Donna Forex Forum

Brokers => Brokers => Topic started by: charleslimuk on December 01, 2011, 10:35:18 AM

Title: FXCM - New MT4 Account with direct Integration to its ECN
Post by: charleslimuk on December 01, 2011, 10:35:18 AM
WHATS NEW in FXCM Regulated by the UK FSA?.
FXCM UK has updated the integration between the MetaTrader 4 platform and the FXCM  No Dealing Desk forex execution (ECN) that eliminates the need for the MetaTrader 4 order to pass through third-party software such as ATC. The MT4 orders are now sent directly  to FXCM.

   
Your new account opened with FXCM  delivers a faster, improved MetaTrader 4 trading experience. Additionally, you’ll have access to the following new features:
   No more Auto-Syncs
   Faster execution
   Close all or part of an open position       
   Control slippage with Max Deviation
   Add stop loss (SL) and take profit orders (TP) while placing a trade
   Over a dozen exotic currency pairs added
   
You may contact FXCM  by calling 0808 234 8789  or email info@fxcm.co.uk.

Worth a good look!
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: BarrySDCA on December 02, 2011, 05:25:27 PM
Isn't this the broker who was fined $2 million by the NFA for slippage malpractices?

http://www.nfa.futures.org/news/newsRel.asp?ArticleID=3851

For Immediate Release
August 12, 2011

For more information contact:
Larry Dyekman (312) 781-1372, ldyekman@nfa.futures.org
Karen Wuertz (312) 781-1335, kwuertz@nfa.futures.org

NFA levies $2,000,000 monetary sanction against FXCM and orders refunds to customers


August 12, Chicago - National Futures Association (NFA) has issued a Decision imposing a $2,000,000 monetary sanction against Forex Capital Markets LLC (FXCM) in settlement of a Complaint issued by NFA's Business Conduct Committee on August 12, 2011. The Complaint cited FXCM for retaining gains derived from asymmetrical positive price slippage; failing to adopt or carry out adequate procedures to ensure the efficient execution of all customer orders; failing to treat all customers equally when giving price adjustments; failing to adequately investigate suspicious activity in several customers' accounts; and - together with its principal Dror Niv - failing to supervise. FXCM is a Futures Commission Merchant, Retail Foreign Exchange Dealer, and Forex Dealer Member located in New York, New York.

In addition to the $2,000,000 monetary sanction, FXCM must credit the accounts of its customers the amount of asymmetrical positive slippage which its customers experienced on their trades from and after June 18, 2008 and provide verification to NFA of these credits. In the future, FXCM is prohibited from engaging in price slippage or margin liquidation practices, as described in the Complaint. FXCM must also enhance existing procedures to ensure efficient execution of customer orders and compliance with NFA's anti-money laundering requirements.

The complete text of the Complaint and Decision can be found on NFA's website (www.nfa.futures.org).

NFA is the premier independent provider of innovative and efficient regulatory programs that safeguard the integrity of the futures markets.

Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Mr Hector on December 02, 2011, 06:32:57 PM
Well remembered Barry!
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: nc! on December 03, 2011, 12:27:45 AM
IMHO Fxcm will spend now more time discovering new bugs in there favour. I have two demo running on FXCM and Atc AND FXCM clearly makes Eas entering a trade when it should not or enters a trade with 10 pips difference from Atc. Atc liquidity provider is FXCM but they have there own server!! This was observed today so new server was on. Never the less Atc charge commission $8 round while FXCM is included in the spread which really varies instantly. Though my ea is profitable in both with FXCM is more risky and more profitable, due to martingale scenario.

I can download pictures for proof if is needed.
NC
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: CanadianPsycho on December 05, 2011, 01:04:44 AM
Well remembered Barry!

I used to be a cautious defender of FXCM when people slagged them on message boards because I had always had a good experience with them when I used them for my largest accounts.  I found their MT4 solution at the time to be lacking though so I moved on to GO Markets and then Pepperstone for my primary account and am now firmly convinced that I will never do business with FXCM.

I had always considered them to be an option if their MT4 solution improved and I had reason to move my money again but what really gets my blood boiling in respect to that NFA ruling (and has since had me convinced that FXCM are crooked bastards)  is that they only compensated American traders because the NFA is the American regulator.  All of their traders in all jurisdictions utilize the same infrastructure for trading and so obviously, if this affected American clients, it would have affected clients from all around the world.  That they compensated Americans only for slippage tells me that they did so ONLY because the regulator got them by the chestnuts and not because they care a lick about their clients.

FXCM absolutely disgusts me.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Bigsteve on December 05, 2011, 01:14:52 AM
Well remembered Barry!

I used to be a cautious defender of FXCM when people slagged them on message boards because I had always had a good experience with them when I used them for my largest accounts.  I found their MT4 solution at the time to be lacking though so I moved on to GO Markets and then Pepperstone for my primary account and am now firmly convinced that I will never do business with FXCM.

I had always considered them to be an option if their MT4 solution improved and I had reason to move my money again but what really gets my blood boiling in respect to that NFA ruling (and has since had me convinced that FXCM are crooked bastards)  is that they only compensated American traders because the NFA is the American regulator.  All of their traders in all jurisdictions utilize the same infrastructure for trading and so obviously, if this affected American clients, it would have affected clients from all around the world.  That they compensated Americans only for slippage tells me that they did so ONLY because the regulator got them by the chestnuts and not because they care a lick about their clients.

FXCM absolutely disgusts me.
Hi Canadian,
Correct me if I am wrong but to the best of my knowledge the NFA extends no such consumer protection to FXCM members who are not US citizens. Subsequently non-us traders have no consumer protection in Forex outside of their own national laws and only if they select brokers within their own countries will they have the benefit of regulations in forex. For instance if I am a US citizen and have a broker in the UK, then I AM NOT represented by the FSA because I am not a UK citizen. If the FSA settles a case against, say, Alpari UK, then I am holding my ass in my hand. I am a US citizen. If a German customer had an account at FXCM-US then unfortunatley he is out of luck and has NO representation by the NFA at all.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on December 05, 2011, 03:37:48 AM
WHATS NEW in FXCM Regulated by the UK FSA?.
FXCM UK has updated the integration between the MetaTrader 4 platform and the FXCM  No Dealing Desk forex execution (ECN) that eliminates the need for the MetaTrader 4 order to pass through third-party software such as ATC. The MT4 orders are now sent directly  to FXCM.

I was wondering if this is also available through FXCM US for US residents....so I went to the FXCM US MT4 page at http://www.fxcm.com/metatrader.jsp (http://www.fxcm.com/metatrader.jsp), looks like the new ECN MT4 is there as well.

I think United States residents have very limited choices when it comes to US MT4 brokers that support hedging, so I think I'll check this out, despite the recent NFA action involving FXCM. I currently use ATC MT4 (minimum lot size 0.1) and FXDD US (supports only 20 currency pairs, compared to FXCM MT4's 56 currency pairs).
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: CanadianPsycho on December 05, 2011, 03:44:12 AM
Bigsteve, you're missing the point.  You're absolutely correct that clients outside of the USA are not protected by the NFA and that's not what I'm saying is what disgusts me here.  Regardless of their residency, FXCM clients should expect that their broker be ethical and honest with them.

In this case, the NFA went to bat for Americans as would be expected.  What should have followed (and did) is that FXCM then compensate customers.  What irks me is that when FXCM compensated customers because of their unethical business practices, they did not then extend that compensatory action to clients not protected by the regulator they were dealing with.

Imagine the following scenario.  You walk into a corner store which is governed by a merchant and consumer's association and purchase a magazine for $10 and then, another customer purchases the same magazine for $10 as well.  Just after you and the other chap pay for your magazines, an agent of the merchant and consumer's association walks in and announces that in the interest of keeping their member businesses transparent, they will be auditing the pricing of their goods at random in a spot inspection.  It's found that you've been overcharged by the corner store for your magazine to the tune of $2.  The agent asks if you hold a membership card to the association and it turns out that you don't.  The other customer is a member however and is immediately compensated the extra $2 charge.  You approach the clerk and ask if you can also be compensated $2 because you were overcharged.  The clerk says that because you're not a member of the association, you aren't going to be compensated.

Be clear, this is not a case of getting a discount for services or something; it's simply recovering money after being overcharged.

That's what happened with FXCM.  The NFA essentially exposed unethical business practices and then when it came to compensatory action for being unethically ripped off, FXCM basically said "well are you an American?"

It's not about who is and who is not protected by the NFA.  That has nothing to do with it.  It's about whether or not FXCM has the best interests of their clients at heart and obviously they don't.  They're scum bags.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on December 05, 2011, 03:54:31 AM
It's not about who is and who is not protected by the NFA.  That has nothing to do with it.  It's about whether or not FXCM has the best interests of their clients at heart and obviously they don't.  They're scum bags.

Is there actually any retail FX broker who has the best interests of clients at heart? I just assume there isn't one, unfortunately.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: BarrySDCA on December 05, 2011, 04:02:37 AM

...
I think United States residents have very limited choices when it comes to US MT4 brokers that support hedging, so I think I'll check this out, despite the recent NFA action involving FXCM. ...

IMHO:  That's very much like hiring the crook to manage your money after he gets out of jail
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on December 05, 2011, 04:02:42 PM

...
I think United States residents have very limited choices when it comes to US MT4 brokers that support hedging, so I think I'll check this out, despite the recent NFA action involving FXCM. ...

IMHO:  That's very much like hiring the crook to manage your money after he gets out of jail

It seems to me most FX brokers will do what they can to take clients money (for example, those MT4 brokers who employ Boston Technologies' Virtual Dealer Plugin to play games with client trades, and those brokers who somehow trigger stop-hunting or otherwise manipulate trades with slippage, delayed quotes, and so on). In other words, they're all "crooks".

As I indicated in my previous post, is there actually any retail FX broker who always put clients first? So I try to find brokers who'll play the least games with my money and will process withdrawal requests quickly.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on December 08, 2011, 08:11:30 PM
WHATS NEW in FXCM Regulated by the UK FSA?.
FXCM UK has updated the integration between the MetaTrader 4 platform and the FXCM  No Dealing Desk forex execution (ECN) that eliminates the need for the MetaTrader 4 order to pass through third-party software such as ATC. The MT4 orders are now sent directly  to FXCM.

   
Your new account opened with FXCM  delivers a faster, improved MetaTrader 4 trading experience. Additionally, you’ll have access to the following new features:
   No more Auto-Syncs
   Faster execution
   Close all or part of an open position       
   Control slippage with Max Deviation
   Add stop loss (SL) and take profit orders (TP) while placing a trade
   Over a dozen exotic currency pairs added
   
You may contact FXCM  by calling 0808 234 8789  or email info@fxcm.co.uk.

Worth a good look!

Hi charleslimuk,

We would appreciate any feedback and comments about the new MT4 setup.  Our goal in releasing this new MT4 without a 3rd party bridge is to have faster execution while making it an easier platform to use with our No Dealing Desk forex execution such as finding solution around auto-account syncs, partial closes, more exotic pairs, etc. 

Thanks and looking forward to hearing everyone's feedback.

Jason

Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: jshear on December 08, 2011, 09:52:30 PM
Hi I opened up an account with new FXCM MT4 seems good but spreads are not good. I have a raw feed spread account using ATC brokers servers to FXCM that the speeds are great. I use it mainly for manual trading as they have a one click execution that is included with there MT4.


Jeff
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: forexpro1218 on December 09, 2011, 08:16:26 PM
What i don't understand is that if it is MT4 and it is not a dealing desk some type of bridge has to be used to connect to the liquidity source? What bridge would r they using now?  Still Boston Tech?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on December 09, 2011, 08:50:36 PM
What i don't understand is that if it is MT4 and it is not a dealing desk some type of bridge has to be used to connect to the liquidity source? What bridge would r they using now?  Still Boston Tech?

From http://www.fxcm.com/metatrader.jsp (http://www.fxcm.com/metatrader.jsp):

"FXCM has upgraded its MT4 platform to integrate seamlessly with our No Dealing Desk forex execution. This means no 3rd party bridges and no auto account syncs."

In other words, I think that means their new MT4 is directly integrated with FXCM's back office processing. Completely bypassing Boston Tech.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: guernica on December 11, 2011, 01:32:59 PM
Scam, Scam, Scam ... with new clothes ... go to hell ... be honest from the beginning.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: forexpro1218 on December 16, 2011, 04:15:48 PM
I don't know, I read the following on another forum from Boston Tech...has fxcm worked out the api problems during this seamless integration or did they eliminate this too?


"George said:
Many companies use our bridges. Some disclose it and some don’t.
We use the same technology at GFT for their retail and with FXCM for their retail.
As you probably noted GFT’s execution is flawless.
FXCM execution is not.
The only difference between the systems is the quality of the FXCM or GFT liquidity and the FXCM or GFT APIs.
I think the conclusion is obvious : the FXCM APIs and liquidity are the ones creating the problems.
Thanks,
George"
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on December 16, 2011, 04:53:46 PM
I don't know, I read the following on another forum from Boston Tech...has fxcm worked out the api problems during this seamless integration or did they eliminate this too?


"George said:
Many companies use our bridges. Some disclose it and some don’t.
We use the same technology at GFT for their retail and with FXCM for their retail.
As you probably noted GFT’s execution is flawless.
FXCM execution is not.
The only difference between the systems is the quality of the FXCM or GFT liquidity and the FXCM or GFT APIs.
I think the conclusion is obvious : the FXCM APIs and liquidity are the ones creating the problems.
Thanks,
George"

Hi forexpro,

I would say his comparison is apples vs. oranges since GFT runs a dealing desk where orders are sent only to the dealing desk whereas FXCM's execution is No Dealing Desk where forex orders are offset instantly against 10+ liquidity providers.  Keep in mind that MT4 is inherently built for a dealing desk, so an NDD integration can be more complex.  Despite this, we've been able to seamlessly integrate MT4 into our NDD forex execution for additional features which were not previously available when using the 3rd party bridge.

-Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on December 20, 2011, 07:00:17 PM
Just a reminder that FXCM will have special holiday hours this weekend and next for both trading and customer support.  Here's a list of the holiday hours (all times are Eastern New York time; +5 for GMT):

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg406.imageshack.us%2Fimg406%2F5563%2Ffxcmholidayhours2011en.gif&hash=8c032724b2525a0219276a64387258f8)

I will be away from the forums through January 3rd so any questions will be replied to after then.  Wishing everyone a happy holidays and a prosperous new year.  See you in 2012!

-Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on January 11, 2012, 03:52:46 AM
Jason Rogers,

I tried out FXCM's new MT4 (for US clients) on a demo account last week, and to my surprise, it was enforcing FIFO requiremments on open MT4 orders!

Several other US brokers (ATC Brokers, FXDD, MBTrading, etc) do NOT enforce FIFO directly on open MT4 orders. These brokers comply with CFTC/NFA FIFO closing rules in their backoffice accounting on closed trades.

I do know FXCM's Trading Station II also does not enforce FIFO directly on open TS orders.  Does FXCM have plans to improve its MT4 to no longer enforce FIFO directly on open MT4 orders?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: quickset on January 11, 2012, 04:22:06 AM
Jason Rogers,

I tried out FXCM's new MT4 (for US clients) on a demo account last week, and to my surprise, it was enforcing FIFO requiremments on open MT4 orders!

Several other US brokers (ATC Brokers, FXDD, MBTrading, etc) do NOT enforce FIFO directly on open MT4 orders. These brokers comply with CFTC/NFA FIFO closing rules in their backoffice accounting on closed trades.

I do know FXCM's Trading Station II also does not enforce FIFO directly on open TS orders.  Does FXCM have plans to improve its MT4 to no longer enforce FIFO directly on open MT4 orders?
I've been with FXCM 2 years & about to open their new MT4 platform w/o the Boston Tech bridge. it's my understanding the new platform automatically enforces the FIFO. Is there a way you can open the demo thru FXCM /UK/?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: fxcica on January 11, 2012, 09:19:38 PM
I've been with FXCM 2 years & about to open their new MT4 platform w/o the Boston Tech bridge. it's my understanding the new platform automatically enforces the FIFO. Is there a way you can open the demo thru FXCM /UK/?

As I'm a US resident, I have no interest in trying to demo with FXCM UK.  However, I would think  FXCM UK's version of MT4 would NOT enforce FIFO.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: cyberryder on January 12, 2012, 09:27:20 PM
it's an "instant execution" accnt allowing to set SL+TP with the order = Market Maker
ECN should be "market execution"

--> useless
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on January 19, 2012, 09:57:22 PM
I've been with FXCM 2 years & about to open their new MT4 platform w/o the Boston Tech bridge. it's my understanding the new platform automatically enforces the FIFO. Is there a way you can open the demo thru FXCM /UK/?

As I'm a US resident, I have no interest in trying to demo with FXCM UK.  However, I would think  FXCM UK's version of MT4 would NOT enforce FIFO.

Hi fxcica and quickset,

FXCM's new MT4 platform enforces FIFO execution on both the front end through the MT4 interface itself and the back end record keeping.  More information on the new features and settings in the new MT4 platform can be found here http://www.fxcm.com/mt4-execution-policy-and-features.jsp .

Let me know if you have any additional questions.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on January 19, 2012, 10:21:17 PM
it's an "instant execution" accnt allowing to set SL+TP with the order = Market Maker
ECN should be "market execution"

--> useless

Hi Pips2Cash,

FXCM's new MT4 uses Instant Execution, and the execution model remains No Dealing Desk (NDD) for forex transactions. 

The MT4 platform can be setup with either Market Execution or Instant Execution, not both.  Market execution executes all orders as At Best market orders.  If the price you click on is not available, the order is automatically executed at the next best available price.  So you have no control over slippage.  Instant execution gives you more control over slippage in that you can have the order cancelled if the market has moved outside of a specified range of prices set via the Maximum Deviation feature.  The features are very similar to the "Market Range" and "At Best" options on FXCM's Trading Station platform when submitting a market order.  The problem with MT4 is that the broker can only set it to one or the other.  We used Market Execution in the past, but a common comment from our traders is that they had no control over slippage when submitting a market order.  That is no longer the case since our new MT4 uses Instant Execution.  You can control slippage on market orders by using the Maximum Deviation setting.

Maximum deviation will limit the amount of negative slippage on your trade, but a nice feature with FXCM's setup is that our system will override the restriction that the maximum deviation feature places on positive slippage since FXCM's trading policy allows for unlimited positive slippage on all order types.

A full overview of the execution policy and features on FXCM's new MT4 can be found here http://www.fxcm.com/mt4-execution-policy-and-features.jsp

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: compujock on January 21, 2012, 04:53:00 AM
Jason, why is it that FXCM now enforces the FIFO rule and the NO HEDGING rule in MT4?  Up until the transition FXCM has always handled these in the backoffice.  That was the main reason I had been an FXCM customer for so long.  Now it's impossible to run a portfolio of EA's or even two EA's if they both use the same pair (eurusd for example).  Since eurusd is the most heavily traded, most liquid pair with the lowest spread, it's the pair most targeted by EA's. Those of us in the US who use multiple EA's on our accounts now have to take our money elsewhere to one of the other US brokers who deal with these rules in their backoffice.  FXDD, ATC, and ILQ still handle both rules in the backoffice.  MB Trading and IBFX handle only FIFO in the backoffice.  Our choices used to be FXCM, FXDD, ATC, and ILQ, now we have one less option thanks to FXCM.
Title: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: cyberryder on January 22, 2012, 05:21:09 PM
Jason, from an economic point thats not logical. How do you (fxcm) know the slippage before you execute the trade in your "ecn"? This cant be profitable.
The "No dealing desk" argument is useless, as long as you start adding you didnt replace the desk by any sw
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: compujock on January 22, 2012, 06:45:46 PM
Jason, from an economic point thats not logical. How do you (fxcm) know the slippage before you execute the trade in your "ecn"? This cant be profitable.
The "No dealing desk" argument is useless, as long as you start adding you didnt replace the desk by any sw
The way the MT4 deviation feature works is you can set it to 5 for example and if the broker can fill the order with 5 pips or less slippage it will, otherwise the trade will not be executed. If the broker is only using Market execution then the deviation feature does not work, but with Instant execution it does. If you want to be filled no matter what with Instant execution as would happen with normal market execution, then you can simply set deviation to a super high number. 

Hopefully that answers your question, if I understood it right.  :)
Title: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: cyberryder on January 22, 2012, 07:23:05 PM
Ok example: if my knowledge is right every broker can only use market execution with his lp. So the trader uses instant with 2pip slippage protection, Order goes to fxcm, fxcm routes to ecn via market exec, Order executed with 3pip slippage. Now as the trader is Not accepting this Order, fxcm is at risk. Only explanation:
1) im wrong and a broker can also use instant exec vs its lps
2) its a MM and so they themselve produce slippage and know what they can Charge both fxcm traders in advance
3) they will Charge some Kind of slippage insurance Fee on spread or commission so that even if they have an Order you will not accept, Overall Orders, they at least will have break even
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on January 23, 2012, 10:16:15 PM
Jason, why is it that FXCM now enforces the FIFO rule and the NO HEDGING rule in MT4?  Up until the transition FXCM has always handled these in the backoffice.  That was the main reason I had been an FXCM customer for so long.  Now it's impossible to run a portfolio of EA's or even two EA's if they both use the same pair (eurusd for example).  Since eurusd is the most heavily traded, most liquid pair with the lowest spread, it's the pair most targeted by EA's. Those of us in the US who use multiple EA's on our accounts now have to take our money elsewhere to one of the other US brokers who deal with these rules in their backoffice.  FXDD, ATC, and ILQ still handle both rules in the backoffice.  MB Trading and IBFX handle only FIFO in the backoffice.  Our choices used to be FXCM, FXDD, ATC, and ILQ, now we have one less option thanks to FXCM.

Hi compujock,

In the previous MT4, we had the ability to run non-FIFO MT4 because of the 3rd party bridge between MT4 backoffice and FXCM's backoffice.  In doing this, every is automatically calculated twice and then a balance adjustment is made to reconcile the differences.  Naturally, having the bridge adds latency as well as account-syncs.  What we've done is integrate the two environments so that there is 1 login, 1 ticket number, 1 source of rollover, etc.  In doing this we are unable to show clients a backoffice that does not actually adhere to US regulations, but it provides a better MT4 platform that is faster, does not have account syncs, displays ticket and rollover in MT4, provides for partial fills, and has a universal login for our iPad platform and the mobile platform in the future. 

I do appreciate the feedback though about 2 EA's on the same pair possibly conflicting and will forward this feedback to the developers and management team.

Jason
Title: Re: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on January 23, 2012, 10:28:06 PM
Ok example: if my knowledge is right every broker can only use market execution with his lp. So the trader uses instant with 2pip slippage protection, Order goes to fxcm, fxcm routes to ecn via market exec, Order executed with 3pip slippage. Now as the trader is Not accepting this Order, fxcm is at risk. Only explanation:
1) im wrong and a broker can also use instant exec vs its lps
2) its a MM and so they themselve produce slippage and know what they can Charge both fxcm traders in advance
3) they will Charge some Kind of slippage insurance Fee on spread or commission so that even if they have an Order you will not accept, Overall Orders, they at least will have break even

Hi Pips2Cash,

If liquidity is no longer available at the price clicked on, the order will be sent to the liquidity provider offering the next best available price assuming that it is not beyond the range of negative slippage you are allowing via maximum deviation. 

I'm not sure what you mean by:

Quote
from an economic point thats not logical. How do you (fxcm) know the slippage before you execute the trade in your "ecn"? This cant be profitable.

Confirmation is sent to the platform once execution is completed displaying the execution price, or rejected if price is beyond the maximum deviation for negative slippage.

Jason
Title: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: cyberryder on January 24, 2012, 09:56:52 PM
Im ready to buy!
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: DynamicTrader on January 25, 2012, 11:47:43 AM
At Migbank you can have both Instant Execution and Market Execution with the same  currency pair (of same account of course). This is done by using a different suffix in currency pair labeling. I have found this a very useful feature and can only be found at Migbank.
Title: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: cyberryder on January 29, 2012, 06:11:16 PM
Well at least i can say i wasted my time in this thread
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: NormanBus on February 02, 2012, 12:32:13 PM
Hi Jason,

I would like to invest my funds in a UK based company and I am running an FXCM demo account and have to say the spreads seem high compared to my non UK based broker, Pepperstone.

I have spreadwidener on my charts and see typically your spread for EUR/USD is  2.7 Vantage is 1.5 and Pepperstone 0.4

GBP/USD 2.6 Vantage 2.2 Pepperstone 0.8

AUS/NZD 4.1 Vantage 3.5 Pepperstone 2.1

Title: Re: AW: FXCM - New MT4 Account with direct Integration to its ECN
Post by: radar on February 03, 2012, 08:13:16 PM
I keep the brokers honest, by NOT trading with rebates or sponsored VPS

Hi Pips2Cash.  How does " NOT trading with rebates or sponsored VPS" keep a broker honest?  not being a smart@ss, just curious.

Thanks,
radar
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 08, 2012, 06:22:38 PM
Hi Jason,

I would like to invest my funds in a UK based company and I am running an FXCM demo account and have to say the spreads seem high compared to my non UK based broker, Pepperstone.

I have spreadwidener on my charts and see typically your spread for EUR/USD is  2.7 Vantage is 1.5 and Pepperstone 0.4

GBP/USD 2.6 Vantage 2.2 Pepperstone 0.8

AUS/NZD 4.1 Vantage 3.5 Pepperstone 2.1

Hi Norman,

FXCM's spreads include a pip mark-up which acts as FXCM's compensation or commission if you will.  Tighter spreads are available through FXCM's active trader program whereby you can trade on a reduced spread with a commission instead, and active trader is available on the MT4 platform.  The combined transaction cost is designed to be approximately 1 pip lower than on the typical standard account.  The requirement to join active trader is to have a minimum of 10 million per month notional volume or $50,000 account balance.  Here's where you can find more information http://www.fxcm.com/active-trader.jsp#Overview. 

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 13, 2012, 03:17:41 PM
In a few weeks, FXCM will be launching a forex trading app store with custom indicators and EA's available for MT4 and the Trading Station Desktop platform. The full site hasn't launched yet, but you can enter your email to get the "24-Hour Trend Locator" app for free before the official site launches. Here's where to find it: http://www.fxcmapps.com/
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: loulou69 on February 15, 2012, 07:22:00 AM
hello,

Somebody gave a try at this new FXCM MT4 platform ?

Title: CFD Trading Hours & Forex Rollover for Easter 2012
Post by: Jason Rogers on April 05, 2012, 08:42:37 PM
Please take note of changes to the following CFD trading hours for Good Friday and Easter. There is no change to forex trading hours, but forex trades will be affected by holiday rollover this week.

For example, on Friday, April 6th there will be no rollover interest for most currency pairs. For details look at the rollover calendar (http://"http://www.dailyfx.com/calendar/rollover_calendar/").

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg822.imageshack.us%2Fimg822%2F1627%2Fcfdholidayhours20120403.jpg&hash=36299753102b4919556b1d7a60f12652)
Title: FXCM App Store
Post by: Jason Rogers on April 13, 2012, 12:31:33 AM
In a few weeks, FXCM will be launching a forex trading app store with custom indicators and EA's available for MT4 and the Trading Station Desktop platform. The full site hasn't launched yet, but you can enter your email to get the "24-Hour Trend Locator" app for free before the official site launches. Here's where to find it: http://www.fxcmapps.com/


Hi everyone,

A few weeks ago, I mentioned the FXCM App Store was coming soon. Well it is finally here!

The app store launched this week, and it is starting out with around 40 apps for MT4 including scripts, EA’s, and stand-alone apps. This is just the beginning, and we plan to release more apps in the coming months for MT4, Trading Station, and possibly other platforms.

Below are 3 apps you can test for free, and there are more on the FXCMapps.com website.  If you have suggestions for additional apps, please do let me know, and I will ask the programming services team if they can be added to the website.


DailyFX PLUS Trading Signals—Breakout2 (Expert Advisor)

Those of you that use DailyFX PLUS will likely have heard of Breakout2.  You can now automate the strategy to run on MT4 rather than having to visit the website to check for updates and then manually place trades on your platform.

Breakout 2 is one of the six strategies  in the “classic” DailyFX signals.  It’s designed to perform best in market conditions where price is likely to move through an identified support or resistance level. When this happens, trading volume and price volatility often increase. Breakout2 attempts to capitalize on these increases by recommending to buy or sell in the direction of the breakout. We will likely release more of the DailyFX PLUS strategies for MT4 automation, so stay tuned.

Click here to download Breakout 2: http://bit.ly/IHwRm3



Trend Identifier (Indicator)

This indicator is pretty self-explanatory, and it incorporates the Aroon indicator for trend identification.  The indicator displays two lines: “Aroon up,” which measures the strength of the uptrend, and “Aroon down,” which measures the strength of the downtrend. Both lines fluctuate between values of zero and 100, with values near zero representing a weak trend and values near 100 representing a strong trend.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg406.imageshack.us%2Fimg406%2F2092%2Fchartimagefor2012april1.png&hash=c75dcdbc0b2576fed0137643203d2c14)

Click here to download Trend Identifier: http://bit.ly/IHxhJ4



Quick Buy (Script)

This app lets you open trades on MT4 in one click similar to how one-click trading works on the Trading Station desktop platform.  You can even pre-set your stop-loss and take-profit levels.

Click here to download Quick Buy: http://bit.ly/HSGHyI



All of these apps can be used on FXCM’s MetaTrader 4 platform, so if you’re using our MT4, enjoy!  If not, you can register for an FXCM MT4 demo here: http://bit.ly/tiLoAI. And again, let me know, if you have suggestions for new EA’s, scripts, etc. Stay tuned for an app that will let you automatically share your trades with your friends on facebook and twitter. :)


Jason
Title: Attention MT4 demo users
Post by: Jason Rogers on April 13, 2012, 09:23:05 PM
Hi everyone,

Those of you who have an MT4 demo with FXCM will be getting an email about this, but I wanted to give everyone on the forum a heads up.

Due to a server upgrade this weekend, all current MT4 demos on the FXCM MT4 platform will expire this coming Sunday, April 15th. Past trading history of those demos will not be saved. Please take appropriate measures to save any necessary data. You can create a new demo after April 15th.

Why is this necessary? FXCM recently rebuilt the backend of our MT4 platform from the ground up. Now our No Dealing Desk forex execution is seamlessly integrated and auto syncs have been eliminated. We have also integrated functionality for MT4 accounts to work with the MT4 mobile and Trading Station mobile platforms. In order or put through the ability for demos to login to Trading Station and the mobile apps,  the old demos have to go unfortunately.

I know that this is an inconvenience for everyone using a current MT4 demo with us, but I hope you will like all the new changes that will come with the new demos.

Jason
Title: CFD Trading Hours for May 1st Holiday
Post by: Jason Rogers on May 01, 2012, 12:22:51 AM
Just a heads up for everyone.

The following indices will be closed for trading on May 1st due to the holiday in Europe: GER30, FRA40, ITA40, SWE30 and SUI30.

Normal trading hours will resume on May 2nd.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Josef on May 01, 2012, 08:59:01 AM
Jason, could you please post a fixed download link for the Trend Identifier?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on May 01, 2012, 03:50:53 PM
Jason, could you please post a fixed download link for the Trend Identifier?

Hi Josef,

Thanks for letting me know. You should now be able to use all the links in this post: http://www.donnaforex.com/forum/index.php?topic=4878.msg176045#msg176045

Jason
Title: Holiday Rollover
Post by: Jason Rogers on May 01, 2012, 08:19:34 PM
Hi Everyone,

Due to the Golden Week holidays in Japan, all Yen crosses will have 5 days’ worth of rollover interest today except for GBP/JPY which will have 6 days’ worth.

For example, that means if you buy 10k of GBP/JPY and keep the trade open through 5pm New York time today, you will earn $0.66 or 66 cents. On the flip side, if you sell 10k of GBP/JPY and hold that trade open through 5pm, you will pay $1.56. You can always check what amount of rollover you can earn or pay for holding a particular currency pair through 5pm by looking at the RollS and RollB on the Trading Station.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg849.imageshack.us%2Fimg849%2F8034%2Fgoldenweekrollover2012m.png&hash=032dbf5b7f5806738283733abc633fc5)

And to keep track of when holidays will affect the number of days of rollover, you  can look at the Rollover Calendar at DailyFX.com: www.dailyfx.com/calendar/rollover_calendar

Jason
Title: Trade with Friends
Post by: Jason Rogers on May 23, 2012, 06:46:30 PM
Hi Everyone,

We've had a lot of traders ask for a way to easily share trades on Twitter and Facebook.  FXCM's Programming Services team has created a free app now available in the app store called Trade with Friends (http://"http://bit.ly/LbsWLc"). The app will give you the option to automatically share your trades on Facebook and Twitter to discuss with friends or other traders.  Below is a screenshot of what the post will look like on Facebook and Twitter:


(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg812.imageshack.us%2Fimg812%2F4158%2Ftwfpostsonfacebookwall.jpg&hash=7ffeaa5b830a7197671876e57df8fa35)


Here's a quick guide on how to setup the app to share your trades.


Step 1. Installation and Login


a. Click here (http://"http://bit.ly/LbsWLc") to install Trade with Friends from FXCMapps.com.  When you land on the page, click the Purchase button at the top right.  The app is free, but you still need to click on "purchase" to go through the quick app store process to access the download file.  The installation works like other programs you have probably installed on your computer where you double click on the .exe file and go through the installation window that appears.

b. After completing the installation, double-click on the Trade with Friends icon on your desktop and enter your account login details. You will need an FXCM account login. If you don't have one yet, you can click here to register a free practice account (http://"http://www.fxcm.com/fxcm-portal.jsp").  If you look in the screenshot below, you will see what the Trade With Friends icon looks like on the left, and the actual program on the right once it has opened.


(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg337.imageshack.us%2Fimg337%2F1492%2Ftradewithfriends5232012.png&hash=946fe6c4354c647e7cf98095f2adcddc)


Step 2. Connecting to Facebook and Twitter

At the top left of the Trade with Friends app, click on “Login” and select Twitter. After selecting Twitter, an authorization box will appear for you to login to twitter.  FXCM is not able to see your twitter password when you give authorization.  The below screenshot shows buttons to click on and what will appear.


(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg580.imageshack.us%2Fimg580%2F8441%2Fstep25232012102459am.png&hash=667395e10b43d6655c99fdf4e86882cd)


The same steps are used to authorize Facebook, but you would click on Login > Facebook instead.


Please note:  While FXCM keeps all of your trading information private, FXCMs privacy policy may not fully apply to clients exposing their own information publicly.  Trade With Friends app allows you to broadcast your trading details.  Users of this app make their own judgment about how much information and to whom they wish to share it with.  Lack of proper privacy controls can share information to unwanted individuals and/or parties.

Please feel free to reply with any questions about setting up the app, and I would appreciate any feedback you have about the app.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: captdon on May 23, 2012, 07:36:32 PM
Read about the fines,apparently the investors were "made whole"again,but thier meta4 is not available in my area,[after I demoed it for two weeks,ARRGH!! ] Not very well run from my standpoint as my address clearly stated where I was located.
Title: CFD Trading Hours for Memorial Day Holiday
Post by: Jason Rogers on May 25, 2012, 07:05:19 PM
Hi Everyone,

Monday, May 28th is Memorial Day in the US. As usual, the forex trading hours will be unaffected. Below are the holiday trading hours for CFDs.

Times are in GMT
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg526.imageshack.us%2Fimg526%2F7793%2Fmemorialdaycfdhours2012.png&hash=5a8e5ba9fc92c088439d946116f74dcc)

Have a great weekend!

Jason
Title: Margins changing this weekend
Post by: Jason Rogers on June 08, 2012, 04:20:58 AM
Hi Everyone,

This weekend margin requirements on several currency pairs will be reduced. This is to account for the weakening of the Euro and other currencies relative to the US dollar. Basically, if you have a US-dollar denominated account, you will now have to put less money in dollars as margin for your open trades.

Below are updated minimum margin requirements for FXCM LTD (UK) and FXCM LLC (US) accounts.


Minimum Margin Requirements for FXCM LLC (US)
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg137.imageshack.us%2Fimg137%2F4530%2Fusmargin.png&hash=918ef6528dcc598a6fcce3f5e43cf92b)
Click here (http://"http://forexforums.dailyfx.com/frequently-asked-questions/463011-fxcm-llc-margin-requirements.html#post1026735") for the expanded table


Minimum Margin Requirements for FXCM LTD (UK)
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg580.imageshack.us%2Fimg580%2F9990%2Fukmargin.png&hash=afb0f9cd33abbd8ca9771eb5fd0f5de9)
Click here (http://"http://forexforums.dailyfx.com/frequently-asked-questions/463016-fxcm-ltd-margin-requirements.html#post1026753") for the expanded table


Note that the margin requirements for FXCM Australia (http://"http://www.forextrading.com.au/forex-margin-rollover-leverage.jsp") and FXCM Canada (http://"http://www.fxcm.ca/forex-margin-leverage-guide.jsp") are unchanged.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on June 15, 2012, 09:43:57 PM
Hi Everyone,

As a reminder, the Greek elections are being held Sunday, and there's a possibility it could cause immense volatility. Please factor this possibility into your trading going into the weekend with any positions you have open.

For more info about the elections, you can read this DailyFX article: http://www.dailyfx.com/forex/fundamental/article/weekly_spotlight/2012/06/14/CAUTION_Greek_Elections_Could_Spur_Immense_Volatility_Euro_Outlook_Unclear.html (http://www.dailyfx.com/forex/fundamental/article/weekly_spotlight/2012/06/14/CAUTION_Greek_Elections_Could_Spur_Immense_Volatility_Euro_Outlook_Unclear.html)

Have a great weekend!

Jason
Title: FXCM Currency Trading Expo in Las Vegas: November 2-4, 2012
Post by: Jason Rogers on June 27, 2012, 03:02:38 AM
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.fxcm.com%2Fimg%2Femail%2Fexpo%2F2012-2%2Fexpo2.jpg&hash=3bec3e66317ef73ea04886c97bf8a809) (http://"http://clk.atdmt.com/FXM/go/403802597/direct/01/")

FXCM will be hosting another currency trading expo in Las Vegas at the Rio on November 2-4, 2012. You can click here for a schedule (http://"http://clk.atdmt.com/FXM/go/403802600/direct/01/") of all the workshops.  Over 30 workshops are currently schedule, and we anticipate adding more in the weeks ahead.

I was there at last year's expo, and it was great getting to meet many of you. For those who didn't attend last year, you can click here for videos (http://"http://www.fxcmexpo.com/video-tag/2011/") from last year's expo.  Let me know if you have any questions.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Star on July 11, 2012, 05:31:09 PM
Hi Jason,

I am sure that you have heard about PFG Best Bust.How can FXCM clients make sure  that all of the customer funds that are supposed to be in a segregated account are actually there ?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on July 13, 2012, 09:03:54 PM
Hi Jason,

I am sure that you have heard about PFG Best Bust.How can FXCM clients make sure  that all of the customer funds that are supposed to be in a segregated account are actually there ?

Hi Star,

I understand your concerns. It's very disappointing to see something like this occur with PFG since it erodes confidence. Hopefully this will focus the regulators' attention on putting the measures in place to give futures and forex traders peace of mind with whichever broker they are trading with. FXCM has always taken steps to provide as much financial information as possible to our traders. This included releasing our quarterly balance sheet information before we were even a publicly traded company.  And now that we are publicly traded on the New York Stock Exchange (NYSE: FXCM), you can review our audited SEC filings http://ir.fxcm.com/phoenix.zhtml?c=238885&p=irol-sec

This gives you a more transparent view of our finances than by having access to only the CFTC FCM data that you have to go by with non-public brokers.

Jason
Title: Re: FXCM Currency Trading Expo in Las Vegas: November 2-4, 2012
Post by: Jason Rogers on July 13, 2012, 11:44:09 PM
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.fxcm.com%2Fimg%2Femail%2Fexpo%2F2012-2%2Fexpo2.jpg&hash=3bec3e66317ef73ea04886c97bf8a809) (http://"http://clk.atdmt.com/FXM/go/403802597/direct/01/")

FXCM will be hosting another currency trading expo in Las Vegas at the Rio on November 2-4, 2012. You can click here for a schedule (http://"http://clk.atdmt.com/FXM/go/403802600/direct/01/") of all the workshops.  Over 30 workshops are currently schedule, and we anticipate adding more in the weeks ahead.

I was there at last year's expo, and it was great getting to meet many of you. For those who didn't attend last year, you can click here for videos (http://"http://www.fxcmexpo.com/video-tag/2011/") from last year's expo.  Let me know if you have any questions.

Jason

Hi Everyone,

I have an update on the FXCM Expo to be held in Las Vegas from Friday, November 2nd to Sunday, November 4th. E*TRADE has signed on as the premier sponsor and will be conducting workshops on Stocks, Options and Futures trading.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg268.imageshack.us%2Fimg268%2F1545%2Fetradepremiersponsor.png&hash=074262c3e0f6dc38b196ac23295feea1)

You can click here for the latest schedule (http://"http://www.fxcmexpo.com/schedule/") of events. I will keep you posted as new workshops are added to the lineup.

Hope to see you in November!

Jason
Title: FXCM has Ninja Trader
Post by: Jason Rogers on July 19, 2012, 12:37:33 AM
Hi Everyone,

For those of you who've asked me about it in the past, I wanted to let you know that we've officially opened beta testing for Ninja Trader. You can sign up by visiting this webpage (http://"http://www.fxcm.com/automated-forex-trading.jsp") and clicking on the Ninja Trader section. A form will appear for you to request entry into the beta.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Star on July 19, 2012, 04:01:19 AM
Hi Jason,

According to this independant review http://www.zerohedge.com/news/first-mfglobal-now-pfg-who-next FXCM is all the way down in the bottom of ratings,right next to PFG Best and we all know what happened to PFG Best now.
What is the reason for FXCM`s very low rating ? If you could provide a detailed response it would be greatly appreciated.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on July 20, 2012, 12:02:42 AM
Hi Jason,

According to this independant review http://www.zerohedge.com/news/first-mfglobal-now-pfg-who-next FXCM is all the way down in the bottom of ratings,right next to PFG Best and we all know what happened to PFG Best now.
What is the reason for FXCM`s very low rating ? If you could provide a detailed response it would be greatly appreciated.

Hi Star,

Thanks for the post and I would be happy to give some feedback as we've had a couple traders asking about it.  From what I've heard, Atlas is an independent ranking created by two guys in Bulgaria.  I can completely understand why someone would want to create this type of ranking in light of PFG and MF Global going down, but there's a big flaw in that most of the companies on this report are privately held so Atlas can't judge the true financials of each broker in terms of how much total capital they have, whether they are turning a profit or a loss, whether capital is held in other jurisdictions the broker is regulated in, who audits the firm, who owns the firm, etc. 

Just to give you one example, PFG was given a higher transparency rating than FXCM and yet they were a company privately held by 1 person and audited by a firm run out of a house in the Chicago suburbs, while FXCM is a publicly traded company with publicly available financials and audited by Ernst and Young, one of the big 4 auditors.  Does this seem flawed to you?

Looking solely at the CFTC FCM financial data, which their rating is based upon, gives you a narrow view of FXCM’s finances since we are regulated in multiple jurisdictions each with their own capital requirements. Only approximately 10% of FXCM’s volume comes from the US; therefore, FXCM is only required to keep a small portion of its $221 million in capital, as of our last quarterly statement, within the US regulated entity.

As a publicly traded company on the NYSE, FXCM’s financial statements give our traders the transparency that many other brokers cannot offer as a privately held company or at best through the very limited CFTC financial data. So by all means, ask your broker for their financials. You can find our financial information on any financial portal by searching for ticker symbol FXCM such as on Marketwatch http://www.marketwatch.com/investing/stock/fxcm .  You can go through all the publicly available information on Yahoo Financial, but I have also put together a few tables showing you our quarterly net income and balance sheet to give you an idea of our financial standing:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg98.imageshack.us%2Fimg98%2F5201%2Fincomestatement71920125.png&hash=df6652f0ca50c628d7fc3e320cc5b13f)
Source:  http://finance.yahoo.com/q/is?s=FXCM


(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg829.imageshack.us%2Fimg829%2F2273%2Fbalancesheet71920125322.png&hash=731fabc9676f539ae00fbeb240adac8c)
Source:  http://finance.yahoo.com/q/bs?s=FXCM

So unlike many of our competitors out there, FXCM is a publicly traded company which gives you a lot more insight into our financial standing than the CFTC FCM data and a subject rating scale.

-Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: jshear on July 20, 2012, 12:36:41 AM
Great post Jason!! I love to know I can sleep at night knowing my money is safe at FXCM. I already knew that as I have done my homework  and monitor FXCM filing online!! Keep up the good work Jason!!


Cheers

Jeff
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: GoldenBoy on July 20, 2012, 11:22:59 AM
Great post Jason!! I love to know I can sleep at night knowing my money is safe at FXCM. I already knew that as I have done my homework  and monitor FXCM filing online!! Keep up the good work Jason!!
Cheers
Jeff

Not that I think that there is anything wrong with FXCM.
But that's exactly what the clients of MF Global and PFG Best thought before the sh*t hit the fan.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on July 20, 2012, 03:25:45 PM
Great post Jason!! I love to know I can sleep at night knowing my money is safe at FXCM. I already knew that as I have done my homework  and monitor FXCM filing online!! Keep up the good work Jason!!


Cheers

Jeff

Thanks Jeff  :)

Our competitors clearly have an incentive to downplay it. 

Happy trading and have a great weekend!

-Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Star on July 21, 2012, 06:34:01 PM
Hi Jason,

Does FXCM offer trust accounts for large accounts ? For example FXDD offers now a trust account where the money is securely held at Deutche Bank.Minimum is $ 100,000.
Do you offer something like that and if not , can you please set it up ?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on July 23, 2012, 08:43:43 PM
Hi Jason,

Does FXCM offer trust accounts for large accounts ? For example FXDD offers now a trust account where the money is securely held at Deutche Bank.Minimum is $ 100,000.
Do you offer something like that and if not , can you please set it up ?

Hi Star,

FXCM does offer trust accounts. The minimum balance is $500,000. The reason for the higher requirement is because of the additional time and cost for FXCM in maintaining each of these accounts. If a trust account interests you, then you can contact our Active Trader department at activetrader@fxcm.com, and they can help you set one up.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: rjbeck69 on July 26, 2012, 12:02:24 AM
Hi All,

Is anyone on here running EA's on their new MT4

platform with success?

Regards
Title: New language options for FXCM Trading Station Mobile
Post by: Jason Rogers on August 17, 2012, 11:08:49 PM
Hi Everyone,

We just released an update on Apple App Store and Google Play (Android Market) for Trading Station Mobile phones and tablets to include new language options. The platform now supports English, Chinese(Simple), Chinese (Traditional), Japanese, German, Spanish, Italian, French, Greek, Russian and Turkish. Your phone or tablet will not force you to update the program, so to make sure you have the latest version, go under Settings and make sure you have Version 1.4.080712.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg109.imageshack.us%2Fimg109%2F1189%2Ffxcmtabletapp2012august.png&hash=96a0be2dac1112584efe622c9689c348) (http://www.fxcm.com//fxcm-mobile-forex.jsp)

Below are links to User Guides for FXCM Trading Station Mobile. We have versions of the platform for iPhone, iPad, and Android phones and tablets.

* FXCM US Trading Station Mobile User Guide for iPhone and Android phones (http://"http://docs.fxcorporate.com/user-guide/ug_LLC_Phone.pdf") *
* FXCM UK Trading Station Mobile User Guide for iPhone and Android phones (http://"http://docs.fxcorporate.com/user-guide/ug_LTD_Phone.pdf") *
* FXCM US Trading Station Mobile User Guide for iPad and Android tablets (http://"http://docs.fxcorporate.com/user-guide/ug_LLC_Tablet.pdf") *
* FXCM UK Trading Station Mobile User Guide for iPad and Android tablets (http://"http://docs.fxcorporate.com/user-guide/ug_LTD_Tablet.pdf") *

Some of the features in the pipeline for a future update are more indicators and trading directly off the charts. I'll keep you posted.

Have a great weekend  8)

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Visuddha on August 21, 2012, 05:33:57 PM
Hi All,

Is anyone on here running EA's on their new MT4

platform with success?

Regards

HI, I've been running MT4 both on real and demo account since last April and I cannot honestly complain. Beside some very small flaws (which had no impact on the account) I am glad to say that the number of positive slippages overwhelm the negative ones. The spread is good but I have to say that I am an active trader, which makes a sensitive difference...e.g: EURUSD is normally ranging from 1.2 to 1.8.
If you want more specific opinion feel free to ask.
 :D
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: crashev on August 21, 2012, 06:01:11 PM
Hi All,

Is anyone on here running EA's on their new MT4

platform with success?

Regards

HI, I've been running MT4 both on real and demo account since last April and I cannot honestly complain. Beside some very small flaws (which had no impact on the account) I am glad to say that the number of positive slippages overwhelm the negative ones. The spread is good but I have to say that I am an active trader, which makes a sensitive difference...e.g: EURUSD is normally ranging from 1.2 to 1.8.
If you want more specific opinion feel free to ask.
 :D

Cost of transaction seems to be high.
So it's (spread) between 1.2 - 1.8 + comission right ?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Visuddha on August 21, 2012, 06:13:06 PM
Hi All,

Is anyone on here running EA's on their new MT4

platform with success?

Regards




HI, I've been running MT4 both on real and demo account since last April and I cannot honestly complain. Beside some very small flaws (which had no impact on the account) I am glad to say that the number of positive slippages overwhelm the negative ones. The spread is good but I have to say that I am an active trader, which makes a sensitive difference...e.g: EURUSD is normally ranging from 1.2 to 1.8.
If you want more specific opinion feel free to ask.
 :D

Cost of transaction seems to be high.
So it's (spread) between 1.2 - 1.8 + comission right ?

No, the commission is included. The spread I mentioned is all inclusive. Other current examples are: GBPUSD 1.2-1.8  USDJPY 0.9-1.6 AUDUSD 1.4-2.0.
In my opinion FXCM offers a quite good spread but........I do not think that you have to consider the spread as the most important point when choosing a broker.
By the way, in the first 2-3 weeks there was some small technical problem that I noticed to FXCM. They fixed it promptly. The assistance level is outstanding, surely exceeding expectations, maybe even ...too much!
 8)
Title: Re: FXCM Currency Trading Expo in Las Vegas: November 2-4, 2012
Post by: Jason Rogers on August 28, 2012, 06:53:23 PM
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.fxcm.com%2Fimg%2Femail%2Fexpo%2F2012-2%2Fexpo2.jpg&hash=3bec3e66317ef73ea04886c97bf8a809) (http://"http://clk.atdmt.com/FXM/go/403802597/direct/01/")

FXCM will be hosting another currency trading expo in Las Vegas at the Rio on November 2-4, 2012. You can click here for a schedule (http://"http://clk.atdmt.com/FXM/go/403802600/direct/01/") of all the workshops.  Over 30 workshops are currently schedule, and we anticipate adding more in the weeks ahead.

I was there at last year's expo, and it was great getting to meet many of you. For those who didn't attend last year, you can click here for videos (http://"http://www.fxcmexpo.com/video-tag/2011/") from last year's expo.  Let me know if you have any questions.

I have an update on the FXCM Expo to be held in Las Vegas from Friday, November 2nd to Sunday, November 4th. E*TRADE has signed on as the premier sponsor and will be conducting workshops on Stocks, Options and Futures trading.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg268.imageshack.us%2Fimg268%2F1545%2Fetradepremiersponsor.png&hash=074262c3e0f6dc38b196ac23295feea1)

You can click here for the latest schedule (http://"http://www.fxcmexpo.com/schedule/") of events. I will keep you posted as new workshops are added to the lineup.

Hi Everyone,

Here's a preview of the upcoming FXCM Expo in Las Vegas to be held November 2-4:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg692.imageshack.us%2Fimg692%2F8937%2Fexpovideo2012august28.png&hash=cf5c711057b43cc752443339cb14bf0a) (http://bit.ly/K2oNdR)

Hope to see you there!

Jason
Title: FXCM's New Lower Spreads
Post by: Jason Rogers on August 29, 2012, 08:17:57 PM
Hi Everyone,
 
FXCM is now offering lower spreads to clients with FXCM Australia and FXCM UK (coming soon to FXCM US). Below are the new spreads for twelve of the most popularly traded currency pairs. You can now pick the execution type (http://"http://www.fxcm.co.uk//execution-types.jsp") that best fits your trading. Choose No Dealing Desk (http://"http://www.fxcm.co.uk//execution-types.jsp#FXCMNoDealingDesk") forex execution which we recommend for the best overall trading experience, or the new Dealing Desk (http://"http://www.fxcm.co.uk//execution-types.jsp#FXCMDealingDesk") execution which provides lower spreads.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg19.imageshack.us%2Fimg19%2F9972%2Fnewspreads.png&hash=693588e6de534ff12283baae16228f9b)
Click here for the complete list. (http://"http://www.fxcm.co.uk//forex-spreads.jsp")

For those whose primary concern is transaction cost, the lower spread option is ideal. These new spreads are available on all our platforms including Trading Station, MetaTrader 4 and NinjaTrader. For a free practice account, click here: (Trading Station Demo (http://"http://bit.ly/Rnk8Es") | MT4 Demo (http://"http://bit.ly/O3xwyc")). If you would like to speak with an FXCM specialist about our new lower spread offering, click here to chat live or call us toll-free (http://"http://www.fxcm.co.uk//contact-fxcm.jsp") anytime 24 hours a day.

Jason




edit: fixed link
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: geektrader on August 30, 2012, 02:54:14 AM
So that´s what you call low spreads? And you still have a dealing desk that can easily cheat traders? Wow, it´s 2012, common and wake up to the reality of what traders want and can easily get in retail forex in 2012!

That´s ECN brokers like Pepperstone EDGE, Armada Markets, IC Markets and they offer REALLY low spreads and NO dealing desk at all, just ECN in all it´s fairness. And on top the spreads are lower than on whatever option you have to offer. See for the pairs you´ve posted on your website for the ECN model compared to Pepperstone / Armada (also weighted average of the last quarter), I will include commission already into the spread which is 0.6 pips for Pepperstone and 0.4 for Armada so its easier for people to compare to yours:

(Pepperstone / Armada / FXCM ECN)

EURUSD 1.15 0.80 2.6
AUDUSD 1.17 1.05 2.5
GBPUSD 1.58 1.48 2.8
GBPJPY 2.04 1.85 4.5
NZDUSD 1.53 1.91 2.9
USDJPY 1.07 0.95 2.3
.....

I could continue this list for all pairs you´ve listed, but you get what I mean, right?

Now tell us a serious reason why anyone should still be trading with FXCM that has higher spreads, slower execution, a dealing desk and is constantly being fined by regulatory bodies all over the world for scamming clients with slippage:

http://forums.babypips.com/forextown/40179-fxcm-fined-2-million-nfa.html

...spread spikes to hit their stop losses, etc. + has quite a lot of videos on YouTube like this?:

https://www.youtube.com/watch?v=est2KLcI0r4

... and comments from traders using you like this:

"....Execution times in normal market conditions can be 15 seconds or longer. Unfortunately that's not what they have big banners of at their website. The banners just show how many $$$ you can win, lol. Withdrawing all my money now. Fortunately, I made a nice profit. Plus I will let some peanuts in there to play with them every now and then. Some grands here and there would be nice for withdrawal. Paritcular with free money now in there."
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on September 21, 2012, 06:00:43 PM
Hi Geektrader,

First, thanks for your post. You brought up several points, so I'll address them one-by-one.

So that's what you call low spreads? And you still have a dealing desk that can easily cheat traders?

Dealing desk execution is used by most brokers in the forex industry. However, FXCM's dealing desk is different (http://www.fxcm.co.uk//execution-types.jsp). Below is a table that compares the spreads on our NDD execution to our new lower spreads on DD execution. As you can see the spreads on DD are a full 1 pip lower across the board. If you were to compare the live price feeds on two accounts, one on NDD execution and the other on DD, you would see that this 1 pip difference remains constant. That is because we use the same NDD price feed as a base to derive prices and execute orders even on our Dealing Desk and simply reduce the markup on the spread. This means that our dealing desk execution shares important features with our NDD execution such as no re-quotes and no restrictions on stops and limits.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.us%2Fa%2Fimg651%2F6861%2Fnddandddspreads2012sept.png&hash=f14cb2e565d7cdf06f91a7f7f980d0dd) (http://www.fxcm.co.uk//execution-types.jsp)

Now tell us a serious reason why anyone should still be trading with FXCM that has higher spreads, slower execution, a dealing desk and is constantly being fined by regulatory bodies all over the world for scamming clients with slippage:

In regards to your comment about "scamming clients with slippage", that is not correct. The NFA action primarily concerned positive slippage not being passed on in full during the offsetting transaction with the liquidity providers. You can find a detailed explanation from me located here (http://www.donnaforex.com/forum/index.php?topic=4224.msg116745;topicseen#msg116745).

You mention "slower execution" and provide a quote from someone who said "execution times in normal market conditions can be 15 second or longer". Again, that is not correct. It's possible that there was a technical issue at the time mentioned by the person in that quote. It's impossible to tell without know more details. If there was indeed a tech issue on our end, FXCM would have made the appropriate credit to our clients' accounts. We would never want any of our clients to be adversely affected by a tech issue on our end. The person you quoted even mentions that he "made a nice profit". If there is ever a tech issue, we work to make the appropriate correction to our platforms and to client accounts affected by the incident.

Also, I took a look at the YouTube video from your link. The video is based on a misconception about how FXCM makes its money. At the time the video was made all FXCM accounts were on No Dealing Desk execution. (Even now as mentioned above, the new lower spread accounts on DD execution use the same NDD price feed but with a lower pip markup.) That means contrary to the video presenter's beliefs, at no point was FXCM taking a market position against his trade. We did not stand to profit from his loss. For those of you haven't see the video yet, if you jump 8 minutes and 20 seconds into the video, that's where the presenter admits that he asked the Financial Ombudsmen (a neutral arbitrator) to review the trade in question, and they found nothing wrong with FXCM's trade execution.

Finally, I'll address your comment about our spreads. We can all agree that spreads are important for any trader, but I think we can also agree that there are other things to consider when choosing a broker such as customer support, trading platforms, education, resources, but unfortunately we've had too many reminders over the past year that the one of the most important considerations is safety of funds: return of capital, rather than return on capital.

As one of the few publicly traded brokers in this industry (NYSE:FXCM) and regulated on 4 continents, FXCM provides our clients (over 200,000 live tradable accounts as of our latest published financials and growing) with the confidence that a privately held broker cannot, and safety of funds is especially important after the failure of brokers like PFG (http://www.reuters.com/article/2012/07/23/us-peregrine-brokers-idUSBRE86M03P20120723) and WorldSpreads (http://www.bbc.co.uk/news/business-17426707).

Again, spreads are important. That is why we launched our new lower spread offering on DD. But if spreads were the only important factor when choosing a broker, then other brokers would probably have more clients than FXCM. As an example, WorldSpreads out of the UK used to offer 0 spreads, so they must have been very popular, but you can read what happened to them (http://www.bbc.co.uk/news/business-17426707) and PFG also used to tout their razor thin margins (http://www.reuters.com/article/2012/07/23/us-peregrine-brokers-idUSBRE86M03P20120723). Experienced traders know that while spreads are important, it's even more important to know that your broker has strong financials (http://www.fxcm.co.uk//financials.jsp), and that your money will be there when you want to withdraw it.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: caddyhexe on September 27, 2012, 02:38:22 PM
Just seen this

http://www.fx-mm.com/18951/news/barclays-stockbrokers-launches-new-retail-fx-trading-platform-through-partnership-with-fxcm/

Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: faust on September 29, 2012, 06:34:27 AM
fxcm the best american broker for me. especially i like their live chat and there always somebody who will assist
Title: Re: FXCM's New Lower Spreads
Post by: Jason Rogers on October 18, 2012, 11:39:26 AM
Hi Everyone,
 
FXCM is now offering lower spreads to clients with FXCM Australia and FXCM UK (coming soon to FXCM US). Below are the new spreads for twelve of the most popularly traded currency pairs. You can now pick the execution type (http://"http://www.fxcm.co.uk//execution-types.jsp") that best fits your trading. Choose No Dealing Desk (http://"http://www.fxcm.co.uk//execution-types.jsp#FXCMNoDealingDesk") forex execution which we recommend for the best overall trading experience, or the new Dealing Desk (http://"http://www.fxcm.co.uk//execution-types.jsp#FXCMDealingDesk") execution which provides lower spreads.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg19.imageshack.us%2Fimg19%2F9972%2Fnewspreads.png&hash=693588e6de534ff12283baae16228f9b)
Click here for the complete list. (http://"http://www.fxcm.co.uk//forex-spreads.jsp")

For those whose primary concern is transaction cost, the lower spread option is ideal. These new spreads are available on all our platforms including Trading Station, MetaTrader 4 and NinjaTrader. For a free practice account, click here: (Trading Station Demo (http://"http://bit.ly/Rnk8Es") | MT4 Demo (http://"http://bit.ly/O3xwyc")). If you would like to speak with an FXCM specialist about our new lower spread offering, click here to chat live or call us toll-free (http://"http://www.fxcm.co.uk//contact-fxcm.jsp") anytime 24 hours a day.

Jason






Just an update for those who asked, our new lower spreads are now available through FXCM US (http://bit.ly/PxvBaf)
Title: FXCM Freestyle App Challenge
Post by: Jason Rogers on October 23, 2012, 06:06:59 PM
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.us%2Fa%2Fimg842%2F4858%2Fchallengeimage.png&hash=b5af6bd6498589e1be647e0351d7b395) (http://bit.ly/Uizxxz)

Hi Everyone,

I wanted to tell you about a new contest being sponsored by FXCM. We are challenging software developers to create innovative and engaging apps that will help forex traders. Using FXCM’s ForexConnect API, developers can build apps including games, news alerts, trading functionality, currency converters, educational content, and more. Over $50,000 in prizes will be awarded to the best applications.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.us%2Fa%2Fimg837%2F2292%2Fprizes.png&hash=313d30d9bbe4fc64c611b3f133f6b27a) (http://bit.ly/Uizxxz)

Click here for details on the App Challenge (http://bit.ly/Uizxxz)

Jason
Title: Hurricane Sandy Update
Post by: Jason Rogers on October 30, 2012, 04:21:58 PM
Forex trading continues uninterrupted. FXCM is providing live chat and phone support today, but phone calls are being routed to our Hong Kong office instead of New York, because of the hurricane. Here is a link to our toll-free numbers you can use today to receive live phone support: FXCM Asia | Online Forex and Metal Trading (http://www.fxcmasia.com/en/contact-fxcm.html)

US equity and futures markets have been closed or subject to reduced hours. As a result, trading on the following CFD products is closed today: US30, SPX500, NAS100 and JPN225. Click here for more info on market closures from the CME: Hurricane Sandy Update (http://www.cmegroup.com/hurricanesandy.html)

All the best and stay safe.

Jason
Title: Re: Hurricane Sandy Update
Post by: Jason Rogers on October 31, 2012, 02:22:09 PM
Forex trading continues uninterrupted. FXCM is providing live chat and phone support today, but phone calls are being routed to our Hong Kong office instead of New York, because of the hurricane. Here is a link to our toll-free numbers you can use today to receive live phone support: FXCM Asia | Online Forex and Metal Trading (http://www.fxcmasia.com/en/contact-fxcm.html)

US equity and futures markets have been closed or subject to reduced hours. As a result, trading on the following CFD products is closed today: US30, SPX500, NAS100 and JPN225. Click here for more info on market closures from the CME: Hurricane Sandy Update (http://www.cmegroup.com/hurricanesandy.html)

All the best and stay safe.

Jason

Update: All CFD products have resumed normal trading hours - http://docs.fxcorporate.com/user-guide/ug-cfd-product-guide-ltd-en.pdf
Title: Live Streaming Video from the FXCM Expo in Las Vegas
Post by: Jason Rogers on November 02, 2012, 02:53:36 AM
Hi Everyone,

Watch the DailyFX team (and me :D) on live streaming video from the FXCM Expo in Las Vegas. Send us your questions on Twitter using the hashtag #FXCMExpo, and we'll try to answer as many as we can during the live broadcast.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg266.imageshack.us%2Fimg266%2F1465%2Fexpovideo2012november01.png&hash=743f5eadc4680e4baaae2814b220587e) (http://bit.ly/Yu7oSt)

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg405.imageshack.us%2Fimg405%2F6213%2Fexposchedule2012novembe.png&hash=9026f86d7b9a6846ab9172eb99f3d134)

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Sidekickeh on November 17, 2012, 05:53:24 AM
http://www.marketwatch.com/story/fxcm-discloses-uk-regulatory-probe-over-rates-2012-11-12

In Friday's filing, FXCM estimated that its possible loss related to the FSA investigation and other claims or litigation could be up to $5 million, as of Sept. 30.

- Ouch.. pretty steep if you guys get nailed with that.
Title: This Week's Holiday Trading Hours and Rollover
Post by: Jason Rogers on November 20, 2012, 04:00:26 PM
This Thursday is the Thanksgiving Holiday in the US which will impact the rollover schedule and trading hours for certain CFD products.  So please take note:

[INDENT]1.  Rollover: The JPY pairs will have 5X rollover and all other pairs will have 4X rollover today as a result of the holiday.  There will be 0 rollover for all pairs tomorrow. 

2.  Forex Trading: There are no changes to forex trading hours.  Trading will continue through Friday as normal and close on Friday at the normal time of approximately 4:55pm ET.  Please be aware that liquidity will likely be lower than normal which could impact spreads.

3. CFD Trading: The times listed below show the change to CFD trading instruments in US Eastern Time (GMT -5 hours). (CFD trading is not available to residents of the United States)

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg577.imageshack.us%2Fimg577%2F426%2Frollover20121120101824.png&hash=f46c246f68768fd23bd07bc4a6300c9d)

[/INDENT]

Let me know if you have any questions.

Jason
Title: Response to inquiries from GFT clients
Post by: Jason Rogers on December 03, 2012, 10:06:55 PM
Since GFT's announcement (http://"http://forexmagnates.com/gft-throws-a-bomb-pulls-out-of-the-us-forex-market/") yesterday stating that they are pulling out of the US retail forex  market, FXCM has received several inquiries from GFT clients. Below I wanted to address some of the most frequently asked questions.


Does FXCM still offer retail forex trading to US clients?
Yes, we have no intention of leaving the US retail market. In fact, we see this as an opportunity to get new business as smaller firms leave the US. FXCM has continued to grow in the US in terms of accounts and deposits, even as other firms have contracted, as you can see from the most recent quarterly reports from the CFTC (http://"http://forexmagnates.com/q3-2012-us-forex-traders-profitability-report-number-of-us-accounts-keeps-plummeting-citifx-pro-on-top/").


Why did GFT pull out of the US market?
We can't speak for another company, but their announcement said it was a business decision. What we do know is that US forex regulations are some of the strictest in the world. A minimum of $20 million in capital is required just to be able to accept clients, and then additional capital is needed for open positions and customer assets. In this environment of lower volatility and lower interest rates many forex brokers are struggling to make money, and many have had to make drastic cuts.

That is why we feel FXCM's full transparency on its financials (http://"http://www.fxcm.com/about/financials-performance"), and push for all firms to be more transparent as well is something that should be more important than ever to clients. Additionally, as one of the few publicly-traded forex brokers (NYSE: FXCM (http://"http://ir.fxcm.com/phoenix.zhtml?c=238885&p=irol-irhome")) our regularly published financial reports give our clients confidence in who they are doing business with that is not possible with a privately held broker.



I'm a US client of GFT. What changes can I expect if I switch to FXCM?
Clients on GFT's Dealbook platform will be happy to know that FXCM's flagship Trading Station platform supports many of the popular functions you are accustomed to including trading from charts. In addition, the FXCM Trading Station has functionality to support custom indicators and trade automation. These are among the reasons why the FXCM Trading Station was awarded Best Proprietary FX Platform at the Forex Magnates summit last month. Click here to for a free demo (http://"http://www.fxcm.com/products-services/trading-station/desktop/").

FXCM also offers popular 3rd party trading platforms such as MT4 and NinjaTrader. And all FXCM clients get free access to real-time trading signals and alerts (http://"http://www.dailyfx.com/forex_trading_signals?dfxplus=true") from our DailyFX research team.
Title: Holiday Trading Hours for Forex and CFDs
Post by: Jason Rogers on December 11, 2012, 03:32:28 AM
All times below are in Eastern Standard Time (EST)


Forex Trading Hours and FXCM Customer Service Hours
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg843.imageshack.us%2Fimg843%2F6577%2Fforexhours2012december1.png&hash=26f39754f74d0a49a0d6a3f93576569b)


CFD Trading Hours for Christmas
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg600.imageshack.us%2Fimg600%2F7966%2Fchristmashours2012decem.png&hash=30547b0f66947c65cb1ee619282058d8)


CFD Trading Hours for New Year's
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg145.imageshack.us%2Fimg145%2F8704%2Fnewyearshours2012decemb.png&hash=b987c901c06dd25aaf2a4472919feafe)


Happy Holidays from FXCM!
Title: Holiday Rollover Interest Schedule
Post by: Jason Rogers on December 20, 2012, 08:32:47 PM
Seasons Greetings!

In my last post, I mentioned our holiday trading hours. In addition, it's important to note that with holidays comes holiday rollover. Here's a look at what the rollover interest schedule will be like from now until the end of the year.

December Rollover Calendar from DailyFX.com (http://"http://bit.ly/Vxr6sV")
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg855.imageshack.us%2Fimg855%2F5595%2Fdecemberrollover2012dec.png&hash=cc2178acd41f1a5d1ab3f4951bd38b10)


Happy Holidays to Everyone!

Jason
Title: 40 days left in the FXCM Freestyle App Challenge
Post by: Jason Rogers on January 18, 2013, 08:21:36 PM
Just a reminder that there are still 40 days left in the FXCM Freestyle App Challenge. Software developers interested in creating a forex trading app can compete for $59,000 in prizes (http://"http://bit.ly/Uizxxz").

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg685.imageshack.us%2Fimg685%2F9247%2Ffxcmfreestyleappideasch.png&hash=eeebd3af918e744b656a39fa90accad0)

Even if you're not a software developer, you can still participate. If you have a suggestion for features would you like to see in your ideal forex trading app, you can share your ideas with the software developers. The ten best ideas will be in the running for $1,000 in cash prizes (http://"http://cpo.st/RvdEpl").
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Star on January 29, 2013, 12:01:55 PM
Hi Jason,

I was comparing FXCM`s active trader spreads for EURUSD and AUDUSD pairs with IC Markets and LMAX.
IC Markets and LMAX spread for EURUSD is 0.2 -0.3 and your active trader spread is 0.7-0.8
IC Markets and LMAX spread for AUDUSD is 0.4-0.5 and your active trader spread is  1
It looks like in addition to charging your active trader clients commision on the trades your also mark up the spread by 0.5 pip.
Do you mark up the spread in addition to charging commision for your active trader program clients ?

Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 08, 2013, 09:31:12 PM
Hi Jason,

I was comparing FXCM`s active trader spreads for EURUSD and AUDUSD pairs with IC Markets and LMAX.
IC Markets and LMAX spread for EURUSD is 0.2 -0.3 and your active trader spread is 0.7-0.8
IC Markets and LMAX spread for AUDUSD is 0.4-0.5 and your active trader spread is  1
It looks like in addition to charging your active trader clients commision on the trades your also mark up the spread by 0.5 pip.
Do you mark up the spread in addition to charging commision for your active trader program clients ?

Hi Star,

For clients in our Active Trader program, we don't add a pip markup to the prices we receive from our liquidity providers. Instead, we charge a commission that is determined by the client's account balance and trading volume. The spreads displayed on the platform come from our No Dealing Desk feed where 10+ liquidity providers stream in competing prices. We simply pass on the best the bid and the best ask price being quoted at any given time to execute our clients' orders.

In creating this platform to cater to the high volume, professional traders that are in our Active Trader program, we balanced the two factors that make up pricing in any market: spreads and depth of liquidity. For a trader that needs to fill an order of 20 million, a spread of 0.3 pips that's only good for 50k could end up costing more overall than a spread of 0.7 pips with a deeper pool of liquidity behind it. The ability of our platform to provide quality fills for orders of size is one of the main reasons that professional traders and institutions choose our Active Trader program (http://"http://bit.ly/XfjorD").

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Star on February 09, 2013, 12:02:47 AM
Thanks Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 09, 2013, 01:48:37 AM
Thanks Jason

My pleasure, Star
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 09, 2013, 01:49:35 AM
Just a reminder: HKG33 will be closed for trading until February 13th at 8:15pm New York time in observance of the Lunar New Year.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg685.imageshack.us%2Fimg685%2F4993%2Ffxcmlunarnewyear2013feb.png&hash=947716c9e1732c236258671f8ed902ae)

Here's wishing you health and prosperity in the Year of the Snake :)
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 15, 2013, 05:20:39 PM
Next Monday is President's Day in the US. Below are the holiday trading hours for CFDs. All times are in EST. Forex will continue trading as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg198.imageshack.us%2Fimg198%2F8458%2Ffxcmcfdhourspresidentsd.png&hash=cceac80b8cb441e53c64588ce3d2bb7f)

Also worth noting is that the G20 meeting in Moscow will run through this Saturday. Recent comments from the G7 have already led to big moves in the yen this week, and more volatility is possible: http://www.guardian.co.uk/business/2013/feb/15/eurozone-crisis-live-currency-wars-g20 (http://www.guardian.co.uk/business/2013/feb/15/eurozone-crisis-live-currency-wars-g20)
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 22, 2013, 09:57:33 PM
An important message FXCM Micro clients out there. This weekend we are phasing out "FXCM Micro" and the website will redirect to FXCM.com. Micro lots are still available along with the $50 starting balance, it's just that the websites are being merged.

FXCM Micro began as a special product offering designed to let new forex traders trade with 1k lot sizes and start with small $50 balances. As the offering became more popular, we lowered the minimum contract size in standard accounts as well. Now that there are no major differences between "micro" and "standard" accounts, we are merging the websites.

For "FXCM Micro" clients, there will be no changes on your end. You will keep the same account number and can continue logging in on the same platform. Your existing leverage settings and platform functionality will not change. You will gain access to new features such as access to all the standard deposit and withdrawal options, including free withdrawals back to the credit or debit card you used to fund your account. Second, you will now have access to all of the standard platform options such as MT4, Mirror Trader, and ZuluTrader. Lastly, if your account is with FXCM UK or FXCM Australia, your micro account will now have access to all CFD products compared to only gold and silver previously.

Let me know if you have any questions and have a great weekend!

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on March 26, 2013, 09:56:39 PM
Like many of you, I've been watching the latest developments in Cyprus. I'm glad to read forum posts from traders saying they have been able to withdraw funds from their trading accounts in Cyprus so far. One concern is that the new bailout terms might end up hurting traders even more than what was originally proposed. The new terms state that while bank accounts with balances below 100k EUR will now remain intact, accounts with balances above 100k Euros including corporate accounts could face a "haircut" of around 30% instead of the 10% that was originally proposed. That's a big hit for any business to take: http://www.nytimes.com/2013/03/25/business/global/no-matter-outcome-cyprus-crisis-is-blow-to-business.html?pagewanted=all&_r=0 (http://www.nytimes.com/2013/03/25/business/global/no-matter-outcome-cyprus-crisis-is-blow-to-business.html?pagewanted=all&_r=0)

The transparency of a broker's finances, particularly how much excess capital they have on hand, is important to know in events like this to see if they can sustain the type of hit they could take as the result of a bank levy and continue normal business operations. FXCM is a publicly traded company on the NYSE and our financial information is listed on our website. As of September 30, 2012, FXCM had $230 million in our own net cash available: http://www.fxcm.com/about/financials-performance/ (http://www.fxcm.com/about/financials-performance/)

We have spoken at length about financial transparency needed within the forex industry so that traders can have a better idea of how much capital their broker has on hand, debt outlook, etc so traders can be better informed about the broker they are trading with. It would do a great deal to put traders at ease if companies would publish exactly how much exposure they have. How much money do they have in the affected Cyprus banks and how much is with banks outside? Do they have enough money to keep their business running even with a 30% hit to their funds in Cyprus? Another concern we are hearing from traders is the possibility of capital controls which could restrict how much money you can withdraw especially for money leaving the country. This may be the second major topic of the crisis: http://blogs.wsj.com/eurocrisis/2013/03/25/cyprus-bailout-qa/ (http://blogs.wsj.com/eurocrisis/2013/03/25/cyprus-bailout-qa/)

It will be important to watch how things play out this Thursday when the banks in Cyprus are scheduled to re-open, just before the long Easter weekend.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: websmith on March 27, 2013, 05:28:34 AM
I thought there is deposit protection upto $1 000 000 at Canada
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: caddyhexe on March 27, 2013, 10:17:00 AM
On a positive note for FXCM.

Attached is a (obviously edited) report of this weeks trading using their MT4.

I am getting credited regularly for "positive slippage" and as you can see at the end (deposits) it is approx. 1% of the profit made.

May it stay that way
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 05, 2013, 07:27:57 PM
Hi Jason,
I am a Canadian and I held an account at FXCM US in 2008 to 2009, until I was then kicked out and forced to transfer my funds to what I was told was your Canadian affiliate "MF Global".  As we all know MF Global subsequently declared bankruptcy and stole all my deposits.  Can you please explain FXCM affiliation to MF Global, and why you transfered all Canadian accounts to them in 2009?
Thank you.


Hi Trader578,

In 2009, the British Columbia Securities Commission (BCSC) changed its regulations in regards to forex trading. Their new requirement was that any broker offering forex trading to BC residents be licensed in Canada. That meant FXCM could no longer continue to offer forex trading to our clients in BC. We gave these clients the option of either closing their accounts or transferring their accounts to MF Global Canada which had the necessary licensing in Canada. It's important to note that these clients were only transferred to MF Global Canada, if they completed an authorization form saying that's what they wanted. All clients were also given the option of closing their trading accounts, since FXCM could no longer offer forex trading to BC residents under the new BCSC regulations.

What happened with the failure of MF Global was terrible, but it's worth noting that since our BC clients transferred to MF Global Canada their accounts were insured for up to $1 million per client by the Canadian Investor Protection Fund (www.cipf.ca (http://www.cipf.ca)).

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Bigsteve on April 05, 2013, 07:42:26 PM
Jason could you direct us to an American insurer capable of insuring US trader accounts.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 05, 2013, 07:47:05 PM
On a positive note for FXCM.

Attached is a (obviously edited) report of this weeks trading using their MT4.

I am getting credited regularly for "positive slippage" and as you can see at the end (deposits) it is approx. 1% of the profit made.

May it stay that way

That's great to hear, Caddyhexe  8)

Since you mentioned positive slippage, you might be interested in this guide we put together on price improvements including how to maximize positive slippage and minimize negative slippage (http://bit.ly/TwtVwM).
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 05, 2013, 09:57:35 PM
Jason could you direct us to an American insurer capable of insuring US trader accounts.

Hi Steve,

That's the $800 million dollar question. In Canada, there's the Canadian Investor Protection Fund (CIPF), and in the UK, there's the Financial Services Compensation Scheme (FSCS). Unfortunately, there's no such insurance available for forex and futures accounts in the US. FXCM has advocated for a change to this policy, especially in light of recent failures of US forex and futures brokers like PFG Best and MF Global. Traders in the US deserve to know with confidence that the money they deposit with their broker will be there for them when it's time to make a withdrawal. The brokerage industry has come under financial struggles over the years as a result of 4 major points:

1. FCMs (primarily futures brokers) are struggling due to falling trade commissions as a result of price competition
2. RFEDs (forex brokers) have been pressured by price competition by means of tighter spreads eating into their financial health
3. Low volatility has lowered trading volumes, thereby further lowering revenue earned by commissions or spreads
4. Low interest rates have greatly reduced interest earned  on client deposits as a source of revenue

Regarding the last point, below is an excerpt from an article in Financial News (http://www.efinancialnews.com/story/2013-01-14/hostile-climate-tests-futures-brokers?mod=sectionheadlines-IB-TT):

According to a study by US consultancy Tabb Group published last month, US FCMs collectively made more than 40% of their income in this way in 2008 – more than they made from either clearing or execution. But with interest rates in the US and Europe at record lows, this source of revenue has all but dried up. Tabb Group said that, this year, investment income was expected to account for just 10% of US FCMs’ revenues and the pool of revenues available to US FCMs is set to almost halve from $7bn to $4bn. As the available revenue has shrunk, so too has the number of brokers. A study by PA Consulting in September found that the number of US FCMs registered with the Commodity Futures Trading Commission had dropped by 33% since 2008.

On top of all that, there’s the rising costs of regulation, compliance, and other rising business costs such as health insurance, cost of living increases, etc.  All of this has presented a challenging business climate for the brokerage industry. The resulting constant pressure can result in a firm making aggressive, losing bets with client funds (MF Global) or in an outright fraud (PFG Best).

Over $800 million dollars in client funds is at risk without seg funds and insurance (not to mention the billions more at futures brokerages), and add to this you don’t know the true health of brokerages that are privately held companies.
 
In order to make the industry more transparent and allow traders to get a better view of their brokerage's financial health which could impact the safety of their funds, FXCM has made the following proposals to the NFA and CFTC:

1. Require all FCMs and RFEDs to employ a top ten accounting firm
2. Require all FCMs and RFEDs to publish a consolidated balance sheet and income statement once a quarter


FXCM understands that safety of funds are paramount, now more than ever. Even though there's no government-sponsored plan in the US, as a publicly-traded company (NYSE ticker: FXCM), we can provide traders with detailed information about our finances that's not available from other forex brokers.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 06, 2013, 04:34:30 AM
Just how big was the Yen move after the Bank of Japan meeting on Thursday? Take a look at this chart.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fmedia.dailyfx.com%2Fillustrations%2F2013%2F04%2F05%2Fjapanese_yen_tumbles_trading_the_selloff_body_Picture_5.png&hash=5086bec50726a0204402c252e3833d3c)
Source: DailyFX - Japanese Yen Tumbles (http://bit.ly/XXwz2S)

According to FXCM's Speculative Sentiment Index (SSI), the majority of trades were short JPY, so congrats to everyone that was able to take advantage of the Yen move as well as today's big NFP numbers!
Title: All Trading Strategies Are Welcome at FXCM
Post by: Jason Rogers on April 08, 2013, 06:26:47 PM
Hi Everyone,

We've recently received reports of traders with other brokers being prohibited from using certain trading strategies like BTN Lightning. Apparently these brokers have gone as far as to freeze the accounts of their clients suspected of using these strategies and even removed past profits from client accounts.

Strategies that involve scalping or trading during news can present challenges for brokers in managing their risk if they operate a dealing desk or if they use STP/NDD but have only one liquidity provider. A sudden influx of buying or selling by many clients all at once can create great difficulty for such a broker, especially during illiquid market events. Not managing this risk effectively can result in the broker taking losses when their clients are profitable. Since these brokers are taking the market risk on the other side of their clients' trades, a profit for the client can mean a loss for the broker. In the end, the broker's interest in remaining in business will often be a deciding factor in how they operate.

At FXCM, we welcome all trading strategies on our No Dealing Desk (NDD) forex execution (scalp, trade the news, use any EA). On our NDD model, we offset client orders with 10+ liquidity providers which include some of the largest banks in the world. We make our money from client trading volume, not client losses. If you have a profitable strategy that is no longer welcome at your current broker, I encourage you to try FXCM's No Dealing Desk forex execution for yourself.

You've heard FXCM speak at length over the past year about the importance of taking caution in choosing a broker especially in light of recent events with MF Global, PFG, Worldspreads, and Cyprus. You need to make sure you know whom you're trading with (http://bit.ly/Z6b53M).

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: odysseus11 on April 08, 2013, 06:50:58 PM
Jason, FXCM question:
Can you tell me if FXCM clients are covered by the FSCS investor compensation scheme, and if so if that coverage is for corporations as well as individuals?
The actual FSCS website eligibility details are clear as mud.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 08, 2013, 10:53:55 PM
Jason, FXCM question:
Can you tell me if FXCM clients are covered by the FSCS investor compensation scheme, and if so if that coverage is for corporations as well as individuals?
The actual FSCS website eligibility details are clear as mud.


Hi Odysseus,

Accounts at FXCM UK are protected under the Financial Services Compensation Scheme for up to GBP 50,000 per client. A client can be either an individual or a corporation.

Jason
Title: Re: All Trading Strategies Are Welcome at FXCM
Post by: cyberryder on April 08, 2013, 11:25:57 PM
Hi Everyone,

We've recently received reports of traders with other brokers being prohibited from using certain trading strategies like BTN Lightning. Apparently these brokers have gone as far as to freeze the accounts of their clients suspected of using these strategies and even removed past profits from client accounts.

Strategies that involve scalping or trading during news can present challenges for brokers in managing their risk if they operate a dealing desk or if they use STP/NDD but have only one liquidity provider. A sudden influx of buying or selling by many clients all at once can create great difficulty for such a broker, especially during illiquid market events. Not managing this risk effectively can result in the broker taking losses when their clients are profitable. Since these brokers are taking the market risk on the other side of their clients' trades, a profit for the client can mean a loss for the broker. In the end, the broker's interest in remaining in business will often be a deciding factor in how they operate.

At FXCM, we welcome all trading strategies on our No Dealing Desk (NDD) forex execution (scalp, trade the news, use any EA). On our NDD model, we offset client orders with 10+ liquidity providers which include some of the largest banks in the world. We make our money from client trading volume, not client losses. If you have a profitable strategy that is no longer welcome at your current broker, I encourage you to try FXCM's No Dealing Desk forex execution for yourself.

You've heard FXCM speak at length over the past year about the importance of taking caution in choosing a broker especially in light of recent events with MF Global, PFG, Worldspreads, and Cyprus. You need to make sure you know whom you're trading with (http://bit.ly/Z6b53M).

Jason
interesting to see now even brokers jumping on the bandwaggon  ;D
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: caddyhexe on April 09, 2013, 09:35:13 AM
Just found this

http://forexmagnates.com/fxcm-proposes-to-acquire-gain-capital-to-form-worlds-largest-forex-broker/ (http://forexmagnates.com/fxcm-proposes-to-acquire-gain-capital-to-form-worlds-largest-forex-broker/)
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Bigsteve on April 09, 2013, 08:04:31 PM
Jason if you get a chance, you didn't answer my last question.
Is there a recomended insurance carrier for trade accounts?
It is something I never really considered before but being a broker I am sure you have run into this.
Maybe some traders here can pipe into this if you have account insureance too. I am sure some of us would really like to look into something like this.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 09, 2013, 09:15:07 PM
Jason if you get a chance, you didn't answer my last question.
Is there a recomended insurance carrier for trade accounts?
It is something I never really considered before but being a broker I am sure you have run into this.
Maybe some traders here can pipe into this if you have account insureance too. I am sure some of us would really like to look into something like this.

Hi Steve,

I responded last week. Here's a link: http://www.donnaforex.com/forum/index.php?topic=4878.msg252504#msg252504 (http://www.donnaforex.com/forum/index.php?topic=4878.msg252504#msg252504)

Please let me know if you have any additional questions.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on April 09, 2013, 11:36:15 PM
Hi Everyone,

We've recently received reports of traders with other brokers being prohibited from using certain trading strategies like BTN Lightning. Apparently these brokers have gone as far as to freeze the accounts of their clients suspected of using these strategies and even removed past profits from client accounts.

Strategies that involve scalping or trading during news can present challenges for brokers in managing their risk if they operate a dealing desk or if they use STP/NDD but have only one liquidity provider. A sudden influx of buying or selling by many clients all at once can create great difficulty for such a broker, especially during illiquid market events. Not managing this risk effectively can result in the broker taking losses when their clients are profitable. Since these brokers are taking the market risk on the other side of their clients' trades, a profit for the client can mean a loss for the broker. In the end, the broker's interest in remaining in business will often be a deciding factor in how they operate.

At FXCM, we welcome all trading strategies on our No Dealing Desk (NDD) forex execution (scalp, trade the news, use any EA). On our NDD model, we offset client orders with 10+ liquidity providers which include some of the largest banks in the world. We make our money from client trading volume, not client losses. If you have a profitable strategy that is no longer welcome at your current broker, I encourage you to try FXCM's No Dealing Desk forex execution for yourself.

You've heard FXCM speak at length over the past year about the importance of taking caution in choosing a broker especially in light of recent events with MF Global, PFG, Worldspreads, and Cyprus. You need to make sure you know whom you're trading with (http://bit.ly/Z6b53M).

Jason
interesting to see now even brokers jumping on the bandwaggon  ;D

Well it's something we have talked about for years, but recent forum discussions have highlighted how far a broker can go to prohibit certain trading strategies.

A lot of this goes back towards financial transparency. If a broker takes the measure of needing to revoke profitable trades, it makes me wonder what sort of financial position the broker is in. When you don't know the financial position of the broker you are trading with, you don't know if any losses, whether they result from poor risk management on the brokers part, or external factors (i.e. Cyprus) will present sudden losses that put the survival of the broker in jeopardy. 

FXCM's financials are transparent.
Title: Holiday Trading Hours for May
Post by: Jason Rogers on May 01, 2013, 01:26:27 AM
Below are the holiday trading hours for CFDs in May. Forex trading hours are as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg838.imageshack.us%2Fimg838%2F9941%2Ffxcmmayholidaytradingho.png&hash=18db179efe4c185cd943542368a6747b)

All times above are in GMT.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on May 01, 2013, 09:18:26 PM
Heads up! At 5pm New York time today, there will be quintuple rollover on JPY pairs due to the Golden Week holidays (http://en.wikipedia.org/wiki/Golden_Week_(Japan)). That means you will earn or pay 5 days worth of rollover interest for any JPY trades that are still open at the stroke of 5pm.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg15.imageshack.us%2Fimg15%2F5663%2Ffxcmdailyfxrollovercale.png&hash=8f48c6a42a3c1d80cdc30c8b39cb7f29)

You can use the DailyFX Rollover Calendar (http://bit.ly/14Wwoso) to keep up to date on when holidays will affect the rollover schedule.
Title: CFD Trading Hours for Memorial Day
Post by: Jason Rogers on May 24, 2013, 01:29:59 AM
Below are the CFD trading hours for the Memorial Day holiday in the US on Monday, May 27th. Forex will continue trading 24 hours a day as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg9.imageshack.us%2Fimg9%2F9551%2Fmemorialdayhours2013may.png&hash=65f0a0c159c223954cff7fc4a0642ca9)
Times above are in GMT

I will be out of the office on Monday, May 27th for Memorial Day but will respond to any questions you post, when I return on Tuesday. FXCM's live customer service will be open as usual on Monday. You can call us using one of our international toll-free numbers (http://"http://bit.ly/132yLGO").

Jason
Title: Attention to traders using ZuluTrade and Tradency
Post by: Jason Rogers on June 06, 2013, 06:04:40 PM
There have been articles (http://forexmagnates.com/metaquotes-warns-brokers-about-working-with-tradency-tradeo-myfxbook-zulutrade/) written about a new build of MT4 that may cause problems for Tradency (Mirror Trader) and ZuluTrade connections. While I can't speak for other brokers, both Tradency and ZuluTrade connect to FXCM's back office directly using our API. Often times whenever another website or service provider wants to offer an additional service to FXCM clients, we're happy to work with them by offering our API which is free to use. This offers a much more reliable direct connection without interruption in services that could result from going through a third party connection. FXCM clients using ZuluTrade and Tradency have not been impacted during this entire period.
Title: New trading contest for FXCM clients
Post by: Jason Rogers on June 20, 2013, 01:43:00 AM
Hi Everyone,

For those of you who've asked me about our plans for a trading contest to replace King of the Micro, the wait is over. I'm happy to announce the launch of a new contest open to all FXCM clients hosted by our partner, Toptradr.

Each week, the ten FXCM clients at the top of the contest leaderboard will be awarded prizes from a $7500 prize fund. That's $30,000 in prize money each month and $360,000 each year that FXCM clients will win.

You can begin competing for weekly prizes today. The first prizes will be awarded the week of July 22nd, then each subsequent week thereafter. To join the contest, download the Toptradr contest app for Android (http://"http://bit.ly/17YocIT") or iPhone (http://"http://bit.ly/11nT55F"), and "link" your FXCM live trading account.

Toptradr isn't your typical trading contest. You don't get rewarded for getting lucky or earning massive returns on a few highly leveraged trades. You are rewarded for being a good, consistent trader. To win this contest you have to be able to place low-risk/high-reward trades regularly, and you need to be able to consistently grow the equity in your account.

The contest is structured this way because Toptradr (the company) is looking for FXCM clients to back with their own money. The ultimate goal of this contest is to determine who deserves the right to be called the "Top Tradr" and manage the equivalent of a $1,000,000 fund ("Main Contest Prize").

The Main Contest Prize is awarded at the conclusion of a 6-month trading period, which begins once 5,000 FXCM clients have joined Toptradr and "link" their live trading accounts. Toptradr will make an official announcement at that time.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.us%2Fa%2Fimg89%2F4039%2Flzw4.jpg&hash=89063df9bb08b13bfba3a610741da37a)

Download the Toptradr contest app for Android (http://"http://bit.ly/17YocIT") or iPhone (http://"http://bit.ly/11nT55F"), and "link" your FXCM live trading account to join the contest. You can then use the app to keep track of the contest and your position on the leaderboard.

Let me know if you have any questions.

Jason
Title: New Currency Trading Baskets
Post by: Jason Rogers on June 26, 2013, 06:11:41 AM
Hi Everyone,

For those of you who have expressed interest in our Dow Jones-FXCM Dollar Index, I wanted to let you know about our new currency trading baskets. Now in addition to trading the US dollar basket, anyone with a live account on our Trading Station platform (including US residents) can trade our new currency baskets for the Euro, Japanese yen, British pound and Australian dollar.

Currency baskets are a great way to express your trade opinion on a single currency without having to choose a specific currency pair. For example, if you feel bullish on the Japanese yen, you can buy the JPY basket. If you feel bearish on the Euro, you can sell the EUR basket.

To trade our new currency baskets follow the steps below:


  • Log into the Mirror Trader platform (http://bit.ly/14ycAZ4) using your existing Trading Station username and password.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg42.imageshack.us%2Fimg42%2F6355%2Fnfc.png&hash=e49de8beb0c61f2cadc8239e4caf1258)


  • Click on the Basket tab on the platform.
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg46.imageshack.us%2Fimg46%2F9671%2Fvqp4.png&hash=2991a08a0ee19c51d530fd6de1aa9f43)


  • Select the basket and direction you want to trade, and click on the Open -> button. In this example, I am bearish on the Euro, so I chose "EUR Basket - Sell".
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg153.imageshack.us%2Fimg153%2F223%2F9367.png&hash=06319f57cd190d2688a98286ca68a053)


  • Select your trade size from the window that pops up and click Open.
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg10.imageshack.us%2Fimg10%2F3149%2F7buk.png&hash=64ef2f8d1068cd3f25a14548d884a3d0)


After opening a currency basket trade, you can monitor it on either the Mirror Trading platform or Trading Station.

Let me know if you have any additional questions.

Jason
Title: CFD holiday trading hours for July
Post by: Jason Rogers on June 27, 2013, 11:09:34 PM
Below are the holiday trading hours for CFDs in July. Forex trading hours are as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg41.imageshack.us%2Fimg41%2F2961%2Frwa.png&hash=8bc46a8a0b7d95659a42717db26901fc)

All times above are in GMT.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on July 03, 2013, 09:13:47 PM
Below are the holiday trading hours for CFDs in July. Forex trading hours are as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg41.imageshack.us%2Fimg41%2F2961%2Frwa.png&hash=8bc46a8a0b7d95659a42717db26901fc)

All times above are in GMT.

Just a reminder: this Thursday is the Independence Day holiday in the US. I will be out of the office for the rest of the week, but will respond to any questions you post, when I return on Monday, July 8th.

If you require immediate assistance, you can call FXCM's live customer service 24 hours a day, 7 days a week using one of our international toll-free numbers (http://bit.ly/132yLGO).
Title: How to view Custom Times Frames on MT4 charts
Post by: Jason Rogers on July 16, 2013, 02:17:50 AM
There's an indicator called "Custom Time Frames" that will allow you to create charts in any time frame you choose. That means you are no longer restricted to the nine default MT4 chart timeframes.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.fxcmapps.com%2Fwp-content%2Fuploads%2F2012%2F09%2Fcustom-time-frames-thumb.jpg&hash=fb17b5acd9acc9c49ef32cecd0c4a210)

You can create 10-Tick charts, 20-Minute charts, 2-Hour Charts, etc. "Custom Times Frames" is free to download at FXCMapps.com (http://"http://bit.ly/18jzAQQ") along with other custom indicators, EAs and scripts for MT4, Trading Station and NinjaTrader.
Title: Achtung!
Post by: Jason Rogers on July 31, 2013, 10:55:37 PM
SUI30 will be closed for trading on Thursday, August 1st for Swiss National Day.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg689.imageshack.us%2Fimg689%2F8691%2Feoi3.jpg&hash=ed41d00cb71e354868d23c4eafbe0499)

All other CFDs and forex will trade as normal.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on August 14, 2013, 12:36:55 AM
ITA40 will be closed for trading on Thursday, August 15th for Assumption Day.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.us%2Fa%2Fimg827%2F8786%2Fwwp6.jpg&hash=28c84af2b268991438fa2899bf7f00e4)
Titian's Assunta

All other CFDs and forex will trade as normal.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on August 21, 2013, 09:00:10 PM
UK100 will be closed for trading on Monday, August 26th for the Summer Bank Holiday in England.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg822.imageshack.us%2Fimg822%2F9075%2Fna6f.jpg&hash=d18e310cc519c7649667063f26c5a5e2)

All other CFDs and forex will trade as normal.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on August 29, 2013, 09:15:23 PM
Monday is a bank holiday in the US which means a change to rollover and certain CFD trading hours.

1.  Rollover:  Tomorrow (Friday) there is 0 rollover for all currency pairs.  This information is always available on the DailyFX Monthly Rollover Calendar (http://bit.ly/14Wwoso).  The Friday rollover was taken into account on Wednesday.

2. CFD Holiday Hours:  Below are the trading hours for CFD's which are impacted by the holiday on Monday September 2.  This schedule is representative of our intended hours.  Should market conditions dictate, we will deviate from this schedule.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg90.imageshack.us%2Fimg90%2F6127%2F9s3q.png&hash=bd4826dc4b170ad5e20baeafde24e1ae)

Let me know if you have any questions.

Jason
Title: Attention users of Trading Station Mobile
Post by: Jason Rogers on September 17, 2013, 01:18:02 AM
A new version of our mobile platform has been released for iPhone, iPad and Android devices. It should update on most devices automatically, but to confirm you have the latest version (1.7.083013) you can look at the bottom of the login screen. One of the new features added to this version is the ability to deposit funds to your account directly from your mobile device. You can make a mobile deposit by following the steps below.


1. Tap the menu button at the top left to bring up menu options on the left-hand side and select "Deposit Funds"

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2. Complete the funding details on the deposit form and submit

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Title: Attention CFD traders
Post by: Jason Rogers on September 28, 2013, 12:59:15 AM
HKG33 trading will be closed on October 1st for Hong Kong's National Day and on the 14th for the Chung Yeung Festival.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fhongkong.panduanwisata.com%2Ffiles%2F2013%2F07%2Fchung-yeung-festival2.jpg&hash=f09d4bca698e9d63ebc97adf1b8ece2e)
Title: New trading hours for AUS200
Post by: Jason Rogers on October 04, 2013, 01:37:50 AM
This weekend the clocks in Australia go ahead one hour for Daylight Savings Time. That means starting October 6th, the daily trading hours for AUS200 will be from 22:50 to 20:00 GMT with a midday break from 05:30 to 06:10.
Title: Attention to Traders in France, Germany and Italy
Post by: Jason Rogers on October 07, 2013, 10:13:18 PM
FXCM is hosting live trading conferences in Europe this month and next. You'll have an opportunity to learn the strategies used by professional traders and watch trades placed in real time. Registration information and complete schedules are available at the links below.

Italy
Germany
France
Title: NEW Version of Trading Station
Post by: Jason Rogers on October 09, 2013, 08:47:42 PM
A new version of Trading Station Desktop is now available. There will eventually be an automatic update for all users, but today you have the opportunity to download the new Trading Station (http://bit.ly/17gak88) ahead of time. You will be able to retain your current platform settings (charts, layouts, etc.) when you install the new version of the platform.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg10.imageshack.us%2Fimg10%2F9070%2F2epf.png&hash=a35e54d893719a23d5f697896d631d51)


Here are some highlights of the new features that have been added:
We would love to get your feedback on the new version of Trading Station Desktop. As an added incentive we're giving away a free copy of the StrongWeak App (http://bit.ly/18PDo9n) from FXCMapps.com ($99 value).

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fmedia.dailyfx.com%2Fsales%2Fonline_support%2Fimages%2Fstrongweakadb.png&hash=d5d33da76c3645fdbce2a2901da82abf) (http://bit.ly/18PDo9n)

To be eligible for the free drawing, please email your feedback to techsupport@fxcm.com with the subject "Beta Update Feedback" by 12:00 pm EDT this Friday.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on October 11, 2013, 11:05:42 PM
For those of you who've asked me about it in the past, I wanted to let you know that we've officially opened beta testing for Ninja Trader.

FXCM has now completed a full rollout of the NinjaTrader platform. Additionally, qualified users can sign up to receive a free software license (http://bit.ly/182xuCA) for the platform.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.fxcm.com%2Fassets%2Fimg%2Fpages%2Fproducts%2Fsp-ninjatrader%2Foverview%2Fninjatrader-overview.jpg&hash=541b729f97ff40c25d0008bd98178c0f)

You can get NinjaTrader for free by opening an FXCM account with $5000 or more, and then trading at least 500k per month in round turn notional volume. If you already have a single broker NinjaTrader license and simply want to add FXCM, contact us at admin@fxcm.com for special instructions.
Title: New CFD Trading Hours for End of Summer Time in Europe
Post by: Jason Rogers on October 25, 2013, 06:12:47 PM
On Sunday, October 27th at 01:00 GMT, the clocks in Europe will go back one hour, because of the end of Summer Time. Below are the CFD trading hours that will be in effect starting next week. Changes are highlighted in yellow.

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Have a great weekend! For those of you in Europe it's an hour longer  8)
Title: New Trading Hours for End of Daylight Savings Time in US
Post by: Jason Rogers on October 30, 2013, 07:08:25 PM
This coming Sunday, November 3rd, the clocks in the US will go back one hour, because of the end of Daylight Savings Time. That means the trading hours for forex and some CFDs will change in terms of Greenwich Mean Time (GMT). Below are the trading hours that will be in effect starting next week. Changes are highlighted in red.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg266.imageshack.us%2Fimg266%2F8168%2Fdnqu.png&hash=7c8c0b1e6404b1b2578b967be9c08b5b)

Please let me know if you have any questions.

Jason
Title: Holiday Trading Hours for November
Post by: Jason Rogers on November 08, 2013, 07:05:30 PM
Below are the holiday trading hours for CFDs in November. Forex trading hours are as normal. Times below are in EST (GMT -5)

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Title: Update for Trading Station Mobile
Post by: Jason Rogers on December 13, 2013, 01:39:10 AM
We recently released an update to the Trading Station Mobile platform for smartphones and tablets. To confirm that you have the latest version (1.8.111513) look at the version number at bottom of the login screen. You can download the latest version of the app in the Google Play and Apple Stores.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg833.imageshack.us%2Fimg833%2F1299%2Fwvok.png&hash=0ba076c24229c081a1c2338451c8fa53)
You will also notice that there is now an option to view live currency and CFD rates directly from this screen without having to log into your account. Below are some of the other new features that have been added with this update:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg571.imageshack.us%2Fimg571%2F5148%2Fzm8p.png&hash=ddc46e4881a0f00ebec802441b036e63)
A. Share button to post your charts on social media such as Facebook and Twitter
B. New indicators including Donchian Channels (shown), OB/OS Oscillator, BB Percentage and BB Averages
C. Option to change chart background from black to white

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg854.imageshack.us%2Fimg854%2F8066%2F7njw.png&hash=332291c232a068e4b3fd7e0c79823a01)
Video news updates from DailyFX analysts
Title: Holiday Hours for Christmas and New Years
Post by: Jason Rogers on December 17, 2013, 11:54:05 PM
Below are the trading and customer service hours for Christmas and New Years (all times in GMT)

Customer Service and Forex Trading Hours
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg713.imageshack.us%2Fimg713%2F2286%2Fs1fr.png&hash=4f173381f081b849a4cc17bf48908ddb)

CFD Trading Hours
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(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg17.imageshack.us%2Fimg17%2F889%2Fxwoc.png&hash=c8c0187905fecd076472b304faa00086)


Merry Christmas and Happy New Year!

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on December 23, 2013, 01:32:08 AM
Hi Everyone,

I'll be out of the office for the next two weeks and will respond to any questions you post after I return on Monday, January 6th. If you need immediate assistance, please contact our 24-hour live customer support. Our holiday hours are in my previous post.

Merry Christmas and Happy New Year!

Jason
Title: New York Close on MT4 accounts with FXCM
Post by: Jason Rogers on January 15, 2014, 07:29:56 PM
UPDATE: New York Close charts are now available on FXCM's newest live MT4 server.

That means your daily charts will have 5 candles per week with no Sunday candle. Note that in order to make this possible, the time zone on this MT4 server is set to GMT+2 so that midnight on the charts corresponds to 5pm New York time (AKA New York Close).

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F01%2F145.jpg&hash=6e984d0a656e1d5018c89eb14686e0f7)

If you have an existing MT4 account with us on a server that's set to GMT, you can email admin@fxcm.com referencing your account number to request that the account be transferred to the new MT4 server with New York Close charts. Your account must be flat. Please allow a couple of business days for your account to be set up on the new server. You will receive an email with your new login details when the setup is complete.

* Please let us know your thoughts on our new MT4 server with New York Close charts. Based on your feedback, we can decide how many of our MT4 servers to keep on GMT time and how many to switch to New York Close.

** FXCM Trading Station charts have always been set to New York Close. Unlike with the MT4 platform, Trading Station allows you to display the time zone of your choice, and the daily candles will still begin and end at 5pm New York time.
Title: CFD Holiday Trading Hours for January
Post by: Jason Rogers on January 16, 2014, 06:55:56 PM
Below are the holiday trading hours for CFDs in January. Forex trading hours remain as normal. All times below are in GMT.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F01%2F240.jpg&hash=d2b112b5b5f7b7558e0608ba077009bb)
Title: Attention Price Action Traders
Post by: Jason Rogers on January 30, 2014, 12:25:02 AM
You can join DailyFX trade instructors Jeremy Wagner and Walker England for their next Google+ Hangout entitled Price Action Patterns (http://"http://bit.ly/1hOK2As") where they will discuss how to identify trades with candlesticks.

start time: Thursday, February 6th at 2pm EST (19:00 GMT)
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 06, 2014, 05:02:46 PM
You can join DailyFX trade instructors Jeremy Wagner and Walker England for their next Google+ Hangout entitled Price Action Patterns where they will discuss how to identify trades with candlesticks.

start time: Thursday, February 6th at 2pm EST (19:00 GMT)

Just a quick reminder that our Google+ Hangout on Price Action Patterns is today at 2pm EST at https://www.google.com/+FXCM
Title: FAQ for MT4 Build 600
Post by: Jason Rogers on February 06, 2014, 10:32:23 PM
FXCM has recently received many inquiries from traders about MetaQuotes' latest update to the MT4 platform (Build 600). In the following posts, I'll provide solutions from our tech support team for the most frequently asked questions.

* If you have additional questions about MT4, please free free to ask them here, and I'll post the responses I receive from our tech support team.

Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com (http://"http://bit.ly/18wMxFT")
Title: Where can I find my EAs, indicators, etc. on MT4 Build 600?
Post by: Jason Rogers on February 06, 2014, 10:37:28 PM
The latest version of FXCM MetaTrader 4 now saves your expert advisors, indicators, profiles, etc. in a different location on your computer. If you do not see your EAs and indicators in the navigator folder, your MT4 files are most likely still saved in the old folder location and are not recognized by the new version build of MT4.

Please follow the instructions below to move your files to the correct directory on build 600 of MT4.

1. First, find where you have your MT4 files saved currently. Below are the file types and location where these files may be currently saved on your computer. You may also want to check your desktop or downloads folders to see if you have copies of these files saved there.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg545%2F8248%2Fib4w.png&hash=cd30ca7fa6c0a2b065d2bf8bfd2fef98)


2. Open MT4 > click on File > Open data folder > then double click the MQL4 folder. This will show you where your experts, indicators, etc. should be saved on your computer. Unless you have UAC settings disabled (http://"http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7") the folder location will be C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg594%2F959%2Fyrwn.png&hash=0306e9e88ed2c6c2fe29c07fd586fba0)


3. Copy the files from the old location to the new location. For your EA's, for example, you will copy the contents of the C:\Program Files (x86)\FXCM MetaTrader 4\experts folder to C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4\Experts

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg40%2F549%2F7o4f.png&hash=95e9891435296842ac2dd2d1bee15e3f)


Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com (http://"http://bit.ly/18wMxFT")
Title: How to Recompile EAs and Indicators on MT4 Build 600
Post by: Jason Rogers on February 06, 2014, 11:06:55 PM
MetaEditor has changed in MT4 build 600 and as a result some expert advisors and indicators may have to be recompiled. Please follow the steps below to recompile your experts and indicators.

1. Open MT4 > go to File > Open data folder > double click on the MQL4 folder

2. Double click on the name of the expert advisor or indicator to open the file in MetaEditor.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg543%2F3945%2Fzh5t.png&hash=d29934c3068b47db1d87fe0a290349b1)

3.   If there are any errors when compiling the expert or indicator you will see those appear at the bottom of MetaEditor. You will need to address these errors before you are able to add the expert or indicator onto an MT4 chart.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg843%2F5287%2Fb9ru.png&hash=45567d338b94585bf7a1ee026b5c9777)

Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com (http://"http://bit.ly/18wMxFT")
Title: Backing up files on MT4 Build 600
Post by: Jason Rogers on February 06, 2014, 11:15:31 PM
Please follow the instructions below to save backups for your MT4 files (expert advisors, indicators, libraries, templates, and profiles). It's often a good idea to save a backup before uninstalling/reinstalling MT4, transferring files to another installation of MT4, etc.

1. Create a new folder where you would like for your backup files to be saved. To create a new folder right click > go to New > click on Folder.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg713%2F5786%2Feifs.png&hash=bdcc062141c1ad7eaba7c219eeb41851)


2. Navigate to where your where your MT4 files are saved on your computer. Depending on the build of MT4 you are using they could be saved in a couple of different locations.

[INDENT]a. Build 509 and older: C:\Program Files (x86)\FXCM MetaTrader 4\experts

b. Build 600: Open MT4 > go to File > Open data folder > then double click on the MQL4 folder. Depending on your settings this may go to either folder location below.

[INDENT]i. C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4\Experts

ii. C:\Program Files (x86)\FXCM MetaTrader 4\MQL4[/INDENT][/INDENT]


3.   Copy the folders you would like to save and paste them into the new MT4 backup folder.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg844%2F8314%2F1c1y.png&hash=32a1303e0f34824fd63da350236a88da)


Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com (http://"http://bit.ly/18wMxFT")
Title: Insufficient Permission to Uninstall MT4
Post by: Jason Rogers on February 06, 2014, 11:20:09 PM
If you receive an error message when you are trying to uninstall MT4 stating you do not have sufficient privileges you will need to edit a value in your computer's registry.

1. Press Start then type in "regedit" and press enter. This will bring up your computer's registry.

2. Press ctrl + F and type in "EnableLUA". (You can also find this by going through the menu tree on the right. You would need to go to HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > CurrentVersion > Policies  > System)

3. Double click on EnableLUA in the right side of the registry editor window.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg191%2F8205%2Fd0io.png&hash=d2915e9e85e9c146ae1f420f4427930a)

4. Change the value data from 1 to 0 and press OK.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimageshack.com%2Fa%2Fimg607%2F4315%2Fvuny.png&hash=2063feda6c27f1653f0a1276bb8e2881)

5. Close the registry editor window and restart your computer. After you have restarted your computer, you will be able to uninstall MT4 though the task manager.

Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com (http://"http://bit.ly/18wMxFT")
Title: Introducing Micro Lots on Index and Commodity CFDs
Post by: Jason Rogers on February 11, 2014, 10:55:41 PM
Attention CFD Traders

FXCM is making exciting new updates to our CFD offering.

Most CFD instruments on FXCM accounts will be enabled to trade in smaller sizes (micro lots) after February 28.  Now you will be able to trade indices and commodities in 1/10th the size as was previously used.  This means you can trade these instruments in smaller amounts, freeing up your available margin and allowing you greater flexibility in your trading.

Watch Video on PowerPoint (http://media.dailyfx.com/plus/micronization-video.ppsx)


General FAQs

1.   How will CFD lot sizes change?

You will now be able to trade indices and commodities in 1/10th the size as was previously used.  For example:

If you open a US30 position today:
Currently, the minimum trade size is "1" which equates to a $1 profit/loss for each price tick.  On a USD denominated account, FXCM requires a $90 margin deposit for each 1 lot traded.  Margin rates will vary for accounts denominated in other currencies.

If you open a US30 position after February 28:
The minimum trade size will remain "1", however because the pip cost is being reduced by 1/10th, the profit/loss for each price tick will be 10 cents USD.  The required margin will subsequently be $9 USD.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.dailyfx.com%2Fforex_forum%2Fattachments%2Ffrequently-asked-questions%2F278613d1391461231-fxcm-ltd-cfd-lot-sizes-cfd-img-1-eng.jpg&hash=2c4b42fdace16af227a69e2d5d299aa4)


2.   How will open positions and orders be affected?

Historical and open positions/orders will also be reduced by 1/10th.  The lot size of these positions will be multiplied by 10 so that the profit/loss & rollover posted to your account remains the same.  For example:

2 lots of NAS100 are opened on 1 January, which has a 100 point profit equating to a profit of $200 USD.  Margin requirements are set at $25 per lot ($50 for 2 lots).  How will existing positions appear after February 28?

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.dailyfx.com%2Fforex_forum%2Fattachments%2Ffrequently-asked-questions%2F278614d1391461276-fxcm-ltd-cfd-lot-sizes-cfd-img-2-eng.jpg&hash=bbc729ea5f4f5d500dc8571fef05368e)

Essentially, your position will remain exactly the same, only it will now appear as a 20 lot position as opposed to a 2 lot position.

NOTE:  Positions and orders include:  open positions, pending/resting orders, closed trades, deleted/cancelled/rejected historical orders, & execution orders that resulted in closed/open trades. 


3.   Why is FXCM changing the value of the lot size on its CFD instruments?

FXCM is making this change so that you can trade CFDs in smaller amounts.  This will allow you to free up your available margin and allow you greater flexibility in your trading.


4.   Which CFD instruments will be affected?

CFD Instruments that will have the value of a lot reduced by 1/10th:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.dailyfx.com%2Fforex_forum%2Fattachments%2Ffrequently-asked-questions%2F278616d1391286893-fxcm-ltd-cfd-lot-sizes-cfd-img-3.jpg&hash=651b1a70fb8a7d393d41b05b4ac2f9a3)

CFD instruments that will have the minimum trade size reduced:
The minimum trade size for most CFD instruments is 1.  This will remain unchanged for all but two CFD instruments, the HKG33 and the JPN22.  For these instruments, instead of reducing the value of each lot by 1/10th, the minimum trade size will simply be reduced by 1/10th.  This will have the same effect as allowing you to trade in smaller sizes.

CFD instruments not affected:
Spot metals are unaffected as they already have very small per pip values.
 
5.   Will margin requirements change?

Yes.  As the value of 1 lot will be reduced by 1/10th, the margin requirements for that position will also be reduced by 1/10th.  Please register for a practice account to see updated margin requirements.


6.   Will the "Max Quantity" for CFD positions be raised?

Yes.  The maximum amount allowed in a single trade/ticket will be increased by a factor of 10 for affected CFD instruments.


MetaTrader 4 FAQs

1.   How will my Expert Advisors (EA) be affected?

All Expert dvisors and manually created Orders and Pending Orders for affected CFD instruments will automatically update to the new volume size after February 28. Any new Order or Pending Order created after February 28 on an affected CFD instrument will be subject to the new volume size.

Expert Advisor users should update the Input values of their EAs to compensate for the new volume size. This is normally done by changing the Lot Size variable in the EAs Inputs menu (accessible with the F7 key). All Symbol/Instrument names will remain the same.

If your EA used a Lot Size of "1" prior to February 28, then you should change the Lot Size to "10" after February 28 to maintain the same trade size. As an example, an EA trading the UK100 prior to February 28 using a Lot Size of "5", should be adjusted to a Lot Size of "50" after February 28, to maintain the same trade parameters.


2.   How will my scripts be affected?

Like EAs, any script which relies on inputting an order size will need to be adjusted accordingly.


3.   How will my Indicators be affected?

Indicators will not be affected.


Before and After Table

The table below reflects MMR (margin requirements) for a USD denominated account.  For a comprehensive list of MMR, please in other account denominations please see the CFD Product Guide (http://"http://docs.fxcorporate.com/user-guide/ug-cfd-product-guide-ltd-en-micro.pdf").

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.dailyfx.com%2Fforex_forum%2Fattachments%2Ffrequently-asked-questions%2F278617d1391461493-fxcm-ltd-cfd-lot-sizes-cfd-img-4-eng.jpg&hash=189f0f85fdada9a5da1eaba133a5ad0e)


Please let me know if you have any further questions.
Title: CFD Trading Hours for Presidents' Day
Post by: Jason Rogers on February 12, 2014, 11:04:26 PM
On Monday 17 February, the US observes Presidents' Day. Below are the holiday trading hours (GMT) for energy, metal and index CFDs. Forex trading hours continue as normal.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F02%2F198.jpg&hash=9ce6498db30979a3f9ca7c13ffe2d848)
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: 4EverMaAT on February 14, 2014, 07:46:53 AM
Is it possible for brokers such as FXCM to tell MetaQuotes to allow their clients to continue using lower builds?  I notice that you only provide instruction for how to deal with the upgrade, but what about those of us who prefer the lower build 509?

If brokers are paying a fee to maintain mt4, then I hope that they would have some say on what versions of mt4 can be forced on their clients.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 18, 2014, 09:31:51 PM
Is it possible for brokers such as FXCM to tell MetaQuotes to allow their clients to continue using lower builds?  I notice that you only provide instruction for how to deal with the upgrade, but what about those of us who prefer the lower build 509?

If brokers are paying a fee to maintain mt4, then I hope that they would have some say on what versions of mt4 can be forced on their clients.

You ask a great question. However, it's important to note that there are limits to what any broker can do when a third party provider says that an update is needed in order to make sure their platform continues to work properly. MT4 is designed so that when you launch the platform, it automatically connects with MetaQuotes to check whether they require an update in order for the platform to start up.

By contrast, our Trading Station platform was developed in-house giving us complete control of how to manage updates of this platform based on what's popular with our clients. If you have an MT4 account with FXCM, then your username and password will also allow you to trade your account using Trading Station.
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: caddyhexe on February 18, 2014, 10:28:26 PM
Is it possible for brokers such as FXCM to tell MetaQuotes to allow their clients to continue using lower builds?  I notice that you only provide instruction for how to deal with the upgrade, but what about those of us who prefer the lower build 509?

If brokers are paying a fee to maintain mt4, then I hope that they would have some say on what versions of mt4 can be forced on their clients.

You ask a great question. However, it's important to note that there are limits to what any broker can do when a third party provider says that an update is needed in order to make sure their platform continues to work properly. MT4 is designed so that when you launch the platform, it automatically connects with MetaQuotes to check whether they require an update in order for the platform to start up.

By contrast, our Trading Station platform was developed in-house giving us complete control of how to manage updates of this platform based on what's popular with our clients. If you have an MT4 account with FXCM, then your username and password will also allow you to trade your account using Trading Station.

Sorry but that is a complete WET answer. FXCM should be offering an alternative to MT4 that will allow MT4 EAs to function, such as protrader or something else...get in front of the curve...listen to the clients...win new clients through initiative not bending to the likes of metaquotes.

This update had been announced months ago, enough time for all the self proclaimed giants of the industry to prepare their clients for such a development and not lag behind and then tell us what to do after the members of forums, such as DF, have sorted it out for themselves.

This whole saga has been the proof of the pudding regards to brokers client care...?!?!?!?!?!?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 19, 2014, 10:43:44 PM
Sorry but that is a complete WET answer. FXCM should be offering an alternative to MT4 that will allow MT4 EAs to function, such as protrader or something else...get in front of the curve...listen to the clients...win new clients through initiative not bending to the likes of metaquotes.

This update had been announced months ago, enough time for all the self proclaimed giants of the industry to prepare their clients for such a development and not lag behind and then tell us what to do after the members of forums, such as DF, have sorted it out for themselves.

This whole saga has been the proof of the pudding regards to brokers client care...?!?!?!?!?!?

Hi Caddyhexe,

I'll pass your suggestion regarding Protrader onto our management team and will let you know if this becomes an option in the future. As far as other alternatives to MT4 though, FXCM offers several platforms to choose from for automation and custom indicators including Trading Station, NinjaTrader, Mirror Trader, ZuluTrade and Multicharts.

Jason
Title: Attention Traders in Germany, Switzerland and Austria
Post by: Jason Rogers on February 20, 2014, 01:21:53 AM
FXCM is about to begin a seminar tour of the following cities:
Registration is free but space is limited so reserve your seat today (http://bit.ly/1maS4Gc).
Title: Attention Traders in Sydney, Australia
Post by: Jason Rogers on February 21, 2014, 07:08:34 PM
FXCM will be holding a free CFD & FX Boot Camp at the The Menzies Sydney Hotel on Thursday, 27 February from 5:30 to 9 PM.

We will take a look at the recent movement of Gold and the Aussie Dollar and show you how you can continue to take advantage of the opportunities created by all the action. Below is a video from our boot camp in Perth last year.

Gold and FX Bootcamp in Perth, Australia (http://www.youtube.com/watch?v=uH5yvMcNSus#ws)

Registration is free but space is limited so reserve your seat today (http://bit.ly/1bShpUx)!
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: BBrewer on February 24, 2014, 08:13:37 PM
Hi Jason,

Do US traders have access to CFDs?
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on February 25, 2014, 12:35:43 AM
Hi Jason,

Do US traders have access to CFDs?

Hi BBrewer,

CFTC regulations only allow us to offer forex to traders in the US, not CFDs. I'll post an update here should that change.

Jason
Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
Post by: Jason Rogers on March 05, 2014, 01:53:00 AM
    Attention CFD Traders

    FXCM is making exciting new updates to our CFD offering.

    Most CFD instruments on FXCM accounts will be enabled to trade in smaller sizes (micro lots) after February 28.  Now you will be able to trade indices and commodities in 1/10th the size as was previously used.  This means you can trade these instruments in smaller amounts, freeing up your available margin and allowing you greater flexibility in your trading.

    Watch Video on PowerPoint (http://media.dailyfx.com/plus/micronization-video.ppsx)


    General FAQs...


    Just a reminder that micro lot sizes for commodity and stock index CFDs are now available on FXCM live accounts


    Highlights of this upgrade:


    - Micro lot sizes (approximately 10 cents per pip) for popular CFD instruments (US 30, SPX 500, UK 100 ...)

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fe3HqqyD.jpg&hash=3e0911c4fe74afd6a8a20b82737c024d)


    - Lower Margin Requirements (UK 100 minimum margin requirement was $90, New MMR is $9)

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fg73iy94.jpg&hash=e0b39f27b1aec00b8bbf573c0df1617b)


    - Smaller trades sizes mean more flexibility and lower transaction costs (Spread on GER 30 lot was $2.40, but is now 24 cents)


    As always, there are no re-quotes when trading with FXCM[/list]
    Title: New Trading Hours for Daylight Savings Time in the US
    Post by: Jason Rogers on March 07, 2014, 07:48:07 PM
    Daylight Savings Time in the US begins on Sunday, March 9th. That means the following changes to FXCM trading hours in GMT starting next week. Forex trading opens on Sundays between 22:00 and 22:15 GMT. The trading desk closes on Fridays at 21:55 GMT.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fx8u0p0u.png&hash=839805b0d7529d6478132c4fbd91b9df)


    In addition, for FXCM clients on our newest MT4 server which has New York Close charts (http://www.donnaforex.com/forum/index.php?topic=4878.msg298545#msg298545), please note that the time zone on your server is switching from GMT+2 to GMT+3 to remain in sync with the 5pm New York Close.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on March 10, 2014, 02:38:00 AM
    Hey Jason,

    why not post that FXCM again acted against it´s clients (again) and was fined 4.000.000 Pounds by the FCA in the UK for their practices of stealing clients profits? I really don´t get it how people can still trade with a broker like FXCM that is cheating it´s clients over and over again throughout the years and regularly - they have been fined so many times for various things now and mainly for holding back profits from clients and not working with the regulators.

    Have a read: http://www.fca.org.uk/news/fca-fines-fxcm-uk-4-million-for-making-unfair-profits-and-not-being-open-with-the-fca (http://www.fca.org.uk/news/fca-fines-fxcm-uk-4-million-for-making-unfair-profits-and-not-being-open-with-the-fca)

    Quote
    The Financial Conduct Authority (FCA) has fined Forex Capital Markets Ltd and FXCM Securities Ltd (“FXCM UK”) £4,000,000 for allowing the US based FXCM Group to withhold profits worth approximately £6 million ($9,941,970) that should have been passed on to FXCM UK’s clients. 

    FXCM UK also failed to tell the FCA that the US authorities were investigating another part of the FXCM Group for the same misconduct. The FCA has ensured that FXCM UK’s clients will be fully compensated, with credit automatically paid to their accounts.  David Lawton, the FCA's director of markets, said:

    “When consumers lose out because of poor conduct it undermines confidence in the integrity of our markets. The FCA will use all the tools at its disposal – supervision, rule-making and enforcement – to ensure that firms do not exploit conflicts of interest or the trust placed in them by their clients.”

    Tracey McDermott, the FCA’s director of enforcement and financial crime, said:

    “Not only did FXCM UK fail to treat its customers fairly or correctly apply our rules, I am particularly disappointed that it was not transparent in its dealings with the FCA. We expect all firms to put customers at the heart of their business, and we have taken action to ensure clients of FXCM UK will get redress.”

    FXCM UK placed ‘over the counter’ foreign exchange transactions known as rolling spot forex contracts on behalf of retail clients, which were then executed by another part of the FXCM Group. Between August 2006 and December 2010, the FXCM Group kept profits from favourable market movements between the time the orders were placed by FXCM UK and executed by the FXCM Group, while any losses were passed on to clients in full – a practice known as asymmetric price slippage. 

    FXCM UK also failed to check that its order execution systems were effective, and whether its order execution polices complied with the FCA’s rules on best execution.

    These rules require firms to take reasonable steps to secure the best possible deal for their clients. The FCA also expects firms to treat their customers fairly (FCA principle 6) – FXCM UK fell short of both of these standards.

    In July 2010, the US authorities launched an investigation into FXCM’s business in the US. Although senior managers of the FXCM Group sat on the Board of FXCM UK and knew about the investigation, FXCM UK failed to alert the FCA. This breached the FCA’s requirement that firms are open and cooperative with the regulator (FCA principle 11). 

    Once it became aware of the investigation in August 2011, the FCA stepped in to review FXCM UK and secure redress for affected consumers.

    The FCA is conducting a thematic review of firms’ execution practices, including the way services are described to clients and arrangements for order execution and review. The FCA expects to publish the results by the end of Q2 2014.
    Notes for editors

        Final notice for Forex Capital Markets Limited (“FXCM Ltd”), FXCM Securities Limited (“FXCM Securities”).
        The FCA expects firms to take reasonable steps to obtain the best possible results for retail and professional clients when executing orders on their behalf (‘best execution’). The FCA highlighted these rules in the most recent edition of Market Watch, and is undertaking a thematic review of best execution across a number of markets.
        Forex markets are ‘over the counter (OTC)’ – based on bilateral transactions between counterparties in the market. This means end-clients rely heavily on the price quoted by the counterparty acting on their behalf. In addition, once opened, contracts cannot be transferred between firms. As a result, clients cannot shop around once they have traded, even if they think that they can get a better result elsewhere.
        Rolling spot foreign exchange transactions are:
            contracts to buy or sell foreign exchange where prices are agreed but payment is made later, or
            contracts where the profit made or loss avoided depends on changes in the exchange rate (known as ‘contracts for difference’).
        The relevant FCA principles for business:
            A firm must pay due regard to the interests of its customers and treat them fairly (customer interest - principle 6)
            A firm must deal with regulators in an open and cooperative way, and must disclose to the FCA appropriately anything related to the firm of which the FCA would reasonably expect notice (relations with regulators – principle 11).
        FXCM UK’s customers who lost more than $1 as a result of the firms’ execution practices will have their accounts credited within 60 days. FXCM UK will contact customers who no longer hold an account to notify them that their accounts have been temporarily reopened for these purposes.
        Any unclaimed funds will be passed to the FCA in addition to the fine. Once the FCA has recovered the costs related to enforcement cases, the balance is passed to HM Treasury.
        FXCM UK agreed to settle at an early stage of the FCA’s investigation, qualifying for a 20% discount. Without the discount, the total fine would have been £5,000,000.
        This enforcement action is unrelated the FCA’s ongoing investigation into trading on the foreign exchange market.
        On the 1 April 2013 the Financial Conduct Authority (FCA) became responsible for the conduct supervision of all regulated financial firms and the prudential supervision of those not supervised by the Prudential Regulation Authority (PRA).
        The FCA has an overarching strategic objective of ensuring the relevant markets function well. To support this it has three operational objectives: to secure an appropriate degree of protection for consumers; to protect and enhance the integrity of the UK financial system; and to promote effective competition in the interests of consumers.
        Find out more information about the FCA.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 10, 2014, 06:29:11 PM
    Hey Jason,

    why not post that FXCM again acted against it´s clients (again) and was fined 4.000.000 Pounds by the FCA in the UK for their practices of stealing clients profits?

    Hi Geektrader,

    I would be happy to address the recent FCA settlement along with any additional questions you may have. No doubt there are others on this forum who share the concerns. I want to take this opportunity to say that you're right to be upset with us. FXCM should have passed on positive slippage to our clients from the beginning.

    While this settlement was announced just a few days ago, the time period it relates to actually occurred from 2006 to 2010. Our system was updated in 2010 to pass all potential price improvements to clients, and our clients have received the benefit of price improvements since that time. Like the NFA action discussed in 2011 (http://www.donnaforex.com/forum/index.php?topic=4224.msg116745#msg116745), the FCA settlement has to do with positive slippage not being passed on in full when transactions were offset with liquidity providers prior to the 2010 update. Under the terms of the settlement, FXCM has agreed to pay fines totaling £4 million to the FCA and to provide approximately $10 million in restitution to affected clients.This settlement is a significant step in our efforts to put this legacy trade execution issue from back in 2010 behind us.

    It's important to note that FXCM is currently one of the only firms in the industry to give price improvements on both limit and market orders. For example when a dealing desk broker re-quotes traders, the trader often receives a re-quote when the market moves in their favor, but does not receive a re-quote when the market moves against them. In other words, the process is asymmetrically applied to the broker’s benefit. It's possible that this asymmetrical application of re-quotes could cause traders to miss out on potential price improvement. Last month, the FCA announced a thematic review of best execution (http://bit.ly/1ndsnc8), which we hope will uphold the same high standards and execution policies FXCM implemented back in 2010.

    Taking a look at FXCM price improvements today…

    Analyzing a total of 43,128,901 forex and metal trades executed by FXCM during the six month period of August 2013 -January 2014, 6,391,641 or 15% of the trades benefitted from price improvements totaling $15,726,247. Of the total number of trades executed, 4,648,672 trades were limit and limit entry orders. Sixty percent of those limit and limit entry orders were positively slipped providing clients $7,296,520 in price improvements. Of the total trades executed in the six month period of August 2013 - January 2014 clients were executed at their requested price 73% of the time with no slippage. Only 12% of orders were slipped negatively. As mentioned before, FXCM is currently one of the only firms in the industry to give price improvements on both limit and market orders (http://bit.ly/13GUffH).

    At FXCM, there are no re-quotes and traders benefit from the positive slippage in full whenever it's available.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: caddyhexe on March 10, 2014, 08:00:39 PM
    I can confirm this. I get positive slippage on most of my fills.  :)

    If I get time this next weekend I will prepare some examples.
    Title: Attention Traders in Perth, Australia
    Post by: Jason Rogers on March 14, 2014, 01:45:22 AM
    FXCM will be holding a free CFD & FX Boot Camp at the The Pan Pacific Perth Hotel on Monday, 24 March from 5:30 to 9 PM.

    We will take a look at the recent movement of Gold and the Aussie Dollar and show you how you can continue to take advantage of the opportunities created by all the action. Here's a video from last year's boot camp:

    Gold and FX Bootcamp in Perth, Australia (http://www.youtube.com/watch?v=uH5yvMcNSus#ws)

    Registration is free but space is limited so reserve your seat today (http://bit.ly/1bShpUx)!
    Title: FXCM would like your feedback
    Post by: Jason Rogers on March 26, 2014, 08:18:14 PM
    We're looking at ways to improve the online support we offer to you, but before we make any changes, we'd like to know more about your preferences.

    Please take a moment to complete our short survey (http://svy.mk/1pyMu0d).

    Your feedback from the survey will be individually read and used in our improvement plans.

    Thanks in advance for your input!
    Title: Attention MT4 users
    Post by: Jason Rogers on March 27, 2014, 11:43:17 PM
    We've recently received calls from traders experiencing difficulty with the latest MT4 build released by MetaQuotes (Build 625). Problems reported range from missing charts or missing rates, to an inability to launch the platform altogether. Our customer service team has been able to assist people having these issues, so I encourage you to contact our 24-hour live support (http://bit.ly/181FKSK), if you updated to MT4 Build 625 and have any of the problems I mentioned.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Evan79 on March 28, 2014, 05:24:34 AM
    Hi Jason, wondering if FXCM will offer more funding methods such as local bank transfer?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 28, 2014, 05:57:09 PM
    Hi Jason, wondering if FXCM will offer more funding methods such as local bank transfer?

    FXCM offers free local bank transfers depending on your country of residence. Where do you live?
    Title: New Trading Hours for European Summer Time
    Post by: Jason Rogers on March 28, 2014, 06:51:47 PM
    European Summer Time begins on Sunday, March 30th which means the following changes to FXCM trading hours starting next week.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Ff61fdeH.png&hash=4a400e9b2aefab96e29afeb5a427754e)


    Forex trading hours remain unchanged opening on Sundays between 22:00 and 22:15 GMT and closing on Fridays at 21:55 GMT.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Evan79 on March 29, 2014, 12:25:21 AM

    Hi Jason, wondering if FXCM will offer more funding methods such as local bank transfer?

    FXCM offers free local bank transfers depending on your country of residence. Where do you live?

    From Malaysia and trading with FXCM UK


    Sent from my iPhone using Tapatalk (http://tapatalk.com/m?id=1)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: gavind on March 31, 2014, 04:00:19 PM
    Any LFT to Malaysia then? What about PayPal too? (https://imagicon.info/cat/3-9/1.gif)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on April 02, 2014, 11:43:12 PM
    From Malaysia and trading with FXCM UK

    Any LFT to Malaysia then? What about PayPal too? (https://imagicon.info/cat/3-9/1.gif)

    Hi guys, I checked with my colleagues in our Operations department, and unfortunately we don't offer LFT for Malaysia. You have 3 deposit/withdrawal options. Bank wire transfer, credit card and debit card. The last two options are free.

    Note that while withdrawing funds back to your card is free, the maximum you can withdraw this way is the amount you originally deposited from that card. That's because we process your withdrawal as a purchase refund. For example, suppose you deposit $10,000 by card. In the future, you can withdraw up to $10,000 back to that same card, but any additional withdrawals you make will have to be sent to you via bank wire transfer. The exact fees will depend on the banks involved. For specific details, you can ask my colleagues at FXCM Malaysia (http://bit.ly/1pSjiBz).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Evan79 on April 03, 2014, 03:59:33 AM
    Hey Jason, any plan forward plan to add into?
    And would like to suggest the FXCM Malaysia web site to add in English version, as many of my kind did not really read Malay language well here.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on April 03, 2014, 05:44:32 PM
    Hey Jason, any plan forward plan to add into?
    And would like to suggest the FXCM Malaysia web site to add in English version, as many of my kind did not really read Malay language well here.

    Hi Evan, we're currently exploring alternative transfer options for clients in Malaysia, however, we first have to ensure that they comply with anti-money laundering standards for financial institutions. The information on our FXCM Malaysia website is also available in English (http://bit.ly/1fOUjdx).
    Title: End of Daylight Savings Time in Australia
    Post by: Jason Rogers on April 04, 2014, 07:53:21 PM
    Daylight Savings Time in Australia ends on Sunday, April 6th which means new trading hours for AUS200. Below is a list of our CFD trading hours starting next week.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fytm8wNx.png&hash=cd1f7a2a46e806dc136a77dfb7efb8b2)

    Forex trading hours remain unchanged opening on Sundays between 22:00 and 22:15 GMT and closing on Fridays at 21:55 GMT.
    Title: FXCM Offshore Trading in Chinese Yuan (CNH)
    Post by: Jason Rogers on April 10, 2014, 02:40:21 AM
    FXCM now offers offshore trading in the Chinese Yuan (CNH) for our live clients. (demo availability coming soon)

    CNH is an offshore version of the Chinese Yuan introduced by the Hong Kong Monetary Authority and People's Bank of China that allows investors outside of mainland China to gain exposure to the currency.

    It's interesting to see how much the USD/CNH pair has moved in just the past 2 months!

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FX1obutC.png&hash=46f7b5304e474f254788e6bab20352c0)

    The spread is typically between 20 and 25 pips, but you have to divide that by 6.2 to make a fair comparison with major currency pairs. That's because the value of a pip for USD/CNH is only about 1.6 cents compared to 10 cents for EUR/USD.

    That comes out to between 30 and 40 cents in spread cost for a 1k micro lot trade on USD/CNH (the minimum trade size) or $30 to $40 for a 100k standard lot.
    Title: Holiday Trading Hours in April
    Post by: Jason Rogers on April 11, 2014, 09:41:09 PM
    Below are the holiday trading hours for CFDs in April. All times listed are in GMT.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FJxSWEhr.png&hash=006789b56172eb5c51777a20931be7d6)

    Forex trading hours remain unchanged, opening on Sundays between 22:00 and 22:15 GMT and closing on Fridays at 21:55 GMT.
    Title: Holiday Trading Hours in May
    Post by: Jason Rogers on April 29, 2014, 12:25:18 AM
    Below are the holidays for CFD trading in May.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FXzKiTP7.png&hash=76ce32813142dee592856cf39b40db28)

    Forex trading hours remain unchanged, opening on Sundays between 22:00 and 22:15 GMT and closing on Fridays at 21:55 GMT. For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar (http://"http://bit.ly/14Wwoso").
    Title: Why You Should Care About Low Volatility
    Post by: Jason Rogers on May 14, 2014, 02:24:11 AM
    Bloomberg analysts have written at length over the past few days about possible causes behind the "death of volatility (http://www.bloombergview.com/articles/2014-05-13/a-second-suspect-in-the-death-of-volatility)".

    But there's good news! Low volatility is a blessing in disguise for most forex traders. This Wednesday and Thursday, the analysts at DailyFX are hosting a couple of free webinars to show you how to take advantage of current market conditions.

    Low-Volatility Trading: The Two-Hour Trade Week
    Wednesday, 14 May, 2014 10:00 GMT
    In this webinar, Jeremy Wagner and David De Ferranti will show you how to find effective low-volatility strategies and automate your trades for big opportunities on a tight timeline. Register for Free (http://bit.ly/1opSGvo).

    Low-Volatility Trading: The Hunt for Breakouts
    Thursday, 15 May, 2014 04:00 GMT
    In this webinar, Jeremy and David combine an effective range-bound strategy, impending global economic news and aggressive trade management to hunt for coming breakouts. Register for Free (http://bit.ly/1srAD5t).
    Title: Trading Hours for Memorial Day
    Post by: Jason Rogers on May 21, 2014, 01:55:38 AM
    Below are the Memorial Day trading hours for CFDs on Monday, May 26th. All times listed are in GMT.

    Forex trading hours remain unchanged, opening on Sunday between 21:00 and 21:15 GMT and closing on Friday at 20:55 GMT.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F1A8Ybii.png&hash=c9d0495e1412ef4d93c72f8de7210c1f)


    For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).

    * While the Australian Securities Exchange (ASX) does not list May 26th as a holiday, they tend to close early on US holidays. That means there's a strong possiblity that AUS200 trading will close early for Memorial Day.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 28, 2014, 09:20:07 PM
    Forex trading hours remain unchanged, opening on Sunday between 21:00 and 21:15 GMT and closing on Friday at 20:55 GMT.

    For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).

    SUI30 will be closed for trading on Thursday, May 29th in observance of Ascension in Switzerland. Normal hours resume on Friday.
    Title: CFD Share Trading with No Dealing Desk (NDD) Execution
    Post by: Jason Rogers on June 05, 2014, 11:24:00 PM
    FXCM will soon be introducing CFD Share Trading with No Dealing Desk (NDD) execution. That means our clients can gain exposure to hundreds of large-cap shares with no re-quotes, no trading restrictions, and zero conflict of interest. While official launch date is still pending, you can request to receive early access (http://bit.ly/1pblExf).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FLon7ng8.png&hash=f92da34a9875cf923befd2ba2d82dfbe)
    Title: Real Forex Volume Now Available
    Post by: Jason Rogers on June 17, 2014, 07:49:44 PM
    A common frustration for forex traders is that real volume information for currency trades is hard to come by for the market. FXCM now offers a solution! The first real forex volume and transactions indicators are here.

    Until now, other forex volume indicators have only shown tick volume, only part of the story with nothing about actual order flow. Now, FXCM's Real Volume and Transactions Indicators bring a pair of critical indicators to your charts, giving you the complete picture.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F06%2F190.jpg&hash=a5ca33a2ab09a6686e022fcfd4fa0170)

    In the 5-minute chart above you can see how much volume surged during the ECB announcement on June 5th. I imagine we could see a similar surge in trading for FOMC this week.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F06%2F191.jpg&hash=6aac4895d83a43be84de2e15dff01b60)

    The groundbreaking Real Volume/Transactions indicators display real trade volume and number of transactions from FXCM's clients around the world, giving you the advantage of a deeper look into the market.

    The Real Volume Indicator shows the total volume of live trades during a specified period. Total volume is calculated from the sum of individual transactions. For example:

    The Transactions Indicator shows the sum of individual tickets executed during a specified period. For example:

    The Real Volume/Transactions indicators work on multiple timeframes: m1, m5, m15, m30, H1, H2, H3, H4, H6, H8, D1, W1 and M1. You can use these indicators with 14 currency pairs: EUR/USD, USD/JPY, GBP/USD, EUR/JPY, AUD/USD, GBP/JPY, USD/CAD, AUD/JPY, USD/CHF, EUR/CHF, NZD/USD, EUR/AUD, EUR/GBP and EUR/CAD.

    You can now download the beta release (http://bit.ly/1oXIsl0) of FXCM's Real Volume and Transactions Indicators at FXCMapps.com
    Title: Webinar on Real Volume indicators
    Post by: Jason Rogers on June 27, 2014, 01:36:06 AM
    In this video, DailyFX quantitative strategist David Rodriguez discusses ways to use the new Real Volume and Transactions indicators: https://www.youtube.com/watch?v=dlbXdGMVpDc (https://www.youtube.com/watch?v=dlbXdGMVpDc)
    Title: Holiday trading hours for CFDs in July
    Post by: Jason Rogers on June 28, 2014, 12:13:24 AM
    All times listed are in GMT.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FUFHneoK.png&hash=c36ecbc7153f32008342cfdea8a9710f)

    Forex trading hours remain unchanged, opening on Sunday between 21:00 and 21:15 GMT and closing on Friday at 20:55 GMT.

    For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 04, 2014, 01:48:47 AM
    All times listed are in GMT.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FUFHneoK.png&hash=c36ecbc7153f32008342cfdea8a9710f)

    Forex trading hours remain unchanged, opening on Sunday between 21:00 and 21:15 GMT and closing on Friday at 20:55 GMT.

    For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).

    Just a reminder for all CFD traders of our holiday hours on Friday which are detailed in my post above (forex hours remain as normal)

    I will be out of the office for the July 4th holiday here in the US and will respond to all posts and private messages after I return on Monday, July 7th. For immediate assistance, please call us toll-free (http://bit.ly/1npGdbM) anytime 24 hours a day.
    Title: MetaQuotes will stop supporting MT4 builds older than 600
    Post by: Jason Rogers on July 15, 2014, 12:57:05 AM
    Please be advised that after August 1st, MetaQuotes will stop supporting MT4 builds older than 600. After that date clients who use a build older than 600 will receive an "old version" error message and will not be able to access their accounts. Build 600 was released Feb. 3rd 2014 so most MT4 users should have already updated to a newer build. However, if you're still using an old version of MT4, you can get the latest MT4 build (http://bit.ly/1sgBRVt) (number 670 at the time of this post) from our website.

    You can check your MT4 build number on the platform by going to Help and clicking on About.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FjVwGKxF.png&hash=e8e2a76cee2e6567f55e43be8e6c256d)

    For traders with any questions about why MetaQuotes is no longer supporting older builds, this article (http://"http://articles.mql4.com/1177") on their website has more information.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on August 20, 2014, 12:47:37 AM
    Just a heads up: due to the UK bank holiday on Monday, August 25th trading in UK100 will be closed that day and resume normal trading the following day. Trading hours for other CFDs and forex remain unchanged.
    Title: Holiday Trading Hours for September
    Post by: Jason Rogers on August 29, 2014, 05:34:42 PM
    Below are the CFD trading hours for holidays in September. All times below are in GMT.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FrDF60Pz.png&hash=caba1cd600027cc89e606216d7be6188)

    Forex trading hours continue as normal. For the holiday rollover interest schedule, please visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: petersurrey on September 15, 2014, 09:40:21 PM
    Hi Jason - it appears FXCM has mixed review on fxpeacearmy, and on making a recent inquiry through your on line chat ( FXCM UK) I can see why. They advised they would come back to me with their best deal for an £50K GBP active trader Spread Bet account in terms of spreads and commissions - but no word since - my e-mail details left with chat same day. This doesn't completely surprise me as for some reason the chat person kept insisting I left my phone number instead of my e-mail address; I guess to allow your guys to complete  the 'hard sell'. Can you therefore appreciate how difficult  it is to trust a company which can't even respond to that simple basic request?....
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 16, 2014, 01:18:49 AM
    Can you therefore appreciate how difficult  it is to trust a company which can't even respond to that simple basic request?....

    Hi Peter,

    As of the latest publicly available data, traders worldwide entrust FXCM with $1.312 billion in client funds (http://bit.ly/1npdek8). Our continued growth as other brokers have come and gone is due to our commitment to providing excellent service for our clients.


    They advised they would come back to me with their best deal for an £50K GBP active trader Spread Bet account in terms of spreads and commissions - but no word since - my e-mail details left with chat same day. This doesn't completely surprise me as for some reason the chat person kept insisting I left my phone number instead of my e-mail address; I guess to allow your guys to complete  the 'hard sell'.

    No hard sell is required on our part, since the commissions for Active Trader accounts are posted on our webpage (http://bit.ly/Xruqy1). However, if you want to see if you can qualify for further discounts on those commissions, such negotiations are typically done by phone simply because it's easier to have a conversation with you about your trading that way.

    We are happy to correspond with you via email, if that's what you prefer. The Active Trader department will respond to your email in turn. I would be happy to check for your to make sure they received your email. Please send me a private message with your email address.


    Thanks,
    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: petersurrey on September 16, 2014, 07:12:14 AM
    e-mail/message sent.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 16, 2014, 04:27:23 PM
    e-mail/message sent.

    Thanks Peter, I've replied back and also forwarded your message onto my colleague in our London office who is already following up with you.
    Title: Re: FXCM - IBFX AU / FXCM AU - Potential issue for Nano Account Holders
    Post by: Forex GTO on September 16, 2014, 05:05:37 PM

    This is the latest development for IBFX AU / FXCM AU.

    Email from IBFX AU
     
    "Dear Client,

    IBFX Australia Pty Ltd. (IBFX) recently agreed to transfer your current IBFX “MT4” account to FXCM Australia Ltd. (FXCM). The transfer is scheduled to take place beginning the weekend of September 19, 2014. FXCM holds an Australian Financial Service (“AFS”) license issued by the Australian Securities and Investments Commission (ASFL No. 309763).

    If you have no objection to the transfer of your account to FXCM, then no action is required. Effective September 19, 2014 at approximately 5:00 pm ET, IBFX will transfer your account, client money balance, open positions, customer data and non-transactional history to FXCM. Following such transfer, your account and positions will be reopened with FXCM, and FXCM will be the counterparty to your positions and service provider to your account(s).Please note that any net open positions you have in your account below 1,000 units will be liquidated via a market order shortly before the transfer. Any net open positions you have in your account in any increment that is not 1,000 unit increments will be partially liquidated so that after such liquidation your position will be in increments of 1,000 units. For example, if your net open position in the EUR/USD was 12,500 before the time of the transfer, IBFX will liquidate 500. You will be bound by the FXCM Customer Agreement, which amends and replaces the current customer agreement you have in place with us.

    In order to facilitate the transfer of your account, trading will be suspended in your account at 3:00 pm ET on Friday, September 19, 2014. Then the open positions in your account(s) will be transferred. The transfer itself will not affect the equity of your account. Please note that pending orders will not be reinstated after the transfer. You must reinstate any pending orders after the transfer.

    You have the right to opt out of the transfer, but because IBFX has made a business decision no longer to service individual MT4 online platform accounts, if you do opt out, then on September 19, 2014 all open positions in your account will be liquidated via market orders and, once that has been completed, appropriate steps will be taken to close your account. If you choose to opt out of the transfer of your account, you must notify us of that decision by 5:00 pm ET, Wednesday, September 17, 2014. Should you choose to opt out or have any questions about this notice please contact our client services team at 1-800-884-912, or if you are calling from outside of Australia at 1-801-930-6800.

    Information on FXCM Australia Limited
    AFSL Number: 309763
    Address: Suite 2, Level 18, 420 George Street, Sydney, NSW 2000
    Website: www.fxcm.com.au (http://www.fxcm.com.au)
    Email: clientsupport@fxcm.com.au
    Australia Toll Free: 0011-800-8000-9977
    Rest of World: +1 (646) 432-2957

    Sincerely,
    The IBFX Team


    Apart from other aspects, whether the clients will be issued new MT4 account numbers, they need to contact EA vendors again for their account activations ?  spread differentials, funds deposits / withdrawals options, EA won't able to identify their trades as EA recognize trades from their magic numbers.

    One Key Disadvantage to IBFX AU Mini Account clients.  FXCM do no have plan to offer NANO LOT ( 100 units of base currency ).  This would be extremely in comfortable situation for those who are running strategies that can only be run with Nano lot account in a given size of capital.
     
    Those suffering from this situation, would have 2 options.

    1.  Close their account and open an Account with a Broker who offer Nano lot / Cent Account

    2.   Increase their investment by 10 times.

    Certainly Option 1 is Advisable for most of them mainly because either you do not want to increase your investment by 10 times in a given strategy or you do not have enough funds.

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 16, 2014, 08:46:45 PM
    One Key Disadvantage to IBFX AU Mini Account clients.  FXCM do no have plan to offer NANO LOT ( 100 units of base currency ).  This would be extremely in comfortable situation for those who are running strategies that can only be run with Nano lot account in a given size of capital.
     
    Those suffering from this situation, would have 2 options.

    1.  Close their account and open an Account with a Broker who offer Nano lot / Cent Account

    2.   Increase their investment by 10 times.

    Certainly Option 1 is Advisable for most of them mainly because either you do not want to increase your investment by 10 times in a given strategy or you do not have enough funds.

    Hi ForexGTO,

    I appreciate the concerns you have raised. It's FXCM's goal to make this transition as smooth as possible for the IBFX clients who have been affected by their decision to discontinue service for their MT4 accounts on September 19th. IBFX clients who transfer over to FXCM on that date will not only be able to continue trading on the MT4 platform to which they are accustomed, but even keep their existing trades open, with the exception of nano lot (1 cent per pip) positions, as you mentioned.

    It's not that we have anything against nano lots in principle. I'm a big proponent of using appropriate leverage as part of good risk management. In my own trading, I never exceed 10:1 effective leverage on my own accounts meaning that for every 1 micro lot (10 cents per pip) that I trade I make sure to have at least $100 equity in my account. It's understandable that with a smaller account balance, it can be hard to trade micro lots without overleveraging your account.

    However, our No Dealing Desk (NDD) forex execution requires us to set at 1 micro lot minimum order size, because that's the absolute smallest order size our liquidity providers are willing to offset. On the NDD model, FXCM does not take the market risk on the other side of client trades in order to eliminate potential conflicts of interest that can occur with dealing desk execution. That means we are limited by the order size minimums of our liquidity providers.

    Will the banks that provide our liquidity ever accept nano lot orders? It could happen, but I wouldn't want to guess at the time frame. I've been at FXCM almost 10 years, and when we first introduced NDD in 2007, the minimum order size banks would accept from us was 1 mini lot ($1 a pip). Then in 2010, they started accepting micro lot orders from us. Should FXCM ever offer nano lot trading in the future, I'll post an update in this thread.

    Thank you again for your post.

    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: petersurrey on September 17, 2014, 07:51:17 PM
    Jason - can you confirm your active trader rates applies to MT4 SB accounts?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 17, 2014, 09:27:55 PM
    Jason - can you confirm your active trader rates applies to MT4 SB accounts?

    Yes, we offer the same pricing on spread betting accounts as we do for non-spread accounts. Both account types use the same No Dealing Desk (NDD) forex execution. The only difference between them is the spread betting designation which gives them tax-free status for residents of the UK and Ireland.

    We also offer the same rates on your account, regardless of your choice of platform (http://bit.ly/1oFhcXq). For example, your MT4 login details will allow you to access our Trading Station and Mirror Trader platforms. Theoretically, you could use all 3 platforms with one account to run multiple strategies concurrently. I myself will switch between Trading Station Desktop, Trading Station Web and Trading Station Mobile, depending on whether I'm at home, work or on the go.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: petersurrey on September 17, 2014, 10:19:58 PM
    thanks Jason - the reason I queried this is that when trying to open an MT4 SB account on your UK website it doesn't a allow an active trader option..basic or premium only..
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 18, 2014, 04:13:21 PM
    thanks Jason - the reason I queried this is that when trying to open an MT4 SB account on your UK website it doesn't a allow an active trader option..basic or premium only..

    We're in the process of updating that website. In the meantime, my colleague in our Active Trader department with whom you are already corresponding can set you up with the appropriate demo for you to test on MT4.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: petersurrey on September 18, 2014, 05:01:10 PM
    OK many
    thanks Jason - the reason I queried this is that when trying to open an MT4 SB account on your UK website it doesn't a allow an active trader option..basic or premium only..

    We're in the process of updating that website. In the meantime, my colleague in our Active Trader department with whom you are already corresponding can set you up with the appropriate demo for you to test on MT4.
    thnaks Jason.
    thanks Jason - the reason I queried this is that when trying to open an MT4 SB account on your UK website it doesn't a allow an active trader option..basic or premium only..

    We're in the process of updating that website. In the meantime, my colleague in our Active Trader department with whom you are already corresponding can set you up with the appropriate demo for you to test on MT4.

    OK many thanks Jason.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Nighthawk on September 24, 2014, 09:05:21 AM
    Hi Jason,

    would you confirm for us that FXCM Markets Limited (website: www.fxcmmarkets.com (http://www.fxcmmarkets.com)) is incorporated in Bermuda. See the Bermuda company registry for FXCM Markets Limited here:

    https://www.roc.gov.bm/roc/rocweb.nsf/public+register/f+public+companies (https://www.roc.gov.bm/roc/rocweb.nsf/public+register/f+public+companies) company number 46454.

    Would you once again describe the pros and cons of this incorporation in Bermuda as described here: http://forexmagnates.com/fxcm-launches-unregulated-subsidiary-fxcm-markets/ (http://forexmagnates.com/fxcm-launches-unregulated-subsidiary-fxcm-markets/)

    Is it correct to assume that FXCM offers 5% deposits on customer accounts through the affiliate in Bermuda and NOT through the US entity (as for obvious reasons you would have to be regulated for this business in th US - the US deposit taking business requires a SEC/SIPC registration)?

    Thanks for the clarification in advance.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 26, 2014, 12:32:26 AM
    Hi Jason,

    would you confirm for us that FXCM Markets Limited (website: www.fxcmmarkets.com (http://www.fxcmmarkets.com)) is incorporated in Bermuda.

    Hi Nighthawk,

    You are correct. FXCM Markets is designed for traders who want higher leverage and interest on deposits (http://bit.ly/1n4mZc4) yet still like the reassurance that comes from being a client of one of the only retail forex brokers in the world that's a publicly-traded company (NYSE ticker: FXCM).

    FXCM Markets is not intended to be used by residents of the United States, Canada, European Union, Japan, Hong Kong, or Australia where FXCM offers clients the opportunity to trade under local reguations (http://bit.ly/1pPGH89).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: peleus on October 12, 2014, 05:05:07 PM
    I think so too since they are NYSE listed too and are the preferred choice for experienced traders. (https://imagicon.info/cat/3-9/1.gif)
    Title: New FXCM Raw Spread + Commission Pricing: EUR/USD 0.2 Pips
    Post by: Jason Rogers on October 17, 2014, 01:10:25 AM
    We've had a lot of questions about the new spreads + commission being rolled out, so I'll be posting updates in this thread to keep everyone up to date.  Please feel free to post any questions as well.


    New Raw Spreads + Commission Pricing Model


    1. What spreads can I expect to see? Here's a look at the weighted average spread between July 2 and July 31 of this year for the most popular currency pairs.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fgk8W0tr.jpg&hash=22395232cdb45b4c5c277374ccedb4d4)
    In some instances, accounts for clients of certain intermediaries are subject to a markup.

    These are the average spreads we've seen. While not typical, the spreads can actually go inverted.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FtF9V14C.jpg&hash=749a2e629c5be5fd3e574722596413b5)


    2. What is the commission schedule? The commission is $4 per 100k per side for the most commonly traded currency pairs and $6 per 100k for all others.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Ffl5bEM6.jpg&hash=e718c8eb48ed30fb0df5b05b60c4a75d)
    Listed commissions may not apply to clients of certain intermediaries.


    3. How does the new spread + commission compare to the old pricing? The trading cost has been cut by over 50% for some major currency pairs. Here's an example of the transaction cost for a 100k EUR/USD trade under the old and new pricing model.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FveY7pcE.png&hash=c289c791d8a819e4ad59f80ef5314684)


    4. What's the catch? No catch. We used to include our compensation in the spread as a mark-up. Typically this was a pip on either side of the spread our liquidity providers streamed directly to us. This means if the best raw spread from our liquidity providers was 0.5 pips, you would see a 2.5 pip spread on the platform. We have decided to make our pricing more transparent by removing the mark-up and charge a separate commission. At the same time we have negotiated better spreads from our liquidity providers. You trade on the exact bid/ask quotes that stream from our liquidity providers, and FXCM's compensation is the commission. We believe the new transparent pricing model is a win/win for us and our traders. Traders save on their transaction costs and trading volume will likely increase.


    5. When will I see the lower spreads? It depends which FXCM entity you opened your account through. We've received lots of feedback from traders excited to switch over, but the transition is being done region by region 1) to ensure we follow regulatory requirements for due notice to traders which vary by regulator and 2) ensure an orderly transition within our own system so as not to negatively impact our traders. Here's a look at the regions I can discuss so far:

    Let me know if you have any questions.
    Title: CFD Trading Hours for End of Daylight Savings Time in Europe
    Post by: Jason Rogers on October 23, 2014, 01:42:57 AM
    Hi Everyone,

    Daylight Savings Time will end in Europe on Sunday, October 26th. That means the trading hours for CFDs that follow European market times will shift by one hour starting next week. I've highlighted the changes below in yellow.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fq9fLzQf.png&hash=5c472694ed3ec90371eefd3831be1a3c)


    Note that Daylight Savings Time does not end in the US until Sunday, November 2nd. That means I will post another update next week that will include further changes to the trading hours of CFDs that follow US market times.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on October 25, 2014, 02:40:57 AM
    How does the new spread + commission compare to the old pricing? The trading cost has been cut by over 50% for some major currency pairs. Here's an example of the transaction cost for a 100k EUR/USD trade under the old and new pricing model.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FveY7pcE.png&hash=c289c791d8a819e4ad59f80ef5314684)


    Just are reminder that this weekend, accounts in the UK (excluding spread betting accounts) and Australia will be upgraded to FXCM's new pricing.
    Title: Live Webinar on Price Action + Super-Tight Spreads
    Post by: Jason Rogers on October 29, 2014, 12:28:12 AM
    This Wednesday, FXCM will be hosting a live webinar on Price Action, a trading technique that can help you read the market and make trading decisions from chart-based price movement, rather than relying on indicators. You will also learn how you can use our super-tight raw FX spreads in combination with a Price Action strategy.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fgk8W0tr.jpg&hash=22395232cdb45b4c5c277374ccedb4d4)
    In some instances, accounts for clients of certain intermediaries are subject to a markup.


    This live webinar will be offered at 3 different times this Wednesday.

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on October 29, 2014, 02:36:39 PM
    Just are reminder that this weekend, accounts in the UK (excluding spread betting accounts) and Australia will be upgraded to FXCM's new pricing.


    Another update: Spread betting accounts for traders in the UK and Ireland have now been upgraded to FXCM's new pricing: http://bit.ly/1FVtT9C (http://bit.ly/1FVtT9C)
    Title: Trading Hours for End of Daylight Savings Time in the US
    Post by: Jason Rogers on October 29, 2014, 09:09:04 PM
    Hi Everyone,

    Daylight Savings Time will end in the US on Sunday, November 2nd. That means the trading hours for CFDs that follow US market times will shift by one hour starting next week. I've highlighted the changes below in red.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fz5erokx.png&hash=fdcec0d67ff6e78e67bede770dab3cf2)


    Forex Trading Hours

    In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift this weekend from GMT-4 to GMT-5, the trading desk hours will also shift by one hour in GMT terms. Starting next week, the trading desk will open at 22:00 GMT on Sunday and close at 22:00 GMT on Friday.


    A special note for all MT4 clients on our New York Close servers

    The time zone on our New York Close MT4 servers will change this weekend from GMT+3 to GMT+2. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+2 this weekend.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on October 31, 2014, 05:02:16 PM
    How does the new spread + commission compare to the old pricing? The trading cost has been cut by over 50% for some major currency pairs. Here's an example of the transaction cost for a 100k EUR/USD trade under the old and new pricing model.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FveY7pcE.png&hash=c289c791d8a819e4ad59f80ef5314684)

    Just are reminder that this weekend, accounts in the UK (excluding spread betting accounts) and Australia will be upgraded to FXCM's new pricing.

    Here are my impressions with FXCM so far.

    The average spread on EURUSD is not 0.2. Its 0.3 - 0.4 on average and larger when price is volatile.
    8$ per lot is still higher than many competitors.
    Axitrader, Armada Markets, IC and many more are cheaper and have same or better spreads or better.
    Im not even mentioning Interactive Brokers, who have by far the best pricing available today. They do not offer metatrader, however.
    Any plans to improve the spreads or lower the comissions some more?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 06, 2014, 12:12:52 AM
    Here are my impressions with FXCM so far.

    The average spread on EURUSD is not 0.2. Its 0.3 - 0.4 on average and larger when price is volatile.
    8$ per lot is still higher than many competitors.
    Axitrader, Armada Markets, IC and many more are cheaper and have same or better spreads or better.
    Im not even mentioning Interactive Brokers, who have by far the best pricing available today. They do not offer metatrader, however.
    Any plans to improve the spreads or lower the comissions some more?

    Hi Kristjan,

    Thanks for sharing your feedback. However, our average spread for EUR/USD is indeed 0.2 pips, That said, there may be instances when market conditions cause spreads to widen beyond the average. Below are the average spreads for all the currency pairs we offer. These are time-weighted averages derived from tradable prices at FXCM from 2 July 2014 to 31 July 2014.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FGgBngG0.png&hash=b3819f34b250e4a25ddd63c7ff15a5df)


    Any plans to improve the spreads or lower the comissions some more?

    FXCM offers you raw FX spreads which means we add no markups to the best bid and ask prices we receive from 10+ competing liquidity providers. The spread table above shows you our average spreads, which means the spreads can sometimes be higher and sometimes be lower, and it all depends on the prices the liquidity providers are quoting. Sometimes, the spreads can even invert (go negative) as you can see in the tick chart below.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FtF9V14C.jpg&hash=749a2e629c5be5fd3e574722596413b5)


    In regards to commissions, it's worth noting that FXCM charges a flat commission per lot, no matter the base currency of the pair you trade. That means it costs you 4 cents commission to trade 1 micro lot (1000 units) of USD/JPY, and it also costs you 4 cents to trade 1 micro lot of GBP/USD, even though 1000 GBP is worth about 60% more than 1000 USD in dollar terms. In addition, FXCM clients who trade 50 million notional per month or deposit $150,000 have access to additional services and custom commission settings offered by our Private Client Group. For more information on this, you can email privateclientgroup@fxcm.com or call 1-646-432-2970.

    Transaction costs are important, which is why FXCM introduced new pricing. It's important to acknowledge, however, that pricing is just one factor out of many to consider when choosing a broker. There's also quality of trade execution, 24-hour customer support, trading platforms offered, charting, educational resources and financial transparency. That's why more retail forex volume is traded through FXCM with $414 billion this September alone: http://finance.yahoo.com/news/200500313.html (http://finance.yahoo.com/news/fxcm-reports-monthly-metrics-200500313.html)

    It's no secret that the brokerage industry has been in the midst of a price war for the past couple of years. That combined with lower trading volumes over the past couple of years have caused many brokers to struggle. There was even a broker in Europe that went bankrupt (http://"http://www.bbc.co.uk/news/business-17426707") in 2012 after trying to entice clients with 0 pip spreads. That year also saw the failure of a US broker (http://"http://www.suntimes.com/business/14469709-420/pfgbest-brokerage-ceo-indicted-in-200m-fraud-scheme.html") that had previously touted their razor thin spreads. Just recently an Australian broker went bankrupt (http://"http://www.smh.com.au/business/forex-broker-goes-belly-up-20130927-2ujo8.html") as well.

    If recent events have taught us anything, it's that the safety of your funds is perhaps the most important factor to consider when choosing a broker. Unfortunately, the vast majority of forex brokers are privately held companies, so it's hard to know the state of their finances. Are they profitable, or are they barely staying afloat? How can you know whether they are safe place to keep your money?

    All traders need to ask their brokers the following questions regarding their financial stability.
    FXCM is one of the only retail forex brokers that's regulated on four continents in major financial centers around the world. Rarer still in this industry is the fact that we are a publicly-traded company (NYSE ticker: FXCM). That means information is readily available to our clients about our financial strength.Our longevity and continued growth is validation from our clients of the value they see in our pricing which is both competitive and sustainable. That's why traders around the world have entrusted FXCM with $1.312 billion in client funds: http://bit.ly/1q1yQYn (http://bit.ly/1q1yQYn)[/list]
    Title: Candlestick Pattern Identifier (Beta Testing, Need Feedback)
    Post by: Jason Rogers on November 17, 2014, 06:39:48 PM
    Candlestick Pattern Identifier (Beta Testing, Need Feedback)

    FXCM's programming services team has created a new indicator which identifies candlestick patterns.  Before we release it on the FXCM App Store, we would like to give members of this forum exclusive access during the beta period.  Any feedback you can provide in return, whether you love it or hate it, would be greatly appreciated!

    The app is designed to scan for the following candlestick patterns:


    Here's an example of the indicator scanning for Morning Star and Evening Star candlestick formations.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.forex-tsd.com%2Fimages%2Fimported%2F2014%2F11%2F145.jpg&hash=7f94adbeb004939acdb5e3eddef8e9c8)


    Step 1:  Download & Install the Indicator
    Click Here to download the indicator (http://fxcmapps.com/wp-content/uploads/2014/11/FXCM_CandleStick_Patterns.zip).  The zip file downloaded contains a PDF with instructions on how to set it up.  You simply need to double click the FXCM_Candlestick_Patterns.exe file to begin installation.


    Step 2:  Add the Indicator to a Chart
    This indicator is available exclusively on FXCM's Trading Station desktop platform.  Once installation is complete, the indicator will be located in the indicators list in the Marketscope charts on the Trading Station desktop platform.
    Title: Russian Ruble Plummets and Here’s How We Might Trade the Clear Trend
    Post by: Jason Rogers on December 16, 2014, 12:25:02 AM
    UPDATE: Central bank of Russia raised its short-term interest rate to 17% in a bid to "stem devaluation, inflation risks."

    Quantitative strategist David Rodriguez says "If the Central Bank of Russia is unable to stop further USD/RUB rallies via interest rate hikes and interventions, we believe that the Russian government will effectively halt speculation on the domestic currency.

    (https://media.dailyfx.com/illustrations/2014/12/15/forex-Russian-capital-controls-are-major-risk-and-Ruble-in-danger_body_Picture_2.png)

    "If a trader is holding a position in the USD/RUB or any other RUB-based pair, this could mean that trades would be closed at a significantly unfavorable rate—likely causing losses for those on either side of the trade."

    In light of these risks, Rodriguez discusses alternatives to trading the ruble directly in his article today on DailyFX.com (http://bit.ly/1uPNlfZ).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 16, 2014, 04:56:52 PM
    Please be advised that most Western Banks have stopped pricing USD/RUB. As such, FXCM can no longer offer this instrument to our clients and will begin closing any existing client trades in USD/RUB effective at Noon NY time today, December 16, 2014.

    Alternatives to trading the Russian ruble directly are discussed in this DailyFX article by quantitative strategist David Rodriguez: http://bit.ly/1GJdwuq (http://bit.ly/1GJdwuq)
    Title: Russian Ruble Tumbles Further - Holding RUB Positions Far too Risky
    Post by: Jason Rogers on December 16, 2014, 10:06:45 PM
    In a follow up to his comments on the Russian ruble yesterday, David Rodriguez had this to say in his article today (http://bit.ly/1AD4nRZ):

    "The risks of capital controls were a key reason we would avoid trading the Ruble and instead shifted our focus to other Emerging Market currencies—notably the Mexican Peso, South African Rand, and even the oil price-sensitive Norwegian Krone. Thus far the correlation has held fairly well as these currencies tumbled alongside the Ruble.

    (https://media.dailyfx.com/illustrations/2014/12/15/forex-Russian-capital-controls-are-major-risk-and-Ruble-in-danger_body_Picture_1.png)

    "If a trader believes the Russian Ruble will continue lower against the US Dollar, we believe that he or she would be better served trading proxies in other emerging market currencies."
    Title: Holiday Hours for Christmas and New Years
    Post by: Jason Rogers on December 17, 2014, 07:41:48 PM
    Happy Holidays to Everyone!

    It's worth noting that Christmas and New Years are the only two holidays during the year that affect the normal 24-hour customer service and forex trading available to you through FXCM.

    Below are details of our customer service and trading hours in GMT for all markets during these holidays. For information on the holiday schedule for rollover interest/swap rates, please visit the DailyFX Rollover Calendar (http://bit.ly/14Wwoso).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FbXxf22l.png&hash=8979c41f0b166daa8335db2288f52b56)

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FPGyQxxm.png&hash=646e963665b63bec9b896d292fe33cfc)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 19, 2014, 09:03:32 PM
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSNkvVhE.jpg&hash=1266643f799781244a5a4e52030babf1)

    I will be out of the office from now until January 5th and will respond to your forum posts and private messages when I return. For urgent inquiries, please contact our 24/7 live support (http://bit.ly/1npGdbM).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: TradingSafe on December 26, 2014, 05:27:09 PM
    Spreads are nice but when you consider excessive commissions and low leverage then it's not good.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on January 07, 2015, 07:27:19 PM
    Spreads are nice but when you consider excessive commissions and low leverage then it's not good.

    Hi TradingSafe,

    I'm glad you like FXCM's spreads. In regards to commissions and leverage, what amounts did you have in mind?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: FXJester on January 07, 2015, 07:40:19 PM
    Any chance of getting good spreads on the spread betting account?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on January 07, 2015, 09:05:49 PM
    Any chance of getting good spreads on the spread betting account?

    Good question, FXJester

    It sounds like you've noticed that the spreads are wider on spread betting accounts than for non-spread betting accounts. Spread betting accounts offer the same No Dealing Desk (NDD) forex execution available to other FXCM clients but in addition offer tax-free status for traders living in the UK and Ireland. It's worth noting that the regulations governing spread betting accounts prohibit us from charging a separate commission on your trades. So for spread betting accounts only, we charge no commissions and instead include an equivalent markup to the spread. That means while your spreads are wider on this account type, your overall transaction costs remain the same due to there being no separate commission.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on January 08, 2015, 10:19:19 AM
    After couple of months since joining FXCM im quite pleased with them.
    pros: Deposit went fast. First withdrawal came fast. No hickups on MT4. Smooth price feed. Website "MYFXCM" is easy to use  and informative.
    cons: Comissions and rollovers could be better.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Hansen on January 15, 2015, 06:57:51 PM
    hello Jason Rogers. I have been quite happy with your FXCM since I was moved from IBFX AU until today.
    What happened is I'm using the SimpleTrader Service from forexsignals.com, I had 4 EURCHF trades open, and when the price dropped, i could not get fills on the close on these trades, although the copier attempted multiple tries to close many, many times - all in vain.
    So as a consequence, because of these 4 trades could not be closed plus 2 NZDCHF and 1 USDCHF which could also not be closed for an extended time (receiving off quotes at every attempt), my account was wiped and I lost USD 5000+.
    I was using your FXCOLO VPS to get the best possible trade conditions (as a service from FXCM with accounts larger than 5000 USD) and as you can imagine, I am not super happy about the situation.
    I have filed a dispute and am awaiting the outcome, I naturally hope for a sign of goodwill from your company - especially if FXCM propagate execution as a key force of your brokerage. I could also not get through to your trade desk as I saw my losses mounting for every second, so not especially happy about that either - I waited for 20 minutes in queue and then had to give up and seek other means to try and save my account - unfortunately I could not due to all of the above:-(
    I can PM you the details of my dispute if it helps, but I am of course quite shaken - especially with such a large brokerage as yours, where I would expect I would have been able to close the trades before my account was margin called.
    I do not believe I am unreasonable to dispute the trades not being able to close, and if I were to get a full or partial reimbursement (especially on the EURCHF trades), I will not have lost total confidence as a client of in FXCM, but as it stands now, it looks very bleak :(
    Best regards,
    Jacob Hansen, Stockholm, Sweden.
     
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on January 15, 2015, 07:04:12 PM
    Jacob,

    as much as I hate to say it and as much as I don´t like FXCM, the situation was the same with every broker today in this relation! ALL liquidity providers, EVERYWHERE, did NOT price the CHF pairs for hours because of this hefty descicion by the SNB. Hence NO ONE on ANY brokerage was able to close their trades anymore for hours. Luck if you had short trades going, but most people were long and lost all their capital today, even some brokers did go bankrupt today as they have to cover negative client balances with their own capital with their LPs. Excel Markets is one of them for example.

    This is the nature of Forex, especially if trading a artificially limited currency like the CHF and everyone knew that there was a "virtual" cap since 3 years now which could be removed any day without prior notice with the danger of a heavy price drop for the CHF pairs. This time it´s not the responsibility of the brokers here and they are not to blame if traders ignore such scenarios that can happen anytime.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Hansen on January 15, 2015, 07:20:24 PM
    hello geektrader and thanks for posting regarding this - While I agree with most of what you say, there has still been sent a massive amount of close ticket requests from my account regarding these trades specifically. And FXCM, being a regulated brokerage, I will at least hope that they will consider honoring these requests. I'd say it's really up to the broker on how to deal with each dispute (I'm sure they must have received A LOT today and will probably have to go through these on a case-by-case basis), so I will hold my horses, of course, and await the response from FXCM's complaints department.
    As a side note, they have been kind before and reimbursed me some losses when I was unable to close trades from a specific scalper due to massive price deviance in their feed, hence my reaching out on this forum - maybe some other FXCM clients have similar experinece from today, who knows. In that case, feel free to join in ;)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on January 15, 2015, 09:07:40 PM
    I hope so for you, but I doubt it as it was not FXCM fault. Despite of you sending thousands or more requests to close the trades, there was no pricing from any bank on the *CHF pairs for hours, hence no one could accept your close request as there was noone willing to take the opposite side of your trade.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on January 15, 2015, 10:03:23 PM
    hello Jason Rogers. I have been quite happy with your FXCM since I was moved from IBFX AU until today.
    What happened is I'm using the SimpleTrader Service from forexsignals.com, I had 4 EURCHF trades open, and when the price dropped, i could not get fills on the close on these trades, although the copier attempted multiple tries to close many, many times - all in vain.
    So as a consequence, because of these 4 trades could not be closed plus 2 NZDCHF and 1 USDCHF which could also not be closed for an extended time (receiving off quotes at every attempt), my account was wiped and I lost USD 5000+.
    I was using your FXCOLO VPS to get the best possible trade conditions (as a service from FXCM with accounts larger than 5000 USD) and as you can imagine, I am not super happy about the situation.
    I have filed a dispute and am awaiting the outcome, I naturally hope for a sign of goodwill from your company - especially if FXCM propagate execution as a key force of your brokerage. I could also not get through to your trade desk as I saw my losses mounting for every second, so not especially happy about that either - I waited for 20 minutes in queue and then had to give up and seek other means to try and save my account - unfortunately I could not due to all of the above:-(
    I can PM you the details of my dispute if it helps, but I am of course quite shaken - especially with such a large brokerage as yours, where I would expect I would have been able to close the trades before my account was margin called.
    I do not believe I am unreasonable to dispute the trades not being able to close, and if I were to get a full or partial reimbursement (especially on the EURCHF trades), I will not have lost total confidence as a client of in FXCM, but as it stands now, it looks very bleak :(
    Best regards,
    Jacob Hansen, Stockholm, Sweden.
     

    Hi Jacob,

    Thanks for your post. You did the right thing by filing a trade inquiry. That means the Trade Services Team will follow up with you after reviewing your case.

    For everyone else, if you have questions about the execution of a particular trade on your account, I encourage you to file a trade inquiry using the appropriate form below for your account type:


    Where possible, please include the Amount Disputed, the Trade Size (AKA Amount/Volume), the Trade Open and Close Prices, whether it was a Buy or Sell position (Long/Short), the Currency Pair/Symbol, and the Time in question. The more details you can provide, the sooner the Trade Services Team will be able to get back to you with a resolution. That said, please allow additional time for your case to be reviewed. The Swiss National Bank shocked the markets today by abandoning their 1.20 floor on EUR/CHF: http://bit.ly/1y23uUx (http://bit.ly/1y23uUx)


    EUR/CHF (5 Min Chart)
    (https://media.dailyfx.com/illustrations/2015/01/15/Swiss-Franc-Skyrockets-as-SNB-Announce-End-of-Currency-Floor_body_Picture_1.png)


    USD/CHF (5 Min Chart)
    (https://media.dailyfx.com/illustrations/2015/01/15/Swiss-Franc-Skyrockets-as-SNB-Announce-End-of-Currency-Floor_body_Picture_2.png)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on January 16, 2015, 03:14:51 AM
    Wow, just found this:

    "FXCM said in a statement dated Jan. 15. That ‘‘generated negative equity balances owed to FXCM of approximately $225 million.""

    http://www.bloomberg.com/news/2015-01-15/new-zealand-currency-broker-closes-on-losses-after-swiss-shock.html (http://www.bloomberg.com/news/2015-01-15/new-zealand-currency-broker-closes-on-losses-after-swiss-shock.html)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: AtlantaSean on January 16, 2015, 03:28:48 AM
    That's right. I've spoken with a representative at ATC Brokers and one at FXCM. I was told that they raised the margin requirements for CHF pairings. What happened to me was that they liquidated all of my open trades. Now it's going to the audit room for dispute, whatever... This is straight CME style. My gut says that the almost quarter of a billion dollars in losses suffered has sent FXCM down shits creek in a toilet paper canoe. They need to (i)llegally pilfer some amounts to pay others. Part of me is thinking run while you still can!!!
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: brendan on January 16, 2015, 04:10:58 AM
    http://www.ft.com/fastft/262782/swiss-surprise-claims-two-brokers-victims (http://www.ft.com/fastft/262782/swiss-surprise-claims-two-brokers-victims)


    CompaniesSwiss surprise ensnares two broker casualties
    2 hours ago

        URL
        Twitter

    The about-face in policy at the Swiss National Bank caught virtually everyone off guard - including two foreign exchange brokers who have now breached capital requirements.

    FXCM, based in New York, and Excel Markets, based in New Zealand, each said they cannot meet the minimum level imposed by regulators.

    FXMC said "unprecedented volatility" in the currency markets "generated negative equity balances owed to FXCM of approximately $225 million."

        As a result of these debit balances, the company may be in breach of some regulatory capital requirements. We are actively discussing alternatives to return our capital to levels prior to today's events and discussing the matter with our regulators.

    Excel Markets posted a statement from David Johnson, director of Global Brokers NZ, an affiliated company, blaming "rare volatility and illiquidity".

    In a statement the company said:

        The majority of clients in a franc position were on the losing side and sustained losses amounting to far greater than their account equity. When a client cannot cover their losses it is passed onto us.

    As a result of these operating losses, it can no longer meet the minimum NZ$1m required by the Kiwi financial regulator.

    Mr Johnson added that the company is experiencing hundreds of withdrawal requests.

        News of the impact of this event on companies and traders is just beginning to come to light. As Directors and Shareholders we would like to offer our sincerest apologies for this devastating turn of events, and to thank you for being such a supportive group.

    More to come
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on January 16, 2015, 11:10:58 AM
    The solvency problems with Alpari UK and FXCM are surely due to allowing major traders to trade on credit. You have to wonder what due diligence was observed when allowing these credit facilities. We know what happens when firms give credit to all their customers and then the customers cannot pay for their purchases.

    So what good is all the regulation that many here bang on about? At the moment I feel the money in my cent accounts is safer than in my standard accounts.

    To avoid this situation in the future, I hope all brokers will adopt a "cash up front" approach, just like the cent brokers  8)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on January 16, 2015, 12:37:00 PM
    Wauw the market value just tumbled as the fxcm shares trading at a price of 2.35 dollars.. Which is 80% loss.. Writing on the wall
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on January 16, 2015, 05:23:12 PM
    Yes, exactly, FXCM might soon be a penny stock, also in relation to that they do not collect the negative balances from their clients as their TOS say that clients do not have to cover negative balances. Full report here:

    http://www.streetinsider.com/Corporate+News/Jefferies+in+Talks+to+Rescue+Cash-Strapped+Currency+Broker+FXCM+%28FXCM%29/10171374.html (http://www.streetinsider.com/Corporate+News/Jefferies+in+Talks+to+Rescue+Cash-Strapped+Currency+Broker+FXCM+%28FXCM%29/10171374.html)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on January 16, 2015, 09:30:54 PM
    Thay have been bailed out, phew... It would have been the end of the world if they collapsed too. I recokon all the small brokers who take their prices would have fallen over also. Im glad they were bailed out.
    Title: FXCM Continues Normal Operations, Raises $300 Million in Capital
    Post by: Jason Rogers on January 16, 2015, 11:36:07 PM
    Hi Everyone,

    I know you have been waiting for more information from me, and I would like to thank you for your patience. I wanted to post sooner but the nature of such announcements required me to wait until the official press release:

    January 16, 2015

    Leucadia National Corporation and FXCM Announce $300 Million Financing to Permit FXCM to Continue Normal Operations

    NEW YORK--(BUSINESS WIRE)-- Leucadia National Corporation (NYSE: LUK) and FXCM (NYSE: FXCM) today announced that Leucadia would be providing $300 million in cash to FXCM and its subsidiaries (collectively "FXCM") that will permit FXCM to meet its regulatory-capital requirements and continue normal operations after yesterday's loss of $225 million due to the unprecedented actions of the Swiss National Bank. Under the terms of the agreements, Leucadia is investing $300 million in cash into FXCM in the form of a $300 million senior secured term loan with a two-year maturity and an initial coupon of 10%. The term loan obligations are guaranteed, on a secured basis, by certain of FXCM's domestic subsidiaries. In addition, Leucadia will receive, in the event of a sale of FXCM or its subsidiaries, a certain percentage of the sale proceeds and, in the event FXCM makes other distributions on account of its equity, a corresponding payment for its own account. This transaction is expected to close this afternoon. Drew Niv, Chief Executive Officer of FXCM, stated: "We could not be more grateful to Leucadia and its team for their rapid and effective response and to our regulators, who have been willing to work with us through this challenging process. Leucadia's support and this financing are by far the best alternative for FXCM, our customers, our shareholders, and all other relevant constituencies. We are pleased to continue to act as the leading online provider of foreign exchange trading and related services to retail and institutional customers worldwide."

    Click to see full press release: bit.ly/1ua85Ve (http://"http://bit.ly/1ua85Ve")
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 17, 2015, 02:23:27 AM
    Jason there is an international settlement bank that closes all daily forex transactions. How on earth can they close business yesterday when all LPs were frozen, not honor stops as well as situations like FXCM, putting others at loss and throwing them out of business? I would even suggest removing CHF completely from offerings going forward because how can anybody trust it again. SNB did this with the ease of rolling a cream doughnut across the conference room table, like nobody else needs suspenders on their pants other than SNB. Get rid of CHF. Just my sugestion.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 17, 2015, 02:25:07 AM
    Because if SNB can do it this time, next time, who knows it could be worse?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on January 17, 2015, 12:02:22 PM
    Jason there is an international settlement bank that closes all daily forex transactions. How on earth can they close business yesterday when all LPs were frozen, not honor stops as well as situations like FXCM, putting others at loss and throwing them out of business? I would even suggest removing CHF completely from offerings going forward because how can anybody trust it again. SNB did this with the ease of rolling a cream doughnut across the conference room table, like nobody else needs suspenders on their pants other than SNB. Get rid of CHF. Just my sugestion.

    I have a policy of trying not to trade any currency unless it is free and floating. So I have not traded Russian or Chinese currencies and have done virtually no CHF trades for the past three years.

    The biggest danger for the individual trader is government manipulated pricing and insider information. No wonder EURUSD is so popular.

    I am hopeful that my FXCM AU account will be OK. At least it was still running last night  ;)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: tcc97 on January 17, 2015, 05:12:21 PM
    yes i am hoping the deal they have with jefferies covers fxcm au n not just fxcm us.

    i am not concern for my acc in fxcm uk since there is protection fr fscs of 50000 pounds while fxcm au have no such protection other than segregated funds...  (correct me if i am wrong about fxcm au)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on January 18, 2015, 11:30:34 PM
    FXCM will now become bigger are stronger with the acquisition of Alpari UK. I would also say that their MT4 offering will get better.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 19, 2015, 12:32:48 AM
    I am curious if FXCM will continue to offer CHF in ther line up. From a business only perspective this pair has already cost them 300M plus interest. Is it conceivable they can offer this pair and get back to profit while this pair cost them so much loss? I doubt it. They should no longer offer CHF, then I will trust them more. I was about to open a custodial account for 2015 but now I will wait.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 19, 2015, 12:34:05 AM
    I doubt FXCM will earn 330 million in CHF spreads
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on January 19, 2015, 01:27:22 AM
    They will likely go back to a hybrid A and B book model as it has now been proven to be the safest broker model.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 21, 2015, 01:03:32 PM
    This is going around on an FF thread. Are there dead bodies still floating to the surface? Who knows for sure?

    http://nypost.com/2015/01/20/punitiv...fxcm-on-ropes/ (http://nypost.com/2015/01/20/punitiv...fxcm-on-ropes/)

     One currency broker is paying a high price for money.

    FXCM, which found itself on the wrong end of the Swiss franc trade last week when the currency made unprecedented gains against the euro, agreed to a two-year deal with Leucadia National that hikes up the interest rate every quarter and restricts how it can pay the loan, a regulatory filing Tuesday revealed.

     The “punitive” deal, which uses the company’s assets as collateral, could force the company into bankruptcy, said Rich Repetto, an analyst at Sandler O’Neill. “[Leucadia is] looking to make sure they protect themselves as well as make a good return.”

    If FXCM doesn’t pay back the loan early, the 10 percent interest rate rises by 1.5 percentage points every three months to a 17 percent cap, according to the filing. The broker can only pay back the loan from trading profits.

     The broker will probably try to sell itself by April, according to an analyst’s report put out by Citigroup.

     Leucadia is the parent company of Jefferies, the bank that bought Knight Capital after the broker went haywire in 2012.

     FXCM shares plummeted almost 88 percent on Tuesday to $1.60, its first trading day since the franc soared.
    Title: Increase in Margin Requirements
    Post by: Jason Rogers on January 21, 2015, 11:23:37 PM
    There are two major upcoming news events which may cause significant volatility: the ECB Bank Rate Decision on Thursday (12:45 GMT) and the Greek Election on Sunday. Due to these events we will increase margin requirements on forex and gold.


    For FXCM AU accounts:

    The first scheduled Margin Requirement increase will take effect on Thursday, 22nd between 11:00 AM AEDT and 1:00 PM AEDT Time. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document below for new margin requirements: http://bit.ly/1CQVllP (http://bit.ly/1CQVllP)


    For FXCM UK accounts:

    The first scheduled Margin Requirement increase will take effect on Thursday January 22nd between 00:00 GMT and 02:00 GMT. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document for new margin requirements: http://bit.ly/1yI9mDg (http://bit.ly/1yI9mDg)


    For FXCM US accounts:

    The Smart Margin Feature will be disabled on Wednesday January 21st between 7:00PM EST and 9:00PM EST. Accounts will no longer be allowed to enter into temporary warning status. Accounts that fall below initial margin required for open positions will be liquidated.

    In addition we will increase Margin Requirements on the USD/HKD and USD/CNH Currency Pairs on Friday January 23rd, 2015 after market close:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F8Cc45sA.png&hash=717af317d63b822f134b54401b98b593)


    Note that this increase in margin may be temporary depending upon market conditions. Please review your account to ensure that you have enough available margin to support your open positions. You may deposit additional funds at www.myfxcm.com (http://www.myfxcm.com) or close positions as needed.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on January 22, 2015, 12:55:28 AM
    yes i am hoping the deal they have with jefferies covers fxcm au n not just fxcm us.

    i am not concern for my acc in fxcm uk since there is protection fr fscs of 50000 pounds while fxcm au have no such protection other than segregated funds...  (correct me if i am wrong about fxcm au)

    This is going around on an FF thread. Are there dead bodies still floating to the surface? Who knows for sure?

    The $300M loan provided by Jefferies Group (a unit of Leucadia) allows FXCM to meet our regulatory capital requirements worldwide and continue normal operations. That means trading, deposits and withdrawals continue as before. It is important to stress that FXCM is not insolvent, has not filed for any form of bankruptcy, and is in compliance with all regulatory capital requirements in the jurisdictions in which we operate.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 22, 2015, 01:38:19 AM
    US regulators drove away all the smaller brokers, the most recent being ILQ. This leaves FXCM as the largest brokerage leader in the US so your clout would be impressive. If you wanted to offer segregated accounts and negative loss protection, would you be able to approach these subjects with US regulators? Yes or no.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on January 22, 2015, 01:39:43 AM
    Good move by FXCM to change leverage. I think any broker that does not do this is either B book, has no clients or exposure or wants to PLAY WITH FIRE !!
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Hansen on January 22, 2015, 11:55:13 AM
    probably a good move to increase leverage indeed.
    Also, as the FXCM stock is now as low as it is, may be a good time to buy some stock and be on the broker side when I cannot win as a customer :D

    I am still awaiting the response to my dispute, but as all brokers had issues with EURCHF we will see what they answer.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: odysseus11 on January 22, 2015, 12:53:07 PM
    On Magnates there was an article yesterday obviously dusted up by the FXCM PR department hailing how the stock had bounced "50%"!!!
    YAY! From $1.50 to $2.20 (or whatever it was)......how incredibly ridiculous

    BTW huge news from Synergy FX http://www.donnaforex.com/forum/index.php?topic=13805.0 (http://www.donnaforex.com/forum/index.php?topic=13805.0)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: ColiseumFX on January 24, 2015, 07:12:47 AM
    On Magnates there was an article yesterday obviously dusted up by the FXCM PR department hailing how the stock had bounced "50%"!!!
    YAY! From $1.50 to $2.20 (or whatever it was)......how incredibly ridiculous

    BTW huge news from Synergy FX http://www.donnaforex.com/forum/index.php?topic=13805.0 (http://www.donnaforex.com/forum/index.php?topic=13805.0)

    Now they're being approached for $5 premium.

    http://forexmagnates.com/fxcm-share-buyout-table-charles-schwab-emerges-possible-suitor/ (http://forexmagnates.com/fxcm-share-buyout-table-charles-schwab-emerges-possible-suitor/)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on January 28, 2015, 05:02:56 PM
    Traded FXCM and Axitrader MT4 accounts in tandem for 2 months now. On average Axitrader seems to perform slightly worse on execution and slippage, but FXCM comissions are quite a bit higher (averaging 8usd per lot vs 5usd per lot). So as a result, those two brokers seem to perform equally for me.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: ColiseumFX on January 28, 2015, 06:44:53 PM
    Big insider sold ALL his shares in FXCM. Two weeks ago he sold for $17 a share and in the last week sold for under $3...

    Romersa Michael, who is 10% Owner at FXCM, sold 363,807 shares at $2.71 on Jan. 26, 2015. Following this transaction, the 10% Owner owned 0 shares meaning that the stake was reduced by 100% with the 363,807-share transaction. - See more at: http://www.thestreet.com/story/13024411/2/insider-trading-alert--clfd-fxcm-and-crm-traded-by-insiders.html#sthash.2gekCeUu.dpuf (http://www.thestreet.com/story/13024411/2/insider-trading-alert--clfd-fxcm-and-crm-traded-by-insiders.html#sthash.2gekCeUu.dpuf)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: odysseus11 on January 28, 2015, 07:19:53 PM
    wow - that is EXTREMELY telling.
    It says to me that FXCM is a dead duck, and the rats are deserting the ship. (not intending to be derogatory, but you get the idea)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on January 28, 2015, 08:13:45 PM
    Hey wouldn't it be something if their stock plummets so hard and fast stock trading accounts at FXCM who trade FXCM stock go "negative" and their broker (FXCM) could go chasing around the world collecting on themselves.
    Wow after all, what is a compacted upper decker waiting to happen? Look out people on floors below!!
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on January 29, 2015, 12:24:52 AM
    Note that this increase in margin may be temporary depending upon market conditions.

    Hi Everyone,

    I wanted to let you know that the minimum margin requirements on FXCM UK and FXCM AU accounts are being lowered from 2% down to 1% allowing you up to 100:1 leverage on most major currencies. You should see this reflected on your platforms later today. Attached are PDFs of these updated margin requirements for FXCM UK and FXCM AU. Minimum margin requirements on FXCM US accounts will remain as shown here: FXCM US Forex Margin Requirements (http://bit.ly/1JJsALU)

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: user456 on January 29, 2015, 07:40:49 AM
    FXCM forgives negative balances for ~90% of clients but the remaining 10% are said to make 60% of the company's negative equity. Supposedly most of the "absolved" clients come from europe. I don't know about american law but in most european countries it would have been very difficult (close to impossible) to claim those negative balances in court anyway as most are retail clients ...

    http://forexmagnates.com/breaking-fxcm-inc-forgive-90-negative-client-balances/ (http://forexmagnates.com/breaking-fxcm-inc-forgive-90-negative-client-balances/)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: ColiseumFX on January 29, 2015, 06:52:34 PM
    FXCM forgives negative balances for ~90% of clients but the remaining 10% are said to make 60% of the company's negative equity. Supposedly most of the "absolved" clients come from europe. I don't know about american law but in most european countries it would have been very difficult (close to impossible) to claim those negative balances in court anyway as most are retail clients ...

    http://forexmagnates.com/breaking-fxcm-inc-forgive-90-negative-client-balances/ (http://forexmagnates.com/breaking-fxcm-inc-forgive-90-negative-client-balances/)

    Read this yesterday. I'm sure those 10% had big accounts if they're 60% of the negative balance and FXCM is preparing to go to court with them over it. This is really a first in the Forex industry and expect this to be nasty. In the end FXCM is going under.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: ColiseumFX on February 02, 2015, 04:14:25 PM
    Major shareholder & director Eduard Yusupov disposed 87% of his direct holding in the company through two transactions that occurred on January 27 and 29. On January 29, Mr. Yusupov divested 595,000 shares, valued $1,350,650. The director sold 448,905 shares worth $1,081,861 on January 28. Following the transaction completion, the insider is now left with 156,095 shares, valued $343,409.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Hansen on February 03, 2015, 08:33:28 AM
    hello Jason Rogers. I have been quite happy with your FXCM since I was moved from IBFX AU until today.
    What happened is I'm using the SimpleTrader Service from forexsignals.com, I had 4 EURCHF trades open, and when the price dropped, i could not get fills on the close on these trades, although the copier attempted multiple tries to close many, many times - all in vain.
    So as a consequence, because of these 4 trades could not be closed plus 2 NZDCHF and 1 USDCHF which could also not be closed for an extended time (receiving off quotes at every attempt), my account was wiped and I lost USD 5000+.
    I was using your FXCOLO VPS to get the best possible trade conditions (as a service from FXCM with accounts larger than 5000 USD) and as you can imagine, I am not super happy about the situation.
    I have filed a dispute and am awaiting the outcome, I naturally hope for a sign of goodwill from your company - especially if FXCM propagate execution as a key force of your brokerage. I could also not get through to your trade desk as I saw my losses mounting for every second, so not especially happy about that either - I waited for 20 minutes in queue and then had to give up and seek other means to try and save my account - unfortunately I could not due to all of the above:-(
    I can PM you the details of my dispute if it helps, but I am of course quite shaken - especially with such a large brokerage as yours, where I would expect I would have been able to close the trades before my account was margin called.
    I do not believe I am unreasonable to dispute the trades not being able to close, and if I were to get a full or partial reimbursement (especially on the EURCHF trades), I will not have lost total confidence as a client of in FXCM, but as it stands now, it looks very bleak :(
    Best regards,
    Jacob Hansen, Stockholm, Sweden.
     

    Hi Jacob,

    Thanks for your post. You did the right thing by filing a trade inquiry. That means the Trade Services Team will follow up with you after reviewing your case.

    For everyone else, if you have questions about the execution of a particular trade on your account, I encourage you to file a trade inquiry using the appropriate form below for your account type:

    • FXCM AU audit form – http://bit.ly/1sBMcqS (http://bit.ly/1sBMcqS)
    • FXCM UK audit form – http://bit.ly/1lQlJ7Z (http://bit.ly/1lQlJ7Z)
    • FXCM US audit form – http://bit.ly/1bPwxzZ (http://bit.ly/1bPwxzZ)

    Where possible, please include the Amount Disputed, the Trade Size (AKA Amount/Volume), the Trade Open and Close Prices, whether it was a Buy or Sell position (Long/Short), the Currency Pair/Symbol, and the Time in question. The more details you can provide, the sooner the Trade Services Team will be able to get back to you with a resolution. That said, please allow additional time for your case to be reviewed. The Swiss National Bank shocked the markets today by abandoning their 1.20 floor on EUR/CHF: http://bit.ly/1y23uUx (http://bit.ly/1y23uUx)


    EUR/CHF (5 Min Chart)
    (https://media.dailyfx.com/illustrations/2015/01/15/Swiss-Franc-Skyrockets-as-SNB-Announce-End-of-Currency-Floor_body_Picture_1.png)


    USD/CHF (5 Min Chart)
    (https://media.dailyfx.com/illustrations/2015/01/15/Swiss-Franc-Skyrockets-as-SNB-Announce-End-of-Currency-Floor_body_Picture_2.png)

    OK, a little update. Now after waiting patiently for 12(!) work days, no reply or contact to me from FXCM.
    It does not look good and I sure was expecting more.
    I realize a full redemption was unrealistic, but at least if FXCM would be willing to go some of the way to partially honor my stoplosses.
    Instead I get no answer or reply to my dispute at all.
    What happened was basically this: I had eurchf trades long which were never closed where they should be, instead these trades caused a "fake" margin call, as my total PIP draw down plus margin requirement was way exceeded.
    This would have never happened if the stoplosses had been honored. In case hey had been honored I would have had maybe 2500 USD in floating draw down instead of losing my whole account of 5000 USD.
    I can only recommend to not stay away from FXCM considering this behavior. I Expected to at least be contacted to discuss this matter :(
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: odysseus11 on February 03, 2015, 01:46:41 PM
    Hansen,
    This event, and its impact on the entire forex world, has been written about quite alot.
    You might want to read some forex current news sites like forexlive.com and forexmagnates.com - you are *not* alone in your experience. good luck
    Title: FXCM CEO Drew Niv Discusses Firm's Future after the CHF Crisis
    Post by: Jason Rogers on February 04, 2015, 10:45:29 PM
    US regulators drove away all the smaller brokers, the most recent being ILQ. This leaves FXCM as the largest brokerage leader in the US so your clout would be impressive. If you wanted to offer segregated accounts and negative loss protection, would you be able to approach these subjects with US regulators? Yes or no.


    Hi Bigsteve,

    I know there have been a lot of questions over the past couple of weeks some of which I'm unable to answer until they are available for wide release, but our CEO Drew Niv held a Q&A with Forex Magnates that will help answer many of them. I will continue to provide more answers to your questions as I am able to.


    What happened on January 15th after the SNB announcement? What was the immediate impact of the SNB announcement on the company’s systems?

    At the time of the SNB announcement over 3,000 FXCM clients held slightly over $1 billion in open positions on EUR/CHF. Those same clients held approximately $80 million of collateral in their accounts. As you know this was the largest move of a major currency since currencies started floating 1971.

    The EUR/CHF move was 44 standard deviation moves, while most risk management systems only contemplate 3-6 standard deviations. The moved wiped out those clients’ account equity as well as generated negative equity balances owed to FXCM of over $225 million. We believe that the FXCM system operated properly during this event.

    The caveat of our no dealing-desk execution system is that traders are offset one for one with a liquidity provider. When a client entered a EUR/CHF trade with FXCM, FXCM Inc. had an identical trade with our liquidity providers. During the historic move, liquidity became extremely scarce and shallow, which affected execution prices. This liquidity issue resulted in some clients having a negative balance.

    While clients could not cover their margin call with us we still had to cover the same margin call with our banks. When a client profits in the trade FXCM gives the profits to the customer, however, when the client is not profitable on that trade FXCM Inc. ends up having to pay the liquidity provider.

    FXCM ended with a regulatory capital shortfall. Accordingly, FXCM needed to get a loan to cover this balance, which it did. For anyone that still thinks FXCM is running an FX dealing desk, we have now demonstrated that such is not the case.


    Why do you think many people traded EUR/CHF with FXCM?

    Because we are a no dealing-desk broker and offset each trade one-for-one with our liquidity providers, and only make money on trades not customer losses. We published a study a few years ago called “traits of successful traders” that looked at FXCM traders over a long period of time and their general behavior to find what was destructive behavior to stay away from and what worked for clients.

    The study focuses on what the majority of profitable traders did to increase their odds of success. What the study found was that traders who traded during quiet range-bound market hours like Asian hours OR that traded rang- bound low volatility currency pairs tended to be more profitable.

    Obviously many of our competitors who are on the opposite side of their clients’ trades did not find this trade to be helpful to their bottom line, as they lose money when traders profit. We saw many of the dealing desk firms begin to increase overnight rollover cost as well as raise margin requirements to get these trades off their system and that’s why FXCM and other STP brokers had much bigger exposure.


    Why did FXCM require an emergency loan with such tough terms?

    As a regulated broker we are required to notify our regulators in a timely manner when any event occurs that may be deemed sensitive to clients. When we notified the regulators, they required FXCM Inc.’s regulated entities to supplement their respective net capital on an expedited basis.

    We explored multiple debt and equity financing alternatives in an effort to meet the regulator’s deadline. The deal we ended up doing with Leucadia was the only deal that could and would happen in the very short timeframe we were given by the regulators. The CEO and the president of Leucadia were here in the office working on the deal.

    It was a tall order for someone outside of the FX industry to come in and write a $300 million dollar check. This was the type of thing only top management could do. But they see the sustainability of FXCM, and that was everyone’s end goal. We really are very thankful to Leucadia. The deal enables us to live and fight another day and gives us time to build shareholder value in the future.


    You said you plan to pay back the loan with proceeds from sales of non-core assets so what are non-core assets and will that be enough?

    We announced last week that we anticipate that with the proceeds from the sale of some non-core assets and continued earnings we can meet both near and long-term obligations of our financing, while preserving the strength of our franchise. It’s widely known and understood that FXCM’s core business has always been retail FX; It is the majority of FXCM’s revenue.

    However, over the past few years, the company has spent over $250 million dollars making strategic acquisitions building up our non-core businesses, mainly the institutional side as we tried to diversify the firm. We are now looking to sell some of those non-core assets; But, we are not in a rush and are looking to get the highest valuations for these assets.

    We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan. That’s our goal.


    What happens after 90 days according to your agreement with Leucadia?

    The agreement says we need to pay back $50 million of the loan along with $10 million in fees in 90 days. If we don’t pay that $60 million, we will be assessed an additional $30 million in fees when the loan is due in 2017. So we are going to pay our $60 million and hopefully more in 90 days and then go from there. To be clear, the financing does not force us to do anything at 90 days.


    Will you be selling FXCM?

    I absolutely do not plan on selling FXCM. Like I said we will be selling non-core assets but no I don’t plan on selling FXCM. That is also why we implemented the shareholder rights plan to prevent a hostile takeover. FXCM has been independent for over 15 years and we intend to stay that way.


    Are client funds safe with FXCM?

    Yes. As we have said, we believe FXCM’s systems operated properly during this event. I’ll stress it here again, FXCM is not insolvent, has not filed for any form of bankruptcy, and is in compliance with all regulatory capital requirements in the jurisdictions in which it operates. The financing we received from Leucadia has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren’t going anywhere. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. All of our global client base in our regulated entities minus US clients would be protected under a bankruptcy. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.


    What are the relationships like with your liquidity providers after this event?

    Many of these relationships are long-standing relationships. The entire industry took a hit here. They understand what happened. Most everyone halted trading in EUR/CHF, but half of our liquidity providers kept providing prices in all other pairs the entire time. Half of the LPs did stop pricing FXCM on Friday January 16th, but most have returned. We presently only have two providers that have not yet returned, but we are optimistic that they will soon return. There is still plenty of liquidity on the platform. Most banks and other liquidity providers have been working very closely with the FXCM team.


    Where do you see FXCM in six months from now?

    We will be well on our way to paying down the loan and continue to grow our core franchise. FXCM still has the best platform for retail traders, we still provide the fairest and more transparent execution in the business and we have a slew of new trading indicators and applications that no one in the space is even considering offering their clients. We’ll still be here; We may just look a little different. Here are a few things we are working to get out in the next six months:

    Single Share CFDs – We are going to be offering the top 200 or so most traded US, UK, French and German stocks. We are going to offer these shares on the equivalent of NDD in FX.

    Improving CFD execution – Sharpening execution capabilities to match some of the benefits of our FX capabilities for Index and Energy CFDs to remove restrictions on stops and limits, allowing APIs, along with tighter spreads.

    Market Depth in FX – clients will be able to see the depth of liquidity which will provide them more transparency with execution quality and allow them to make more informed trading decisions.

    Real Volume indicators – clients will have a real volume ticker of all trades done on the FXCM system, which will show clients’ actual order flow; they can see directional volume, so long, short, net or total volume as well as balance on volume per instrument; and finally we have an indicator to show the ratio of real volume divided into transactions per period. These indicators will let clients compare our trading activity against other independent providers who also publish volumes like the CME, and clients will be able to compare execution.

    Sentiment Index – We will be providing FXCM’s client sentiment data in real-time as a default on the platform so clients can see where the rest of the clients are.

    These software updates and platform features are bringing much more transparency to the retail FX market aimed at improving the client experience in the market.


    With your stock price so low, is that an indication of the health of your company?

    While it is true that FXCM’s stock price dropped after the events of January 15th, we do not believe that the present stock price is indicative of the health of the company. The stock price does not impact our day to day operations as a company.

    With the injection of cash from the Leucadia financing, the core retail business is functioning completely as normal. We have excess regulatory capital in all our regulated entities and never had to pause trading or interrupt client’s trading experience. As we announced in our business update, daily volume on the retail side was on pace to set an all-time company record.


    Why didn’t the dealing desk brokers have these types of losses?

    A dealing desk broker does not have offsetting trades. If the customer is long a trade the broker is short that trade, so when the customer makes a profit on a trade the broker loses. When the customer loses on the trade then the broker is profitable.

    Obviously on January 15th most clients lost money so the dealer was very profitable. Even for clients that blew through their stops and had negative balances with these firms, the dealer doesn’t have a liquidity provider that it owes money to. They can essentially act like the negative balances never happened and enjoy their profits.


    What is FXCM changing with regards to their risk management systems?

    The primary change we will be making is removing currency pairs from the platform that carry significant risk due to over-active manipulation by their respective government either by a floor, ceiling, peg or band. Given what happened with EUR/CHF the industry is now looking very hard at any potentially similar issues, especially given the increased geopolitical risks in Southern and Eastern Europe.

    We will also be raising margin requirements for other pairs as well. Some of these changes will be permanent while others may change as geopolitical risks change. The pairs we are removing from the platform were not material to our volume or our revenue. Some of the currencies we are removing include DKK, SGD, HKD, PLN and CZK.


    FXCM made some material changes in margin requirements for clients. Are those changes permanent or temporary in nature?

    When you look at some of the changes we made to margin requirements, look at them in three different categories: 1. Some of the changes we made were required by regulators, and therefore we had to comply with these changes. 2. When you look at emerging market currencies, the banks and our liquidity providers were raising margin requirements to eliminate any potential risk of large gaps. 3. Previously liquid Western country currencies, like the DKK or CHF, which now carry risk because they are manipulated currencies, have become less liquid.

    Despite what the media thinks about leverage, we know the clients like it and want more, it’s the number 1 or number 2 request our sales staff has been getting the past week. We understand the importance of this to our clients but we just need to be smart about it moving forward.


    What is Black Thursday’s long-term impact on the retail foreign exchange industry? In what ways has it changed the direction the industry is going?

    Banks are raising their margin requirements, too. A lot of these currencies that carry any type of geopolitical risk with them are going to lose support and liquidity. Investors always had little faith in emerging market currencies but always believed in Western countries’ currencies even if they were manipulated in some way, but that’s gone.

    Switzerland is a Western country and if they can pull the shenanigans they did with their currency, what’s to say other western countries won’t do the same? The market is going to be very sceptical as they can only stand to lose; The risk is just too high now. It’s too bad really as these pairs historically had low volatility, were range-bound and were very profitable trades for clients.


    - see more at: forexmagnates.com/exclusive-fxcm-inc-ceo-drew-niv-discusses-firms-future-after-the-chf-crisis/ (http://"http://forexmagnates.com/exclusive-fxcm-inc-ceo-drew-niv-discusses-firms-future-after-the-chf-crisis/")
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on February 04, 2015, 11:14:53 PM
    Jason that was a nice Q & A. I agree in particular with this:

    "What is FXCM changing with regards to their risk management systems?

    The primary change we will be making is removing currency pairs from the platform that carry significant risk due to over-active manipulation by their respective government either by a floor, ceiling, peg or band. Given what happened with EUR/CHF the industry is now looking very hard at any potentially similar issues, especially given the increased geopolitical risks in Southern and Eastern Europe."

    If CHF ever returned to a peg I would remove it from your products almost instantly, as well as any other manipulated currency.

    The only thing I did not like is beyond FXCM control which I read quite often everywhere. It is "except US traders" and "only for non US traders" I wonder when this will change and our own gov will start looking out for retail US traders interests. After all in the US, we have the highest business tax in the world to regulate the largest forex market in the world. So we would think It is about time retail traders in the US see the benefit from what we are paying for all our NFA regulations and trading conditions etc etc. But again this is beyond FXCM control.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: donbon2 on February 04, 2015, 11:28:56 PM
    I'm only relying on what others report -- but it was said your highest cost of doing business is in the US - so the Sale of other Assets will only reduce your profitability

    also your whole business model now relies on Customer Good Will -- and by forgiving 90% and chasing 10% - those clients are lost to you forever

    probably the next thing is that whole your terms remain as they are -- that you probably will have a hard time signing up new clients... cost of acquisition through the roof.


    I doubt FXCM can survive in its current form --- going to have to get costs down alot - pay off this debt ASAP ---> otherwise the business will end up getting sold to someone else.
    Title: February 2015 Trading Station Desktop Update
    Post by: Jason Rogers on February 06, 2015, 12:27:12 AM
    The next update for Trading Station Desktop will go live after trading closes for the weekend this Friday at 5pm New York Time. After that, your platform will update automatically the next time you log into it.


    Trading Station What’s New FAQ - February 2015 Update

    The latest Trading Station Desktop update (http://"www.fxcorporate.com/FXCM/FXTS2Install.EXE") adds many new features to enhance your trading experience.


    Summary:
    Details:

    Real Volume and Transactions
    Experience five ground-breaking indicators (https://www.youtube.com/watch?v=2TOqRVTi9UE) based on FXCM’s trading book. Each indicator gives you a real look at market behavior and trading psychology by showing you what the crowd is doing.

    Good-Till-Date Entry Orders
    Now you can add a specific expiration to your entry order. Set your entry order to expire tomorrow, next week, next month or after large news events.

    Show or Hide Candle Gaps
    When an instrument closes at a different price than where it opened, a candle gap can occur. Now you can show or hide candle gaps, giving greater accuracy to your indicators and strategies.

    Run Reports in Your Time Zone
    The Combined Account Statement now automatically reflects the same time zone as your platform.

    Performance Enhancements
    We've made 176 performance enhancements to improve order execution and further stabilize the platform, along with many other polishes to functionality to optimize your trading experience.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: user456 on February 06, 2015, 08:38:09 PM
    FXCM is said to have changed its mind again and is now going for negative balances heavily:

    http://www.forexlive.com/blog/2015/02/06/fxcm-amends-swiss-franc-trades-says-clients-liable-for-negative-balances/ (http://www.forexlive.com/blog/2015/02/06/fxcm-amends-swiss-franc-trades-says-clients-liable-for-negative-balances/)

    After advertising with "negative balance is not possible with us" everywhere on their site this seems like a desperation move. This company is dead. I don't know a single reason why someone would want to have his money with this broker given the recent developments and their uncertain future.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: odysseus11 on February 06, 2015, 08:50:43 PM
    at this point its a very difficult situation for them, corporate wise, I would imagine.
    The *good* news for them is that they have access to the capital markets, because they are publicly traded, so they wont just "vanish", but they certainly have some challenges.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 06, 2015, 09:10:45 PM
    The next update for Trading Station Desktop will go live after trading closes for the weekend this Friday at 5pm New York Time. After that, your platform will update automatically the next time you log into it.


    Trading Station What’s New FAQ - February 2015 Update

    The latest Trading Station Desktop update (http://"www.fxcorporate.com/FXCM/FXTS2Install.EXE") adds many new features to enhance your trading experience.


    Summary:
    • New! Market Behavior Indicators
    • New! Set Entry Order expirations to any future time
    • New! Show or Hide Candle Gaps
    • New! Run Reports in Your Time Zone
    • New! 176 Other Performance Enhancements
    Details:

    Real Volume and Transactions
    Experience five ground-breaking indicators (https://www.youtube.com/watch?v=2TOqRVTi9UE) based on FXCM’s trading book. Each indicator gives you a real look at market behavior and trading psychology by showing you what the crowd is doing.

    Good-Till-Date Entry Orders
    Now you can add a specific expiration to your entry order. Set your entry order to expire tomorrow, next week, next month or after large news events.

    Show or Hide Candle Gaps
    When an instrument closes at a different price than where it opened, a candle gap can occur. Now you can show or hide candle gaps, giving greater accuracy to your indicators and strategies.

    Run Reports in Your Time Zone
    The Combined Account Statement now automatically reflects the same time zone as your platform.

    Performance Enhancements
    We've made 176 performance enhancements to improve order execution and further stabilize the platform, along with many other polishes to functionality to optimize your trading experience.


    Just a reminder that the next update for Trading Station Desktop will go live after trading closes for the weekend at 5pm New York Time today. After that, your platform will update automatically the next time you log into it.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 06, 2015, 09:18:38 PM
    at this point its a very difficult situation for them, corporate wise, I would imagine.
    The *good* news for them is that they have access to the capital markets, because they are publicly traded, so they wont just "vanish", but they certainly have some challenges.


    Hi Odysseus,

    As you mentioned, we are a publicly-traded company (ticker: FXCM), so details regarding our financials are readily available and updated every quarter on our website. The next quarterly update is scheduled for March. In the meantime, I can confirm that FXCM is in compliance with all regulatory capital requirements in the jurisdictions in which we operate. That means trading, deposits and withdrawals continue as normal. You will be able to see our latest monthly trading volume metrics for January published next week. Here's a link to the previous month's metrics so you will be able to compare: http://ir.fxcm.com/releasedetail.cfm?ReleaseID=891140 (http://ir.fxcm.com/releasedetail.cfm?ReleaseID=891140)

    In addition, below are recent comments from our CEO Drew Niv:

    "A week after the unprecedented movement of the Swiss Franc, and our financing agreement with Leucadia, FXCM continues to operate in the normal course of business. All of our entities have capital in excess of regulatory requirements. As our month-to-date metrics show, FXCM continues to be a global leader in retail FX with volumes on pace to set a record. We are especially thankful for our customers' loyalty and support. The financing we received from Leucadia has strengthened our balance sheet and gives us the opportunity to grow our core business while reducing our debt through the sale of non-core assets. We anticipate that the proceeds from these sales and continued earnings, we can meet both near and long term obligations of our financing, while preserving the strength of our franchise."
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on February 07, 2015, 01:31:43 AM
    It's still beyond me how the settlement bank and many other banks could have settlled transaction the night of the contagion, with all the junk prices that went around. I guess it was just pick and choose pricing time. Hit the dart board. I still say the best advice is not to get stuck in a broken elevator in between financial floors with a formerly rich entity that lost his shirt. Joe average and the working class audience will only lose to him. Just my thoughts.
    Title: FXCM Open House 2015 – Try Our Best Trading Tools for Free
    Post by: Jason Rogers on February 18, 2015, 09:06:30 PM
    FXCM is hosting an Open House for a limited time so that you can test our best products and resources for yourself with no commitment at all.  We want you to see the advantages of being with FXCM, and we’re going to do that by letting you test-drive our most popular trading resources for yourself.  Access Now (http://bit.ly/17gptNk).


    For a limited time you will have access to:

    FXCM Apps: This limited-time access period includes $500 in App Store credit for FXCM-created applications, strategies and programs at the FXCMApps store. You can use this store credit right now.


    Premium products from DailyFX including:

    360° Course:    The 360° program is a full educational curriculum that emphasizes ‘probability-based trading’ using data from the DailyFX Traits of Successful Traders research series. The course includes a curriculum that teaches traders to simplify fundamental and technical analysis while keeping an eye on the all-important factor of risk management.

    DailyFX on Demand – The Ultimate Trading Room:  This includes access to four market sessions per day covering the most active periods in the market which an analyst, instructor or strategist will cover economic announcements, data prints and price movements as they happen.  DailyFX on Demand also includes access to Real-time SSI and bank research through the live sessions.

    DailyFX PLUS:  This is the client portal for DailyFX.com where we offer our On-Demand video course, The Live Classroom and the DailyFX PLUS Trading Signals. This portion of the website has grown massively in recent years, and can bring value to traders in a multitude of different ways.



    Access FXCM Open House 2015 (http://bit.ly/17gptNk)
    Title: Greece Bailout Outcome May Impact Your Trading
    Post by: Jason Rogers on February 20, 2015, 05:51:11 PM
    Attention Traders

    As pressure builds up in the eurozone to reach a deal to solve the ongoing crisis over Greece's bailout, the currency markets may face a significant impact today and through the weekend, and as such we recommend you take protective measures.

    HOW COULD THIS IMPACT YOUR TRADING?

    We believe there is a chance of disruption and highly illiquid conditions in the European forex market and a risk of the markets opening on Sunday, February 22, at a significantly different level from the close today.

    When trading resumes following a major news event, price movements commonly have gaps—that is, currencies trade at prices considerably distant from previous levels. To manage your risk against any potentially disrupted market conditions, we recommend you take the following precautions:
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on February 20, 2015, 06:39:36 PM
    Well let's hope accounts at FXCM won't miss TP by one millionth of a pip, and then MC.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: donbon2 on February 22, 2015, 10:07:05 PM
    I just don't see how anyone could justify trading with FXCM any more.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 23, 2015, 06:00:22 PM
    I just don't see how anyone could justify trading with FXCM any more.

    Why is that donbon?  There were 193,000 active accounts traded at FXCM as of our January metrics released last week.

    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: donbon2 on February 23, 2015, 09:24:58 PM
    Your whole company was founded on Fraud ... moving profitable traders to a separate server - where they were manually raped pricing wise -- until they moved to another company - because you wouldn't offer honest trading terms.

    (not to mention slipping in the manual updates at out of market rates to trigger stops)

    then you reformed for a while realizing that business was walking out the door.

    now you change your model -- advertise risk limited to your deposit -- an event happens ... so you erase those ads and replace them with losses can exceed your deposit .. and you sue your clients.

    This is just not how a reputable business operates ... sorry but it is not.

    You want your cake , the fat guys cake - and the girl around the corners too --- and eat them all ..... sorry I think you will be for sale shortly.

    Cheers
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on February 23, 2015, 10:46:22 PM
    Your whole company was founded on Fraud ... moving profitable traders to a separate server - where they were manually raped pricing wise -- until they moved to another company - because you wouldn't offer honest trading terms.

    (not to mention slipping in the manual updates at out of market rates to trigger stops)

    then you reformed for a while realizing that business was walking out the door.

    now you change your model -- advertise risk limited to your deposit -- an event happens ... so you erase those ads and replace them with losses can exceed your deposit .. and you sue your clients.

    This is just not how a reputable business operates ... sorry but it is not.

    You want your cake , the fat guys cake - and the girl around the corners too --- and eat them all ..... sorry I think you will be for sale shortly.

    Cheers
    Well spoken.
    Several years ago FXCM cost me a 28K account. They slipped me less than one pip from TP on an EJ trade that just turned and spiked downward.
    I fought them and got nowhere.
    Balance left? 1.8K
    They said here's your check, there's the door.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: odysseus11 on February 24, 2015, 04:30:14 AM
    Its a tough crowd, Jason :)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: geektrader on February 24, 2015, 04:37:30 AM
    Your whole company was founded on Fraud ... moving profitable traders to a separate server - where they were manually raped pricing wise -- until they moved to another company - because you wouldn't offer honest trading terms.

    (not to mention slipping in the manual updates at out of market rates to trigger stops)

    then you reformed for a while realizing that business was walking out the door.

    now you change your model -- advertise risk limited to your deposit -- an event happens ... so you erase those ads and replace them with losses can exceed your deposit .. and you sue your clients.

    This is just not how a reputable business operates ... sorry but it is not.

    You want your cake , the fat guys cake - and the girl around the corners too --- and eat them all ..... sorry I think you will be for sale shortly.

    Cheers

    SO well said, nothing to add! One time cheaters = always cheaters - NO SECOND CHANCE for such behavior!
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 24, 2015, 08:53:14 PM
    Your whole company was founded on Fraud ... moving profitable traders to a separate server - where they were manually raped pricing wise -- until they moved to another company - because you wouldn't offer honest trading terms.

    (not to mention slipping in the manual updates at out of market rates to trigger stops)
    FXCM's popularity among traders is precisely because we do not do the kind of dealer intervention that can occur with other brokers. If there were any doubts before, it should be pretty clear now that we don't profit from client losses on our No Dealing Desk (NDD) forex execution. Instead, we offset each client order one-for-one with the best prices from competing liquidity providers. That means FXCM makes money from client volume, not client losses. Therefore, we have no incentive to manipulate your orders the way you describe. We want you to be profitable, so you will continue trading.



    sorry I think you will be for sale shortly.
    As our CEO Drew Niv said in a recent interview (http://bit.ly/1CYXz4y), FXCM has spent over $250 million dollars in the past few years making strategic acquisitions building up our non-core businesses, mainly on the institutional side. Our goal is to repay the Leucadia loan by selling those non-core assets. We have no intention of selling FXCM, and plan to remain independant as we have been for the past 15 years.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: donbon2 on February 24, 2015, 09:31:41 PM
    Sorry but it seems you have not been working for FXCM for very long -- or you would know the past practices of FXCM.

    As far as my assessment that you will be up for Sale in a year .... I base that on the reported facts - that your overseas businesses are more profitable than your US Facing Business -- so if you sell those and just keep the US Business -- your going to see a massive revenue drop and an inability to service the debt .... because at the same time taking action to sue your Clients will decrease your commission income ... so customer acquisition costs are going to go through the roof.

    You guys have bought some time that is all .... you have created such a credibility problem for yourself with your actions -- for most businesses they never come back from that sort of thing ......  whether FXCM can -- well time will tell.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 26, 2015, 01:06:11 AM
    As far as my assessment that you will be up for Sale in a year .... I base that on the reported facts - that your overseas businesses are more profitable than your US Facing Business -- so if you sell those and just keep the US Business -- your going to see a massive revenue drop and an inability to service the debt

    As mentioned in my previous post, we absolutely do not plan on selling FXCM. That is also why we implemented the shareholder rights plan to prevent a hostile takeover. Our goal is to repay Leucadia by selling non-core assets, mainly on the institutional side. However, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan.


    You guys have bought some time that is all .... you have created such a credibility problem for yourself with your actions -- for most businesses they never come back from that sort of thing ......  whether FXCM can -- well time will tell.

    It was a tall order for someone outside of the FX industry to come in and write a $300 million dollar check. This was the type of thing only top management could do. But Leucadia sees the sustainability of FXCM, and that was everyone’s end goal. The financing we received from them has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren’t going anywhere.

    FXCM is still one of the only retail forex brokerages in the world to be regulated on four continents, and we comply with all regulatory capital requirements in the jurisdictions in which we operate. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. All of our global client base in our regulated entities minus US clients would be protected under a bankruptcy. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: pipmenow on February 26, 2015, 03:17:29 AM
    As far as my assessment that you will be up for Sale in a year .... I base that on the reported facts - that your overseas businesses are more profitable than your US Facing Business -- so if you sell those and just keep the US Business -- your going to see a massive revenue drop and an inability to service the debt

    As mentioned in my previous post, we absolutely do not plan on selling FXCM. That is also why we implemented the shareholder rights plan to prevent a hostile takeover. Our goal is to repay Leucadia by selling non-core assets, mainly on the institutional side. However, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan.


    You guys have bought some time that is all .... you have created such a credibility problem for yourself with your actions -- for most businesses they never come back from that sort of thing ......  whether FXCM can -- well time will tell.

    It was a tall order for someone outside of the FX industry to come in and write a $300 million dollar check. This was the type of thing only top management could do. But Leucadia sees the sustainability of FXCM, and that was everyone’s end goal. The financing we received from them has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren’t going anywhere.

    FXCM is still one of the only retail forex brokerages in the world to be regulated on four continents, and we comply with all regulatory capital requirements in the jurisdictions in which we operate. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. All of our global client base in our regulated entities minus US clients would be protected under a bankruptcy. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.

    You have me a little worried now. If the US is so concerned about it's citizens by forcing strict regulations including reduced leverage, fifo, and no hedging why aren't we protected with segregated funds in case of a bankruptcy?  :(
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 26, 2015, 11:46:14 PM
    You have me a little worried now. If the US is so concerned about it's citizens by forcing strict regulations including reduced leverage, fifo, and no hedging why aren't we protected with segregated funds in case of a bankruptcy?  :(

    Hi Pipmenow,

    The concerns you have raised would apply to any US brokerage, since segregated funds and insurance are not available for forex accounts under US regulations. That makes the financial transparency of your US broker all the more important. The advantage with us is that, as a publicly-traded firm (NYSE ticker: FXCM), we provide details regarding our financials that are not readily available from the privately-held companies that operate as forex brokers in the US. Furthermore, that fact that we are one of the only retail forex brokers in the world that is regulated on four continents means we are subject to even more oversight than the average international forex broker.

    As mentioned in my previous post, FXCM is in compliance with all regulatory capital requirements in the jurisdictions in which we operate. Our next quarterly update is scheduled for March. In the meantime, we have already announced certain key operating metrics for January 2015 as we do every month as a publicly-traded company. The data show that it was our second best month ever in terms of retail volume.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on February 27, 2015, 01:41:24 AM
    Jason every business group selling anything from push brooms to combat tanks has a lobby group in force in DC.
    Why do we never hear of any US broker lobbying for some form of positive change for US traders?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on February 27, 2015, 10:55:42 PM
    As far as my assessment that you will be up for Sale in a year .... I base that on the reported facts - that your overseas businesses are more profitable than your US Facing Business -- so if you sell those and just keep the US Business -- your going to see a massive revenue drop and an inability to service the debt

    As mentioned in my previous post, we absolutely do not plan on selling FXCM. That is also why we implemented the shareholder rights plan to prevent a hostile takeover. Our goal is to repay Leucadia by selling non-core assets, mainly on the institutional side. However, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan.


    You guys have bought some time that is all .... you have created such a credibility problem for yourself with your actions -- for most businesses they never come back from that sort of thing ......  whether FXCM can -- well time will tell.

    It was a tall order for someone outside of the FX industry to come in and write a $300 million dollar check. This was the type of thing only top management could do. But Leucadia sees the sustainability of FXCM, and that was everyone’s end goal. The financing we received from them has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren’t going anywhere.

    FXCM is still one of the only retail forex brokerages in the world to be regulated on four continents, and we comply with all regulatory capital requirements in the jurisdictions in which we operate. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. All of our global client base in our regulated entities minus US clients would be protected under a bankruptcy. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.

    Just as a follow up to my earlier post, here's an article in today's Wall Street Journal where Leucadia confirms that they have begun to receive payments from us and expect to recover more than a quarter of their investment within three months of the deal's closing: http://www.wsj.com/articles/leucadia-begins-recovering-fxcm-investment-1425049359 (http://www.wsj.com/articles/leucadia-begins-recovering-fxcm-investment-1425049359)
    Title: Trading Hours for Start of Daylight Savings Time in the US
    Post by: Jason Rogers on March 06, 2015, 07:43:54 PM
    Hi Everyone,

    Daylight Savings Time will start in the US on Sunday, March 8th. That means the trading hours for CFDs that follow US market times will shift by one hour starting next week. I've highlighted the changes below in red.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FmBg93Mx.png&hash=cd0cb9415932720baf54ee8da4518ec3)


    Forex Trading Hours

    In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift this weekend from GMT-5 to GMT-4, the trading desk hours will also shift by one hour in GMT terms. Starting next week, the trading desk will open at 21:00 GMT on Sunday and close at 21:00 GMT on Friday.


    A special note for all MT4 clients on our New York Close servers
    The time zone on our New York Close MT4 servers will change this weekend from GMT+2 to GMT+3. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+3 this weekend.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 07, 2015, 12:19:42 AM
    Hi Jason

    I have noticed that FXCM seem to have the best spreads of all brokers listed on MyFxBook. Can you please tell us more about the depth of liquidity behind these prices and if possible share some statistics regarding slippage.

    BTW I am really impressed by the spreads.

    Cheers
    Rodney
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on March 09, 2015, 03:11:06 PM
    Last three-four weeks with FXCM have been rather bad in trades execution, spread and slippages. What ever the reasons are, the trading conditions are far worse than they used to be before the CHF drama.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on March 09, 2015, 05:25:32 PM
    Last three-four weeks with FXCM have been rather bad in trades execution, spread and slippages. What ever the reasons are, the trading conditions are far worse than they used to be before the CHF drama.
    Hi Kristjan,
    Just open a new account and use CitiFX.
    All FXCM does is use their data feed so trading with CitiFX is the same as trading with FXCM, without all the problems you described.
    I have a live account with CitiFX and experienced no issues.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 09, 2015, 08:39:51 PM
    Last three-four weeks with FXCM have been rather bad in trades execution, spread and slippages. What ever the reasons are, the trading conditions are far worse than they used to be before the CHF drama.
    Hi Kristjan,
    Just open a new account and use CitiFX.
    All FXCM does is use their data feed so trading with CitiFX is the same as trading with FXCM, without all the problems you described.
    I have a live account with CitiFX and experienced no issues.

    I doubt FXCM is the same as Citifx pro. FXCM rep can you please clarify this point.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 10, 2015, 12:03:07 AM
    I have noticed that FXCM seem to have the best spreads of all brokers listed on MyFxBook.

    I'm glad you like our spreads!

    Can you please tell us more about the depth of liquidity behind these prices and if possible share some statistics regarding slippage.

    Below are stats compiled from over 43 million trades executed through FXCM from August 2013 to January 2014. In just those six months alone, FXCM clients benefited from over $15 million in positive slippage: http://bit.ly/P6lUzX (http://bit.ly/P6lUzX)

    In regards to depth of liquidity, such information is available to our Active Trader account holders (those with a balance of at least 25k). If that interests you, then you can request a demo of the market depth platform by emailing activetrader@fxcm.com
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 10, 2015, 12:11:31 AM
    Last three-four weeks with FXCM have been rather bad in trades execution, spread and slippages. What ever the reasons are, the trading conditions are far worse than they used to be before the CHF drama.

    Hi Kristjan,

    FXCM offers traders the same No Dealing Desk (NDD) forex execution as before. If you believe you experienced bad execution with any trades on your live account, I encourage you to file a trade inquiry (http://bit.ly/1lQlJ7Z), so that the Trade Services Team can investigate it for you. If there was an error in our trade execution, we will make the appropriate correction to your account.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 10, 2015, 12:21:55 AM
    FXCM rep can you please clarify this point.

    You are correct, Rodney

    FXCM is not the same as CitiFX Pro, nor do we use the same price feed as them. They are a white-label product by Saxo Bank, so you should check with them for any questions about their price feed.

    On our No Dealing Desk (NDD) forex execution model, FXCM offsets each client order one-for-one with the best prices we receive from multiple liquidity providers which include several of the largest banks in the world. We don't take the market risk on the other side of your trades. That means we don't profit from your losses, or lose from your profits. Instead, we make money from your trading volume.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 10, 2015, 12:43:42 AM
    Thanks Jason.

    I like your transperancy. And as I said your pricing is awesome.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on March 10, 2015, 07:47:39 AM
    Last three-four weeks with FXCM have been rather bad in trades execution, spread and slippages. What ever the reasons are, the trading conditions are far worse than they used to be before the CHF drama.

    Hi Kristjan,

    FXCM offers traders the same No Dealing Desk (NDD) forex execution as before. If you believe you experienced bad execution with any trades on your live account, I encourage you to file a trade inquiry (http://bit.ly/1lQlJ7Z), so that the Trade Services Team can investigate it for you. If there was an error in our trade execution, we will make the appropriate correction to your account.

    You completely misunderstood my post. I do not make my trading statistics based on one trade.  If i am going to have to make a trade inquiry on every trade that slips or gives me an execution error then i have to hire an assistant for only communicating your support team...
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on March 11, 2015, 06:40:13 AM
    The mt4 uses instant execution where you need to set your max slippage. So that could be the reason for your errors if they are offquotes.

    Cant say I have worse trading executions then before CHF. Then again I am testing fxcm with lunch money.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 11, 2015, 08:35:46 AM
    Im testing them also. Their spreads are actaully very good, its just a matter of now seeing how different trading styles work on such tight spreads.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 11, 2015, 08:21:24 PM
    You completely misunderstood my post. I do not make my trading statistics based on one trade.  If i am going to have to make a trade inquiry on every trade that slips or gives me an execution error then i have to hire an assistant for only communicating your support team...

    The mt4 uses instant execution where you need to set your max slippage. So that could be the reason for your errors if they are offquotes.

    Cant say I have worse trading executions then before CHF. Then again I am testing fxcm with lunch money.

    Hi Kristjan,

    I don't wish to take up more of your time than is necessary, but if you can file a trade inquiry for at least some of these instances you've mentioned, the Trade Services Team could begin an investigation for you and follow up with a resolution.
    Title: FXCM Releases Detailed Data on the SNB Flash Crash
    Post by: Jason Rogers on March 12, 2015, 01:03:44 AM
    On January 15, 2015, the Swiss National Bank (SNB) caused a flash crash that lead to historic dysfunction never seen before in the FX markets when it announced that it was completely (not gradually) removing the 1.2000 self-imposed floor on the EUR/CHF exchange rate.

    FXCM has compiled data points which demonstrate the unprecedented and extreme dysfunction of the FX market on January 15th. For the full recording and presentation please click here (http://"http://bit.ly/1B69t7K").

    * January 15 Was A Market Flash Crash - The Institutional FX Market Failed And Did Not Function:
    * The majority of FXCM liquidity providers had stopped quoting prices during this time. Had FXCM's circuit breaks not engaged, the weighted average price of the same orders would have been much lower than the execution price of 1.05, at 0.9760.

    * The January 15 flash crash saw the EUR/CHF drop 40% in seconds whereas the 2010 flash crash in the equities market saw about 9% drop in the Dow Jones Industrial Average over the course of a few minutes.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F7yV24Xzl.png&hash=4d4136804f207b748049405c6b85a570)
    click to enlarge (http://bit.ly/19d0QTj)

    * The market data show that the losses on January 15 were not the result of FXCM technology or FXCM margin requirements, but rather due to the extreme market dysfunction resulting from the SNB's irresponsible and unforeseen announcement to completely remove the 1.2000 EUR/CHF floor.

    * In light of the reckless actions of the SNB, FXCM has since ceased offering any currencies which carry significant risk due to potential manipulation by their respective governments either by a floor, ceiling, peg, or band.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 12, 2015, 02:31:54 AM
    Excellent information.

    Thanks Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: semaj on March 12, 2015, 06:01:58 AM
    Even an ordinary person could estimate how poor would be the damages which could be caused by  remove the 1.2000 self-imposed floor on the EUR/CHF exchange rate.
    In order to eliminate this sort of disastrous damages, SNB could create a buffer by leaking the news out via newspapers, gossip magazines and low impact press conference days before the actual announcement.
    However, SNB opted to release the news out in high impact mode, hence push the casualties to the utmost.
    When swiss france was in trouble back in several years ago, SNB was actively holding the Euro like a rescue  blister for couple of years; When the USD surged to a new height recently, this SNB just discarded the Euro like an used durex.
    I regret we never have a court to judge ethics. And, I must treat thread #293 as an analysis of the footprint of a robbery.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 12, 2015, 07:45:43 AM
    I like the part in brackets.. "not gradually"

    "Swiss National Bank (SNB) caused a flash crash that lead to historic dysfunction never seen before in the FX markets when it announced that it was completely (not gradually) removing the 1.2000 self-imposed floor on the EUR/CHF exchange"
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 13, 2015, 08:41:29 PM
    As far as my assessment that you will be up for Sale in a year .... I base that on the reported facts - that your overseas businesses are more profitable than your US Facing Business -- so if you sell those and just keep the US Business -- your going to see a massive revenue drop and an inability to service the debt

    As mentioned in my previous post, we absolutely do not plan on selling FXCM. That is also why we implemented the shareholder rights plan to prevent a hostile takeover. Our goal is to repay Leucadia by selling non-core assets, mainly on the institutional side. However, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan.


    You guys have bought some time that is all .... you have created such a credibility problem for yourself with your actions -- for most businesses they never come back from that sort of thing ......  whether FXCM can -- well time will tell.

    It was a tall order for someone outside of the FX industry to come in and write a $300 million dollar check. This was the type of thing only top management could do. But Leucadia sees the sustainability of FXCM, and that was everyone’s end goal. The financing we received from them has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren’t going anywhere.

    FXCM is still one of the only retail forex brokerages in the world to be regulated on four continents, and we comply with all regulatory capital requirements in the jurisdictions in which we operate. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. All of our global client base in our regulated entities minus US clients would be protected under a bankruptcy. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.

    Just as a follow up to my earlier post, here's an article in today's Wall Street Journal where Leucadia confirms that they have begun to receive payments from us and expect to recover more than a quarter of their investment within three months of the deal's closing: http://www.wsj.com/articles/leucadia-begins-recovering-fxcm-investment-1425049359 (http://www.wsj.com/articles/leucadia-begins-recovering-fxcm-investment-1425049359)

    I mentioned previously that FXCM has spent over $250 million dollars in the past few years making strategic acquisitions building up our non-core businesses, mainly on the institutional side. Our goal is to repay the Leucadia loan by selling those non-core assets. I can now provide more details on this. Below is a slide from the March 13 public presentation for our Q4 2014 financials and February 2015 operating metrics (http://bit.ly/1GNJfin).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSjOCUih.png&hash=3cfae3f62fd26ef24b4de0f2614e5ebb)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristjan_GSI on March 16, 2015, 11:08:27 AM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on March 16, 2015, 01:34:24 PM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.

    I personally would not complain about the commission, more about the way it is implemented.

    By charging commission once at the time of trade opening and again at the time of trade closing, you get three separate MT4 account entries instead of one.

    More importantly, because of this these charges cannot be picked up by MT4 and passed to an EA. When the commission is applied by the broker in the Commission column of MT4, not only does this neatly incorporate the commission into one trading line but also enables the EA to use the commission in its value calculations for Take Profit and Stop Loss actions.

    Also, the commission is given the same magic number of zero as manual trades which makes the work of an EA which deals with manual and EA trades more difficult.

    Other brokers can incorporate commissions (where charged) into the MT4 trade, why not FXCM?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 16, 2015, 06:42:31 PM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.

    I personally would not complain about the commission, more about the way it is implemented.

    By charging commission once at the time of trade opening and again at the time of trade closing, you get three separate MT4 account entries instead of one.

    More importantly, because of this these charges cannot be picked up by MT4 and passed to an EA. When the commission is applied by the broker in the Commission column of MT4, not only does this neatly incorporate the commission into one trading line but also enables the EA to use the commission in its value calculations for Take Profit and Stop Loss actions.

    Also, the commission is given the same magic number of zero as manual trades which makes the work of an EA which deals with manual and EA trades more difficult.

    Other brokers can incorporate commissions (where charged) into the MT4 trade, why not FXCM?

    You do realise that technically the way MT4 charges commissions is not legally correct and is against all investment banking conventions.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 17, 2015, 11:51:41 PM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.

    Hi Kristjan,

    We offer lower commissions to high volume traders through our Private Client Group. For details, please email privateclientgroup@fxcm.com
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 17, 2015, 11:57:50 PM
    I personally would not complain about the commission, more about the way it is implemented.

    By charging commission once at the time of trade opening and again at the time of trade closing, you get three separate MT4 account entries instead of one.

    More importantly, because of this these charges cannot be picked up by MT4 and passed to an EA. When the commission is applied by the broker in the Commission column of MT4, not only does this neatly incorporate the commission into one trading line but also enables the EA to use the commission in its value calculations for Take Profit and Stop Loss actions.

    Also, the commission is given the same magic number of zero as manual trades which makes the work of an EA which deals with manual and EA trades more difficult.

    Other brokers can incorporate commissions (where charged) into the MT4 trade, why not FXCM?


    Hi 999cjb,

    This is the first I've heard anyone mention the impact commissions could have on magic numbers and EAs. Thanks for sharing your feedback on this. I'm curious though. Many other brokers use a commission pricing structure on MT4. Have you not encountered the same issues with them?

    It's not that FXCM couldn't build the commission into the spread. (That's what we used to do before.) However, for transparency of trading costs, our new tight spreads no longer include FXCM's old pip markups. Instead, we charge a separate commission, so you know the exact amount FXCM is charging you to place your trade. (The spread cost you pay goes to the liquidity providers, not FXCM.)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 18, 2015, 12:19:43 AM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.

    Hi Kristjan,

    We offer lower commissions to high volume traders through our Private Client Group. For details, please email privateclientgroup@fxcm.com

    Hi Jason

    What sort of commission discounts can be acheived through your private client group?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: GTO on March 18, 2015, 02:07:15 AM
    @Jason, what is the tight spread for xauusd at FXCM?

    Mr.GTO ;)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on March 18, 2015, 06:33:31 AM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.
    Hi Kristjan,
    We offer lower commissions to high volume traders through our Private Client Group. For details, please email privateclientgroup@fxcm.com

    Hi Jason
    What sort of commission discounts can be acheived through your private client group?

    Additionally, could you please elaborate, how large trading volumes one should have in order to ask for more client friendly commissions?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on March 18, 2015, 06:58:50 AM
    Is it possible to ask for a reduction of commission if certain amount of lots is traded per month? The current 0.8 pips commission is too high compared to top mt4 brokers and its killing clients profits.

    I personally would not complain about the commission, more about the way it is implemented.

    By charging commission once at the time of trade opening and again at the time of trade closing, you get three separate MT4 account entries instead of one.

    More importantly, because of this these charges cannot be picked up by MT4 and passed to an EA. When the commission is applied by the broker in the Commission column of MT4, not only does this neatly incorporate the commission into one trading line but also enables the EA to use the commission in its value calculations for Take Profit and Stop Loss actions.

    Also, the commission is given the same magic number of zero as manual trades which makes the work of an EA which deals with manual and EA trades more difficult.

    Other brokers can incorporate commissions (where charged) into the MT4 trade, why not FXCM?

    You do realise that technically the way MT4 charges commissions is not legally correct and is against all investment banking conventions.

    And would these be the same banking conventions that presided over the financial meltdown?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on March 18, 2015, 07:14:21 AM
    I personally would not complain about the commission, more about the way it is implemented.

    By charging commission once at the time of trade opening and again at the time of trade closing, you get three separate MT4 account entries instead of one.

    More importantly, because of this these charges cannot be picked up by MT4 and passed to an EA. When the commission is applied by the broker in the Commission column of MT4, not only does this neatly incorporate the commission into one trading line but also enables the EA to use the commission in its value calculations for Take Profit and Stop Loss actions.

    Also, the commission is given the same magic number of zero as manual trades which makes the work of an EA which deals with manual and EA trades more difficult.

    Other brokers can incorporate commissions (where charged) into the MT4 trade, why not FXCM?


    Hi 999cjb,

    This is the first I've heard anyone mention the impact commissions could have on magic numbers and EAs. Thanks for sharing your feedback on this. I'm curious though. Many other brokers use a commission pricing structure on MT4. Have you not encountered the same issues with them?

    It's not that FXCM couldn't build the commission into the spread. (That's what we used to do before.) However, for transparency of trading costs, our new tight spreads no longer include FXCM's old pip markups. Instead, we charge a separate commission, so you know the exact amount FXCM is charging you to place your trade. (The spread cost you pay goes to the liquidity providers, not FXCM.)

    Hello Jason

    No. All the other brokers we use incorporate their commissions in the commissions column which means the entire trade value is linked with the magic number.

    The profit/loss, commission and swap values are all separately available to the EA coder within each trade so values can be accurately calculated.

    To be honest, I do not consider that I need to know how much the broker charges me for trading compared to the liquidity provider. The only important thing to me is the amount of money I will make on each individual trade or each basket of trades depending on the EA in use. Over time, I can compare performance with each EA on different brokers and make an informed decision on which brokers to use for each EA and which brokers to leave open with increased funds or close my accounts.

    The same principle applies when you buy a carton of milk in the supermarket. Your prime monetary concern is the cost to you at the till. You don't expect your receipt to show you how much of the price you paid is the charge from the farmer, milk processor, wholesaler or retailer. Nor do you wish to know the total of delivery costs.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on March 18, 2015, 07:56:03 AM
    It's a non issue Jason

    The commission issue here is only how it's shown in mt4 history. Most brokers show it as part of the trade. FXCM shows it as a withdrawal. So stats program think you withdrew money but it was a cost of the trade. It's really a non issue trade quality related
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: rodneyp on March 18, 2015, 09:19:17 PM
    It's a non issue Jason

    The commission issue here is only how it's shown in mt4 history. Most brokers show it as part of the trade. FXCM shows it as a withdrawal. So stats program think you withdrew money but it was a cost of the trade. It's really a non issue trade quality related

    It is 100% correct to shown it as a withdrawal each time a trade is filled.
    Title: FXCM Pays Additional $54 Million Owed to Leucadia
    Post by: Jason Rogers on April 02, 2015, 09:32:18 PM
    Quote from: Jason Rogers date=1426279289 link=msg=335320
    FXCM has spent over $250 million dollars in the past few years making strategic acquisitions building up our non-core businesses, mainly on the institutional side. Our goal is to repay the Leucadia loan by selling those non-core assets. I can now provide more details on this. Below is a slide from the March 13 public presentation for our Q4 2014 financials and February 2015 operating metrics (http://bit.ly/1GNJfin).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSjOCUih.png&hash=3cfae3f62fd26ef24b4de0f2614e5ebb)



    I mentioned previously about our plan to repay the Leucadia loan by selling non-core assets. Here's the latest update:

    FXCM Pays Additional $54 Million Owed to Leucadia

    Avoids Contingent Financing Fee of $30 Million

    NEW YORK, April 2, 2015 (GLOBE NEWSWIRE) -- FXCM Inc. (NYSE:FXCM) a leading online provider of foreign exchange (FX) trading and related services, today announced that it has repaid an additional $54 million outstanding under its credit agreement with Leucadia. The payment was funded in part with proceeds from the sale of FXCM Japan. FXCM has now repaid $66 million under the credit agreement, and as of April 1, 2015, FXCM's outstanding Leucadia loan balance is $244 million.

    Read full press release: FXCM Pays Additional $54 Million Owed to Leucadia (NYSE:FXCM) (http://ir.fxcm.com/releasedetail.cfm?ReleaseID=904690)[/INDENT]
    Title: Holiday Trading Hours for April
    Post by: Jason Rogers on April 02, 2015, 11:38:24 PM
    Below are the CFD holiday trading hours for Easter and ANZAC Day. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/14Wwoso


    Times below are in GMT
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F6CJ9td1.png&hash=75e1fa9e044f46b561bfb8a2a5cacd11)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on April 07, 2015, 07:03:34 PM
    Quote from: Jason Rogers date=1428014304 link=msg=335830

    Below are the CFD holiday trading hours for Easter and ANZAC Day. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/14Wwoso


    CORRECTION to previously listed holiday trading hours: ANZAC Day will not have any impact on AUS200 trading hours.
    Title: Forex Tax Treatment - Free Webinar
    Post by: Jason Rogers on April 08, 2015, 06:26:21 PM
    Attention US traders

    Every year brings new regulations, so we've got together with Green & Company Inc. for an exclusive webinar on Forex Tax Treatment on Thursday, April 9th at 4:15pm New York Time. Join Robert A. Green, CEO of Green & Company, Inc. and forex tax expert, as he prepares you for your income tax returns.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FCTmcgf4.png&hash=817dc0dadf294d6d2ee3e9b4020a742e) (http://bit.ly/1H4LDAz)

    Topics will Include:

    This webinar is a key step in your preparation before filing your taxes. Ensure you get the most out of your tax preparation. Space is limited, so register today (http://bit.ly/1H4LDAz).

    A recording of the webinar will be available for a cost of $9.95 to GreenTraderTax.com
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on March 23, 2015, 06:38:28 PM
    The offquotes errors are starting to piss me off.

     :I have maximum deviation set at 9999 pips and I still get those off quotes.. Fix it or consider going to market execution instead of instant execution.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on March 23, 2015, 07:22:22 PM
    The offquotes errors are starting to piss me off.

     :I have maximum deviation set at 9999 pips and I still get those off quotes.. Fix it or consider going to market execution instead of instant execution.
    The Forex Factory thread on FXCM is full of issues with spikes and traders getting fed up.
    They also seem to have reintroduced a dealing desk which according to them is voluntary upon request of the trader. Their rationale is the dealing desk is for non US traders with high leverage.
    They also have a new negative balance policy. Any negative amount over 50K, the trader eats. Anything under FXCM will cover
    http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?) (http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?))
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on March 23, 2015, 07:50:35 PM
    Its only in fast market obviously but it shouldn't happen at all.. They claim and I believe that they are a NDD but they use market maker options. And the off quotes messes with EA's
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 24, 2015, 02:42:13 PM
    The offquotes errors are starting to piss me off.

     :I have maximum deviation set at 9999 pips and I still get those off quotes.. Fix it or consider going to market execution instead of instant execution.
    The Forex Factory thread on FXCM is full of issues with spikes and traders getting fed up.
    They also seem to have reintroduced a dealing desk which according to them is voluntary upon request of the trader. Their rationale is the dealing desk is for non US traders with high leverage.
    They also have a new negative balance policy. Any negative amount over 50K, the trader eats. Anything under FXCM will cover
    http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?) (http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?))


    Hi Steve,

    While we believe NDD forex execution is the best option for our traders, we have introduced a dealing desk option for those traders that demand higher leverage.  Here's a comparison of the account types http://www.fxcm.com/markets/services/compare-account-types/ (http://www.fxcm.com/markets/services/compare-account-types/)

    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 24, 2015, 02:49:52 PM
    Its only in fast market obviously but it shouldn't happen at all.. They claim and I believe that they are a NDD but they use market maker options. And the off quotes messes with EA's

    Hi Zuttasoxx,

    With NDD forex execution, every order is offset one for one with a liquidity provider.  This means that all orders are filled dependent on liquidity. If the price requested in your order is not available, then the order will either be rejected or fill at the next best available price depending on how you have set maximum deviation for the order. 

    The 'off quotes' or 'invalid price' message occurs if the order price requested is no longer within your specified Maximum Deviation tolerance. Maximum deviation allows you to limit slippage on a trade, but the smaller maximum deviation is set the more likely the order might be rejected especially if prices are moving quickly. This is why we recommend increasing the maximum deviation level; however, keep in mind there is a trade off. Setting a low maximum deviation can reduce slippage but also may mean a higher order rejection rate if the market is volatile. Increasing maximum deviation can help decrease the order rejection rate, but it also indicates you are more willing to accept slippage which could occur when the market is more volatile.

    FXCM's is compensated by the commission you pay on each transaction or a pip mark-up depending on which pricing model you are using.  This means our revenue is driven by commissions on trading volume and not by client losses.  From our perspective, we would like to see as many orders executed as possible so our revenues increase, but order execution and whether your order is filled depends on market liquidity and how you have set your maximum deviation settings to control slippage.

    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Zuttasoxx on March 24, 2015, 02:51:39 PM
    I have max deviation  set at 9999 pips. Surely its within range
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Bigsteve on March 24, 2015, 06:42:21 PM
    The offquotes errors are starting to piss me off.

     :I have maximum deviation set at 9999 pips and I still get those off quotes.. Fix it or consider going to market execution instead of instant execution.
    The Forex Factory thread on FXCM is full of issues with spikes and traders getting fed up.
    They also seem to have reintroduced a dealing desk which according to them is voluntary upon request of the trader. Their rationale is the dealing desk is for non US traders with high leverage.
    They also have a new negative balance policy. Any negative amount over 50K, the trader eats. Anything under FXCM will cover
    http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?) (http://www.fxstat.com/en/p/iv/blog/7137338-FXCM---the-final-amendment-(episode-4?))
    I may have been misinformed about the 50,000.00 dollars negative protection believing it to be for FXCM Markets(US).
    In reading Forex Factory I believe it only pertains to FXCM UK

    Perhaps Jason can elaborate on the differences between FXCM US and FXCM UK with regard to negative balance and th first 50K of protection from it
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 25, 2015, 06:50:54 PM

    I may have been misinformed about the 50,000.00 dollars negative protection believing it to be for FXCM Markets(US).
    In reading Forex Factory I believe it only pertains to FXCM UK

    Perhaps Jason can elaborate on the differences between FXCM US and FXCM UK with regard to negative balance and th first 50K of protection from it

    Hi Steve,

    Pursuant to CFTC Regulation 5.16, clients are liable for any negative account balance.  CFTC rules apply to US brokers.

    With FXCM UK, we will waive the first US $50,000 of a client's total negative balance (determined by aggregating all of the client's negative balances across all accounts held by the FXCM group, incurred over a 24 hour period of time).  Additional details can be found in the press release http://ir.fxcm.com/releasedetail.cfm?ReleaseID=902619. (http://ir.fxcm.com/releasedetail.cfm?ReleaseID=902619.)

    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on March 25, 2015, 06:56:29 PM
    FXCM has spent over $250 million dollars in the past few years making strategic acquisitions building up our non-core businesses, mainly on the institutional side. Our goal is to repay the Leucadia loan by selling those non-core assets. I can now provide more details on this. Below is a slide from the March 13 public presentation for our Q4 2014 financials and February 2015 operating metrics (http://bit.ly/1GNJfin).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSjOCUih.png&hash=3cfae3f62fd26ef24b4de0f2614e5ebb)

    A few weeks ago I mentioned our goal is to repay the Leucadia loan by selling certain non-core assets, and today we have announced the first:


    FXCM to Sell FXCM Japan to Rakuten Sec for $62 Million

    NEW YORK, March 25, 2015 (GLOBE NEWSWIRE) -- FXCM Inc. (NYSE:FXCM) a leading online provider of foreign exchange (FX) trading and related services, today announced that FXCM Holdings, LLC and FXCM Newco, LLC ("FXCM") have signed a definitive agreement to sell FXCM Japan Securities Co., Ltd ("FXCM Japan") to Rakuten Securities, Inc. ("Rakuten Sec"), a top 5 FX broker in Japan, and a subsidiary of Rakuten, Inc. ("Rakuten") (TOKYO:4755), one of the world's largest Internet services companies, for a purchase price of approximately $62 million.

    Read full press release:  FXCM to Sell FXCM Japan to Rakuten Sec for $62 Million (NYSE:FXCM) (http://ir.fxcm.com/releasedetail.cfm?ReleaseID=903254)
    Title: Holiday Trading Hours for May
    Post by: Jason Rogers on April 29, 2015, 11:49:40 PM
    Below are the CFD holiday trading hours for May. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/14Wwoso]bit.ly/14Wwoso

    Times below are in GMT
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F31QH61a.png&hash=10c085fa0f7cdc6b64af137b242728e0)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on May 21, 2015, 10:22:30 AM
    I am getting as large as 1 pip slippages on eurusd lately. This is so dissappointing of them. They are obviously in trouble and now all kinds of bad things happen. Before the chf surprice they were actually pretty good in terms of execution and slippage. Now they are digging a hole for themselves. If this does not change soon then i'll  close my account with them and go back to axitrader or some other more reliable broker.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 22, 2015, 08:39:17 PM
    Quote from: Candlestick date=1432200150 link=msg=340252
    I am getting as large as 1 pip slippages on eurusd lately. This is so dissappointing of them.


    Hi Candlestick,

    We offer you the same No Dealing Desk (NDD) forex execution as before. It's important to keep in mind that slippage can increase in times of greater volatility such as the kind we have seen recently. However, unlike with some other brokers, slippage with FXCM can be either positive or negative. In fact, over a recent 12-month period, our clients benefited from over $21 million in positive slippage: http://bit.ly/16Z5Za2

    It's also worth noting that the Market Range feature on our Trading Station platform and the Enhanced* Maximum Deviation feature on our MT4 platform allow FXCM clients to limit the amount of negative slippage they receive, while still enjoying the full benefits of any positive slippage that's available: https://www.youtube.com/watch?v=iEGpuBRuTzw

    * On the MT4 platforms of some other brokers, the Max Dev feature is unavailable, or if it is available, then it will limit both your negative slippage and your positive slippage equally. By contrast, FXCM enhanced how Max Dev works on our MT4 platform allowing you to limit your negative slippage while still enjoying the full benefits of any positive slippage.


    Quote from: Candlestick date=1432200150 link=msg=340252
    They are obviously in trouble and now all kinds of bad things happen. Before the chf surprice they were actually pretty good in terms of execution and slippage.



    Despite the events of January 15th that resulted from the Swiss Franc movements, FXCM today remains in a strong competitive position:

    Since we are a publicly-traded company (NYSE ticker: FXCM) the details of our finances including the loan from Leucadia are well known. In fact, in our most recent quarterly earnings presentation, we clearly outlined how we plan to repay this debt. By contrast, most other forex brokers are privately-held companies, so it's hard to know how much debt they have on their books or the state of their finances.

    Over the past few years, FXCM has spent over $250 million dollars making strategic acquisitions building up our non-core businesses, mainly the institutional side as we tried to diversify the firm. We are now looking to sell some of those non-core assets; But, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. The first of these businesses, FXCM Japan, was sold in April for $62.0 million.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSjOCUih.png&hash=3cfae3f62fd26ef24b4de0f2614e5ebb)


    FXCM is pleased with how our debt reduction plan is proceeding.  We believe that in the near term we can pay down a majority of the loan. That's our goal. We are ahead of plan and the results of the FXCM Japan sale exceeded our expectations. With all the increased attention to our other properties, we are expecting robust and competitive auctions for the other non-core assets we have targeted to sell. To date, FXCM Repaid $81.6 million of the Leucadia loan as of today with $228.4 million principal remaining.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on May 26, 2015, 04:34:06 PM
    Have you lost a liquidity provider or what are the reasons behind the increase in spreads and negative slippages?

    You may say what ever you need to say in terms of justifying FXCM service quality, but the fact for me stays the same. FXCM service quality has gone worse since the CHF "surprise". The average spreads are higher. Mostly around 0.3-0.4 for EURUSD now during the London session and often even worse. Majority of slippages are negative. So making a statement that your clients benefit from positive slippage is ridiculous.

    I seriously hope that FXCM trading service quality gets better soon, because i do not want to go through all the trouble with some other broker again. You need to either start offering a better commissions or rebates to compensate the increase in trading cost for your clients.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 26, 2015, 07:59:02 PM
    Quote from: Candlestick date=1432654446 link=msg=340476

    Have you lost a liquidity provider or what are the reasons behind the increase in spreads and negative slippages?

    You may say what ever you need to say in terms of justifying FXCM service quality, but the fact for me stays the same. FXCM service quality has gone worse since the CHF "surprise". The average spreads are higher. Mostly around 0.3-0.4 for EURUSD now during the London session and often even worse. Majority of slippages are negative. So making a statement that your clients benefit from positive slippage is ridiculous.

    I seriously hope that FXCM trading service quality gets better soon, because i do not want to go through all the trouble with some other broker again. You need to either start offering a better commissions or rebates to compensate the increase in trading cost for your clients.



    In regards to our spreads and commissions, you can see on this live table (http://bit.ly/1zyo6Xu) just how competitive we are with other brokers in terms of pricing. The typical EUR/USD spread is 0.3 pips as listed on our website, and this info is updated on quarterly basis. Spreads can vary based on market volatility and liquidity, and we’ve seen with volatility increase post-SNB and now with events in Greece.

    (https://media.dailyfx.com/illustrations/2015/05/11/forex-trading-US-Dollar-support-and-resistance-levels_body_Picture_2.png)


    Market volatility can increase potential for slippage whether it be positive or negative and stats show this. On our No Dealing Desk (NDD) forex execution, FXCM simply passes on the best prices we receive from competing liquidity providers and use them to offset your orders. Since we offset each of your orders one-for-one, we don't profit from your losses or lose from your profits. Therefore, we don't benefit from any negative slippage you receive, or suffer from any positive slippage you receive.

    That's why FXCM clients receive positive slippage at least as frequently as negative slippage. The only difference is that positive slippage is more likely with limit orders, while negative slippage is more likely with stop orders. If you want to limit your negative slippage on markets orders, then as mentioned in my previous post, you can use Market Range feature on our Trading Station platform, or the enhanced Maximum Deviation feature on our MT4 platform.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: markr on May 26, 2015, 10:47:45 PM
    Hi

    Been with FXCM for some time now and today received an email from them telling me that "Automated trading is changing.Action required"- new terms and conditions- just wondered if anyone else has got the same?

    Mark

    PS: should clarify I am with FXCM UK
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on May 27, 2015, 05:51:05 AM
    Yes markr, i got the same. Read the email, its just a small formality.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on May 27, 2015, 06:04:42 AM
    @ Jason Rogers, is FXCM going to do start offering rebates or more effective commission lowering program? The current discount program is based on client account size and not based on the traded volume. This clearly shows that FXCM promotes having a large capital, but not active trading.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: markr on May 27, 2015, 06:07:07 AM
    Many thanks for the reply Candlestick
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 27, 2015, 08:18:14 PM
    Quote from: Candlestick link=msg=340493 date=1432703082

    @ Jason Rogers, is FXCM going to do start offering rebates or more effective commission lowering program? The current discount program is based on client account size and not based on the traded volume. This clearly shows that FXCM promotes having a large capital, but not active trading.



    On our NDD model, we make money from your trading volume. The more you trade, the more we make. The makes high-volume traders our best clients. I could ask one of my colleagues in our Active Trader department to follow up with you to determine whether you can qualify for lower commissions. If you would like that, please send me a private message with your contact details along with the best time to reach you.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 27, 2015, 08:34:45 PM
    Quote from: markr date=1432676865 link=msg=340487

    Hi

    Been with FXCM for some time now and today received an email from them telling me that "Automated trading is changing.Action required"- new terms and conditions- just wondered if anyone else has got the same?

    Mark

    PS: should clarify I am with FXCM UK


    Quote from: Candlestick date=1432702265 link=msg=340492

    Yes markr, i got the same. Read the email, its just a small formality.




    Since FXCM UK is regulated by the Financial Conduct Authority (FCA), we sent you that email to comply with a recent FCA announcement about automated and semi-automated trading systems. Regulations require us to assess your eligibility to use our trading signals, which include but are not limited to trading advice that originates from expert advisors (EAs) and automated strategies, and obtain your consent to execute trades on your behalf.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on May 28, 2015, 06:42:32 AM
    Quote from: Jason Rogers date=1432754294 link=msg=340522

    Quote from: Candlestick date=1432703082 link=msg=340493

    @ Jason Rogers, is FXCM going to do start offering rebates or more effective commission lowering program? The current discount program is based on client account size and not based on the traded volume. This clearly shows that FXCM promotes having a large capital, but not active trading.



    On our NDD model, we make money from your trading volume. The more you trade, the more we make. The makes high-volume traders our best clients. I could ask one of my colleagues in our Active Trader department to follow up with you to determine whether you can qualify for lower commissions. If you would like that, please send me a private message with your contact details along with the best time to reach you.


    I have asked for the discount. I was answered that the minimum account size for discount is 100 000 USD. I am way below that so i do not qualify even if i trade the same volume that some 100 000 USD account holders trade.
    This is why FXCM discount system does not make much sense.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 28, 2015, 11:45:53 PM
    Quote from: Candlestick date=1432791752 link=msg=340529
    I have asked for the discount. I was answered that the minimum account size for discount is 100 000 USD. I am way below that so i do not qualify even if i trade the same volume that some 100 000 USD account holders trade.
    This is why FXCM discount system does not make much sense.


    If your notional trading volume is at least 50M per month, then you can qualify for lower commissions through our Active Trader program (http://bit.ly/1J9UO3w) as shown in the table below.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FL3nHXUv.png&hash=e17afa9224950be61ed5e30c880e49ce)
    Title: Holiday Trading Hours for June
    Post by: Jason Rogers on May 28, 2015, 11:47:57 PM
    Below are the CFD holiday trading hours for June. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/14Wwoso

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FX74tzuh.png&hash=b4f791c8256bf50b54f47d40c4ffaea9)

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 02, 2015, 11:29:50 AM
    Just 2 minutes ago got a whopping -5.4pip hard stop loss slippage on eurusd. The price did not spike, but moved rather quickly up. Yet another proof that FXCM has serious liquidity problems and often cant even properly fill small positions like mine.
    This is by far the worst negative slippage i have experienced in past 5 months.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 02, 2015, 10:36:48 PM
    Quote from: Candlestick date=1433240990 link=msg=340714

    Just 2 minutes ago got a whopping -5.4pip hard stop loss slippage on eurusd. The price did not spike, but moved rather quickly up. Yet another proof that FXCM has serious liquidity problems and often cant even properly fill small positions like mine.
    This is by far the worst negative slippage i have experienced in past 5 months.


    No one likes to get negative slippage or their orders, but if 5.4 pips is the worst you've experienced with FXCM in 5 months, that would seen to indicate the quality of our liquidity and trade execution.

    Please keep in mind that regardless of the size of your order, it can only be executed at the price where the market is trading at the time. If the market price moves, that's when you can experience positive or negative slippage on our No Dealing Desk (NDD) forex execution. As you mentioned yourself, the price was moving quickly in this case.

    Also note that this negative slippage occurred with a stop order. Negative slippage is more likely with this order type due to the momentum of price movement when such orders are triggered. If it was a limit order instead, then you would be just as likely to benefit from positive slippage with FXCM: http://bit.ly/1qF1WwR
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 03, 2015, 07:09:40 AM
    Dear Jason, we all here know how slippages occur and how much of it is normal or not. -5.4pip during the London session and no spike movement is a very poor feed and liquidity quality. Thats a fact. There's nothing good about it.
    There was either a some kind of error or your liquidity provider has to improve.
    By the way, can you link to the information of the liquidity pool(s) FXCM is in?

    I may look overly negative in this thread, but i am actually not. I still love FXCM trading station and they are not bad at all. Howevever, Trading station should get a few improvements, to make it more user friendly. For example if popup window is open, the main windows freeze and are unusable. This should not be the case. Popup window should always stay on top of the main windows, but the main windows should be usable all times. Just like with mt4.
    Also, the trade popup window should save the last numbers typed in it, even if window is closed without taking the trade. Right now it only saves numbers (volume size) if the trade is taken.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 04, 2015, 12:02:53 AM
    Quote from: Candlestick link=msg=340752 date=1433311780
    There was either a some kind of error or your liquidity provider has to improve.


    If you believe there was an error, then I encourage you to file a trade inquiry using this form: http://bit.ly/1lQlJ7Z

    The Trade Services Team can then review your case, and if there was an error in our trade execution, they will make the appropriate correction to your account.

    Quote from: Candlestick link=msg=340752 date=1433311780
    By the way, can you link to the information of the liquidity pool(s) FXCM is in?


    Non-disclosure agreements with our liquidity providers prohibit me from naming them on this forum. However, since we are a publicly-traded company (NYSE ticker: FXCM), several of these LPs were mentioned in our October 2014 Investor Presentation (page 6): http://bit.ly/1Jmp0db

    Quote from: Candlestick link=msg=340752 date=1433311780
    I may look overly negative in this thread, but i am actually not. I still love FXCM trading station and they are not bad at all. Howevever, Trading station should get a few improvements, to make it more user friendly. For example if popup window is open, the main windows freeze and are unusable. This should not be the case. Popup window should always stay on top of the main windows, but the main windows should be usable all times. Just like with mt4.
    Also, the trade popup window should save the last numbers typed in it, even if window is closed without taking the trade. Right now it only saves numbers (volume size) if the trade is taken.


    I appreciate your feedback and have shared it with our software development team for Trading Station.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 05, 2015, 01:44:50 PM
    Here is why one should never use a low liquidity and slow feed broker like FXCM for in to news trading.

    Today on NFP news i had long position on audusd and short on eurusd. You might think its partially hedged and should be fine, but brokers like FXCM will prove you wrong and take your money away from you on both ways.
    So i got -37 pips slippage on my breakeven audusd long trade and -27 pips slippage on my eurusd short even so eurusd spiked lower.
    The delay to close the trades were close to 15 seconds. By the time my eurusd trade actually closed, the tradingview price feed was already showing me around +80 pips positive. Instead i got a result of -57 pips. So i was robbed a total of -137 pips on eurusd trade alone.

    So total I lost quite a bit of money there.
    A perfect example that retail brokers are good at taking every opportunity to rob you and there is nothing you can do about it, because they have an excuse ready that "there was no liquidity where your stops and TP were"

    This is the last time i have an open position in to news with them. They are just like any other bad retail broker.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Earleone on June 05, 2015, 02:14:04 PM
    I got positive slippage at Fort today. It is first time I have been getting with dealing desk broker. They was widening the spread so my SL eurusd at 1.12746 ( entry at 1.12766 so locked in profit 2 pips) They was closing at 1.11689 so I got positive slippage 105 pips . That was trade I was planning to let run so I am not happy but anyway it was pleasant with positive slippag.  I was also getting positive slippage for audusd and audjpy but also those should be running but was taken out because of widened spread. So better use trademanager with spike protection.

    I think it was by mistake from the broker ( They didnt think it was short positions the slipped :D )
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 08, 2015, 10:31:35 PM
    Quote from: Candlestick link=msg=340869 date=1433508290

    Here is why one should never use a low liquidity and slow feed broker like FXCM for in to news trading.

    Today on NFP news i had long position on audusd and short on eurusd. You might think its partially hedged and should be fine, but brokers like FXCM will prove you wrong and take your money away from you on both ways.
    So i got -37 pips slippage on my breakeven audusd long trade and -27 pips slippage on my eurusd short even so eurusd spiked lower.
    The delay to close the trades were close to 15 seconds. By the time my eurusd trade actually closed, the tradingview price feed was already showing me around +80 pips positive. Instead i got a result of -57 pips. So i was robbed a total of -137 pips on eurusd trade alone.

    So total I lost quite a bit of money there.
    A perfect example that retail brokers are good at taking every opportunity to rob you and there is nothing you can do about it, because they have an excuse ready that "there was no liquidity where your stops and TP were"

    This is the last time i have an open position in to news with them. They are just like any other bad retail broker.


    During a news events like NFP, the risk of slippage increases. With FXCM, however, your slippage can be either positive or negative. Stats show that our clients experience positive slippage on limit orders at least as frequently negative slippage on stop orders: http://bit.ly/1qF1WwR

    Furthermore, it's important to note that on our No Dealing Desk (NDD) forex execution, FXCM does not profit from your losses or lose from your profits, so we have no reason not to fill your orders at the best available price. In fact, we want you to be profitable, since we make money from your trading volume, and you will trade more if you are winning.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 09, 2015, 03:37:04 PM
    Quote from: Jason Rogers link=msg=340969 date=1433799095

    Quote from: Candlestick link=msg=340869 date=1433508290

    Here is why one should never use a low liquidity and slow feed broker like FXCM for in to news trading.

    Today on NFP news i had long position on audusd and short on eurusd. You might think its partially hedged and should be fine, but brokers like FXCM will prove you wrong and take your money away from you on both ways.
    So i got -37 pips slippage on my breakeven audusd long trade and -27 pips slippage on my eurusd short even so eurusd spiked lower.
    The delay to close the trades were close to 15 seconds. By the time my eurusd trade actually closed, the tradingview price feed was already showing me around +80 pips positive. Instead i got a result of -57 pips. So i was robbed a total of -137 pips on eurusd trade alone.

    So total I lost quite a bit of money there.
    A perfect example that retail brokers are good at taking every opportunity to rob you and there is nothing you can do about it, because they have an excuse ready that "there was no liquidity where your stops and TP were"

    This is the last time i have an open position in to news with them. They are just like any other bad retail broker.


    During a news events like NFP, the risk of slippage increases. With FXCM, however, your slippage can be either positive or negative. Stats show that our clients experience positive slippage on limit orders at least as frequently negative slippage on stop orders: http://bit.ly/1qF1WwR

    Furthermore, it's important to note that on our No Dealing Desk (NDD) forex execution, FXCM does not profit from your losses or lose from your profits, so we have no reason not to fill your orders at the best available price. In fact, we want you to be profitable, since we make money from your trading volume, and you will trade more if you are winning.


    If that is true, then FXCM seriously needs to work on your feed speed and liquidity, because right now it seems like FXCM is one of the worst brokers in terms on client feed performance during the news release.
    I have read many forums and threads since the NFP and looks like most brokers did a lot better than FXCM during that news.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 10, 2015, 07:42:11 PM
    Quote from: Candlestick date=1433860624 link=msg=340996
    If that is true, then FXCM seriously needs to work on your feed speed and liquidity, because right now it seems like FXCM is one of the worst brokers in terms on client feed performance during the news release.
    I have read many forums and threads since the NFP and looks like most brokers did a lot better than FXCM during that news.


    I read all the major forums to answer questions about FXCM and have seen nothing to indicate our execution is worse than others. In fact, it's not uncommon to see our clients praise the performance of our Trading Station platform during news events. The latest industry report by Finance Magnates for Q1 2015 shows that FXCM leads the way with $386 billion per month in retail forex volume (over 50% more than our next closest competitor).

    The most common question I see from our clients after a news event like NFP is from MT4 users who wonder why their platform freezes. They think it's problem on our end, when in fact it's usually related to the indicators/EAs they are running. Prices typically update more frequently during news events which means the MT4 platform has to do more calculations per second for each indicator/EA on the charts. Our tech support team is often able to help these MT4 users optimize their platform setup for trading news events.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on June 10, 2015, 10:03:38 PM
    Quote from: Jason Rogers link=msg=341044 date=1433961731

    Quote from: Candlestick date=1433860624 link=msg=340996
    If that is true, then FXCM seriously needs to work on your feed speed and liquidity, because right now it seems like FXCM is one of the worst brokers in terms on client feed performance during the news release.
    I have read many forums and threads since the NFP and looks like most brokers did a lot better than FXCM during that news.


    I read all the major forums to answer questions about FXCM and have seen nothing to indicate our execution is worse than others. In fact, it's not uncommon to see our clients praise the performance of our Trading Station platform during news events. The latest industry report by Finance Magnates for Q1 2015 shows that FXCM leads the way with $386 billion per month in retail forex volume (over 50% more than our next closest competitor).

    The most common question I see from our clients after a news event like NFP is from MT4 users who wonder why their platform freezes. They think it's problem on our end, when in fact it's usually related to the indicators/EAs they are running. Prices typically update more frequently during news events which means the MT4 platform has to do more calculations per second for each indicator/EA on the charts. Our tech support team is often able to help these MT4 users optimize their platform setup for trading news events.



    It is a fact that some users blame MT4 when their local hardware or enviromnent is actually to blame. We run Xeon and Intel I7 CPUs in our servers and they are quite lightly loaded at normal times, using 10% to 20% CPU in total. But at major high impact news times this can ramp up to 60% to 80% CPU. VPS users who are sharing a server with perhaps dozens of other users will see the host CPU running at 100% for some minutes during which time it is unable to service all the client requirements and may even disconnect for a while. Users will find their connection unresponsive.

    The situation is much worse with 5 digit broker accounts because there is likely to be at least ten and possibly up to 50 times as many ticks received as for 4 digit accounts.

    Common methods of reducing the load on your MT4 include "hiding" the symbols not being used by your EAs so the ticks from these pairs are not recorded, giving your overloaded computer system a better opportunity to process the reduced input.

    It is also true that you generally get what you pay for in VPS services. A cheap VPS will share a lower powered server with many more users which will effectively lock out users at busy times. So if you cannot, for whatever reason, operate your own servers at home or at your office, rent a dedicated server instead of a VPS so you are in full control of your operating environment.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 11, 2015, 10:39:59 AM
    Quote from: Jason Rogers link=msg=341044 date=1433961731

    Quote from: Candlestick date=1433860624 link=msg=340996
    If that is true, then FXCM seriously needs to work on your feed speed and liquidity, because right now it seems like FXCM is one of the worst brokers in terms on client feed performance during the news release.
    I have read many forums and threads since the NFP and looks like most brokers did a lot better than FXCM during that news.


    I read all the major forums to answer questions about FXCM and have seen nothing to indicate our execution is worse than others. In fact, it's not uncommon to see our clients praise the performance of our Trading Station platform during news events. The latest industry report by Finance Magnates for Q1 2015 shows that FXCM leads the way with $386 billion per month in retail forex volume (over 50% more than our next closest competitor).

    The most common question I see from our clients after a news event like NFP is from MT4 users who wonder why their platform freezes. They think it's problem on our end, when in fact it's usually related to the indicators/EAs they are running. Prices typically update more frequently during news events which means the MT4 platform has to do more calculations per second for each indicator/EA on the charts. Our tech support team is often able to help these MT4 users optimize their platform setup for trading news events.



    I am using FXCM Trading Station and its definately quicker than MT4 in terms of performance, but I still got those slippages. So problem is not the MT4, or Trading Station. Problem is that your price feed to the Trading Station and mt4 is very slow and your clients are always too far behind on queue compared to institutional traders. That is the reason why so large slippages occur.
    My high-end server is connected to 400MBs optics, So my ping is pretty much as good as it would be with any private server right next door to your server room. Not even comparable to any VPS, which are way slower in terms of performance. In fact i could take my laptop, go to in the middle of the forest, listen to the birds singing, connect and still have as good ping and way better PC performance than most VPS servers do. The wonders of 4G.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 11, 2015, 11:23:03 PM
    Quote from: Candlestick date=1434015599 link=msg=341066
    I am using FXCM Trading Station and its definately quicker than MT4 in terms of performance, but I still got those slippages. So problem is not the MT4, or Trading Station. Problem is that your price feed to the Trading Station and mt4 is very slow and your clients are always too far behind on queue compared to institutional traders. That is the reason why so large slippages occur.
    My high-end server is connected to 400MBs optics, So my ping is pretty much as good as it would be with any private server right next door to your server room. Not even comparable to any VPS, which are way slower in terms of performance. In fact i could take my laptop, go to in the middle of the forest, listen to the birds singing, connect and still have as good ping and way better PC performance than most VPS servers do. The wonders of 4G.


    You're suggesting that the main reason why slippage occurs is because of FXCM platform latency, which is not the case. The primary reason slippage occurs during news events is because prices can change dramatically, even from one tick to the next, and on our No Dealing Desk (NDD) forex execution, your order can only be filled at the price that's available in the market. It's also worth noting that recent NFP announcements have seen above average volatility with larger price movements. The table below gives an indication of the range and volatility experienced right around the number release, as compared to previous NFP dates.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F7lED9QL.png&hash=c57867d0b5401707e8fa90ddbc991ead)



    Anyone trading a news event like NFP in the forex, stock, or futures markets, has to be willing to accept the risk that goes along with having orders executed during illiquid market conditions. There's no sugar coating this. Slippage is one of the risks you assume when trading.

    If your stop loss order price is reached, then it is executed as a market order. You may want to sell at a certain price, but there has to be a buyer on the other side to complete that transaction. If there is no buyer at your stop price, then the order will be filled at the best available price. If the market gaps through your order price during an illiquid market period such as the weekend open or NFP, then you will likely experience slippage.

    The risk of slippage is greatest during volatile markets such as around a news events like NFP. Speaking of which, take a look at the chart below which shows the GBP/USD tick chart right at 8:30am ET during the March 8, 2013 NFP release.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fimg812.imageshack.us%2Fimg812%2F2015%2Fgbpusd44201332723pm.png&hash=70c1a1186db2072d413f873415b698aa)


    GBP/USD dropped from 1.50361 to 1.49972 in one tick. Yes one tick!  That means there were no quotes quoted by the liquidity providers in between those prices.  If you had an order to sell GBP/USD at 1.5020, your order would not have been filled at 1.5020 because there was no quote at that price from a liquidity provider offering to buy when you wanted to sell.  You likely would have been filled at the next available price around 1.49972.  FXCM isn't deciding to fill or not fill at certain prices, your orders are filled based on liquidity and where there is liquidity on the other side of the transaction to fill your order.

    Also, keep in mind that unlike with some other brokers, slippage at FXCM works both ways. If you have a limit or take profit order, and the price gaps in favor of your trade, then you will get filled at the more favorable price which is trading in the market. This is called positive slippage or price improvement.

    A study of over 43 million orders executed through FXCM over a 12-month period from September 2013 through August 2014 found that 53.32% of all stop and stop entry orders received negative slippage. However, the same study showed that over 60% of all limit and limit entry orders received positive slippage.

    That's due to the momentum of price movement when such order types are triggered. Stop orders are triggered when the price is moving against your trade, while limit orders are triggered when the price is moving in favor of your trade.

    The year-long study of trades executed through FXCM also revealed the following:


    Over the course of that year, FXCM clients benefited from over $21 million in positive slippage (http://bit.ly/P6lUzX).

    It's worth noting that the Market Range feature on our Trading Station platform and the Enhanced* Maximum Deviation feature on our MT4 platform allow FXCM clients to limit the amount of negative slippage they receive, while still enjoying the full benefits of any positive slippage that's available.


    * On the MT4 platforms of some other brokers, the Max Dev feature is unavailable, or if it is available, then it will limit both your negative slippage and your positive slippage equally. By contrast, FXCM enhanced how Max Dev works on our MT4 platform allowing you to limit your negative slippage while still enjoying the full benefits of any positive slippage.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 12, 2015, 12:12:20 PM
    All this is what you have to present to the public and stick with your story, but we both know that there are tens and hundreds of pending orders inside every pip even on the news release. I am familiar with institutional feeds and how crowded they are.
    Unfortunately i have no funds to afford it right now.
    I have to repeat myself one more here. The slippages for retail broker clients occur because we are on the bottom of the price feed and  last in priority list. Our dream is that one time, there will be a retail broker who can actually provide us a better quality feed.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: 999cjb on June 12, 2015, 12:54:30 PM
    Quote from: Candlestick link=msg=341096 date=1434107540

    All this is what you have to present to the public and stick with your story, but we both know that there are tens and hundreds of pending orders inside every pip even on the news release. I am familiar with institutional feeds and how crowded they are.
    Unfortunately i have no funds to afford it right now.
    I have to repeat myself one more here. The slippages for retail broker clients occur because we are on the bottom of the price feed and  last in priority list. Our dream is that one time, there will be a retail broker who can actually provide us a better quality feed.


    Trading on this type of account has a number of advantages but also disadvantages as you are finding out.

    When using an EA, on this account when the EA opens an order it must be filled regardless of slippage so whatever you put in the code regarding slippage is ignored and you must accept that, good or bad, that is what happens when you go "direct to market".

    So depending on the type of trading you are doing, there are some advantages in using a broker who acts as a filter for your trades in which case your specified slippage value is considered and the trade is rejected if the slippage is too high. The penalty is paid in slower execution and higher spreads.

    Which type of broker is better for you depends a lot on both the type of trading you are doing and your general outlook.
    Title: Forex volatility up on big week for economic event risk
    Post by: Jason Rogers on June 15, 2015, 09:55:27 PM
    (https://media.dailyfx.com/illustrations/2015/06/15/forex-weekly-trading-outlook-us-dollar_body_Picture_8.png)

    Data source: Bloomberg, DailyFX Calculations (http://bit.ly/1IfRKie)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Candlestick on June 16, 2015, 06:16:12 AM
    Quote from: Candlestick link=msg=340869 date=1433508290

    Here is why one should never use a low liquidity and slow feed broker like FXCM for in to news trading.

    Today on NFP news i had long position on audusd and short on eurusd. You might think its partially hedged and should be fine, but brokers like FXCM will prove you wrong and take your money away from you on both ways.
    So i got -37 pips slippage on my breakeven audusd long trade and -27 pips slippage on my eurusd short even so eurusd spiked lower.
    The delay to close the trades were close to 15 seconds. By the time my eurusd trade actually closed, the tradingview price feed was already showing me around +80 pips positive. Instead i got a result of -57 pips. So i was robbed a total of -137 pips on eurusd trade alone.

    So total I lost quite a bit of money there.
    A perfect example that retail brokers are good at taking every opportunity to rob you and there is nothing you can do about it, because they have an excuse ready that "there was no liquidity where your stops and TP were"

    This is the last time i have an open position in to news with them. They are just like any other bad retail broker.


    Update on that. I filed a complaint on the EURUSD trade i explained above. Today I got refunded the amount i lost due the slippage. They did not give me an explanation, but i am thankful that at least they admitted that this slippage was not the normal one.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on June 16, 2015, 10:40:39 PM
    Quote from: Candlestick date=1433311780 link=msg=340752
    There was either a some kind of error or your liquidity provider has to improve.


    Quote from: Jason Rogers date=1433372573 link=msg=340796
    If you believe there was an error, then I encourage you to file a trade inquiry using this form: http://bit.ly/1lQlJ7Z


    Quote from: Candlestick date=1434431772 link=msg=341224
    Update on that. I filed a complaint on the EURUSD trade i explained above. Today I got refunded the amount i lost due the slippage. They did not give me an explanation, but i am thankful that at least they admitted that this slippage was not the normal one.


    Thanks for the update. I'm glad the Trade Services Team resolved this case for you.
    Title: Trading the News: Federal Open Market Committee (FOMC) Interest Rate Decision
    Post by: Jason Rogers on June 17, 2015, 05:48:49 PM
    The updated forecasts coming out of the Federal Open Market Committee (FOMC) meeting may generate a bullish reaction in the greenback and spur downside pressures for EUR/USD should the central bank show a greater disposition to remove the zero-interest rate policy (ZIRP) in 2015.

    What’s Expected:
    (https://media.dailyfx.com/illustrations/2015/06/17/Hawkish-Fed-to-Undermine-EUR-USD-June-Advance-Dot-Plot-in-Focus_body_ScreenShot416.png)

    Expectations: Bullish Argument/Scenario
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fv2KheMa.png&hash=79a354d69acef2dc6acb41400cb54136)
    The Fed may continue to highlight an upbeat outlook for the U.S. economy as the central bank anticipates a stronger recovery to emerge in the second-half of the year, and the fresh forecasts may help the greenback resume the bullish trend from earlier this year should the dot-plot remain centered around 0.50% to 0.75% for 2015.

    Risk: Bearish Argument/Scenario
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FWwIuU4d.png&hash=9bc75225c4951e2fcd9387a6046af499)
    Nevertheless, we may see a growing number of Fed officials show a greater willingness to retain the ZIRP for an extended period of time, and the central bank may sound more dovish this time around as the ongoing slack in the real economy limits the committee’s scope to achieve the 2% inflation target over the policy horizon.

    How To Trade This Event Risk
    https://www.youtube.com/watch?v=1OATW3xZG-U

    You can join DailyFX on Demand (http://"http://bit.ly/1d1queM") for live coverage of the entire event.
    Title: British Pound Expected to Continue Higher versus Yen
    Post by: Jason Rogers on June 25, 2015, 06:22:20 PM
    According to David Rodriguez's Weekly Speculative Sentiment Index report (http://bit.ly/1HjwUSE), the ratio of long to short positions in the GBP/JPY stands at -2.68 as 27% of traders are long. Yesterday the ratio was -1.97; 34% of open positions were long.

    (https://media.dailyfx.com/illustrations/2015/06/25/ssi_table_story_body_Picture_7.png)


    Long positions are 19.1% lower than yesterday and 20.7% below levels seen last week. Short positions are 10.0% higher than yesterday and 8.5% above levels seen last week.

    (https://media.dailyfx.com/illustrations/2015/06/25/ssi_table_story_body_Picture_8.png)


    We use our SSI as a contrarian indicator to price action, and the fact that the majority of traders are short gives signal that the GBP/JPY may continue higher.

    (https://media.dailyfx.com/illustrations/2015/06/25/ssi_gbp-jpy_body_Picture_1.png)


    The trading crowd has grown further net-short from yesterday and last week. The combination of current sentiment and recent changes gives a further bullish trading bias.
    Title: Euro Set for Rocky Week as Greece Stares into the Abyss
    Post by: Jason Rogers on June 29, 2015, 06:30:43 PM
    What currency strategist Christopher Vecchio noted on DailyFX.com last Friday, but is absolutely worth reiterating now, is the notion of risk management with respect to the EUR-crosses. It may be deemed best risk management practice for traders to reduce position size and leverage in EUR-crosses for the foreseeable future.

    (https://media.dailyfx.com/illustrations/2015/06/28/Euro-Set-for-Rocky-Week-as-Greece-Stares-into-the-Abyss_body_Picture_1.png)


    While the potential outcome for Greece is unknown - the absolute magnitude of the fallout around a positive or negative outcome will be enough to have a significant impact on prices over the coming week (http://bit.ly/1eeOhsq) at a minimum.
    Title: What are the Critical Dates for Greece and the Euro?
    Post by: Jason Rogers on June 30, 2015, 05:17:14 PM
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F3B38CuK.png&hash=ca204cb8b6280ca292ee60bf1e134355)
    Data Source: Bloomberg, Wall Street Journal. Prepared by David Rodriguez, Quantitative Strategist for DailyFX.com



    What’s the Most Important Date on the Calendar?

    In concrete terms, the single most significant deadline on the calendar is likely the European Central Bank bond repayment (http://bit.ly/1RQjfUT) due on July, 19—assuming that the Greek Government remains solvent up until that point.

    Any surprises could force substantial market moves, and traders should limit trading leverage—particularly in EUR pairs—ahead of the key dates. Caution is advised until we see a true breakthrough in negotiations.
    Title: ADP Employment Change Significant Beat Ahead of Non-Farm Payrolls
    Post by: Jason Rogers on July 01, 2015, 09:40:18 PM
    Talking Points
    Title: Holiday Trading Hours for July
    Post by: Jason Rogers on July 02, 2015, 12:03:53 AM
    Below are the CFD holiday trading hours for July. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: bit.ly/14Wwoso (http://bit.ly/14Wwoso)

    Times below are in GMT
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FmKrY2xM.png&hash=006db5a5fea2772df5dbd5a547e59fee)
    Title: Dollar Regains Control as Retails FX Traders Switch Direction
    Post by: Jason Rogers on July 02, 2015, 09:24:58 PM
    Below are highlights from David Rodriguez's weekly report on the Speculative Sentiment Index (SSI):

    (https://media.dailyfx.com/illustrations/2015/07/02/ssi_table_story_body_Picture_7.png)

    Talking Points
    Title: Breakout Strategies Favored on Euro Pairs
    Post by: Jason Rogers on July 06, 2015, 05:56:23 PM
    Volatility prices remain high as Greek voters rejected a Eurogroup bailout and raised the risks of a Greek exit from the Euro Zone.


    (https://media.dailyfx.com/illustrations/2015/07/06/forex-trading-for-the-week-ahead_body_Picture_4.png)
    Data source: Bloomberg, DailyFX Calculations



    Thus current market conditions may favor our Breakout2 trading strategy in most of the especially risk-sensitive currency pairs.


    (https://media.dailyfx.com/illustrations/2015/07/06/forex-trading-for-the-week-ahead_body_Picture_3.png)



    Quantitative strategist David Rodriguez explains the Breakout2 trading system in his article on DailyFX.com (http://bit.ly/1e632aa)
    Title: US Dollar and Japanese Yen on Target to Hit these Price Levels
    Post by: Jason Rogers on July 07, 2015, 05:43:08 PM
    The US Dollar and Japanese Yen have broken sharply higher versus the Euro and British Pound. Here are the levels that quantitative strategist David Rodriguez is watching next.

    EUR/USD

    (https://media.dailyfx.com/illustrations/2015/07/07/forex-trading-volume-at-price-levels_body_x0000_i1036.png)
    Chart source: The Weekly Volume at Price Report (http://bit.ly/1HKo2rz) on DailyFX.com


    The Euro has broken major levels of volume-based support and currently trades just above noteworthy congestion near $1.0900. A larger breakdown leaves little in the way of a test of $1.08, while former support is current resistance starting at $1.10 and extending through $1.12.

    _


    GBP/JPY

    (https://media.dailyfx.com/illustrations/2015/07/07/forex-trading-volume-at-price-levels_body_x0000_i1032.png)
    Chart source: The Weekly Volume at Price Report on DailyFX.com


    The Sterling has traded below important congestion versus the Yen at the ¥190 level, and support is now seen at December, 2014 highs near ¥188—likewise an important volume-based congestion zone. Our focus remains to the downside, and former support turns to resistance starting near ¥190.
    Title: Volume & Sentiment Alignment on AUD/USD Favors Downside
    Post by: Jason Rogers on July 08, 2015, 10:38:40 PM
    Recently, China’s Shanghai Index has seen a 29% drop from mid-June highs taking it negative for the year and hurting regional sentiment. There is also risk-off sentiment due to concerns over Greece’s potential exit from the Eurozone and hard assets, such as Oil moving aggressively lower. Earlier today, the Thomson Reuters CRB Commodity Equity Index hit a 5-year low today. This risk-off environment has created a sell-off in AUD/USD.


    (https://media.dailyfx.com/illustrations/2015/07/08/AUDUSD-Volume-Sentiment-July-8_body_Traders_Continue_Selling_US_Dollars_into_Recent_Bounce.png)
    Screen capture from DailyFXPlus.com



    In his article today on DailyFX.com (http://bit.ly/1JQ0zFK), forex trading instructor Tyler Yell highlights how retail FX traders have aggressively and unsuccessfully fought this downtrend, as you see from the picture above. This fight has taken place as AUD/USD continued lower. Sentiment favors further downside as you can see when the client positioning is heavily leaning one direction, it often aligns with a strong trend that they’re hoping is about to reverse.


    (https://media.dailyfx.com/illustrations/2015/07/08/AUDUSD-Volume-Sentiment-July-8_body_Picture_3.png)
    Screen capture from DailyFXPlus.com



    Additionally, you can see that Retail Open Long Positions have increased and are at their greatest exposure since the market peaked in spring of 2014. The changes in long and shorts show additionally that the long view is getting more aggressive. The increase in retail long positions are 23.7% above levels seen last week showing the fight is only accelerating.


    (https://media.dailyfx.com/illustrations/2015/07/08/AUDUSD-Volume-Sentiment-July-8_body_Picture_9.png.full.png)
    Real Volume from Marketscope 2.0 charts



    You can see above that the recent break of support shown by white lines attracted a relatively large amount of volume. With an increasing amount of support or multitude of buyers, a sustained move below that 4-month support of 0.7550/0.7600 could develop.
    Title: US Dollar Remains in Position for Gains versus GBP, AUD, NZD
    Post by: Jason Rogers on July 09, 2015, 07:59:43 PM
    According to David Rodriguez's latest analysis of the Speculative Sentiment Index (SSI), the US Dollar and the Japanese Yen remain in position to hit fresh highs.

    (https://media.dailyfx.com/illustrations/2015/07/09/ssi_table_story_body_Picture_8.png)

    You can see the details of what he's watching in his Weekly SSI Report on DailyFX.com (http://bit.ly/1NRCgFl)
    Title: The Weekly Volume Report: High Turnover Euro Capitulation
    Post by: Jason Rogers on July 13, 2015, 06:56:23 PM
    Talking Points



    Daily Volume Chart: EUR/USD
    (https://media.dailyfx.com/illustrations/2015/07/10/volume_jul7_10_body_Picture_3.png)
    Charts Created using Marketscope – Prepared by Kristian Kerr





    Title: US Dollar Trades at Make or Break Levels versus the Euro, Yen
    Post by: Jason Rogers on July 14, 2015, 07:58:35 PM
    The US Dollar is at a potentially pivotal zone of support versus the Japanese Yen but eyes key resistance against the Euro. Here are the levels that quantitative strategist David Rodriguez is watching:

    EUR/USD

    (https://media.dailyfx.com/illustrations/2015/07/14/forex-trading-volume-levels-for-euro-and-japanese-yen_body_x0000_i1033.png)
    Chart source: The Weekly Volume at Price Report (http://bit.ly/1I0aoAu) on DailyFX.com



    The Euro continues to hold below significant volume-based resistance starting at $1.12, and continued failure leaves our focus to the downside. Near-term support is the psychologically significant $1.10 mark, while a break below targets congestion and volume-based support near $1.09.

    _


    USD/JPY

    (https://media.dailyfx.com/illustrations/2015/07/14/forex-trading-volume-levels-for-euro-and-japanese-yen_body_x0000_i1031.png)
    Chart source: The Weekly Volume at Price Report on DailyFX.com



    The US Dollar has recently failed near notable congestion and volume-based resistance versus the Yen starting at ¥123.50, and continued failure at these levels leaves support near comparable volume levels near ¥121.50.
    Title: Euro Forecast to Hit Further Lows on Major Sentiment Shift
    Post by: Jason Rogers on July 16, 2015, 06:05:24 PM
    Continued Euro tumbles have been met with aggressive retail FX crowd buying, and our trader sample shows that traders are close to flipping to net-long the EUR/USD for the first time since March. We typically use retail positioning as a contrarian indicator to price action; crowds remain net-short and as such we might call for Euro gains.

    (https://media.dailyfx.com/illustrations/2015/07/16/ssi_eur-usd_body_Picture_6.png)


    Yet the severity with which sentiment has flipped warns that the Euro may continue lower. The pair currently trades at congestion-based support near $1.0900, and a further breakdown targets the May low near $1.08 and eventually a return towards the year-to-date low near $1.0440.

    See more analysis for other currencies in this week's Speculative Sentiment Index (http://bit.ly/1LcJne3) (SSI) report on DailyFX.com
    Title: New SSI Snapshots Indicator
    Post by: Jason Rogers on July 28, 2015, 07:00:50 PM
    According to the latest readings from our Speculative Sentiment Index (SSI), the ratio of long to short positions in the EUR/USD stands at -1.68. That means there are 1.68 short positions among FXCM's retail client base for each long position.

    (https://media.dailyfx.com/illustrations/2015/07/28/SSI_2015-07-28_66516851_body_Picture_13.png)


    In other words, only 37% of traders are long, while 63% are short. We use our SSI as a contrarian indicator to price action, and the fact that the majority of traders are short gives signal that the EUR/USD may continue higher.
    _

    For years, FXCM clients have been able to get SSI updates on DailyFXplus.com, but now you can also get real-time SSI data for up to 19 symbols directly on your charts.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FxzJ2U8g.png&hash=8885c871bf83060a70eb2c607e6a4624)


    The SSI Snapshots (http://bit.ly/1Mt5dJv) indicator updates every second, so you have the most up-to-date info on the marketplace. And with convenient docking, you can position the indicator on any chart so it never gets in the way.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 29, 2015, 11:24:42 PM
    Quote from: Jason Rogers date=1438106450 link=msg=344103
    For years, FXCM clients have been able to get SSI updates on DailyFXplus.com, but now you can also get real-time SSI data for up to 19 symbols directly on your charts.


    This Thursday, we are hosting a live SSI webinar. In this webinar, DailyFX Strategist James Stanley will show traders how to install, implement, and strategize with the Speculative Sentiment Index, which is now available through our new SSI Snapshots indicator for Trading Station Desktop.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FaT1ggHn.png&hash=3d1f985c3a534e8793d2089b075d5afc)

    This one-hour SSI webinar will take place at two times on Thursday.

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 31, 2015, 12:29:56 AM
    Quote from: Jason Rogers link=msg=344173 date=1438208682
    This Thursday, we are hosting a live SSI webinar. In this webinar, DailyFX Strategist James Stanley will show traders how to install, implement, and strategize with the Speculative Sentiment Index, which is now available through our new SSI Snapshots indicator for Trading Station Desktop.


    Here's a recording of today's SSI webinar for those who could not attend: https://attendee.gotowebinar.com/recording/2656742617809706753
    Title: Holiday Trading Hours for September
    Post by: Jason Rogers on September 02, 2015, 06:56:43 PM
    Below are the CFD holiday trading hours for September. Forex trading hours remain unchanged.


    Times below are in GMT
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FQG1pKWh.png&hash=688b5b6f2d3871dd4f9365e473fdd02a)



    Note that there will be 4 days of rollover interest earned or paid on all currency trades open today at 5pm New York Time (21:00 GMT).

    You can view the complete holiday rollover interest schedule here: http://bit.ly/14Wwoso
    Title: New Trading Analytics
    Post by: Jason Rogers on September 17, 2015, 11:48:21 PM
    All FXCM clients now have access to our new online app Trading Analytics (http://bit.ly/1McF5B9).

    They offer a simple but powerful way to:

    Use them to see what time of day you are most successful:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fwhat-time-of-day-image.jpg&hash=bf51978666d74f0931f2c9c3219d10bb)

    And the risk/reward profile of your current strategies:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fanalytics-table-graphic.jpg&hash=fcb3a46bdb9fb1fe6b149f9d63433f18)
    Title: FXCM's $10,000 Monthly Challenge
    Post by: Jason Rogers on September 21, 2015, 11:04:37 PM
    Attention US traders,

    Our new monthly contest lets you showcase your skills and compete for $10,000 in cash prizes.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fmonthly-prize-pool.jpg&hash=0eb014d4fab6458afc6344d55ebb92ae)



    All FXCM US Mini account holders are automatically entered. The best percentage return each month wins. Visit the contest webpage for complete rules and the current leaderboard (http://bit.ly/1FYyWUC).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FlnbD4bq.png&hash=0d4b68529935323d181e911cfd78be2c)



    A great way to track your performance is through FXCM's Trading Analytics. This new online app analyzes your trades so you can easily see what areas need improvement. You can use your FXCM account details to log into Trading Analytics (http://bit.ly/1McF5B9).

    They offer a simple but powerful way to:


    Use them to see what time of day you are most successful:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fwhat-time-of-day-image.jpg&hash=bf51978666d74f0931f2c9c3219d10bb)



    And the risk/reward profile of your current strategies:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fanalytics-table-graphic.jpg&hash=fcb3a46bdb9fb1fe6b149f9d63433f18)
    Title: Update to Trading Station Desktop
    Post by: Jason Rogers on October 21, 2015, 12:10:21 AM
    The latest version of Trading Station Desktop is now available for download (http://download.fxcorporate.com/FXCM/FXTS2Install.EXE?cmp=70160000000MusRAAS).


    We've made 176 performance enhancements to improve order execution and further stabilize the platform, along with many other polishes to functionality to optimize your trading experience. Below are a couple of the new features.


    Good-Till-Date Entry Orders

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FU4o8r0Q.png&hash=191b505dd1943fe2b514e915b843b518)


    Market Behavior Indicators

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F5hfwpNM.png&hash=e390057cec95ff05d068b94f4acec6ed)
    Title: Trading Hours for End of Daylight Savings Time
    Post by: Jason Rogers on October 22, 2015, 11:19:17 PM
    Please note the upcoming changes to CFD trading hours due to the end of daylight savings time in Europe and the United States on 25 October and 1 November respectively. Complete details can be found at the FXCM Platform Update Center (http://bit.ly/11Tjjdx).


    Forex Trading Hours

    In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift on 1 November from GMT-4 to GMT-5, the trading desk hours will also shift by one hour in GMT terms. Starting that week, the trading desk will open at 22:00 GMT on Sunday and close at 22:00 GMT on Friday.


    A special note for all MT4 clients on our New York Close servers

    The time zone on our New York Close MT4 servers will change on the weekend of 1 November from GMT+3 to GMT+2. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+2 that weekend.
    Title: Introducing FXCM Enhanced Index CFDs
    Post by: Jason Rogers on October 27, 2015, 11:03:55 PM
    Attention CFD Traders,

    Thanks to an upgrade to our back end technology, we have created an ideal trading environment for all traders—especially for scalpers, news traders and EA traders—to easily implement many strategies on popular stock indices such as the GER30 (DAX) and US30 (Dow 30).

    BENEFITS OF OUR ENHANCED INDEX CFDS:



    USOil, UKOil, NGAS, GER30, FRA40, UK100, EUSTX50, SPX500, NAS100 and US30.


    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: Forex Trading Contest - FXCM's $10,000 Monthly Challenge
    Post by: Jason Rogers on October 29, 2015, 09:46:42 PM
    Attention US traders,

    Last month I told you about our new $10,000 Monthly Challenge. I'm now happy to announce our inaugural winner Grant who topped the pool of 21,612 traders by producing an astounding 499% return on his equity for the month of September!

    DailyFX trading instructor Walker England had a chance to speak with Grant about how he got his start in forex, his trading techniques and his views on the market: September 2015 $10,000 Challenge Winner (http://bit.ly/1MwGZ3p)


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fassets.fxcm.com%2Fresponsive%2Fimg%2Fpages%2Fadvantages%2Fmini-account%2Fmonthly-prize-pool.jpg&hash=0eb014d4fab6458afc6344d55ebb92ae)



    It's almost the end of the month which means another opportunity to compete in our $10,000 Monthly Challenge is just around the corner.

    In order to be eligible to compete, a trader must have a live FXCM US Mini Account for the entirety of the month. For the purposes of the contest, the trading month officially begins at 5pm New York Time on the last day of the previous calendar month and ends at 5pm on the last day of each calendar month.


    Contest Highlights



    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Kristofer on November 11, 2015, 09:14:34 PM
    I read that a French regulator fined FXCM for 200000 euro. The fine is not small at all! I wonder for what?
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 11, 2015, 10:55:19 PM
    Quote from: Kristofer link=msg=349285 date=1447276474

    I read that a French regulator fined FXCM for 200000 euro. The fine is not small at all! I wonder for what?


    Hi Kristofer,

    This matter pertains to clients back in 2009-2011, the company has since stopped doing business with these firms. The company has also implemented enhanced internal control mechanisms of checking introducing brokers and partner companies.
    Title: Holiday Trading Hours for November
    Post by: Jason Rogers on November 19, 2015, 11:17:48 PM
    Here's a link to the CFD holiday trading hours for November: http://bit.ly/1MF8d2l

    Forex trading hours remain unchanged.

    Note that there will be 4 days of rollover interest earned or paid on all currency trades open on Tuesday, November 24th at 5pm New York Time (22:00 GMT).

    You can view the complete holiday rollover interest schedule here: http://bit.ly/1OTyZK6
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 24, 2015, 11:23:31 PM
    Quote from: Jason Rogers link=msg=349651 date=1447975068

    Here's a link to the CFD holiday trading hours for November: http://bit.ly/1MF8d2l

    Forex trading hours remain unchanged.

    Note that there will be 4 days of rollover interest earned or paid on all currency trades open on Tuesday, November 24th at 5pm New York Time (22:00 GMT).

    You can view the complete holiday rollover interest schedule here: http://bit.ly/1OTyZK6



    Hi Everyone,

    I will be out of the office for the rest of the week for the Thanksgiving holiday here in the US and will respond to your forum posts when I return next week.

    If you require immediate assistance, please contact our 24-hour live customer support team: http://bit.ly/1ilO0qa

    Forex trading hours remain unchanged for the Thanksgiving holiday, and the holiday trading hours for CFDs are listed in my previous post.

    For everyone celebrating Thanksgiving this week, I wish you a happy one! :)
    Title: Happy Holidays From FXCM
    Post by: Jason Rogers on December 15, 2015, 11:15:00 PM
    Happy Holidays From FXCM

    The holidays are coming fast, so I want to make sure you are aware of our special forex trading hours for Christmas and New Year's:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FHg75etx.png&hash=81da7afea6f566da5ef96d68e7669bb8)

    Click here for CFD Holiday Trading Hours (http://bit.ly/1MF8d2l). (CFD trading is not available to US residents.)
    Click here for the Holiday Rollover Schedule (http://bit.ly/1k11eJ5).

    Aside from Christmas and New Year's, FXCM's live customer support team is available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 22:00 and 22:15 GMT and closes Fridays at 21:55 GMT.

    FXCM encourages you to review and update your account profile on an annual basis to ensure the information within your profile is accurate and up to date. To ensure accurate account information, please log in to MyFXCM.com with your live account log-in details and make any necessary changes under "Account Information."

    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 18, 2015, 07:29:55 PM
    I will be out of the office for the Christmas holiday and will reply to your posts and private messages when I return on December 30th. Our holiday hours are listed in my previous post. If you require immediate assistance, please contact our live customer support team: http://bit.ly/1ilO0qa

    For all of you celebrating Christmas, I wish you a happy one!

    Peace on Earth, Goodwill to All! :)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 30, 2015, 05:26:07 PM
    I just received the following heads up from DailyFX senior strategist David Rodriguez:

    As a quick note, please be aware that rollover charges are especially elevated tonight [5pm New York time rollover] for the GBP, EUR, and JPY. It is near-identical to last year, when a sharp drop in available liquidity forced interbank Forward rates to deviate substantially from their typical spread to spot prices.

    In short: strong demand for overnight lending in JPY, GBP, and EUR has been met with short supply, and pricing has surged accordingly.

    See the article from last year for reference (http://bit.ly/1Px6YaO), while I’ve attached some Bloomberg screens from today for further illustration.



    GBP/USD Rolls
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FEt3fpcs.gif&hash=6f6025cdfaf84b177b1cc0f9a586dc79)
    source: Bloomberg


    EUR/USD Rolls
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FGb2RXQt.gif&hash=18d250666d0248f39cfb820dc0ed88d2)
    source: Bloomberg


    USD/JPY Rolls
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FvvYt3zV.gif&hash=2f6dcfb55a009a71b43a070213f1bc84)
    source: Bloomberg

    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 31, 2015, 04:53:30 PM
    I will be out of the office until January 4th and will reply to your posts and private messages when I return. Our New Year's holiday hours are listed in my post quoted below. If you require immediate assistance, please contact our live customer support team: http://bit.ly/1ilO0qa

    I wish all of you a blessed and prosperous new year!

    Quote from: Jason Rogers link=msg=350449 date=1450221300

    Happy Holidays From FXCM

    The holidays are coming fast, so I want to make sure you are aware of our special forex trading hours for Christmas and New Year's:

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FHg75etx.png&hash=81da7afea6f566da5ef96d68e7669bb8)

    Click here for CFD Holiday Trading Hours (http://bit.ly/1MF8d2l). (CFD trading is not available to US residents.)
    Click here for the Holiday Rollover Schedule (http://bit.ly/1k11eJ5).

    Aside from Christmas and New Year's, FXCM's live customer support team is available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 22:00 and 22:15 GMT and closes Fridays at 21:55 GMT.

    FXCM encourages you to review and update your account profile on an annual basis to ensure the information within your profile is accurate and up to date. To ensure accurate account information, please log in to MyFXCM.com with your live account log-in details and make any necessary changes under "Account Information."

    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: Update to Trading Station Desktop
    Post by: Jason Rogers on January 07, 2016, 08:15:28 PM
    Just a quick heads up: a new version of Trading Station Desktop is now available (http://bit.ly/1O20wZ1).

    That means the next time you log into the platform after this weekend, it will automatically update you to the latest version. If don't want to wait, then you can install the new version now: http://bit.ly/1O20wZ1

    It was first released on 21 December 2015, so if you installed the platform after that date, then you already have the latest version.

    New features include:

    Please let me know if you have any questions about the update.

    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: CNH rolls surge as China gets more aggressive in deterring speculation
    Post by: Jason Rogers on January 11, 2016, 05:39:09 PM
    DailyFX quantitative strategist David Rodriguez sent me the following alert this morning:

    "overnight rollover charges in the USD/CNH have surged as the PBOC has unofficially made it substantially more expensive to hold CNH-short positions. This is consistent with their preference to defend the CNH against speculation, and theres no question that they're feeling the heat on the surge in the CNH vs CNY spread. (more on that here (http://bit.ly/1S74MIz))"


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FpbPx1cw.jpg&hash=e89314f14cd2d7022ecc0742847d7fe9)
    image source: Bloomberg

    Title: FXCM Reports Spread Data for 2015
    Post by: Jason Rogers on March 02, 2016, 02:57:43 AM
    EUR/USD Spread Averaged 0.3 during Peak Trading Hours in 2015
    EUR/USD Spread .1 or less 8.32% in 2015


    Today we reported our worldwide average spread data on several of the top currency pairs.

    The data were compiled using the average spread for standard accounts during peak market trading hours as well as non-peak trading hours. We also looked at the percentage of time spreads were .1 pip or less, at any time of the day.

    Below are the data for EUR/USD, and you can see the info for other pairs in the full report (http://bit.ly/1QRwMk1).


    75% of EUR/USD orders and volume in 2015 across all FXCM entities were traded during Peak Trading Hours
    (1am EST — 1pm EST from January 1, 2015 to December 31, 2015, excluding weekends)


    Average Spread During Peak Trading Hours: 0.3 pips (rounded up from 0.292)



    Average Spread during Non-Peak Trading Hours: 0.6 pips (rounded up from 0.553)



    Percent of time .1 or less 2015: 8.32%



    Commissions shown in trade cost calculations represent accounts with a base currency of USD and are for most standard account holders. However, FXCM does offer discounted commissions at various levels for high-volume traders trading over $50 million in notional volume monthly or with account balances of over $25K.
    Title: Holiday Trading Hours for March
    Post by: Jason Rogers on March 23, 2016, 12:53:42 AM
    Below are the CFD holiday trading hours for Good Friday and Easter. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/20Hpj6s


    Times below are in GMT
    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FsBH1CFh.png&hash=3d75ac36a462ac0e13ddd32d2126da14)

    Title: Brexit: IN or OUT?
    Post by: Jason Rogers on May 12, 2016, 07:37:14 PM
    The Brexit referendum is the outcome of a policy initiative by the British Government to give citizens the chance to vote on whether Britain should remain a part of the European Union or whether the country should leave.

    The referendum date has been set for 23rd June 2016 and following the European Union Referendum Act 2015 will put the following question to the electorate via a ballot:

    Should the United Kingdom remain a member of the European Union or leave the European Union?

    The lead up to this vote is likely to cause volatility in the markets which could provide opportunities to traders as both outcomes will cause a certain amount of immediate uncertainty.


    (https://assets.fxcm.com/img/pages/resources/education/events/brexit-webinar/uk/pie-chart.jpg)



    If Britain decides to leave the EU, there will likely need to be a period of 2 years to be able to give notice along with a trade deal renegotiation and if Britain stays, there remains the question of the negotiated settlement and whether this could be overruled.

    The DailyFX research team can help you to navigate the ongoing Brexit volatility in a unique series of webinars ending with a rally in the final week.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FDqR2bws.png&hash=422602c05ab3ab58985c6f04c022683e)



    What would a Brexit mean for the UK economy, assessing both the short and long term impacts? How will the decision affect traders across multiple markets? How will the Pound react? To hear their insights and analyses on the impact of this vote, you can sign up for the free webinar series (http://bit.ly/1shHiqr).
    Title: US Dollar Remains in Focus as Contest Trading Concludes
    Post by: Jason Rogers on May 26, 2016, 12:38:02 AM
    The month of May is quickly closing, which means we are wrapping up another $10,000 trading challenge. Our top five competitors this month have had phenomenal success so far, with V.S. from Glendale, California leading the field with an 810% gain!


    (https://media.dailyfx.com/illustrations/2016/05/25/The-US-Dollar-Remains-in-Focus-as-Contest-Trading-Concludes_body_leaderboard_snapshot_16may2016.png)
    Past performance is not necessarily indicative of future results. The leaderboard shows the top 10 contestants out of thousands and does not represent a typical contestant’s return. Positive returns are not guaranteed. All contestants have the potential to experience losses in excess of deposited funds.



    Remember though this month’s challenge hasn’t concluded yet—over a week of trading still remains. To get a better idea of what is going on in the market, and what your competitors might be trading, see Walker England’s review of the major market themes occurring during the month of May (http://bit.ly/1TAqd6N).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on May 27, 2016, 08:48:26 PM
    Please note there is a holiday in the US on Monday, May 30th for Memorial Day. You can see our holiday trading hours for CFD's here: http://bit.ly/1MF8d2l (http://bit.ly/1MF8d2l)

    Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/20Hpj6s (http://bit.ly/20Hpj6s)

    I will be out of the office until Tuesday, May 31st and will respond to your forum posts and private messages when I return.

    Have a great weekend!
    Title: Watch Retail Sentiment on British Pound into Brexit Vote
    Post by: Jason Rogers on June 02, 2016, 11:26:03 PM
    Quantitative strategist David Rodriguez had the following to say about the British Pound in his Weekly Speculative Sentiment Index (SSI) report (http://bit.ly/1Xln3VK) on DailyFX.com:

    "Retail FX traders have bought aggressively into the British Pound’s recent slide versus the US Dollar, and a contrarian view of ‘crowd’ positioning acts as signal the GBP/USD may continue lower. Our data shows traders remained net-long GBP/USD as it fell from $1.53 to lows near $1.38, but more recently we have seen periods in which traders turned net-short.


    (https://media.dailyfx.com/illustrations/2016/06/02/ssi_gbp-usd_body_Picture_5.png)



    "If we nonetheless see a continued shift towards buying—much as we have this week—our sentiment indicator will keep us firmly in favor of selling the GBP/USD. It will be critical to watch Sterling price action headed into the highly-anticipated UK ‘Brexit’ vote, and we expect the GBP may remain volatile in the weeks ahead."


    The DailyFX research team can help you to navigate the ongoing Brexit volatility in a unique series of webinars ending with a rally in the final week.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FDqR2bws.png&hash=422602c05ab3ab58985c6f04c022683e)



    What would a Brexit mean for the UK economy, assessing both the short and long term impacts? How will the decision affect traders across multiple markets? How will the Pound react? To hear their insights and analyses on the impact of this vote, you can sign up for the free webinar series (http://"http://bit.ly/1shHiqr").
    Title: Beta Test FXCM's New Web-based Platform!
    Post by: Jason Rogers on June 09, 2016, 06:43:45 PM
    Hi Everyone,

    We're currently developing a new trading platform, and I invite you to join our beta testing group (http://bit.ly/1TXQzKO).

    While this new platform offers charting and trading functionality on par with Trading Station Desktop, it's web-based. That means it requires no downloading and works on all computers including Macs to offer you convenience and greater accessibility with many bells and whistles. For example, we're integrating unique features into the platform like our economic calendar, videos, and news feeds with more to come!

    WE WANT YOUR FEEDBACK! Tell us what you want in the platform as part of your everyday trading experience. Gathering valuable feedback on your initial reaction and level of satisfaction for the platform will help us identify areas that need improvement.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FydGen1B.jpg&hash=69ca28da615377d5966493e47d72ea7b) (http://bit.ly/1TXQzKO)



    Beta testing the platform is easy.



    We're very excited about this platform and look forward to your feedback and comments.

    In appreciation for your time, we'll give you $300 free credit to spend in the FXCM App Store. Once we receive your feedback, we'll send you a promotional code to use at FXCMapps.com. It's that simple. :)

    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.

    Also, please let me know if you have any questions.

    Thanks,
    Jason
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 01, 2016, 07:44:26 PM
    Please note there is a holiday in the US on Monday, July 4th for Independence Day.



    I will be out of the office until Tuesday, July 5th and will respond to your forum posts and private messages when I return.

    Have a great weekend!


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FroTf1fq.jpg&hash=3290381d7e1245f24aeb40ea58a03928)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 29, 2016, 12:20:04 AM
    BoJ Rate Decision - High Volatility Risk


    We have the Bank of Japan rate decision coming up this evening and anticipated Yen volatility measures are running extremely high. In fact, the overnight implied volatility on USD/JPY is at levels not seen since the Great Financial Crisis. Below is a chart to give some comparison to the anticipation that was building up in the GBP/USD overnight implied volatility reading heading into Brexit.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FQK7EgST.png&hash=2aca42d2188a983b66142248ff4deb33)



    John Kicklighter explains why this event is so important in his article on DailyFX.com (http://bit.ly/2a863fw)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on July 29, 2016, 09:19:11 PM
    New Sentiment Indicator for Trading Station


    We've created a new Speculative Sentiment Index indicator (http://bit.ly/1swfe2s) for Trading Station. It graphs the data in real time, so you can see both current and historical trading sentiment on your charts.

    One of my favorite features of the new SSI indicator is that you can view sentiment data either as an index value or a percentage. For example, you see below the Speculative Sentiment Index value for USD/JPY is 3.23 which means there are 3.23 long positions for every short position. That equates to 76.38% of traders being long.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FYK5HFS8.png&hash=d24c1ed39f2bf6a52ecfb8206740b991)



    SSI is a contrarian signal to price action, so the fact that more traders are buying USD/JPY is a bearish signal for the pair. Notice in the chart above how the price action in USD/JPY tends to move in the opposite direction to the SSI percentage. When traders increase their buying, the price tends to fall and vice versa. This makes trader sentiment an interesting complement to the signals you can get from technical analysis and fundamental analysis.

    Past performance is not necessarily indicative of future results.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on August 03, 2016, 11:17:11 PM
    I will be out of the office until Tuesday, August 9th and will respond to your posts and private messages when I return.

    For immediate assistance, you can contact our 24-hour live customer support (http://bit.ly/1ilO0qa).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: BMaia69 on August 04, 2016, 09:05:07 PM
    i'm having a issue with them. They always open na account with..USD. I'll tell them i marked EUR..open 2 new accounts and..USD..
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on August 12, 2016, 07:37:50 PM
    Quote from: BMaia69 link=msg=356892 date=1470341107

    i'm having a issue with them. They always open na account with..USD. I'll tell them i marked EUR..open 2 new accounts and..USD..


    Hi BMaia,

    I can help you resolve this issue. Please send me a private message referencing the email address we have on file for your two accounts. I can use this information to pull up your account details to see why they were set up as US dollar-denominated accounts. It's not too late to switch them to be Euro-denominated accounts.
    Title: SEC bans Broker-Dealers from retail forex transactions
    Post by: Jason Rogers on August 16, 2016, 08:42:23 PM
    Recently I've gotten many questions about this news: SEC bans Broker-Dealers from retail forex transactions (https://www.leaprate.com/2016/05/sec-notice-bans-broker-dealers-from-retail-forex/)

    I thought it would be good to add some clarification here for traders in the US:

    On May 20th of this year, the US Securities and Exchange Commission (SEC) announced that as of 7/31, regulated Broker-Dealers will be prohibited from offering retail forex trading. The prohibition also applies to Broker-Dealers who are dually registered as a Futures Commission Merchant or a Forex Dealer Member, such as Wedbush Securities, Interactive Brokers and Phillip Capital. Phillip Capital decided fairly quickly to halt its retail forex operation altogether in the US. Based on recent statements, it appears Interactive Brokers has been similarly affected. FXCM on the other hand is not a registered Broker-Dealers and is not impacted by the prohibition in anyway.

    FXCM will continue to offer FX services to US customers.

    In fact, latest financial data from the CFTC show traders have more money on deposit with FXCM than any other US-regulated forex broker.

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FkLZbbRo.png&hash=23c3b654e3583a5540ed37eefac0f80b)

    If you currently have an account with a broker that can no longer offer forex trading in the US, I encourage you to consider us particularly for the No Dealing Desk (NDD) execution and low spreads we provide to all Standard and Active Trader accounts (http://bit.ly/1OGQHzK).

    High volume traders might be especially interested in a trial of our new Market Depth indicator (https://www.fxcmapps.com/wp-content/uploads/2016/08/Market-Depth-Trial.zip). (free to all Standard and Active Trader account holders)
    Title: NEW Trading Station Desktop update
    Post by: Jason Rogers on August 18, 2016, 11:22:23 PM
    Attention Trading Station Desktop users: A new update is available for your platform.

    This update is not yet automatic when you log into your account, but clients who want to use the latest features now can get the new version today. Simply go to "Help > Software Updates" from the menu bar at the top of your Trading Station and follow the steps to complete the installation.

    One of my favorite new features is the Simulation Mode. This allows you to replay market data at real or accelerated speed (for example, 10 times real speed).

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FWPjgceE.png&hash=104678e4410082e7ae1bc68c013b9154)


    The best part is that Simulation Mode is available 24/7 even during weekend maintenance. This is great for traders who like to do their charting, practicing and strategizing over the weekend when trading is closed. Test how well you would have traded key market moves from the past!

    In future posts, I willl provide you with more information on other new features available in the latest version of Trading Station Desktop (http://bit.ly/2bFxzWm).

    Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 01, 2016, 12:35:13 AM
    Please note there is a holiday in the US on Monday, September 5th for Labor Day.


    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 01, 2016, 08:04:52 PM
    I will be out of the office until Monday, September 5th and will respond to your posts and private messages when I return.

    For immediate assistance, you can contact our 24-hour live customer support (http://bit.ly/1ilO0qa).

    To my fellow traders in the US celebrating Labor Day, I hope you enjoy the holiday weekend!  8)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 15, 2016, 10:43:05 PM
    EUR/USD short positions up 15.6% since yesterday

    (https://pbs.twimg.com/media/CsbHQupWAAEunN7.jpg:large)

    The Speculative Sentiment Index (http://"http://bit.ly/2chIwwr") (SSI) is a contrarian indicator and the fact traders are selling EUR/USD is a bullish signal for the pair. Note in the image above how the price action of the EUR/USD candles tends to mirror the histogram of short positioning in the pair.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: AtlantaSean on September 16, 2016, 01:00:12 AM
    Quote from: Jason Rogers link=msg=357161 date=1471376543


    FXCM will continue to offer FX services to US customers.


    So just hearing from someone at the CTA Expo in Chicago I was told that ALL retail FX will stop business in the USA for anyone who is not an Eligible Contract Participant within 18 months. Currently yes FXCM has an exemption but ecps means USD$10M net worth. Can you shed some light on this? Even if this is true, are you allowed to say so?

    Thanks
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 16, 2016, 10:38:55 PM
    Quote from: AtlantaSean link=msg=357695 date=1473984012

    Quote from: Jason Rogers link=msg=357161 date=1471376543


    FXCM will continue to offer FX services to US customers.


    So just hearing from someone at the CTA Expo in Chicago I was told that ALL retail FX will stop business in the USA for anyone who is not an Eligible Contract Participant within 18 months. Currently yes FXCM has an exemption but ecps means USD$10M net worth. Can you shed some light on this? Even if this is true, are you allowed to say so?

    Thanks


    Hi Sean,

    Perhaps given the venue, the person you spoke with was referring specifically to Broker-Dealers. The SEC prohibition applies to Broker-Dealers who are dually registered as Futures Commission Merchants or Forex Dealer Members. Since, FXCM is not registered as a Broker-Dealer, we are not not impacted by the prohibition. FXCM is registered as a Forex Dealer Member with the CFTC, but not as a Broker-Dealer with the SEC. As such, we will be able to continue offering retail FX in the US.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on September 20, 2016, 12:57:31 AM
    Discovering the benefit of big-data technical analysis


    Hi Everyone,

    This Thursday, Walker England of DailyFX is hosting a free webinar on Trading with Grid Sight Index. GSI is FXCM's exclusive big-data indicator designed to reveal predictive insights and help you see if a short-term trend will continue or reverse.

    (https://landing.fxcm.com/wp-content/uploads/2016/04/pattern-recognition.jpg)


    In this short, free webinar:

    Click here (http://bit.ly/2bynZRt) to join the free webinar on Thursday, September 22 at 10am New York Time.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 04, 2016, 07:11:57 PM
    Attention All US Traders

    This message is for US clients ONLY: NFA is temporarily increasing margin requirements on GBP pairs to 5% effective 5:00PM EST on Monday, November 7.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 07, 2016, 07:51:33 PM
    Quote from: Jason Rogers date=1478286717 link=msg=358772

    Attention All US Traders

    This message is for US clients ONLY: NFA is temporarily increasing margin requirements on GBP pairs to 5% effective 5:00PM EST on Monday, November 7.


    Hi Everyone,

    To provide some additional background on my previous post, this ruling was issued last Friday by the NFA which regulates forex trading in the US. We were notified ourselves only that afternoon which is why I shared this information on the forum as soon as I could.

    Below is the full text of the NFA notice (http://www.nfa.futures.org/news/newsNotice.asp?ArticleID=4759):

    Notice I-16-25
    November 04, 2016

    Immediate attention required – Financial Requirements Section 12 – Increase in required minimum security deposit for forex transactions

    NFA Financial Requirements Section 12 (http://www.nfa.futures.org/nfamanual/NFAManual.aspx?RuleID=SECTION%2012&Section=7) requires FDMs to collect and maintain a minimum security deposit of 2% of the notional value of transactions in 10 listed major foreign currencies and 5% of the notional value of other transactions. Importantly, Section 12 also permits NFA's Executive Committee to increase these requirements under extraordinary market conditions. Given the recent events involving the U.K. exiting the European Union (Brexit) the Executive Committee has determined to increase the minimum security deposits required to be collected and maintained by FDMs under Section 12 for currency pairs involving the British pound to a minimum of 5%. This increase is effective as of 5 p.m. (CST) on November 7, 2016 and remains in effect until further notice.

    FDMs are also reminded that the Executive Committee raised the minimum security deposit required to be collected and maintained under Section 12 for currency pairs involving the Mexican peso to a minimum of 6% in January 2015. Given the recent volatility surrounding the Mexican peso, each FDM must ensure that it continues to adhere to this increased security deposit amount.

    If you have any questions on these requirements, please contact Sarah Walsh, Associate Director, Compliance (sawalsh@nfa.futures.org or 312-781-1202) or Shana Dunnigan, Manager, Compliance (sdunnigan@nfa.futures.org or 312-781-1379).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 22, 2016, 12:04:28 AM
    Please note there is a holiday in the US on Thursday, November 24th for Thanksgiving. Forex trading hours remain unchanged, and you can see our holiday trading hours for CFD's here: What are the CFD Holiday Hours? (http://bit.ly/2bSO3eL)
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on November 23, 2016, 10:30:58 PM
    Quote from: Jason Rogers link=msg=359114 date=1479773068

    Please note there is a holiday in the US on Thursday, November 24th for Thanksgiving. Forex trading hours remain unchanged, and you can see our holiday trading hours for CFD's here: What are the CFD Holiday Hours? (http://bit.ly/2bSO3eL)


    I will be out of the office until Monday, November 28th and will respond to your posts and private messages when I return.

    For immediate assistance, you can contact our 24-hour live customer support (http://bit.ly/1ilO0qa).

    To my fellow traders in the US celebrating Thanksgiving, I wish you happy one! :)
    Title: NFA Margin Requirements - US Brokers - Dec. 5
    Post by: Jason Rogers on November 29, 2016, 08:50:43 PM
    Attention US traders,

    The NFA has sent Notice I-16-27 to US brokers requiring an increase in the margin requirements for certain currencies as well as the removal of the increased margin requirement for the Swiss franc that has been in place since 2015:

    Below is the full text of the NFA notice (https://www.nfa.futures.org/news/newsNotice.asp?ArticleID=4764):


    Notice I-16-27
    November 28, 2016

    Immediate attention required – Financial Requirement Section 12 – Changes in required minimum security deposits for forex transactions

    Increase in required minimum security deposits


    Given the recent volatility in the currency markets, and the margin increases that CME and ICE have implemented with respect to foreign currency futures involving the Mexican peso, Japanese yen, and New Zealand dollar, the Executive Committee has determined to increase the minimum security deposits required to be collected and maintained by FDMs under NFA Financial Requirements Section 12 (http://www.nfa.futures.org/nfamanual/NFAManual.aspx?RuleID=SECTION%2012&Section=7) to the following:



    These increases become effective, for both new and existing positions, at 5 p.m. (CST) on December 5, 2016 and remain in effect until further notice.

    Decrease in required minimum security deposits

    Given the recent margin decreases that CME and ICE have implemented with respect to foreign currency futures involving the Swiss franc, the Executive Committee has also determined to reduce the minimum security deposit required for currency pairs involving the Swiss franc to 3% (from the current 5% requirement imposed in January 2015). The decrease becomes effective at 5 p.m. (CST) on December 5, 2016 and remains in effect until further notice.

    If you have any questions on these requirements, please contact Sarah Walsh, Associate Director, Compliance (sawalsh@nfa.futures.org or 312-781-1202) or Nicole Wahls, Manager, Compliance (nwahls@nfa.futures.org or 312-781-1886).



    In order to comply with the NFA notice, FXCM US is raising margin requirements on MXN, JPY, and NZD pairs at approximately 5:00pm EST on Monday, December 5, 2016. FXCM US will also be decreasing margin requirements on CHF to 3% from the current 5% requirement imposed in January 2015.

    Again, this NFA notice applies only to the US, so margin requirements for accounts with FXCM UK and FXCM Australia are not affected. We urge all clients to proceed cautiously as market moves may be large and unpredictable. Up-to-date margin requirements (per 1K lot) are displayed in the Simplified Dealing Rates window of Trading Station.

    Remember that forex trading can result in losses that could exceed your deposited funds and therefore may not be suitable for everyone, so please ensure that you fully understand the high level of risk involved.
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 08, 2016, 09:58:54 PM
    I will be out of the office until Monday, December 19th and will respond to your posts and private messages when I return.

    For immediate assistance, you can contact our 24-hour live customer support (http://bit.ly/1ilO0qa).
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 21, 2016, 11:43:48 PM
    It's that time of year again :)

    Normally, the forex market trades 24 hours a day, 5 days a week without interruption even for major holidays around the world, and FXCM provides live customer support 24 hours a day even on weekends and holidays.

    However, Christmas and New Year's are the two exceptions. Here is a link to FXCM's holiday hours for trading and customer support during these holidays: http://bit.ly/2ih7xrW (http://bit.ly/2ih7xrW)

    For everyone celebrating Christmas, I wish you a happy one! Happy New Year to all!
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: Jason Rogers on December 22, 2016, 09:49:10 PM
    I will be out of the office until Thursday, December 29th and will respond to your posts and private messages when I return.

    For immediate assistance, you can contact our 24-hour live customer support (http://bit.ly/1ilO0qa).

    It's that time of year again :)

    Normally, the forex market trades 24 hours a day, 5 days a week without interruption even for major holidays around the world, and FXCM provides live customer support 24 hours a day even on weekends and holidays.

    However, Christmas and New Year's are the two exceptions. Here is a link to FXCM's holiday hours for trading and customer support during these holidays: http://bit.ly/2ih7xrW (http://bit.ly/2ih7xrW)

    For everyone celebrating Christmas, I wish you a happy one! Happy New Year to all!
    Title: FXCM Discusses Impact of U.S. Exit
    Post by: Jason Rogers on February 13, 2017, 11:24:30 PM
    NEW YORK, Feb. 12, 2017 (GLOBE NEWSWIRE) -- FXCM Inc. (NASDAQ:FXCM) ("FXCM" or the "Company") today provided additional information regarding the costs associated with its U.S. retail foreign exchange activities, which it has agreed to sell to GAIN Capital Holdings, Inc. ("GAIN").  None of FXCM's costs will be transferring to GAIN and FXCM expects significant cost savings from the wind down of its U.S. retail foreign exchange operations.

    The table below provides information on net revenues, net income, and Adjusted EBITDA* for FXCM's U.S. subsidiary, Forex Capital Markets LLC, and the rest of its continuing operations for the nine months ended September 30, 2016 (unaudited):
                

    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FCcvJUxw.png&hash=411c621277facfe748f6d4160ee2b05d)
               

    Even without its U.S. customers, FXCM remains one of the largest global retail foreign exchange brokers, and FXCM anticipates that the increased focus on serving its international global customer base will drive growth and continued profitability improvement.

    * Adjusted EBITDA is a non-GAAP measure that is not prepared under any comprehensive set of accounting rules or principles and does not reflect all of the amounts associated with the Company's results of operations as determined in accordance with U.S. GAAP. The Company believes this non-GAAP measure, when presented in conjunction with the comparable U.S. GAAP measure, is useful to investors in better understanding its financial performance as seen through the eyes of management and facilitates comparisons of historical operating trends across several periods. The Company believes that investors use Adjusted EBITDA as a supplemental measure to evaluate the overall operating performance of companies in its industry that present similar measures, although the methods used by other companies in calculating Adjusted EBITDA may differ from the Company's method, even if similar terms are used to identify such measure.  Adjusted EBITDA provides the Company with an understanding of the results from the primary operations of its business by excluding the effects of certain gains, losses or other charges that do not reflect the normal earnings of its core operations or that may not be indicative of its future outlook and prospects. Adjusted EBITDA does not represent and should not be considered as a substitute for net income or net income attributable to FXCM Inc., each as determined in accordance with U.S. GAAP. Please refer to the following table for a reconciliation of Adjusted EBITDA to net income.


    (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FWpiUv6A.png&hash=cd16bd78a7468b6f3660c24fe7c6d579)


    (1) Represents a $0.1 million charge for tax receivable agreement payments.   
                                
    (2) Represents the provision for debt forgiveness of $8.2 million against the notes receivable from the non-controlling members of Lucid, $5.4 million of professional fees, including fees related to the Leucadia restructuring transaction, stockholder rights plan and investigations into historical trade execution practices, partially offset by $1.0 million of insurance recoveries to reimburse for costs incurred related to the January 15, 2015 SNB event and the cybersecurity incident.
                                
    (3) Represents the net bad debt recovery related to client debit balances associated with the January 15, 2015 SNB event.
                                
    (4) Represents $2.4 million of professional fees relating to investigations into historical trade execution practices partially offset by $0.4 million of insurance recoveries to reimburse for costs incurred related to the January 15, 2015 SNB event and the cybersecurity incident.

    Disclosure Regarding Forward-Looking Statements

    In addition to historical information, this release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and/or the Private Securities Litigation Reform Act of 1995, which reflect FXCM's current views with respect to, among other things, its operations and financial performance in the future. These forward-looking statements are not historical facts and are based on current expectations, estimates and projections about FXCM's industry, business plans, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, readers are cautioned that any such forward-looking statements are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict including, without limitation, risks associated with FXCM's plans to shut down its US subsidiary and a potential sale of its US customer accounts, risks associated with FXCM's strategy to focus on its operations outside the United States, risks associated with the events that took place in the currency markets on January 15, 2015 and their impact on FXCM's capital structure, risks associated with FXCM's ability to recover all or a portion of any capital losses, risks relating to the ability of FXCM to satisfy the terms and conditions of or make payments pursuant to the terms of the finance agreements with Leucadia, as well as risks associated with FXCM's obligations under its other financing agreements, risks related to FXCM's dependence on FX market makers, market conditions, risks associated with FXCM's litigation with the National Futures Association and the Commodity Futures Trading Commission or any other potential litigation or regulatory inquiries to which FXCM may become subject, risks associated with potential reputational damage to FXCM resulting from FXCM's plans to shut down its US subsidiary, and those other risks described under "Risk Factors" in FXCM Inc.'s Annual Report on Form 10-K, FXCM Inc.'s latest Quarterly Report on Form 10-Q, and other reports or documents FXCM files with, or furnishes to, the SEC from time to time, which are accessible on the SEC website at sec.gov. This information should also be read in conjunction with FXCM's Consolidated Financial Statements and the Notes thereto contained in FXCM's Annual Report on Form 10-K, FXCM Inc.'s latest Quarterly Report on Form 10-Q, and in other reports or documents FXCM files with, or furnishes to, the SEC from time to time, which are accessible on the SEC website at sec.gov.

    These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this release and in our SEC filings. FXCM Inc. undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law.

    About FXCM Inc.

    FXCM Inc. (NASDAQ:FXCM) is a publicly traded company which owns 50.1% of FXCM Group, LLC (FXCM Group).

    FXCM Group is a holding company of Forex Capital Markets LLC, (FXCM US), Forex Capital Markets Limited, inclusive of all EU branches (FXCM UK), FXCM Australia Pty. Limited, (FXCM AU), and all affiliates of aforementioned firms, or other firms under the FXCM group of companies [collectively "FXCM"]. FXCM Group is owned and operated by FXCM Inc. (NASDAQ:FXCM) and Leucadia National Corporation (NYSE:LUK). Leucadia National Corporation is a multi-billion dollar diversified holding company engaged through its consolidated subsidiaries in a variety of businesses.

    FXCM is a leading provider of online foreign exchange (FX) trading, CFD trading, spread betting and related services. The company's mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market. Clients have the advantage of mobile trading, one-click order execution and trading from real-time charts. In addition, FXCM offers educational courses on FX trading and provides trading tools proprietary data and premium resources. FXCM Pro provides retail brokers, small hedge funds and emerging market banks access to wholesale execution and liquidity, while providing high and medium frequency funds access to prime brokerage services via FXCM Prime.

    Trading foreign exchange and CFDs on margin carries a high level of risk, which may result in losses that could exceed your deposits, therefore may not be suitable for all investors. Read full disclaimer. (http://bit.ly/2lIxFNR)

    Jaclyn Sales, 646-432-2463
    Vice-President, Corporate Communications
    jsales@fxcm.com
    investorrelations@fxcm.com
    Title: Re: FXCM - New MT4 Account with direct Integration to its ECN
    Post by: outsidetheboxhk on May 10, 2018, 08:49:38 PM
    Isn't this the broker who was fined $2 million by the NFA for slippage malpractices?

    http://www.nfa.futures.org/news/newsRel.asp?ArticleID=3851

    For Immediate Release
    August 12, 2011

    For more information contact:
    Larry Dyekman (312) 781-1372, ldyekman@nfa.futures.org
    Karen Wuertz (312) 781-1335, kwuertz@nfa.futures.org

    NFA levies $2,000,000 monetary sanction against FXCM and orders refunds to customers


    August 12, Chicago - National Futures Association (NFA) has issued a Decision imposing a $2,000,000 monetary sanction against Forex Capital Markets LLC (FXCM) in settlement of a Complaint issued by NFA's Business Conduct Committee on August 12, 2011. The Complaint cited FXCM for retaining gains derived from asymmetrical positive price slippage; failing to adopt or carry out adequate procedures to ensure the efficient execution of all customer orders; failing to treat all customers equally when giving price adjustments; failing to adequately investigate suspicious activity in several customers' accounts; and - together with its principal Dror Niv - failing to supervise. FXCM is a Futures Commission Merchant, Retail Foreign Exchange Dealer, and Forex Dealer Member located in New York, New York.

    In addition to the $2,000,000 monetary sanction, FXCM must credit the accounts of its customers the amount of asymmetrical positive slippage which its customers experienced on their trades from and after June 18, 2008 and provide verification to NFA of these credits. In the future, FXCM is prohibited from engaging in price slippage or margin liquidation practices, as described in the Complaint. FXCM must also enhance existing procedures to ensure efficient execution of customer orders and compliance with NFA's anti-money laundering requirements.

    The complete text of the Complaint and Decision can be found on NFA's website (www.nfa.futures.org).

    NFA is the premier independent provider of innovative and efficient regulatory programs that safeguard the integrity of the futures markets.

    Right I am getting back into investigating FXCM's three cases and how I may have been tremendously adversely affected.
    I am a successful trader now, but back between 2004 and 2010 I suffered some years of losses as well as some profits.  I always wondered if there could be other reasons for some of the losses I have suffered.
    I had to close a number of accounts due to losses I incurred, and it is possible that some of my losses were due to actions by FXCM that have been deemed fraudulent.  I have not received a response up to this date.
    I have scoured the internet for more information because I really think I have a legitimate claim in the three cases.
    I have contacted these people who might be responsible for the customers/traders who were involved: 
    Here is who I have contacted so far: Jason Rogers (FXCM USA) / Michael Grant (FCA) / Joe Harari (FXCM USA) / Jaclyn Sales (FXCM USA) / Investor Relations / info@fxcm.com /info@fxcm.co.uk

    And now I have contacted the CFTC, NFA and FCA too.
    But basically I think I am too late for the 2011 case.  I just am very surprised that all customers affected were not notified, although I see that some did receive credits.  Could have been that my contact information was not up to date, but I don't think so because some clients reported being contacted only one month after the 2011 settlement with the CFTC.

    Here are the 3 cases that I have found against FXCM US and FXCM UK in the past 8 years.  There may even have been more.  Disgusting.  I am still tallying the losses I incurred and analyzing which parts of the losses were as a result of FXCM.  Now I have good brokers and I have mastered FX trading, but back then it cost me many sleepless nights and unresolved stress after having lost money that was gifted to me by family and friends.  It was a nightmare and then I tried winning it back in the wrong attitude and too quickly.....If any representative from FXCM is reading this, I beg you to understand how much grief this caused me during and after these fraudulent practices.


    If anyone has any more concrete information pls email or private message me.
    greg.herron@gmail.com