect the next days, and then i will send it to vinny.  Something is strange here

best regards

Max
Title: Re: HotForex
Post by: Josef on August 05, 2011, 09:57:37 AM
Hello guys,

Here's what I just got when I performed a test with the EA you have been using. The result is 0ms

The test have been performed on one of my Live Premium accounts.

Cheers,
Vinny

P.S. During slow market the EA shows 0ms - during fast market the EA shows different results.... which from my opinion is normal...

I also had this ping on my demo account yesterday. But how it's possible. For ping 0 ms you should sit next to the server.
Title: Re: HotForex
Post by: Broki on August 05, 2011, 10:21:58 AM
Hello guys,

Here's what I just got when I performed a test with the EA you have been using. The result is 0ms

The test have been performed on one of my Live Premium accounts.

Cheers,
Vinny

P.S. During slow market the EA shows 0ms - during fast market the EA shows different results.... which from my opinion is normal...

I also had this ping on my demo account yesterday. But how it's possible. For ping 0 ms you should sit next to the server.
Josef
this indicators.. the one here or the intern of MDP EA can't work exact. they show you only a number where you find some bigger problems but they can't be used as an indicator of the real execution.
The developer of MDP self admit some bugs with this stats to some friends of mine..

 
Title: Re: HotForex
Post by: Broki on August 05, 2011, 10:38:30 AM
Hello guys,

the one of you with CNS VPS in London...
It seems we have some problems with the latency at CNS and not with HF.

after some clients report form different brokers with bad execution times we checked the latency to this broker. for Hotforex we have normally something around 8ms.
that was my test after i heard this :o

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww7.pic-upload.de%2F05.08.11%2Fpqcwd3hp2h8.jpg&hash=3f1f637d7475426059c3f18e74168c02)

my max latency was 28ms which is bad to trade a scalper or general for fast trading execution.
on the CNS thread is to read that CNS seems to be a bid overloaded at the London server the last time.

http://www.donnaforex.com/forum/index.php?topic=3509.msg106756#msg106756

i will open an support ticket to clear thinks around this bad latency

thanks
Sven
Title: Re: HotForex
Post by: Max_001 on August 05, 2011, 10:51:38 AM
Hi Broki,

thx for the info.

i already opend a Ticket at CNS UK.

and i provided them my fully report,   my icmp report and Pathping and my Graphical report about disconnects etc... (several Minutes disconnect over the whole days,....)

So they checked the Hops and gave me the info that the Problem is outide theire Control.

i should contact the Broker with the same infos.

So i involved Hotforex directly with all reports.  And also Vinny.

so for example:

Quote
Computing statistics for 200 seconds...

            Source to Here   This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                           xxxxxxxxxxxx

                                0/ 100 =  0%   |

  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253

                                0/ 100 =  0%   |

  2    0ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1

                                0/ 100 =  0%   |

  3    2ms     1/ 100 =  1%     1/ 100 =  1%  85.90.238.45

                                0/ 100 =  0%   |

  4    2ms     0/ 100 =  0%     0/ 100 =  0%  ipp-tiscali.lon1.telecity.net [213.200.79.133]

                                0/ 100 =  0%   |

  5   10ms     0/ 100 =  0%     0/ 100 =  0%  xe-3-3-0.ams12.ip4.tinet.net [89.149.187.202]

                               10/ 100 = 10%   |

  6   19ms    10/ 100 = 10%     0/ 100 =  0%  ip-transit-gw.ip4.tinet.net [77.67.94.126]

                                0/ 100 =  0%   |

  7   48ms    18/ 100 = 18%     8/ 100 =  8%  78.140.169.38

                                0/ 100 =  0%   |

  8   29ms    10/ 100 = 10%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [78.140.160.37]



Trace complete.



so the problem is the response time from the other side. not CNS related.  (high amount of package losts) so the Hops should be smalled down ;(


Let's see

Best regards

Max
Title: Re: HotForex
Post by: Broki on August 05, 2011, 11:10:08 AM
thx max.

I did not open a support ticket but wonder why some other clients report also bad latency with different broker ???????

I will contact the guys at CNS to find out more.
Title: Re: HotForex
Post by: Max_001 on August 05, 2011, 11:23:56 AM
Hi Broki,

Because maybe the have the same Hops (routers). this could be normal that different Brokers or non-broker have same condition because they have 1-4 maybe different hops.  But then the 4-8 are same Hops ;)

Such central Bottles are for example the Reason why some Companys are buying theire own Connections to guarantee theire Network connectivity + speed,... and to limit network hops. 

So for Forex - the network is the most important Topic ever.  Each Hop means that this is an Single Point of Failure because if 1 of these 8 Hops has a bottle-leck because theire are overloaded for some Reasons ( P2P, or similiar Stuff with is consuming bandwidth causing that other are loosing Packages), then this means that it's not possible any more to have a Working Connection - then every Trade is Risky ;)

best regards

max
Title: Re: HotForex
Post by: rgmann on August 05, 2011, 11:31:55 AM
Hi Broki,

Because maybe the have the same Hops (routers). this could be normal that different Brokers or non-broker have same condition because they have 1-4 maybe different hops.  But then the 4-8 are same Hops ;)

best regards

max

Hi Max,

I'll have to check my ping time from CNS UK this morning when I get home, but so far it has always been around 7ms when I've checked it. Anyway, I'm not sure if I need to contact HotForex with the same type of information that you have, or whether that will simply be information overload. I'm assuming that if there's a problem that they are able to fix, then it should be fixed for all of us using MDP on HotForex. What do you think?

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 05, 2011, 11:36:22 AM
Hi Rgmann,

maybe i could please you to send me you're fully  "pathping" to the Broker ip ? ;)

then i will analyze the Hop differences.  (please include also the first line with you're VPS IP.

If you have <10ms then it means that you have other Hops (so guess other VPS IP). i have still >20ms and package losts

thx

Max
Title: Re: HotForex
Post by: maciejburno on August 05, 2011, 11:56:24 AM
Recently I have been constantly disconnected from CNS, so it might be their problem....
Title: Re: HotForex
Post by: rgmann on August 05, 2011, 11:57:46 AM
Hi Rgmann,

maybe i could please you to send me you're fully  "pathping" to the Broker ip ? ;)

then i will analyze the Hop differences.  (please include also the first line with you're VPS IP.

If you have <10ms then it means that you have other Hops (so guess other VPS IP). i have still >20ms and package losts

thx

Max

I'll try to do that sometime today after I get home from work. But I have a lot of errands to run this morning, so it will probably be later this afternoon (5-6 hrs from now) before I can get to it.

Cheers,
Roger
Title: Re: HotForex
Post by: maciejburno on August 05, 2011, 12:06:51 PM
I ping hotforex from the server, I got results: 14-29ms!
Way too slow for MDP. It might really be the problem of CNS, not HotForex. If this is true, I am so happy - cause HF was always great to me!
Title: Re: HotForex
Post by: Vinny on August 05, 2011, 12:12:38 PM
Hello guys,

Please check with CNS about the disconnections. I run 4 computers and a laptop and each one has a HotForex MT4 installed and I don't have a single disconnection, so it might be something with CNS. From what I know is that they have been flooded with new clients, because of the good service they provide and it seems that they're struggling to keep up, but I'm sure they will get their things fixed.

Cheers,
Vinny
Title: Re: HotForex
Post by: simondav on August 05, 2011, 12:23:31 PM
my latency is still quite good,  normally below 10ms from pings I have run this morning, although I did go as high as 15ms max 10 minutes ago so  it doesn't seem to be a univeral problem for all cns nodes.

ps:  I just ran another test and its getting worse,  17 secs max now.
Title: Re: HotForex
Post by: Max_001 on August 05, 2011, 12:34:19 PM
Hi All,

I could assure you that the Disconnects are not from the CNS Datacenter.

i have a 7x24 Livetime Monitoring  inside my vps running.

And i analyze

1: internet connection
2: connection to the broker

So absolutly no interrupts for Point 1. therefore the Disconnects are not from them.

for example:

2011.08.05 01:15:10   
Changed of Server Detected, IP was changed from IP: Disconnected
N/A   N/A
2011.08.05 01:15:10   
Connection Error. No Ticks for more than 30 Seconds
N/A   N/A
2011.08.05 01:16:18   
Severe Connection Error. No Ticks for more then 60 Seconds
N/A   N/A
2011.08.05 01:18:01   
* * * Connection re-established, time lost:183 seconds * * *

*g* overall downtime for today 3min+3secs
-------------------------------------------------------

i have Package losts also from Germany Provider "Hosteurope" > Hotforex


Best regards

Max

Title: Re: HotForex
Post by: Vinny on August 05, 2011, 04:59:15 PM
Hello guys,

I just had a conversation with one of the managers at HotForex about the connectivity issues.

IT team has been informed and will start working on the issue right away. If any of you can provide me with any direct contacts at CNS I will be very thankful, because from Monday I will work together with the IT team on resolving the issue ASAP.


Max and Roger - Thanks for the feedback!

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on August 05, 2011, 06:24:53 PM
Did anyone get trades on currenex with mdp during NFP? And if no, any idea why cos I'm currently not logged on to my vps
Title: Re: HotForex
Post by: rgmann on August 05, 2011, 06:31:19 PM
Hello guys,

I just had a conversation with one of the managers at HotForex about the connectivity issues.

IT team has been informed and will start working on the issue right away. If any of you can provide me with any direct contacts at CNS I will be very thankful, because from Monday I will work together with the IT team on resolving the issue ASAP.


Max and Roger - Thanks for the feedback!

Cheers,
Vinny

Hi Vinny,

You're welcome! I take it that you got my email that I sent you earlier then? The CNS rep who helped me this morning was Marques. The only way to contact him that I'm aware of is through the CNS support ticket in their back office. If you are signed up with CNS you should be able to send a support ticket and ask for him directly. If not, I'll send a ticket myself and ask if there's any other way to contact him. So let me know what you want me to do. Here's the response he gave me earlier, with my IP address and the trace information deleted...

I was able to do a trace route from your VPS to your broker's server and it looks like the latency is occurring on their end. I believe there was another subscriber that was having the same issue earlier this week, we had referred them to HotForex and have not heard back. It is likely best to contact HotForex about this issue. Please let us know if you find out any information about this issue.

Please let us know if you have any questions.

Thank you,

Marques
Commercial Network Services
Title: Re: HotForex
Post by: rgmann on August 05, 2011, 06:35:57 PM
Did anyone get trades on currenex with mdp during NFP? And if no, any idea why cos I'm currently not logged on to my vps

Hi wakeel,

I'm not sure if the trades I got today were during NFP or not, but you can check Myfxbook stats and see for yourself if you'd like. Just click on the "History" tab and you'll see the trades (hold your cursor over the bubble to the right of the trade to see which EA it was from). I only got 2 trades today...  8)

Cheers,
Roger
Title: Re: HotForex
Post by: wakeel on August 05, 2011, 06:40:01 PM
Yea I got 2 trades too but that was long after nfp
-21 pips
+21 pips
Check my trades from my bb thru www.mt4stats.com. Myfxbook won't likely load well on my phone
Title: Re: HotForex
Post by: Vinny on August 05, 2011, 06:40:28 PM
Hello Roger,

I got your email and forwarded it to the management team, so we speed up the whole resolution process.

I will open a support ticket from my account and will request to speak with Marques if possible. The issue is going to be resolved for sure!

I want to thank again to everyone who's been emailing me about the issues you guys have. Your feedback is very important and it helps a lot to the company for getting every issue or problem you may have resolved in a timely manner.

If any of you wants to share something or report a problem do not hesitate to contact me at any time!

Have a great weekend guys!

Cheers,
Vinny

P.S. The new PAMM system will be active very soon. Will let you all know when it's done.
Title: Re: HotForex
Post by: Tradenow on August 05, 2011, 07:09:50 PM
Yea I got 2 trades too but that was long after nfp
-21 pips
+21 pips
Check my trades from my bb thru www.mt4stats.com. Myfxbook won't likely load well on my phone

Hi i had only the first trade,
08.05.2011 19:10    EURUSD    Sell    0.01    1.42396    1.41977    1.42169    1.42396    -22.7 19s    -0.21%

second was off quote in error log and not executed.

CNS UK Hotforex micro account not currenex.

I checked the latency the whole day randomly.
Ping result 155ms  :o

Thats not good and in the beginning i was using this combi i had also a much better latency around 7-10ms.

Title: Re: HotForex
Post by: rgmann on August 05, 2011, 07:11:17 PM
Hello Roger,

I got your email and forwarded it to the management team, so we speed up the whole resolution process.

I will open a support ticket from my account and will request to speak with Marques if possible. The issue is going to be resolved for sure!

I want to thank again to everyone who's been emailing me about the issues you guys have. Your feedback is very important and it helps a lot to the company for getting every issue or problem you may have resolved in a timely manner.

If any of you wants to share something or report a problem do not hesitate to contact me at any time!

Have a great weekend guys!

Cheers,
Vinny

P.S. The new PAMM system will be active very soon. Will let you all know when it's done.

Hi Vinny,

I also opened a support ticket and asked him to contact you. And I just got this response...

I have just sent him an email although I will be out for the weekend in the next 4 hours. They can contact anyone via live chat if needed please have them reference your ticket number WAV-285062 and be sure to mention that they are from HotForex.

Please let us know if you have any questions.

Thank you,

Marques
Commercial Network Services
Title: Re: HotForex
Post by: Broki on August 05, 2011, 07:15:35 PM
Yea I got 2 trades too but that was long after nfp
-21 pips
+21 pips
Check my trades from my bb thru www.mt4stats.com. Myfxbook won't likely load well on my phone

Hi i had only the first trade,
08.05.2011 19:10    EURUSD    Sell    0.01    1.42396    1.41977    1.42169    1.42396    -22.7 19s    -0.21%

second was off quote in error log and not executed.

CNS UK Hotforex micro account not currenex.

I checked the latency the whole day randomly.
Ping result 155ms  :o

Thats not good and in the beginning i was using this combi i had also a much better latency around 7-10ms.

Mark, read back few pages or contact me and we can talk.
we have some letency problems and search to find out where the main problem is ...CNS or HF

kannst mich  anschreiben wenn Du Fragen hast  ;)
 
Title: Re: HotForex
Post by: mikeki209 on August 05, 2011, 07:55:53 PM
Hi,,all
I had same problems like Maxx_001.
I hope  the problem will be resolved next week.
Have a nice weekend~

Best Regards,
mikeki

Title: Re: HotForex
Post by: wakeel on August 06, 2011, 06:59:48 AM
just logged into my vps and here's my attached diagnostics for this week. got lots of off quotes this week by the way though the profitability

@max: this is what you requested for

C:\Documents and Settings\Administrator>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=6ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=6ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 7ms, Average = 6ms

C:\Documents and Settings\Administrator>tracert 78.140.160.37

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.4.1.253
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    <1 ms    <1 ms    <1 ms  ipp-tiscali.lon1.telecity.net [213.200.79.133]
  5     6 ms     7 ms     7 ms  xe-4-0-0.ams12.ip4.tinet.net [89.149.187.206]
  6   184 ms     9 ms     9 ms  ip-transit-gw.ip4.tinet.net [77.67.94.126]
  7     7 ms     6 ms     6 ms  78.140.169.38
  8     9 ms     6 ms     6 ms  v-2-do27-d1466-37.webazilla.com [78.140.160.37]


Trace complete.
Title: Re: HotForex
Post by: wakeel on August 06, 2011, 03:19:02 PM
@max: here you go

C:\Documents and Settings\Administrator>pathping  78.140.160.37

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM111503.tradersvps.net [62.216.228.55]
  1  10.4.1.253
  2     *     80.85.82.1
  3  85.90.238.45
  4  ipp-tiscali.lon1.telecity.net [213.200.79.133]
  5  xe-4-0-0.ams12.ip4.tinet.net [89.149.187.206]
  6  ip-transit-gw.ip4.tinet.net [77.67.94.126]
  7  78.140.169.38
  8  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 200 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM111503.tradersvps.net [62.216.22
8.55]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    0ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1
                                0/ 100 =  0%   |
  3    4ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.45
                                0/ 100 =  0%   |
  4    3ms     0/ 100 =  0%     0/ 100 =  0%  ipp-tiscali.lon1.telecity.net [213
.200.79.133]
                                0/ 100 =  0%   |
  5   10ms     0/ 100 =  0%     0/ 100 =  0%  xe-4-0-0.ams12.ip4.tinet.net [89.1
49.187.206]
                                4/ 100 =  4%   |
  6   15ms     8/ 100 =  8%     4/ 100 =  4%  ip-transit-gw.ip4.tinet.net [77.67
.94.126]
                                0/ 100 =  0%   |
  7   38ms     4/ 100 =  4%     0/ 100 =  0%  78.140.169.38
                                7/ 100 =  7%   |
  8   26ms    11/ 100 = 11%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [7
8.140.160.37]
Title: Re: HotForex
Post by: Max_001 on August 06, 2011, 03:28:07 PM
Thx wakeel,

I answerd to the mdp thread.

You have same problem;)

So lets see next week how the things are going. All the ib's are in touch with cns and hotforex.

For sure the problems are 24\7 on my side not only news time.

Best regards

Max
Title: Re: HotForex
Post by: Planet Hemp on August 06, 2011, 03:32:05 PM
I am very sad with their wire transfer service.
I've sent a wire for them in july 27 and their bank has not received it si far, after 11 days.
I have never experienced that huge and big delay before.
When I contacted them via e-mail they told me wire transfers takes 7 to 10 buniness days. WTF.
The worst experience I had with wire transfers in years was 3 business days.
That's sad.
Title: Re: HotForex
Post by: wakeel on August 06, 2011, 03:33:08 PM
@max: yeah i know. i put it here to so those here can view (esp vinny & broki)
Title: Re: HotForex
Post by: Broki on August 06, 2011, 04:28:22 PM
@max: yeah i know. i put it here to so those here can view (esp vinny & broki)

Hi guys,

Thanks for all your help and providing us your pathping stats. The team at Hotforex has now all information they need to fix the current Network problems.
Max, you are right when you say the problems are 24/7 but the lowest latency is on News times....this is the point to start researching. Also I'm not sure we see any differences before we start on Sunday. 

guys, when we know more this thread here is one of the first points you can read this  ;)

please don't start trading on Sunday with EAs like the fast-scalper "Million Dollar Pips".
this robot needs a latency under 10ms and a super fast execution.
it makes no sense to trade this without to know we have all this options to 100%.

don't hesitate to contact me over PM when you have any question.

wish you all a nice weekend

Sven

Title: Re: HotForex
Post by: Broki on August 06, 2011, 04:34:23 PM
I am very sad with their wire transfer service.
I've sent a wire for them in july 27 and their bank has not received it si far, after 11 days.
I have never experienced that huge and big delay before.
When I contacted them via e-mail they told me wire transfers takes 7 to 10 buniness days. WTF.
The worst experience I had with wire transfers in years was 3 business days.
That's sad.

when you need help, you can contact me over PM and we search together on Monday about your problem.

good weekend



 
Title: Re: HotForex
Post by: maciejburno on August 06, 2011, 05:43:04 PM
I am very sad with their wire transfer service.
I've sent a wire for them in july 27 and their bank has not received it si far, after 11 days.
I have never experienced that huge and big delay before.
When I contacted them via e-mail they told me wire transfers takes 7 to 10 buniness days. WTF.
The worst experience I had with wire transfers in years was 3 business days.
That's sad.

Actually - it is not true, and wire transfers, especially intercontinental can take up to 4 weeks. Although if you live in European Union and make a bank transfer to another bank in european Union, this is usually done overnight, up to 3 days if you do not use Overnight option. When I was doing bank transfer from Europe to Taiwan, wire was usually received within 5 days, but I remember one time I had to wait over 3 weeks to get a wire. Why? Simple: for intercontinental banks, banks usually not transfer directly payment from bank A to bank B, but often wire goes through number of banks that are bridges. So your bank might say 'yeah we already sent the money' but maybe they got stuck in the bridge bank for various reasons (holidays is the most often excuse.) So it is not hotforex fault in this situation, but it is good to know how the wire transfer usually works.

If the hotforex does not receive your wire in the next 2 weeks, I recommend you contacting your local bank and ask them to send you a trace of your  transfer.
Title: Re: HotForex
Post by: wakeel on August 07, 2011, 09:39:52 AM
can someone please explain to me the function of the cns HV application. had it on my vps desktop but have not installed it all these while
Title: Re: HotForex
Post by: robl45 on August 08, 2011, 03:08:16 AM
very concerned with some of the things i'm seeing on my hotforex demo account.  nevermind all the stuff i hear on here about disconnects and offquotes,  hotforex is now opening at 5pm EST.  tonight collective opened usdchf at 7574 and hotforex opened it at 7626.  usdjpy opened on collective at 78.01 and at hotforex 78.23.  thats a huge difference for brokers opening at the same time.  I know there are slight differences in feeds, but thats not even close.
Title: Re: HotForex
Post by: maciejburno on August 08, 2011, 03:45:14 AM
very concerned with some of the things i'm seeing on my hotforex demo account.  nevermind all the stuff i hear on here about disconnects and offquotes,  hotforex is now opening at 5pm EST.  tonight collective opened usdchf at 7574 and hotforex opened it at 7626.  usdjpy opened on collective at 78.01 and at hotforex 78.23.  thats a huge difference for brokers opening at the same time.  I know there are slight differences in feeds, but thats not even close.

Weekend gap, some traders take advantage of it to place an arbitrage trade (which is often not allowed by many brokers.) It happens when price is not priced correctly for a very short time. It happens due to gaps, or server maintenance, or other outside influences.
Title: Re: HotForex
Post by: Broki on August 08, 2011, 06:30:48 AM
very concerned with some of the things i'm seeing on my hotforex demo account.  nevermind all the stuff i hear on here about disconnects and offquotes,  hotforex is now opening at 5pm EST.  tonight collective opened usdchf at 7574 and hotforex opened it at 7626.  usdjpy opened on collective at 78.01 and at hotforex 78.23.  thats a huge difference for brokers opening at the same time.  I know there are slight differences in feeds, but thats not even close.

Rob, I have 5 broker with 5 different open gaps tonight on real accounts and HF is nothing special.
 
i had one disconnect in my logfiles last week and offquotes are reported most form MDP EA trader. this problem is to see at many other broker.. ECN or what ever. take a look to the MDP thread. the strategy of this EA and the many requests when the market price is far from the price which this EA like to open or modify orders on M1 candles. now this together with the network problems we had between CNS and Hotforex ...and you have a bad execution.

btw... seems the network stress was an ISP between CNS and the Netherlands and not HF as i said on Friday

in few minutes more about this  ;)

cheers
Title: Re: HotForex
Post by: Broki on August 08, 2011, 08:14:56 AM
hello guys,

i have an update about our execution and latency problems. as Max said, we had over the weekend also a bad ping form CNS UK to the Netherlands. I waited till market open to run some tests a good friend of mine told me. The main problem seems to be on the last 3 ISP on the way to Hotforex trading servers. one in Germany and two in the Netherlands.

I contact the support guys at CNS and they running some pingpath tests. It seems the trouble spot which was causing the congestion was the gateway between tinet.net and Webzilla. CNS informed the ISP and this morning the issue seems to have be cleared for now.

I stay in contact with one guy at CNS and when something like this happens again I can contact him to run the tests and contact the ISP as soon as possible.

guys...send me a PM when at your ping tests something above 15-20ms is to see. Max or Maciej..you can have a look 2-3 times today?

anyway, i hope we see now better execution and latency and we all can make some pips  8)

below my last pingpath test and an execution test with this Indicator that all seems to love..I don't trust Indicators that shows better results after the first Loop ;D

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww8.pic-upload.de%2F08.08.11%2F1fqxdwo66e3o.jpg&hash=0b89087666dc641063c1beaf2a13513c)

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM111416.tradersvps.net [62.216.228.63]
  1  10.4.1.253
  2  80.85.82.1
  3  85.90.238.45
  4  ipp-tiscali.lon1.telecity.net [213.200.79.133]
  5  xe-1-1-0.ams12.ip4.tinet.net [89.149.185.93]
  6  ip-transit-gw.ip4.tinet.net [77.67.94.126]
  7  78.140.169.38
  8  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 200 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM111416.tradersvps.net [62.216.228.63]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    1ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1
                                0/ 100 =  0%   |
  3    5ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.45
                                0/ 100 =  0%   |
  4    4ms     0/ 100 =  0%     0/ 100 =  0%  ipp-tiscali.lon1.telecity.net [213.200.79.133]
                                0/ 100 =  0%   |
  5   10ms     0/ 100 =  0%     0/ 100 =  0%  xe-1-1-0.ams12.ip4.tinet.net [89.149.185.93]
                                0/ 100 =  0%   |
  6   10ms     0/ 100 =  0%     0/ 100 =  0%  ip-transit-gw.ip4.tinet.net [77.67.94.126]
                                0/ 100 =  0%   |
  7    9ms     1/ 100 =  1%     1/ 100 =  1%  78.140.169.38
                                0/ 100 =  0%   |
  8    7ms     0/ 100 =  0%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Trace complete.
C:\Documents and Settings\Administrator>ping 78.140.160.37

----------

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=6ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=6ms TTL=120
Reply from 78.140.160.37: bytes=32 time=6ms TTL=120

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 7ms, Average = 6ms


contact me when you have any question

cheers
Broki

Title: Re: HotForex
Post by: maciejburno on August 08, 2011, 08:42:21 AM
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=18ms TTL=120
Reply from 78.140.160.37: bytes=32 time=20ms TTL=120
Reply from 78.140.160.37: bytes=32 time=18ms TTL=120
Reply from 78.140.160.37: bytes=32 time=17ms TTL=120

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 20ms, Average = 18ms

C:\Documents and Settings\Administrator>

Will ping it later again ;)
Title: Re: HotForex
Post by: Tradenow on August 08, 2011, 09:10:30 AM
my ping results are realy fine now but there are stil >20% lost packets  >:(
maybe its better to wait with mdp?

best regards
mark


Title: Re: HotForex
Post by: mikeki209 on August 08, 2011, 09:31:23 AM
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Administrator>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:
Reply from 78.140.160.37: bytes=32 time=12ms TTL=120
Reply from 78.140.160.37: bytes=32 time=15ms TTL=120
Reply from 78.140.160.37: bytes=32 time=17ms TTL=120
Reply from 78.140.160.37: bytes=32 time=15ms TTL=120

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 17ms, Average = 14ms

C:\Users\Administrator>pathping 78.140.160.37

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM112192.tradersvps.net [62.216.227.196]
  1  10.4.1.253
  2     *     80.85.82.1
  3     *        *        *
Computing statistics for 50 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM112192.tradersvps.net [62.216.22
7.196]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    1ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1

Trace complete.

Best Regards,
mikeki
Title: Re: HotForex
Post by: Broki on August 08, 2011, 09:50:49 AM
I have the CNS guys informed ...let you all know when something new is to report.
Title: Re: HotForex
Post by: Max_001 on August 08, 2011, 10:19:59 AM
Hi theire,

i will start a loop ping.

right now it's little bit better - But the Problem is still available and in my point of view not fully acceptable.

Theire are BOttle-lecks and this bottles should be solved and splitted up.

Code: [Select]
Reply from 78.140.160.37: bytes=32 time=10ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=11ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Request timed out.
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=16ms TTL=120
Reply from 78.140.160.37: bytes=32 time=11ms TTL=120
Request timed out.
Request timed out.
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=11ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=6ms TTL=120
Reply from 78.140.160.37: bytes=32 time=16ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=10ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Request timed out.
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=10ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=10ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=10ms TTL=120
Reply from 78.140.160.37: bytes=32 time=9ms TTL=120
Reply from 78.140.160.37: bytes=32 time=8ms TTL=120
Reply from 78.140.160.37: bytes=32 time=14ms TTL=120
Reply from 78.140.160.37: bytes=32 time=7ms TTL=120

Package losts are still high.

The latencys are jumping around like horses ;(

Lg

Max
Title: Re: HotForex
Post by: BarrySDCA on August 08, 2011, 10:28:11 AM
We started receiving multiple tickets regarding the issue on Sunday and have been working it since then.  Unfortunately, this issue is rooted on the other side, at the brokers ISP. There is not anything we can do from this side to resolve it except continue to report the trouble to hotforex and their ISP.

We have found the issue is further complicated because the broker is not a direct customer of the ISP.  We have already been in contact with their ISP over night and it was fixed briefly. the problem is the ISP sells service to another company, who then sells it to hotforex so there is a little battle going on to get the responsible party to step up and fix it. I can only speculate on the actual cause, it can be a bad interface, an overloaded router, anything really.


Please review the pathping below. You will notice the trouble is at hop#7. This is the conection between the brokers server and the ISP. However, as I said already they are not a direct customer of the ISP and we are working to identify the responsible party and get it resolved.  Given this issue is right on their gateway, I'm sure it's affecting many hotforex customers.


Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
0 ****.cnsvps.net [62.216.228.*]
1 10.4.1.253
2 80.85.82.1
3 * 85.90.238.45
4 ipp-tiscali.lon1.telecity.net [213.200.79.133]
5 xe-1-1-0.ams12.ip4.tinet.net [89.149.185.93]
6 ip-transit-gw.ip4.tinet.net [77.67.94.126]
7 78.140.169.10
8 v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ****.cnsvps.net [62.216.228.*]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.4.1.253
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 80.85.82.1
0/ 100 = 0% |
3 4ms 0/ 100 = 0% 0/ 100 = 0% 85.90.238.45
0/ 100 = 0% |
4 5ms 0/ 100 = 0% 0/ 100 = 0% ipp-tiscali.lon1.telecity.net [213.200.79.133]
0/ 100 = 0% |
5 9ms 0/ 100 = 0% 0/ 100 = 0% xe-1-1-0.ams12.ip4.tinet.net [89.149.185.93]
0/ 100 = 0% |
6 46ms 0/ 100 = 0% 0/ 100 = 0% ip-transit-gw.ip4.tinet.net [77.67.94.126]
1/ 100 = 1% |
7 10ms 36/ 100 = 36% 35/ 100 = 35% 78.140.169.10
0/ 100 = 0% |
8 20ms 1/ 100 = 1% 0/ 100 = 0% v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Trace complete.
Title: Re: HotForex
Post by: Max_001 on August 08, 2011, 10:42:57 AM
Hi Barry,

thx for the Info.

At which Hop is it outside of you're range?

Because from UK i have Problems from 5th hop.

Code: [Select]
                                1/ 100 =  1%   |
  5   10ms     1/ 100 =  1%     0/ 100 =  0%  xe-3-3-0.ams12.ip4.tinet.net [89.
49.187.202]
                                3/ 100 =  3%   |
  6   18ms     4/ 100 =  4%     0/ 100 =  0%  ip-transit-gw.ip4.tinet.net [77.6
.94.126]
                                2/ 100 =  2%   |
  7   22ms     6/ 100 =  6%     0/ 100 =  0%  78.140.169.38
                                0/ 100 =  0%   |
  8   10ms     6/ 100 =  6%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [
8.140.160.37]

and very often the Pathping has 100% losts after hop 1.  so i recognized also problems in the first 3 hops from time to time.

Code: [Select]
                               0/ 100 =  0%   |
 1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                             100/ 100 =100%   |
 2  ---     100/ 100 =100%     0/ 100 =  0%  VMxxxxx.tradersvps.net [0.0.0.0]

i have now a durable ICMP running to see how many pings timed out.

PS: And it's different the Package losts.  more and then less. jumping around ;)

Many thx

Max
Title: Re: HotForex
Post by: BarrySDCA on August 08, 2011, 01:00:03 PM
hop #4 from the trace I posted is where it jumps on to the backbone to reach hotforex.  we have multiple backbones and so it will always route out the best one.

hop #7 is where their provider connects to their ISP(s) and the source of the trouble (appears to be, I can't be sure)

and hop#8 is of course their server.  so it appears to be in/near the rotuer immediately in front of their server.  It wouldn't be appropriate for me to speculate from this side.  For a while there we thought that belonged to their ISP.  of course actual ownership is still in question.  we already have a ticket open with webazilla and I also sent an email to hotforex support earlier requesting assitance and information.

Remember, we are only seeing 1/2 the picture with this trace because they may not send data back the same path and we can't see that from this side.   this information should be used by the admin responsible for that router in combination with a pathping back to the same target in order to find the root cause of the issue.  it is definitely near those points - no question.


if you're pinging our equipment then be aware we prioritize ICMP packets VERY low, and so they may not reply at all.  this is to keep QoS high, even when a bunch of people are running ping -t :D

most networks do this - it is normal
Title: Re: HotForex
Post by: robl45 on August 08, 2011, 01:33:27 PM
yea, but the opening on eurusd was almost the same on hotforex and collective like it should be, the opening on the other pairs as quoted was way off.

very concerned with some of the things i'm seeing on my hotforex demo account.  nevermind all the stuff i hear on here about disconnects and offquotes,  hotforex is now opening at 5pm EST.  tonight collective opened usdchf at 7574 and hotforex opened it at 7626.  usdjpy opened on collective at 78.01 and at hotforex 78.23.  thats a huge difference for brokers opening at the same time.  I know there are slight differences in feeds, but thats not even close.

Rob, I have 5 broker with 5 different open gaps tonight on real accounts and HF is nothing special.
 
i had one disconnect in my logfiles last week and offquotes are reported most form MDP EA trader. this problem is to see at many other broker.. ECN or what ever. take a look to the MDP thread. the strategy of this EA and the many requests when the market price is far from the price which this EA like to open or modify orders on M1 candles. now this together with the network problems we had between CNS and Hotforex ...and you have a bad execution.

btw... seems the network stress was an ISP between CNS and the Netherlands and not HF as i said on Friday

in few minutes more about this  ;)

cheers
Title: Re: HotForex
Post by: BarrySDCA on August 09, 2011, 07:06:01 AM
Just an update...

we have not received any response back from hotforex (we notified their support regarding the packet loss issue)

however, we also notice today the latency appears to be back to normal.  we are continuing  to monitor and confirm that.
Title: Re: HotForex
Post by: rgmann on August 09, 2011, 08:35:31 AM
Just an update...

we have not received any response back from hotforex (we notified their support regarding the packet loss issue)

however, we also notice today the latency appears to be back to normal.  we are continuing  to monitor and confirm that.

What's the problem with Hot Forex support? They are supposed to be working on this in conjuction with CNS. I forwarded my open CNS support ticket to Hot Forex, and was told that they would be in touch with them.

So, why hasn't Hot Forex responded to CNS's inquiry yet? Why hasn't there been any updates from Hot Forex here on the Donna Forum? I'm a patient guy, but this seems pretty unprofessional in my opinion. CNS is left waiting for a response, and we're left waiting in the dark, not knowing what's going on...  >:(
Title: Re: HotForex
Post by: BarrySDCA on August 09, 2011, 09:29:29 AM
we just received a reply from webazilla, the brokers ISP/hosting provider.  they say the packet loss we are seeing is within their acceptable limits.  (I said their acceptable limits, not ours).   so the issue must really be raised (and pressed) by hotforex with their provider to get a resolution.

unfortunately hotforex may be limited in a resolution here because of differences in acceptible limits.

We have received many requests for us to host a hotforex server.  We routinely offer discounted hosting to forex brokers.  as soon as we hear back from them (have not yet), I will make sure they are aware of the option.

tests this morning show latency is still jumping from 6ms to ~19ms

sorry I wish I had better news
Title: Re: HotForex
Post by: rgmann on August 09, 2011, 09:34:55 AM
we just received a reply from webazilla, the brokers ISP/hosting provider.  they say the packet loss we are seeing is within their acceptable limits.  (I said their acceptable limits, not ours).   so the issue must really be raised (and pressed) by hotforex with their provider to get a resolution.

unfortunately hotforex may be limited in a resolution here because of differences in acceptible limits.

We have received many requests for us to host a hotforex server.  We routinely offer discounted hosting to forex brokers.  as soon as we hear back from them (have not yet), I will make sure they are aware of the option.

tests this morning show latency is still jumping from 6ms to ~19ms

sorry I wish I had better news

Hi Barry,

Thank you! We really appreciate these frequent updates. I will pass this information on to my IB, since he has been in direct contact with one of the HotForex reps working on this problem.  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on August 09, 2011, 09:40:14 AM
Hello guys,

I was working with the IT team all day long yesterday on the server issue and was supposed to post the updates here in the forum, but almost forgot about it(getting a bit overwhelmed) so Roger you can blame me on the late update.

The issue seems to be on the end of the ISP of HotForex and that's why CNS haven't been contacted yet. The IT team at HotForex wanted to find out where exactly is the problem and then contact CNS on it.

Barry - if you want hyper fast responses to your communication with HotForex you can contact me directly as I'm in direct contact with all departments in the company. Customer support has to follow procedure for escalating such issues and that's why it takes a bit longer. Feel free to email me directly at venelinvidenov@vvforex.com, skype: videnoffintl


Cheers,
Vinny


Title: Re: HotForex
Post by: BarrySDCA on August 09, 2011, 09:43:18 AM
true....you can't blame hotforex for not contacting cns.  we are just an observer at this point.   the trouble is not on our network...

thanks vinny
Title: Re: HotForex
Post by: BarrySDCA on August 09, 2011, 10:18:38 AM
Vinny has some pull at hotforex.  I received a quick reply from hotforex.  they are definitely trying to resolve it. -thanks vinny
Title: Re: HotForex
Post by: rgmann on August 09, 2011, 10:35:31 AM
Yes, thank you Vinny! All is forgiven...  ;)   ;D

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on August 09, 2011, 11:32:19 AM
Thank you for understanding and I want to apologize again for the late update here...

Since I know the owners of the company and every single person from the staff in person I can assure you that they are doing their best to provide the clients of HotForex with the best possible trading conditions and are working hard on every single issue.

Cheers,
Vinny
Title: Re: HotForex
Post by: wakeel on August 09, 2011, 08:00:15 PM
Now hotforex currenex is seriously getting on my nerves. Missed NFP on friday and now it has missed the recent spikes that just occurred...will hotforex please move their servers over to cns and dump those ****ing webazilla or whatever they call their name
Title: Re: HotForex
Post by: Max_001 on August 09, 2011, 08:14:47 PM
@wakeel: i know you're annoyance.

I and other which are having Troubles right now fealing the Same ;)

We are hopefully that Hotforex is right now managing the Best Solution for this Situation.

so to be safe - shut down all Scalpers and keep watching

Best regards

Max

Title: Re: HotForex
Post by: simondav on August 09, 2011, 08:20:45 PM
I'm keeping mine on, just on very low lot size so I can record the results and execution times and see when we get an improvement
Title: Re: HotForex
Post by: Max_001 on August 09, 2011, 08:56:54 PM
Guys keep watching you're connections ;(

;) it's more worst on my side then last week ;(

>30ms average.

Request timed out very often ;(

Still high Package losts. ;(

I'am unsure - Maybe i think about to shut all MT4 Stations down. i'am little nervous regarding this Network ;( 

Best regards.

Max



Title: Re: HotForex
Post by: Max_001 on August 09, 2011, 09:05:00 PM
Got now "4Secs" Execution Time on Growth Bot.  Oh Come on
Title: Re: HotForex
Post by: mikeki209 on August 09, 2011, 09:29:58 PM
Why does not Hotforex improve the execution time??
I guess they don't want to fix this prblem at all.

Regards,
mikeki

Got now "4Secs" Execution Time on Growth Bot.  Oh Come on
Title: Re: HotForex
Post by: Max_001 on August 09, 2011, 09:39:56 PM
i don't know why it takes such long time.  the Problem exist now longer then 1 week. That's horrible

Let's wait for Vinny and Broki's statement.

may they have some news for us.

Best regards

Max
Title: Re: HotForex
Post by: wakeel on August 09, 2011, 09:40:29 PM
Below is my ping and pathping tests together with mdp's diagnostics so far this week attached;

C:\Documents and Settings\Administrator>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=24ms TTL=120
Reply from 78.140.160.37: bytes=32 time=27ms TTL=120
Reply from 78.140.160.37: bytes=32 time=28ms TTL=120
Reply from 78.140.160.37: bytes=32 time=27ms TTL=120

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 28ms, Average = 26ms

C:\Documents and Settings\Administrator>pathping 78.140.160.37

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM111503.tradersvps.net [62.216.228.55]
  1  10.4.1.253
  2     *        *     80.85.82.1
  3  85.90.238.45
  4  ipp-tiscali.lon1.telecity.net [213.200.79.133]
  5  xe-4-0-0.ams12.ip4.tinet.net [89.149.187.206]
  6  ip-transit-gw.ip4.tinet.net [77.67.94.126]
  7  78.140.169.38
  8     *     v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 200 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM111503.tradersvps.net [62.216.22
8.55]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    1ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1
                                0/ 100 =  0%   |
  3    5ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.45
                                0/ 100 =  0%   |
  4    4ms     0/ 100 =  0%     0/ 100 =  0%  ipp-tiscali.lon1.telecity.net [213
.200.79.133]
                                0/ 100 =  0%   |
  5   10ms     0/ 100 =  0%     0/ 100 =  0%  xe-4-0-0.ams12.ip4.tinet.net [89.1
49.187.206]
                                2/ 100 =  2%   |
  6   22ms     9/ 100 =  9%     7/ 100 =  7%  ip-transit-gw.ip4.tinet.net [77.67
.94.126]
                                0/ 100 =  0%   |
  7   36ms     2/ 100 =  2%     0/ 100 =  0%  78.140.169.38
                               13/ 100 = 13%   |
  8   28ms    15/ 100 = 15%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [7
8.140.160.37]

Trace complete.
Title: Re: HotForex
Post by: robl45 on August 09, 2011, 11:44:19 PM
Got now "4Secs" Execution Time on Growth Bot.  Oh Come on

i'm funding hopefully tomorrow.  better not be 4 secs for an execution,  collective is almost instant.  although I really don't care if I'm not getting slipped and my ea's are coded so they will detect it very easily.
Title: Re: HotForex
Post by: ninjaturtle on August 10, 2011, 01:05:56 AM
the true test of an ECN broker (or any broker atall) is in handling profitable clients and systems/robots. any broker can survive and act "nice" when clients are trading and loosing their funds. so far, hotforex seems to have failed in this regard as the timing of the present connection issues seem rather "coincidental" and only serve to frustrate a winning strategy/robot on their platform. we are watching!!!
Title: Re: HotForex
Post by: robl45 on August 10, 2011, 03:40:05 AM
i gotta say i checked my feed at work, they are running currenex and their open prices this past sunday very closely mirror collective, they weren't 25 pips off on usdchf and usdjpy.
Title: Re: HotForex
Post by: sujeewakd on August 10, 2011, 04:47:51 AM
Why HF don't want to fix this execution problem???
we are under pressure as now two weeks without a solution.
Better find another broker.
Title: Re: HotForex
Post by: rgmann on August 10, 2011, 08:37:47 AM
Why HF don't want to fix this execution problem???
we are under pressure as now two weeks without a solution.
Better find another broker.

I realize that this delay is frustrating, but I believe that HF is working hard to get this fixed. I've known Vinny for quite a while now, and if he says that they're working their butts off trying to get this fixed, then that's what's happening. He's a man of his word...

Moreover, I've been with HF for over 7 months now, and they've always done what they said they were going to do. So I have no reason to think that they are playing games with us now.

Cheers,
Roger
Title: Re: HotForex
Post by: wakeel on August 10, 2011, 08:44:26 AM
As we've been told, the problem's not from HF but from their ISP called webazilla. All I just wish they could do is switch to CNS who's actually willing to give them a discount also
Title: Re: HotForex
Post by: Vinny on August 10, 2011, 09:05:55 AM
Hello,

HotForex is investigating the issue and there is an ISP involved in the whole situation and it takes a little bit more time.

I see that the latency on the ping that you have to the server from CNS is 28 ms. From my office here in Bulgaria the ping is:

C:\Users\Venelin>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:
Reply from 78.140.160.37: bytes=32 time=46ms TTL=112
Reply from 78.140.160.37: bytes=32 time=45ms TTL=112
Reply from 78.140.160.37: bytes=32 time=44ms TTL=112
Reply from 78.140.160.37: bytes=32 time=45ms TTL=112

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 46ms, Average = 45ms


Please find in the attached file the screenshot from the execution test performed by the EA provided by the members here and done just now. There is nothing like 4 seconds.... and if you check the price you will see that I have performed the test just now.

I think an official company rep will post company statement here today to let you all know that HotForex is working on the issue.

Guys please make difference between the ping latency(the connection from your platform to the MT4 server) and the server execution latency(the time for an order to be opened/closed). I know they are both connected, because your terminals have to "tell" the MT4 server what are your intentions, but at the same time are two different things.

Cheers,
Vinny
Title: HotForex Connect
Post by: Stan HotForex on August 10, 2011, 09:10:42 AM
Dear Traders,

First of all I would like to say that HotForex appreciates and takes into account all of the feedback posted in this forum.

We are on top of the situation and we are investigating the issue regarding connectivity speeds between VPS's and our data centers.

Our top programmers are on the case and we are looking forward to a speedy resolution of the matter.

We are currently taking a number of actions regarding the matter and we will keep you posted about our progression.

At the moment we are in communication with our Data Centers, the VPS company and are also running internal tests.

Please be patient as this is a complex situation involving multiple parties and factors.

Again, I would like to thank everyone for the constructive feedback.

Best Regards,

Stan

Hotforex.com
Title: Re: HotForex
Post by: Broki on August 10, 2011, 09:15:07 AM
Hello guys,

We all working to fix the problems about execution and latency. I'm since Friday in contact with the Guys at HF over Skype and send information we get form our clients ....thanks .

also we running around to fix the latency problems between Germany and the way to Netherlands where we often see higher latency when running a pathping from CNS.

below some pathping form yesterday 19 GMT using a different way to Hotforex servers

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
0 nlts03.euroisa.local [10.237.201.203]
1 isafw02.corp.esy.eurosaas.local [10.237.201.252]
2 77.235.32.254
3 77.235.54.12
4 te1-2.sr2.esy.leaseweb.net [85.17.96.6]
5 te0-9-0-4.crs.evo.leaseweb.net [85.17.100.145]
6 204.26.60.129
7 204.26.62.174
8 v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 nlts03.euroisa.local [10.237.201.2
03]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% isafw02.corp.esy.eurosaas.local [1
0.237.201.252]
0/ 100 = 0% |
2 4ms 0/ 100 = 0% 0/ 100 = 0% 77.235.32.254
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 77.235.54.12
0/ 100 = 0% |
4 5ms 0/ 100 = 0% 0/ 100 = 0% te1-2.sr2.esy.leaseweb.net [85.17.
96.6]
0/ 100 = 0% |
5 2ms 0/ 100 = 0% 0/ 100 = 0% te0-9-0-4.crs.evo.leaseweb.net [85
.17.100.145]
0/ 100 = 0% |
6 3ms 0/ 100 = 0% 0/ 100 = 0% 204.26.60.129
0/ 100 = 0% |
7 5ms 0/ 100 = 0% 0/ 100 = 0% 204.26.62.174
0/ 100 = 0% |
8 0ms 0/ 100 = 0% 0/ 100 = 0% v-2-do27-d1466-37.webazilla.com [7
8.140.160.37]

Trace complete.

and the ping at this time

PING 78.140.160.37 (78.140.160.37) 56(84) bytes of data.
64 bytes from 78.140.160.37: icmp_seq=1 ttl=123 time=0.702 ms
64 bytes from 78.140.160.37: icmp_seq=2 ttl=123 time=0.681 ms
64 bytes from 78.140.160.37: icmp_seq=3 ttl=123 time=0.659 ms
64 bytes from 78.140.160.37: icmp_seq=4 ttl=123 time=0.685 ms
64 bytes from 78.140.160.37: icmp_seq=5 ttl=123 time=0.688 ms
64 bytes from 78.140.160.37: icmp_seq=6 ttl=123 time=0.678 ms
64 bytes from 78.140.160.37: icmp_seq=7 ttl=123 time=0.701 ms
64 bytes from 78.140.160.37: icmp_seq=8 ttl=123 time=0.700 ms
64 bytes from 78.140.160.37: icmp_seq=9 ttl=123 time=0.677 ms
64 bytes from 78.140.160.37: icmp_seq=10 ttl=123 time=0.681 ms

We do like Hotforex our best to bring higher execution to your trading.

When we sometimes not post here...sorry but our clients are the first we update with each step we do.

when someone like to have more and faster help as here ...you are welcome to kick us an  e-mail to fxprofiler@arcor.de and we help and inform you about our steps.

I had right now a chat with one of the CEO at Hotforex and in the next time you also see Stan her to answer your questions or suggestions.

stay tuned 

Broki




Title: Re: HotForex
Post by: Josef on August 10, 2011, 09:18:08 AM
I'm going to open micro account with HF. Testing their demo account on VPS. Everything is fine. Confusing reports for me. Can someone give me average execution time for demo and mirco accounts?
Title: Re: HotForex
Post by: rgmann on August 10, 2011, 09:29:34 AM
I'm going to open micro account with HF. Testing their demo account on VPS. Everything is fine. Confusing reports for me. Can someone give me average execution time for demo and mirco accounts?

Hi Josef,

I'm not sure anyone will be able to answer your question at this point, as HotForex is working on fixing a problem that has been slowing down the trade execution times. However, when I was using the demo and live standard account at the same time, I rarely noticed much of a difference between the two.

Cheers,
Roger
Title: Re: HotForex
Post by: Josef on August 10, 2011, 09:32:32 AM
I'm going to open micro account with HF. Testing their demo account on VPS. Everything is fine. Confusing reports for me. Can someone give me average execution time for demo and mirco accounts?

Hi Josef,

I'm not sure anyone will be able to answer your question at this point, as HotForex is working on fixing a problem that has been slowing down the trade execution times. However, when I was using the demo and live standard account at the same time, I rarely noticed much of a difference between the two.

Cheers,
Roger

Thank you for your comment.
Title: Re: HotForex
Post by: BarrySDCA on August 10, 2011, 09:37:02 AM
just an educated guess...the execution speed and feed issues could be due to the same rooot cause as the latency issue.  figure everything is behind that router and so anything passing through it will have the same issue.

I'm heading back to the states.  I'll check in after 24 hours.

Title: Re: HotForex
Post by: Max_001 on August 10, 2011, 09:58:50 AM
@Vinny:

Network Latency is dynamic ;)  so that means that you have maybe 300ms. and then for short area you have a spike for more then 2secs. that's depending how much packages are lost,.... etc.. the activitys on the whole network way is depending on that.

So i have the facts for 3 trades that on my side during   "Request in progress" and "order was opend"  i had  2x3secs.  and 1x4secs.

So and if MDP shows me  an Average Execution time  >2000ms  that means that the Exec times are horrible ;) i installed monitoring and for few days i got ~7s average. and on other day i got 4 secs average  Spike.

I appreciate all you're works - But i spendet lot of hours in the last time on my vps and other vps services to check the conditions.

So pleaes don't say that theire are no Spike Problems ;)

This is not true.

Many thx

Best regards

Max
Title: Re: HotForex
Post by: Vinny on August 10, 2011, 10:02:56 AM
Hello Max,

I'm not saying that 4 secs is not possible! I'm saying that I have never seen it on my end during normal market conditions. In fact during volatile market conditions you may see even more.  The whole IT team at HotForex is on top of the issue, so it will be resolved.

Cheers,
Vinny

@Vinny:

Network Latency is dynamic ;)  so that means that you have maybe 300ms. and then for short area you have a spike for more then 2secs. that's depending how much packages are lost,.... etc.. the activitys on the whole network way is depending on that.

So i have the facts for 3 trades that on my side during   "Request in progress" and "order was opend"  i had  2x3secs.  and 1x4secs.

So and if MDP shows me  an Average Execution time  >2000ms  that means that the Exec times are horrible ;)

So pleaes don't say that 4secs are not possible ;(

Best regards

Max
Title: Re: HotForex
Post by: Vinny on August 10, 2011, 11:31:01 AM
Hello everyone,

The first person who provides me with a traceroute from CNS to HotForex will receive $10 deposited to his account from me. I need it super fast and CNS customer support is offline  :'(

Cheers,
Vinny

UPDATE: Competition is over - The winner is Max!
Title: Re: HotForex
Post by: rgmann on August 10, 2011, 11:43:14 AM
UPDATE: Competition is over - The winner is Max!

Drinks are on Max!  ;)   8)

Cheers,
Roger
Title: Re: HotForex
Post by: Broki on August 10, 2011, 01:50:52 PM
Hi Guys,

as I said my earlier post this morning we had contacted some other datacenter in the Netherlands to find different ways to HF severs.

Now I have again some answer form this very helpful team there and send this right up to the HotForex IT team .

It seems something routing back from HF provider and so we have eventual one point of our problems ....

We'll see  ;)


Hello Sven,

We verfied IP routing from few other locations in Netherland and found the route to "78.140.160.37" going through US IPs. This may be an issue with 78.140.160.37 network as it may not be reachable or accepting connections from these mentioned netoworks. You will need some one to check it at their end.

Please find following traceroute taken from other locations of Netherlands.

1. From transip.nl

traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 52 byte packets
1 v867.router1.dcg.transip.net (80.69.67.220) 0.172 ms
2 ams-ix.eu.iptransit.com (195.69.145.137) 0.682 ms
3 te9-3.ams-evo.nl.iptransit.com (204.26.60.106) 1.219 ms
4 204.26.62.182 (204.26.62.182) 159.627 ms
5 v-2-do27-d1466-37.webazilla.com (78.140.160.37) 4.075 ms


2. TraceRoute from 81.173.19.237 (surfer.CyberGhost.local) to 78.140.160.37 (v-2-do27-d1466-37.webazilla.com)

1 81.173.19.254 4 110 gateway02.gs.kyra-emotion.nl
2 195.69.145.137 1 110 ams-ix.eu.iptransit.com
3 204.26.61.2 2 110 Valid name, no data record of requested type.
4 204.26.62.186 3 110 Valid name, no data record of requested type.
5 78.140.160.37 2 124 v-2-do27-d1466-37.webazilla.com


Traceroute results from our [eurovps] network:

traceroute 78.140.160.37
traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 40 byte packets
1 77.235.32.254 (77.235.32.254) 9.394 ms 9.537 ms 9.734 ms
2 77.235.54.12 (77.235.54.12) 0.467 ms 0.523 ms 0.573 ms
3 te1-2.sr2.esy.leaseweb.net (85.17.96.6) 0.585 ms 0.643 ms 0.690 ms
4 te0-9-0-4.crs.evo.leaseweb.net (85.17.100.145) 2.062 ms 2.076 ms 2.052 ms
5 204.26.60.129 (204.26.60.129) 0.760 ms 0.752 ms 0.792 ms
6 204.26.62.182 (204.26.62.182) 0.800 ms 204.26.61.110 (204.26.61.110) 0.819 ms 204.26.62.174 (204.26.62.174) 0.811 ms
7 v-2-do27-d1466-37.webazilla.com (78.140.160.37) 0.685 ms 0.699 ms 0.674 ms


eventual one more step to reach our target

Broki
Title: Re: HotForex
Post by: BarrySDCA on August 10, 2011, 02:09:33 PM
I am on a layover in germany right now

max:  latency shouold not fluctuate that much.  it's called jitter and it's not good

vinny:  we have a looking glass.  you can trace any time from any cns dc:  http://helpdesk.commercialnetworkservices.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=182

broki:  those traces are not going through any US based IP.  if they were latency would be much higher.  I suppose one could be registered in ARIN instead of RIPE but it really makes no difference.  I didn't bother to check, it's not important to the issue at hand.

Trying from another DC is more of a bandaid than a cure.  figure that problem router is right in front of hotforex and most all data will pass through it.  even if your latency to the broker is good, you never know if their feeds are coming in the same way (probably are), etc..  and so what good is low latency if the feed is lagged or problematic?  the only solution is a proper resolution.  given webazilla said to our techs that this is within their acceptable limits, hotforex may need to change ISP's

I have maybe 1 hr here then I'm on a plane back to the states.
Title: Re: HotForex
Post by: Max_001 on August 10, 2011, 02:25:36 PM
@BarrySDCA :

So if i'am understanding correctly the cause could be that the  Devation of expection a issue and transmitting a issue is too high?  and that is causing that the Client is very often be disconnected from the Server and having this strange conditions?

sry i'am not a network Specialist > i'am trying to understand the advanced topics ;)

Many thx

Max

Title: Re: HotForex
Post by: Broki on August 10, 2011, 02:26:39 PM
Barry i was posting a page back the first tests form this guys and there you will find nr. 6+7
located in USA Florida

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
0 nlts03.euroisa.local [10.237.201.203]
1 isafw02.corp.esy.eurosaas.local [10.237.201.252]
2 77.235.32.254
3 77.235.54.12
4 te1-2.sr2.esy.leaseweb.net [85.17.96.6]
5 te0-9-0-4.crs.evo.leaseweb.net [85.17.100.145]
6 204.26.60.129
7 204.26.62.174
8 v-2-do27-d1466-37.webazilla.com [78.140.160.37]

latency of both is around 5ms

hey you are only few steps form my home at the moment ;D

broki

Title: Re: HotForex
Post by: BarrySDCA on August 10, 2011, 02:36:09 PM
max:  packet loss can cause all kinds of seemingly random issues.  it really needs to be fixed.  these can include but are not limited to:  disconnects, delayed executions, hung charts, all kinds of stuff.  figure every time a packet is dropped, it must be re-transmitted from the source.  and you're only seeing packets between your terminal and the MT4 server.  remember hotforex must also maintain connnects to their liquidity provider for example.  what do you think will happen when those packets are dropped?  not good, that's what

broki:  I hear you about the IP only there is no way to go from the US over the 'pond' in 5ms.  IP's are in short supply so an IP registered with ARIN being used in europe does not surprise me.

close by?  I'm at terminal A in Frankfurt (pretty sure) for another hour if you are nearby!
Title: Re: HotForex
Post by: what on August 10, 2011, 03:14:59 PM
I just want HF to leave the Indices trading the way it is. It is working fine and I now will start using HF exclusively for my trading.  So don't mess it up by changing anything.  I like the round lot (1.00) sizes the way it is.  I wish Gold would go back to that format.
Title: Re: HotForex
Post by: Ducky on August 10, 2011, 06:02:57 PM
Hi folks,

I hate to change the subject here but has anyone had any problems withdrawing from HF to Alertpay?

Thank you,
Chuck
Title: Re: HotForex
Post by: Vinny on August 10, 2011, 06:03:26 PM


vinny:  we have a looking glass.  you can trace any time from any cns dc:  http://helpdesk.commercialnetworkservices.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=182

Thanks a lot Barry!!!!

I just want HF to leave the Indices trading the way it is. It is working fine and I now will start using HF exclusively for my trading.  So don't mess it up by changing anything.  I like the round lot (1.00) sizes the way it is.  I wish Gold would go back to that format.

Hello what,

Indices will remain the same way. Can't promise anything about the gold and silver spot trading.

Cheers,
Vinny
Title: Re: HotForex
Post by: Vinny on August 10, 2011, 06:04:41 PM
Hi folks,

I hate to change the subject here but has anyone had any problems withdrawing from HF to Alertpay?

Thank you,
Chuck

Hi Chuck,

No problems at all. I've taken quite large withdrawals via Alertpay.

Cheers,
Vinny
Title: Re: HotForex
Post by: Ducky on August 10, 2011, 06:07:09 PM
Hi folks,

I hate to change the subject here but has anyone had any problems withdrawing from HF to Alertpay?

Thank you,
Chuck

Hi Chuck,

No problems at all. I've taken quite large withdrawals via Alertpay.

Cheers,
Vinny

Thanks Vinny appreciate that!
Title: Re: HotForex
Post by: Max_001 on August 10, 2011, 10:12:42 PM
Hello,

i didn't recognized until now such a Swapping ;(

But right now i got nearly a heart attack.

i got   50Cent  Swapping EUR/USD  bearish.  on a 0.02 lot trade.

Don't understand it.

on other days i had  -0.09 Cent on bearish on 0.01 lot?! ;(

i'am confused

Could anybody maybe let me know the Calculation to have better overview about this.

Many thx

Max
Title: Re: HotForex
Post by: maciejburno on August 10, 2011, 10:18:00 PM
Hello,

i didn't recognized until now such a Swapping ;(

But right now i got nearly a heart attack.

i got   50Cent  Swapping EUR/USD  bearish.  on a 0.02 lot trade.

Don't understand it.

on other days i had  -0.09 Cent on bearish on 0.01 lot?! ;(

i'am confused

Could anybody maybe let me know the Calculation to have better overview about this.

Many thx

Max

This is easily explained on the website:
Once a week HF uses triple swapping rate (I think it is from Wed to Thursday), other days normal swapping. It goes both ways - positive interest as well as negative. If you count whole week, it make sense - 7 days.

You can check it on the broker site.
Title: Re: HotForex
Post by: maciejburno on August 10, 2011, 10:21:25 PM
UPDATE: Competition is over - The winner is Max!

Drinks are on Max!  ;)   8)

Cheers,
Roger
I second that! :D
Title: Re: HotForex
Post by: Max_001 on August 10, 2011, 10:23:14 PM
Holy shit.... lol  i must overlocked that.

Tripple Swapp. lol.   is it not enough for normal swapp?

this is killing profit *g*

i have to read that part.

i only found http://www.hotforex.com/en/trading-conditions/trading_details_forex.html

but i don't read something regarding trippeling.

but anyway how is the calc. for the Swap?

-6.20    for long   and 1.98 for short  means ? *g*

thx
Title: Re: HotForex
Post by: Max_001 on August 10, 2011, 10:31:09 PM
ah i found it.  http://www.hotforex.com/en/trading-conditions/swap-rollover.html

So now i have the question.  Are EA'S are aware of swapping?

Didn't really spend a mind until now.

@maciejburno: i'am unsure what you mean *g*
Quote
i second that

thx

Max
Title: Re: HotForex
Post by: maciejburno on August 10, 2011, 10:38:06 PM
Holy shit.... lol  i must overlocked that.

Tripple Swapp. lol.   is it not enough for normal swapp?

this is killing profit *g*

i have to read that part.

i only found http://www.hotforex.com/en/trading-conditions/trading_details_forex.html

but i don't read something regarding trippeling.

but anyway how is the calc. for the Swap?

-6.20    for long   and 1.98 for short  means ? *g*

thx

I do not mind the triple swapping to offset lack of trading days. When I trade position trading, I almost always enter when I make extra $ on swapping (lower the risk, gotta love the AUD ;))

If I do swing trading in opposite direction, I am confident that this trade is so good, that it will pay off for extra swapping.

I do not think EA are programmed for that. I hope they will not be. Less opportunity to trade :).
Title: Re: HotForex
Post by: Broki on August 11, 2011, 07:30:21 AM
Hi Maciej and Max,

i can highly recommend you to read the latest article from Daniel  ;)
http://mechanicalforex.com/
I'm sure you understand the swap and how it works very good after reading this.
also a good part about trading systems and swap is to read there.

hope this will clear your questions   :)

broki   
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 10:08:05 AM
thx broki i will study ;)
Title: Re: HotForex
Post by: Broki on August 11, 2011, 10:10:09 AM
Hello Guys,

The Hotforex Team changed and tested many thinks around about our latency problems and we have now a new traceroute and pingpath form CNS to Hotforex.
you can see this on the stats below.

they told me also- the packages loss we saw on our pathping was only the rate limit when this server will be pinged.
other way we have to see a bad Latency or losses on the last IP too.

anyway the Hotforex Guys monitoring the new changes and hopefully we all can trade like before or better ;)

funny to see now a package loss on the second IP

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM111416.tradersvps.net [62.216.228.63]
  1  10.4.1.253
  2     *     80.85.82.1
  3  85.90.238.45
  4  85.90.238.42
  5  ldn-b2-link.telia.net [213.248.100.17]
  6  ldn-bb2-link.telia.net [80.91.250.229]
  7  adm-bb2-link.telia.net [80.91.250.126]
  8  adm-b4-link.telia.net [213.155.130.221]
  9  ic-131631-adm-b4.c.telia.net [213.248.90.154]
 10  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 250 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM111416.tradersvps.net [62.216.22
8.63]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    0ms     1/ 100 =  1%     1/ 100 =  1%  80.85.82.1
                                0/ 100 =  0%   |
  3    5ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.45
                                0/ 100 =  0%   |
  4    8ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.42
                                0/ 100 =  0%   |
  5    1ms     0/ 100 =  0%     0/ 100 =  0%  ldn-b2-link.telia.net [213.248.100.17]
                                0/ 100 =  0%   |
  6    5ms     0/ 100 =  0%     0/ 100 =  0%  ldn-bb2-link.telia.net [80.91.250.229]
                                0/ 100 =  0%   |
  7    9ms     0/ 100 =  0%     0/ 100 =  0%  adm-bb2-link.telia.net [80.91.250.126]
                                0/ 100 =  0%   |
  8   10ms     0/ 100 =  0%     0/ 100 =  0%  adm-b4-link.telia.net [213.155.130.221]
                                0/ 100 =  0%   |
  9   10ms     0/ 100 =  0%     0/ 100 =  0%  ic-131631-adm-b4.c.telia.net [213.248.90.154]
                                0/ 100 =  0%   |
 10    9ms     0/ 100 =  0%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Trace complete.

--

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww8.pic-upload.de%2F11.08.11%2Fp78e139tdqyi.jpg&hash=03370c68c1eed65c27bd652ff03c89de)

good trading ;)

Broki

Title: Re: HotForex
Post by: maciejburno on August 11, 2011, 10:34:14 AM
Broki is the best and can pretty much solve any problem I had so far. Thanks man, lots of reps to you. I'm buying you a drink definitively. Why?
I just ping tested:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ping 78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=12ms TTL=121
Reply from 78.140.160.37: bytes=32 time=8ms TTL=121
Reply from 78.140.160.37: bytes=32 time=8ms TTL=121
Reply from 78.140.160.37: bytes=32 time=8ms TTL=121

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 12ms, Average = 9ms

C:\Documents and Settings\Administrator>

For me this is huge difference, I went down from average of 23ms to 9ms.

I also noticed my execution times changes when I am trading manually. It used to be about 5-6 sec from home, now is under a sec.

Good job mate, good job! If any problem arises here, I'll let you know.

For those who trade MDP, the indicator for latency is a little bit trashy. It does not present the real picture (numbers might be off a bit).
Best way is to reinstall fresh copy of MDP now :D.
Title: Re: HotForex
Post by: wakeel on August 11, 2011, 11:43:19 AM
there goes my ping and path ping, is this ok:

C:\Documents and Settings\Administrator>ping  78.140.160.37

Pinging 78.140.160.37 with 32 bytes of data:

Reply from 78.140.160.37: bytes=32 time=15ms TTL=121
Reply from 78.140.160.37: bytes=32 time=13ms TTL=121
Reply from 78.140.160.37: bytes=32 time=9ms TTL=121
Reply from 78.140.160.37: bytes=32 time=9ms TTL=121

Ping statistics for 78.140.160.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 15ms, Average = 11ms

C:\Documents and Settings\Administrator>pathping  78.140.160.37

Tracing route to v-2-do27-d1466-37.webazilla.com [78.140.160.37]
over a maximum of 30 hops:
  0  VM111503.tradersvps.net [62.216.228.55]
  1  10.4.1.253
  2  80.85.82.1
  3     *     85.90.238.45
  4  85.90.238.42
  5  ldn-b2-link.telia.net [213.248.100.17]
  6  ldn-bb1-link.telia.net [80.91.250.225]
  7  adm-bb1-link.telia.net [213.155.133.19]
  8  adm-b4-link.telia.net [213.155.130.219]
  9  ic-131631-adm-b4.c.telia.net [213.248.90.154]
 10  v-2-do27-d1466-37.webazilla.com [78.140.160.37]

Computing statistics for 250 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           VM111503.tradersvps.net [62.216.22
8.55]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.4.1.253
                                0/ 100 =  0%   |
  2    0ms     0/ 100 =  0%     0/ 100 =  0%  80.85.82.1
                                0/ 100 =  0%   |
  3   10ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.45
                                0/ 100 =  0%   |
  4    5ms     0/ 100 =  0%     0/ 100 =  0%  85.90.238.42
                                0/ 100 =  0%   |
  5    0ms     0/ 100 =  0%     0/ 100 =  0%  ldn-b2-link.telia.net [213.248.100
.17]
                                0/ 100 =  0%   |
  6    5ms     0/ 100 =  0%     0/ 100 =  0%  ldn-bb1-link.telia.net [80.91.250.
225]
                                0/ 100 =  0%   |
  7    9ms     0/ 100 =  0%     0/ 100 =  0%  adm-bb1-link.telia.net [213.155.13
3.19]
                                0/ 100 =  0%   |
  8   11ms     0/ 100 =  0%     0/ 100 =  0%  adm-b4-link.telia.net [213.155.130
.219]
                                0/ 100 =  0%   |
  9   15ms     0/ 100 =  0%     0/ 100 =  0%  ic-131631-adm-b4.c.telia.net [213.
248.90.154]
                                0/ 100 =  0%   |
 10   10ms     0/ 100 =  0%     0/ 100 =  0%  v-2-do27-d1466-37.webazilla.com [7
8.140.160.37]

Trace complete.

P.S: if you wanna reset mdp's diagnostics just change the magic number, may be add 0-9 as the last digit cos i discovered that the diagnostics is attached to the magic number and when you reset it  it refreshes
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 12:18:01 PM
so at the beginning of my Tradings  i got  <10secs  the whole time from CNS UK.

this was the reason why i choosed CNS because of the great service and the great Latency.

So and now it's still jumping around   between 8ms and 25ms. and higher maybe because i don't check it the whole time.

so that's indeed not normal and makes me angry. about the things on the other side.

i would be happy if Hotforex would mind the Solution to host also a MT4 Server on UK Side.  or USA. 

because this network Hops are sensless.

Each Hop is a single Point of failure and seems to be that theire are few ones overloaded ;(

Best regards

Max
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 02:30:36 PM
May i could ask which Status we have?

My Avg. Execution Time is raising and raising.

today i have now   ~3.5kms

So don't tell me that's the "market".

other traders with same Broker and same Vps had lower. So fix the network asap.

i apologize. it's really damned angrily if we do not sense any changes.

Splitt you're servers in the whole world an benefit to be then Number 1.  Make it sense?!??!?! ;)  so gogoogogog

best regards

max
Title: Re: HotForex
Post by: maciejburno on August 11, 2011, 02:34:29 PM
May i could ask which Status we have?

My Avg. Execution Time is raising and raising.

today i have now   ~3.5kms

So don't tell me that's the "market".

other traders with same Broker and same Vps had lower. So fix the network asap.

i apologize. it's really damned angrily if we do not sense any changes.

Splitt you're servers in the whole world an benefit to be then Number 1.  Make it sense?!??!?! ;)  so gogoogogog

best regards

max

Try to get some kind of program that can measure execution, the MDP is averaged, and seems at it is flawed at times. My latency improved, execution times? I do not know, because MDP shows always same thing.
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 02:38:34 PM
@Macie: i had monitoring software activated the last week. but shuted down not to get impact on the performance.

so it's primary not necessary to see the monitoring itself ;)  the monitoring takes the data from the Expert + journal log.

so theire you see every info.

and my info shows up damned high execution time.

average time is calculated after each trade.   and if the average is higher after a trade > that means that you better have a look to journal ;)

i will have a look how it goes the next week. if no changes i try gomarket.  time is money. and i have no time. don't like loosing everytime money ony because of some bootlelecks which are not solved.

sry my mind

best regards

Max
Title: Re: HotForex
Post by: maciejburno on August 11, 2011, 02:46:49 PM
@Macie: i had monitoring software activated the last week. but shuted down not to get impact on the performance.

so it's primary not necessary to see the monitoring itself ;)  the monitoring takes the data from the Expert + journal log.

so theire you see every info.

and my info shows up damned high execution time.

average time is calculated after each trade.   and if the average is higher after a trade > that means that you better have a look to journal ;)

i will have a look how it goes the next week. if no changes i try gomarket.  time is money. and i have no time. don't like loosing everytime money ony because of some bootlelecks which are not solved.

sry my mind

best regards

Max

Did you look at the journal? When it says open trade, and then 'trade accepted by server' Is the execution showing 3-5 seconds? I see it within same second or 1 second away (same goes for modification) so it does make sense.

By the way, did you read my post earlier? Even though I make less pips (more conservative - safer) I still make large gains thanks to higher lot size. My ideal size now is .1 lot per $500 in the account. I went through the past few weeks of trading this bot, and as you can see, it was positive for me. Do I get 300 pips ? No, but no need. Too many trades at the same time will crash their accounts (way too risky) while I lose much less if bad strike comes :).
Title: Re: HotForex
Post by: BarrySDCA on August 11, 2011, 02:50:14 PM
good morning all. I'm back in San Diego.

I've been watching latency to HF this morning (can't sleep/go figure).  I didn't want to say anything (maybe too soon) but latency indeed looks good.  I hope it can stay this way.  We are monitoring it closely.  I will advise if any changes next 24 hrs.  I recommend you DO NOT consider this resolved until we confirm it is stable.

THIS IS A Looking Glass lookup from our UK datacenter to 78.140.160.37


traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  85.90.238.42 (85.90.238.42)  0.697 ms * *
 4  ldn-b2-link.telia.net (213.248.100.17)  0.605 ms  0.627 ms  0.641 ms
 5  ldn-bb1-link.telia.net (80.91.250.225)  0.618 ms  0.640 ms  0.639 ms
 6  adm-bb1-link.telia.net (80.91.253.191)  8.796 ms  8.596 ms  8.602 ms
 7  adm-b4-link.telia.net (80.91.253.184)  8.822 ms  8.842 ms  8.841 ms
 8  ic-131631-adm-b4.c.telia.net (213.248.90.154)  9.076 ms webazilla-ic-129603-adm-b4.c.telia.net (213.248.91.218)  9.781 ms ic-130057-adm-b4.c.telia.net (213.248.93.130)  8.599 ms
 9  v-2-do27-d1466-37.webazilla.com (78.140.160.37)  8.352 ms  8.348 ms  8.570 ms
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 03:20:36 PM
hi barry,

thx but from my point of view it's indeed too early to say anything is solved ;)

i see nearly every 3nd or 5nd is a higehr spike.

9ms. then 15ms. then it's lower again then higher again. jumping like a horse

It's not stable at all.

And something is wrong on the other side.

>5secs execution time is not Market condtition today - because other ones has 350 ms and has same condition. or does they trade on other Planet? *g+

So thx Barry for you're trying to get fixed. but i guess you're are limited on you're Possibilitys.

Hotforex has to change an other mind.

what does a server cost with mt4 license? !??! ;(   from my point of view it would be a good idea to push some servers around the world to be the number 1 *g*. so every one will be happy.

thx until now

best regards

Max
Title: Re: HotForex
Post by: Max_001 on August 11, 2011, 03:29:43 PM
Got today an overall of 3min disconnect ;)  so that says everything.

Server connection errors.

1x 148 secs  
1x 60 secs

haha *g* somebody is celebrating a big party

best regards

Max
Title: Re: HotForex
Post by: rgmann on August 11, 2011, 03:52:58 PM
Well, the latency still isn't as low as I'd like, but things are much better on my end. My latest ping to HotForex:

min. 9ms
max. 11ms
avg. 10ms

And on my last 7 MDP trades, I got:

ECN Condition for order modification time met: 717ms
ECN Condition for reqotes met: 0% requotes

My MDP settings are:

NO=0
AC=4
SO=2

So all around much better. But I still think HF can improve things a little more!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: maciejburno on August 11, 2011, 04:04:49 PM
Well, the latency still isn't as low as I'd like, but things are much better on my end. My latest ping to HotForex:

min. 9ms
max. 11ms
avg. 10ms

And on my last 7 MDP trades, I got:

ECN Condition for order modification time met: 717ms
ECN Condition for reqotes met: 0% requotes

My MDP settings are:

NO=0
AC=4
SO=2

So all around much better. But I still think HF can improve things a little more!  8)

Cheers,
Roger


The execution times that you got are enough for MDP to perform really good. I am happy to see some of us are getting better executions now :).
Title: Re: HotForex
Post by: robl45 on August 11, 2011, 04:12:16 PM
well i'm live on hotforex standard account since last night.  what a night to pick to start huh??  I could have taken a bat to my head and had more fun.

however hotforex seems to be performing quite nicely and I havent seen any real slippage, slippage so far seems better than at collective.

although I did notice that some executions were like quite long, just looking at the logs.  then order modifies going through taking like another 10 seconds according to time in the journal.  in collective, those things are a sec apart, not 10.

also, i saw an offquote.  and it wasn't rollover at this time, I wasn't even trading at that time so there really shouldn't have been an offquote.

overall i'm pretty happy at this point, but I'm hoping this offquotes and execution stuff gets better.
Title: Re: HotForex
Post by: BarrySDCA on August 11, 2011, 04:14:13 PM
ya latency still seems good today.  Again, I recommend you DO NOT consider this resolved and resume normal trading if you were especially affected by high latency until this is confirmed by tests over a longer period of time.

Max:  each hop is not necessarily a single point of failure.  That's one of the great things about the Internet.  Each of our datacenters has multiple backbones available to it.  And we route out by least latency, not least hops.  Often the shortest number of hops is also the most congested and so you can get better latency by going thru more hops.  Anyway, the way the Internet works is so if any of those hops along the way goes down, they route around the trouble.

This of course requires both ends have multiple routes available to them.  I do not know much about HF network setup, only what I see in the trace routes.

btw:  here is the latest test from CNS UK

Please wait while your trace is completed. This can take up to 30 seconds.

traceroute from Commercial Network Services (London) to 78.140.160.37


traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 40 byte packets
 1  80.85.82.1 (80.85.82.1)  0.295 ms * *
 2  85.90.238.45 (85.90.238.45)  0.504 ms * *
 3  85.90.238.42 (85.90.238.42)  0.501 ms * *
 4  ldn-b2-link.telia.net (213.248.100.17)  0.227 ms  0.232 ms  0.230 ms
 5  ldn-bb1-link.telia.net (80.91.250.225)  0.453 ms  0.452 ms  0.448 ms
 6  adm-bb1-link.telia.net (80.91.253.191)  8.375 ms  8.372 ms  8.371 ms
 7  adm-b4-link.telia.net (80.91.253.184)  8.619 ms  8.633 ms  8.592 ms
 8  ic-131631-adm-b4.c.telia.net (213.248.90.154)  8.581 ms webazilla-ic-129603-adm-b4.c.telia.net (213.248.91.218)  9.497 ms  9.520 ms
 9  v-2-do27-d1466-37.webazilla.com (78.140.160.37)  8.528 ms  8.376 ms  8.391 ms

* * * usually means a firewall
Title: Re: HotForex
Post by: maciejburno on August 11, 2011, 04:20:18 PM
ya latency still seems good today.  Again, I recommend you DO NOT consider this resolved and resume normal trading if you were especially affected by high latency until this is confirmed by tests over a longer period of time.

Max:  each hop is not necessarily a single point of failure.  That's one of the great things about the Internet.  Each of our datacenters has multiple backbones available to it.  And we route out by least latency, not least hops.  Often the shortest number of hops is also the most congested and so you can get better latency by going thru more hops.  Anyway, the way the Internet works is so if any of those hops along the way goes down, they route around the trouble.

This of course requires both ends have multiple routes available to them.  I do not know much about HF network setup, only what I see in the trace routes.

btw:  here is the latest test from CNS UK

Please wait while your trace is completed. This can take up to 30 seconds.

traceroute from Commercial Network Services (London) to 78.140.160.37


traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 40 byte packets
 1  80.85.82.1 (80.85.82.1)  0.295 ms * *
 2  85.90.238.45 (85.90.238.45)  0.504 ms * *
 3  85.90.238.42 (85.90.238.42)  0.501 ms * *
 4  ldn-b2-link.telia.net (213.248.100.17)  0.227 ms  0.232 ms  0.230 ms
 5  ldn-bb1-link.telia.net (80.91.250.225)  0.453 ms  0.452 ms  0.448 ms
 6  adm-bb1-link.telia.net (80.91.253.191)  8.375 ms  8.372 ms  8.371 ms
 7  adm-b4-link.telia.net (80.91.253.184)  8.619 ms  8.633 ms  8.592 ms
 8  ic-131631-adm-b4.c.telia.net (213.248.90.154)  8.581 ms webazilla-ic-129603-adm-b4.c.telia.net (213.248.91.218)  9.497 ms  9.520 ms
 9  v-2-do27-d1466-37.webazilla.com (78.140.160.37)  8.528 ms  8.376 ms  8.391 ms

* * * usually means a firewall

Thanks Barry. I'm quite pleased how CNS handle this issue. :)
Title: Re: HotForex
Post by: Vinny on August 11, 2011, 06:31:48 PM
Hello guys,

Just had a conversation with the CEO of HotForex and the networking problem is resolved.

The next issue I'm starting to work on from tomorrow with the IT team is the Execution time.

Any tools, screenshots from other real accounts and everything you think might help, please send it to me.

Cheers,
Vinny
Title: Re: HotForex
Post by: businessguy09 on August 12, 2011, 04:40:48 AM
Got to say this is the most interaction between *Retail Trader, Broker Rep's/Tech, and VPS  Rep/Tech*, i have every witnessed. Keep up the good work guys! I'm proud to be a member of this forum, and Vinny good luck with your troubleshooting!
Title: Re: HotForex
Post by: maciejburno on August 12, 2011, 07:10:54 AM
Got to say this is the most interaction between *Retail Trader, Broker Rep's/Tech, and VPS  Rep/Tech*, i have every witnessed. Keep up the good work guys! I'm proud to be a member of this forum, and Vinny good luck with your troubleshooting!

The praise should go to Broki as well, since he is also working hard on this from day one by contacting both VPS, ISP, and HF CEO. Also praise to Barry for sending us constant updates from VPS.
Title: Re: HotForex
Post by: NormanBus on August 12, 2011, 08:28:45 AM
Is there a Hotforex representative posting on this website that I can contact?

I was in the process of opening a live account, just had a last question to clear up but the responses I got from the suport team have made me question my decision to deposit my funds with Hotforex.

This site came up on a Google search.
Title: Re: HotForex
Post by: Vinny on August 12, 2011, 08:38:21 AM
Hi guys,

maciejburno is right that was all team work between all of us including himself, Broki, Barry, Max, rgmann, Rob, wakeel, HotForex and me.

Cheers,
Vinny
Title: Re: HotForex
Post by: Max_001 on August 12, 2011, 08:40:49 AM
thx for this Project working ;)  very nice to see that everybody is trying to solve ;)

 8)
Title: Re: HotForex
Post by: BarrySDCA on August 12, 2011, 09:44:06 AM
this marks 24 hours since latency returned to normal.  It is probably safe to consider resolved.  However, I tend to be extra cautious with other peoples money and recommend anyone who was especially affected by the higher latency to wait until after markets open on Monday to be sure it's ok to resume trading.

latest trace from CNS (call it Barry's Jet lag middle of the night update hehe)

Please wait while your trace is completed. This can take up to 30 seconds.

traceroute from Commercial Network Services (London) to 78.140.160.37


traceroute to 78.140.160.37 (78.140.160.37), 30 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  85.90.238.42 (85.90.238.42)  0.731 ms * *
 4  ldn-b2-link.telia.net (213.248.100.17)  0.654 ms  0.670 ms  0.675 ms
 5  ldn-bb1-link.telia.net (80.91.250.225)  0.598 ms  0.631 ms  0.639 ms
 6  adm-bb1-link.telia.net (80.91.253.191)  8.321 ms  8.363 ms  8.366 ms
 7  adm-b4-link.telia.net (80.91.253.184)  8.594 ms  8.606 ms  8.606 ms
 8  ic-130057-adm-b4.c.telia.net (213.248.93.130)  8.606 ms  8.602 ms webazilla-ic-129603-adm-b4.c.telia.net (213.248.91.218)  9.378 ms
 9  v-2-do27-d1466-37.webazilla.com (78.140.160.37)  8.373 ms  8.371 ms  8.386 ms

* * * usually means a firewall
Title: Re: HotForex
Post by: Vinny on August 12, 2011, 09:56:39 AM
Thanks for the update Barry!

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on August 13, 2011, 07:41:47 PM
Hello guys,

Just had a conversation with the CEO of HotForex and the networking problem is resolved.

The next issue I'm starting to work on from tomorrow with the IT team is the Execution time.

Any tools, screenshots from other real accounts and everything you think might help, please send it to me.

Cheers,
Vinny

Hi Vinny,

That's great to hear about the latency being fixed! Thanks again for all your help.

Any idea on what might be causing the relatively slow execution time, and the time frame we're looking at for getting it lowered?

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on August 14, 2011, 12:12:19 PM
Hello guys,

Just had a conversation with the CEO of HotForex and the networking problem is resolved.

The next issue I'm starting to work on from tomorrow with the IT team is the Execution time.

Any tools, screenshots from other real accounts and everything you think might help, please send it to me.

Cheers,
Vinny

Hi Vinny,

That's great to hear about the latency being fixed! Thanks again for all your help.

Any idea on what might be causing the relatively slow execution time, and the time frame we're looking at for getting it lowered?

Cheers,
Roger


Hi Roger,

Will be able to provide more information on Monday.

Thank you!

Cheers,
Vinny
Title: Re: HotForex
Post by: psdr03 on August 14, 2011, 07:56:41 PM
Hi,

Just curious, tried searching for HF Markets LTD from the FSC Mauritius site, but couldn't find it. Searched all the listings in the registry part but found nothing. I did find Hotforex's address though:

Ebčne House
3rd Floor, 33
Cybercity, Ebčne
Mauritius

It's on the Management Companies table under Global Companies link: http://www.gov.mu/portal/sites/ncb/fsc/mctable.htm

It's registered as Keystone Fund Services Ltd c/o Turnstone Corporate. So who is Keystone Fund Services? Also why isn't HF Markets LTD listed?

Just curious thanks. I do have a live account already with you guys, so I'm just curious as to why it's not registered.
Title: Re: HotForex
Post by: wakeel on August 14, 2011, 09:47:23 PM
Hi,

Just curious, tried searching for HF Markets LTD from the FSC Mauritius site, but couldn't find it. Searched all the listings in the registry part but found nothing. I did find Hotforex's address though:

Ebčne House
3rd Floor, 33
Cybercity, Ebčne
Mauritius

It's on the Management Companies table under Global Companies link: http://www.gov.mu/portal/sites/ncb/fsc/mctable.htm

It's registered as Keystone Fund Services Ltd c/o Turnstone Corporate. So who is Keystone Fund Services? Also why isn't HF Markets LTD listed?

Just curious thanks. I do have a live account already with you guys, so I'm just curious as to why it's not registered.
while waiting for a reply here you can send 'em a mail to and what ever reply you get, don't forget to post it here
Title: Re: HotForex
Post by: simondav on August 15, 2011, 11:57:01 AM
execution times are hugely better this morning,  looks like hotforex did something at the weekend
Title: Re: HotForex
Post by: Max_001 on August 15, 2011, 11:59:23 AM
just wait for more Trades not only for 1 ;)     open + close are 1sec on my side for the 1st trade today

best regards

Max
Title: Re: HotForex
Post by: Josef on August 15, 2011, 12:18:42 PM
execution times are hugely better this morning,  looks like hotforex did something at the weekend

Glad to hear that.
Title: Re: HotForex
Post by: rgmann on August 15, 2011, 04:18:15 PM
execution times are hugely better this morning,  looks like hotforex did something at the weekend

My test was about the same as yours this morning, with an average ping of 10ms latency. This is definitely better, but I'm still holding out for <300ms execution time. Come on HF, I know you can do it!!!  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Vinny on August 15, 2011, 08:06:59 PM
Execution time will get there guys :)

Cheers,
Vinny
Title: Re: HotForex
Post by: Max_001 on August 16, 2011, 06:39:18 PM
Hello,

Any news on the Execution side?

i got 1 trade  = 6 secs.

on other Broker they got  8 Trades with ~300ms.

Heavy entrys about Off quotes for most Hotforex clients.

So where is the problem - i don't understand it. Why such a high difference?

Best regards

Max
Title: Re: HotForex
Post by: wakeel on August 16, 2011, 08:37:17 PM
this is what i got from my journal:

17:09:17 '24936': order sell market 0.17 EURUSD sl: 0.00000 tp: 0.00000
17:09:18 '24936': request was accepted by server
17:09:18 '24936': request in process
17:09:21 '24936': order was opened : #2635047 sell 0.17 EURUSD at 1.44486 sl: 0.00000 tp: 0.00000
17:09:21 '24936': modify order #2635047 sell 0.17 EURUSD at 1.44486 sl: 0.00000 tp: 0.00000 -> sl: 1.44687 tp: 1.44260
17:09:22 '24936': request was accepted by server
17:09:22 '24936': request in process
17:09:26 '24936': order #2635047 sell 0.17 EURUSD at 1.44486 was modified -> sl: 1.44687 tp: 1.44260
17:09:26 '24936': order sell market 0.17 EURUSD sl: 0.00000 tp: 0.00000
17:09:26 '24936': request was accepted by server
17:09:26 '24936': request in process
17:09:29 '24936': order was opened : #2635130 sell 0.17 EURUSD at 1.44426 sl: 0.00000 tp: 0.00000
17:09:29 '24936': modify order #2635130 sell 0.17 EURUSD at 1.44426 sl: 0.00000 tp: 0.00000 -> sl: 1.44687 tp: 1.44260
17:09:29 '24936': request was accepted by server
17:09:29 '24936': request in process
17:09:30 '24936': order #2635130 sell 0.17 EURUSD at 1.44426 was modified -> sl: 1.44687 tp: 1.44260
17:09:31 '24936': modify order #2635047 sell 0.17 EURUSD at 1.44486 sl: 1.44687 tp: 1.44260 -> sl: 1.44514 tp: 1.44260
17:09:32 '24936': request was accepted by server
17:09:32 '24936': request in process
17:09:35 '24936': order #2635047 sell 0.17 EURUSD at 1.44486 was modified -> sl: 1.44514 tp: 1.44260
17:09:35 '24936': modify order #2635130 sell 0.17 EURUSD at 1.44426 sl: 1.44687 tp: 1.44260 -> sl: 1.44514 tp: 1.44260
17:09:37 '24936': request was accepted by server
17:09:37 '24936': request in process
17:09:38 '24936': order #2635130 sell 0.17 EURUSD at 1.44426 was modified -> sl: 1.44514 tp: 1.44260
17:09:38 '24936': modify order #2635047 sell 0.17 EURUSD at 1.44486 sl: 1.44514 tp: 1.44260 -> sl: 1.44415 tp: 1.44234
17:09:38 '24936': request was accepted by server
17:09:38 '24936': request in process
17:09:41 '24936': order #2635047 sell 0.17 EURUSD at 1.44486 was modified -> sl: 1.44415 tp: 1.44234
17:09:41 '24936': modify order #2635130 sell 0.17 EURUSD at 1.44426 sl: 1.44514 tp: 1.44260 -> sl: 1.44415 tp: 1.44234
17:09:41 '24936': request was accepted by server
17:09:41 '24936': request in process
17:09:43 '24936': order #2635130 sell 0.17 EURUSD at 1.44426 was modified -> sl: 1.44415 tp: 1.44234
17:11:20 '24936': order sell market 0.18 EURUSD sl: 0.00000 tp: 0.00000
17:11:20 '24936': request was accepted by server
17:11:20 '24936': request in process
17:11:22 '24936': order was opened : #2636041 sell 0.18 EURUSD at 1.44676 sl: 0.00000 tp: 0.00000
17:11:22 '24936': modify order #2636041 sell 0.18 EURUSD at 1.44676 sl: 0.00000 tp: 0.00000 -> sl: 1.44906 tp: 1.44479
17:11:25 '24936': request was accepted by server
17:11:25 '24936': request in process
17:11:28 '24936': order #2636041 sell 0.18 EURUSD at 1.44676 was modified -> sl: 1.44906 tp: 1.44479
17:11:28 '24936': order sell market 0.18 EURUSD sl: 0.00000 tp: 0.00000
17:11:29 '24936': request was accepted by server
17:11:29 '24936': request in process
17:11:34 '24936': order sell 0.18 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Off quotes]
17:11:35 Expert stdlib EURUSD,M1: loaded successfully
17:11:35 '24936': modify order #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44906 tp: 1.44479 -> sl: 1.44708 tp: 1.44479
17:11:37 '24936': request was accepted by server
17:11:38 '24936': request in process
17:11:40 '24936': order #2636041 sell 0.18 EURUSD at 1.44676 was modified -> sl: 1.44708 tp: 1.44479
17:11:54 '24936': modify order #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44708 tp: 1.44479 -> sl: 1.44660 tp: 1.44479
17:11:54 '24936': request was accepted by server
17:11:54 '24936': request in process
17:11:56 '24936': order #2636041 sell 0.18 EURUSD at 1.44676 was modified -> sl: 1.44660 tp: 1.44479
17:11:57 '24936': modify order #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44660 tp: 1.44479 -> sl: 1.44623 tp: 1.44454
17:11:58 '24936': request was accepted by server
17:11:58 '24936': request in process
17:12:01 '24936': modification of invalid order #2636041

and this from my experts:

17:09:21 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: open #2635047 sell 0.17 EURUSD at 1.44486 ok
17:09:21 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635047 sell 0.17 EURUSD at 1.44486 sl: 1.44687 tp: 1.44260 ok
17:09:21 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32:12,1: SELL  price:1.44474 SL:1.44687 TP:1.44260
17:09:26 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: open #2635130 sell 0.17 EURUSD at 1.44426 ok
17:09:29 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635130 sell 0.17 EURUSD at 1.44426 sl: 1.44687 tp: 1.44260 ok
17:09:29 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32:13,1: SELL  price:1.44474 SL:1.44687 TP:1.44260
17:09:29 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 33:12,1: Modify Order #2635047 SELL tp:1.44260->1.44260  sl:1.44687->1.44514
17:09:30 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635047 sell 0.17 EURUSD at 1.44486 sl: 1.44514 tp: 1.44260 ok
17:09:30 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 33:13,1: Modify Order #2635130 SELL tp:1.44260->1.44260  sl:1.44687->1.44514
17:09:35 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635130 sell 0.17 EURUSD at 1.44426 sl: 1.44514 tp: 1.44260 ok
17:09:35 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 34:12,1: Modify Order #2635047 SELL tp:1.44260->1.44234  sl:1.44514->1.44415
17:09:38 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635047 sell 0.17 EURUSD at 1.44486 sl: 1.44415 tp: 1.44234 ok
17:09:38 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 34:13,1: Modify Order #2635130 SELL tp:1.44260->1.44234  sl:1.44514->1.44415
17:09:41 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2635130 sell 0.17 EURUSD at 1.44426 sl: 1.44415 tp: 1.44234 ok
17:11:22 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: open #2636041 sell 0.18 EURUSD at 1.44676 ok
17:11:22 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44906 tp: 1.44479 ok
17:11:22 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30:12,1: SELL  price:1.44695 SL:1.44906 TP:1.44479
17:11:28 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30:13,1: WARN Unable to create SELL  price:1.44695 SL:1.44906 TP:1.44479
17:11:34 stdlib EURUSD,M1: loaded successfully
17:11:34 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:34 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30:12,1: Modify Order #2636041 SELL tp:1.44479->1.44479  sl:1.44906->1.44708
17:11:35 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44708 tp: 1.44479 ok
17:11:40 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:40 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:41 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:41 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:41 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: Number of subsequently repeated orders reached limit (5)
17:11:42 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:42 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:43 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:44 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:44 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:44 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: Number of subsequently repeated orders reached limit (5)
17:11:45 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:45 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:46 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:46 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:47 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:47 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: Number of subsequently repeated orders reached limit (5)
17:11:47 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:48 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:48 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:49 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:50 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:50 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: Number of subsequently repeated orders reached limit (5)
17:11:50 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:51 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:51 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:52 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:52 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:11:52 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 30: Number of subsequently repeated orders reached limit (5)
17:11:52 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 31:12,1: Modify Order #2636041 SELL tp:1.44479->1.44479  sl:1.44708->1.44660
17:11:53 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: modify #2636041 sell 0.18 EURUSD at 1.44676 sl: 1.44660 tp: 1.44479 ok
17:11:53 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32:12,1: Modify Order #2636041 SELL tp:1.44479->1.44454  sl:1.44660->1.44623
17:12:02 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32: WARN following error blocked our last trading command (WAITING + REQUOTING + REPEATING) : off quotes
17:12:02 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32:12,1: Modify Order #2636041 SELL tp:1.44479->1.44454  sl:1.44660->1.44552
17:12:02 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: unknown ticket 2636041 for OrderModify function
17:12:02 MillionDollarPipsEURUSD_1.1.6 EURUSD,M1: 32: ERROR unhandled error (unable to repeat command) : invalid ticket

but still in profits though
Title: Re: HotForex
Post by: Mic on August 17, 2011, 06:55:29 AM
Hi,

Just curious, tried searching for HF Markets LTD from the FSC Mauritius site, but couldn't find it. Searched all the listings in the registry part but found nothing. I did find Hotforex's address though:

Ebčne House
3rd Floor, 33
Cybercity, Ebčne
Mauritius

It's on the Management Companies table under Global Companies link: http://www.gov.mu/portal/sites/ncb/fsc/mctable.htm

It's registered as Keystone Fund Services Ltd c/o Turnstone Corporate. So who is Keystone Fund Services? Also why isn't HF Markets LTD listed?

Just curious thanks. I do have a live account already with you guys, so I'm just curious as to why it's not registered.

This needs to be addressed.
Title: Re: HotForex
Post by: Max_001 on August 17, 2011, 08:41:49 AM
@Mic: what is this about?  i don't understand ;) thx
Title: Re: HotForex
Post by: Vinny on August 18, 2011, 03:00:54 PM
Hello guys,

Due to the FSC license that HotForex have, they are required to have independent directors in Mauritius to overlook the segregated accounts for the safety of the funds of the clients, the company that does this is Turnstone Corporate, Please note that you will never find any broker on the FSC website due to their regulations.

Cheers,
Vinny
Title: Re: HotForex
Post by: rgmann on August 18, 2011, 03:27:08 PM
Hi Vinny,

Thanks for addressing that for us. By the way, how's the work going regarding the trade execution time with MDP? Have you guys figured out what's causing the problem yet? Thanks...  8)

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 19, 2011, 04:22:51 PM
Guys what's wrong on you're side?  The problems now are little bit grave!!!!!!

i have open trades and i lost connection several times

Quote
12:08:24 4xWatch GBPJPY,H1: LOG- 2011.08.19 11:08:24 Connection Error. No Ticks for more than 30 Seconds 78.140.160.37 N/A N/A
12:08:24 4xWatch GBPJPY,H1: LOG- 2011.08.19 11:08:26 * * * Connection re-established, time lost:31 seconds * * *  78.140.160.37 N/A N/A
16:16:26 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:23 Changed of Server Detected, IP was changed from IP: Disconnected TCP    62.216 N/A N/A
16:16:26 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:23 Minor Connection Error TCP    62.216 N/A N/A
16:16:29 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:33 Changed of Server Detected, IP was changed from IP: Disconnected  N/A N/A
16:16:36 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:33 Minor Connection Error  N/A N/A
16:16:39 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:43 Connection Error. No Ticks for more than 30 Seconds  N/A N/A
16:17:19 4xWatch GBPJPY,H1: 1Drift61
16:17:19 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:17:47 * * * Connection re-established, time lost:88 seconds * * *   N/A N/A
16:18:02 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:02 * * * Connection re-established, time lost:1 second * * *   N/A N/A
16:18:02 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:08 Changed of Server Detected, IP was changed from IP: Disconnected 78.140.160.37 N/A N/A
16:18:11 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:17 * * * Connection re-established, time lost:1 second * * *  78.140.160.37 N/A N/A

And again  9secs + 5 secs Execution time  for a "non" scalper!!!!!!

So and i had several "Old Ticks"  so please optimize you're servers!!!

thx

Max
Title: Re: HotForex
Post by: robl45 on August 19, 2011, 04:50:42 PM
mine seems to be working fine, although when running a spread watching program, its clear the amount of ticks on collective is 3x as much as hotforex.  that comes from filtering the data I suppose to allow them to add the spread in.  I don't know that there is much that can be done about that.
Title: Re: HotForex
Post by: rohan on August 20, 2011, 03:18:17 AM
Guys what's wrong on you're side?  The problems now are little bit grave!!!!!!

i have open trades and i lost connection several times

Quote
12:08:24 4xWatch GBPJPY,H1: LOG- 2011.08.19 11:08:24 Connection Error. No Ticks for more than 30 Seconds 78.140.160.37 N/A N/A
12:08:24 4xWatch GBPJPY,H1: LOG- 2011.08.19 11:08:26 * * * Connection re-established, time lost:31 seconds * * *  78.140.160.37 N/A N/A
16:16:26 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:23 Changed of Server Detected, IP was changed from IP: Disconnected TCP    62.216 N/A N/A
16:16:26 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:23 Minor Connection Error TCP    62.216 N/A N/A
16:16:29 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:33 Changed of Server Detected, IP was changed from IP: Disconnected  N/A N/A
16:16:36 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:33 Minor Connection Error  N/A N/A
16:16:39 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:16:43 Connection Error. No Ticks for more than 30 Seconds  N/A N/A
16:17:19 4xWatch GBPJPY,H1: 1Drift61
16:17:19 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:17:47 * * * Connection re-established, time lost:88 seconds * * *   N/A N/A
16:18:02 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:02 * * * Connection re-established, time lost:1 second * * *   N/A N/A
16:18:02 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:08 Changed of Server Detected, IP was changed from IP: Disconnected 78.140.160.37 N/A N/A
16:18:11 4xWatch GBPJPY,H1: LOG- 2011.08.19 15:18:17 * * * Connection re-established, time lost:1 second * * *  78.140.160.37 N/A N/A

And again  9secs + 5 secs Execution time  for a "non" scalper!!!!!!

So and i had several "Old Ticks"  so please optimize you're servers!!!

thx

Max

Saw alot of packet loss to Webzilla (they appear to host LiteForx and HotForex) from London UK earlier, seems to have settled down now.. Could be a routing issue which is above their heads  >:(
Title: Re: HotForex
Post by: robl45 on August 21, 2011, 11:05:36 PM
well I guess gap trading is out on hotforex.  the manipulation of the prices makes gap trading impossible.  the true gaps show at collective, they aren't showing here,  most of the time they opening at the same price as friday and then dropping it very quickly down to where collective is which effectively eliminates any gap trading.
Title: Re: HotForex
Post by: Max_001 on August 21, 2011, 11:09:50 PM
HAHA LOL. Nice beginning.  8min downtime. wtf
Title: Re: HotForex
Post by: robl45 on August 22, 2011, 12:17:31 AM
HAHA LOL. Nice beginning.  8min downtime. wtf

i didn't have that.
Title: Re: HotForex
Post by: Max_001 on August 22, 2011, 01:44:01 PM
Why theire are such differences between Micro and currenex?  Are the Data feed different or what?

Rob45 has still 2 open trades > currenex.

on my side the trades where closed Hours ago?!!?

how is that explainable.

thx

Max
Title: Re: HotForex
Post by: maciejburno on August 22, 2011, 01:46:43 PM
Why theire are such differences between Micro and currenex?  Are the Data feed different or what?

Rob45 has still 2 open trades > currenex.

on my side the trades where closed Hours ago?!!?

how is that explainable.

thx

Max

Because you two use different EA :D.
Title: Re: HotForex
Post by: Max_001 on August 22, 2011, 02:27:17 PM
Ah now i see same ea - but different version.

For a moment i was nervous haha ;(
Title: Re: HotForex
Post by: robl45 on August 22, 2011, 03:07:57 PM
i use standard account, not currenex.

Why theire are such differences between Micro and currenex?  Are the Data feed different or what?

Rob45 has still 2 open trades > currenex.

on my side the trades where closed Hours ago?!!?

how is that explainable.

thx

Max
Title: Re: HotForex
Post by: maciejburno on August 22, 2011, 03:14:54 PM
Constant disconnection today on both VPS and my home computer. At one time, I was out for like couple minutes. Please check your servers.
Thanks Gosh nothing is happening on markets today.
Title: Re: HotForex
Post by: rgmann on August 22, 2011, 03:31:49 PM
I have been disconnected about 3 times on my VPS so far today as well...
Title: Re: HotForex
Post by: Max_001 on August 22, 2011, 06:23:55 PM
And again several Minutes Downtime. so what's wrong here every day?   Normaly such Disconnects should only happen at Swapping times.  But not under normal hours?!?!

Quote
12:16:23 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:16:20 Changed of Server Detected, IP was changed from IP: Disconnected TCP    62.216 N/A N/A
12:16:23 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:16:27 Minor Connection Error TCP    62.216 N/A N/A
12:16:27 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:16:30 Changed of Server Detected, IP was changed from IP: Disconnected  N/A N/A
12:16:33 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:16:30 Minor Connection Error  N/A N/A
12:16:36 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:16:40 Connection Error. No Ticks for more than 30 Seconds  N/A N/A
12:17:16 4xWatch GBPJPY,H1: 1Drift60
12:17:16 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:17:43 Changed of Server Detected, IP was changed from IP: Disconnected 78.140.160.37 N/A N/A
12:18:00 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:18:00 Severe Connection Error. No Ticks for more then 60 Seconds 78.140.160.37 N/A N/A
12:18:00 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:18:03 * * * Connection re-established, time lost:106 seconds * * *  78.140.160.37 N/A N/A
12:19:03 4xWatch GBPJPY,H1: LOG- 2011.08.22 11:19:03 * * * Connection re-established, time lost:1 second * * *  78.140.160.37 N/A N/A
15:03:03 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:03:00 Changed of Server Detected, IP was changed from IP: Disconnected TCP    62.216 N/A N/A
15:03:03 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:03:00 Minor Connection Error TCP    62.216 N/A N/A
15:03:06 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:03:10 Changed of Server Detected, IP was changed from IP: Disconnected  N/A N/A
15:03:13 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:03:10 Minor Connection Error  N/A N/A
15:03:16 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:03:20 Connection Error. No Ticks for more than 30 Seconds  N/A N/A
15:03:26 4xWatch GBPJPY,H1: 1Drift61
15:04:11 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:04:05 Severe Connection Error. No Ticks for more then 60 Seconds  N/A N/A
15:04:11 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:04:25 Changed of Server Detected, IP was changed from IP: Disconnected 78.140.160.37 N/A N/A
15:04:28 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:04:25 * * * Connection re-established, time lost:89 seconds * * *  78.140.160.37 N/A N/A
15:05:01 4xWatch GBPJPY,H1: LOG- 2011.08.22 14:05:01 * * * Connection re-established, time lost:1 second * * *  78.140.160.37 N/A N/A

89 secs ?!?! ;9  so this is a dead end for scalper

best regards

Max
Title: Re: HotForex
Post by: rohan on August 22, 2011, 07:41:17 PM
Packet loss.. lots of it.. http://i53.tinypic.com/2v16yba.png
Title: Re: HotForex
Post by: rgmann on August 23, 2011, 06:54:28 AM
We have been assured numerous times now that things will be getting better soon at HotForex. But so far I haven't seen any improvement. Are we just being strung along? Or are these issues actually being fixed?

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 23, 2011, 09:13:15 AM
i'am sry i don't know where the Improvements are hided?! ;) i don't see them. i apologize
Title: Re: HotForex
Post by: rgmann on August 24, 2011, 07:29:06 AM
I think the HotForex team must be at Martha's Vineyard playing golf with President Obama!!! :o   ;)

Cheers,
Roger
Title: Re: HotForex
Post by: rgmann on August 24, 2011, 08:35:47 AM
I get almost instant execution on my FXDD account (1ms latency, and <500ms execution), so I think I'm going to test MDP on that account for a few weeks. The only downside that I see is their stop level of 4 pips, and the spreads aren't as low as the HotForex Currenex account. So I'm no sure if MDP will trade well on FXDD during the price spikes. I suppose I'll soon see...  8)

Cheers,
Roger
Title: Re: HotForex
Post by: maciejburno on August 24, 2011, 09:35:52 AM
Now the HF just froze on me for like 7 minutes.

It might be time someone provide some good answers or let regulatory company do its own investigation. Really upset.

Edit: Looks like my IB has full hands at work, but explained the issue to me. They are trying to fix some network problems - looks like other brokers might have similar issues, it might also be problems with liquidity providers at this time.
Title: Re: HotForex
Post by: Max_001 on August 24, 2011, 09:38:19 AM
something really strange.    is that a real ECN Broker?  theire is something in the air.

every day this long disconnects - freezings - offquotes - high execution times.

Guys  go on ;)  change the condition - Pleasssssseeeee!!!!!

@Hotforex:  Why you change to "DMA" Technology - then theire should not be such problems.  then we get the price which we are pushing!!!:   and not such delays!!!!
Title: Re: HotForex
Post by: robl45 on August 24, 2011, 01:38:26 PM
yes, I am not happy,  trade after trade being taken on collective are missed on hotforex,  I just missed two nice trendosob trades that went off no problem on collective and are missing on hotforex.
Title: Re: HotForex
Post by: Max_001 on August 24, 2011, 01:52:33 PM
so what does hotforex doing?  why is theire no statements here in the Forum?  what are you hiding?

Change to DMA  and you're costumers are Happy.

But this kind of Hybrid stuff.   you make you're costumers very angry!!!!

have a remind please.

we are loosing money because of you're errors. 

too much time is wasting.  Time is money.  And guys!!!!! in this business who has Time?

so please take this Topic with much more care!!!!

thx

Max
Title: Re: HotForex
Post by: rgmann on August 24, 2011, 07:25:45 PM
Vinny is talking directly with the CEO about this today, and he should be able to provide an update later today. By the way, my execution times were much lower today witht the ExPat EA test, mostly 380ms to 550ms. I don't know if that was just a fluke or what, but it's much lower than it has been lately (over 1000ms).

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 24, 2011, 07:48:05 PM
For today the executions are lower.

but still Disconnects ;( several times ;(

and lol got for a MT4 Station "old Ticks" lol and i was to the Europe server connected.    i had to manually reconnect the stuff.  And then i got shortly  "common error" ;)

Quote
13:58:46 'xxxxx': login
15:02:57 'xxxxx': connect failed [No connection]
15:04:24 'xxxx': login
15:05:03 'xxx': login
15:05:08 'xxxx': login
15:05:28 Old tick EURUSD15 1.44134/1.44149
15:05:28 Old tick EURUSD1 1.44134/1.44149
15:05:28 Old tick EURUSD60 1.44134/1.44149
15:05:28 Old tick EURUSD15 1.44133/1.44149
15:05:28 Old tick EURUSD1 1.44133/1.44149
15:05:28 Old tick EURUSD60 1.44133/1.44149
15:05:28 Old tick EURUSD15 1.44134/1.44149
15:05:28 Old tick EURUSD1 1.44134/1.44149
15:05:28 Old tick EURUSD60 1.44134/1.44149
15:05:28 Old tick EURUSD15 1.44133/1.44147
15:05:28 Old tick EURUSD1 1.44133/1.44147
15:05:28 Old tick EURUSD60 1.44133/1.44147
15:05:28 Old tick EURUSD15 1.44132/1.44147
15:05:28 Old tick EURUSD1 1.44132/1.44147
15:05:28 Old tick EURUSD60 1.44132/1.44147
15:05:28 Old tick EURUSD15 1.44133/1.44144
15:05:28 Old tick EURUSD1 1.44133/1.44144
15:05:28 Old tick EURUSD60 1.44133/1.44144
15:05:28 Old tick EURUSD15 1.44131/1.44144
15:05:28 Old tick EURUSD1 1.44131/1.44144
15:05:28 Old tick EURUSD60 1.44131/1.44144
15:05:28 Old tick EURUSD15 1.44133/1.44147
15:05:28 Old tick EURUSD1 1.44133/1.44147
15:05:28 Old tick EURUSD60 1.44133/1.44147
15:05:28 Old tick EURUSD15 1.44133/1.44149
15:05:28 Old tick EURUSD1 1.44133/1.44149
15:05:28 Old tick EURUSD60 1.44133/1.44149
15:05:28 Old tick EURUSD15 1.44135/1.44149
15:05:28 Old tick EURUSD1 1.44135/1.44149
15:05:28 Old tick EURUSD60 1.44135/1.44149
15:05:28 Old tick EURUSD15 1.44132/1.44147
15:05:28 Old tick EURUSD1 1.44132/1.44147
15:05:28 Old tick EURUSD60 1.44132/1.44147
15:05:44 Old tick EURUSD15 1.44131/1.44134
15:05:44 Old tick EURUSD1 1.44131/1.44134
15:05:44 Old tick EURUSD60 1.44131/1.44134
15:05:44 Old tick EURUSD15 1.44131/1.44135
15:05:44 Old tick EURUSD1 1.44131/1.44135
15:05:44 Old tick EURUSD60 1.44131/1.44135
15:05:44 Old tick EURUSD15 1.44131/1.44136
15:05:44 Old tick EURUSD1 1.44131/1.44136
15:05:44 Old tick EURUSD60 1.44131/1.44136
15:05:44 Old tick EURUSD15 1.44127/1.44139
15:05:44 Old tick EURUSD1 1.44127/1.44139
15:05:44 Old tick EURUSD60 1.44127/1.44139
15:05:44 Old tick EURUSD15 1.44126/1.44140
15:05:44 Old tick EURUSD1 1.44126/1.44140
15:05:44 Old tick EURUSD60 1.44126/1.44140
15:05:44 Old tick EURUSD15 1.44127/1.44140
15:05:44 Old tick EURUSD1 1.44127/1.44140
15:05:44 Old tick EURUSD60 1.44127/1.44140
15:05:44 Old tick EURUSD15 1.44126/1.44140
15:05:44 Old tick EURUSD1 1.44126/1.44140
15:05:44 Old tick EURUSD60 1.44126/1.44140
15:05:44 Old tick EURUSD15 1.44121/1.44133
15:05:44 Old tick EURUSD1 1.44121/1.44133
15:05:44 Old tick EURUSD60 1.44121/1.44133
15:05:44 Old tick EURUSD15 1.44117/1.44130
15:05:44 Old tick EURUSD1 1.44117/1.44130
15:05:44 Old tick EURUSD60 1.44117/1.44130
15:05:44 Old tick EURUSD15 1.44116/1.44129
15:05:44 Old tick EURUSD1 1.44116/1.44129
15:05:44 Old tick EURUSD60 1.44116/1.44129
15:05:44 Old tick EURUSD15 1.44117/1.44129
15:05:44 Old tick EURUSD1 1.44117/1.44129
15:05:44 Old tick EURUSD60 1.44117/1.44129
15:06:45 Old tick EURUSD15 1.44088/1.44103
15:06:45 Old tick EURUSD1 1.44088/1.44103
15:06:45 Old tick EURUSD60 1.44088/1.44103
15:06:45 Old tick EURUSD15 1.44089/1.44103
15:06:45 Old tick EURUSD1 1.44089/1.44103
15:06:45 Old tick EURUSD60 1.44089/1.44103
15:06:45 Old tick EURUSD15 1.44090/1.44104
15:06:45 Old tick EURUSD1 1.44090/1.44104
15:06:45 Old tick EURUSD60 1.44090/1.44104
15:06:45 Old tick EURUSD15 1.44089/1.44103
15:06:45 Old tick EURUSD1 1.44089/1.44103
15:06:45 Old tick EURUSD60 1.44089/1.44103
15:06:45 Old tick EURUSD15 1.44090/1.44103
15:06:45 Old tick EURUSD1 1.44090/1.44103
15:06:45 Old tick EURUSD60 1.44090/1.44103
15:06:45 Old tick EURUSD15 1.44088/1.44103
15:06:45 Old tick EURUSD1 1.44088/1.44103
15:06:45 Old tick EURUSD60 1.44088/1.44103
15:06:45 Old tick EURUSD15 1.44086/1.44100
15:06:45 Old tick EURUSD1 1.44086/1.44100
15:06:45 Old tick EURUSD60 1.44086/1.44100

Downtime today:

Quote
2011.08.24 03:22:14   
Connection Error. No Ticks for more than 30 Seconds
78.140.160.37   N/A   N/A
2011.08.24 03:23:04   
Severe Connection Error. No Ticks for more then 60 Seconds
78.140.160.37   N/A   N/A
2011.08.24 03:23:14   
* * * Connection re-established, time lost:90 seconds * * *
78.140.160.37   N/A   N/A
2011.08.24 04:31:39   
Connection Error. No Ticks for more than 30 Seconds
78.140.160.37   N/A   N/A
2011.08.24 04:32:36   
* * * Connection re-established, time lost:86 seconds * * *
78.140.160.37   N/A   N/A
2011.08.24 08:26:54   
Connection Error. No Ticks for more than 30 Seconds
78.140.160.37   N/A   N/A
2011.08.24 08:27:46   
* * * Connection re-established, time lost:81 seconds * * *
78.140.160.37   N/A   N/A
2011.08.24 09:45:08   
Connection Error. No Ticks for more than 30 Seconds
78.140.160.37   N/A   N/A
2011.08.24 09:45:33   
* * * Connection re-established, time lost:54 seconds * * *
78.140.160.37   N/A   N/A
2011.08.24 14:09:44   
4xWatch Stoped..... Build:1.00043000
78.140.160.37   N/A   N/A
2011.08.24 14:10:14   
4xWatch Started. Account name: xxxxxxxxx. Using PID 2284
78.140.160.37   N/A   N/A
2011.08.24 14:11:40   
4xWatch Stoped..... Build:1.00043000
78.140.160.37   N/A   N/A
2011.08.24 14:11:51   
4xWatch Started. Account name: xxxxxxx. Using PID 2284
78.140.160.37   N/A

So where i have now to start ? ;)  All my MT4 Stations are clean installations. i began completely from new. and i make at weekends log cleanings.

best regards

Max
Title: Re: HotForex
Post by: robl45 on August 24, 2011, 07:53:49 PM
are you sure these are drops and not that that there aren't any price movements?  I know collective has 3x as many price movements as this brokerage.
Title: Re: HotForex
Post by: Broki on August 24, 2011, 08:09:37 PM
Vinny is talking directly with the CEO about this today, and he should be able to provide an update later today. By the way, my execution times were much lower today witht the ExPat EA test, mostly 380ms to 550ms. I don't know if that was just a fluke or what, but it's much lower than it has been lately (over 1000ms).

Cheers,
Roger

Yes Roger,

The times are more down since yesterday night as i run my test. also it was no downtime for my test account I started also yesterday after I skyped with the CEO about the down times and other thinks around the execution.

tonight:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww7.pic-upload.de%2Fthumb%2F24.08.11%2Foooe8m87vetk.jpg&hash=d71f02e8929cffdc508c1d66dc9ae084) (http://www.pic-upload.de/view-11157169/HF-Exec.-24.08.11_2330gmt.jpg.html)

Today:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww7.pic-upload.de%2Fthumb%2F24.08.11%2Fzmgqytfbsz5.jpg&hash=70e90ab2f566681b11a6b743fe76e9c3) (http://www.pic-upload.de/view-11157190/HF-Exec.-24.08.11_1204gmt.jpg.html)
This test was extra at full hour to test new open candle executions

I also send him again the link to the thread here and that they have to have an Eye to your questions and comments.

Vinny and I help with all power we have but it's no help at all when we read after answering mails to our clients always the same again and again when you know we work on this problems here.

I know you all love to have a 120% broker for your trading and we search to bring this back to you.

Vinny and I, we do our best for all you guys but we are not the Hotforex support forum here or work for them and so we have to wait also for some HF staff to answer your questions too.   

send your questions or trading log also to HotForex or to your IB and I'm sure we fix this like always  ;)

wish you all the best

Broki
 
Title: Re: HotForex
Post by: BarrySDCA on August 24, 2011, 08:19:16 PM
If I may throw in my .02...

Just based on the latency tests I've run off/on over the last few weeks...these issues seem to be rooted in the webazilla hosting platform.  I personally do not believe this issue can be resolved so long as they stay there.  It is difficult to turn a pinto into a porsche.

I hope I am wrong

Title: Re: HotForex
Post by: Broki on August 24, 2011, 08:21:13 PM
MAX, which pair you run this to log the so called disconnects ?

It looks more like your software monitor the times when no new tick is coming in after certain time. like the free stuff from MD team.

also tell me which Windows Services you stopped on your VPS when any

thanks

broki
Title: Re: HotForex
Post by: Broki on August 24, 2011, 08:25:58 PM
If I may throw in my .02...

Just based on the latency tests I've run off/on over the last few weeks...these issues seem to be rooted in the webazilla hosting platform.  I personally do not believe this issue can be resolved so long as they stay there.  It is difficult to turn a pinto into a porsche.

I hope I am wrong

Hi Barry,

i saw on my last tests also packet loss on the first 1-3 IP's
1% or sometimes 2-3% and not always. what you think is the problem for this ?

Thanks
Title: Re: HotForex
Post by: Max_001 on August 24, 2011, 08:35:29 PM
@Broki:  The 4xWatch is attached to the GBPJPY. and it knows about all Terminals which are running on the PC.

so therefore it scanns the Journal logs.  and i have the errors in the journals.

So but anyway.

i will limit now the Problem area from my side completly.  i request to re/install my server completely new from scratch to x86.  and then i install every stuff new.

and then i start again on monday with monitoring.

best regards

Max
Title: Re: HotForex
Post by: BarrySDCA on August 24, 2011, 08:53:46 PM
Hi Barry,

i saw on my last tests also packet loss on the first 1-3 IP's
1% or sometimes 2-3% and not always. what you think is the problem for this ?

Thanks

ICMP packets are not prioritized.  this is normal for QoS

Title: Re: HotForex
Post by: rohan on August 24, 2011, 10:11:40 PM
Major network issues, my money is on network congestion. There are periods where latency is stable between 03:00-08:00AM (UTC+2) but outside this period it's not a pretty sight.

Seeing identical issues with LiteForex (hosted on Webzilla also) - can anyone who uses LiteForex see similar issues?
Title: Re: HotForex
Post by: maciejburno on August 24, 2011, 10:41:02 PM
Small update:
Seems as some brokers have similar issues recently. It might be due to major liquidity providers link to brokers. My IB updated me with info that disconnection should not continue, so I am staying optimistic :).

Like rohan posted earlier - during some high times it performs slower, so it really might be due to network congestion. If this is the case, this can be fixed and HF is honest to their execution.

By the way, I am switching from standard to currenex - it might have more liquidity providers.
Title: Re: HotForex
Post by: rohan on August 24, 2011, 11:19:21 PM
Small update:
Seems as some brokers have similar issues recently. It might be due to major liquidity providers link to brokers. My IB updated me with info that disconnection should not continue, so I am staying optimistic :).

Like rohan posted earlier - during some high times it performs slower, so it really might be due to network congestion. If this is the case, this can be fixed and HF is honest to their execution.

By the way, I am switching from standard to currenex - more liquidity providers.

The monitoring graphs I have up right now are looking slightly better for Hotforex - for how long, nobody knows! The route is still the same so maybe it's quietened down so less congestion on their network.

If you don't mind me asking, could you name the other brokers with similar issues - I'm monitoring a few brokers but Hotforex/LF are the only ones which I can see are suffering from frequent network congestion/packet loss.
Title: Re: HotForex
Post by: rgmann on August 26, 2011, 04:03:43 PM
I'm not sure what HotForex is doing regarding these slow trade execution times, but here are my MDP stats from today's 2 trades:

Avg. Execution Time: 20336ms
Avg. Open Time: 29422ms
Avg. Modify Time: 15793ms

Those are fresh stats, using a new magic number for MDP. Somehow both trades turned out profitable, for +19.3 pips. But those execution times are ridiculous! Come on, HotForex, get this fixed!  >:(

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 26, 2011, 04:13:15 PM
@rgmann which lot's you  used?

i got this execution times:

Currenex:  2631ms  avg.exec.time.     avg.modify time:2320ms
Micro: 2370ms avg.exec.time.    avg.modify time: 2128ms.

So was not best.  But holy.   20secs.lol ;) that's strange

Best regards

Max
Title: Re: HotForex
Post by: rgmann on August 26, 2011, 05:10:07 PM
@rgmann which lot's you  used?

i got this execution times:

Currenex:  2631ms  avg.exec.time.     avg.modify time:2320ms
Micro: 2370ms avg.exec.time.    avg.modify time: 2128ms.

So was not best.  But holy.   20secs.lol ;) that's strange

Best regards

Max

Hi Max,

I was using 1.25 lots on those two trades. I was also testing MDP with NO=2 with fixed .01 lots on a separate Mt4 this morning, so you'll see those trades on Myfxbook account. But it was losing more than it was winning with those settings, so I already removed it.

Anyway, I ran the ExPat EA a few minutes ago, and it gave me execution times between 203ms and 1453ms. So I think the MDP stats can't possibly be correct. If it was that slow, I'm pretty sure my 2 trades would have lost a lot of money!

Cheers,
Roger
Title: Re: HotForex
Post by: Max_001 on August 26, 2011, 05:20:40 PM
Rgman just have a look to you're journal logs.

theire you see the requests.

these are my 2 trades from MDP:

Quote
2011.08.26 17:05:01   2959047 - ULT - The open request took 1 sec, longer than expected.
2011.08.26 17:05:01   2959145 - ULT - The open request took 2 sec, longer than expected.
2011.08.26 17:05:01   2959047 - ULT - The closed request took 1 sec, longer than expected.
2011.08.26 17:05:01   2959145 - ULT - The closed request took 1 sec, longer than expected.

to be sure analyze manually the times between "Request in progress" + "order was openend"

best regards

max
Title: Re: HotForex
Post by: maciejburno on August 26, 2011, 05:22:22 PM
Rgman just have a look to you're journal logs.

theire you see the requests.

these are my 2 trades from MDP: