Donna Forex Forum

Brokers => Brokers => Topic started by: jubal on January 17, 2013, 03:00:35 PM

Title: Global Prime
Post by: jubal on January 17, 2013, 03:00:35 PM
Just a heads up about a new brokerage in Australia, or if not totally new, now under new management. Reason its worth mentioning is it has been taken over by "Jemook" and a couple of other guys. Jemook is a well known and respected contributor on Steve Hopwoods forum and this sort of brokerage is the kind most folks crave for, ie the main guy is "one of us" so to speak. Its true ECN and spreads seem very good. Will need to do a bit more reading and research but it could be one for the future

http://www.globalprime.com.au/forex/
Title: Re: Global Prime
Post by: muzzamcc on January 17, 2013, 03:31:23 PM
Just a heads up about a new brokerage in Australia, or if not totally new, now under new management. Reason its worth mentioning is it has been taken over by "Jemook" and a couple of other guys. Jemook is a well known and respected contributor on Steve Hopwoods forum and this sort of brokerage is the kind most folks crave for, ie the main guy is "one of us" so to speak. Its true ECN and spreads seem very good. Will need to do a bit more reading and research but it could be one for the future

http://www.globalprime.com.au/forex/
I also got the notification about this from Steve's Forum. I actually enquired about a live account with this broker several months back and apart from my initial email going unanswered until I folowed it up, I wasn't particularly impressed with the attitude of the guy I had an email correspondance with. He started to bad mouth other aussie brokers and when I asked him about one in particular that I have used for several years very happily for my main account, he tried to tell me they were a marker maker, which is patently false as they are the biggest STP broker in Australia. Back then commissions were $10 round turn but eventually he offered $7 round turn so they were trying to gouge people too on the commission.

I hope the new management does things alot better for their sake
Title: Re: Global Prime
Post by: geektrader on January 18, 2013, 04:12:27 AM
Interesting find, but spreads are not any better than IC Markets / AXI or Armada currently and we don´t know slippage or trade execution speed yet.

The real problem for non-Australian clients though is their funding. They offer BPay (seems to be for Australians only) and funding to a bank in Australia and they don´t even provide a IBAN so Europeans have to use a international wire transfer which most banks charge in excess of 70 Euro for. Even worse with the withdrawal form, you HAVE to specify a BSB (which no other banks than the ones in Australia have), no fields to provide a IBAN or whatever for European bank accounts - so a withdrawal to Europe is not even possible with that broker right now.
Title: Re: Global Prime
Post by: alisonr on January 18, 2013, 05:46:54 PM
Actually according to fxintel their spread seems to be little better then AXI, but I agree that they need to add more deposit options to became more attractive.
Title: Re: Global Prime
Post by: geektrader on January 18, 2013, 07:43:05 PM
Watch the Asian Session..... and if you compare with Pepperstone Edge, Pepperstone is always better especially on the cross pairs (GBPCAD, GBPAUD, etc). Apart from that I have no use for that broker if I can only withdraw to a Australian bank account - so that works for Aussies only currently.
Title: Re: Global Prime
Post by: KevinT on January 23, 2013, 10:32:13 AM
Watch the Asian Session..... and if you compare with Pepperstone Edge, Pepperstone is always better especially on the cross pairs (GBPCAD, GBPAUD, etc). Apart from that I have no use for that broker if I can only withdraw to a Australian bank account - so that works for Aussies only currently.
Hi Geek ???
The withdrawal form @ Global Prime has now been rectified. If you have a look at the withdraw request form on the Global Prime Fx site, the new managment has added the option for the IBAN as well as SWIFT now.

Cheers :)

Title: Re: Global Prime
Post by: KevinT on January 23, 2013, 10:51:56 AM
Just a heads up about a new brokerage in Australia, or if not totally new, now under new management. Reason its worth mentioning is it has been taken over by "Jemook" and a couple of other guys. Jemook is a well known and respected contributor on Steve Hopwoods forum and this sort of brokerage is the kind most folks crave for, ie the main guy is "one of us" so to speak. Its true ECN and spreads seem very good. Will need to do a bit more reading and research but it could be one for the future

http://www.globalprime.com.au/forex/
I also got the notification about this from Steve's Forum. I actually enquired about a live account with this broker several months back and apart from my initial email going unanswered until I folowed it up, I wasn't particularly impressed with the attitude of the guy I had an email correspondance with. He started to bad mouth other aussie brokers and when I asked him about one in particular that I have used for several years very happily for my main account, he tried to tell me they were a marker maker, which is patently false as they are the biggest STP broker in Australia. Back then commissions were $10 round turn but eventually he offered $7 round turn so they were trying to gouge people too on the commission.

I hope the new management does things alot better for their sake
Hi muzzamcc,
I,ve been asked to let you know that:

The adviser you spoke with is/was a representative of Global Prime 'Shares + CFDs' division and the conversation he had with you is not reflective of the new (mid Jan forward) management views!

I want to stress that when you deal with Global Prime Forex you need to ask to speak with Jeremy, Elan or Alex as there are other divisions in Global Prime that aren't related to GPFX.

Please do know that you are welcome to call Elan, Alex or Jeremy for a chat so the air can be cleared!

Regards, Kevin
Title: Re: Global Prime
Post by: muzzamcc on January 24, 2013, 12:50:58 AM
Just a heads up about a new brokerage in Australia, or if not totally new, now under new management. Reason its worth mentioning is it has been taken over by "Jemook" and a couple of other guys. Jemook is a well known and respected contributor on Steve Hopwoods forum and this sort of brokerage is the kind most folks crave for, ie the main guy is "one of us" so to speak. Its true ECN and spreads seem very good. Will need to do a bit more reading and research but it could be one for the future

http://www.globalprime.com.au/forex/
I also got the notification about this from Steve's Forum. I actually enquired about a live account with this broker several months back and apart from my initial email going unanswered until I folowed it up, I wasn't particularly impressed with the attitude of the guy I had an email correspondance with. He started to bad mouth other aussie brokers and when I asked him about one in particular that I have used for several years very happily for my main account, he tried to tell me they were a marker maker, which is patently false as they are the biggest STP broker in Australia. Back then commissions were $10 round turn but eventually he offered $7 round turn so they were trying to gouge people too on the commission.

I hope the new management does things alot better for their sake
Hi muzzamcc,
I,ve been asked to let you know that:

The adviser you spoke with is/was a representative of Global Prime 'Shares + CFDs' division and the conversation he had with you is not reflective of the new (mid Jan forward) management views!

I want to stress that when you deal with Global Prime Forex you need to ask to speak with Jeremy, Elan or Alex as there are other divisions in Global Prime that aren't related to GPFX.

Please do know that you are welcome to call Elan, Alex or Jeremy for a chat so the air can be cleared!

Regards, Kevin
Thanks, I had a look at the thread on Steves forum and did see this. At the moment they aren't interesting to me until they fix things like the GMT issue and the order numbers in the comment field issue, and generally get their offering bedded down and not in such a state of change. I think it's too early for them to be considered seriously at this point, they need to get everything sorted out and then maybe.
Title: Re: Global Prime
Post by: The_Snowman on January 24, 2013, 01:33:25 AM
Watch the Asian Session..... and if you compare with Pepperstone Edge, Pepperstone is always better especially on the cross pairs (GBPCAD, GBPAUD, etc). Apart from that I have no use for that broker if I can only withdraw to a Australian bank account - so that works for Aussies only currently.

Does Pepper have the 28 pairs as does Prime?

Like others, I am not going to use them unless the GMT rollover & comment thing is fixed up
Title: Re: Global Prime
Post by: KevinT on January 24, 2013, 01:02:54 PM
Watch the Asian Session..... and if you compare with Pepperstone Edge, Pepperstone is always better especially on the cross pairs (GBPCAD, GBPAUD, etc). Apart from that I have no use for that broker if I can only withdraw to a Australian bank account - so that works for Aussies only currently.

Does Pepper have the 28 pairs as does Prime?

Like others, I am not going to use them unless the GMT rollover & comment thing is fixed up
Snowman is that pic from a site or an indi?
The black background suggests MT4 indi ;)
Can you share?
Title: Re: Global Prime
Post by: geektrader on January 26, 2013, 05:18:08 AM
Yes, Pepperstone has all of them + 24 more, and the spreads on the pairs that Global Prime has are lower at Pepperstone Edge in average over 24 hour periods. Also we don´t know anything about the slippage at Global Prime, low spread is of no use if there is slippage of 1 pip for each trade, you have to factor the total costs, which is spread + entry + exit slippage. So can someone provide some figures already with them? Especially tick-scalping would be interesting to see how they do (NMI Super Scalper, etc.).

I will not give them a try before they offer more funding options, preferable Moneybookers.
Title: Re: Global Prime
Post by: VegaMax on January 28, 2013, 08:21:52 AM
Pros:
True STP/DMA.
There is no manipuration of pricing and spread they say.
Execution speed is around 300ms ~ 500ms.
ASIC regulated.
Minimum trade size is 0.01 lot. Max is 1000 Lot.
Funding by wire is quick.
All of the founders are traders.  They know what traders want.
They reflect customer voice so that they are changing GMT offset from 0 to 2 shortly for the long term strategy trader.  It is good for 5 D1 bars in a week.

Cons:
Live spread is higher than demo. (It will be adjusted soon)
Live commision is higher than demo. (It will be adjusted soon)
They say their servers are at Mountain view CA. It's far from many LP.
Demo feed stopped this morning for a few hours.
Comment field is filled by text.  Your EA can't rely on the use of comment field.

What I can think about:
I'd like to believe they are cheat free as they say.
They are working so hard on many problems right now.
About slippage, I don't have enough sample count to judge at this moment.
I can't test tick scalpers because I don't have it. I can do it if someone send me that kind of EA for the test. ;)
Title: Re: Global Prime
Post by: KevinT on January 28, 2013, 10:24:48 AM
 ??? "Execution speed is around 400ms"

@VegaMax: Where is your MT4 located? New Zeland I would guess :-\

Funding by wire is quick. Maybe but expensive (at least for some - $50~$90 each way)

Live commission is higher than demo. (Comm. on demo is absent)

They say their servers are at Mountain view CA. It's far from many LP. (Happy that's not the case, their actual location is NYC area - 4ms from Equinix DC) :-X

Comment field is filled by_ [TICKET Nº etc...]  Your EA can't rely on the use of comment field. That will be hard, yet critical, to crack :-\

I can't test tick scalpers because I don't have it. I can do it if someone send me that kind of EA for the test. With such latency don't bother! :D

Kevin :)
Title: Re: Global Prime
Post by: iwillsurvive on January 28, 2013, 03:04:16 PM
Hi Guys,

I can vouch for Global Prime being a very honest broker. (at least the old management). I've got a contact in integral and when I asked him about going to pepperstone..he said don't. He recommended global prime instead because they are truly a NDD. They make money off volume.

On the other hand, he did mention pepperstone have dealers. Whether pepperstone takes positions against you is up to you to decide. I just know they have dealers.
Title: Re: Global Prime
Post by: geektrader on January 29, 2013, 08:36:17 PM
They are a "Grade A" broker now already without anyone here having any real experience (facts about slippage / execution etc) with them yet? Wow.
Title: Re: Global Prime
Post by: jemook on January 30, 2013, 12:26:16 AM
Hello good people of the Donna Forex forum. My name is Jeremy Kinstlinger and I work together with Elan Bension and Alex Neo at Global Prime. I am most active on the Steve Hopwood forex forum however I will also be responding to any questions put forward about Global Prime in an open and honest manner on this forum.

We have a unique opportunity as we have taken over the management of Global Prime Forex which has been around for a while and is a great product but hasn't been nurtured as well as it should have until now. This means we have a lot of scope to make changes to ensure Global Prime is running optimally for all types of traders. We are currently on the lookout for feedback from clients and demo users so if you have any ideas about what you are looking for in a broker please let me know.

We've been hearing a lot of feedback about our use of the comment field in MT4 which renders EA's which need the comment field unusable. We have listened and removed the use of the comment field from the live server so this issue has been solved. We will roll out the same change on the demo server in the next week or so alongside with switching from GMT +0 to GMT +2/3 to reflect NY close time and have a proper 5 daily-candle week. Extra funding and withdrawal options are also being looked at (we currently only offer bank deposit/withdrawal)

Global Prime was originally designed for institutional clients and our relationship with our liquidity providers and our low spreads reflect this. We've opened it up to retail traders and a few aspects need to be ironed out to ensure it works as well for the institutional and retail clients together and we believe we have the opportunity to be one of the top boutique brokerages in Australia in the near future. Please bear with us and we will keep you posted on any changes we make.

If you have any questions please ask away.

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on January 30, 2013, 07:06:23 AM
??? "Execution speed is around 400ms"

@VegaMax: Where is your MT4 located? New Zeland I would guess :-\

Funding by wire is quick. Maybe but expensive (at least for some - $50~$90 each way)

Live commission is higher than demo. (Comm. on demo is absent)

They say their servers are at Mountain view CA. It's far from many LP. (Happy that's not the case, their actual location is NYC area - 4ms from Equinix DC) :-X

Comment field is filled by_ [TICKET Nº etc...]  Your EA can't rely on the use of comment field. That will be hard, yet critical, to crack :-\

I can't test tick scalpers because I don't have it. I can do it if someone send me that kind of EA for the test. With such latency don't bother! :D

Kevin :)

Hi Kevin,

A few points:

1. Correct - our server is in NYC and not Mountainview, CA.
2. Comment field is not filled anymore on the live accounts (we will be removing this limitation on demo shortly)

I will not give them a try before they offer more funding options, preferable Moneybookers.

Hi Geektrader,

I do agree with you that we currently do not offer enough funding options - we are looking into this and Moneybookers is one of the companies we are in touch with.

They are a "Grade A" broker now already without anyone here having any real experience (facts about slippage / execution etc) with them yet? Wow.

Please see the sticky at the top of Grade A Broker sub-forum which shows what is taken into consideration for a Grade A Broker. You'll find that Global Prime passes with flying colours ;) in regards to slippage I posted this on Steve's forum so I'll post here too:

"One of the things we are thinking about here is that Global Prime was originally aimed at institutional traders who put large positions into the market. This means that we have a great relationship with large banks / Liquidity Providers who in turn give us really tight spreads. The issue we may find is that some of the larger Liquidity Providers may reject orders that are too small in the market.

What this means is a small position in the market may not be accepted by the Liquidity Provider at the top of the book because they will only fill an order that reaches their minimum amount. The position is then filled by the next Liquidity Provider which offers a second best price. This of course impacts scalpers that are trading smaller positions in the market.

I'd like to see Global Prime servicing all types of clients from retail to institutional so if this becomes a problem it will need to be addressed. At the end of the day we are a high-end broker and if we find that our low spreads aren't being filled to smaller clients we will have to work out a solution.

Anyway, this is very common between all ECN brokers. We are in talks with the liquidity providers that have a minimum trade size rule and we'll see if we can come to an arrangement. I'd like to stress that this isn't an issue just yet but it's something for us to think about and it's good to educate you guys about how it all works."

We'll be conducting our own tests in house but if anyone has any feedback by all means let us know. To conclude, Global Prime will only get better with time. There's a few small niggles to iron out but we are completely focused on making this work and being the best boutique brokerage in Australia. Time will tell :)

Jeremy
Title: Re: Global Prime
Post by: alanhoo on January 30, 2013, 08:17:02 AM
Just a heads up for me.

1. Did you inherit the whole Global Prime and all their divisions?
2. Is your regulatory license acquired after the takeover? Or inherited from the previous?
Title: Re: Global Prime
Post by: jemook on January 30, 2013, 09:06:01 AM
Just a heads up for me.

1. Did you inherit the whole Global Prime and all their divisions?
2. Is your regulatory license acquired after the takeover? Or inherited from the previous?

1. No, sir - just the forex side. If you look at our website (I can't post links yet) you'll see the following divisions: Forex / Shares & CFDs / Advisory / Managed Investments. We are managing the Forex side only.
2. The regulatory license for Global Prime Pty Ltd is AFSL 385620. It still applies to Global Prime as before and the corporate structure and ownership of the company has not changed.

Cheers
Jeremy
Title: Re: Global Prime
Post by: geektrader on January 31, 2013, 02:38:22 AM
Thanks for the extensive answers. That all sounds very promising, but only a real-life test will show as I am straight for facts only:) So as soon as you offer more funding options I will be in for a test-drive:) I wish best of success for Global Prime and hope you can realize your vision of a great brokerage, we all would appreciate it for sure to have another great broker alongside the already well working ones like ICM, AXI, Armada, etc.. Competition never hurts!:)
Title: Re: Global Prime
Post by: robl45 on January 31, 2013, 03:51:38 AM
how much are commissions and do they take foreign non us companies with us shareholders?
Title: Re: Global Prime
Post by: jemook on January 31, 2013, 05:38:52 AM
Thanks for the extensive answers. That all sounds very promising, but only a real-life test will show as I am straight for facts only:) So as soon as you offer more funding options I will be in for a test-drive:) I wish best of success for Global Prime and hope you can realize your vision of a great brokerage, we all would appreciate it for sure to have another great broker alongside the already well working ones like ICM, AXI, Armada, etc.. Competition never hurts!:)

Thanks for the well wishes :) and no problem, I'll let you know when we have more funding options.

how much are commissions and do they take foreign non us companies with us shareholders?

Hi there Rob, thanks for your questions.

Our commission structure is $7 per 100k round turn. This means If you open up a 1 lot position you will be charged $3.50 to open the position and $3.50 to close the position for a total of $7. Another example is if you open a .1 lot position you will be charged $0.35c to open the position and $0.35c to close the position for a total of $0.70c.

In regards to international clients opening an account with Global Prime we ask for the following:

1. Certified Identification Document
2. Address Information
3. Bank Account Information

If any of these show any relationship to the USA we will not accept the client.

Also, in some cases the documents need to be certified by an authorised person. We get a lot of calls from clients asking why they need their documents certified. Here's the reason:

It is legal a requirement under Australia law for Financial services firms to comply with the AML/CTF Act:

"Documents must be verified from reliable and independent documentation and/or reliable and independent electronic data. Please refer to chapter 4 of the AML/CTF Rules for further information on the meaning of 'reliable and independent.' http://www.austrac.gov.au/rg_4.html

A certified copy means a copy of a document that has been certified as a true copy of the original document. A list of authorised persons can be found in chapter 1 of the AML/CTF Rules as amended by the Anti-Money Laundering and Counter-Terrorism Financing Rules Amendment Instrument 2009 (No.4)."

The link below has fully comprehensive list of people that perform certification of documents:

http://www.comlaw.gov.au/Details/F2006C00248

These are the laws we must comply by. Any other questions, please ask. Thanks again.
Title: Re: Global Prime
Post by: geektrader on February 03, 2013, 07:47:30 AM
Thanks for the reply, but I think I´ll pass... $7 per RTL, I get this cheaper with other brokers. Certified documents? I don´t have to do this with European brokers.... I am already happy with my broker options (ICM / Armada), so as long as you don´t have lower slippage than those (-0.4 pips in / out on average) or much faster execution (average 400ms) for the higher price per RTL I´d be paying (and higher spread on EURUSD compared to IC Markets), I see no reason to go with Global Prime right now. Expect you can name an advantage over IC Markets for example?
Title: Re: Global Prime
Post by: jemook on February 03, 2013, 09:07:27 AM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.
Title: Re: Global Prime
Post by: crashev on February 03, 2013, 10:09:21 AM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Another Australian 'rookie' broker which has everything high and ridiculous demand on 'certified documents'. Axi already came to understanding that Australia is Australia and the rest of the world don't care about Australian requirements and they withdrew 'certified documents' requirement.

Jemook: don't know what Your position is in Your company, but if You as company don't want to be behind the competition and want to find out how the releationship with clients should work then better look at Armada Markets and then also at ICM True ECN....or..if You just want to fish for "rookie" traders and this is Your way of handling business and You don't care about long term realtionship with real pros, then You probably just have to sit and wait.
Title: Re: Global Prime
Post by: iwillsurvive on February 03, 2013, 10:14:49 AM
jemook,

I haven't tested your feed yet, but I'm sure there are many out there who are interested in testing your feed for tick scalpers.

To attract the large group of tick scalpers, you need to first have very low slippage. (even in fast markets) < 1pip.

Low spreads (global prime meets this criteria)
Title: Re: Global Prime
Post by: geektrader on February 03, 2013, 04:17:52 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Yes they are, but you want our business here (which is fine), but so tell us about your advantages over IC Markets and why Global Prime might be a better choice. Any business should be able to tell a client what the advantages are with them compared to another company.
Title: Re: Global Prime
Post by: jemook on February 03, 2013, 11:05:31 PM
jemook,

I haven't tested your feed yet, but I'm sure there are many out there who are interested in testing your feed for tick scalpers.

To attract the large group of tick scalpers, you need to first have very low slippage. (even in fast markets) < 1pip.

Low spreads (global prime meets this criteria)

Hello,

Please feel free to test out our platform and see what results you can find. I do agree that low slippage is a very important factor in choosing a broker.

Jeremy
Title: Re: Global Prime
Post by: jemook on February 03, 2013, 11:10:00 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Another Australian 'rookie' broker which has everything high and ridiculous demand on 'certified documents'. Axi already came to understanding that Australia is Australia and the rest of the world don't care about Australian requirements and they withdrew 'certified documents' requirement.

Jemook: don't know what Your position is in Your company, but if You as company don't want to be behind the competition and want to find out how the releationship with clients should work then better look at Armada Markets and then also at ICM True ECN....or..if You just want to fish for "rookie" traders and this is Your way of handling business and You don't care about long term realtionship with real pros, then You probably just have to sit and wait.

Hi there crash,

I'm not sure what you are trying to say. It is a legal requirement under Australia law for Financial services firms to comply with the AML/CTF Act:

"Documents must be verified from reliable and independent documentation and/or reliable and independent electronic data. Please refer to chapter 4 of the AML/CTF Rules for further information on the meaning of 'reliable and independent.' http://www.austrac.gov.au/rg_4.html

Are you suggesting that we ignore Australian law as "rest of the world don't care about Australian requirements"?

What kind of message would that be sending to our clients?

Jeremy
Title: Re: Global Prime
Post by: jemook on February 03, 2013, 11:17:55 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Yes they are, but you want our business here (which is fine), but so tell us about your advantages over IC Markets and why Global Prime might be a better choice. Any business should be able to tell a client what the advantages are with them compared to another company.

Geektrader,

7/8 of your posts have on this thread have been of a negative nature towards Global Prime, a broker you have zero experience with. It almost seems as you have a vested interest in seeing us not do well. You are now attempting to bait us into a slinging match between Global Prime and IC Markets - this is not going to happen. If you are not interested in using our services I'd like to ask you to kindly please stop posting negativity in our thread. If you'd like to re-word your question I will answer you.

Guys, I'm here to help out - not get into arguments or debates. I am more than happy to discuss our strengths and I am not here to discuss other brokers.

Regards,
Jeremy
Title: Re: Global Prime
Post by: HFT Group on February 03, 2013, 11:22:30 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Another Australian 'rookie' broker which has everything high and ridiculous demand on 'certified documents'. Axi already came to understanding that Australia is Australia and the rest of the world don't care about Australian requirements and they withdrew 'certified documents' requirement.

Jemook: don't know what Your position is in Your company, but if You as company don't want to be behind the competition and want to find out how the releationship with clients should work then better look at Armada Markets and then also at ICM True ECN....or..if You just want to fish for "rookie" traders and this is Your way of handling business and You don't care about long term realtionship with real pros, then You probably just have to sit and wait.

Hi there crash,

I'm not sure what you are trying to say. It is a legal requirement under Australia law for Financial services firms to comply with the AML/CTF Act:

"Documents must be verified from reliable and independent documentation and/or reliable and independent electronic data. Please refer to chapter 4 of the AML/CTF Rules for further information on the meaning of 'reliable and independent.' http://www.austrac.gov.au/rg_4.html

Are you suggesting that we ignore Australian law as "rest of the world don't care about Australian requirements"?

What kind of message would that be sending to our clients?

Jeremy


Axi changed the id documentation requirement from certified documentation to verified documentation in line with other Australian broker requirements.

As with all Australian brokers, the documentation is still required to comply with the relevant legislation.
Title: Re: Global Prime
Post by: jemook on February 04, 2013, 12:38:39 AM
@jonpearce

Hi and thank you for the clarification.

For Australian clients we have an online verification check which works great. There is an online verification checking system available for clients from select countries and we are looking into providing this for international clients soon. In the meantime we are asking for certification from all international clients until the international verification system is put in place.

Clients who can not be verified online or do not pass the online international verification check will always have to be certified.

cheers,
Jeremy
Title: Re: Global Prime
Post by: Star on February 04, 2013, 02:10:51 AM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Yes they are, but you want our business here (which is fine), but so tell us about your advantages over IC Markets and why Global Prime might be a better choice. Any business should be able to tell a client what the advantages are with them compared to another company.

Geektrader,

7/8 of your posts have on this thread have been of a negative nature towards Global Prime, a broker you have zero experience with. It almost seems as you have a vested interest in seeing us not do well. You are now attempting to bait us into a slinging match between Global Prime and IC Markets - this is not going to happen. If you are not interested in using our services I'd like to ask you to kindly please stop posting negativity in our thread. If you'd like to re-word your question I will answer you.

Guys, I'm here to help out - not get into arguments or debates. I am more than happy to discuss our strengths and I am not here to discuss other brokers.

Regards,
Jeremy

So what exactly is the Global Prime`s strength ? What really makes you stand out from the other  brokers ?
Title: Re: Global Prime
Post by: jemook on February 04, 2013, 03:20:40 AM
@star

IMO there's two very important aspects which need to be addressed when choosing a broker. One is the product on offer and the other is the relationship between a client and their broker. In regards to our product on offer we tick all the boxes such as:

- We are a true ECN only broker - we don't run a book and our ECN network is the only way you can trade with us
- Fast execution with data server based in NY
- Great relationship with our liquidity providers which provides low spreads
- Client funds are held in a segregated trust account
- Regulated by ASIC - AFSL 385620

We are also a part of a bigger picture - Global Prime is backed by Gleneagle Securities which has over 90 million dollars in asset management. We are able to offer Managed Investments through our custodial license which allows clients to invest in licensed forex related managed investments. We are also able to allocate funds to consistently profitable traders. We can also package up profitable traders as a managed investment offering.

In regards to the client broker relationship we have this to say:

The relationship you have with your broker is of utmost importance. Our biggest focus at Global Prime is the transparent relationship we have with our clients and the forex community as a whole. We have a strong online presence and a willingness to listen. For instance, many of our clients haved asked for changes such as additional payment options, GMT server change to +2/3, removal of comment field use etc - these changes are being actioned as we speak and should be rolled out very soon. We are always available to answer questions as to how things work in a brokerage - we believe traders need to know what goes on behind the scenes.

Our focus on transparency also applies on an individual trade level. Every trade placed through Global Prime can be confirmed by a trade receipt directly from our liquidity providers. This will show which liquidity provider took your trade and at what price etc and proves that we do not and can not meddle with your trades.

At the end of the day there's a few good brokers out there who are servicing their clients well. We are building Global Prime from the ground up to provide a product and service which sits neck to neck with the other good brokers out there. Hopefully in time we can prove ourselves as 'one of the greats'. It will all come down to personal preference - if you are happy with your current broker relationship then stick around. Otherwise give us a go and we'll see what we can do for you.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: ahelix on February 04, 2013, 03:57:51 AM
A few suggestions
1. Add local bank transfer & other funding options (including their fees)
2. Add online withdrawals (if possible) and indicates the fees for withdrawals at Global Prime FX website
3. Provide the list of liquid providers
4. Provide the live spreads for all currencies to myfxbook
Title: Re: Global Prime
Post by: jemook on February 04, 2013, 07:00:43 AM
A few suggestions
1. Add local bank transfer & other funding options (including their fees)
2. Add online withdrawals (if possible) and indicates the fees for withdrawals at Global Prime FX website
3. Provide the list of liquid providers
4. Provide the live spreads for all currencies to myfxbook

Hi ahelix,

Thanks for your feedback!

1. We are working on this at the moment. We should have new funding options available soon and all fee's will be stated.
2. A custom online withdrawal system is being implemented, really looking forward to offering this feature as I've seen how it works and it couldn't be safer & simpler.
3. Some of our liquidity providers include Barclays, Credit Suisse, Deutsche Bank, Morgan Stanley, Westpac, Sucden, BNP Paribas & RBS.
4. We've asked MyFxbook to to include our live spreads on their table however they require us to enter into a marketing agreement for this to happen which we are not interested in doing at this time.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: iwillsurvive on February 04, 2013, 07:28:59 AM
Hi Jeremy,

Could you give us an idea of your bridge technology (is it integral?) and your slippage figures during fast markets, i.e. NFP?

I am interested in testing out a tick scalper on your feed but want to find out more first. It will be unfavourable if I get slipped significantly during my test run.
Title: Re: Global Prime
Post by: crashev on February 04, 2013, 09:29:20 AM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Another Australian 'rookie' broker which has everything high and ridiculous demand on 'certified documents'. Axi already came to understanding that Australia is Australia and the rest of the world don't care about Australian requirements and they withdrew 'certified documents' requirement.

Jemook: don't know what Your position is in Your company, but if You as company don't want to be behind the competition and want to find out how the releationship with clients should work then better look at Armada Markets and then also at ICM True ECN....or..if You just want to fish for "rookie" traders and this is Your way of handling business and You don't care about long term realtionship with real pros, then You probably just have to sit and wait.

Hi there crash,

I'm not sure what you are trying to say. It is a legal requirement under Australia law for Financial services firms to comply with the AML/CTF Act:

"Documents must be verified from reliable and independent documentation and/or reliable and independent electronic data. Please refer to chapter 4 of the AML/CTF Rules for further information on the meaning of 'reliable and independent.' http://www.austrac.gov.au/rg_4.html

Are you suggesting that we ignore Australian law as "rest of the world don't care about Australian requirements"?

What kind of message would that be sending to our clients?

Jeremy

I'm saying that:
- it is not easy and very expensive in my country to have notariary signed documents, nobody does that! it's not that easy
procedure as in Australia - You require it because of some Australian law,which is really annoying

- it's not really so important (cetrtified documents) and can be skipped - look at other Australian brokers including AxiTrader which withdraw this requirment - so I'm saying here that make up Your mind if You are an Australian broker or You are a world wide broker that want to attract clients all
over the world

- if You really want to make good realtions with retail clients and You want to be a really competitive among other top brokers You already
would have done Your research and know what top retail clients expect from a broker and how to build good relations with clients, for me
You are far behind

And please don't get it tham I'm attacking You or Your business model, it's just some thoughts about Your service. You may take them into
consideration or just trash 'em - this is just Your choice here.

I hope now I'm clear.
Title: Re: Global Prime
Post by: geektrader on February 04, 2013, 09:17:39 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Yes they are, but you want our business here (which is fine), but so tell us about your advantages over IC Markets and why Global Prime might be a better choice. Any business should be able to tell a client what the advantages are with them compared to another company.

Geektrader,

7/8 of your posts have on this thread have been of a negative nature towards Global Prime, a broker you have zero experience with. It almost seems as you have a vested interest in seeing us not do well. You are now attempting to bait us into a slinging match between Global Prime and IC Markets - this is not going to happen. If you are not interested in using our services I'd like to ask you to kindly please stop posting negativity in our thread. If you'd like to re-word your question I will answer you.

Guys, I'm here to help out - not get into arguments or debates. I am more than happy to discuss our strengths and I am not here to discuss other brokers.

Regards,
Jeremy

Sorry to say, but I am not negative, just skeptical. There are TONS of new brokers that pop-up each day and many of them are simply scamming people out of their money! We´ve seen it tens of times here in the forum as you may have noticed. So you are a new broker too, you have no reputation with us yet, you have to build it. That means people WILL ask questions you may not like, and you don´t have to answer them too, but sorry, then I will not be trading with you.

I am asking a legit question what separates you from the competitors so that I may switch my trading to you (any other company from whatever field will be able to answer this, otherwise why should I as a client go with you?) - if you can´t answer this question then I wonder how you run your business, but all right, then I see no reason to switch over to you since you are just "another broker".

Apart from this please show me my negative posts. Everything I´ve posted so far were true observations I´ve made about you (missing withdrawal/funding methods, mentioning that I can´t test you without proper funding options, that we don´t know about your slippage yet, that you are in the "Grade A Broker" section now although we haven´t seen any feedback of someone that trades with you yet, etc). Nothing wrong with that, nothing negative, just what I´ve seen from you so far + questions I were asking that you should be able to answer as a new broker.
Title: Re: Global Prime
Post by: jemook on February 04, 2013, 10:33:22 PM
Hi Jeremy,

Could you give us an idea of your bridge technology (is it integral?) and your slippage figures during fast markets, i.e. NFP?

I am interested in testing out a tick scalper on your feed but want to find out more first. It will be unfavourable if I get slipped significantly during my test run.

Yes, our bridge is with Integral. In regards to slippage - there can be various reasons for slippage:

1. Execution time - if you place an order in your terminal and enough time passes for the price to move before it is executed you will be given the next best price, positive or negative.

2. Rejected orders - this generally consists of liquidity providers which will not accept an order due to insufficient volumes. What will happen is the next best price offered by the liquidity provider below will be filled.

3. Technical errors - I'd like to think that this happens very rarely - if we were at fault you would be rebated. Technical errors can also happen at the LP level.

It's hard for us to provide slippage tests as those 3 variables can change user to user. For instance a trader with a bad connection may be slipped due to execution time. A trader that trades micro lots may be slipped due to the liquidity provider at the top of the book not accepting the order.

If you are interested in opening an account with us you could deposit the minimum amount and test out the feed for yourself. If there's any tests you'd like us to perform on our end please contact me at jeremy.k@globalprime.com.au

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on February 04, 2013, 10:44:59 PM

I'm saying that:
- it is not easy and very expensive in my country to have notariary signed documents, nobody does that! it's not that easy
procedure as in Australia - You require it because of some Australian law,which is really annoying

I hope now I'm clear.


I read you loud and clear, thank you. We are looking into an international verification check which we may be able to perform on our end. If we can get it working then there would be no need for certified documents for a client that passes the international verification. Fingers crossed it works.

I am asking a legit question what separates you from the competitors so that I may switch my trading to you (any other company from whatever field will be able to answer this, otherwise why should I as a client go with you?) - if you can´t answer this question then I wonder how you run your business, but all right, then I see no reason to switch over to you since you are just "another broker".

Let's start fresh then, apologies if I was a bit frustrated before. Please see post #33 (http://www.donnaforex.com/forum/index.php?topic=9273.msg238603#msg238603) for the answer to your question about the Global Prime strengths and difference.
Title: Re: Global Prime
Post by: jemook on February 15, 2013, 07:28:47 AM
Great news! Global Prime now only requires ID documents to be certified for certain accounts.

In the past Global Prime asked for copies of ID documents to be certified for all Clients. This meant a prospective client had to get their ID documents certified as a true copy of the original (for example by a notary or public official).

Over the last few weeks we reviewed our procedures including going through the correct compliance and legal channels to ensure this change is permitted.

I can now confirm that we do not require certified documents for low risk Clients.
 
GP has chosen to no longer use the Documentation based safe harbour procedure as outlined in the AML (Anti Money Laundering) Rules and has now adopted alternate procedures for verifying the information collected from customers.

All you need to open a LIVE account with Global Prime is provide a scanned copy of:

A. Your passport OR
B. Your drivers license.
 
After you email or upload the documents via the online account opening process we will do a risk analysis and if you are assessed as a low risk client we can then provide you with funding details for your account and you'll be ready to go. 
 
If you are assessed as a medium or high risk client we will require a higher standard of verification which may include certification of documents.

So ladies and gentlemen - no more kicking and screaming about certified documents. I trust this makes it  much easier for you guys to open an account with us (http://globalprime.eappform.com/initiate.aspx?adviser=FOREX).
Title: Re: Global Prime
Post by: nc! on February 28, 2013, 03:45:26 PM
Opened an account with them. Jeremy was more than helpful,  funds will arrive soon. Will keep you posted running RobinVol.

Green Pips

nc!
Title: Re: Global Prime
Post by: forexfish on March 03, 2013, 09:43:43 PM
No problem geektrader :) I wish you all the best of luck with your broker of choice - from what I hear IC Markets is a great broker.

Another Australian 'rookie' broker which has everything high and ridiculous demand on 'certified documents'. Axi already came to understanding that Australia is Australia and the rest of the world don't care about Australian requirements and they withdrew 'certified documents' requirement.

Jemook: don't know what Your position is in Your company, but if You as company don't want to be behind the competition and want to find out how the releationship with clients should work then better look at Armada Markets and then also at ICM True ECN....or..if You just want to fish for "rookie" traders and this is Your way of handling business and You don't care about long term realtionship with real pros, then You probably just have to sit and wait.

Hi there crash,

I'm not sure what you are trying to say. It is a legal requirement under Australia law for Financial services firms to comply with the AML/CTF Act:

"Documents must be verified from reliable and independent documentation and/or reliable and independent electronic data. Please refer to chapter 4 of the AML/CTF Rules for further information on the meaning of 'reliable and independent.' http://www.austrac.gov.au/rg_4.html

Are you suggesting that we ignore Australian law as "rest of the world don't care about Australian requirements"?

What kind of message would that be sending to our clients?

Jeremy


Axi changed the id documentation requirement from certified documentation to verified documentation in line with other Australian broker requirements.

As with all Australian brokers, the documentation is still required to comply with the relevant legislation.

Ok when did this happen.

I have an account with IBFX  AU.

They have not asked anything further.

So from existing clients I assume they wont be asking further documentation ? 

I am thinking if this is the requirment then I should provide them all necessary documentation otherwise they might delay my withdrawls. As some time brokers create issue at the time of withdrawls and they try to check again KYC despite they have already checked earlier.   :'(
Title: Re: Global Prime
Post by: jemook on March 15, 2013, 06:54:50 AM
Good morning/afternoon/eveningfolks,

We have recently inked a deal with Beeks FX (http://www.beeksfx.com/) to provide our clients with a discounted and in some cases free VPS hosting with Beeks.

The Beeks VPS servers are located in the same data center as our MT4 servers - Equinix NY4. This means you'll get a 1 m/s ping between the VPS and our server and is great for EA's.

Standard price for the bronze package with Beeks is £25 Per Month however Global Prime clients are entitled to a discounted rate of £17 per month for the bronze package.

For higher volume traders (trade more than 20 standard lots per month) Global Prime will pay for your VPS.

If you're after a discount on the silver or gold package please let me know and I'll see what I can organise with Beeks for you.

To sum up:

Standard Beeks Price:  £25 Per Month (~$37 USD)
Global Prime Clients: £17 Per Month (~$25 USD)
Trade >20lots p/month: Free

Please email me at jeremy.k@globalprime.com.au if you wish to take us up on the offer. Any questions  shoot.

Cheers
Jeremy
Title: Re: Global Prime
Post by: ninja_007 on March 17, 2013, 07:23:03 PM

Are u under Australian regulation ?

You spread is not listed here

http://www.myfxbook.com/forex-broker-spreads
Title: Re: Global Prime
Post by: jemook on March 17, 2013, 10:19:15 PM

Are u under Australian regulation ?

You spread is not listed here

http://www.myfxbook.com/forex-broker-spreads

Hi Ninja,

Yes we are regulated by ASIC - our Australian Financial Services License is: AFSL 385620.

In regards to myfxbook spreads section - to appear there a broker needs to pay for advertising. I don't mind doing a small campaign to get us on the list but I'm waiting for them to fix the values for Global Prime on the swaps page which is currently incorrect.

Title: Re: Global Prime
Post by: jemook on March 27, 2013, 10:14:00 PM
I made this post in another thread and I want to re-iterate in the GP thread:

I believe Global Prime is the only broker in the world that on request can provide each of our clients with a trade receipt on ANY trade taken which shows which liquidity provider took the trade.

This proves that we do not run a book in any way, shape or form and that every single trade our clients take is indeed placed into the market. Global Prime does not, has not and will not ever run a book or be the counterparty to any client trades.

Ask your broker if they can prove to you that they do not run a book. IMO All this ECN / DMA / STP is hyped up marketing fluff unless your broker can prove to you that EVERY trade taken by it's clients is placed into the market. We can.

The only way Global Prime makes money is through the $7 per 100k round turn commission we charge. It's in our best interests for our clients to continue making money because we only make money when they stick around and are actively trading.

There is no conflict of interest and if anything we nurture our profitable traders by providing them company capital to trade with which will see them earn performance fees. If they continue to perform consistently we can then package them up as a fully licensed Managed Investment to offer to other clients.

Show me another broker that wants to see their traders win and profit as much as we do.

My main point is that we do not run a book and we can prove it by providing a trade receipt on any trade which shows which liquidity provider took the clients trade.

If anyone wants more information on this you are welcome to call our Sydney office on +612 8277 6611 or email me direct at jeremy.k@globalprime.com.au

Regards,
Jeremy
Title: Re: Global Prime
Post by: trader578 on March 28, 2013, 10:43:38 PM
Hi Jeremy,
I am curious where does your liquidity come from on days like today (Good Friday and Easter Monday) when all international banks are closed?  Thanks.
Title: Re: Global Prime
Post by: guernica on March 28, 2013, 11:24:54 PM
Hi Jeremy,
I am curious where does your liquidity come from on days like today (Good Friday and Easter Monday) when all international banks are closed?  Thanks.
Banks are closed but forex departements never stops (except backoffice).
Title: Re: Global Prime
Post by: robl45 on March 29, 2013, 12:19:00 AM
One of the only ones in Australia that won't take IBC's with US citizens too.

I made this post in another thread and I want to re-iterate in the GP thread:

I believe Global Prime is the only broker in the world that on request can provide each of our clients with a trade receipt on ANY trade taken which shows which liquidity provider took the trade.

This proves that we do not run a book in any way, shape or form and that every single trade our clients take is indeed placed into the market. Global Prime does not, has not and will not ever run a book or be the counterparty to any client trades.

Ask your broker if they can prove to you that they do not run a book. IMO All this ECN / DMA / STP is hyped up marketing fluff unless your broker can prove to you that EVERY trade taken by it's clients is placed into the market. We can.

The only way Global Prime makes money is through the $7 per 100k round turn commission we charge. It's in our best interests for our clients to continue making money because we only make money when they stick around and are actively trading.

There is no conflict of interest and if anything we nurture our profitable traders by providing them company capital to trade with which will see them earn performance fees. If they continue to perform consistently we can then package them up as a fully licensed Managed Investment to offer to other clients.

Show me another broker that wants to see their traders win and profit as much as we do.

My main point is that we do not run a book and we can prove it by providing a trade receipt on any trade which shows which liquidity provider took the clients trade.

If anyone wants more information on this you are welcome to call our Sydney office on +612 8277 6611 or email me direct at jeremy.k@globalprime.com.au

Regards,
Jeremy
Title: Re: Global Prime
Post by: Star on March 29, 2013, 01:17:49 AM
One of the only ones in Australia that won't take IBC's with US citizens too.

I made this post in another thread and I want to re-iterate in the GP thread:

I believe Global Prime is the only broker in the world that on request can provide each of our clients with a trade receipt on ANY trade taken which shows which liquidity provider took the trade.

This proves that we do not run a book in any way, shape or form and that every single trade our clients take is indeed placed into the market. Global Prime does not, has not and will not ever run a book or be the counterparty to any client trades.

Ask your broker if they can prove to you that they do not run a book. IMO All this ECN / DMA / STP is hyped up marketing fluff unless your broker can prove to you that EVERY trade taken by it's clients is placed into the market. We can.

The only way Global Prime makes money is through the $7 per 100k round turn commission we charge. It's in our best interests for our clients to continue making money because we only make money when they stick around and are actively trading.

There is no conflict of interest and if anything we nurture our profitable traders by providing them company capital to trade with which will see them earn performance fees. If they continue to perform consistently we can then package them up as a fully licensed Managed Investment to offer to other clients.

Show me another broker that wants to see their traders win and profit as much as we do.

My main point is that we do not run a book and we can prove it by providing a trade receipt on any trade which shows which liquidity provider took the clients trade.

If anyone wants more information on this you are welcome to call our Sydney office on +612 8277 6611 or email me direct at jeremy.k@globalprime.com.au

Regards,
Jeremy


It is  Global Prime`s loss
Title: Re: Global Prime
Post by: trader578 on March 29, 2013, 01:56:22 AM
Hi Jeremy,
I am curious where does your liquidity come from on days like today (Good Friday and Easter Monday) when all international banks are closed?  Thanks.
Banks are closed but forex departements never stops (except backoffice).

Interesting, so does this mean we are trading against machines during holidays, since all the bankers have gone home?  I wonder if the algorithms used by banks are moving the markets by themselves?
Title: Re: Global Prime
Post by: robl45 on March 29, 2013, 03:03:37 AM
Hi Jeremy,
I am curious where does your liquidity come from on days like today (Good Friday and Easter Monday) when all international banks are closed?  Thanks.
Banks are closed but forex departements never stops (except backoffice).

Interesting, so does this mean we are trading against machines during holidays, since all the bankers have gone home?  I wonder if the algorithms used by banks are moving the markets by themselves?

not all banks are closed.  banks are open in the usa on good friday.  Then there are hedgefunds and others that are still trading etc.  huge money can be made on light holiday days if things go your way.  if a pair starts going up or down, usually it will just keep going as there are not participants to stop it, with breakout strategies, that can work nicely.
Title: Re: Global Prime
Post by: zuk156 on March 31, 2013, 06:51:06 PM
Jemook, since Global Prime, FxOpen Aus and IC Markets are in same building, you guys can go on a coffee and easily sign broker to broker deposit agreements between you three.

Title: Re: Global Prime
Post by: bizmark on March 31, 2013, 07:53:56 PM
Jemook, since Global Prime, FxOpen Aus and IC Markets are in same building, you guys can go on a coffee and easily sign broker to broker deposit agreements between you three.

Yep, would really like to see Broker2Broker agreement between GP and ICM.
Title: Re: Global Prime
Post by: Surrealistik on March 31, 2013, 11:23:41 PM
Yes please.
Title: Re: Global Prime
Post by: jemook on April 02, 2013, 05:53:45 PM
We can very easily facilitate a broker to broker transfer with any broker that allows it and most of the good ones do. We accept broker to broker transfers and we can also send money out to other brokers if our clients wish.

Please email forex@globalprime.com.au if you'd like us to help you out with b2b transfers.

Regards,
Jeremy
Title: Re: Global Prime
Post by: Surrealistik on April 02, 2013, 06:50:20 PM
Sounds good Jeremy, and I'm glad you are willing to handle this sort of request personally, but I think what we're asking for is more of an automated/client portal actuated process allowing us to do this from both ends without manual intervention predicated on a mutual agreement between you guys.

I would absolutely love to see this sort of arrangement in place for the top 3 true ECN/non-booking Australian brokers.
Title: Re: Global Prime
Post by: jemook on April 02, 2013, 11:23:44 PM
I see where you are going with this however I do think first we (GP) need to work on our alternative funding / withdrawal options before entertaining something like this and of course the other brokers would have to agree to it too.

In the meantime though once you've got an account set up on both brokers it's as easy as sending a request to us and we send you a filled out b2b form to send to your broker.

Cheers for the idea though - something to think about.

Regards,
Jeremy
Title: Re: Global Prime
Post by: bizmark on April 05, 2013, 07:58:03 PM
Hi Jeremy,

Is there any restriction to use other brokers' platforms on the free VPS? For example FinFX blocks connection to other brokers' MT4 live servers on their free VPS (BeeksFx).

Thank you,
Title: Re: Global Prime
Post by: jemook on April 06, 2013, 06:25:35 PM
Hi Jeremy,

Is there any restriction to use other brokers' platforms on the free VPS? For example FinFX blocks connection to other brokers' MT4 live servers on their free VPS (BeeksFx).

Thank you,

No. It's your VPS to do with as you please. I'll double check and will let you now if otherwise but I can't imagine why we'd ever put a restriction like that on.

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on April 06, 2013, 06:59:02 PM
I'll make this simple.  I'm currently trading with IC Markets ECN and Armada Markets ECN and my effective commissions are USD$5.545 and USD$5.348 respectively, after discounts from an introducing agent. 

Can Global Prime offer a discounted rate of USD$5.50?

Hi bstay,

We currently don't have any IB agreements which offer discounted commission schemes. Discounts on commissions are offered at our discretion and are usually given to our high volume traders.

Please note the $7 commission per 1 lot is our only revenue as we do not mark up spreads or run any type of book. As such reduced commissions can only really be offered in exceptional circumstances.

Regards,
Jeremy
Title: Re: Global Prime
Post by: alanhoo on April 08, 2013, 10:40:58 AM
Hi Jemook,

I'm not sure why I didn't receive your PM on the forum, it did not appear in my inbox. But it did appear in my spam mail which I had notifications for the forum.

I'll just ask directly here.

1. What's the spread we could expect on Majors and Crosses and Exotics.
2. Average slippage on them.
3. Where is your trading server located as I would expect my VPS as close as possible.
4. The possible leverage for a sum of $20k and up. I'm looking between 200 - 500 as a start for that amount as I believe it's not a lot.
5. Any client's portal other than your usual MT4 statements?
6. Commissions expected, discounts or offers. IBs or such.
7. Avg. Execution time based on VPS located with the trading server, restrictions on number of executions per day, as I run very small but very frequent trades up to thousands per day on multi pairs.

It's just a start, so I want to be as transparent as possible and on the look out for a possible replacement and alternative broker to my existing one.

It would be a good start now, as I'm looking at Axitrader as a possible replacement, therefore any competitions or better trading environment are welcome.

Still clueless how your PM didn't appear in DF while it appeared in my SPAM folder on Gmail. :) Nevertheless, I won't pass up any good opportunities for a good broker.

Thanks, Cheer.
Alan
Title: Re: Global Prime
Post by: jemook on April 08, 2013, 10:55:10 PM
Hi Jemook,

<questions snipped>

I'll just ask directly here.

It's just a start, so I want to be as transparent as possible and on the look out for a possible replacement and alternative broker to my existing one. It would be a good start now, as I'm looking at Axitrader as a possible replacement, therefore any competitions or better trading environment are welcome.

Thanks, Cheers.

Alan

Hi Alan thanks for getting in touch. I copied your questions here and have answered them. Anything else please let me know.

1. What's the spread we could expect on Majors and Crosses and Exotics.

I'd recommend opening a GP demo and running a MT4 spread monitor indicator for a week or so on the pairs you wish to trade. Another option is to check out the FX Intel site (http://www.fxintel.com/live/) - on the right you'll see average spread for pair. Select Global Prime, select daily and you can select your pairs from there.
 
2. Average slippage on them.

We very rarely receive slippage complaints from our clients.

3. Where is your trading server located as I would expect my VPS as close as possible.

New York, Equinix NY4 (demo and live servers). Fastest VPS connection so far is Beeks FX but CNS also gets a zippy connection.

4. The possible leverage for a sum of $20k and up. I'm looking between 200 - 500 as a start for that amount as I believe it's not a lot.

You'd need to have a discussion with our operations team to ascertain risk if you want higher leverage and especially so for $20k and up. It depends on the capital, positions held over weekend, trading style etc. Please contact me at jeremy.k@globalprime.com.au and we can tailor the leverage for you.

5. Any client's portal other than your usual MT4 statements?

Not at this time.

6. Commissions expected, discounts or offers. IBs or such.

$7 commission per 100k/rt. We currently don't have any IB agreements which offer discounted commission schemes. Discounts on commissions are offered at our discretion and are usually given to our high volume traders.

7. Avg. Execution time based on VPS located with the trading server, restrictions on number of executions per day, as I run very small but very frequent trades up to thousands per day on multi pairs.

Beeks FX is 1 m/s. CNS VPS is 2-5 m/s. No restrictions on executions per day.

Thanks again Alan have a good day.

Regards,
Jeremy
Title: Re: Global Prime
Post by: crashev on April 11, 2013, 01:00:04 PM
jemook: Your formulars are broken, my IBAN account number which is required contains 26 digits and I can only put 25 in Your input
Title: Re: Global Prime
Post by: jemook on April 11, 2013, 01:21:31 PM
jemook: Your formulars are broken, my IBAN account number which is required contains 26 digits and I can only put 25 in Your input

Thanks for letting me know. I will look into this first thing in the morning and ensure it's fixed. In the meantime you can complete the application form and send the correct IBAN to me at jeremy.k@globalprime.com.au and I will amend your details for you.

Thanks again
Jeremy
Title: Re: Global Prime
Post by: jemook on April 23, 2013, 05:09:44 AM
We added a live chat to the Global Prime website (http://www.globalprime.com.au/forex) - drop by and say hello sometime  :)

Regards,
Jeremy
Title: Re: Global Prime
Post by: ecostrader on April 30, 2013, 09:43:41 AM
Hi anyone on this forum using global prime as a broker? Looks okay but not so much feedback from real clients?
Title: Re: Global Prime
Post by: nwboater on April 30, 2013, 02:38:28 PM
Hi anyone on this forum using global prime as a broker? Looks okay but not so much feedback from real clients?

I'm using them, but only for two weeks. Happy so far.

Cheers,
Rod
Title: Re: Global Prime
Post by: nc! on April 30, 2013, 07:37:20 PM
I am using them so far so good.  8)
Title: Re: Global Prime
Post by: jemook on May 01, 2013, 08:43:53 AM
Thanks NC+NW. Ecostrader if you'd like more information feel free to email me at jeremy.k@globalprime.com.au

Regards,
Jeremy
Title: Re: Global Prime
Post by: deathlord on May 02, 2013, 07:44:50 AM
Doesn't GP send out monthly statements?
Title: Re: Global Prime
Post by: jemook on May 02, 2013, 07:52:13 AM
Doesn't GP send out monthly statements?

Hey deathlord. We sure do. If you're a client of ours and you haven't received yours please let me know and I will look into it for you.

Regards
Jeremy
Title: Re: Global Prime
Post by: 6y588 on May 02, 2013, 05:34:03 PM
I opened an account today - Using this account as a diversification of brokers. Don't want too many eggs in one basket. Time would tell if they are a true ECN (most brokers claimed they are). But registration was a breeze, only uploaded a scanned copy of my driver's license. Don't mind the non-rebate, or non-cheapest spread, as long as they remain competitive. My issue is finding a broker that doesn't hunt stop loss, deal making, requoting, price spikes, widening spreads, etc. I have accounts with Ppper, Go, IBFX, Vantage, but all seems to do some shady stuff.
Title: Re: Global Prime
Post by: jemook on May 03, 2013, 12:15:20 AM
I opened an account today - Using this account as a diversification of brokers. Don't want too many eggs in one basket. Time would tell if they are a true ECN (most brokers claimed they are). But registration was a breeze, only uploaded a scanned copy of my driver's license. Don't mind the non-rebate, or non-cheapest spread, as long as they remain competitive. My issue is finding a broker that doesn't hunt stop loss, deal making, requoting, price spikes, widening spreads, etc. I have accounts with Ppper, Go, IBFX, Vantage, but all seems to do some shady stuff.

Great to have you on board and looking forward to working with you. Feel free to request a trade receipt on any of your trades which will show which liquidity provider took your trade, proving we are do not run a book and are true ECN/DMA. No other broker will do this for you as far as I know.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: peeper on May 03, 2013, 09:43:58 AM
Please keep us updated, I'm intrigued by this broker.
Title: Re: Global Prime
Post by: epalazzo on May 03, 2013, 11:14:34 AM
Approx. how much does it cost to wire transfer money from Europe to an Aussie Broker like Global Prime? Does GP has European account(s) or accs at European Banks where clients can transfer money to?
Title: Re: Global Prime
Post by: jemook on May 04, 2013, 09:56:54 AM
Approx. how much does it cost to wire transfer money from Europe to an Aussie Broker like Global Prime? Does GP has European account(s) or accs at European Banks where clients can transfer money to?

Hi epalazzo,

It's totally dependant on your bank and you'll need to ask them for what they charge.

There's no charges from our end for depositing or withdrawing money. We wear the cost of every withdrawal unlike other brokers who may charge clients fees to deposit/withdraw.

Actually there's no other charges anywhere - the only time you pay us for anything is the $7 per 1 lot traded commission.

We are looking at launching local bank deposit and credit card funding in the not too distant future.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: deathlord on May 04, 2013, 11:30:14 AM
Approx. how much does it cost to wire transfer money from Europe to an Aussie Broker like Global Prime? Does GP has European account(s) or accs at European Banks where clients can transfer money to?

Hi epalazzo,

It's totally dependant on your bank and you'll need to ask them for what they charge.

There's no charges from our end for depositing or withdrawing money. We wear the cost of every withdrawal unlike other brokers who may charge clients fees to deposit/withdraw.

Actually there's no other charges anywhere - the only time you pay us for anything is the $7 per 1 lot traded commission.

We are looking at launching local bank deposit and credit card funding in the not too distant future.

Cheers,
Jeremy
Any chance for you opening an additional account with for example a London branch of a bank? Would be nice for European customers. Axi offers funding through a London BoA account, and funding via that went very fast and cost me exactly 0,- EUR, even though it was still an international transfer.
Title: Re: Global Prime
Post by: epalazzo on May 06, 2013, 03:24:44 PM
Thanks for your reply Jeremy. Please let us know once you have a local bank deposit account in the EU for instance. Also, withdrawals are cheaper for you this way.

Anyone has an estimate for a EU to Aussie broker transfer cost?
Title: Re: Global Prime
Post by: Surrealistik on May 06, 2013, 04:12:39 PM
Would appreciate a similar arrangement for Canada and the US as well if possible.
Title: Re: Global Prime
Post by: Dash on May 06, 2013, 07:18:06 PM
I am looking forward to opening an account with you guys. Do you guys offer MAM services? If so I can look at opening a MAM with your brokerage as well. I spoken to Elan in regards to experienced traders. Definitely something I am looking at getting into.
Title: Re: Global Prime
Post by: jemook on May 07, 2013, 01:07:19 AM
Thanks for your reply Jeremy. Please let us know once you have a local bank deposit account in the EU for instance. Also, withdrawals are cheaper for you this way.

Anyone has an estimate for a EU to Aussie broker transfer cost?

Please email me at jeremy.k@globalprime.com.au and I will personally let you know as soon as alternative funding options are available. 


Would appreciate a similar arrangement for Canada and the US as well if possible.

We'll see what we can arrange. It would seem local bank transfer is the most cost efficient way to get international funds across.


I am looking forward to opening an account with you guys. Do you guys offer MAM services? If so I can look at opening a MAM with your brokerage as well. I spoken to Elan in regards to experienced traders. Definitely something I am looking at getting into.

Great to hear Dash and we look forward to working with you too. We do offer PAMM/MAM, if you've been speaking with Elan please email/call him about this and he can go through the details with you.

Thanks for your interest.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Tempestshade on May 07, 2013, 01:16:58 AM
Hello Jeremy,

I just wanted to say that you sound like a top notch guy and it is apparent that Global Prime is striving for perfrection in the retail forex brokerage world. I very much appreciate this.

When I decide to diversify across another broker you will be the top on my list.

I hope you can continue to offer the level of personalized support that you have, and continue to periodically improve your services.

I post this because I want you to know that your efforts do not go unnoticed.

Thanks for the work,
David
Title: Re: Global Prime
Post by: jemook on May 08, 2013, 03:46:54 AM
Hello Jeremy,

I just wanted to say that you sound like a top notch guy and it is apparent that Global Prime is striving for perfrection in the retail forex brokerage world. I very much appreciate this.

When I decide to diversify across another broker you will be the top on my list.

I hope you can continue to offer the level of personalized support that you have, and continue to periodically improve your services.

I post this because I want you to know that your efforts do not go unnoticed.

Thanks for the work,
David

Thanks for your feedback David, I really appreciate it. I believe in everything we are doing at Global Prime and it's great to see our reach spreading through the good word of our happy clients. Really looking forward to working with you in the future.

Where are you from? If you're ever in Sydney feel free to pop in any time and meet the team.

Regards,
Jeremy
Title: Re: Global Prime
Post by: viltsu on May 22, 2013, 10:34:43 AM
Where are the Global Prime servers located? Anything in London?

Do you have demo account restricted to 30 days like Axi?

Thanks
Title: Re: Global Prime
Post by: fxtest on May 22, 2013, 10:36:56 AM
What is deposit and withdrawal method. Moneybookers or LR are accepted?
Title: Re: Global Prime
Post by: muzzamcc on May 22, 2013, 10:41:32 AM
Where are the Global Prime servers located? Anything in London?

Do you have demo account restricted to 30 days like Axi?

Thanks
Pretty sure they have their servers in NY. And just FYI, Axi will give you a non expiring demo if you ask them to make it so.
Title: Re: Global Prime
Post by: jemook on May 22, 2013, 11:41:19 AM
Where are the Global Prime servers located? Anything in London?

Do you have demo account restricted to 30 days like Axi?

Thanks

Hi viltsu,

As muzzamcc said (thanks mate) our servers are in New York / Equinix. All of our demo accounts are non-expiring.

What is deposit and withdrawal method. Moneybookers or LR are accepted?

Hi fxtest,

Currently we only offer bank transfer for deposits and withdrawals. There are no charges from our side to deposit or withdraw however please check with your bank for any fees they may charge.

We are currently implementing alternative funding options, please let me know if you'd like to be notified personally when they are launched.

Regards,
Jeremy
Title: Re: Global Prime
Post by: viltsu on June 03, 2013, 09:32:16 AM
jemook,

How high the 1:400 leverage is possible? 25k? 50K?

Thanks

Title: Re: Global Prime
Post by: jemook on June 03, 2013, 10:32:34 AM
jemook,

How high the 1:400 leverage is possible? 25k? 50K?

Thanks

Hi viltsu  ;D

Thanks for writing in and I hope we can work with you soon. Our standard leverage offered is 100:1. We may be able to offer higher leverage after an assessment of trading style - please email me your request at jeremy.k@globalprime.com.au and I'll get the standard risk questions over to you. Otherwise just PM or reply with your email and I'll get back to you.

Regards,
Jeremy
Title: Re: Global Prime
Post by: ttega on June 03, 2013, 11:27:17 AM
I decided (and already applied) to open an individual account here at GP.
Looking forward to trading with you!
Title: Re: Global Prime
Post by: felipebr on June 03, 2013, 06:25:45 PM
Hi jemook, good evening. I would like very much if I can deposit by credit card or any other online payment system. Do you have idea about when it would be avaiable ?

Thank you
Regards
Title: Re: Global Prime
Post by: jemook on June 04, 2013, 02:38:42 AM
Hi jemook, good evening. I would like very much if I can deposit by credit card or any other online payment system. Do you have idea about when it would be avaiable ?

Thank you
Regards

Thanks for your interest. For credit card funding the papers are signed and ready to go. Just waiting on a final decision today and we should have it up and running by the end of the month. I will notify you personally when it's good to go.

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on June 04, 2013, 02:41:38 AM
I decided (and already applied) to open an individual account here at GP.
Looking forward to trading with you!

Amazing, let's get the show on the road.

Regards,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on June 08, 2013, 11:22:32 AM
Hi jemook, good evening. I would like very much if I can deposit by credit card or any other online payment system. Do you have idea about when it would be avaiable ?

Thank you
Regards

for credit card deposit, the fee is waived? Im keen if there is a credit card option with no extra fee.
Title: Re: Global Prime
Post by: jemook on June 11, 2013, 03:02:41 AM
Hi jemook, good evening. I would like very much if I can deposit by credit card or any other online payment system. Do you have idea about when it would be avaiable ?

Thank you
Regards

for credit card deposit, the fee is waived? Im keen if there is a credit card option with no extra fee.

Currently we only accept bank wire transfer & withdrawal. CC coming soon.

Regards,
Jeremy
Title: Re: Global Prime
Post by: 4EverMaAT on June 12, 2013, 10:48:06 AM
Are you guys getting a local deposit option?
Title: Re: Global Prime
Post by: jemook on June 12, 2013, 12:42:39 PM
Are you guys getting a local deposit option?

Good to hear from you! Yes, we will be offering local bank deposits, credit cards & Moneybookers. It's all being set up now but will take about a month for implementation from what I've been told.

Regards,
Jeremy
Title: Re: Global Prime
Post by: Dash on June 13, 2013, 11:56:13 PM
Hey guys. I would also prefer a gmt offset of 2/3.
Title: Re: Global Prime
Post by: jemook on June 17, 2013, 04:46:07 AM
Hey guys. I would also prefer a gmt offset of 2/3.

Hi Dash,

We are rolling out a server change over the coming weeks which will include the GMT +2/3 change. First step will be opening up the demo server to signups and then the move will be carried over to the live server.

Regards,
Jeremy
Title: Re: Global Prime
Post by: iwillsurvive on June 22, 2013, 08:29:10 AM
Hi Jeremy,

I'd like to suggest globalprime automatically adjusts for DST. i.e. 8am New york time will always be 12pm server time, regardless of DST or non-DST.

Or does global prime already do that?
Title: Re: Global Prime
Post by: jdog on June 22, 2013, 09:27:56 AM

Hi Jeremy,

I'd like to suggest globalprime automatically adjusts for DST. i.e. 8am New york time will always be 12pm server time, regardless of DST or non-DST.

Or does global prime already do that?

Or perhaps just run on GMT time.
Title: Re: Global Prime
Post by: deathlord on June 22, 2013, 11:53:44 AM
Please just stick to GMT +2/+3 as planned.
Title: Re: Global Prime
Post by: s1quash on June 23, 2013, 12:19:17 AM
Just put your gmt offset on your website. Any gmt should be fine.
Title: Re: Global Prime
Post by: jemook on June 23, 2013, 11:53:15 PM
Please just stick to GMT +2/+3 as planned.

Yep. To clarify currently we are on GMT+0. We are in the process of testing and implementing a new server environment with GMT+2/+3 (depending on DST) which will be rolled out once testing has been completed. Not long to go now  :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on June 29, 2013, 08:36:17 AM
Just to check, is this broker ASIC regulated? How are clients' fund being separated?

Any rebate company on this company already?
Title: Re: Global Prime
Post by: SteveOSling on June 29, 2013, 08:55:03 AM
Please just stick to GMT +2/+3 as planned.

Yep. To clarify currently we are on GMT+0. We are in the process of testing and implementing a new server environment with GMT+2/+3 (depending on DST) which will be rolled out once testing has been completed. Not long to go now  :)

Cheers,
Jeremy
This always confuses me with Forex. How can a GMT offset change?
GMT is an absolute reference which does not change. Sure, a DST offset can change (eg. BST, CEST) but I don't see how a GMT one can as GMT itself doesn't change.
Cheers
Sent via telepathy....
Title: Re: Global Prime
Post by: user456 on June 29, 2013, 09:12:26 AM
yes gmt does not change but the offset changes because of dst. When the broker adjusts its clock according to dst you will have a different offset.
Title: Re: Global Prime
Post by: SteveOSling on June 29, 2013, 11:18:28 AM
yes gmt does not change but the offset changes because of dst. When the broker adjusts its clock according to dst you will have a different offset.
That makes sense now. I wasn't aware that brokers moved in sync with DST.
Cheers
Sent via telepathy....
Title: Re: Global Prime
Post by: jemook on July 02, 2013, 01:34:50 PM
Just to check, is this broker ASIC regulated? How are clients' fund being separated?

Any rebate company on this company already?

Discounted commission accounts are coming sooner than you think  ;)

Yes we are ASIC regulated and funds are segregated.

Regards,

Jeremy
Title: Re: Global Prime
Post by: HFT Group on July 05, 2013, 05:59:38 AM
Due to numerous requests for a commission discount, Jeremy has generously implemented a deal for forum members.

Full details are available on the HFT Group website.
Title: Re: Global Prime
Post by: jemook on July 05, 2013, 07:38:42 AM
Good to have you on board Jon. $5.50 per lot reduced from $7 should bring a smile to many faces. Any questions let me know. Have a good weekend folks.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: charleslimuk on July 05, 2013, 08:06:19 AM
Do you have a London Sterling Account?
Title: Re: Global Prime
Post by: HFT Group on July 05, 2013, 08:09:27 AM
Do you have a London Sterling Account?

Global Prime support accounts funded in GBP.
Title: Re: Global Prime
Post by: ledsfx on July 05, 2013, 08:22:34 AM
hello, may i know when Moneybookers option will be available. Thanks
Title: Re: Global Prime
Post by: charleslimuk on July 05, 2013, 08:31:24 AM
Does GP has a London local bank which makes transfer for the UK traders at no cost of transfer?
Title: Re: Global Prime
Post by: jemook on July 07, 2013, 01:21:12 AM
@ledsfx, @charleslimuk

We've recently signed the papers with Global Collect and will be offering Moneybookers, Credit Cards and Local Bank Deposit as deposit and withdrawal options as soon as it's all been implemented. Looking at ~4 weeks.

Have a good weekend.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on July 16, 2013, 10:52:08 AM
Hello all,

I'm looking for 20 or so beta testers to test out our new MT4 demo server before we roll it out.

This new demo server is:

- NY Close / GMT +2 / No Sunday candle.
- Not shared so no more .G suffix
- No use of comment field
- Faster & more reliable

If you're interested in assisting please PM or email me at jeremy.k@globalprime.com.au with your first name and email address.

I'm looking for advanced MT4 users, please only apply if you intend on providing detailed feedback. I'll email interested parties with further details soon. Once we are confident that it is behaving correctly we will roll out the new demo server in the next couple of weeks.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: HFT Group on July 16, 2013, 11:02:08 AM
Hello all,

I'm looking for 20 or so beta testers to test out our new MT4 demo server before we roll it out.

This new demo server is:

- NY Close / GMT +2 / No Sunday candle.
- Not shared so no more .G suffix
- No use of comment field
- Faster & more reliable

If you're interested in assisting please PM or email me at jeremy.k@globalprime.com.au with your first name and email address.

I'm looking for advanced MT4 users, please only apply if you intend on providing detailed feedback. I'll email interested parties with further details soon. Once we are confident that it is behaving correctly we will roll out the new demo server in the next couple of weeks.

Cheers,
Jeremy

You can put me on the list Jeremy.
Title: Re: Global Prime
Post by: jemook on July 17, 2013, 03:43:31 AM
Hello all,

I'm looking for 20 or so beta testers to test out our new MT4 demo server before we roll it out.

This new demo server is:

- NY Close / GMT +2 / No Sunday candle.
- Not shared so no more .G suffix
- No use of comment field
- Faster & more reliable

If you're interested in assisting please PM or email me at jeremy.k@globalprime.com.au with your first name and email address.

I'm looking for advanced MT4 users, please only apply if you intend on providing detailed feedback. I'll email interested parties with further details soon. Once we are confident that it is behaving correctly we will roll out the new demo server in the next couple of weeks.

Cheers,
Jeremy

You can put me on the list Jeremy.

Thanks Jon, I'll be in touch soon.

J
Title: Re: Global Prime
Post by: iwillsurvive on July 24, 2013, 10:09:37 AM
Do you offer SGD accounts?
Title: Re: Global Prime
Post by: jemook on July 24, 2013, 10:15:12 AM
Do you offer SGD accounts?

Sorry buddy not at this time.

Regards,
Jeremy
Title: Re: Global Prime
Post by: Surrealistik on July 28, 2013, 04:25:33 AM
Really wish CAD accounts were offered myself; hate wrangling with CAD -> USD conversion via Norbert Gambits to avoid getting robbed by the banks.
Title: Re: Global Prime
Post by: Tempestshade on July 29, 2013, 10:54:54 AM
Really wish CAD accounts were offered myself; hate wrangling with CAD -> USD conversion via Norbert Gambits to avoid getting robbed by the banks.

Agreed. If you make a CAD account I will move to Global Prime asap. I intend to anyways, but still.

David
Title: Re: Global Prime
Post by: HFT Group on July 29, 2013, 11:07:29 AM
For anyone that may be interested I have made a myfxbook account for the Global Prime demo feed I am trialing.

The account is running pipdiggers upgraded free version of modmods night scalper ea on all supported pairs at default settings.

http://www.myfxbook.com/members/jonpearce/global-prime-demo/650404 (http://www.myfxbook.com/members/jonpearce/global-prime-demo/650404)
Title: Re: Global Prime
Post by: HFT Group on July 30, 2013, 09:09:49 AM
Forex Expat test Beeks NY4 Windows 2012 vps to Global Prime demo server.
Title: Re: Global Prime
Post by: iwillsurvive on July 30, 2013, 09:13:40 AM
Do you offer SGD accounts?

Sorry buddy not at this time.

Regards,
Jeremy

Hi Jeremy,

Could you explain the costs to the broker to launch a new client deposit denomination like SGD or CAD?
Title: Re: Global Prime
Post by: jemook on July 30, 2013, 09:32:14 AM
Do you offer SGD accounts?

Sorry buddy not at this time.

Regards,
Jeremy

Hi Jeremy,

Could you explain the costs to the broker to launch a new client deposit denomination like SGD or CAD?

It's not a question of costs it's more the operational work that goes into offering more account denomination types. The truth is if you guys kicked up enough of a fuss about it then I could speak to the team and make it happen. So I'll pose the question to the forum then:

Currently we offer AUD, USD, GBP, EUR accounts, what others would you like to see most?

J
Title: Re: Global Prime
Post by: Tempestshade on July 30, 2013, 09:46:18 AM
I know there a ton of Canadians here on the forum, so i suggest CAD.

David
Title: Re: Global Prime
Post by: Surrealistik on July 30, 2013, 05:14:24 PM
Yes, CAD please.
Title: Re: Global Prime
Post by: iwillsurvive on July 30, 2013, 05:29:20 PM
Singapore dollars please
Title: Re: Global Prime
Post by: ultracat on July 30, 2013, 05:36:52 PM
Do you offer SGD accounts?

Sorry buddy not at this time.

Regards,
Jeremy

Hi Jeremy,

Could you explain the costs to the broker to launch a new client deposit denomination like SGD or CAD?

It's not a question of costs it's more the operational work that goes into offering more account denomination types. The truth is if you guys kicked up enough of a fuss about it then I could speak to the team and make it happen. So I'll pose the question to the forum then:

Currently we offer AUD, USD, GBP, EUR accounts, what others would you like to see most?

J

I have no idea why top shelf brokers aren't offering CAD.  There are lots of forex trader in Canada (and lots of immigrants who live here from other fx-loving countries like Russia, China, Hong Kong, Philippines, Singapore, etc etc).  According to many the Canadian economy and financial system is currently one of the strongest in the world.  We've got money to invest. 

The only remotely decent broker I can find that denominates accounts in CAD are Dukascopy (no MT4 though) and Excel Markets (not regulated).  I would LOVE, LOVE, LOVE if Global Prime offered CAD accounts.  I can't say it would be immediately as I have money in other places now, but I would definitely eventually move all my money over to an Australian regulated broker that offered CAD accounts.
Title: Re: Global Prime
Post by: Surrealistik on July 30, 2013, 05:58:42 PM
What ultracat said.

Though I'm not really jingoistic/nationalistic (I don't see the point/merit), we do as a point of fact, have arguably if not the strongest, then the most robust banking sector _in the world_ (4 of the top 10 strongest banks per Bloomberg; more than any other country), are highly developed, exceedingly stable both in terms of our political and economic climate including inflation, have excellent financial regulation where it counts which prevents disastrous 2007 style bubbles (i.e. good leveraging, capital and underwriting controls), and are backed by more natural resources than we know what to do with, so CAD is likely to retain its value at a minimum versus other currencies.

On the flipside, I understand as a practical reality of running a broker, if the interest/demand for a service or denomination is not there, it simply won't be offered.
Title: Re: Global Prime
Post by: QuickPipsFX on July 31, 2013, 11:24:12 PM
I've been trading for half a year now with GP and certainly recommend them. Fast response from staff if needed and good spreads. I'm getting good fills on my orders and all in all it's just good trading with them. I hope to stay long term with them.
Title: Re: Global Prime
Post by: jemook on August 01, 2013, 05:38:10 AM
I've been trading for half a year now with GP and certainly recommend them. Fast response from staff if needed and good spreads. I'm getting good fills on my orders and all in all it's just good trading with them. I hope to stay long term with them.

Thanks for the feedback QuickPips.. Glad you're enjoying your time with GP.

Title: Re: Global Prime
Post by: jemook on August 01, 2013, 05:44:50 AM
For the guys looking for CAD / HKD accounts - there's quite a bit on our plates at the moment leading into the new server launch ~August 17th. I've got it on my list to look into offering those accounts as soon as the server move is complete providing the operations team is cool with it.

Cheers,
J
Title: Re: Global Prime
Post by: bismillahwd on August 01, 2013, 07:47:09 PM
Hello jmooks,

Im askin for information for asset management that advertised by global prime, im posting by email to GP, but no reply.

So i post in donnforex signal service subforum.

Maybe i repost my post here also :




http://www.jacksoncapital.com.au/ (http://www.jacksoncapital.com.au/)<br />Algorithmic assets management.<br /><br />http://www.baruchcapital.com/ (http://www.baruchcapital.com/)<br /><br /><br />I came up on global prime broker website there was asset management service forex, cfd.<br />http://www.globalprime.com.au/managed-investment/ (http://www.globalprime.com.au/managed-investment/)<br /><br />That running by those two company above, they seems serious, but i didnt had any idea about their trade history. Since so many private MAM also that running awesome lately, like LKHedge, Fxpig pamm. And most of them are really private, i mean no advertising or etc.<br /><br />Might be interesting also if we knowing how is those manager above trade hsitory.<br /><br />I've been asking global prime about this investment service but no reply till now.<br /><br />Regards<br /><br />Sent from my iPad using Tapatalk HD<br />Sorry for any typo

Sent from my iPad using Tapatalk HD
Sorry for any typo
Title: Re: Global Prime
Post by: ultracat on August 01, 2013, 08:30:03 PM
I noticed earlier this year they used to have different managed funds.  WHat happened?  Did they margin call and go out of business, or were they taken private (no new investments allowed)?
Title: Re: Global Prime
Post by: bismillahwd on August 01, 2013, 11:04:01 PM
I noticed earlier this year they used to have different managed funds.  WHat happened?  Did they margin call and go out of business, or were they taken private (no new investments allowed)?
Thats what i mean. Historical performance need to know




Sent from my iPad using Tapatalk HD
Sorry for any typo
Title: Re: Global Prime
Post by: jemook on August 02, 2013, 02:44:44 AM
On Jackson Capital:

Global Prime is simply an executing broker for Jackson Capital. You can read up on the fund at http://www.jacksoncapital.com.au/ (http://www.jacksoncapital.com.au/) and best to ask any questions about the strategy / past history to them as they know their products best.

We like what they do over there and we have quite a few clients trading under Jackson Capital who are seeing steady returns. We have our own company capital trading with Jackson since February which is up 26% with a 16% DD. I've attached a screengrab showing performance of our Jackson Capital managed Global Prime account.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FxQ6q5pg.png&hash=b50c6c657392a6b54fe17835f5404c0c)

On Managed Investments on the GP website

There's 4 wings to Global Prime including:


I co-manage the Forex division. Advisory is run by the Queensland office. Shares + CFDs is self explanatory. Managed Investments are institutional grade products aimed at high level investors with $50,000+ minimum investment - if you are interested in this please contact that division directly.

Back to our side of things we are only going to offer Forex investment products which we believe in and we invest our own company capital into these investments to put our money where our mouth is. So far we are only offering Jackson Capital however we are on the hunt for good products but they are hard to find.

There's a couple in the pipeline but lids are on until launch.

In regards to the other funds which have been removed from the website - none of those were launched and they were added to the website to garner interest until we decided that they were not investments we would like to offer our clients.

Hope this helps, any other questions - shoot.

Cheers,
Jem
Title: Re: Global Prime
Post by: peeper on August 02, 2013, 01:53:59 PM
Although this is not the subject of this thread, I must say that I had looked at Jackson Capital at the time, and it seemed to me that most of their systems where automated grids and martys with no hard SL but protective SL at 50% equity drop.

Maybe I don't remember correctly, but I don't find such strategy to be safe enough for investing large funds. Trading history shows nice profit curves, but 30%+ equity drops here and there, which I would not be comfortable with, though the 50% critical level hasn't been reached, YET.

[edit: it actually has on this account:
http://www.mt4i.com/users/406746/stats, (http://www.mt4i.com/users/406746/stats,) and here are pictures of it, so it remains forever in this fund's trading history...:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FSKAp4Tf.jpg&hash=0f38962175fa989c658a8b7af9ff4773)
and
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FQEELVwT.jpg&hash=a786a4b1d3c1fbd6b4dcdefbbd716bfa) ]
Title: Re: Global Prime
Post by: jemook on August 05, 2013, 03:16:40 AM
Since we came to manage Global Prime not a single client has left us. That speaks volumes of what we are doing over here. Below are some of the testimonials we have received this year from clients posted at Forex Peace Army (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au)

Quote from: Steve Hopwood
I am the Steve Hopwood whose forum is mentioned several times here. My reputation is vital to me, so I would not make such an overwhelming endorsement of Global Prime unless I trusted them to behave as they state they intend to.

Jeremy faced some hostile questioning when he and his colleagues took over running GP. He answered then, and answers now, all questions with refreshing openness and clarity - even though they may have been asked several times before.

Global Prime as now run is a refreshing change to what has gone before in the Forex brokerage market. Other firms are going to have to change a lot of their behaviour if GP is not to gain all their clients.

Quote from: ingot54
I have no hesitation is adding my voice to those who have found Global Prime to be a refreshingly transparent and honest broker. The main thing for me is the service and communication I have received since funding my account - they really have respect for their clients.

The comments here have been overwhelmingly positive since the new management team took over, and it is not just here on FPA - there is a thread on Styevehopwoodforex that is discussing these same issues.

GP management is not afraid to come openly on that forum and answer questions and make suggestions to help clients. Their front office service is as open and efficient as their back office, and I can not give a higher recommendation than that.

Quote from: GregH
only been with the broker for few weeks but very good to finally be with someone i can trust. also signed up from steve hopwood recommendation and very good people at the company.

signing up was very easy with no certified documents and was up and running in a few days after bank deposit was cleared.

platform is one of the best i've used very fast execution, slippage although minor was positive n negative. have used axi trader in the past and they don't come close to the level of service i am being offered here.

will visit their sydney office soon and meat the team. well done to finally a broker that doesn't piss around with clients trades.

if they can keep this up then I don't need to look elsewhere anymore. global prime is my home! if you haven't signed up yet make the switch. these guys know what they are doing.

thanks you
GregH

Quote from: Steve Gill
The speed of execution has been excellent - I always think part lots execution speed are the sign of a good broker. Sure, there are lots of liquidity providers who can take multiples of full lots easily, but there was a risk that the number accepting part lots (especially as small as 0.01) would be a lot smaller, therefore affecting the spread negatively. Not so with Global Prime - I haven't seen any negatives yet.

My previous brokers used to try all sorts of tricks - this is actually really refreshing now, feels weird!!

I normally take reviews I read on the internet with a pinch of salt, but I encourage anyone reading this to try it for themselves and make up their own minds.

Quote from: Marc
On my quest of finding a suitable broker, I've tried quite a few brokers so far. Global Prime has been my latest discovery, and 3 months into me trading with them I think I finally found the broker I've been looking for.

* Funding the account via int'l bank transfer was fast and without complications.
* Spreads are as tight as I've ever seen
* Of all the brokers I have accounts with Global Prime opens first and closes last
* Order execution time is below 1 second somewhere in the millisecond area, and I'm not using a VPS
* Last, but not least, their support via email, phone and chat is fast, personal and helpful

Best broker I've seen so far.

Stars: 6/5

Cheers,
Jem
Title: Re: Global Prime
Post by: jemook on August 12, 2013, 06:39:06 AM
Our new PAMM/MAM system will be implemented in the next couple of weeks. Please let me know here or at forex@globalprime.com.au if you'd like to be notified of the details when it's released.

Have a good week.

Jem
Title: Re: Global Prime
Post by: cyberryder on August 12, 2013, 07:26:15 AM
Since we came to manage Global Prime not a single client has left us.
how are you measuring that? By account openings vs. account closings? If so, this KPI is doomed to be very misleading
More accurate would be actively traded accounts within a 1 month time frame against non-active ones
Title: Re: Global Prime
Post by: jemook on August 12, 2013, 12:06:11 PM
Since we came to manage Global Prime not a single client has left us.
how are you measuring that? By account openings vs. account closings? If so, this KPI is doomed to be very misleading
More accurate would be actively traded accounts within a 1 month time frame against non-active ones

Quite simple - we haven't had a single client say 'your service / feed sucks - I'm out of here' and leave. It's a good indication that our clients are really happy with what we are offering.

Cheers,
J
Title: Re: Global Prime
Post by: cyberryder on August 12, 2013, 12:11:13 PM
Ok thats of course an indication of satisfaction, but not really reliable. I have accounts with 20 brokers and i only told very few why i left. I invest my time only where i have hopes that they will listen, react and i then can come back. This is for example the case with Armada. With brokers like Vantagefx, Hotforex, GO i have zero hope and i passed them straight to regulators.
Title: Re: Global Prime
Post by: jemook on August 12, 2013, 02:10:52 PM
There's a very good reason why you won't find any negativity aimed at GP on the interwebs - happy clients. Let's keep other broker discussion out of this thread please.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: soeasy on August 13, 2013, 07:29:43 AM
Hello jmooks,

How about credit card deposit now?
Title: Re: Global Prime
Post by: jemook on August 14, 2013, 03:36:33 AM
Hello jmooks,

How about credit card deposit now?

Still waiting on the Global Collect implementation which includes Moneybookers, credit cards and local bank deposit options. If it's not up and running in the next month we are looking for a different provider.

Regards,
Jeremy
Title: Re: Global Prime
Post by: HFT Group on August 14, 2013, 10:47:53 AM
After very promising early results on my trial of Global Prime demo account
http://www.myfxbook.com/members/jonpearce/global-prime-demo/650404 (http://www.myfxbook.com/members/jonpearce/global-prime-demo/650404), I have opened a small live account to compare results with the same strategy as trading on the demo account.

Both the demo and live accounts are trading 'pipdiggers' latest version of the upgraded free Momods Night Scalper EA at default settings on all supported pairs except CadChf.

Differences:
Demo account is 1:100 leverage.
Live account is 1:400 leverage.
Demo account is $7.00 per lot commission rate.
Live account is discounted $5.50 per lot commission rate.

Here is the live account myfxbook link:
http://www.myfxbook.com/members/jonpearce/global-prime-live/663502 (http://www.myfxbook.com/members/jonpearce/global-prime-live/663502)
Title: Re: Global Prime
Post by: HFT Group on August 15, 2013, 01:44:25 AM
Live account took less trades (2) than demo account as it didn't start trading until half way through the session.
Discovered live account was logged in with investor password after verifying it on myfxbook  :D
Title: Re: Global Prime
Post by: jemook on August 16, 2013, 01:55:10 AM
Good stuff Jon, hope it all goes swimmingly for you :)

J
Title: Re: Global Prime
Post by: HFT Group on August 16, 2013, 01:58:37 AM
Good stuff Jon, hope it all goes swimmingly for you :)

J

Thanks Jeremy. Early days yet but live account trades so far are very similar to demo account which is very promising :)
Title: Re: Global Prime
Post by: SubZeroFX on August 16, 2013, 09:23:41 AM
How can I found account @ GP and what are the options of withdrawal from GP (what fee do I pay)?
Title: Re: Global Prime
Post by: user456 on August 16, 2013, 09:39:11 AM
After an unpleasant experience with intermediary banks and funding an account with globalprime I would like to point out the following things.

I wanted to fund my globalprime EUR account from my EUR bank account.

1. I have to pay 10 EUR fee to my bank in order to send money to australia
2. My bank converted to USD, which I didn't know they where doing. No problems there though because the conversion rate was fair.
3. Now it seems westpac (bank of globalprime) converted usd to aud and afterwards to eur with INSANE conversion rates.

After all that transaction mess would have cost me ~120 EUR just to fund my testaccount with 1700 EUR.

I have to say that Jeremy was very cooperative and contacted their bank who are now offering 50 EUR back. That makes the transaction costs "only" 70 EUR now ;)

So my first funding experience wasn't very pleasing and globalprime sure has some work to do in that regard.
1. Accepting local bank transfers
2. Introducing something like Moneybookers

After all I wouldn't say this is globalprimes mistake because there where a few factors adding up to this mess but hopefully they can change their deposit/withdrawal routines in the future :)
Title: Re: Global Prime
Post by: peeper on August 16, 2013, 10:51:31 AM
Would there be any way to link a Paypal account or skrill one or whatever to one of our trading accounts?

Here is what I'd like to be able to achieve:

I was wondering if there was any way to get signals and other subscriptions directly paid from our accounts at the broker.

This question doesn't apply only to your signals, but I'm not sure where to ask it, and it would determine the signal portfolio I could build for myself.

What I'd like to do is something along the line of:

I have 5 accounts with broker A, one of which is a "reserve" account, and each month I withdraw some money from the four other ones to that one and I pay my subscriptions directly from it.

I'd like to keep most of my Forex trading capital on my trading accounts, and use that capital to pay for trading costs, basically.

Is there any way to achieve this, or any interesting work around that you guys use?
Title: Re: Global Prime
Post by: jemook on August 21, 2013, 08:12:07 AM
How can I found account @ GP and what are the options of withdrawal from GP (what fee do I pay)?

Hi SubZero,

Currently the only options for funding or withdrawal is bank transfer. There are no fee's from our side for deposits or withdrawals.

Regards,
Jeremy

Title: Re: Global Prime
Post by: soeasy on August 21, 2013, 11:02:34 AM
Hi, Jeremy
When will you change the server time to GMT+2/+3?
Title: Re: Global Prime
Post by: jemook on August 22, 2013, 03:46:05 AM
Hi, Jeremy
When will you change the server time to GMT+2/+3?

G'day soeasy. We are currently testing out our new demo/live servers which are GMT +2/3. I can set you up with a demo on the new server if you'd like to test it out.

Email me.. jeremy.k@globalprime.com.au

Cheers,
Jeremy
Title: Re: Global Prime
Post by: peeper on August 22, 2013, 07:42:22 AM
BUMP... Jeremy?

Would there be any way to link a Paypal account or skrill one or whatever to one of our trading accounts?

Here is what I'd like to be able to achieve:

I was wondering if there was any way to get signals and other subscriptions directly paid from our accounts at the broker.

This question doesn't apply only to your signals, but I'm not sure where to ask it, and it would determine the signal portfolio I could build for myself.

What I'd like to do is something along the line of:

I have 5 accounts with broker A, one of which is a "reserve" account, and each month I withdraw some money from the four other ones to that one and I pay my subscriptions directly from it.

I'd like to keep most of my Forex trading capital on my trading accounts, and use that capital to pay for trading costs, basically.

Is there any way to achieve this, or any interesting work around that you guys use?
Title: Re: Global Prime
Post by: jemook on August 22, 2013, 08:25:06 AM
Hi Peeper,

Could you please clarify what you mean by subscription costs? What are you subscribing to - a signal service? Wouldn't it be simpler for you to withdraw the funds and pay the subscription costs directly? Sorry I don't really understand what you're after  :-[

Regards,
Jeremy
Title: Re: Global Prime
Post by: peeper on August 22, 2013, 08:49:12 AM
Yes, signal services and VPS and robots and so on. Withdrawing money from brokers is costly, and I was wondering if their was a more direct way to achieve this; rather than withdrawing on personal bank account, then sending to signal providers, with both transactions being costly.

The problem is that these services are inexpensive, and the cost of regular small transactions with banks is very expensive.

However, the way you wrote your post made me think that as long as everything is done with Paypal, the transaction costs are kept relatively low. Thus my post might not as relevant as thought. :-[

Do you now have any arrangement with Paypal at all though?


Hi Peeper,

Could you please clarify what you mean by subscription costs? What are you subscribing to - a signal service? Wouldn't it be simpler for you to withdraw the funds and pay the subscription costs directly? Sorry I don't really understand what you're after  :-[

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on August 26, 2013, 01:29:25 AM
Yes, signal services and VPS and robots and so on. Withdrawing money from brokers is costly, and I was wondering if their was a more direct way to achieve this; rather than withdrawing on personal bank account, then sending to signal providers, with both transactions being costly.

The problem is that these services are inexpensive, and the cost of regular small transactions with banks is very expensive.

However, the way you wrote your post made me think that as long as everything is done with Paypal, the transaction costs are kept relatively low. Thus my post might not as relevant as thought. :-[

Do you now have any arrangement with Paypal at all though?


Hi Peeper,

Could you please clarify what you mean by subscription costs? What are you subscribing to - a signal service? Wouldn't it be simpler for you to withdraw the funds and pay the subscription costs directly? Sorry I don't really understand what you're after  :-[

Regards,
Jeremy

Hi Peeper,

We don't have any arrangement with Paypal nor can we get one at this time as they are not accepting applications from FX brokers anymore (or so I've been told).

I can't imagine us managing clients subscription payments unless we have a prior arrangement with the company the client is subscribed to such as what we do with Beeks FX.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Ryan on August 29, 2013, 11:19:06 AM
After an unpleasant experience with intermediary banks and funding an account with globalprime I would like to point out the following things.

I wanted to fund my globalprime EUR account from my EUR bank account.

1)May I know if you are using a global bank such as HSBC/Citibank or a bank with only local branches?

2) Why would Westpac convert USD->AUD->EUR if you sent the USD to the EUR Trust Account? Is it a standard practice for Australia banks?

3) I tried to withdraw Euro from a Finland bank to another bank in Asia and total costs for the bank transfer is 12 Euro, fund reached the Asia bank within 2 days.
Title: Re: Global Prime
Post by: user456 on August 29, 2013, 05:54:37 PM

1)May I know if you are using a global bank such as HSBC/Citibank or a bank with only local branches?
I was using German Postbank. The conversion rate was fair the only problem was that they did not send eur but converted to usd.
Quote
2) Why would Westpac convert USD->AUD->EUR if you sent the USD to the EUR Trust Account? Is it a standard practice for Australia banks?
I have no clue why they did this and if this is standard practice. Thats what Jeremy told me.
Quote
3) I tried to withdraw Euro from a Finland bank to another bank in Asia and total costs for the bank transfer is 12 Euro, fund reached the Asia bank within 2 days.
There are probably big differences how banks handle this kind of stuff. I usually don't have problems on that matter either. I sent usd from the same german bank to an icmarkets eur account before and did not have these problems. I assume westpac is pretty greedy in that regard. Just wanted to share this story in the hope my expierence will help someone :)

As promised globalprime credited 50EUR to my account as a small compensation. Thumbs up for this.
Title: Re: Global Prime
Post by: jemook on August 30, 2013, 05:55:09 AM
^^ Thanks for your response.

If a different currency is sent to our EUR / GBP / USD/ AUD trust account we can convert it at market rates rather than the bank converting and charging exorbitant fees but this needs to be discussed beforehand with us.

Regards,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on August 30, 2013, 06:51:26 AM
Jeremy, do consider broker transfer also like icm or axi trader. That would be so easy for us.
Title: Re: Global Prime
Post by: soeasy on August 30, 2013, 04:49:24 PM
Jeremy, The spread of XAUUSD on your platform is very high than other ECN brokers so that I can hardly trade gold, could you reduce it?
Title: Re: Global Prime
Post by: jemook on September 02, 2013, 01:30:00 AM
Jeremy, The spread of XAUUSD on your platform is very high than other ECN brokers so that I can hardly trade gold, could you reduce it?

Thanks for pointing this out.. Our demo was pricing XAUUSD at 3 decimal places while our live (and the brokers you are comparing to) price XAUUSD at 2 decimal places. So your spread monitor would have shown 10x the real spread.  I just had the gold pricing on demo changed to 2 decimal places which is in line with the live server so thank you for bringing my attention to this.

Check the spreads again on demo now - should be more in line with what you're seeing on 'other ECN brokers'

Cheers,
Jeremy
Title: Re: Global Prime
Post by: soeasy on September 02, 2013, 04:25:31 AM
Jeremy, The spread of XAUUSD on your platform is very high than other ECN brokers so that I can hardly trade gold, could you reduce it?

Thanks for pointing this out.. Our demo was pricing XAUUSD at 3 decimal places while our live (and the brokers you are comparing to) price XAUUSD at 2 decimal places. So your spread monitor would have shown 10x the real spread.  I just had the gold pricing on demo changed to 2 decimal places which is in line with the live server so thank you for bringing my attention to this.

Check the spreads again on demo now - should be more in line with what you're seeing on 'other ECN brokers'

Cheers,
Jeremy

Jeremy, the comment I post is for live account. I notice most of time, your XAUUSD is about 40-55cent spread, while other many good ECN broker already quote as low as 13cent spread, usually 20-35cent spread, all are live accounts I use. If so, I think your gold spread is lack of competitiveness, so that I can hardly trade this one. I sincerely hope you can improve the XAUUSD spread.
Title: Re: Global Prime
Post by: jemook on September 04, 2013, 01:43:48 AM
Jeremy, do consider broker transfer also like icm or axi trader. That would be so easy for us.

We accept funds from other brokers and send funds to other brokers through B2B transfers. Please note the accounts have to be in the same name.

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on September 04, 2013, 06:28:41 AM
I'll be offline until Monday 9th September - please email forex@globalprime.com.au for anything urgent otherwise see you on the flipside.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: lupynx on September 18, 2013, 12:34:17 PM
Hey Jeremy, any news regarding credit card deposit?
Title: Re: Global Prime
Post by: jemook on September 24, 2013, 07:43:39 AM
Dear Donna Forex members and clients of Global Prime,

Over the last year Global Prime has invested considerable time and effort into upgrading our infrastructure to ensure rock-solid stability and an optimal trading environment for all of our clients. We have recently acquired new dedicated MT4 servers for Live and Demo which are armed with sophisticated and state of the art bridging software.

We will be implementing the server move this coming weekend and changes will come into effect ready for trading on 29/09/2013 @ 21:00 GMT +0 (Market Open). Please make a note of this date as there are important changes which you will need to consider before then.

Changes to the MT4 Live environment & how this may affect you

1.   Server time – this will be changed from GMT + 0  to GMT + 2 / 3. Daylight savings (based on NY DST) will be applicable and automated to the 0servers configurations. This change means no more Sunday candles and a proper 5 daily candle week.
2.   Chart data – Charts will commence utilising the GMT +2 /3 time stamps as of 21:00 GMT 29/09/2013 on MT4.
3.   Client Information – All efforts have been made to make this move as seamless as possible, there will be no change to: open positions, cash balances, personal information or passwords. All you need to do is log out and log back in to your MT4 account after 29/09/2013 @ 21:00 GMT +0 (Market Open).

Changes to the MT4 Demo environment & how this may affect you

1.   All current demo accounts will be inaccessible after 29/09/2013 @ 21:00 GMT +0 (Market Open). You will need to install our new MT4 software and create a fresh demo account on the new server. Details on how to do this are below.
2.   New demo accounts will now expire after 30 days of inactivity.
3.   Server time has been changed from GMT +0 to GMT + 2 / 3 to reflect live changes.
4.   The .G suffix on the end of pairs is no longer applicable.

We have officially launched our new demo server today and it is now available for use.

Please note that metals will only be active on the new demo server after 29/09/2013 @ 21:00 GMT +0 (Market Open). To install the new demo please follow the instructions at this link: http://www.globalprime.com.au/forex/download-mt4 (http://www.globalprime.com.au/forex/download-mt4)

If you have any questions regarding the new changes or if you have any difficulties logging into your account please email us at forex@globalprime.com.au or call on +612 8277 6611.

We would also like to take this opportunity to thank all of our clients for trusting Global Prime as their broker of choice – it’s been a great year for all involved and it’s extremely rewarding for our team when we hear the great feedback that comes through about Global Prime daily.

Thanks from everyone @ GP.
Title: Re: Global Prime
Post by: viltsu on September 24, 2013, 04:11:04 PM
CADCHF is "stucked" on demo account. I don't get any ticks there. Can you confirm?
Title: Re: Global Prime
Post by: QuickPipsFX on September 24, 2013, 09:27:47 PM
CADCHF is "stucked" on demo account. I don't get any ticks there. Can you confirm?

Same here, on the live account it's working fine though.
Title: Re: Global Prime
Post by: jemook on September 24, 2013, 11:58:43 PM
CADCHF is ticking away on live and current demo. The new demo server should start receiving ticks for CADCHF, XAUUSD, XAGUSD, USDHKD at the start of next weeks trading session.

Thanks for confirming it's working on live QP! There was a phenomenal amounts of demo accounts opened up on the new server overnight, hope you guys enjoy.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: eagle75 on September 25, 2013, 12:10:08 AM
what is the margin call policy ? thanks  :)
Title: Re: Global Prime
Post by: kookoo on September 25, 2013, 01:19:37 AM
moneybookers/ skrill, paypal and credit/ debit card funding options are essential. Please expedite this.
Title: Re: Global Prime
Post by: jemook on September 25, 2013, 01:44:41 AM
moneybookers/ skrill, paypal and credit/ debit card funding options are essential. Please expedite this.

We tried setting up with Paypal and they didn't allow it. Credit card funding is almost complete. Moneybookers won't allow us to open an account with them unless we do it through a third party like Global Collect. Looking into Neteller next as an alternative funding option.

Cheers,
J
Title: Re: Global Prime
Post by: forexbaby on September 25, 2013, 02:05:35 AM
glad there is credit card.
Title: Re: Global Prime
Post by: jemook on September 25, 2013, 07:05:10 AM
I will be away from the forum until start of the next trading week. If anyone needs anything please contact forex@globalprime.com.au or phone +61 2 8277 6611.

Have a good week!
J
Title: Re: Global Prime
Post by: jemook on September 29, 2013, 11:32:40 PM
Server move went great - there was an initial connection issue for clients trying to connect from a CNS VPS but it has now been resolved.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: viltsu on September 30, 2013, 04:25:47 AM
CADCHF on demo still doesn't give ticks.
Title: Re: Global Prime
Post by: jemook on September 30, 2013, 06:36:14 AM
Thanks Viltsu. I've been told CADCHF and some of the other pairs will start ticking away again in the next couple of days on demo. Live is all good.
Title: Re: Global Prime
Post by: forexbaby on September 30, 2013, 08:37:57 AM
hopefully credit card deposit has no charge?
Title: Re: Global Prime
Post by: jemook on September 30, 2013, 08:43:39 AM
hopefully credit card deposit has no charge?

No, we will not be covering the cost of a credit card deposit.
Title: Re: Global Prime
Post by: forexbaby on September 30, 2013, 08:58:32 AM
Thanks. So when we deposit fund, can we choose to to have a SGD account? or only USD?

so withdraw fund, will also go direct to credit card if you used it earlier on, right?
Title: Re: Global Prime
Post by: tomig on September 30, 2013, 11:49:46 AM
Hi Jeremy,

Eralier you wrote that broker to broker transfer is available. Do you accept transfer from WorldProFX, Pepperstone and SynergyFX? If so do you have a form for that?

Thanks,
Tamás
Title: Re: Global Prime
Post by: viltsu on September 30, 2013, 02:35:54 PM
Thanks Viltsu. I've been told CADCHF and some of the other pairs will start ticking away again in the next couple of days on demo. Live is all good.
What is doing this that CADCHF doesn't tick? Is the same problem possible in the Real account in the future?

Thanks
Title: Re: Global Prime
Post by: user456 on September 30, 2013, 02:44:31 PM
Hi Jeremy,

Eralier you wrote that broker to broker transfer is available. Do you accept transfer from WorldProFX, Pepperstone and SynergyFX? If so do you have a form for that?

Thanks,
Tamás

For a broker to broker transfer both parties have to play along. Pepperstone e.g. only allows clients to receive funds from other brokers but does NOT send funds to other brokers.
Title: Re: Global Prime
Post by: jemook on October 01, 2013, 02:50:34 AM
Thanks. So when we deposit fund, can we choose to to have a SGD account? or only USD?

so withdraw fund, will also go direct to credit card if you used it earlier on, right?

Right now you can choose from USD, EUR, GBP or AUD accounts. We are looking to offer SGD denominated accounts in the not too distant future. With credit cards, we haven't worked out the terms yet but it should be in line with what other brokers are doing.
Title: Re: Global Prime
Post by: jemook on October 01, 2013, 02:52:57 AM
Hi Jeremy,

Eralier you wrote that broker to broker transfer is available. Do you accept transfer from WorldProFX, Pepperstone and SynergyFX? If so do you have a form for that?

Thanks,
Tamás

For a broker to broker transfer both parties have to play along. Pepperstone e.g. only allows clients to receive funds from other brokers but does NOT send funds to other brokers.


Correct. Most brokers will accept funds from other brokers but won't send funds to another broker.

In saying this Global Prime does accept funds from other brokers and will also send funds to other brokers. Please ask your broker if they will send funds out and if they say yes get in touch with me and I'll give you a broker 2 broker transfer form to help facilitate the transfer.
Title: Re: Global Prime
Post by: iwillsurvive on October 02, 2013, 06:49:26 AM
Thanks. So when we deposit fund, can we choose to to have a SGD account? or only USD?

so withdraw fund, will also go direct to credit card if you used it earlier on, right?

Right now you can choose from USD, EUR, GBP or AUD accounts. We are looking to offer SGD denominated accounts in the not too distant future. With credit cards, we haven't worked out the terms yet but it should be in line with what other brokers are doing.

Yep, just to let you know Jeremy, there is demand for SGD based accounts :)
Title: Re: Global Prime
Post by: tomig on October 02, 2013, 09:54:25 AM
Hi Jeremy,

Eralier you wrote that broker to broker transfer is available. Do you accept transfer from WorldProFX, Pepperstone and SynergyFX? If so do you have a form for that?

Thanks,
Tamás

For a broker to broker transfer both parties have to play along. Pepperstone e.g. only allows clients to receive funds from other brokers but does NOT send funds to other brokers.


Correct. Most brokers will accept funds from other brokers but won't send funds to another broker.

In saying this Global Prime does accept funds from other brokers and will also send funds to other brokers. Please ask your broker if they will send funds out and if they say yes get in touch with me and I'll give you a broker 2 broker transfer form to help facilitate the transfer.

Thanks for the help. I'll ask the other patries.
Title: Re: Global Prime
Post by: jemook on October 03, 2013, 08:23:31 AM
Forex Expat test with new servers coming in at ~140m/s from Beeks VPS (see attached). We have plans to x-connect with Beeks which will see an even faster connection.

Also, if anyone is having trouble connecting to MT4 Mobile please resubmit your login details within the App and select 'GlobalPrime-Server'.

Cheers,
Jem
Title: Re: Global Prime
Post by: Viktory on October 09, 2013, 03:20:02 AM
Hi Jemook,

Why does Global Prime isn’t showing anymore in http://www.fxintel.com/live/? (http://www.fxintel.com/live/?)

Cheers!
Title: Re: Global Prime
Post by: jemook on October 09, 2013, 04:05:56 AM
Hi Jemook,

Why does Global Prime isn’t showing anymore in http://www.fxintel.com/live/? (http://www.fxintel.com/live/?)

Cheers!

We stopped paying to have our spreads up there. I am aiming to get us on the spreads table at Myfxbook soon though.
Title: Re: Global Prime
Post by: deathlord on October 13, 2013, 11:22:59 PM
moneybookers/ skrill, paypal and credit/ debit card funding options are essential. Please expedite this.

We tried setting up with Paypal and they didn't allow it. Credit card funding is almost complete. Moneybookers won't allow us to open an account with them unless we do it through a third party like Global Collect. Looking into Neteller next as an alternative funding option.

Cheers,
J
Any news on credit card funding options? And will it allow instant deposits, or will it still require manual intervention by accounting?
Title: Re: Global Prime
Post by: jemook on October 14, 2013, 08:43:43 AM
moneybookers/ skrill, paypal and credit/ debit card funding options are essential. Please expedite this.

We tried setting up with Paypal and they didn't allow it. Credit card funding is almost complete. Moneybookers won't allow us to open an account with them unless we do it through a third party like Global Collect. Looking into Neteller next as an alternative funding option.

Cheers,
J
Any news on credit card funding options? And will it allow instant deposits, or will it still require manual intervention by accounting?

There won't be instant deposit to start but we should implement that system depending on how credit cards deposit/withdrawals are received. Either way accounts processes all that same day so you won't be waiting too long. No news to report, just lots of backwards and forwards with the bank setting us up.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: deathlord on October 14, 2013, 09:15:04 AM
Ok, speaking for myself, credit card deposits become interesting only with instant deposit, because it opens up the possibility to save accounts that could otherwise blow. If you get caught in a news spike or the upcoming US bankruptcy :D the reaction time of a person instead of instant deposits may be too slow.

For all other purpose bank wire should be sufficient, since last time it went really fast, if I remember correctly. But really fast wire still isn't fast enough, if you need it instantly. :)
Title: Re: Global Prime
Post by: jemook on October 17, 2013, 06:41:32 AM
Ok, speaking for myself, credit card deposits become interesting only with instant deposit, because it opens up the possibility to save accounts that could otherwise blow. If you get caught in a news spike or the upcoming US bankruptcy :D the reaction time of a person instead of instant deposits may be too slow.

For all other purpose bank wire should be sufficient, since last time it went really fast, if I remember correctly. But really fast wire still isn't fast enough, if you need it instantly. :)

Sure, I mean I've never personally funded an FX account with a credit card but I can imagine it would be good for topping up while in margin call if it was instant deposit. In most cases it's going to be cheaper to send funds with bank wire although it would take a couple more days.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on October 19, 2013, 10:34:31 AM
funding from other countries will take how many days? sadly, If I fund using my bank from another countries, the forex exchange sucks. Will be good if you can consider SGD account? Singapore currency.

Pls try to do credit card transaction.
Title: Re: Global Prime
Post by: iwillsurvive on October 19, 2013, 04:19:47 PM
funding from other countries will take how many days? sadly, If I fund using my bank from another countries, the forex exchange sucks. Will be good if you can consider SGD account? Singapore currency.

Pls try to do credit card transaction.

I second that. SGD account please :)
Title: Re: Global Prime
Post by: jemook on October 25, 2013, 07:30:52 AM
We are switching servers for our website so it may be down for some of you over the next hour or so.

Also, we popped a couple of tongue-in-cheek banner ads on the forum to support Donna. Thanks for providing us all with this great forum Donna :)

Have a great weekend everyone.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on October 27, 2013, 12:35:32 AM
I get quite a few private messages asking about broker 2 broker transfers. Global Prime accepts money sent by other brokers AND sends money to other brokers as long as we have a signed B2B form from the other broker that states the account is in the same name on both sides.

So whether you want to send funds to GP from another broker OR you want to send your funds from GP to another broker we can help you out.

Cheers,
Jeremy 
Title: Re: Global Prime
Post by: jubal on October 28, 2013, 10:02:40 AM
Thinking of setting up a new account with Global Prime.  But swap charges look quite high compared to others. Could hit me hard as I have positions running maybe for weeks. Any thoughts?
Title: Re: Global Prime
Post by: jemook on October 29, 2013, 01:02:03 AM
Thinking of setting up a new account with Global Prime.  But swap charges look quite high compared to others. Could hit me hard as I have positions running maybe for weeks. Any thoughts?

If your strategy is dependent on having the best swaps possible I'd be looking at all the different brokers and trading on the one that ticks that box. The broker with the lowest swaps might not have the best service, or not payout withdrawals, or have higher commission, it's up to you to do the due diligence and work out what's best for your trading style and risk appetite.

In saying that I do hope we can work with you soon, you'll feel very welcomed with us.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on October 31, 2013, 02:56:48 AM
Good news regarding Broker 2 Broker transfer for all clients of Global Prime + AxiTrader:

AxiTrader & Global Prime have come to a mutual agreement to allow funds transfers between both brokers. If you are a Global Prime client and would like to transfer funds across to AxiTrader you can do so. If you are an AxiTrader client and would like to transfer funds to Global Prime you can also do so. You'll still need to meet the conditions of both brokers to facilitate a B2B transfer - please speak to us or AxiTrader if you require assistance with transferring funds between brokers.

Hi-five to Axi for working with us. We both hope this paves the way for other brokers to collaborate with each other.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: nwboater on November 05, 2013, 01:07:32 AM
Good news regarding Broker 2 Broker transfer for all clients of Global Prime + AxiTrader:

AxiTrader & Global Prime have come to a mutual agreement to allow funds transfers between both brokers. If you are a Global Prime client and would like to transfer funds across to AxiTrader you can do so. If you are an AxiTrader client and would like to transfer funds to Global Prime you can also do so. You'll still need to meet the conditions of both brokers to facilitate a B2B transfer - please speak to us or AxiTrader if you require assistance with transferring funds between brokers.

Hi-five to Axi for working with us. We both hope this paves the way for other brokers to collaborate with each other.

Cheers,
Jeremy

I really want to thank both Global Prime and AxiTrader for working out this broker to broker arrangement.

I just did a transfer from AxiTrader to Global Prime and it was handled in record time with no lost trading time on my MAM accounts that stop trading late Thursday and start again on Monday.

I agree with you Jeremy that hopefully many other brokers will be able to work out this arrangement. Everybody wins with it! So Global Prime and Axitrader have just created a lot of good will with me.

Cheers,
Rod
Title: Re: Global Prime
Post by: Dr ea on November 08, 2013, 07:19:35 AM
Can GP also like axi zero deposit fees incurred?
Title: Re: Global Prime
Post by: jemook on November 08, 2013, 07:32:12 AM
There are no fees from Global Prime to deposit or withdraw funds.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Dr ea on November 08, 2013, 07:37:25 AM
There are no fees from Global Prime to deposit or withdraw funds.

Cheers,
Jeremy

I mean total zero deposit fees even from the bank side like axi which has local bank transfer.
Title: Re: Global Prime
Post by: jemook on November 08, 2013, 07:48:24 AM
To all the guys asking for SGD accounts, we set these up today.

Still need to automate a few things in the account openings so if you want an SGD account just sign up as per normal and email me at jeremy.k@globalprime.com.au and ask for a SGD account and I will send you funding instructions.

Otherwise good to go, show me the money. Have a good weekend.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Highlander on November 09, 2013, 01:35:36 PM
Can you offer 1:400-500 for trading with Fx Hunter? (http://fxhunter.net/ (http://fxhunter.net/))
Title: Re: Global Prime
Post by: cyberryder on November 09, 2013, 01:43:16 PM
Everybody wins with it!
i don't see why Axi should be winning, if capital is transferred to GP. The only win-win scenario i can imagine is, if we take 2 good brokers like Axi + GP and they make such an agreement, the chances are higher that customers open accounts, use the agreement to exchange funds in both ways and trade on both. Therefore both brokers prevent funds to "escape" to other brokers.
Title: Re: Global Prime
Post by: nwboater on November 09, 2013, 05:18:35 PM
Everybody wins with it!
i don't see why Axi should be winning, if capital is transferred to GP. The only win-win scenario i can imagine is, if we take 2 good brokers like Axi + GP and they make such an agreement, the chances are higher that customers open accounts, use the agreement to exchange funds in both ways and trade on both. Therefore both brokers prevent funds to "escape" to other brokers.

Well, you mentioned one scenario. And that's a big one: It is a two way street!

For me friendly competition is always better for everyone than unfriendly is.Just think if all brokers allowed this. It adds to the need for each broker to continue to do their best for the customer because it is easier for the customer to switch brokers.

Cheers,
Rod
Title: Re: Global Prime
Post by: crashev on November 10, 2013, 11:27:12 AM

Hello, does GlobalPrime have EUR accounts and do You guys accept SEPA transfers (fast and cheap european union transfers) ?

Title: Re: Global Prime
Post by: jfk on November 10, 2013, 02:25:38 PM

Hello, does GlobalPrime have EUR accounts and do You guys accept SEPA transfers (fast and cheap european union transfers) ?



for SEPA transfers the broker must have an bank account in Europe, GP doesn't have an bank account in Europe !
Title: Re: Global Prime
Post by: jemook on November 11, 2013, 04:20:21 AM

Hello, does GlobalPrime have EUR accounts and do You guys accept SEPA transfers (fast and cheap european union transfers) ?

Hi crashev, as jfk wrote, we don't have local bank transfers.

Can you offer 1:400-500 for trading with Fx Hunter? (http://fxhunter.net/ (http://fxhunter.net/))

Hi Highlander,

Higher leverage is only offered in certain cases. Please email me at jeremy.k@globalprime.com.au asking for the leverage questionnaire and we can check for you.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: crashev on November 11, 2013, 11:12:20 AM

Hello, does GlobalPrime have EUR accounts and do You guys accept SEPA transfers (fast and cheap european union transfers) ?

> Hi crashev, as jfk wrote, we don't have local bank transfers.


Ok then, I hope it will change in the near future ;/
Title: Re: Global Prime
Post by: forexbaby on November 12, 2013, 01:35:57 AM
GP gives free Beeks VPS if condition met

More info on the Beeks offer over here:


http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/ (http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/)


Please fill out this link for the Beeks VPS:
 

https://www.beeksfx.com/index.php/global-reservation.. (https://www.beeksfx.com/index.php/global-reservation..)

a very good deal, as Axi gives free CNS if you trade many more lots! Way to go Jeremy!
Title: Re: Global Prime
Post by: LFN on November 14, 2013, 09:06:03 PM
GP gives free Beeks VPS if condition met

More info on the Beeks offer over here:


http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/ (http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/)


Please fill out this link for the Beeks VPS:
 

https://www.beeksfx.com/index.php/global-reservation.. (https://www.beeksfx.com/index.php/global-reservation..)

a very good deal, as Axi gives free CNS if you trade many more lots! Way to go Jeremy!

Is this deal possible to get if having a Global Prime account with HFT Groups discount?
Title: Re: Global Prime
Post by: Viktory on November 14, 2013, 09:12:10 PM
Yes, of course... I have it that way!

Cheers ;)
Victor

GP gives free Beeks VPS if condition met

More info on the Beeks offer over here:


http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/ (http://www.globalprime.com.au/forex/trading-platforms/beeks-vps-offer/)


Please fill out this link for the Beeks VPS:
 

https://www.beeksfx.com/index.php/global-reservation.. (https://www.beeksfx.com/index.php/global-reservation..)

a very good deal, as Axi gives free CNS if you trade many more lots! Way to go Jeremy!

Is this deal possible to get if having a Global Prime account with HFT Groups discount?
Title: Re: Global Prime
Post by: jemook on November 14, 2013, 10:30:29 PM
Clients under a discount commission IB are required to meet 10 extra lots per month to qualify for the free VPS for the month.

Bronze: 30 lots (up from 20)
Silver: 40 lots (up from 30)
Gold: 50 lots (up from 40)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: PhalanxTeam on November 15, 2013, 01:58:10 PM
Hi all,

I'm with Global Prime since May and I have to say they have probably the best conditions to trade around.

Super fast and super stable servers with great execution from the deal Beeks VPS.

I trade with IC, Pepper, Axi, Armada, Globalprime and no other broker has this stability I'm showing in the pic.

Also Jeremy is an amazing and communicative guy, always ready to solve ANY issue you could have FAST.

This is the example of how to run a business from.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.maverickea.com%2Fuploads%2F1%2F3%2F6%2F1%2F13619225%2F3516907_orig.png&hash=7091f6bc4eca0d697ddb1402a0f23cdf)

Regards
Hugo - Phalanx Team
Title: Re: Global Prime
Post by: forexbaby on November 15, 2013, 02:46:07 PM
im hoping for more deposit and withdraw options esp credit card.

I withdraw money $100 to see the speed and procedure but $25 is missing. I checked with my bank and they informed me that they only received  USD75.00  from Glenealge Securities.

Jeremy told me that there is no charge on their side which is wonderful so not sure why. Anyway I trust Jeremy and GP and Jeremy is checking for me and hopefully there is a good answer.
Title: Re: Global Prime
Post by: forexbaby on November 18, 2013, 01:10:21 AM
I'm really sorry mate - the $25 was deducted by our accounts department. I am having this credited back to your account. Each withdrawal by an international clients costs Global Prime $25 and we pay the cost for this, not the client. Unfortunately the accounts department put the charge to you for some reason which wasn't supposed to happen

Good job for jeremy for checking and refunded the amt
Title: Re: Global Prime
Post by: jemook on November 18, 2013, 01:15:52 AM
Hi all,

I'm with Global Prime since May and I have to say they have probably the best conditions to trade around.

Super fast and super stable servers with great execution from the deal Beeks VPS.

I trade with IC, Pepper, Axi, Armada, Globalprime and no other broker has this stability I'm showing in the pic.

Also Jeremy is an amazing and communicative guy, always ready to solve ANY issue you could have FAST.

This is the example of how to run a business from.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwww.maverickea.com%2Fuploads%2F1%2F3%2F6%2F1%2F13619225%2F3516907_orig.png&hash=7091f6bc4eca0d697ddb1402a0f23cdf)

Regards
Hugo - Phalanx Team

Thanks Hugo, really appreciate the feedback and very happy to hear you are enjoying your time with us  :)

Regards,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on November 18, 2013, 04:49:37 AM
I'm really sorry mate - the $25 was deducted by our accounts department. I am having this credited back to your account. Each withdrawal by an international clients costs Global Prime $25 and we pay the cost for this, not the client. Unfortunately the accounts department put the charge to you for some reason which wasn't supposed to happen

Good job for jeremy for checking and refunded the amt

Looks like the account department made a mistake – this was not a withdrawal fee at all.

From GP

We actually sent out the USD 100 as originally requested (see attached). An intermediary bank must have taken the fee on the way to you. We will keep the rebate as is but please note in future you will may be charged $25 by an intermediary bank again for each withdrawa;. It’s a product of the banking system and is in no way a charge made by Global Prime or our bank Westpac.

so do take that is a charge for withdraw. Not sure is a flat fee?
Title: Re: Global Prime
Post by: jemook on November 18, 2013, 05:09:17 AM
When we process an international withdrawal our bank Westpac charges us between $20-$25 and we do not pass this charge on to the client. So essentially each international withdrawal costs GP $20-$25.

How the banking system works for international transfers is Bank A sends money to Bank B and sometimes an intermediary Bank C may be used.

So if we send out $100 withdrawal in most cases $100 will arrive to the clients account. However sometimes the banks need to use an intermediary bank and the intermediary bank will take a fee for the service. This also happens sometimes when a client sends us funds.The clients bank sends out $500 and we receive $475. An intermediary bank was used and took a cut. Unfortunately this is out of Global Prime's control or our bank Westpac's control and all we can do is show proof to the client of what was sent out or what was received.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: petermatt on November 18, 2013, 05:35:10 AM
what is the margin call policy ? thanks  :)

There does not appear to be an answer to this query.

Can users of this service advise on whether they have had significant slippage issues at all and if so the severity of negative slippage particularly during scalping and news. 

Was the x-connect with Beeks ever done?

Thanks

Peter
Title: Re: Global Prime
Post by: jemook on November 18, 2013, 05:56:27 AM
Hi Peter,

Not sure how I missed that question on margin call policy. The answer is margin call @ 120% margin level and positions start to be auto-closed @ 100% margin level.

In regards to fills during high impact news announcements - if there is a gap this means there simply is no price being offered in the middle of the gap and the fill will be the next available price offered by the LPs. The good thing is we can provide a trade receipt which shows which LP took the trade and the order book at the time to show what the market conditions are at the time of fill down to the m/s. Of course at GP it works both ways - you could get slipped a better price on TP or a worse price on a SL. Straddling price with pending orders at high impact news announcements is not a good idea on any true ECN broker IMO.

X-connect hasn't been set up just yet. Let me know if I can give any more detailed information.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: user456 on November 18, 2013, 07:13:07 AM
do you have any plans to offer an european bank account for deposits/withdrawals?
Title: Re: Global Prime
Post by: jemook on November 19, 2013, 10:59:42 PM
do you have any plans to offer an european bank account for deposits/withdrawals?

After we get credit cards up and running we'll be looking into offering Neteller next which has a local bank deposit option.

http://www.neteller.com/pp/local-bank-deposit/ (http://www.neteller.com/pp/local-bank-deposit/)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: user456 on November 19, 2013, 11:28:49 PM
will you offer neteller withdrawals as well? Most brokers allow deposits with all kind of providers but you can only withdraw to a bank account -> high fees again
Title: Re: Global Prime
Post by: aagarcia on November 20, 2013, 01:20:18 AM
Hi Jeremy. Can you please tell me what  Steve Hopwood's involvement in this is if any?  Thanks.
Title: Re: Global Prime
Post by: jemook on November 20, 2013, 02:44:36 AM
Hi Jeremy. Can you please tell me what  Steve Hopwood's involvement in this is if any?  Thanks.

Sure thing. I've been a long standing contributor at the Steve Hopwood forum over the years, mainly learning from others and posting my FX strategies there. During those years Global Prime was my broker of choice and Global Prime approached my colleagues and I to take over the management of the FX business. When Steve found out that I was transitioning from trader to broker he supported us from day one.

There's over 100 Steve Hopwood members trading live with Global Prime and you'll find that every single one of them would give us their highest recommendation.

Regards,
Jeremy
Title: Re: Global Prime
Post by: nc! on November 21, 2013, 07:59:02 AM
I use global Prime and I must say it is an exceptional rare broker. Great execution, slippage to minimum, highly recommended.  :-* 

nc!
Title: Re: Global Prime
Post by: jemook on November 24, 2013, 07:13:59 AM
I use global Prime and I must say it is an exceptional rare broker. Great execution, slippage to minimum, highly recommended.  :-* 

nc!

Thanks for the feedback NC, always happy to hear it  :)

Cheers
Jeremy
Title: Re: Global Prime
Post by: 4EverMaAT on December 02, 2013, 11:42:51 AM
When we process an international withdrawal our bank Westpac charges us between $20-$25 and we do not pass this charge on to the client. So essentially each international withdrawal costs GP $20-$25.

How the banking system works for international transfers is Bank A sends money to Bank B and sometimes an intermediary Bank C may be used.

So if we send out $100 withdrawal in most cases $100 will arrive to the clients account. However sometimes the banks need to use an intermediary bank and the intermediary bank will take a fee for the service. This also happens sometimes when a client sends us funds.The clients bank sends out $500 and we receive $475. An intermediary bank was used and took a cut. Unfortunately this is out of Global Prime's control or our bank Westpac's control and all we can do is show proof to the client of what was sent out or what was received.

Cheers,
Jeremy

I will add to this.  If you withdraw in one currency from your forex account (say USD) and then your destination bank account is in EUR, even if there are no fees from the sending bank, an intermediary bank or processing facility can still charge a fee to convert and/or use their channel to move the funds. 

The banks can sometimes be part of this trick, because they make extra money off these transactions and they do not inform the customer of their different sending options.  There was a situation where we had some funds sent to thailand and the sending bank prefilled in the form "suggesting" a conversion to THB before sending the funds (suggesting = sneakily converting the funds without notifying the end user of the fee implications).  When done this way, the exchange rate is horrible, and then they use a different sending network, which takes another $17 or so off the top.  Usually brokerages will have the money sent in the currency requested.  So if you requested that withdraw be sent in USD, it will be sent USD from their bank.

If the currency being sent is a "major" currency, It's usually best to let your home bank convert the funds on arrival.  The exchange rate will usually be much better and you will be less likely to be hit with fees along the way.  Sometimes you do have to test and see which way works best. 

Don't let all this confuse you.  Just make sure you request the correct currency at withdraw time and insist that no pre-conversions take place, unless you are certain that the pre-conversion would be in your better interest. (most minors and exotics....its not advantageous to pre-convert).
Title: Re: Global Prime
Post by: reddevil on December 04, 2013, 12:23:17 AM
There is a bit of confusion about how funds transfer (Telegraphic transfer) works. Let me give a simple scenario. A buyer in Singapore wants to pay a supplier in China for USD 10K of goods. Buyer's bank is DBS(Development bank of Singapore) and Supplier 's bank is CCB (China Construction Bank).

scenario 1. The buyer will have his account in SGD. He asked the bank to remit USD 10K to Supplier's CCB account.

There are 3 options in terms of fees. sender pays all (own), Share(sha) or Beneficiary(Ben). I'll come back to this later.

Buyer use SGD 14K to convert to USD10K.(using retail rate). DBS will have an account with a US based bank (e.g JP Morgan or Wells Fargo). CCB wil also have an account with an US based bank (e.g. Bank Of New York).

DBS will asked JPmorgan to transfer 10K to Bank Of New York(CCB's bank account). Once the money is received in BNY, CCB will credit the supplier's account (in Chinese RMB using agreed forex(USD-RMB) rate).

Scenario 2. Buyer has his account in USD with DBS. the above works the same way but the DBS bank will usually charge the buyer a higher TT fee since they are losing their fee in terms on forex.

In case of SHA(share cost), the buyer pays for fee involves with DBS/JPmorgan and supplier pays for CCB/BNY.
For BEN, the supplier(receiver) pays for all costs. Usually big banks like DBS/CCB do not pay JPmorgan/BNY any fee due to the volume and size of deposit with these banks but they could still charge their retail customer 'intermediary' fee.

ALL USD transaction takes place in USA.  For TT in AUD it is settled in Australia and GBP in UK, CAD in Canada in similar manner.

Large international banks like HSBC, Barclays have branches in USA(Australia etc) to facilitate these transactions. It also means Uncle Sam have a lot of cloud. e.g. if UBS doesn't supply the IRS with names of US citizen with an account in the swiss bank, UBS could be block from transacting in USD. For any big bank, without being able to transact in USD is fatal while USD is still  the world's reserve currency.

Banks like HSBC/Citibank gives free TT within your global accounts for VIP customers since the transfer is just re balancing the books.

Western Union have branches worldwide and is a fast way to transfer (almost instant) since they are just rebalancing their books. They are also a large Forex player.

Filipino workers in USD/UK remit $$$(over 7 billion USD yearly)   to  their home country and western union (as an example) cannot afford just buying USD/GBP  from the workers and withdrawing Pesos in Manila. They need to hedge this by being a forex player.

Note that if you have USD in DBS (as an example) and you want to use USD  withdraw Indonesian Rupiah. The bank will convert USD to SGD and from SGD to Rp. So it is a double whammy.

Title: Re: Global Prime
Post by: iwillsurvive on December 04, 2013, 05:28:39 PM
Thank you. Very comprehensive explanation
Title: Re: Global Prime
Post by: 4EverMaAT on December 09, 2013, 09:55:00 AM
perhaps between now and the end of this week GP should announce holiday hours for Christmas week and New Years Day?  Typically due to those two holidays being celebrated in most of the developed banking world, they are the only two holidays (other than a bank run) that brokers actually consider modifying their trading hours

keep us updated.
Title: Re: Global Prime
Post by: semaj on December 15, 2013, 11:38:28 AM
Hello Jeremy,

Please confirm the location of your 'Live MT4 Server'. New York?

Regards,

semaj
Title: Re: Global Prime
Post by: nc! on December 15, 2013, 12:27:04 PM
NY as far as i know.
Title: Re: Global Prime
Post by: jemook on December 15, 2013, 12:42:01 PM
Yup - Equinix NY4, New York. Also, will be providing trading times over the holidays this week.
Title: Re: Global Prime
Post by: Fraois on December 15, 2013, 12:45:41 PM
Live and demo server in the same place?
What's the average execution time if someone uses a Beeks or CNS VPS and with 1 ms latency? Anyone did a measurement with EXPAT EA?
Title: Re: Global Prime
Post by: Fraois on December 15, 2013, 02:37:05 PM
Forex Expat test with new servers coming in at ~140m/s from Beeks VPS (see attached). We have plans to x-connect with Beeks which will see an even faster connection.

Also, if anyone is having trouble connecting to MT4 Mobile please resubmit your login details within the App and select 'GlobalPrime-Server'.

Cheers,
Jem

Hello Jem,

Is this demo server or live server?

Title: Re: Global Prime
Post by: iwillsurvive on December 15, 2013, 04:23:07 PM
Forex Expat test with new servers coming in at ~140m/s from Beeks VPS (see attached). We have plans to x-connect with Beeks which will see an even faster connection.

Also, if anyone is having trouble connecting to MT4 Mobile please resubmit your login details within the App and select 'GlobalPrime-Server'.

Cheers,
Jem


Hello Jem,

Is this demo server or live server?

Hi Fraois,

I can confirm this is from the live server. I am getting similar execution times for my live account from my CNS NY VPS

My VPS specs are: CNS NY, Trader’s VPS Standard Edition, 4 cores 2GB ram, Win server 2012.

Hope this helps!
Title: Re: Global Prime
Post by: Fraois on December 15, 2013, 06:02:00 PM
It's good!
Getting a bit more technical...does the Global Prime MT4 bridge put limit and stop orders on the Integral side...or when the price is hit -> fire a market order?

I know most brokers put limit orders on the ECN but "not stop orders" because some ECN like FXall, Hotspot do not support stop orders within FIX protocol, but I know Integral, Currenex do support stops. http://www.integralsupport.com/files/docs/API/FX_Inside_FIX_Client_API_4.1v2_DRAFT.pdf (http://www.integralsupport.com/files/docs/API/FX_Inside_FIX_Client_API_4.1v2_DRAFT.pdf)

ECN is quote based so putting a stop order on the ECN doesn't mean your stop loss is guaranteed, but it really helps reducing slippage when a stop loss is a matter of your life!

Title: Re: Global Prime
Post by: jemook on December 15, 2013, 11:16:50 PM
Hi Fraois,

Demo and live are both in Equinix NY4, New York. In regards to limit / stop orders - they sit on MT4 and when price hits it triggers a market order. This setup has been working quite well for us, I receive a client query on slippage maybe once a month and it's usually from an order around high impact news. Slippage always works both ways here so it balances out over time. I've also seen reports from SimpleTrader.net which ranks GP as one of the top brokers for slippage / execution speed for certain strategies.

Hope that helps! Let me know if any further Qs.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on December 16, 2013, 05:00:07 PM
Thanks Jeremy,

It's well explained and just found you select pure bank feeds as your liquidity providers. It looks clean not like other true STP brokers who technically do STP however routing to their market maker partners and then they share the profit. I'll be on board to check it out and increase some volume for Global Prime.

I read your post on Stevehopwood talking about alternative platforms like ProTrader or cTrader in 2014. I'd wish ProTrader from a trader's view. ProTrader has integration already with Integral and they've done it in the name of PowerTrader a few years ago. cTrader is more bulky on the client terminal and seems not having an edge on execution speed. http://www.donnaforex.com/forum/index.php?topic=7129.0 (http://www.donnaforex.com/forum/index.php?topic=7129.0)
strange that most brokers with cTrader do not host their own server instead they use cTrader server in LD5 which is far away from Global Prime's LP. I know ProTrader gives you their server and you can host it anywhere you like and their server is way faster than MT4 server

They support MQL4 though not EX4. I tested it, they support it directly or you can choose to atomatically translate it to C# and it's correct. EA compatibility is the most important thing for a algo trader or human traders who use indicators. And...Algos always make more volumes than humans! 
Just a suggestion


Regards,
Fraois
Title: Re: Global Prime
Post by: aagarcia on December 17, 2013, 11:48:50 PM
I use global Prime and I must say it is an exceptional rare broker. Great execution, slippage to minimum, highly recommended.  :-* 

nc!

Thanks for the feedback NC, always happy to hear it  :)

Cheers
Jeremy
Jeremy, what's Steve Hopwood's involvement in GP?  Does he receive ANY sort of compensation?
Title: Re: Global Prime
Post by: jemook on December 18, 2013, 12:39:32 AM
Hi aagarcia,

I am aware of your hatred towards Steve Hopwood ie

Quote from: aagarcia
"Check out Hopwood's latest post. What a POS scumbag that guy.  He is just begging for a hacking........He's going to insult the wrong guy and BOOM!"

It is not my obligation to discuss about our arrangements with anyone. I would appreciate if you do not drag down the Global Prime thread with your agenda.

Thank you.

Jeremy
Title: Re: Global Prime
Post by: WiZARD on December 18, 2013, 10:02:17 AM
yeahh, again almost 20 pips slippage on a GU, when there was no slippage on my other broker account(Admiral Markets - Pro / ECN)... :(
Title: Re: Global Prime
Post by: jemook on December 18, 2013, 10:43:37 AM
yeahh, again almost 20 pips slippage on a GU, when there was no slippage on my other broker account... :(

Hi Wizard,

Your GBPUSD buy stop triggered right on the buzzer of almost 10 GBP news announcements, most of them high impact:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi42.tinypic.com%2Fws8sw6.jpg&hash=b835c2412d0fe9d4ac84851ae678676b)

We are an ECN only broker and can only provide what price is available by our LPs. If you were filled with zero slippage on the exact same trade at another broker I’m going to go out on a limb and suggest you may be on their B-Book  feed as the price you requested simply wasn’t there at the time.

Below you will see the trade receipt which shows your order being rejected by 3 of our LPs in under 5 m/s before being filled by Morgan Stanley:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi41.tinypic.com%2Fbge3pc.png&hash=255b7251fb5d4859b0c2d6387dce1db5)

When a news announcement comes out and the market gaps for a split second afterwards (as a reaction to the high impact news) you will be filled at the next available price offered by the LPs on a true ECN network. Getting good fills with stops and limit orders over news on a true ECN network is a hit and miss affair - the good news is it can work in your favour too when price gaps through a TP, but of course we don’t hear any complaints when that happens :)

Regards,
Jeremy
Title: Re: Global Prime
Post by: orlando on December 18, 2013, 10:46:40 AM
Jeremy,

Is the spread chart on myfxbook accurate? It shows a high of 11.1 pips during the UK news which is much higher than some of the other brokers out there. I thought the spreads were competitive during all market conditions, is this normal for GP? I am considering opening an account but the high spread during news is a concern since there would be a higher probability that stop losses would be triggered as a result of the significant increase in spread when compared to other brokers.
Title: Re: Global Prime
Post by: jemook on December 18, 2013, 11:06:19 AM
Jeremy,

Is the spread chart on myfxbook accurate? It shows a high of 11.1 pips during the UK news which is much higher than some of the other brokers out there. I thought the spreads were competitive during all market conditions, is this normal for GP? I am considering opening an account but the high spread during news is a concern since there would be a higher probability that stop losses would be triggered as a result of the significant increase in spread when compared to other brokers.

I know quite a few brokers have started artificially capping their max spreads so it won't show up on Myfxbook etc - pretty sure your stop would have been hit on those brokers either way. We like to stack ourselves up with IC Markets who we reckon are a pretty stand up broker - their spreads were about the same during that news release.

All I can really suggest is to try trading your strategy on GP and on your favourite broker with the same settings and see the difference in your results over the long term. We may be better in some areas and less competitive in others but the overall consensus by our clients is that there's something special about the unfiltered and unmanipulated GP feed which gives them better results compared to other brokers.

Up to you to test us out and make up your own mind!

Cheers,
Jeremy
Title: Re: Global Prime
Post by: HFT Group on December 18, 2013, 11:24:20 AM
yeahh, again almost 20 pips slippage on a GU, when there was no slippage on my other broker account... :(

Hi Wizard,

Your GBPUSD buy stop triggered right on the buzzer of almost 10 GBP news announcements, most of them high impact:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi42.tinypic.com%2Fws8sw6.jpg&hash=b835c2412d0fe9d4ac84851ae678676b)

We are an ECN only broker and can only provide what price is available by our LPs. If you were filled with zero slippage on the exact same trade at another broker I’m going to go out on a limb and suggest you may be on their B-Book  feed as the price you requested simply wasn’t there at the time.

Below you will see the trade receipt which shows your order being rejected by 3 of our LPs in under 5 m/s before being filled by Morgan Stanley:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi41.tinypic.com%2Fbge3pc.png&hash=255b7251fb5d4859b0c2d6387dce1db5)

When a news announcement comes out and the market gaps for a split second afterwards (as a reaction to the high impact news) you will be filled at the next available price offered by the LPs on a true ECN network. Getting good fills with stops and limit orders over news on a true ECN network is a hit and miss affair - the good news is it can work in your favour too when price gaps through a TP, but of course we don’t hear any complaints when that happens :)

Regards,
Jeremy

Can't get more transparent than that guys :)  How many other brokers would do that?????
Title: Re: Global Prime
Post by: viltsu on December 18, 2013, 11:36:38 AM
Amazing Global Prime! "Applause"
Title: Re: Global Prime
Post by: Fraois on December 18, 2013, 05:59:06 PM
yeahh, again almost 20 pips slippage on a GU, when there was no slippage on my other broker account(Admiral Markets - Pro / ECN)... :(

Looks like you got "last looked" and "rejected" 4 straight times!!
2 of 4 are rejected by FIXI
It's always sad for liquidity takers
Title: Re: Global Prime
Post by: WiZARD on December 18, 2013, 07:30:24 PM
and now 40 pip slippage.
news trading sux nowdays :(  (however I'm not trading news, I've placed my orders 18hours ago, but it was hit with the news)

Jeremy can you show the trade receipts again. I'm not doubting GP, I'm just curious :)
Title: Re: Global Prime
Post by: jemook on December 19, 2013, 01:46:16 AM
I'm going to guess this happened with the FOMC announcement which is the biggest news release of the calendar month. It's good practice to close all trades and remove all stops / limits before FOMC unless your system tries to capture moves in that volatility.

Send me the ticket ID to my email and I'll reply with the trade receipt.

Cheers,
J
Title: Re: Global Prime
Post by: jemook on December 19, 2013, 02:11:42 AM
Hi All,

Please take note of the following trading times at Global Prime over the holiday period. This will be applicable for both institutional accounts and MT4 accounts.

TIMES BASED ON GMT + 0 (GREENWICH TIME ZONE)

Christmas Day:

25th of December 2013 – Normal trading until 08:00 GMT +0 (AEST GMT +11, 19:00PM - 25/12/2013)
25th of December 2013 – Trading resumes at 21:00 GMT +0 (AEST GMT+11, 08:00AM - 26/12/2013)
26th of December 2013 – Normal trading day

New Year’s Day:

31st of December 2013 – Normal trading until 22:00GMT +0 (AEST GMT +11, 09:00AM – 01/01/2014)
1st of January 2014 – Trading resumes at 21:00 GMT + 0 (AEST GMT +11, 08:00AM – 02/01/2014)

Happy holidays folks, it's been a great year.               

Cheers,
Jeremy
Title: Re: Global Prime
Post by: aagarcia on December 19, 2013, 12:52:28 PM
Hi aagarcia,

I am aware of your hatred towards Steve Hopwood ie

Quote from: aagarcia
"Check out Hopwood's latest post. What a POS scumbag that guy.  He is just begging for a hacking........He's going to insult the wrong guy and BOOM!"

It is not my obligation to discuss about our arrangements with anyone. I would appreciate if you do not drag down the Global Prime thread with your agenda.

Thank you.

Jeremy
Why so afraid of divulging this information???  WHAT ARE THE TWO OF YOU HIDING?  WHY NOT BE FULLY TRANSPARENT????
Title: Re: Global Prime
Post by: semaj on December 19, 2013, 01:11:17 PM
In my opinion it is not a matter of afraid or not afraid. When it comes to a manager of a financial institute, the manager owes a duty of care to his client's privacy. As an investor, we should also respect other persons privacy.
Title: Re: Global Prime
Post by: aagarcia on December 19, 2013, 02:00:37 PM
In my opinion it is not a matter of afraid or not afraid. When it comes to a manager of an financial institute, the manager owes a duty of care to his client's privacy. As an investor, we should also respect other persons privacy.
ABSOLUTELY WRONG.  There is no interest in Hopwood's personal account or what have you.  IT IS PARAMOUNT THAT IF SOMEONE IS RECEIVING KICKBACKS OR COMPENSATION FROM THE BROKER FOR INTRODUCTIONS THEN IT NEEDS TO BE DISCLOSED.  You are confusing the matter.  One has NOTHING to do with the other.
Title: Re: Global Prime
Post by: lupynx on December 19, 2013, 04:29:11 PM
Jeremy,

any news yet on credit card funding?
Title: Re: Global Prime
Post by: Fraois on December 19, 2013, 06:46:28 PM
and now 40 pip slippage.
news trading sux nowdays :(  (however I'm not trading news, I've placed my orders 18hours ago, but it was hit with the news)

Jeremy can you show the trade receipts again. I'm not doubting GP, I'm just curious :)

Hi Jeremy,

Please consider to put limit orders and pending stop orders on Integral's server, it will give traders like WiZARD a time priority. Stop loss or pending stop orders will become limit orders when the price is near the target say within 2%, it will give liquidity takers a better fill and the LPs "see" that limit order instead being hit by a market order.

Traders need limit orders for execution under better control otherwise people won't invent limit orders. For instance I'd rather place a limit order within the bid/ask spread than fire a market order if that is with larger volume. Putting limit and stop orders on Integral also reduce your server load  ;) Your MT4 server and bridge won't be bottlenecked when orders queue up to be entered as market orders. Just throw them all to Integral then it's not your server's business!


Regards,
Fraois
Title: Re: Global Prime
Post by: jemook on December 20, 2013, 06:56:59 AM
Jeremy,

any news yet on credit card funding?

Yup, just waiting on portal logins from the bank and then our operations team will implement. Still no ETA when it will be ready but we're definitely close.

Hi Jeremy,

Please consider to put limit orders and pending stop orders on Integral's server, it will give traders like WiZARD a time priority. Stop loss or pending stop orders will become limit orders when the price is near the target say within 2%, it will give liquidity takers a better fill and the LPs "see" that limit order instead being hit by a market order.

Traders need limit orders for execution under better control otherwise people won't invent limit orders. For instance I'd rather place a limit order within the bid/ask spread than fire a market order if that is with larger volume. Putting limit and stop orders on Integral also reduce your server load  ;) Your MT4 server and bridge won't be bottlenecked when orders queue up to be entered as market orders. Just throw them all to Integral then it's not your server's business!


Regards,
Fraois

Hi Fraois,

Thanks for what you wrote, I'll show it to our trading and resolutions manager and see what he says about it from a broker perspective. Will get back to you. Have a good weekend!

Regards,
Jeremy
Title: Re: Global Prime
Post by: aagarcia on December 20, 2013, 12:27:57 PM
So Jeremy, I see you insist on continuing to hide Hopwood's BUSINESS arrangement with GP huh?  I'm going to do a little prodding and see what the legal ramifications of such clandestine kickback arrangements are.
Title: Re: Global Prime
Post by: fibtracer on December 20, 2013, 01:24:30 PM
It is Hopwood's LEGAL OBLIGATION to disclose if he is being compensated as an introducing broker AND on top of that, it is just the right thing to do. The responsibility lies on the Steve's shoulders not Global Prime. Since Hopwood always dodges the question I would say that he is being compensated and not disclosing like he is supposed to. 
Title: Re: Global Prime
Post by: iwillsurvive on December 20, 2013, 01:40:48 PM
Jeremy,

any news yet on credit card funding?

Yup, just waiting on portal logins from the bank and then our operations team will implement. Still no ETA when it will be ready but we're definitely close.

Hi Jeremy,

Please consider to put limit orders and pending stop orders on Integral's server, it will give traders like WiZARD a time priority. Stop loss or pending stop orders will become limit orders when the price is near the target say within 2%, it will give liquidity takers a better fill and the LPs "see" that limit order instead being hit by a market order.

Traders need limit orders for execution under better control otherwise people won't invent limit orders. For instance I'd rather place a limit order within the bid/ask spread than fire a market order if that is with larger volume. Putting limit and stop orders on Integral also reduce your server load  ;) Your MT4 server and bridge won't be bottlenecked when orders queue up to be entered as market orders. Just throw them all to Integral then it's not your server's business!


Regards,
Fraois

Hi Fraois,

Thanks for what you wrote, I'll show it to our trading and resolutions manager and see what he says about it from a broker perspective. Will get back to you. Have a good weekend!

Regards,
Jeremy

Hi Jeremy, I also second Fraois suggestion. It will help traders have a more precise entry and exit (especially when scalping) and reduce the slippage (because technically you can't have slippage on limit orders. You either get filled at the price you want or better)

Title: Re: Global Prime
Post by: aagarcia on December 20, 2013, 02:45:15 PM
It is Hopwood's LEGAL OBLIGATION to disclose if he is being compensated as an introducing broker AND on top of that, it is just the right thing to do. The responsibility lies on the Steve's shoulders not Global Prime. Since Hopwood always dodges the question I would say that he is being compensated and not disclosing like he is supposed to. 
It is disturbing that when asked, Global Prime refuses to discuss.  It is this cloak and dagger crap that causes the NFA to do stupid stuff and flex it's muscle around the world.
Title: Re: Global Prime
Post by: jemook on December 23, 2013, 06:50:44 AM
Hi Jeremy, I also second Fraois suggestion. It will help traders have a more precise entry and exit (especially when scalping) and reduce the slippage (because technically you can't have slippage on limit orders. You either get filled at the price you want or better)

Thanks again guys - It might take a couple of days to get an answer, we need to speak with our technology providers to evaluate further. I will be away until Friday - I hope everyone enjoys the holiday celebrations - merry Christmas all :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on December 31, 2013, 06:17:37 PM
Good to hear iwillsurvive second my opinion! I think all sophisticated traders do.

I found a document that details the order execution logic of MT4 Server side FIX Bridge plugin. It illustrates how to deal with MT4-FIX market, limit orders, and partial fills. It doesn't show how to STP stop orders because some ECNs unlike Integral don't support this order type. If stop orders are modified, just go through a sequence of canceling and placing a new one. If limit orders and stop orders are filled, they turn into market orders. The bridge only has to monitor market orders like the old way.


Integral Order Types: Market= 1
                                  Limit  =  2
                                  Stop  =  3
(Integral FIX protocols allows you to specify using Ask Price with Buy Stop, Bid Price with Sell Stop, or the other way round when handling stop loss!)
                               

It should be a piece of cake for your technology provider to implement limit orders on your  MT4 bridge (I mean live account server. No need to change demo server!) If it can STP limit orders, Global Prime's MT4 will become truly institutional just like this bridge
http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/ (http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/)
Placing stop orders on The ECN side means their server fire a market order on a certain price with almost no latency! It gives a trader time priority and the MT4 bridge only has to watch the show which means server load will be reduced. MT4-FIX bridge is a DLL that can never compare to a ECN server and there's still network latency, firewall latency etc. although cross-connected in NY4. It does not guarantee no slippage though. Trades may still be last looked or rejected by LPs, but it's already a significant boost and becomes the greatest MT4 infrastructure ever. If things go wrong or too much slippage, just show complainers Integral execution reports and LP fill reports then there's nothing has to do with Global Prime!
It's called complete STP.

 
Hope this document helps & Happy New Year

Title: Re: Global Prime
Post by: LFN on January 02, 2014, 11:31:09 AM
I have frequent disconnections to demo server the last hour. Anyone else?
Title: Re: Global Prime
Post by: jemook on January 02, 2014, 01:46:14 PM
I have frequent disconnections to demo server the last hour. Anyone else?

Demo server has been acting up a little tonight, we know about it and will be doing a full investigation tomorrow. Live server was unaffected, will report back when I know more. Thanks for letting me know.

Also, Fraois thanks so much for your post - still looking into that, will report back soon.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on January 03, 2014, 12:20:58 AM
Reason for dropouts last night on demo server:

We were testing an alternative liquidity aggregator in Demo environment as a backup for our current price aggregator. It was decided to test the aggregator in demo and during the New Year period as liquidity and trading activity is low.

During the tests we faced some technical issues which caused disconnections and drop outs to the DEMO only. Live server was completely unaffected. We apologise for the inconvenience this may have caused to our demo traders. 

To ensure Global Prime servers, liquidity and service holds its Integrity and reliability we must have redundancy and back up plans for all aspects of the business and to ensure we have minimal down time to the LIVE environment.

Thanks,
Jeremy
Title: Re: Global Prime
Post by: jemook on January 03, 2014, 12:27:24 AM
Great news regarding Broker 2 Broker transfer for all clients of Global Prime + IC Markets:
 
IC Markets & Global Prime have come to a mutual agreement to allow fund transfers between both brokers. If you are a Global Prime client and would like to transfer funds across to IC Markets you can do so. If you are an IC Markets client and would like to transfer funds to Global Prime you can also do so. You'll still need to meet the conditions of both brokers to facilitate a B2B transfer - please speak to us or IC Markets if you require assistance with transferring funds between brokers.
 
A big thank you to IC Markets for agreeing to work with us on this. We hope this paves the way for other brokers to collaborate with each other. If anyone would like us to speak with their broker to offer a similar arrangement please contact me.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: crashev on January 03, 2014, 01:25:23 PM
Great news.
Title: Re: Global Prime
Post by: Surrealistik on January 04, 2014, 05:04:30 PM
Very glad to hear this Jeremy, as are many others from what I've gathered so far, including on Forex Factory.
Title: Re: Global Prime
Post by: iwillsurvive on January 07, 2014, 03:12:11 PM
Hi Fraois and Jeremy,

I'm not sure if this is the same as what Fraois suggested,  but this is what fxopen ecn and exness ecn use to treat limit orders as genuine limit orders instead of firing off a market order when limit orders are hit

https://www.exness.com/execution/ecn_pending_orders (https://www.exness.com/execution/ecn_pending_orders)

When speaking about executing pending orders, the details of placing and executing the limit orders of traders should be examined separately. The fact is that when placing Limit orders in the terminal it is impossible to determine in advance if there are sufficient funds for the collateral (margin) at the time this order is executed. It is possible that there will not be enough funds to secure the collateral, and a limit order will be sent to the ECN-system for execution in any case. Then, as soon as the current price for the trading instrument reaches the price specified in the order, the order execution procedure begins. The broker would assume virtually all of the costs associated with the execution of such orders (that are collateralized). Accordingly, many companies that strive to avoid potential losses do not enter their pre-limit orders into the interbank market system ahead of time, and they execute them as normal market orders (when the current price of the trading instrument reaches the level of the pending limit order). In these cases it is not known at what price the limit order is executed: there is a probability of executing the bid at a worse price than was stated in the order.

Our specialists have developed and implemented a unique technology for working with such orders.

After creating a limit order in the terminal, the existing verification system continuously monitors the gap between the current market price and the price specified in the order. The level of the free margin in the trading account is monitored at the same time. If the limit order price is close to the current market price and there are sufficient funds available to open a limit order, then such an order is sent for execution to one of the participating ECN-sites, i.e., it is entered on the interbank market. Next, the participant who has received this order for execution decides how the order is displayed in the order book: either an order is added to an already existing bid, or it may be represented as a separate position.


Good to hear iwillsurvive second my opinion! I think all sophisticated traders do.

I found a document that details the order execution logic of MT4 Server side FIX Bridge plugin. It illustrates how to deal with MT4-FIX market, limit orders, and partial fills. It doesn't show how to STP stop orders because some ECNs unlike Integral don't support this order type. If stop orders are modified, just go through a sequence of canceling and placing a new one. If limit orders and stop orders are filled, they turn into market orders. The bridge only has to monitor market orders like the old way.


Integral Order Types: Market= 1
                                  Limit  =  2
                                  Stop  =  3
(Integral FIX protocols allows you to specify using Ask Price with Buy Stop, Bid Price with Sell Stop, or the other way round when handling stop loss!)
                               

It should be a piece of cake for your technology provider to implement limit orders on your  MT4 bridge (I mean live account server. No need to change demo server!) If it can STP limit orders, Global Prime's MT4 will become truly institutional just like this bridge
http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/ (http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/)
Placing stop orders on The ECN side means their server fire a market order on a certain price with almost no latency! It gives a trader time priority and the MT4 bridge only has to watch the show which means server load will be reduced. MT4-FIX bridge is a DLL that can never compare to a ECN server and there's still network latency, firewall latency etc. although cross-connected in NY4. It does not guarantee no slippage though. Trades may still be last looked or rejected by LPs, but it's already a significant boost and becomes the greatest MT4 infrastructure ever. If things go wrong or too much slippage, just show complainers Integral execution reports and LP fill reports then there's nothing has to do with Global Prime!
It's called complete STP.

 
Hope this document helps & Happy New Year
Title: Re: Global Prime
Post by: priceisright on January 07, 2014, 11:20:17 PM
Hi Fraois and Jeremy,

I'm not sure if this is the same as what Fraois suggested,  but this is what fxopen ecn and exness ecn use to treat limit orders as genuine limit orders instead of firing off a market order when limit orders are hit

https://www.exness.com/execution/ecn_pending_orders (https://www.exness.com/execution/ecn_pending_orders)

When speaking about executing pending orders, the details of placing and executing the limit orders of traders should be examined separately. The fact is that when placing Limit orders in the terminal it is impossible to determine in advance if there are sufficient funds for the collateral (margin) at the time this order is executed. It is possible that there will not be enough funds to secure the collateral, and a limit order will be sent to the ECN-system for execution in any case. Then, as soon as the current price for the trading instrument reaches the price specified in the order, the order execution procedure begins. The broker would assume virtually all of the costs associated with the execution of such orders (that are collateralized). Accordingly, many companies that strive to avoid potential losses do not enter their pre-limit orders into the interbank market system ahead of time, and they execute them as normal market orders (when the current price of the trading instrument reaches the level of the pending limit order). In these cases it is not known at what price the limit order is executed: there is a probability of executing the bid at a worse price than was stated in the order.

Our specialists have developed and implemented a unique technology for working with such orders.

After creating a limit order in the terminal, the existing verification system continuously monitors the gap between the current market price and the price specified in the order. The level of the free margin in the trading account is monitored at the same time. If the limit order price is close to the current market price and there are sufficient funds available to open a limit order, then such an order is sent for execution to one of the participating ECN-sites, i.e., it is entered on the interbank market. Next, the participant who has received this order for execution decides how the order is displayed in the order book: either an order is added to an already existing bid, or it may be represented as a separate position.


Good to hear iwillsurvive second my opinion! I think all sophisticated traders do.

I found a document that details the order execution logic of MT4 Server side FIX Bridge plugin. It illustrates how to deal with MT4-FIX market, limit orders, and partial fills. It doesn't show how to STP stop orders because some ECNs unlike Integral don't support this order type. If stop orders are modified, just go through a sequence of canceling and placing a new one. If limit orders and stop orders are filled, they turn into market orders. The bridge only has to monitor market orders like the old way.


Integral Order Types: Market= 1
                                  Limit  =  2
                                  Stop  =  3
(Integral FIX protocols allows you to specify using Ask Price with Buy Stop, Bid Price with Sell Stop, or the other way round when handling stop loss!)
                               

It should be a piece of cake for your technology provider to implement limit orders on your  MT4 bridge (I mean live account server. No need to change demo server!) If it can STP limit orders, Global Prime's MT4 will become truly institutional just like this bridge
http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/ (http://www.sucdenfinancial.com/en/trading-solutions/etrading/metatrader-4-mt4-/)
Placing stop orders on The ECN side means their server fire a market order on a certain price with almost no latency! It gives a trader time priority and the MT4 bridge only has to watch the show which means server load will be reduced. MT4-FIX bridge is a DLL that can never compare to a ECN server and there's still network latency, firewall latency etc. although cross-connected in NY4. It does not guarantee no slippage though. Trades may still be last looked or rejected by LPs, but it's already a significant boost and becomes the greatest MT4 infrastructure ever. If things go wrong or too much slippage, just show complainers Integral execution reports and LP fill reports then there's nothing has to do with Global Prime!
It's called complete STP.

 
Hope this document helps & Happy New Year

Exness is not a good example as they are definitely not an ECN.  They offer 2000:1 leverage which should be a dead give away that they are a giant bucketshop. they are are Russian broker and for some reason Russians like to trade with bucketshops e.g instaforex
Title: Re: Global Prime
Post by: jemook on January 08, 2014, 12:54:05 AM
We had a really good chat with a couple of our technology providers about the pending orders request, still digesting all the information before making a post about this. Will come back to you guys soon.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: user456 on January 08, 2014, 02:20:42 PM
Exness is not a good example as they are definitely not an ECN.  They offer 2000:1 leverage which should be a dead give away that they are a giant bucketshop. they are are Russian broker and for some reason Russians like to trade with bucketshops e.g instaforex

to be fair exness has different account types ... the one with 1:2000 leverage is of course a market maker type whereas there is also an ecn account with 1:200 Leverage and $1000 minimum deposit which is supposed to be an ecn account. I don't have any experience with exness just wanted to point this out.
Title: Re: Global Prime
Post by: aagarcia on January 09, 2014, 09:28:13 PM
So no honest answer as to Hopwood's kickbacks.  I remember Jem when you were going or supposedly going to start a signal service and had a link to put in your information if you wanted to take part in it.  Now I see it was strictly for use in developing a list for GP.  Nice.
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.  Steve Hopwood's  involvement makes it all the more despicable.
Title: Re: Global Prime
Post by: jubal on January 09, 2014, 10:11:51 PM
So no honest answer as to Hopwood's kickbacks.  I remember Jem when you were going or supposedly going to start a signal service and had a link to put in your information if you wanted to take part in it.  Now I see it was strictly for use in developing a list for GP.  Nice.
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.  Steve Hopwood's  involvement makes it all the more despicable.

Have to agree and disappointed that Jem cannot come clean on this.  Legally, ethically and morally SH should be declaring if he benefits from (vigorous) promotion of  GP.  There are enough dirty tricks and bad practices out there and it all boils down to fleecing the customers. I had full intentions of joining GP but wont consider it now. When you cant be open and honest about a simple issue of disclosure then possibly the whole barrel of apples stink
Title: Re: Global Prime
Post by: jemook on January 09, 2014, 11:28:11 PM
Again, as a broker we are not legally obligated to disclose who we do or do not work with and how much we pay them. When we put up a banner advert on Myfxbook or Donna Forex are we supposed to tell you how much we paid for them? No. In fact it would probably get us in trouble if we did. If we assist with keeping the SHW forum alive by helping to pay for website hosting costs etc then that is not your business. Steve is one of our many happy clients so he has every right to say what he thinks of us.

Aagarcia - seriously you need to step off your soapbox. I have not personally done anything to you and nor has Global Prime. I understand you are pissed off with Steve / Craig but your issues have nothing to do with Global Prime. Your attempt to involve and discredit us is completely unfair. You are not a Global Prime client so I don't know how you are able to compare us to another broker.

And for the record the strategies that I put up and the mailing list I had for a potential signal service was started at least a year before I was approached to work at Global Prime. I had 500+ potential clients pleading with me to start that signal service based on fantastic results and I said no way, not until I have at least 6 months of live results. I did the right thing and waited and I’m glad I did because the strategy didn’t work out. It’s a good thing I’m much better at co-managing a brokerage than I am at trading :) anyway back to work, please drop your crusade as I will not be replying to you any further on this issue.

Regards,
Jeremy
Title: Re: Global Prime
Post by: QuickPipsFX on January 10, 2014, 12:17:59 AM
Just wanted to jump in and say I trade with GP since beginning of 2013 and their service has been top notch. Jeremy, I think you should ignore such comments as Aagarcia gives you as it's the same as asking a restaurant for their book keeping. Doesn't make sense.
Title: Re: Global Prime
Post by: jemook on January 10, 2014, 12:38:11 AM
Just wanted to jump in and say I trade with GP since beginning of 2013 and their service has been top notch. Jeremy, I think you should ignore such comments as Aagarcia gives you as it's the same as asking a restaurant for their book keeping. Doesn't make sense.

Thank so much. It's always a pleasure working with you.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 12:53:20 AM
I wish GP well and have no problems other than transparency is PARAMOUNT in forex.  There has been nothing posted whatsoever that is discrediting to you. Association is the problem I see. Hopwood's behavior is insulting , arrogant and crass coupled with the fact that GP is the only broker he pushes and mind you, pushes HEAVILY.  Then you add in the fact that when asked if he receives any compensation from such introductions and marketing of GP there is only - MUM is the word.  He has a forum and is followed by it's members.  In a position of influence if you will?
As a consumer and as a DF member I'd like to know as maybe I'm getting influenced by a guy getting paid to influence me!  I do think GP has good intentions. For a young brokerage it seems you are trying to do the right thing by investors.  But this is just poor judgement and a missed opportunity to do right by potential future customers.
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 01:58:33 AM
Just wanted to jump in and say I trade with GP since beginning of 2013 and their service has been top notch. Jeremy, I think you should ignore such comments as Aagarcia gives you as it's the same as asking a restaurant for their book keeping. Doesn't make sense.
That's good for you. However you're analogy is completely erroneous. Ever heard the term " conflict of interest " ??
Title: Re: Global Prime
Post by: mmaker on January 10, 2014, 02:56:31 AM
I wish GP well and have no problems other than transparency is PARAMOUNT in forex.  There has been nothing posted whatsoever that is discrediting to you. Association is the problem I see. Hopwood's behavior is insulting , arrogant and crass coupled with the fact that GP is the only broker he pushes and mind you, pushes HEAVILY.  Then you add in the fact that when asked if he receives any compensation from such introductions and marketing of GP there is only - MUM is the word.  He has a forum and is followed by it's members.  In a position of influence if you will?
As a consumer and as a DF member I'd like to know as maybe I'm getting influenced by a guy getting paid to influence me!  I do think GP has good intentions. For a young brokerage it seems you are trying to do the right thing by investors.  But this is just poor judgement and a missed opportunity to do right by potential future customers.
Hello aagarcia,
Can you please end this here?  I understand that you are concerned about the "influence" that Steve Hopwood had over his forum members in pushing GP as preferred broker.  But that should be addressed in Steve Hopwood forum.  Over there you can badger Steve and Jeremy daily for an answer.

You are disrupting this thread which is about DonnaForex forum and GP.  Jeremy already said he won't give you an answer here.  We all heard you and please please ..... let us get back to "DonnaForex forum and GP".  Please.

Just wanted to jump in and say I trade with GP since beginning of 2013 and their service has been top notch. Jeremy, I think you should ignore such comments as Aagarcia gives you as it's the same as asking a restaurant for their book keeping. Doesn't make sense.
That's good for you. However you're analogy is completely erroneous. Ever heard the term " conflict of interest " ??
Conflict of interest only when it applies to Steve Hopwood's forum and how he "influences" his members.  But this is DonnaForex Forum.  I already have a GP live account and my concern is about how this broker serves me in terms of support and platform reliability.  Please let us get back to communicating with Jeremy and GP ...... please.
Title: Re: Global Prime
Post by: mmaker on January 10, 2014, 03:09:27 AM
Have to agree and disappointed that Jem cannot come clean on this.  Legally, ethically and morally SH should be declaring if he benefits from (vigorous) promotion of  GP.  There are enough dirty tricks and bad practices out there and it all boils down to fleecing the customers. I had full intentions of joining GP but wont consider it now. When you cant be open and honest about a simple issue of disclosure then possibly the whole barrel of apples stink
If what happened at Steve Hopwood's forum affected you so much that you will avoid GP, then that's your choice of course.  But don't you think that those issues should be addressed at the other forum?  Who is the one "fleecing the customers"?  Steve Hopwood?

Then we should return this thread to its rightful place of discussing GP with Jeremy ....... and DonnaForex members.  Please don't add fuel to aagarcia's vendetta.  It is damaging this thread and has nothing to do with how I use GP as a client and how Jeremy supported me over emails.  You can support aagarcia over at the Steve Hopwood forum and pursue this to the end, over there.  I want to talk about my slippage with GP and how to make claims, and for me that's more relevant than how Steve Hopwood is influencing his members at the other forum.  You don't need to sign up with GP.  Done.  Move on.  Now please let the live account clients like me have this thread back so we can talk about GP.  The fact that I have typed "Steve Hopwood" so many times showed that your concerns are heard and stuck to my brain, so you achieved your purpose of notifying DonnaForex members about such associations.  Now let's end it here and move on ...... for DonnaForex members.

(Can the moderator please look into this aagarcia/Steve Hopwood issue?  We need to end this disruption and persistent badgering.  If need to, extract these posts and move them to The Airing Room)
Title: Global Prime
Post by: cyberryder on January 10, 2014, 04:08:38 AM
@Aagarcia: one comment from me, if i may: since days i try to figure out what you are talking about with this SH forum and IB thing.

I understood you are feeling bad about SH potentially being an IB for GP, because he heavily advertise GP and is not telling his followers, if he is compensated. I think i understand where you are coming from.

You said its a legal obligation of GP to disclose their potential IB relationship. Its surely not.

As far as i can see where you are coming from, this is not a legal or business case. This is about image, reputation, honesty, corporate social responsibility with regards to GP.

GP has no obligations to disclose anything in this case, but it is worth talking about anyway, as the marketing actions of a potential IB of GP are ruining their reputation and GP should think about marketing rules also for their partners, as every serious company does to keep their brand clean.

This is only a matter that GP can solve internally, by strenghtening their IB T&Cs and talking to SH forum. We can only make pression.

In either case it would be wrong for GP to say that its not their business, because its a 3rd party.

How can we help them to make this move? Not supporting SHF? not supporting GP? Its always about the leverage we have at the end... I dont know.

If you want to know who else than SH is influencing you all day long and you dont know, i suggest to watch this award winning docu on our economic system. Its really worth watching http://youtu.be/5fbvquHSPJU
Title: Re: Global Prime
Post by: nwboater on January 10, 2014, 04:47:13 AM
I have been a very happy client of Global Prime since April 2013. The service I have received from Jeremy has been outstanding; way better than at any other broker I have used.

I have read nothing in this thread that in any way changes my views of Global Prime or Jeremy. I certainly plan to continue doing business with them. I also don't believe there is an obligation for any business to elucidate their relationships, financial or otherwise with other businesses. My gosh, if they did this the Forum would be so full of all that stuff that it would be difficult to find what is important to us.

Cheers,
Rod
Title: Re: Global Prime
Post by: mmaker on January 10, 2014, 05:15:40 AM
I opened a live account with Global Prime and tested it with tiny but very frequent trades to experience the real spreads/slippage and order execution delays.  I use a fixed 12 pips stop loss and so far have accumulated 43 counts of stop outs from manual trading.  Out of these, many were due to my own bad decisions, bad judgements, some were due to the wider spreads on GBP/AUD, and only two trades were obvious market slippages (8 pips and 5 pips).  2 out of 43 is not so bad, although when I trade larger lot sizes I will analyze (and complain) with more vigor.

Did Steve Hopwood do this to me?  Did Jeremy's association with Steve Hopwood cause these slippages?  Will supporting aagarcia to pressure Jeremy for "answer" and badgering Jeremy everyday on that issue help to reduce my slippages?  Did GP and Jeremy's reputation cause these slippages?  I don't think so.

Please let us get back to GP and DonnaForex.  You can pursue the crime at Steve Hopwood forum or move it to The Airing Room (http://www.donnaforex.com/forum/index.php?board=16.0).  Please .... I want to discuss GP as a broker and how it affects me as client.  Please please stop it.
Title: Re: Global Prime
Post by: myLIVEaccount.com on January 10, 2014, 07:47:21 AM
Agree with this. I have four GP live accounts since mid-Nov 2013, very satisfied so far, great service & support, very tight spreads across all pairs, reasonable commissions. Really nothing to complain about.
Milan


I have been a very happy client of Global Prime since April 2013. The service I have received from Jeremy has been outstanding; way better than at any other broker I have used.

I have read nothing in this thread that in any way changes my views of Global Prime or Jeremy. I certainly plan to continue doing business with them. I also don't believe there is an obligation for any business to elucidate their relationships, financial or otherwise with other businesses. My gosh, if they did this the Forum would be so full of all that stuff that it would be difficult to find what is important to us.

Cheers,
Rod
Title: Re: Global Prime
Post by: crashev on January 10, 2014, 09:52:27 AM
......
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.
....

I wonder what did You mean by FXPIG blows the doors off of it ?
Title: Re: Global Prime
Post by: semaj on January 10, 2014, 11:51:19 AM
Global Prime has been supportive and informative from my previous experience.
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 12:22:03 PM
Have to agree and disappointed that Jem cannot come clean on this.  Legally, ethically and morally SH should be declaring if he benefits from (vigorous) promotion of  GP.  There are enough dirty tricks and bad practices out there and it all boils down to fleecing the customers. I had full intentions of joining GP but wont consider it now. When you cant be open and honest about a simple issue of disclosure then possibly the whole barrel of apples stink
If what happened at Steve Hopwood's forum affected you so much that you will avoid GP, then that's your choice of course.  But don't you think that those issues should be addressed at the other forum?  Who is the one "fleecing the customers"?  Steve Hopwood?

Then we should return this thread to its rightful place of discussing GP with Jeremy ....... and DonnaForex members.  Please don't add fuel to aagarcia's vendetta.  It is damaging this thread and has nothing to do with how I use GP as a client and how Jeremy supported me over emails.  You can support aagarcia over at the Steve Hopwood forum and pursue this to the end, over there.  I want to talk about my slippage with GP and how to make claims, and for me that's more relevant than how Steve Hopwood is influencing his members at the other forum.  You don't need to sign up with GP.  Done.  Move on.  Now please let the live account clients like me have this thread back so we can talk about GP.  The fact that I have typed "Steve Hopwood" so many times showed that your concerns are heard and stuck to my brain, so you achieved your purpose of notifying DonnaForex members about such associations.  Now let's end it here and move on ...... for DonnaForex members.

(Can the moderator please look into this aagarcia/Steve Hopwood issue?  We need to end this disruption and persistent badgering.  If need to, extract these posts and move them to The Airing Room)
Wow, pretty long posts for someone with ONLY 2 POSTS here.  Wonder who you are and why you felt you had to join DF to specifically posts your only 2 Posts here. Yeah okay you're believable.....So my posts are "disrupting and badgering"?  I'm "stopping" you from communicating with Jeremy?  A bit over the top and overly dramatic wouldn't you say.  But that's the intention of your 2 posts isn't it????  You'd like for Donna to Extract the posts to the Airing room.....Interesting......
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 12:24:38 PM
......
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.
....

I wonder what did You mean by FXPIG blows the doors off of it ?

I didn't say GP was bad but I've read in SH forum and in other forums about certain problems/issues but that's normal for such a young brokerage. I feel from my own experience FXPIG at this stage is just better. That's all.  But you're right blows the door off is a bit much.  I should have toned that down.  Thanks. 
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 12:27:22 PM
In fact why don't you ask Donna what she feels about disclosing such agreements.  Mind you ALL of this started from a very simple question"  WHAT IS STEVE HOPWOOD'S RELATIONSHIP TO GP?   That's all.  And look how this is unfolding.........
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 12:30:56 PM
@Aagarcia: one comment from me, if i may: since days i try to figure out what you are talking about with this SH forum and IB thing.

I understood you are feeling bad about SH potentially being an IB for GP, because he heavily advertise GP and is not telling his followers, if he is compensated. I think i understand where you are coming from.

You said its a legal obligation of GP to disclose their potential IB relationship. Its surely not.

As far as i can see where you are coming from, this is not a legal or business case. This is about image, reputation, honesty, corporate social responsibility with regards to GP.

GP has no obligations to disclose anything in this case, but it is worth talking about anyway, as the marketing actions of a potential IB of GP are ruining their reputation and GP should think about marketing rules also for their partners, as every serious company does to keep their brand clean.

This is only a matter that GP can solve internally, by strenghtening their IB T&Cs and talking to SH forum. We can only make pression.

In either case it would be wrong for GP to say that its not their business, because its a 3rd party.

How can we help them to make this move? Not supporting SHF? not supporting GP? Its always about the leverage we have at the end... I dont know.

If you want to know who else than SH is influencing you all day long and you dont know, i suggest to watch this award winning docu on our economic system. Its really worth watching http://youtu.be/5fbvquHSPJU (http://youtu.be/5fbvquHSPJU)

Thank you.  Very HONEST and INSIGHTFUL answer.  Here is where you can tell who responds honestly.  PLANTED posts like the one from mmaker should be scrutinized for what it's worth. It is unfortunate how many do not comprehend how such arrangements can influence.
And for the record I would hope if other long time responsible DF members like myself discover certain arrangements among brokers or EA developers that they would bring it to light here at the forum.  It benefits ALL of us.  Thank you.
Title: Re: Global Prime
Post by: QuickPipsFX on January 10, 2014, 01:19:38 PM
......
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.
....

I wonder what did You mean by FXPIG blows the doors off of it ?

I didn't say GP was bad but I've read in SH forum and in other forums about certain problems/issues but that's normal for such a young brokerage. I feel from my own experience FXPIG at this stage is just better. That's all.

Can you give any argument at all to back your "blows the doors off of it" statement?

You mention your "own experience" well that's kind of weird as you never did any business with Global Prime.

Also I see you post an affiliate link in your signature. You get compensated by the VPS provider if anyone uses your link to sign up with them. I take it that this you consider to be normal. Isn't it normal then that anyone who helps Global Prime to bring clients on board gets compensated for it? It's exactly the same thing.

By the way your whole anti-GP mission kind of backfired on you as the topic now has been more active than ever with real GP clients reporting about their actual experiences with them.

Maybe Global Prime will compensate you for it. But hey, be sure to report the exact amounts to the world then   ;D
Title: Re: Global Prime
Post by: aagarcia on January 10, 2014, 01:28:47 PM
......
If people want to join GP by all means even though FXPIG blows the doors off of it.  No better place to trade than at FXPIG period.
....

I wonder what did You mean by FXPIG blows the doors off of it ?

I didn't say GP was bad but I've read in SH forum and in other forums about certain problems/issues but that's normal for such a young brokerage. I feel from my own experience FXPIG at this stage is just better. That's all.

Can you give any argument at all to back your "blows the doors off of it" statement?

You mention your "own experience" well that's kind of weird as you never did any business with Global Prime.

Also I see you post an affiliate link in your signature. You get compensated by the VPS provider if anyone uses your link to sign up with them. I take it that this you consider to be normal. Isn't it normal then that anyone who helps Global Prime to bring clients on board gets compensated for it? It's exactly the same thing.

By the way your whole anti-GP mission kind of backfired on you as the topic now has been more active than ever with real GP clients reporting about their actual experiences with them.

Maybe Global Prime will compensate you for it. But hey, be sure to report the exact amounts to the world then   ;D
NO it is not the same thing.  My link is clear as an AFFILIATE link.  I have disclosed. Nice try... And where do you get this anti-GP mission?  Who said GP was bad?? Why so defensive?????
Title: Re: Global Prime
Post by: donnaforex on January 10, 2014, 05:46:01 PM
No further comments will be permitted relating to the whole Steve Hopwood saga, which needs to be addressed direct to Steve Hopwood or anywhere else apart from on the Global Prime donnaforex topic. If people want to discuss the whole disclosure subject in general then please do create a new topic elsewhere to do this, minus the references to Steve Hopwood and his perceived issues - as a forum we try to maintain a friendly stance with websites that could be considered 'competitors', so i won't allow others to bash our direct competitors unless they have very good reason to (confirmed scammer for instance - advertising agreements or lack of, don't fall under this description!) and i'm certainly not about to do this myself as i wouldn't like it if they returned the favour - it's very easy for us as a forum to attack other forums. This whole thing is just getting messy and uncomfortable and a little embarrassing to watch, it's not really 'fair play' from my point of view to be talking bad about other forex forums and isn't the way we do things here.

So please, no more discussions about other forums and their policies. We have our way of doing things, other places have theirs, let's leave it be at that.

Back to topic.... Global Prime, ... discuss! :-)
Title: Re: Global Prime
Post by: nc! on January 11, 2014, 06:57:00 PM
Hello DF readers,

I use GP, very happy to do so, higly recommented, SHW forum was  important in my desicion and Jeremy character.
Most important is good feed, segragated accounts, slippage, spreads, fees, execution speed.
For that you need many partners, from marketing to tech be it, end result is what counts happy customer, fair trades, honest broker. :-*

SHW forum has a style, not posting much, I visit DF much more, but I  am happy that I learned about GP from them.

Peace, Green Pips  8) nc!

Title: Re: Global Prime
Post by: deathlord on January 13, 2014, 09:09:19 PM
Jeremy,

are your Demo accounts unlimited or do they expire after a month or so?
Title: Re: Global Prime
Post by: jemook on January 13, 2014, 10:56:22 PM
Jeremy,

are your Demo accounts unlimited or do they expire after a month or so?

They only expire if there have been no trades in 30 days or the account has not been logged into for 30 days. Every time you log in or place a trade you are given another 30 days.. So keep trading on it and it won't expire. Hope that helps :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on January 17, 2014, 04:17:30 AM
Hi Jeremy,

Please consider to put limit orders and pending stop orders on Integral's server, it will give traders like WiZARD a time priority. Stop loss or pending stop orders will become limit orders when the price is near the target say within 2%, it will give liquidity takers a better fill and the LPs "see" that limit order instead being hit by a market order.

Traders need limit orders for execution under better control otherwise people won't invent limit orders. For instance I'd rather place a limit order within the bid/ask spread than fire a market order if that is with larger volume. Putting limit and stop orders on Integral also reduce your server load  ;) Your MT4 server and bridge won't be bottlenecked when orders queue up to be entered as market orders. Just throw them all to Integral then it's not your server's business!


Regards,
Fraois

Hi Fraois, iwillsurvive

I'd like to preface this by saying that when it comes to Global Prime's bridge, server and aggregator technology we trust and work very closely with our technology providers Integral and OneZero to help us create the optimum feed setup for our institutional and retail clients. OneZero and Integral have the years of experience of working with MT4 connectivity, the bridge, the aggregator and our LPs and fully understand the complexities of what works for which setup.

Without going into the technical details much we discussed the above request with OneZero and Integral and they were completely aware of the different methods of execution when it comes to limit orders. They have tried the setup you mentioned at other large brokers and the rejections were much higher and there were also a number of other issues posed. Placing more stress on the primary pricing server effects other areas of our FX business (not just MT4 clients).

At this time they both advised the current setup that we have is most optimal for our clients and brokerage and they highly recommended to not go down the above route. The issue does not seem like it’s a technology problem but rather a scalability issue. When they give us advice we take it because they understand their own technology the best.

In saying this all they did mention that they are looking for new solutions for price matching and are working on a more efficient execution method. When they come up with more effective solutions we'll be the first to implement them and you'll be the first to hear about it.

Thanks,
Jeremy
Title: Re: Global Prime
Post by: Fraois on January 17, 2014, 07:21:33 AM
Hi Jeremy,

Actually I like your explanation. Slippage eventually comes to Integral and Global Prime's LPs. And non-bank LPs tend to give lower spreads but higher rejection rate and slippage when it comes to execution such as FIXI. I like Integral who at least try to minimize the execution problem and filter phantom liquidity through their technology...unlike Currenex...phantom liquidity all over the place.

BTW, it's also good to hear Global Prime uses OneZero but use your own server. You'll probably have more server down time like ICMarkets if you stick with the existing OneZero system. The only benefit of using them is they're already On Net with CNS VPS and x-connect with Beeks.   
Title: Re: Global Prime
Post by: QuickPipsFX on January 20, 2014, 01:10:16 AM
Still good service guys, nothing to worry about here :)
Title: Re: Global Prime
Post by: jemook on January 20, 2014, 04:51:48 AM
Still good service guys, nothing to worry about here :)

Thanks for the feedback QP!
Title: CAD Accounts
Post by: jemook on January 20, 2014, 04:55:26 AM
CAD based accounts @ Global Prime

Due to popular demand we are now offering CAD based accounts. The option to choose a CAD account in our application form should be there by tomorrow. In the meantime if anyone wants an MT4 accounts denominated in CAD please let me know as they are ready to go.

You can now choose between AUD, USD, EUR, GBP, SGD or CAD based accounts.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: forex4life on January 20, 2014, 06:58:06 PM
There is a bit of confusion about how funds transfer (Telegraphic transfer) works.

[..........]

There are 3 options in terms of fees. sender pays all (own), Share(sha) or Beneficiary(Ben). I'll come back to this later.

It is not own/sha/ben but OUR/sha/ben
Title: Re: Global Prime
Post by: crashev on January 22, 2014, 09:41:47 AM
Let me know when SEPA transfers will be avaiable and I will move my EUR account to You.
Title: Re: Global Prime
Post by: jemook on January 22, 2014, 10:15:13 AM
Let me know when SEPA transfers will be avaiable and I will move my EUR account to You.

Awesome! Might want to ask your broker if they'll do a broker 2 broker transfer. Might be the quickest route to get you trading @ GP.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: crashev on January 22, 2014, 10:24:36 AM
Yes, I want to move out of Armada Markets.
But as I have EUR account there and I need to diversify myself also to EUR currency, SEPA transfers are important for me, because
they are fast and cheap, I suppose they are importany for anyone who lives in a country which belongs to European Union.


Let me know when SEPA transfers will be avaiable and I will move my EUR account to You.

Awesome! Might want to ask your broker if they'll do a broker 2 broker transfer. Might be the quickest route to get you trading @ GP.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on January 30, 2014, 01:46:33 AM
A quick word about what makes GP different to our competitors.

FX is a minefield as it is and for a trader (with a profitable strategy) to have half a hope of winning they need to be with a broker that isn't taking the other side of trades. Simple as that. If your broker has a vested interest in you losing because they make your losses how can you expect to win there? I can tell you from industry insights that 85% + of brokers are running some type of B-Book / market makers even if they say they are ECN only. The only time you can be 100% sure that your broker isn't taking the other side of your trades is if they can prove it to you.

One of our competitors will say whenever you ask them that they completely straight through with no B-booking. One of their clients is a MAM manager that recently brought over his 60+ clients and more than $750k in funds to GP because this broker was giving him perfect execution (b-book) with 0 slippage but then he made too much money and they moved him to the A-book. Once they started putting his trades through to the market he started getting big slippage in and out while trading 250 lots at a time. He called them up on it and the broker admitted to him that they run a B-book even though they originally said they don't run a B-book.

The problem with a broker that runs a B-book and A-book is that they only put out the profitable flow to their LPs and not a balanced flow. The LPs get pissed off and in turn give them bad pricing and fills. So it's a no-win situation for traders. If you lose money you're on the B-book, if you make money you're on a sub-par A-book feed. It's up to us to educate our clients and traders about what makes GP different. We are in a completely different league and are absolute professionals when it comes to working with clients on an individual basis and we pride ourselves on the fact that we don't profit from client losses.

That MAM manager is now trading @ GP with 200+ lot trades with ~.7 pips spread on EURUSD with much lower slippage than they were experience before. It took a lot of hard work to create a custom stream for the client with higher depth but it just shows what we can do that you just can't get at other brokers.

Our LPs absolutely love our flow and they love working with us because we work so closely with them to give them what they want. It's a fine balance making everyone happy (client, LPs and broker) and that's the secret to our success.

If you want to trade with a clear mind you need to be trading with Global Prime or a broker that can prove to you it does not B-book. As far as I'm aware Global Prime is the only broker that actively proves to their clients that they don't take the other side of trades with our offer of a trade receipt on any trade taken which shows which LP took the trade.

I'm going to come out and say this: If you aren't trading with Global Prime, you are missing out.

Regards,
Jeremy
Title: Re: Global Prime
Post by: odysseus11 on January 30, 2014, 04:19:05 AM
great post Jeremy thanks - absolutely going to open an account in the very near future. Love your model.
Title: Re: Global Prime
Post by: nwboater on January 30, 2014, 04:39:50 AM
great post Jeremy thanks - absolutely going to open an account in the very near future. Love your model.

You won't regret it!

Absolutely incredible service too.

Cheers,
Rod
Title: Re: Global Prime
Post by: viltsu on January 30, 2014, 05:21:52 AM
Are the SEPA-transfers possible with EUR-currency already?

Thanks
Title: Global Prime
Post by: cyberryder on January 30, 2014, 06:49:31 AM
Thanks Jeremy for the interesting post. I know a part of the story of that MAM manager, moving his funds. Its not hard to know who that other broker is.

There is one question that remains for me: how can we be sure that trade receipts are not faked?

What we really need is an integration of verified trade receipt tickets into myfxbook, a 3rd party.
Title: Re: Global Prime
Post by: jemook on January 30, 2014, 07:19:31 AM
Thanks Jeremy for the interesting post. There is one question that remains for me: how can we be sure that trade receipts are not faked?

What we really need is an integration of verified trade receipt tickets into myfxbook, a 3rd party.

Our trade receipts show the execution time, the depth of market at the time the trade was taken, the LP that took the trade and is simply not fake-able. They do take a bit of time to find, screen grab and then send to the client but it's all part of the service. Here's an example of a recent random trade receipt for a EURUSD trade:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F791KYZI.jpg&hash=0edc2f9dd41c9a721e8e06cb902cf615)

I've blurred our LPs as that's for our clients knowledge only and the ticket ID as that's confidential. You can see the depth of market and that Deutsche Bank filled $300,000 of the trade at 1.36496. from a $3,000,000 depth sitting at top of book. The order was filled in 55 m/s (DB is amazing at fast fills). It's simply not fake-able.

If your broker won't provide this service to you then it's time to jump ship to Global Prime. Once you experience what this level of transparency is like and you know for a 100% fact that your broker doesn't profit from your losses you can focus on your actual trading and you won't ever look back.

I'm telling you guys, until other regulated brokers offer this there is no other choice for a trader. See you soon.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: cyberryder on January 30, 2014, 07:25:55 AM
Is there a customer self-service portal available to be able to see that or how do i get those?
Title: Re: Global Prime
Post by: deathlord on January 30, 2014, 10:16:15 AM
As far as I am aware, there isn't.

But it would really be great if you could take care of SEPA transfers. I think westpac has a local branch in the UK, which would be fine as recipient for SEPA transfers.
Title: Re: Global Prime
Post by: jemook on January 30, 2014, 09:59:01 PM
Is there a customer self-service portal available to be able to see that or how do i get those?

You can request a trade receipt for the open and/or close of any trade taken via email, just let us know the ticket ID of the trade in question. We are working on a client portal at the moment and automating the process so a client can look at the trade receipt in the portal at any time would indeed be an amazing feature.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: cyberryder on January 30, 2014, 10:00:03 PM
I will open an account Jeremy. Its worth a test
Title: Re: Global Prime
Post by: jemook on January 30, 2014, 10:07:59 PM
I will open an account Jeremy. Its worth a test

Thanks for your consideration. We won't let you down.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: lufkindog on January 30, 2014, 11:05:04 PM
Jeremy

Any plans for opening up a branch/office in the States?

Lufkindog
Title: Re: Global Prime
Post by: jemook on January 31, 2014, 06:32:06 AM
Jeremy

Any plans for opening up a branch/office in the States?

Lufkindog

Definitely no where near thinking about that.. From memory last time we looked into it we would need $20,000,000 sitting in a US bank not earning interest just for the privilege to start.

Missing out on a lot of business but the US regulators don't make it easy that's for sure.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Surrealistik on January 31, 2014, 03:53:16 PM
Hey Jeremy,

Aside from optimal trading conditions (of course!), there are two elements I and I'm sure a lot of others would also greatly appreciate:

#1: Free credit card and wire deposits. However, to be fair to the broker, the cost of the deposit/credit card fee would be amortized over the volume of a client benefiting from this. Only when a certain amount of lotage was transacted in proportion to the credit, would that credit be retained by the client on withdrawal (it is otherwise lost on withdrawal of any kind, possibly on a prorated basis). In addition to amortizing/recovering the cost over trading, you could also require certain minimums to be deposited in order to qualify for the credit. Excel Markets has a similar system in place with respect to wire and credit card deposits and I absolutely _love_ it.

#2: A broker payoneer/debit card similar to that at HotForex. Not going to lie, when I was a client of HotForex awhile back, the convenience of a debit card for cheaply and conveniently repatriating and spending my profits was an absolute joy (though I ultimately moved on because its trading environment left much to be desired). Yes, on the broker's end this may not seem conducive to capital retention, but I assure you that in the long run, you'll probably attract more money as a consequence of this feature than you'll have being dispersed by it. You could also require a minimum account balance and/or trading volume to waive usage fees and the like.
Title: Re: Global Prime
Post by: eagle75 on January 31, 2014, 06:28:48 PM
did you plan to add ctrader in near future ?
Title: Re: Global Prime
Post by: Tempestshade on January 31, 2014, 08:15:37 PM
Hey Jeremy,

Aside from optimal trading conditions (of course!), there are two elements I and I'm sure a lot of others would also greatly appreciate:

#1: Free credit card and wire deposits. However, to be fair to the broker, the cost of the deposit/credit card fee would be amortized over the volume of a client benefiting from this. Only when a certain amount of lotage was transacted in proportion to the credit, would that credit be retained by the client on withdrawal (it is otherwise lost on withdrawal of any kind, possibly on a prorated basis). In addition to amortizing/recovering the cost over trading, you could also require certain minimums to be deposited in order to qualify for the credit. Excel Markets has a similar system in place with respect to wire and credit card deposits and I absolutely _love_ it.

#2: A broker payoneer/debit card similar to that at HotForex. Not going to lie, when I was a client of HotForex awhile back, the convenience of a debit card for cheaply and conveniently repatriating and spending my profits was an absolute joy (though I ultimately moved on because its trading environment left much to be desired). Yes, on the broker's end this may not seem conducive to capital retention, but I assure you that in the long run, you'll probably attract more money as a consequence of this feature than you'll have being dispersed by it. You could also require a minimum account balance and/or trading volume to waive usage fees and the like.

I really agree with point 2, I wish more brokers had this option. I think it is a fantastic addition to what brokers can offer.

Cheers,
David
Title: Re: Global Prime
Post by: compujock on January 31, 2014, 11:24:00 PM
Quote from: Tempestshade link=topic=9273.msg299737#msg299737
I really agree with point 2, I wish more brokers had this option. I think it is a fantastic addition to what brokers can offer.
+3 for option #2.
Title: Re: Global Prime
Post by: jemook on February 02, 2014, 09:19:07 AM
Hey Jeremy,

Aside from optimal trading conditions (of course!), there are two elements I and I'm sure a lot of others would also greatly appreciate:

#1: Free credit card and wire deposits. However, to be fair to the broker, the cost of the deposit/credit card fee would be amortized over the volume of a client benefiting from this. Only when a certain amount of lotage was transacted in proportion to the credit, would that credit be retained by the client on withdrawal (it is otherwise lost on withdrawal of any kind, possibly on a prorated basis). In addition to amortizing/recovering the cost over trading, you could also require certain minimums to be deposited in order to qualify for the credit. Excel Markets has a similar system in place with respect to wire and credit card deposits and I absolutely _love_ it.

#2: A broker payoneer/debit card similar to that at HotForex. Not going to lie, when I was a client of HotForex awhile back, the convenience of a debit card for cheaply and conveniently repatriating and spending my profits was an absolute joy (though I ultimately moved on because its trading environment left much to be desired). Yes, on the broker's end this may not seem conducive to capital retention, but I assure you that in the long run, you'll probably attract more money as a consequence of this feature than you'll have being dispersed by it. You could also require a minimum account balance and/or trading volume to waive usage fees and the like.

Hey buddy :)

#1 - It's important to note that unlike most brokers Global Prime pays the $20-25 fee for each international bank wire withdrawal instead of passing this on to our clients. We believe this is a fair trade-off for the deposit costs that our clients face for international deposits.

Most $500 accounts are trading .01 lots at a time which makes us $0.07c per trade - that's 360 trades that need to be executed before we've made $25 in commissions to break even if they withdraw their funds and we are charged $25 for the bank fee's. And that's not including our cost to trade plus the man hours involved with onboarding and looking after the client. A $500 account to us in most cases does not make us money but obviously it's good business as having more clients means more traders experiencing what makes us different.

I completely understand how a market maker broker can pay for clients withdrawals/deposits as they look at a $500 account as $500 profit as they expect their traders to blow their accounts and they profit from their losses. As our only source of revenue is commission on volume traded it is just not feasible for us to pay for our clients credit card / bank deposits as well as withdrawals. If we were making our clients losses it would be a completely different story.

In saying this we are looking at local bank deposit options to make things easier for everyone. Credit cards are literally almost ready to go so we'll be looking at local bank deposits next.

#2 - Sounds interesting and I've seen this done before and I do see the benefits. For the time being the next big projects @ GP are an alternative platform or two to MT4 as well as a comprehensive online portal for our clients. We will keep your thoughts in mind for a future project though. It would need to be integrated into MT4 somehow and our back office so I can't imagine it being a quick and easy implementation. Thanks for keeping me posted and keep the suggestions coming!

Any questions let me know.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: DMFX on February 02, 2014, 03:57:07 PM
Do you allow broker to broker transfers from AxiTrader?


Sent from my iPhone using Tapatalk 2
Title: Re: Global Prime
Post by: compujock on February 02, 2014, 05:54:17 PM
Do you allow broker to broker transfers from AxiTrader?


Sent from my iPhone using Tapatalk 2
Yes they do!
Title: Re: Global Prime
Post by: Surrealistik on February 02, 2014, 06:46:19 PM
Sounds good Jeremy.


To be fair though, so far as #1 goes, a credit for deposit expenses does not necessarily insinuate market making, especially if a broker scales the credit to the size of the deposit in the case of a wire let's say (the credit autoscales in the case of credit cards due to the deposit fee being a fixed %). That's why I mentioned potentially require a certain minimum deposit before GP will step up to credit wiring and other transmission fees.

So far as such a minimum goes, assuming that lot sizes scale up +0.01 for every 500 and your clients average say 60 trades a month (your knowledge of your client averages is much better than mine to be sure), it would take a $2000 account roughly 3 months to pay the wire deposit, and withdrawal, assuming both are $25:
$50 (wire deposit and withdrawal) / (.01 lot size * 4 scaling * $7 commission per round lot) / 60 number of trades per month = 2.976 months

If this amount was funded via credit card at a 2% charge, it would take less time, especially as withdrawals through the credit card are free (I think): (2000 * 0.02 credit card charge) / (.01 * 4 * 7 ) / 60 = 2.38 months

Obviously it's up to you decide what break even time is acceptable, but I would rather have the option to make free deposits even with relatively high deposit minimums than have no such option at all, haha.

Of course, the handling of any such credits must be largely automated due to the onerous back office burden it would otherwise generate. I can understand such being relegated to the backburner for this reason.


That all said I am glad to hear that #2 is being given consideration and that Global Prime is moving ahead with a number of valuable improvements to its infrastructure. Certainly I understand that resources are limited and only so many projects can be tackled/pursued at once, so I'm not at all miffed about such suggestions having to queue before implementation.
Title: Re: Global Prime
Post by: geektrader on February 03, 2014, 05:36:33 AM
Hi Everyone,

I am not really sure how to start this review of Global Prime. There are so many things to be said that I most likely will forget to cover some of them - apologizes in advance to Jeremy and Alex and the whole GP team.

As you might have noticed from my other posts at Donnaforex in the past, especially the ones about brokers, I am a very sceptical when it comes to Forex brokers in general. You can also see this on the first page of this thread actually when I made Jeremy a very hard live. To explain this in short about the why: I do have accounts with 35 Forex brokers and most of them are simply crap, it can´t be really said any better than that. I have been burnt, cheated and slipped by many of them, just like most people in this Forum, especially the ones trading automated strategies that log execution time / slippage and love those days when you out of sudden get execution times of 3 seconds and slippage of 5 pips, even in low volatile markets. That´s also the time when you know that a so called "ECN" broker that "really forwards all the orders to the market" has switched you from their b-book to the real market then because they´ve lost to much money with b-booking you.

The main reason we have been coming to Global Prime is that I am developing and maintaining a trading system (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247 (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247)) that was licensed by http://new-millenniuminc.com/ (http://new-millenniuminc.com/) and was being run on a MAM at another broker for the last year. The system has been doing very well and our lot sizes have grown quite a bit. Actually to 250 lots per order in November of last year. To make the story short, the old broker couldn´t fill those lot-sizes anymore and we got slippage of up to 2 pips per trade most of the time. While we were still winning, this was definitely not the solution we were looking for.

As I am also helping New Millennium Inc with the management of the MAM from a technical perspective, I was looking to move brokers for their MAM as putting NMI´s clients money at risk with the heavy random slippage we have been getting at our old broker was not acceptable at all anymore. So, after hearing many good things about Global Prime, I simply sent them an email, explaining our situation. It did not take much more than a few hours until I already got contacted by them via Skype and them creating a group chat with the whole Global Prime team and it was not much later too until we had the first telephone conference with everyone involved. I have to underline again here that the *whole* Global Prime team did attend this call. We explained our situation and had a very friendly and interesting phone call.

It was directly clear that these guys know what they are doing and especially, that they do it with passion. You could clearly hear from the way they talked that this is not just a business for them, but that being a broker is something they life and love! So after asking them heaps of questions (and I mean heaps, since I am "branded child" with Forex brokers) for nearly over an hour, we eventually all came to the conclusion that Global Prime would like to take upon the challenge.

The whole process of setting up the new MAM with them has been going absolutely smooth. They have given so much care for detail, I never had that with any Forex broker. We require some very special treatment of accounts / leverage / etc. here and there and normally I had to repeat these things several times to the old broker as they often forgot the process. Well, not with Global Prime, all the small details I had mentioned were always remember by them - and that tells me a lot that this is *not* your standard broker. Luckily they also had a B2B transfer agreement with our old broker and so transferring the clients over from the old to the new MAM was no problem in that aspect. It still has been countless hours that we have spent with Jeremy and Alex on Skype to correctly assign the newly arrived B2B transfers and setting up the accounts - always to full satisfaction and without the need to remember them about the rather complicated process we require for each client. Jeremy was always on top of things and knew exactly how it needs to go (again something I never got from any broker with so much love to details).

While we were setting up the new MAM, Alex, Global Prime´s liquidity specialist (and he is really nothing less than that) was already absolutely eager to organize the liquidity for us via their great connections to their LPs to fill our first large trades. It´s also a new experience for Global Prime (and most likely any other MT4 broker) as they never had or knew anyone who was trading 250+ lots via MT4 in a single trade - in total exposure yes, some hedge funds they have do so, but split over many trades, not in one trade. So this was a complete new challenge for him as well, but one he has definitely fulfilled with a A+!

So while clients were smoothly moving over and the new MAM was growing, we also had our first trade on their normal retail feed (to be able to compare apples to apples with the old broker and Global Prime) and what can I say: the first order was something in the lines of 100 lots and it was filled with just 0.2 pips negative slippage in and out. Amazing is all I thought! But it didn´t end here because Alex wanted to get us a dedicated feed where the top of the book pricing and chunks of liquidity are at least 50 lots in size so that we get filled by as few LPs as possible to keep the execution time and hence slippage as low as possible and about 2500 lots deep (in the hopes that the system will keep on performing well such levels could be reached one day).

He was literally getting on the phone directly on the 2. January and called up all their LPs by phone to teach them about the way my system trades to see if they were interested to stream 50 lots chunks into a special feed just for us. And it took barely 2 weeks until this feed was ready and setup for us with 9 banks streaming to it now, completely for us - no one else is trading on this liquidity. Now that´s what I call amazing (and I am hardly to amaze as perfectionist that is never happy with anything!). All I can say is that the feed is in place now, that we already had 3 trades (all 230 lots+) on it and that the spread (averaging at just 0.7 pips for 50 lots top of book) + slippage (average -0.2 pips so far) have been amazing. We even got 0.2 pips positive slippage on exit for the last 236 lots trade - never saw any positive slippage at those lot-sizes yet. Remember, with our old broker we had 2 pips average negative slippage on each trade for the same lot-size.

But it doesn´t end here, for each trade Global Prime provides us with the internal ticket from Integral to see exactly which LPs have filled our order, at what price, at which execution speed and which ones rejected. We then can freely decide if their are LPs that Global Prime needs to talk to for us because they reject to much and we can freely decide which ones to switch on / off in a few minutes in case the negotiations with them didn´t help. Additionally Global Prime has provided us with a "view only" login to their Integral backend so that we can see the order book and it´s depth and which banks price what all the time (as this is not possible with MT4).

I really can´t praise those guys enough, it´s been a real dream so far, a dream that became reality, because THAT is what I always imagined what a broker should be like. No b-book, superb support, and custom solutions within a timely manner if needed. And they have delivered on ALL of these fronts with more than 100%. Additionally they are friendly all the time and are absolutely encouraged. It´s my dream brokerage really.

Nothing more to add, just a big THANKS and kudos to Global Prime and especially Jeremy and Alex!
Title: Re: Global Prime
Post by: Fraois on February 03, 2014, 07:34:46 AM
(all 230 lots+) on it and that the spread (averaging at just 0.7 pips for 50 lots top of book) + slippage (average -0.2 pips so far) have been amazing. We even got 0.2 pips positive slippage on exit for the last 236 lots trade - never saw any positive slippage at those lot-sizes yet. Remember, with our old broker we had 2 pips average negative slippage on each trade for the same lot-size.

But it doesn´t end here, for each trade Global Prime provides us with the internal ticket from Integral to see exactly which LPs have filled our order, at what price, at which execution speed and which ones rejected. We then can freely decide if their are LPs that Global Prime needs to talk to for us because they reject to much and we can freely decide which ones to switch on / off in a few minutes in case the negotiations with them didn´t help. Additionally Global Prime has provided us with a "view only" login to their Integral backend so that we can see the order book and it´s depth and which banks price what all the time (as this is not possible with MT4).


That's really amazing. You mean you got 23+ Million liquidity and you got spread of only 0.9 pips? I thought it's ony possible to get such liquidity from Thomson Reuters and EBS, but with 0.7 pips spread?

Is this because Jeremy let you can talk directly with the LPs?
Title: Re: Global Prime
Post by: geektrader on February 03, 2014, 07:52:50 AM
They have a superb relation to each of their LPs and of course showed them our trading statements and talked to them to negotiate about the liquidity they can offer for us, that´s the reason. Reuters etc can also only just work with the banks as they also get the liquidity from there. GP can negotiate the same values especially if banks are interested in your flow - which they are. Once they know how your system trades and know what flow they will be getting, the banks are happy to get such huge chunks of EURUSD to hedge their own books and risk, hence they like our big orders and price very low as it is of big value to them.

Once Global Prime agrees and if people here are interested, I can post some Integral tickets for our orders so that you can see how a 236 lots order is being taken by the various LPs and in which chunks.
Title: Re: Global Prime
Post by: iwillsurvive on February 03, 2014, 08:19:33 AM
They have a superb relation to each of their LPs and of course showed them our trading statements and talked to them to negotiate about the liquidity they can offer for us, that´s the reason. Reuters etc can also only just work with the banks as they also get the liquidity from there. GP can negotiate the same values especially if banks are interested in your flow - which they are. Once they know how your system trades and know what flow they will be getting, the banks are happy to get such huge chunks of EURUSD to hedge their own books and risk, hence they like our big orders and price very low as it is of big value to them.

Once Global Prime agrees and if people here are interested, I can post some Integral tickets for our orders so that you can see how a 236 lots order is being taken by the various LPs and in which chunks.

When you say "once they know how your system trades" ...aren't you risking your trading strategy getting copied?
Title: Re: Global Prime
Post by: Fraois on February 03, 2014, 08:28:20 AM
I think geektrader is not revealing the LPs his whole strategy. He's just telling them his trade frequency and trading style to show how much volume he provides and he's not HFT, not news spikes trading, not arbitragers who arbitrage against LP theirselves own feeds from different ECN venues.
Title: Re: Global Prime
Post by: sienna on February 03, 2014, 09:19:20 AM
hi Jeremy,

You mentioned:  "For the time being the next big projects @ GP are an alternative platform or two to MT4 as well as a comprehensive online portal for our clients".
I would be very interested, as a potential customer, if you had more platforms, than just MT4.
What is your rough time estimate on this?....and what kind of platform(s) are you planning to get up?

best
sienna
Title: Re: Global Prime
Post by: semaj on February 03, 2014, 09:20:25 AM
Hello Geektrader,

Is it only for EURUSD? Would this offer also available for other pairs of currencies?
Please advise.

Regards,

semaj
Title: Re: Global Prime
Post by: robinrezakhan1 on February 03, 2014, 10:20:54 AM
Great forex borker strong platform service,
Title: Re: Global Prime
Post by: jemook on February 03, 2014, 10:41:27 AM
Hi Everyone,

I am not really sure how to start this review of Global Prime. There are so many things to be said that I most likely will forget to cover some of them - apologizes in advance to Jeremy and Alex and the whole GP team.

As you might have noticed from my other posts at Donnaforex in the past, especially the ones about brokers, I am a very sceptical when it comes to Forex brokers in general. You can also see this on the first page of this thread actually when I made Jeremy a very hard live. To explain this in short about the why: I do have accounts with 35 Forex brokers and most of them are simply crap, it can´t be really said any better than that. I have been burnt, cheated and slipped by many of them, just like most people in this Forum, especially the ones trading automated strategies that log execution time / slippage and love those days when you out of sudden get execution times of 3 seconds and slippage of 5 pips, even in low volatile markets. That´s also the time when you know that a so called "ECN" broker that "really forwards all the orders to the market" has switched you from their b-book to the real market then because they´ve lost to much money with b-booking you.

The main reason we have been coming to Global Prime is that I am developing and maintaining a trading system (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247 (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247)) that was licensed by http://new-millenniuminc.com/ (http://new-millenniuminc.com/) and was being run on a MAM at another broker for the last year. The system has been doing very well and our lot sizes have grown quite a bit. Actually to 250 lots per order in November of last year. To make the story short, the old broker couldn´t fill those lot-sizes anymore and we got slippage of up to 2 pips per trade most of the time. While we were still winning, this was definitely not the solution we were looking for.

As I am also helping New Millennium Inc with the management of the MAM from a technical perspective, I was looking to move brokers for their MAM as putting NMI´s clients money at risk with the heavy random slippage we have been getting at our old broker was not acceptable at all anymore. So, after hearing many good things about Global Prime, I simply sent them an email, explaining our situation. It did not take much more than a few hours until I already got contacted by them via Skype and them creating a group chat with the whole Global Prime team and it was not much later too until we had the first telephone conference with everyone involved. I have to underline again here that the *whole* Global Prime team did attend this call. We explained our situation and had a very friendly and interesting phone call.

It was directly clear that these guys know what they are doing and especially, that they do it with passion. You could clearly hear from the way they talked that this is not just a business for them, but that being a broker is something they life and love! So after asking them heaps of questions (and I mean heaps, since I am "branded child" with Forex brokers) for nearly over an hour, we eventually all came to the conclusion that Global Prime would like to take upon the challenge.

The whole process of setting up the new MAM with them has been going absolutely smooth. They have given so much care for detail, I never had that with any Forex broker. We require some very special treatment of accounts / leverage / etc. here and there and normally I had to repeat these things several times to the old broker as they often forgot the process. Well, not with Global Prime, all the small details I had mentioned were always remember by them - and that tells me a lot that this is *not* your standard broker. Luckily they also had a B2B transfer agreement with our old broker and so transferring the clients over from the old to the new MAM was no problem in that aspect. It still has been countless hours that we have spent with Jeremy and Alex on Skype to correctly assign the newly arrived B2B transfers and setting up the accounts - always to full satisfaction and without the need to remember them about the rather complicated process we require for each client. Jeremy was always on top of things and knew exactly how it needs to go (again something I never got from any broker with so much love to details).

While we were setting up the new MAM, Alex, Global Prime´s liquidity specialist (and he is really nothing less than that) was already absolutely eager to organize the liquidity for us via their great connections to their LPs to fill our first large trades. It´s also a new experience for Global Prime (and most likely any other MT4 broker) as they never had or knew anyone who was trading 250+ lots via MT4 in a single trade - in total exposure yes, some hedge funds they have do so, but split over many trades, not in one trade. So this was a complete new challenge for him as well, but one he has definitely fulfilled with a A+!

So while clients were smoothly moving over and the new MAM was growing, we also had our first trade on their normal retail feed (to be able to compare apples to apples with the old broker and Global Prime) and what can I say: the first order was something in the lines of 100 lots and it was filled with just 0.2 pips negative slippage in and out. Amazing is all I thought! But it didn´t end here because Alex wanted to get us a dedicated feed where the top of the book pricing and chunks of liquidity are at least 50 lots in size so that we get filled by as few LPs as possible to keep the execution time and hence slippage as low as possible and about 2500 lots deep (in the hopes that the system will keep on performing well such levels could be reached one day).

He was literally getting on the phone directly on the 2. January and called up all their LPs by phone to teach them about the way my system trades to see if they were interested to stream 50 lots chunks into a special feed just for us. And it took barely 2 weeks until this feed was ready and setup for us with 9 banks streaming to it now, completely for us - no one else is trading on this liquidity. Now that´s what I call amazing (and I am hardly to amaze as perfectionist that is never happy with anything!). All I can say is that the feed is in place now, that we already had 3 trades (all 230 lots+) on it and that the spread (averaging at just 0.7 pips for 50 lots top of book) + slippage (average -0.2 pips so far) have been amazing. We even got 0.2 pips positive slippage on exit for the last 236 lots trade - never saw any positive slippage at those lot-sizes yet. Remember, with our old broker we had 2 pips average negative slippage on each trade for the same lot-size.

But it doesn´t end here, for each trade Global Prime provides us with the internal ticket from Integral to see exactly which LPs have filled our order, at what price, at which execution speed and which ones rejected. We then can freely decide if their are LPs that Global Prime needs to talk to for us because they reject to much and we can freely decide which ones to switch on / off in a few minutes in case the negotiations with them didn´t help. Additionally Global Prime has provided us with a "view only" login to their Integral backend so that we can see the order book and it´s depth and which banks price what all the time (as this is not possible with MT4).

I really can´t praise those guys enough, it´s been a real dream so far, a dream that became reality, because THAT is what I always imagined what a broker should be like. No b-book, superb support, and custom solutions within a timely manner if needed. And they have delivered on ALL of these fronts with more than 100%. Additionally they are friendly all the time and are absolutely encouraged. It´s my dream brokerage really.

Nothing more to add, just a big THANKS and kudos to Global Prime and especially Jeremy and Alex!

Hi GT,

Thanks for the beautifully detailed review. It's our pleasure to be working with you, NMI and all your clients. It's amazing to see how profitable your system has been with the adverse trading conditions you had at your previous broker so now that everything is smooth sailing for you guys @ Global Prime I can't wait to see the profits that 2014 hopefully brings you.

We love a challenge over here, thanks for trusting us and giving us a chance. We are over the moon that everything is working out as expected. We have achieved phenomenal growth over 2013 and this the momentum has been huge. We are moving offices in the next couple of months, hiring some more staff and we are all looking forward to an amazing year.

We'll keep on stressing this: If you aren't trading with Global Prime you are missing out. Thanks again GT.

Cheers,
Jeremy

did you plan to add ctrader in near future ?

Please see below.

hi Jeremy,

You mentioned:  "For the time being the next big projects @ GP are an alternative platform or two to MT4 as well as a comprehensive online portal for our clients".
I would be very interested, as a potential customer, if you had more platforms, than just MT4.
What is your rough time estimate on this?....and what kind of platform(s) are you planning to get up?

best
sienna

We are currently looking at cTrader, PFSoft Protrader, X Open Hub & Tradable. We aren't rushing into any decisions though and taking our time to weigh the options. We work quite closely with our traders and the community and are very open to feedback so if you have any ideas please let us know. I don't give out time estimates anymore because I never get them right but I'd like to see a new platform implemented around Q3 or Q4 2014.

I think geektrader is not revealing the LPs his whole strategy. He's just telling them his trade frequency and trading style to show how much volume he provides and he's not HFT, not news spikes trading, not arbitragers who arbitrage against LP theirselves own feeds from different ECN venues.

Spot on. There's this common misconception that banks only like losing traders and trade against profitable traders. We have custom streams for extremely HFT (High Frequency Traders) that trade in and out sub 100ms and the banks are totally fine with it. We can only tailor specific streams for high volume / institutional traders as the operational work involved is always ongoing. Most of our MT4 traders trade on our retail stream which in itself provides amazing execution.

Remember, a B-Book broker only puts out one type of flow to their LPs and that's the profitable traders and the banks hate that. GP is A-Book only so our LPs get every single trade taken and we give them a beautifully balanced flow of trades that they love receiving. In turn they provide us amazing spreads and execution and they know we look after them as well as our traders so we can negotiate the best deal for our traders.

Once a broker has burnt their relationship with the banks there is no turning back. Our LPs are always telling us how much they love working with us so we know we are doing something different to the other brokers. At GP we strive to make our clients happy and our LPs happy, it's a tough balance but when you strike the perfect middle ground magic happens..

Cheers
Jeremy
Title: Re: Global Prime
Post by: Fraois on February 03, 2014, 01:56:19 PM
Hi Jeremy,

One vote for Protrader simply because it supports MQL4 EAs.

Just out of curiosity...
What is a balanced flow?
How do B-book brokers burn their relation ship with banks? They send profitable trades to banks, so they're angry? Geektrader's trades are profitable too, but why do banks like geektrader?
Title: Re: Global Prime
Post by: user456 on February 03, 2014, 02:35:33 PM

What is a balanced flow?
How do B-book brokers burn their relation ship with banks? They send profitable trades to banks, so they're angry? Geektrader's trades are profitable too, but why do banks like geektrader?

That's when Brokers keep all their losing traders in house and just forward the trades from the winning traders to the liquidity providers.
Title: Re: Global Prime
Post by: iwillsurvive on February 03, 2014, 02:50:52 PM

What is a balanced flow?
How do B-book brokers burn their relation ship with banks? They send profitable trades to banks, so they're angry? Geektrader's trades are profitable too, but why do banks like geektrader?

That's when Brokers keep all their losing traders in house and just forward the trades from the winning traders to the liquidity providers.

Yes, but GP has created a dedicated liquidity stream for geektrader's strategy which is winning, that means the banks will lose...isn't it? Why would they like it?
Title: Re: Global Prime
Post by: Tempestshade on February 03, 2014, 02:55:24 PM

What is a balanced flow?
How do B-book brokers burn their relation ship with banks? They send profitable trades to banks, so they're angry? Geektrader's trades are profitable too, but why do banks like geektrader?

That's when Brokers keep all their losing traders in house and just forward the trades from the winning traders to the liquidity providers.

Yes, but GP has created a dedicated liquidity stream for geektrader's strategy which is winning, that means the banks will lose...isn't it? Why would they like it?

They can use it to hedge against other trades.
Title: Re: Global Prime
Post by: geektrader on February 03, 2014, 03:38:31 PM
That´s the point. The strategy we trade has a near 90% winning rate and GP has shown the banks our statements. Then they could freely decide if they wan´t that kind of strategy or not and how much and at what prices they stream into our own feed. It´s a win win situation for everyone. The banks know exactly what they will get getting from us and can stream a special feed exactly for us. They are not "surprised" by what is coming, they know we are winning most of the time, so they don´t trade against us but use our trade to hedge their own market exposure they are having from other trades they´ve accepted and hence we are getting a very good execution.

Apart from this, should any bank "go wild" and reject to often, we can see that right away through the Integral tickets GP provides to us for every trade as it´s clearly to be seen which bank filled which part of the trade and which banks rejected. When this reject rate is becoming to high, we can simply tell GP to switch this specific LP off from the stream and GP will get them on the phone, explain that the reject rate is to high and if they can do something about it. If they say they can, we switch them back into the stream and see if things have improved, if not, we can just leave them turned off. It´s that flexibility and that good relation to GP LPs that really make the difference to any other broker I´ve worked with.
Title: Re: Global Prime
Post by: jubal on February 03, 2014, 03:50:45 PM
Dont want to hijack the GP thread but is this service available for small investors?  Had a look on the website but not really clear what exactly is on offer. there seems to be quite a lot of different strategies running separately. Also what is the cost?  sounds interesting
Title: Re: Global Prime
Post by: Zuttasoxx on February 03, 2014, 06:16:14 PM

What is a balanced flow?
How do B-book brokers burn their relation ship with banks? They send profitable trades to banks, so they're angry? Geektrader's trades are profitable too, but why do banks like geektrader?

That's when Brokers keep all their losing traders in house and just forward the trades from the winning traders to the liquidity providers.

Yes, but GP has created a dedicated liquidity stream for geektrader's strategy which is winning, that means the banks will lose...isn't it? Why would they like it?

As I understand it.. Like hedge funds and banks.. They have volume in both directions, to counter big losses if currency fluctuates. But for each direction they need volume of somebody else to take the other direction.. So the misconception that banks lose if you win is only partially right, cause they just need both sides and have their funds hedged. And they need huge volumes
Title: Re: Global Prime
Post by: ultracat on February 03, 2014, 07:49:08 PM
I apologize if this has been asked and answered already, but what brokers does GP have B2B agreements with? 

Jeremy, is there a possibiliy to do a B2B transfer from FXPrimus to GP?
Title: Re: Global Prime
Post by: compujock on February 03, 2014, 08:09:47 PM
I believe it's Axi and ICM.  Not sure if they have any more b2b agreements other than those yet.
Title: Re: Global Prime
Post by: HFT Group on February 03, 2014, 10:21:37 PM
I believe it's Axi and ICM.  Not sure if they have any more b2b agreements other than those yet.

You are correct......the current reciprocal b2b agreements are with AxiTrader and IC Markets.
Title: Re: Global Prime
Post by: Kevin @ FXPIG on February 03, 2014, 10:30:52 PM
FXPIG has sent B2B transfers to GP...

And I believe we have received one as well from GP in the past.

Cheers,
Title: Re: Global Prime
Post by: HFT Group on February 03, 2014, 10:35:07 PM
FXPIG has sent B2B transfers to GP...

And I believe we have received one as well from GP in the past.

Cheers,

Nice to hear Kevin and great to see reputable brokers working together for the benefit of their clients and traders in general.
Title: Re: Global Prime
Post by: jemook on February 03, 2014, 10:42:35 PM
I apologize if this has been asked and answered already, but what brokers does GP have B2B agreements with? 

Jeremy, is there a possibiliy to do a B2B transfer from FXPrimus to GP?

We send out B2B to any broker. We also accept B2B from any broker. As Jon said we have official reciprocal agreements with IC Markets and Axitrader.

Off the top of my head we have accepted B2B from the following brokers:

Axitrader
IC Markets
ThinkForex
FX Pig
GDMFX
Gain Capital
Forex.com UK
IBFX AU
FXCM AU
Alpari UK
Vantage FX

plus many others.. Your best bet is to ask your broker / FX Primus if they will send B2B to GP and if they say no I can reach out to them and see if they'll return the favour.

Dont want to hijack the GP thread but is this service available for small investors?  Had a look on the website but not really clear what exactly is on offer. there seems to be quite a lot of different strategies running separately. Also what is the cost?  sounds interesting

We can only tailor specific streams for high volume / institutional traders as the operational work involved is always ongoing. Most of our MT4 traders trade on our retail stream which in itself provides amazing execution. If you're running a MAM with lots of clients or you intend to trade high volume let me know and we can see if we are able to tailor something specific for your needs.

As I understand it.. Like hedge funds and banks.. They have volume in both directions, to counter big losses if currency fluctuates. But for each direction they need volume of somebody else to take the other direction.. So the misconception that banks lose if you win is only partially right, cause they just need both sides and have their funds hedged. And they need huge volumes

Exactly. With this NMI/Geektrader feed each bank is pricing in $ 5 million chunks so they love the volume. If one of the banks doesn't want anymore EURUSD flow for the day on that stream they widen the spreads and drop down to the bottom of the ladder and they won't get hit. There's still 5-10 LPs that will take the tickets instead so it's all good.

FXPIG has sent B2B transfers to GP...

And I believe we have received one as well from GP in the past.

Cheers,

Thank you Kevin - clients really appreciate the ability to transfer funds between brokers. There's always going to be a specific strategy that will work better on broker A vs broker B so being able to move funds around freely is a huge bonus for clients.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: ultracat on February 04, 2014, 02:12:32 AM

Your best bet is to ask your broker / FX Primus if they will send B2B to GP and if they say no I can reach out to them and see if they'll return the favour.

Cheers,
Jeremy

Thanks Jeremy.  I asked, they said no. : (
Title: Re: Global Prime
Post by: jemook on February 04, 2014, 04:02:20 AM

Your best bet is to ask your broker / FX Primus if they will send B2B to GP and if they say no I can reach out to them and see if they'll return the favour.

Cheers,
Jeremy

Thanks Jeremy.  I asked, they said no. : (

Let me see what I can do..
Title: Re: Global Prime
Post by: iwillsurvive on February 04, 2014, 04:02:48 AM
Thank you jeremy, geektrader, zutta and all for engaging me with this very insightful discussion. I have learnt a lot about what goes on behind the scene of a "buy or sell" trade *thumbs up*
Title: Re: Global Prime
Post by: jemook on February 04, 2014, 04:06:46 AM
Thank you jeremy, geektrader, zutta and all for engaging me with this very insightful discussion. I have learnt a lot about what goes on behind the scene of a "buy or sell" trade *thumbs up*

No worries, educating our clients and traders about what goes on behind the scenes at a brokerage is great for business. It's one thing saying we are different to everyone else, it's another showing it. There's lots more where that came from so keep your eyes peeled. If you have any further questions or you'd like insight into other parts of our operations just let me know and I'll do whatever I can to get you an honest and digestible answer.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: ThinkForex-Josh on February 04, 2014, 05:56:01 AM
Hey Jeremy,

I can confirm that ThinkForex takes and receives B2B from Global Prime. Our deal is if they will send them, we will send them.

It is great that the Aussie brokers as well as some international ones do not have the gripes that some of the older brokers may gave.

Best of luck to you all!.

Cheers,

Josh
Title: Re: Global Prime
Post by: jemook on February 04, 2014, 07:36:50 AM
Update on the the new MT4 Build:

As promised we haven't updated our current demo/live clients to the new build and we won't until we sign off on it.

However the installation file for any new live/demo MT4 installations automatically point to Metaquotes for the files so ANY new MT4 installation across ANY broker will automatically default to Build 600.

From Metaquotes:
"All the installations on our content delivery network have pushed all terminals that would newly get downloaded to build 600. Unfortunately build 509, is no longer available on our networks for download, the announcement was made in early December that by mid-January there will be a major update in MetaTrader4 and we urged our clients to test the beta releases that where generated regularly on their Development Environments and Demo if they wish to do so."

So again to clarify:

1. If you have a GP MT4 platform already installed there are no changes yet.
2. If you install a new GP MT4 platform it will be build 600 as pushed by Metaquotes. This should be the same across all brokers. Any new MT4 installation anywhere going forward will be build 600.

Regards,
Jeremy
Title: Re: Global Prime
Post by: CTX on February 04, 2014, 10:02:00 AM
Thanks for the info Jeremy!

Please keep us updated when a restart of MT4 will trigger an upgrade.
Title: Re: Global Prime
Post by: jubal on February 04, 2014, 10:36:14 AM
Quote
Dont want to hijack the GP thread but is this service available for small investors?  Had a look on the website but not really clear what exactly is on offer. there seems to be quite a lot of different strategies running separately. Also what is the cost?  sounds interesting

We can only tailor specific streams for high volume / institutional traders as the operational work involved is always ongoing. Most of our MT4 traders trade on our retail stream which in itself provides amazing execution. If you're running a MAM with lots of clients or you intend to trade high volume let me know and we can see if we are able to tailor something specific for your needs.

Sorry Jeremy,  didnt word my question very well.  I was asking specifically about Geektraders service, not the actual feed.  NMI it is called? 
Title: Re: Global Prime
Post by: user456 on February 04, 2014, 11:44:49 AM
for info about Geektraders MAM at NMi go to: http://new-millenniuminc.com/managed-accounts/ (http://new-millenniuminc.com/managed-accounts/)
Title: Re: Global Prime
Post by: jemook on February 04, 2014, 11:48:34 AM
Hey Jeremy,

I can confirm that ThinkForex takes and receives B2B from Global Prime. Our deal is if they will send them, we will send them.

It is great that the Aussie brokers as well as some international ones do not have the gripes that some of the older brokers may gave.

Best of luck to you all!.

Cheers,

Josh

Yeah buddy! Plenty of business to go around. Glad you guys are on the same page when it comes to accepting and sending B2B.

Cheers,
Jeremy

PS Thanks user456 for the NMI link.
Title: Re: Global Prime
Post by: Viktory on February 05, 2014, 08:45:25 AM
Great writings loaded with very useful and truthful information Jeremy! Thanks ;D
I know Global Prime can perfectly do all that and even more.

Guys, even if I’m not one of Global Prime big clients, I can assure you that no other Broker can offer such a high level of personalization and attention to detail for everyone particular needs and interests… Their service is absolutely top-notch! And the best thing is that there’s no difference if you are a big institutional trader/investor or a retail one... I’ve personally been fulfilled and pleased every time I needed something specific, always very fast and with the most helpful and best possible attitude.

They are a TOP pure-ECN broker (it's proven that they don’t have any Dealing Desk or middleman intervention)... And I can tell you that I’ve been witness of their very deep liquidity (almost no slippage), no re-quotes & very fast - almost instant execution; also with some of the tightest spreads available, zero stop level, etc… But even above that, their biggest advantage is without a doubt its practically unmatched customer service, being Jeremy one of their TOP assets.

They allow unrestricted and unlimited hedging. Their standard leverage offered is between 100:1 to 200:1, and they may be able to offer you higher leverage (the maximum being 400:1), but only after an assessment of your trading style directly with them... And they also offer Equinix NY4 located servers with very low latency from Beeks VPS, with the possibility of being Free for clients trading over 20 lots per month or heavily subsidized otherwise.

It’s hands down the best broker that I’ve ever have the privilege to work with :)

I also find extraordinary what GP can and are willing to do regarding Trade Receipts! I must confess that I have talked with different brokers (American, European and their top Australian competitors), and NO ONE is doing something similar at the moment; being one of their excuses that they are “too big” in order to be able to do that for every client, saying that GP is able to do it because of their “smaller size” and clients base. But that’s not the reason… To go even further in terms of transparency along with great usability, flexibility and client convenience, GP is already in the works of a Web-Client/App that will allow users to ingress and see a personalized receipt list of every trade… And well, that will be awesome!

Finally, geektrader’s review and shared experience is the best possible proof of Global Prime’s SUPERB performance across all areas of service: technologically speaking, backed by the best available professional relationships with different top Liquidity Providers, regarding personalized solutions on specific needs from different type of clients, the effectiveness and rapidity of its implementation, and in customer service overall... It's simply INCREDIBLE how far they have gone in this case and what they have already achieved with him!

I simply don’t know what more to say! Just give them a try and you will never look back ;)

P.S. Sorry for so much quoting, but I needed to recapitulate some very important posts.



A quick word about what makes GP different to our competitors.

FX is a minefield as it is and for a trader (with a profitable strategy) to have half a hope of winning they need to be with a broker that isn't taking the other side of trades. Simple as that. If your broker has a vested interest in you losing because they make your losses how can you expect to win there? I can tell you from industry insights that 85% + of brokers are running some type of B-Book / market makers even if they say they are ECN only. The only time you can be 100% sure that your broker isn't taking the other side of your trades is if they can prove it to you.

One of our competitors will say whenever you ask them that they completely straight through with no B-booking. One of their clients is a MAM manager that recently brought over his 60+ clients and more than $750k in funds to GP because this broker was giving him perfect execution (b-book) with 0 slippage but then he made too much money and they moved him to the A-book. Once they started putting his trades through to the market he started getting big slippage in and out while trading 250 lots at a time. He called them up on it and the broker admitted to him that they run a B-book even though they originally said they don't run a B-book.

The problem with a broker that runs a B-book and A-book is that they only put out the profitable flow to their LPs and not a balanced flow. The LPs get pissed off and in turn give them bad pricing and fills. So it's a no-win situation for traders. If you lose money you're on the B-book, if you make money you're on a sub-par A-book feed. It's up to us to educate our clients and traders about what makes GP different. We are in a completely different league and are absolute professionals when it comes to working with clients on an individual basis and we pride ourselves on the fact that we don't profit from client losses.

That MAM manager is now trading @ GP with 200+ lot trades with ~.7 pips spread on EURUSD with much lower slippage than they were experience before. It took a lot of hard work to create a custom stream for the client with higher depth but it just shows what we can do that you just can't get at other brokers.

Our LPs absolutely love our flow and they love working with us because we work so closely with them to give them what they want. It's a fine balance making everyone happy (client, LPs and broker) and that's the secret to our success.

If you want to trade with a clear mind you need to be trading with Global Prime or a broker that can prove to you it does not B-book. As far as I'm aware Global Prime is the only broker that actively proves to their clients that they don't take the other side of trades with our offer of a trade receipt on any trade taken which shows which LP took the trade.

I'm going to come out and say this: If you aren't trading with Global Prime, you are missing out.

Regards,
Jeremy

Thanks Jeremy for the interesting post. There is one question that remains for me: how can we be sure that trade receipts are not faked?

What we really need is an integration of verified trade receipt tickets into myfxbook, a 3rd party.

Our trade receipts show the execution time, the depth of market at the time the trade was taken, the LP that took the trade and is simply not fake-able. They do take a bit of time to find, screen grab and then send to the client but it's all part of the service. Here's an example of a recent random trade receipt for a EURUSD trade:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F791KYZI.jpg&hash=0edc2f9dd41c9a721e8e06cb902cf615)

I've blurred our LPs as that's for our clients knowledge only and the ticket ID as that's confidential. You can see the depth of market and that Deutsche Bank filled $300,000 of the trade at 1.36496. from a $3,000,000 depth sitting at top of book. The order was filled in 55 m/s (DB is amazing at fast fills). It's simply not fake-able.

If your broker won't provide this service to you then it's time to jump ship to Global Prime. Once you experience what this level of transparency is like and you know for a 100% fact that your broker doesn't profit from your losses you can focus on your actual trading and you won't ever look back.

I'm telling you guys, until other regulated brokers offer this there is no other choice for a trader. See you soon.

Cheers,
Jeremy

Hi Everyone,

I am not really sure how to start this review of Global Prime. There are so many things to be said that I most likely will forget to cover some of them - apologizes in advance to Jeremy and Alex and the whole GP team.

As you might have noticed from my other posts at Donnaforex in the past, especially the ones about brokers, I am a very skeptical when it comes to Forex brokers in general. You can also see this on the first page of this thread actually when I made Jeremy a very hard live. To explain this in short about the why: I do have accounts with 35 Forex brokers and most of them are simply crap, it can´t be really said any better than that. I have been burnt, cheated and slipped by many of them, just like most people in this Forum, especially the ones trading automated strategies that log execution time / slippage and love those days when you out of sudden get execution times of 3 seconds and slippage of 5 pips, even in low volatile markets. That´s also the time when you know that a so called "ECN" broker that "really forwards all the orders to the market" has switched you from their b-book to the real market then because they´ve lost to much money with b-booking you.

The main reason we have been coming to Global Prime is that I am developing and maintaining a trading system (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247 (http://www.myfxbook.com/strategies/nmi-super-climber-1-lot/50247)) that was licensed by http://new-millenniuminc.com/ (http://new-millenniuminc.com/) and was being run on a MAM at another broker for the last year. The system has been doing very well and our lot sizes have grown quite a bit. Actually to 250 lots per order in November of last year. To make the story short, the old broker couldn´t fill those lot-sizes anymore and we got slippage of up to 2 pips per trade most of the time. While we were still winning, this was definitely not the solution we were looking for.

As I am also helping New Millennium Inc with the management of the MAM from a technical perspective, I was looking to move brokers for their MAM as putting NMI´s clients money at risk with the heavy random slippage we have been getting at our old broker was not acceptable at all anymore. So, after hearing many good things about Global Prime, I simply sent them an email, explaining our situation. It did not take much more than a few hours until I already got contacted by them via Skype and them creating a group chat with the whole Global Prime team and it was not much later too until we had the first telephone conference with everyone involved. I have to underline again here that the *whole* Global Prime team did attend this call. We explained our situation and had a very friendly and interesting phone call.

It was directly clear that these guys know what they are doing and especially, that they do it with passion. You could clearly hear from the way they talked that this is not just a business for them, but that being a broker is something they life and love! So after asking them heaps of questions (and I mean heaps, since I am "branded child" with Forex brokers) for nearly over an hour, we eventually all came to the conclusion that Global Prime would like to take upon the challenge.

The whole process of setting up the new MAM with them has been going absolutely smooth. They have given so much care for detail; I never had that with any Forex broker. We require some very special treatment of accounts / leverage / etc. here and there and normally I had to repeat these things several times to the old broker as they often forgot the process. Well, not with Global Prime, all the small details I had mentioned were always remember by them - and that tells me a lot that this is *not* your standard broker. Luckily they also had a B2B transfer agreement with our old broker and so transferring the clients over from the old to the new MAM was no problem in that aspect. It still has been countless hours that we have spent with Jeremy and Alex on Skype to correctly assign the newly arrived B2B transfers and setting up the accounts - always to full satisfaction and without the need to remember them about the rather complicated process we require for each client. Jeremy was always on top of things and knew exactly how it needs to go (again something I never got from any broker with so much love to details).

While we were setting up the new MAM, Alex, Global Prime´s liquidity specialist (and he is really nothing less than that) was already absolutely eager to organize the liquidity for us via their great connections to their LPs to fill our first large trades. It´s also a new experience for Global Prime (and most likely any other MT4 broker) as they never had or knew anyone who was trading 250+ lots via MT4 in a single trade - in total exposure yes, some hedge funds they have do so, but split over many trades, not in one trade. So this was a complete new challenge for him as well, but one he has definitely fulfilled with a A+!

So while clients were smoothly moving over and the new MAM was growing, we also had our first trade on their normal retail feed (to be able to compare apples to apples with the old broker and Global Prime) and what can I say: the first order was something in the lines of 100 lots and it was filled with just 0.2 pips negative slippage in and out. Amazing is all I thought! But it didn´t end here because Alex wanted to get us a dedicated feed where the top of the book pricing and chunks of liquidity are at least 50 lots in size so that we get filled by as few LPs as possible to keep the execution time and hence slippage as low as possible and about 2500 lots deep (in the hopes that the system will keep on performing well such levels could be reached one day).

He was literally getting on the phone directly on the 2. January and called up all their LPs by phone to teach them about the way my system trades to see if they were interested to stream 50 lots chunks into a special feed just for us. And it took barely 2 weeks until this feed was ready and setup for us with 9 banks streaming to it now, completely for us - no one else is trading on this liquidity. Now that´s what I call amazing (and I am hardly to amaze as perfectionist that is never happy with anything!). All I can say is that the feed is in place now, that we already had 3 trades (all 230 lots+) on it and that the spread (averaging at just 0.7 pips for 50 lots top of book) + slippage (average -0.2 pips so far) have been amazing. We even got 0.2 pips positive slippage on exit for the last 236 lots trade - never saw any positive slippage at those lot-sizes yet. Remember, with our old broker we had 2 pips average negative slippage on each trade for the same lot-size.

But it doesn´t end here, for each trade Global Prime provides us with the internal ticket from Integral to see exactly which LPs have filled our order, at what price, at which execution speed and which ones rejected. We then can freely decide if there are LPs that Global Prime needs to talk to for us because they reject too much and we can freely decide which ones to switch on / off in a few minutes in case the negotiations with them didn´t help. Additionally Global Prime has provided us with a "view only" login to their Integral backend so that we can see the order book and it´s depth and which banks price what all the time (as this is not possible with MT4).

I really can´t praise those guys enough, it´s been a real dream so far, a dream that became reality, because THAT is what I always imagined what a broker should be like. No b-book, superb support, and custom solutions within a timely manner if needed. And they have delivered on ALL of these fronts with more than 100%. Additionally they are friendly all the time and are absolutely encouraged. It´s my dream brokerage really.

Nothing more to add, just a big THANKS and kudos to Global Prime and especially Jeremy and Alex!”

Thanks Surrealistik - if anyone has any question about managing a MAM @ GP just let me know.

Global Prime has a really big focus on serious money managers and there is a lot a money manager / profitable trader can do at GP.

Less DD, More Profit
We've had quite a few reports of various strategies trading more efficiently on Global Prime when compared to other brokers ie less DD and more profit. It may be of interest for you to test out our feed and compare with your current broker of choice.

Allocation of Company Capital
If we can see a couple of months of performance on a live GP account that is consistent with past performance we may allocate funds to a money manager. As an example we recently allocated $1,000,000 in incremental stages to one of our clients. In this scenario the money manager would make performance fee’s off the traded capital.

Raising Capital / Licensing
We can also license the trader, create a fund and raise capital. This stage would only happen if we truly believe in the trader and wanted to take them to the next level and generally happens after the money manager has been trading company capital for a few months.

Managed Accounts
We’ve got a sophisticated MAM setup which we may be able to facilitate for money managers.

Custom Streams
We are also able to tailor custom streams with select liquidity providers which have shown interest in the flow. This allows the strategy to trade on a separate stream with custom pricing, execution, latency and depth agreed to beforehand by the LPs.

Absolutely No Trading Against Clients
Probably the biggest plus out of all. There’s many advantages of working with Global Prime including the fact that we are the only broker which provides trade receipts on any trade taken which shows which bank took the clients trade. This proves we do not profit from client losses / trade against clients. No other broker will do this for you.

We can get you up and running within a week so we are ready when you are. If you'd like to see how our clients find trading with us please view the Global Prime Forex Peace Army page:

http://www.forexpeacearmy.com/public/review/www.globalprime.com.au (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au)

Cheers,
Jeremy - jeremy.k@globalprime.com.au
Title: Re: Global Prime
Post by: viltsu on February 05, 2014, 08:47:34 AM
I will start my journey with GP as soon as SEPA transfer are available. Before that it is hard to know the costs of transfering the money.
Title: Re: Global Prime
Post by: cyberryder on February 05, 2014, 08:24:05 PM
Wow - seems like a big party started on this thread. I bet all staff is dancing on the tables at GP at the moment :-D
Title: Re: Global Prime
Post by: geektrader on February 05, 2014, 09:26:14 PM
Yes, good party so far, see:

Order Close Slippage Pips: -0.2
Order Close Time ms: 1420
close #1501520 sell 245.95 EURUSD.i at 1.35170 sl: 1.35539 at price 1.35079
Trying To Close Short Order At: 1.35077
modify #1501520 sell 245.95 EURUSD.i at 1.35170 sl: 1.35539 tp: 0.00000 ok
Order Open Slippage Pips: -0.2
Order Open Time ms: 2262
open #1501520 sell 245.95 EURUSD.i at 1.35170 ok
Trying To Open Short Order At: 1.35172

Very nice results for those lot-sizes as usually with GP! Please note that the "high" execution time is normal for these lot-sizes as many LPs are involved for such an order. Slippage is what matters in the end..
Title: Re: Global Prime
Post by: WiZARD on February 05, 2014, 10:42:26 PM
my GP MT4 platform just updated itself to build 600...
Title: Re: Global Prime
Post by: jemook on February 05, 2014, 11:13:02 PM
my GP MT4 platform just updated itself to build 600...

This should not have happened unless you installed a new MT4 platform. We've got the auto-update set to disable for demo and live and we aren't pushing the update to clients until the dust settles with this new build. If you didn't install anything new and it auto-updated please email me at jeremy.k@globalprime.com.au straight away.

Thank you

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on February 05, 2014, 11:16:35 PM
Guys, even if I’m not one of Global Prime big clients, I can assure you that no other Broker can offer such a high level of personalization and attention to detail for everyone particular needs and interests… Their service is absolutely top-notch! And the best thing is that there’s no difference if you are a big institutional trader/investor or a retail one... I’ve personally been fulfilled and pleased every time I needed something specific, always very fast and with the most helpful and best possible attitude.

Thank you so much for this post Victor, it really means a lot to us. We love working with you too and we look forward to a long and fruitful working relationship with you well into the future.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: geektrader on February 06, 2014, 12:06:55 AM
I think you can´t prevent the update jeemok, it´s pushed for all brokers now even if you as the broker disabled it. But let me know if I am wrong. It´s the ignorance and dictator-ship of Metaquotes as usually. They do whatever they want, they just banned a unspectacular post by me yesterday on their Forums, see: http://www.donnaforex.com/forum/index.php?topic=12240.0 (http://www.donnaforex.com/forum/index.php?topic=12240.0)
Title: Re: Global Prime
Post by: WiZARD on February 06, 2014, 07:29:44 AM
my GP MT4 platform just updated itself to build 600...

This should not have happened unless you installed a new MT4 platform. We've got the auto-update set to disable for demo and live and we aren't pushing the update to clients until the dust settles with this new build. If you didn't install anything new and it auto-updated please email me at jeremy.k@globalprime.com.au straight away.

Thank you

Cheers,
Jeremy

I didn't install anything, simply restarted my computer - client...
Title: Re: Global Prime
Post by: jemook on February 06, 2014, 08:08:00 AM
my GP MT4 platform just updated itself to build 600...

This should not have happened unless you installed a new MT4 platform. We've got the auto-update set to disable for demo and live and we aren't pushing the update to clients until the dust settles with this new build. If you didn't install anything new and it auto-updated please email me at jeremy.k@globalprime.com.au straight away.

Thank you

Cheers,
Jeremy

I didn't install anything, simply restarted my computer - client...

Thanks for letting me know.. I mentioned on the email that we haven't heard of any other clients that have had an updated forced on them (apart from new installations) so if anyone has the same experience please let us know ASAP.

Cheers
Jeremy
Title: Re: Global Prime
Post by: geektrader on February 06, 2014, 06:24:40 PM
The thing is, if you are also running a MT4 platform of another broker that has already pushed the Build 600 to it´s clients, ALL terminals system-wide will update to it on the next restart. That might have happened for you.
Title: Re: Global Prime
Post by: iwillsurvive on February 07, 2014, 01:49:47 AM
The thing is, if you are also running a MT4 platform of another broker that has already pushed the Build 600 to it´s clients, ALL terminals system-wide will update to it on the next restart. That might have happened for you.

Wow. very sneaky of metaquotes
Title: Re: Global Prime
Post by: compujock on February 07, 2014, 02:13:32 AM
Yep! Found that out the hard way. 
Title: Re: Global Prime
Post by: jemook on February 07, 2014, 02:35:27 AM
The thing is, if you are also running a MT4 platform of another broker that has already pushed the Build 600 to it´s clients, ALL terminals system-wide will update to it on the next restart. That might have happened for you.

This is extremely frustrating for us. What's the point of us disabling the auto-update feature on our MT4 Administrator program then? We are seriously not impressed.

Jeremy
Title: Re: Global Prime
Post by: compujock on February 07, 2014, 03:16:25 AM
Jeremy,
      You've done everything you can to help your clients.  Which is awesome.  However, we are all unfortunately at the mercy of Metaquotes.  You would think they would have tested their own software a little and realized upgrading all mt4's at once is not a good idea!  But I get the feeling Metaquotes doesn't do much testing or quality control.
Title: Re: Global Prime
Post by: HFT Group on February 07, 2014, 03:59:48 AM
The thing is, if you are also running a MT4 platform of another broker that has already pushed the Build 600 to it´s clients, ALL terminals system-wide will update to it on the next restart. That might have happened for you.

This is extremely frustrating for us. What's the point of us disabling the auto-update feature on our MT4 Administrator program then? We are seriously not impressed.

Jeremy

I had a forced update of one brokers mt4 platform when I opened it up. Any other mt4 instances will be forced to update upon restart. Pain in the ass if you have a number of mt4 instances from a number of brokers on a single vps :(
Title: Re: Global Prime
Post by: WiZARD on February 07, 2014, 02:07:27 PM
Today I had again big slippage at GP.
It was a GBPUSD buy stop order, 1.21 lots, and it was slipped 5.9 pips.
I had the same order at lmax, and armada markets, there I had 3-10 lots trades, and there I had only 0.1-0.2 pips slippage.

Then today I had a much bigger problem:
I had an EURUSD buy stop order, it was hit with NFP, there were 5-10 pips slippage on most brokers (however my account at Armada markets had only 3 pips slippage), also at GP.
The bigger problem: My EA could not move the SL, and I also couldn't close the trade for ~180 seconds, I only had "off quotes" error msg.
This caused me some loss, when I had profit at every other brokers...

I wrote these problems in email to Jeremy, with a little more details, I'll report here, but I think Jeremy will also :)
Title: Re: Global Prime
Post by: wazup on February 09, 2014, 02:52:33 AM
Jeremy,

can you tell me how many and by exact name the LPs are?

I need ALL to know.

Demo and Live server have the same quotes and spreads,right?

Thanks
Title: Re: Global Prime
Post by: jemook on February 10, 2014, 04:48:28 AM
Today I had again big slippage at GP.
It was a GBPUSD buy stop order, 1.21 lots, and it was slipped 5.9 pips.
I had the same order at lmax, and armada markets, there I had 3-10 lots trades, and there I had only 0.1-0.2 pips slippage.

Hi Akos,

When it comes to slippage it’s very hard to compare GP vs other brokers. We are the only broker out there that proves we don’t have our clients on a B-book through our trade receipts. Unless you can have a trade receipt from your other brokers for the trade you are comparing then we can’t compare the GP fill vs theirs.

There’s plenty of cases of brokers that will promise that they put all trades through to the market but unless they can can show proof through a trade receipt we will not accept any claim by a broker that they place all trades to their LPs and thus we can’t compare the fills as you may be on a B-book which is not the real market. Please ask Armada and LMAX for a trade receipt if you’d like to do a real comparison.

On to your fill. I can see that FIXI and Bank of America rejected the trade within 2 m/s in the order matching system and then Credit Suisse took the trade. I’m guessing that this was due to a news release or the market reacting to something that came out.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FcfOOCLc.jpg&hash=b4aeddca025346bf0a65de8bbd173ab4)

Please see above for the trade receipt. This is the same scenario that happened when you asked for the previous trade receipt and we suggested that you may want to trade this strategy exclusively on the broker that is providing minimal slippage around news releases.

If you find that your news trading strategy is more profitable somewhere else I am more than happy to organise a broker 2 broker transfer to help you get better conditions for this strategy elsewhere.

I always say there’s no ‘one size fits all’ brokerage and if your strategy relies on good fills around news announcements you shouldn’t be trading it on a true ECN broker.

Hope that helps, let me know if any further questions.

Then today I had a much bigger problem:
I had an EURUSD buy stop order, it was hit with NFP, there were 5-10 pips slippage on most brokers (however my account at Armada markets had only 3 pips slippage), also at GP.
The bigger problem: My EA could not move the SL, and I also couldn't close the trade for ~180 seconds, I only had "off quotes" error msg.
This caused me some loss, when I had profit at every other brokers...

I have the team and our bridge provider looking into this, will advise when I know more.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on February 10, 2014, 06:48:54 AM
Jeremy,

can you tell me how many and by exact name the LPs are?

I need ALL to know.

Demo and Live server have the same quotes and spreads,right?

Thanks

Wazup, wazup.

We only use tier 1 banks such as Morgan Stanley, Nomura, RBS, Westpac, Bank of America, Credit Suisse etc.

Yes, spreads/quotes are exact same on demo as live.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: QuickPipsFX on February 10, 2014, 08:47:25 AM
Happy to report that I both get positive and negative slippage on my fills with GlobalPrime. I'm using a rather active EA and trying to catch the falling knife all the time. So execution seems very fair to me :)
Title: Re: Global Prime
Post by: GTO on February 10, 2014, 09:43:58 AM
Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)
Title: Re: Global Prime
Post by: jemook on February 10, 2014, 11:02:40 PM
Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)

We are working on it.. To be honest we've been focusing on getting the currency pairs right before the metals as that's where the volume is. We recently signed a deal with a new LP just for gold so let's see what that does to the spread when they've been connected. In saying this our XAUUSD spread might not be the lowest but it's in line with Axitrader, Boston Prime Pro, OANDA, FinFX, Alpari, VantageFX and many others so I don't consider them outrageous.

If your strategy relies on trading XAUUSD exclusively then it's probably better to use a lower spread broker - IC markets would be a good choice in our opinion.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: ninjaturtle on February 11, 2014, 04:14:53 AM
jemook,
what do you think about this?
http://www.donnaforex.com/forum/index.php?topic=12122.msg300964#msg300964 (http://www.donnaforex.com/forum/index.php?topic=12122.msg300964#msg300964)
Title: Re: Global Prime
Post by: jemook on February 11, 2014, 05:39:57 AM
jemook,
what do you think about this?
http://www.donnaforex.com/forum/index.php?topic=12122.msg300964#msg300964 (http://www.donnaforex.com/forum/index.php?topic=12122.msg300964#msg300964)
ECN/DMA/STP are all just catchwords and phrases which brokers use to imply that they put all trades through to the market. To say that a broker isn't 'true ECN' because it doesn't pass limit orders to the ECN seems like a technicality to me and hey - it might even be true - what do I know what ECN really means, it's use has been so misconstrued. The actual definition is Electronic Communication Network which is as vague as it comes.

Anyway most traders understand ECN to mean "we put all trades through to the market" and when it comes to that we are the only broker that proves that we do so through our trade receipts which show which LP took the trade. So going by that we must be the most ECNiest out of everyone!

As a client I would much rather prefer knowing for an absolute fact that every trade is going through to my brokers LPs and they aren't profiting from my losses. Especially if the execution is amazing like it is with Global Prime as discussed on the thread you linked to. I'm not participating in that thread cause it's a can of worms really.. but happy to answer any Qs here.

Cheers,
Jeremy

PS. Go Stoner! Hope he comes back to MotoGP one day, we miss him (and Adriana).
Title: Re: Global Prime
Post by: jemook on February 11, 2014, 05:56:14 AM
Happy to report that I both get positive and negative slippage on my fills with GlobalPrime. I'm using a rather active EA and trying to catch the falling knife all the time. So execution seems very fair to me :)

Great to hear. Thanks for the feedback!

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on February 11, 2014, 06:53:45 PM
Hi Jeremy,

We all know the mess started by Metaquotes recently. They don't care even for brokers because they don't care if there will be a sharp decline trading volume when all commercial EAs that call DLL function suddenly do not trade at all. EAs have the largest market share of trading volume. Even manual traders use commercial trade managing EAs. We have to find another platform other than MT4 but the problem is MQL EA compatability. Protrader is a good alternative which has MQL, DLL call compatability and does not ban decompiled MQL codes. However, I read your post on Steve Hopwood Forum and you said Protrader is not acceptable for your brokerage because of the price.

Well, there are other choices than Protrader and they give you less than 10% the cost of a MT4 liscence.

1. M4
It has both MQL, EasyLanguage library and is fully customizable of course. You can own full source code of client platform as well the M4 server not just partial source code like X Open Hub or Tradable. It can be customized to directly integrate with FIX if you want to provide your larger clients a better GUI with charting functions and DOM than Integral's FX Inside Professional. You can choose between your own programmers or have them develop. (US team $80/hr, Ukrainian team $30/hr) It's written in C#, flexible if you may want to introduce futures and stocks one day because it's built in. If you contact them, don't say you're Global Prime in the first place because they offer a discount if you buy within the first 7 days you contact them.
http://www.m4platform.com/default.aspx (http://www.m4platform.com/default.aspx)
http://www.modulusfe.com/socialmedia/ (http://www.modulusfe.com/socialmedia/)

2. ETNA Robot
It's a Java platform. I personally endorse more "light weight" platforms, but it may be welcomed by Java addicts who like the cross-platform flexibility. It's very advanced and no way 90's looking design like MT4. It supports EasyLanguage not MQL, but I guess they can add MQL functions. They develop strong options trading interface if you need options one day. Initial price starts from $10,000 slightly lower than M4, but this price does not include full source code.
http://robot.etnasoft.com/backtesting/ (http://robot.etnasoft.com/backtesting/)
http://www.etnasoft.com/ (http://www.etnasoft.com/)


Wish all traders and brokers get out of control of Metaquotes! 
Title: Re: Global Prime
Post by: Surrealistik on February 11, 2014, 07:03:11 PM
Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)

We are working on it.. To be honest we've been focusing on getting the currency pairs right before the metals as that's where the volume is. We recently signed a deal with a new LP just for gold so let's see what that does to the spread when they've been connected. In saying this our XAUUSD spread might not be the lowest but it's in line with Axitrader, Boston Prime Pro, OANDA, FinFX, Alpari, VantageFX and many others so I don't consider them outrageous.

If your strategy relies on trading XAUUSD exclusively then it's probably better to use a lower spread broker - IC markets would be a good choice in our opinion.

Cheers,
Jeremy

Have to admit, it takes a lot of class to recommend another broker like that for the sake of the client. Kudos Jeremy!
Title: Re: Global Prime
Post by: Tempestshade on February 11, 2014, 08:34:24 PM
Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)

We are working on it.. To be honest we've been focusing on getting the currency pairs right before the metals as that's where the volume is. We recently signed a deal with a new LP just for gold so let's see what that does to the spread when they've been connected. In saying this our XAUUSD spread might not be the lowest but it's in line with Axitrader, Boston Prime Pro, OANDA, FinFX, Alpari, VantageFX and many others so I don't consider them outrageous.

If your strategy relies on trading XAUUSD exclusively then it's probably better to use a lower spread broker - IC markets would be a good choice in our opinion.

Cheers,
Jeremy

Have to admit, it takes a lot of class to recommend another broker like that for the sake of the client. Kudos Jeremy!

Yea, I am pretty impressed as well.
Title: Re: Global Prime
Post by: Viktory on February 11, 2014, 08:57:07 PM
My thoughts exactly! You're one in a million Jeremy 8)

Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)

We are working on it.. To be honest we've been focusing on getting the currency pairs right before the metals as that's where the volume is. We recently signed a deal with a new LP just for gold so let's see what that does to the spread when they've been connected. In saying this our XAUUSD spread might not be the lowest but it's in line with Axitrader, Boston Prime Pro, OANDA, FinFX, Alpari, VantageFX and many others so I don't consider them outrageous.

If your strategy relies on trading XAUUSD exclusively then it's probably better to use a lower spread broker - IC markets would be a good choice in our opinion.

Cheers,
Jeremy

Have to admit, it takes a lot of class to recommend another broker like that for the sake of the client. Kudos Jeremy!

Yea, I am pretty impressed as well.
Title: Re: Global Prime
Post by: Viktory on February 11, 2014, 09:07:19 PM
Very good recommendations Fraois!

From what I've seen and read, ProTrader, cTrader and Tradable seem like the best and nicer available options.

Jeremy, even if those platforms are more expensive for the broker, you could charge a little bit higher commision than with MT4 (like IC Markets do).

Regards,
Víctor

Hi Jeremy,

We all know the mess started by Metaquotes recently. They don't care even for brokers because they don't care if there will be a sharp decline trading volume when all commercial EAs that call DLL function suddenly do not trade at all. EAs have the largest market share of trading volume. Even manual traders use commercial trade managing EAs. We have to find another platform other than MT4 but the problem is MQL EA compatability. Protrader is a good alternative which has MQL, DLL call compatability and does not ban decompiled MQL codes. However, I read your post on Steve Hopwood Forum and you said Protrader is not acceptable for your brokerage because of the price.

Well, there are other choices than Protrader and they give you less than 10% the cost of a MT4 liscence.

1. M4
It has both MQL, EasyLanguage library and is fully customizable of course. You can own full source code of client platform as well the M4 server not just partial source code like X Open Hub or Tradable. It can be customized to directly integrate with FIX if you want to provide your larger clients a better GUI with charting functions and DOM than Integral's FX Inside Professional. You can choose between your own programmers or have them develop. (US team $80/hr, Ukrainian team $30/hr) It's written in C#, flexible if you may want to introduce futures and stocks one day because it's built in. If you contact them, don't say you're Global Prime in the first place because they offer a discount if you buy within the first 7 days you contact them.
http://www.m4platform.com/default.aspx (http://www.m4platform.com/default.aspx)
http://www.modulusfe.com/socialmedia/ (http://www.modulusfe.com/socialmedia/)

2. ETNA Robot
It's a Java platform. I personally endorse more "light weight" platforms, but it may be welcomed by Java addicts who like the cross-platform flexibility. It's very advanced and no way 90's looking design like MT4. It supports EasyLanguage not MQL, but I guess they can add MQL functions. They develop strong options trading interface if you need options one day. Initial price starts from $10,000 slightly lower than M4, but this price does not include full source code.
http://robot.etnasoft.com/backtesting/ (http://robot.etnasoft.com/backtesting/)
http://www.etnasoft.com/ (http://www.etnasoft.com/)


Wish all traders and brokers get out of control of Metaquotes!
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 02:24:12 AM
My thoughts exactly! You're one in a million Jeremy 8)

Dear Jemook, why is the spread of xauusd is so high at globalprime,a few moment ago it is 52 pips and 7.00 commission per standard lot,as for think forex it is fix 20 pips and without commission! Can you explain this matter ;)

Mr.GTO 8)

We are working on it.. To be honest we've been focusing on getting the currency pairs right before the metals as that's where the volume is. We recently signed a deal with a new LP just for gold so let's see what that does to the spread when they've been connected. In saying this our XAUUSD spread might not be the lowest but it's in line with Axitrader, Boston Prime Pro, OANDA, FinFX, Alpari, VantageFX and many others so I don't consider them outrageous.

If your strategy relies on trading XAUUSD exclusively then it's probably better to use a lower spread broker - IC markets would be a good choice in our opinion.

Cheers,
Jeremy

Have to admit, it takes a lot of class to recommend another broker like that for the sake of the client. Kudos Jeremy!

Yea, I am pretty impressed as well.

There's plenty of business to go around and this is where the B2B agreements come in nicely. If things aren't working out for a clients XAUUSD strategy on GP due to the higher spread charge then they can simply and easily B2B their funds over to IC Markets with pleasure. We are actually in the same building as IC Markets and they are a great broker in our opinion.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Surrealistik on February 12, 2014, 02:26:25 AM
Gotta ask Jerm, you and Angus ever chill and hit the pubs together?
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 02:48:04 AM
Gotta ask Jerm, you and Angus ever chill and hit the pubs together?

Not just yet but we do catch up downstairs when we bump into each other. I hardly ever see him these days which means he must be a busy man!
Title: Re: Global Prime
Post by: delete on February 12, 2014, 02:52:12 AM
Hello
I I read that the broker offers the service of investment in the PAMM. But I don't see rating Pamm? Anybody invested in their managed accounts?
Title: Re: Global Prime
Post by: sienna on February 12, 2014, 07:25:45 AM
Hi Jeremy

Maybe I have overlooked stuff: Which  currency pairs do you offer.
Also, with your upcoming additional platforms, it would be great to have a web based platform, as well.

thanks
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 07:46:26 AM
Hello
I I read that the broker offers the service of investment in the PAMM. But I don't see rating Pamm? Anybody invested in their managed accounts?

Our PAMM accounts are run by private managers, maybe some clients can help you out here.
Hi Jeremy

Maybe I have overlooked stuff: Which  currency pairs do you offer.
Also, with your upcoming additional platforms, it would be great to have a web based platform, as well.

thanks

Sure please see below. We'll be offering some new indices later on in the year after onboarding a couple of new LPs that deal with more exotic pairs and CFDs/indices. We will definitely be taking into consideration web based platform when choosing which alternative to go with, thanks for the feedback.

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FTWDT7Ki.png&hash=00218a8a1d17639bed82c2072ca41026)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Surrealistik on February 12, 2014, 07:54:21 AM
Not just yet but we do catch up downstairs when we bump into each other. I hardly ever see him these days which means he must be a busy man!

Wouldn't surprise me; he's one hell of a multitasker to be sure! When you two do go out bar hopping though, let us know how it goes, haha.


BTW, don't suppose I could convince you to strike up a B2B agreement with Excel Markets?
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 08:43:23 AM
Then today I had a much bigger problem:
I had an EURUSD buy stop order, it was hit with NFP, there were 5-10 pips slippage on most brokers (however my account at Armada markets had only 3 pips slippage), also at GP.
The bigger problem: My EA could not move the SL, and I also couldn't close the trade for ~180 seconds, I only had "off quotes" error msg.
This caused me some loss, when I had profit at every other brokers...

I wrote these problems in email to Jeremy, with a little more details, I'll report here, but I think Jeremy will also :)

I've the answer from Jeremy.
It looks as they always have some nice answer for everything, and it is always your fault, never theirs.
They are like Lmax, they will never admit a fault, GP will never credit back a loss, that they caused. Lmax won't explain it long, they say it can happen, and don't trade MT4, they've said it can have problems. GP tries to explain everything. However I'm not interested in any explanation, when the end is always, that it is not their fault.

It was an order filled during NFP. My EA deletes it orders when the spread is too big. Sometimes it is filled before it can delete the order. It happened me several times with alot other brokers, and never caused a problem.
At GP it caused a problem, and locked me for 3 minutes.
It means they filled the order and I couldn't close it, or modifiy the SL for 3 minutes, because some error on their MT4 bridge
, as it processed both my delete order and it also filled my order.
It caused me 10.3 pips loss, when I've won with the same order 6-7 pips on other brokers. As I trade it with big risk, it means -5% compared to other brokers.
They say it is my problem, it was caused by my EA, as it tried to delete the order. Ridiculous.

Also usually GP had relatively big slippage compared to Armada and Lmax. They are always covering themself with the tickets. I don't mind the trade tickets. I think both Lmax and Armada has good reputation.But GP always sais that they won't show trade tickets, so they can b-book, blablabla.... I had enough profit at these brokers, and they are still working fine.

I won't recommend GP to anyone. Stay away!
I'm very dissapointed in GP.
It is time for me, to transfer my funds back to Armada. Luckily I've tried GP only with small money.
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 09:10:44 AM
Hi Wizard,

Thanks for that, I really appreciate your post after all the support I've given you over the last couple of months. I've also explained to you over and over about trading your news strategy over high impact data releases on an ECN broker and you haven't taken my advice, still expecting to get good fills over NFP and the like.

When it comes to situations like this we assess from all angles and we've given out plenty of rebates in the past for errors on our side as I'm sure other clients can attest. One of the things we look through is our logs to see where the EA first attempted to close the position or add a SL in.

Our bridge provider has concurred and have stated the following (our version of their explanation):

The order was executed as soon as NFP announcement was released and the request to fill the order was received by the bridge and in the same split second your EA also sent a first attempt to “delete” the limit order.

------
Trade Log:

2014.02.07 03:00:00         order #1521114, buy stop 1.21 EURUSD at 1.36193
2014.02.07 15:30:02         delete order #1521114, buy stop 1.21 EURUSD at 1.36193
2014.02.07 15:30:02         reject delete #1521114 (1.36165 / 1.36224)
2014.02.07 15:30:02         delete order #1521114, buy stop 1.21 EURUSD at 1.36193
2014.02.07 15:30:02         open order #1521114 modified by API
2014.02.07 15:30:02         confirm delete #1521114
2014.02.07 15:30:03         modify order #1521114, buy 1.21 EURUSD at 1.36250, sl: 1.36123 tp: 1.37193 -> sl: 1.36180 tp: 1.37193
2014.02.07 15:30:03         reject modify #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36180 tp: 1.37193 (1.36181 / 1.36207)
2014.02.07 15:30:03         modify order #1521114, buy 1.21 EURUSD at 1.36250, sl: 1.36123 tp: 1.37193 -> sl: 1.36180 tp: 1.37193
------

You can see above that your request to delete the order and the open of the order happened at the exact same time down to the split second.

The bridge had already finished processing the initial request to open the order and allowed the approval for the delete to also go through, however the order was never deleted on MT4. As a result the bridge has processed the order for both a delete and open, hence the order was locked automatically for 3 mins. i.e. high level rejections. After 3 minutes the order was modified and filled.

------
Rejections continued for 3 minutes after the order was opened and deleted:

2014.02.07 15:33:08         confirm modify #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36148 tp: 1.37193
2014.02.07 15:33:08         modified #1521114, buy 1.21 EURUSD at 1.36250, sl: 1.36148 tp: 1.37193
2014.02.07 15:33:08         close order #1521114 (buy 1.21 EURUSD at 1.36250) at 1.36147 completed
------

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FAgrLVzr.jpg&hash=995693ecfb220b20ee60d1625f5a1fb1)

As you can see above your entry is the upper line, the EA tried to place a SL on the lower line and the close happened at a better price than the SL you originally wanted.

Generally speaking we honour the first rejection and the logs above clearly show that the S/L you wanted and you were actually closed out at a better price than the 1.36123 that your EA first wanted as a SL (middle horizontal line). You ended off better than you would have had your SL been allowed to be placed.

Please note this is an extremely rare occurrence and the factors that caused this was volatile market and looks like the EA played a part too as logs indicate hyperactive modifications to the order every few seconds.

This really is a freak occurrence but as you were closed out at a price better than your initial SL request there won’t be any rebate for this situation.

If anybody else feels that we are wrong in our judgement please let us know as I believe we have acted fairly in this situation.

Regards,
Jeremy

Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 09:24:29 AM
As you can see, there is always an explanation, and it is never their fault.

"This really is a freak occurrence but as you were closed out at a price better than your initial SL request there won’t be any rebate for this situation. "

Lol, never heard about MOVING THE SL?
Initial SL is only a protective SL usually...

I can also copy from the log:

13:30:36 '912865': modify order #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36123 tp: 1.37193 -> sl: 1.36343 tp: 1.37193
13:30:36 '912865': request was accepted by server
13:30:37 '912865': modification of order #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36123 tp: 1.37193 -> sl: 1.36343 tp: 1.37193 failed [Off quotes]

So the price was there, beacause if it wouldn't, than you got different error, like this:
13:30:21 '912865': modify order #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36123 tp: 1.37193 -> sl: 1.36403 tp: 1.37193
13:30:21 '912865': modification of order #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36123 tp: 1.37193 -> sl: 1.36403 tp: 1.37193 failed [Invalid S/L or T/P]

I never asked for a refund, that it was not closed at 1,36343. I know that there is no broker, who would refund my missed profit.
But I think they should refund at least, the LOSS THEY'VE CAUSED.

When I had similar problem with other broker (Armada Markets) they refunded my loss, and they didn't try to interpret it, as it were my fault, that my EA tried to delete the order, or as it were my fault, that I tried to trade at news, etc...
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 09:36:15 AM
If anybody else feels that we are wrong in our judgement please let us know as I believe we have acted fairly in this situation.

I've also a question for the others:

Who thinks, that it is normal, to disable trading for 3 minutes at NFP, only beacause an EA tries to delete an order (because it's high spread protection)?
Is it really my fault, or the brokers fault?
Title: Re: Global Prime
Post by: user456 on February 12, 2014, 10:08:14 AM
I also did newstrading some time ago with a multitude of brokers and my own EA. It also opened pending orders which were deleted if market conditions were no longer good (high spread, too high vola, etc). Sometimes a delete order is triggered  but the pending order was already hit on the bridge. That way somehow MT4 and the actual orders get out of synch. Sometimes this causes problems because the order is stuck somewhere in the nirvana and can't be modified, delted or closed. Looks like this happend here.

The bridge had already finished processing the initial request to open the order and allowed the approval for the delete to also go through, however the order was never deleted on MT4. As a result the bridge has processed the order for both a delete and open, hence the order was locked automatically for 3 mins. i.e. high level rejections. After 3 minutes the order was modified and filled.

Once again I am no longer trading news so the scenario above has not happend to me in a long time. However as a trader I would not like that my order is locked for 3 minutes. A LOT of trouble can arise in 3 minutes during news for a position that you have no control over. So what I don't understand is why the bridge does not disregard the delete order if the order already has been filled? I mean that would be the logical thing to do in my mind. Other than that it could also treat a delete order that is coming in after the order was already filled as a orderclose command. Both scenarios are way better than locking the order for 3 minutes. Maybe you can explain with a little bit more detail on why the order is locked in that case?

Title: Re: Global Prime
Post by: jemook on February 12, 2014, 10:10:38 AM
I also did newstrading some time ago with a multitude of brokers and my own EA. It also opened pending orders which were deleted if market conditions were no longer good (high spread, too high vola, etc). Sometimes a delete order is triggered  but the pending order was already hit on the bridge. That way somehow MT4 and the actual orders get out of synch. Sometimes this causes problems because the order is stuck somewhere in the nirvana and can't be modified, delted or closed. Looks like this happend here.

The bridge had already finished processing the initial request to open the order and allowed the approval for the delete to also go through, however the order was never deleted on MT4. As a result the bridge has processed the order for both a delete and open, hence the order was locked automatically for 3 mins. i.e. high level rejections. After 3 minutes the order was modified and filled.

Once again I am no longer trading news so the scenario above has not happend to me in a long time. However as a trader I would not like that my order is locked for 3 minutes. A LOT of trouble can arise in 3 minutes during news for a position that you have no control over. So what I don't understand is why the bridge does not disregard the delete order if the order already has been filled? I mean that would be the logical thing to do in my mind. Other than that it could also treat a delete order that is coming in after the order was already filled as a orderclose command. Both scenarios are way better than locking the order for 3 minutes. Maybe you can explain with a little bit more detail on why the order is locked in that case?

Sure let me get an explanation for this tomorrow. I really do like to think we act in the best interests of our clients so if other people think we are out of line here then I'm happy to re-evaluate our decision. Call it a traders court if you will.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: QuickPipsFX on February 12, 2014, 10:21:15 AM
I'm very dissapointed in GP.
It is time for me, to transfer my funds back to Armada. Luckily I've tried GP only with small money.

Is this the same WiZARD who earlier claimed this in the Armada topic:

Armada is worse and worse, day by day :(
I've started trading with armada in April, and I liked it very much, it was very good till ~july.
Since july there is bigger and bigger slippage almost every day, on almost every trade.

I'm afraid it is time to change, today on the same GU trade there was 0 slippage on Admiral Markets, 0.4 pips slippage on Lmax, 6.5 pips slippage on Armada markets... :(
This 6.5 pips slippage with 21 lots means 1365$ loss for me just because the broker :(

yeahh, again HUGE slippage on Armada.
12,8 pips slippage on a 21 lot GU trade. so 2k$ loss, just because the slippage.

I think this is the end, and we should forget Armada. I've withdrawn some of my money yesterday, after huge slippage in the last days, and I think I should withdraw ALL...

Just checking.
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 10:41:32 AM
Is this the same WiZARD who earlier claimed this in the Armada topic:

Just checking.

Yes this is the same :)
At that time I moved some of my funds from Armada to other brokers, to test them.
But I had to find out, that Armada is still the best, and every other broker I tried is only worse.
I was hoping that GP could be better, but I almost always got bigger slippage, and now this....
(I've said that Admiral had 0 slippage, but I had to find out that they were b-booking, and after 60% profit in 1 month, I had slippage there also, so I left them)

also from Armada topic:
I still find Armada the best broker. Even with slippage.
I have tried a lot others, but usually I got the lowest slippage on my Armada account, and the best service from their staff.

Also they are one of the few brokers, who admit, if there was an error on their side, and even pay back my loss, that their error caused.
For example Lmax has never ever admitted that they f*cked up something, and they never credited back anything to my account, even if they caused a loss. (However after paying 26k$ commission to Lmax in 10 months, I thought I'm not the smallest client, and I maybe get better service)

now we are working on jforex+fix api version of the EA I'm using, I hope in a few months we can forget MT4, and brokers connected to MT4...
Title: Re: Global Prime
Post by: QuickPipsFX on February 12, 2014, 10:47:43 AM
Is this the same WiZARD who earlier claimed this in the Armada topic:

Just checking.

Yes this is the same :)


Alright, best of luck then and perhaps see you in a couple of months back in this topic again. Never say never... I'll keep a seat warm for you  ;D
Title: Re: Global Prime
Post by: Shortos on February 12, 2014, 11:03:10 AM
If i understand corretly WiZARDS's ea placed a buy stop order earlier and the stop limit order was waiting till it filled at NFP (as market order) on first place and the delete order arrived too late (few miliseconds later) and caused some glitches on the MT4 server. I experienced same things during extreme volatility periods with many market order brokers and i guess even if we judge it as an mt4 bridge issue not handling correctly these extreme situations Trading with market orders during NFP,FOMC is not too wise because the fill can slipp a lot and can cause some other troubles.

Can not state clearly to GP is guilty or not.

Just my2c
Title: Re: Global Prime
Post by: Message on February 12, 2014, 11:28:07 AM
For me it is a clear situation. If a trader cannot do anything for 3 mins. it is definitely not the fault of trader. Okay such things can happen at any broker it is a technical thing. I had the same with Admiral with more than a year ago. It was blocked for ca. 1 minute I could not do anything. Admiral refund the whole trade. I could not claim quick enough, they wrote me very quickly that it was a problem and I have to say whether I had a loss and if it is true, they will reimburse. Within 24 hours I got my loss back.
SO I think that is a way a broker should handle such a case.
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 12:09:47 PM
For me it is a clear situation. If a trader cannot do anything for 3 mins. it is definitely not the fault of trader. Okay such things can happen at any broker it is a technical thing. I had the same with Admiral with more than a year ago. It was blocked for ca. 1 minute I could not do anything. Admiral refund the whole trade. I could not claim quick enough, they wrote me very quickly that it was a problem and I have to say whether I had a loss and if it is true, they will reimburse. Within 24 hours I got my loss back.
SO I think that is a way a broker should handle such a case.

Yes and in such a scenario we would rebate the trade at the price where we can see the first attempt to close in the logs. In this case the EA put a SL which would have been hit at a worse price than it actually closed 3 minutes later. There was no attempt to close the position. Something to think about.

Regards,
Jeremy
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 01:16:08 PM
It is not really spike trading, but there are some spikes that hit my order. I'm trading with this system for almost 1 year, so I've some experience with the system, and the slippage.
Started with Fxopen ECN had huge slippage, so I've moved to Lmax, and Armada. I'm always looking for some new/better broker, so I've tried Axi. This 2 slippage was much higher than slippage at my other brokers.
As Armada/Lmax are my main, and solid brokers, I'm trading there 10-12 lots, and I'm trying new brokers with a smaller account, now it was Axi with 3 lots.

I think 3 lot is relatively small, so I wouldn't even try Axi with bigger.

I have the next broker to test, so for me, it is time to move :)

Wizard, I went through some of your posts and I can see a bit of a pattern emerging. You've moved from FxOpen to Lmax to Armada to Axi to GP with your news trading strategy and along the way you have trashed each one of those brokers one by one in their respective threads with your complaints of slippage / errors during high impact news announcements.

And now it looks like it's our turn.

Honestly all I can say is that it seems your strategy is the problem and not the brokers that you keep trying to burn to the ground with your slippage complaints. There's a reason why you are the only client having issues as evident by the 30 pages of positive feedback on this thread.

The only reason I'm upset is because I told you over and over that it's not a good idea to trade news with an ECN broker but you didn't listen and now we have to deal with the same thing you put every other broker through.

Anyway lesson learnt. Please organise to either trade a different strategy at GP or move your funds and strategy to the next broker ASAP. I'm not kidding, if you do one more trade with GP on this strategy I will have your account disabled and we'll send your funds back.

Sorry to be firm but I am doing this for the safety of your funds. If you failed to get good fills on 5 top brokers then then there's not much else we can do for you at Global Prime.

Regards,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on February 12, 2014, 01:49:15 PM
It is not really spike trading, but there are some spikes that hit my order. I'm trading with this system for almost 1 year, so I've some experience with the system, and the slippage.
Started with Fxopen ECN had huge slippage, so I've moved to Lmax, and Armada. I'm always looking for some new/better broker, so I've tried Axi. This 2 slippage was much higher than slippage at my other brokers.
As Armada/Lmax are my main, and solid brokers, I'm trading there 10-12 lots, and I'm trying new brokers with a smaller account, now it was Axi with 3 lots.

I think 3 lot is relatively small, so I wouldn't even try Axi with bigger.

I have the next broker to test, so for me, it is time to move :)

Wizard, I went through some of your posts and I can see a bit of a pattern emerging. You've moved from FxOpen to Lmax to Armada to Axi to GP with your news trading strategy and along the way you have trashed each one of those brokers one by one in their respective threads with your complaints of slippage / errors during high impact news announcements.

And now it looks like it's our turn.

Honestly all I can say is that it seems your strategy is the problem and not the brokers that you keep trying to burn to the ground with your slippage complaints. There's a reason why you are the only client having issues as evident by the 30 pages of positive feedback on this thread.

The only reason I'm upset is because I told you over and over that it's not a good idea to trade news with an ECN broker but you didn't listen and now we have to deal with the same thing you put every other broker through.

Anyway lesson learnt. Please organise to either trade a different strategy at GP or move your funds and strategy to the next broker ASAP. I'm not kidding, if you do one more trade with GP on this strategy I will have your account disabled and we'll send your funds back.

Sorry to be firm but I am doing this for the safety of your funds. If you failed to get good fills on 5 top brokers then then there's not much else we can do for you at Global Prime.

Regards,
Jeremy

do you have evidence that he did that to the mentioned brokers?
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 01:55:07 PM
You can look through his post history. It's complaint after complaint of slippage for each of the brokers he's traded at. This isn't a personal attack but it's important to view this complaint in context.
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 02:43:27 PM
For me it is a clear situation. If a trader cannot do anything for 3 mins. it is definitely not the fault of trader. Okay such things can happen at any broker it is a technical thing. I had the same with Admiral with more than a year ago. It was blocked for ca. 1 minute I could not do anything. Admiral refund the whole trade. I could not claim quick enough, they wrote me very quickly that it was a problem and I have to say whether I had a loss and if it is true, they will reimburse. Within 24 hours I got my loss back.
SO I think that is a way a broker should handle such a case.

Yes and in such a scenario we would rebate the trade at the price where we can see the first attempt to close in the logs. In this case the EA put a SL which would have been hit at a worse price than it actually closed 3 minutes later. There was no attempt to close the position. Something to think about.

Regards,
Jeremy

Why should I try closing, where I can trail it with SL?

However I've also tried to close, when I saw the problem, but from my desktop client, and I've sent you only the VPS log.

"14:32:53.856 '912865': close order #1521114 buy 1.21 EURUSD at 1.36250 sl: 1.36123 tp: 1.37193 at price 0.00000
14:32:54.015 '912865': request was accepted by server
14:32:54.173 '912865': request in process
14:32:54.175 '912865': order #1521114 buy 1.21 EURUSD closing at 0.00000 failed [Off quotes]"

Your are really saying, you didn't refund the loss caused by GP because I was using trailing SL and not a simple close order?
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 02:48:19 PM
Wizard, I went through some of your posts and I can see a bit of a pattern emerging. You've moved from FxOpen to Lmax to Armada to Axi to GP with your news trading strategy and along the way you have trashed each one of those brokers one by one in their respective threads with your complaints of slippage / errors during high impact news announcements.

And now it looks like it's our turn.

Honestly all I can say is that it seems your strategy is the problem and not the brokers that you keep trying to burn to the ground with your slippage complaints. There's a reason why you are the only client having issues as evident by the 30 pages of positive feedback on this thread.

The only reason I'm upset is because I told you over and over that it's not a good idea to trade news with an ECN broker but you didn't listen and now we have to deal with the same thing you put every other broker through.

Anyway lesson learnt. Please organise to either trade a different strategy at GP or move your funds and strategy to the next broker ASAP. I'm not kidding, if you do one more trade with GP on this strategy I will have your account disabled and we'll send your funds back.

Sorry to be firm but I am doing this for the safety of your funds. If you failed to get good fills on 5 top brokers then then there's not much else we can do for you at Global Prime.

Regards,
Jeremy

yes I had tried a lot of brokers. Equilor (hungarian IBFX partner), IBFX AU, Fxopen AU, FXopen NZ, Lmax, Armada Markets, Admiral Markets, Axi, GP, Tadawul
From these only GP and LMAX who won't refund a loss caused by the broker.
I had problems with slippage, but still Armada and Lmax is the best, thats why I trade there with big money, and I try others with only smaller accounts.

But my current problem with GP is not about the slippage. Jeremy pls don't try to hijack the thread from the issue, GP disabled trading for 3 minutes during NFP, and won't refund my loss, that was caused.

I have stopped my EA a few hours ago, but I'll reenable it, at least I don't have to deal with the paperwork :D

For everybody else:

I'm trading a very simple strategy, it places stop orders every day at GMT0 1:00 and 3:00.
Sometimes they are hit with news, as nowadays the markets are usually driven by news.
(There are new orders during the day, if the first ones are filled)

GlobalPrime can't deal with simple orders like this.
They got huge slippage, or if you try to be safe, and use some spread filtering, then they can even disable trading for 3 minutes.

Learn your lesson, choose other broker!
Title: Re: Global Prime
Post by: forexbaby on February 12, 2014, 03:00:21 PM
Cannot access for 3 mins for a broker is not good.

Anything can happen.
Title: Re: Global Prime
Post by: Message on February 12, 2014, 04:26:33 PM
We can discuss about Wizard, but I think the main issue is the blocking for 3 minutes. It is not acceptable. If I see well Wizard claims only this and not really the slippage and others.
Title: Re: Global Prime
Post by: semaj on February 12, 2014, 04:50:46 PM
I've suffered a poor slippage problem (i.e. 27 pips.) couple of hours ago. I'm awaiting a formal reply from Jeremy. And, I shall let you know the reason.
Title: Re: Global Prime
Post by: forexbaby on February 12, 2014, 04:58:24 PM
I've suffered a poor slippage problem (i.e. 27 pips.) couple of hours ago. I'm awaiting a formal reply from Jeremy. And, I shall let you know the reason.

because of news? really?
Title: Re: Global Prime
Post by: geektrader on February 12, 2014, 05:27:50 PM
I can´t comment about the order locking which indeed is strange for 3 minutes long and should technically be able to be done differently if something gets out of sync, but see this from the NMI MAM:

2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: modify #1536661 sell 227.49 EURUSD.i at 1.35826 sl: 1.36205 tp: 0.00000 ok
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Slippage Pips: -0.1
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Time ms: 4430
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: open #1536661 sell 227.49 EURUSD.i at 1.35826 ok
2014.02.12 15:35:00   NMI_Super_Climber EURUSD.i,M5: Trying To Open Short Order At: 1.35827

Entered at 0.7 pips spread. The slippage is pretty amazing again for that lot-size and that spread. Alex from GP (the liquidity specialist) has been again organizing additional liquidity and it pays off as you can see, really superb support over there.

I am also sure they will do everything in their power to get the 3 minute blocking addressed - which I personally would have complained about as well to be honest. Anyhow, they just aren´t the type of guys who simply shrug shoulders and will accept such things, they have always been "fighting" for more banks for our feed, deeper liquidity, lower spreads, lowering reject rates, even with their own compliance to accept some "special" clients, each day! I don´t even have to ask them for it, they already "working at it" or "addressed it" whenever I had a complain.

So I am sure they can find another solution than this 3 minute block as well with their bridge provider: I agree that if there is a hiccup like this the bridge should try to get things "back in sync" right away not after 3 minutes of a locked order. I think that should be possible with todays technology, but maybe it´s again another policy that MT4 server sets and comes from Metaquotes, you never know what these guys do - just see the latest MT4 build!

Anyhow, I am sure you´ll soon hear back from Jeremy here about solutions...
Title: Re: Global Prime
Post by: busybody on February 12, 2014, 08:46:51 PM
Jeremy,

This is a bit off topic. Can LPs identify customer accounts? If they consistently lose money as the result of a customer's trading style, could they identify him/her at the time of a trade request and either reject the trade or use tools to delay the transaction?
Title: Re: Global Prime
Post by: cyberryder on February 12, 2014, 09:08:07 PM

From these only GP and LMAX who won't refund a loss caused by the broker.
GP is not refunding losses? Why that? They use the same crap trading plattform than everybody else, so there can and will be issues sometimes.
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 09:26:20 PM
I can´t comment about the order locking which indeed is strange for 3 minutes long and should technically be able to be done differently if something gets out of sync, but see this from the NMI MAM:

2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: modify #1536661 sell 227.49 EURUSD.i at 1.35826 sl: 1.36205 tp: 0.00000 ok
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Slippage Pips: -0.1
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Time ms: 4430
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: open #1536661 sell 227.49 EURUSD.i at 1.35826 ok
2014.02.12 15:35:00   NMI_Super_Climber EURUSD.i,M5: Trying To Open Short Order At: 1.35827

Entered at 0.7 pips spread. The slippage is pretty amazing again for that lot-size and that spread. Alex from GP (the liquidity specialist) has been again organizing additional liquidity and it pays off as you can see, really superb support over there.

I am also sure they will do everything in their power to get the 3 minute blocking addressed - which I personally would have complained about as well to be honest. Anyhow, they just aren´t the type of guys who simply shrug shoulders and will accept such things, they have always been "fighting" for more banks for our feed, deeper liquidity, lower spreads, lowering reject rates, even with their own compliance to accept some "special" clients, each day! I don´t even have to ask them for it, they already "working at it" or "addressed it" whenever I had a complain.

So I am sure they can find another solution than this 3 minute block as well with their bridge provider: I agree that if there is a hiccup like this the bridge should try to get things "back in sync" right away not after 3 minutes of a locked order. I think that should be possible with todays technology, but maybe it´s again another policy that MT4 server sets and comes from Metaquotes, you never know what these guys do - just see the latest MT4 build!

Anyhow, I am sure you´ll soon hear back from Jeremy here about solutions...

Thank you for your post, definitely puts things into perspective. We are looking into the 3 minute setting with our bridge provider today and will report back soon.

Jeremy,

This is a bit off topic. Can LPs identify customer accounts? If they consistently lose money as the result of a customer's trading style, could they identify him/her at the time of a trade request and either reject the trade or use tools to delay the transaction?

I've never worked as an LP so I'm not 100% sure but AFAIK they don't know which trader is which.


From these only GP and LMAX who won't refund a loss caused by the broker.
GP is not refunding losses? Why that? They use the same crap trading plattform than everybody else, so there can and will be issues sometimes.

THis is simply not true and an assumption made by Wizard. I have personally refunded and rebated plenty of losses especially when we first started out last year and that platform was throwing off quotes all the time. We refund every MT4 error if we can see that the error is on our side and it caused a trader a loss. In this case there was an error which didn't allow the trader to set his requested SL for 3 minutes however we could see from the logs that the trader would have been stopped out at his original requested SL anyway and actually had his position closed at a better price. So there was no rebate necessary.

Going forward we are looking at our settings to see why such a long time of 3 minutes was used as a lock out and this will most probably be changed to something much, much less to ensure this does not happen again.

It's very simple: The error in this situation did not cause him a loss, the SL that his EA requested did. Go have a look at the screenshot I posted in my first explanation, it shows very clearly the price movements in the next 3 M1 candles hitting the SL each bar.
Title: Re: Global Prime
Post by: QuickPipsFX on February 12, 2014, 09:40:15 PM
I have personally refunded and rebated plenty of losses especially when we first started out last year and that platform was throwing off quotes all the time. We refund every MT4 error if we can see that the error is on our side and it caused a trader a loss.

Yes I can confirm this, once I had a missed TP or SL (can't remember exactly what it was). I asked what was going on (did not even ask for a refund as far as I can remember) and then they took care of it. I got compensated for that failure.

Seriously guys it's a shame all this bashing on decent brokers. They offer you a service for which you pay (commissions). If you don't like it, move on. Walk out. You don't HAVE to be with them.

You either work WITH them and make the best of it and if it doesn't work for you, go elsewhere. Using this forum to leverage your complaints is not really stylish. On the other hand I'm sure the extra attention at GP will do them good in the long run.

Good luck to all.
Title: Re: Global Prime
Post by: WiZARD on February 12, 2014, 09:47:16 PM
We refund every MT4 error if we can see that the error is on our side and it caused a trader a loss. In this case there was an error which didn't allow the trader to set his requested SL for 3 minutes however we could see from the logs that the trader would have been stopped out at his original requested SL anyway and actually had his position closed at a better price. So there was no rebate necessary.

It's very simple: The error in this situation did not cause him a loss, the SL that his EA requested did. Go have a look at the screenshot I posted in my first explanation, it shows very clearly the price movements in the next 3 M1 candles hitting the SL each bar.

THIS IS SIMPLY A LIE!

There is a scrshot of an M1 candle. lol. (I have a log, that the stop would have been in profit, if I'm not blocked for 3 minutes.)

I won't post any more in this topic, there is no reason to talk more about this untruthful broker.

STAY AWAY FROM THIS SCAM BROKER. THEY BLOCK TRADING FOR 3 MINUTES, AND THEN THEY SAY IT IS YOUR FAULT...

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwizard.beats.hu%2FGP_suxx.png&hash=8456d80589146b4688382f2b520b59de)
Title: Re: Global Prime
Post by: jemook on February 12, 2014, 10:50:14 PM
Regarding the 3 minute 'lockout'

We continued to investigate this further with our bridge providers and they also agree this issue has not been seen before, in most cases MT4 itself would block the attempt to delete after activation of the order.
 
The word “lock” is probably used out of context with this issue. The delete and stop order clashed as it was executed in the same split second which sent the bridge into a “confused” state.

The 3 minute setting is an order fill time setting so the bridge will hold the order for 3 minutes in an attempt to fill the trade upon execution, on majority of cases trades are filled within the milliseconds hence we may of overlooked these settings. But because the order was met with both a delete and confirm message the “confused” bridge could not release the trade or fill it due to the clash, hence a “lock” scenario has been produced.

The occurrence as stated above is very odd as the EA managed to fire off a delete request just as the confirmation message was sent back to the account.

Regardless of the probability of this happening, we are working with our bridge providers on our settings today. All settings and execution settings are being reviewed.

Wizard- After slandering our name, saying we are a scam, saying your trade was a simple order which it was not (your EA was sending approximately 4 requests per second during NFP!) and us not retaliating, but trying to come to a solution based on factual information, what is the outcome you are trying to achieve?

After all has been said and done let's work together to set things straight.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Jamtrader on February 13, 2014, 12:30:27 AM
The 3 minute lockout or whatever it is called is unacceptable and if the EA was really trying to adjust the stop loss whilst the trade was profitable and couldn't then the results should be adjusted to at least breakeven. Threatening to disable the account if the strategy is continued is rather harsh and could be interpreted to mean that GP does not allow all strategies.
Title: Re: Global Prime
Post by: QuickPipsFX on February 13, 2014, 12:54:03 AM
The 3 minute lockout or whatever it is called is unacceptable and if the EA was really trying to adjust the stop loss whilst the trade was profitable and couldn't then the results should be adjusted to at least breakeven. Threatening to disable the account if the strategy is continued is rather harsh and could be interpreted to mean that GP does not allow all strategies.

From personal experience I can tell you that any strategy is welcome at GP. I've been asked by several brokers to leave and GP was not one of them. If you read back a bit further you can also see that they (Jemook) even suggest you other brokers if they see that other brokers might fit your needs better. So that's him passing on business in the interest of the client. Can't remember seeing any other broker doing this.
Title: Re: Global Prime
Post by: semaj on February 13, 2014, 01:26:55 AM
I've suffered a poor slippage problem (i.e. 27 pips.) couple of hours ago. I'm awaiting a formal reply from Jeremy. And, I shall let you know the reason.

because of news? really?

I have installed an EA which strategy is +/-9 pips. But, the gross loss was -36 pips on yesterday. So, I have lost an extra -27 pips.

I have received a prompt reply from Jeremy about an hour ago.

After careful consideration, I have decided to abandon the EA.
Title: Re: Global Prime
Post by: jemook on February 13, 2014, 01:30:50 AM
The 3 minute lockout or whatever it is called is unacceptable and if the EA was really trying to adjust the stop loss whilst the trade was profitable and couldn't then the results should be adjusted to at least breakeven. Threatening to disable the account if the strategy is continued is rather harsh and could be interpreted to mean that GP does not allow all strategies.

In hindsight my wording was a bit harsh. I was only looking out for the clients funds. All strategies are welcome at GP but we aren't going to sit and watch a trader throw their money away and blame us for their trades after we have warned the client countless times to trade somewhere else as the strategy is clearly not suitable for an ECN broker.

Regards
Jeremy
Title: Re: Global Prime
Post by: WiZARD on February 13, 2014, 06:18:11 AM
Wizard- After slandering our name, saying we are a scam, saying your trade was a simple order which it was not (your EA was sending approximately 4 requests per second during NFP!) and us not retaliating, but trying to come to a solution based on factual information, what is the outcome you are trying to achieve?

First, I really didn't want to post any more in this thread, but you asked me.
What I want to achive?
I want you to admit, that the 3 minutes trade blocking was your (bridge/GP/setting) fault, and not blame it on me.
Yes, the EA tried to delete the order, because the high spread. I think it is normal to have some spread protection in an EA.
Yes, it was sending 3-4 orders/seconds after the order was opened, as it tried to move the SL, but it got error msg all the time. I think it is normal, that it retries after error.


I want you to admit, that I had a loss, because your (bridge/GP/setting) fault.
pls don't try to explain the trade, with M1 chart. That trade should have been opened and closed within ~20 seconds.
here is a tick chart, to help you explaining it:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fwizard.beats.hu%2FGP_suxx.png&hash=8456d80589146b4688382f2b520b59de)

If you have admitted those two statements, I want you to refund my loss.
It is not about the money, as it was ~130$. It is only a small account, I just wanted to try GP before moving there my funds. It is a matter of principle.
If you won't admit those, and won't refund I don't mind. Everybody can see the whole story, everybody can draw conclusion.
Title: Re: Global Prime
Post by: jemook on February 13, 2014, 07:37:16 AM
Wizard, I admit that the 3 minutes trade block was a bridge error as explained above. Regarding your loss looking at the tick data instead of the M1 charts is a better idea, thank you for that. There's no real way we can tell where your order would be closed due to the volatile market conditions of NFP and the amount of messages that were sent to the server.

So although we can't tell where your position would have closed we will rebate your loss. Going forward, we are happy for you to trade with us however as has been discussed before we suggest if you are trying to trade high impact news without problems you should look at alternative methods of executing such as trading via a FIX API which will allow you much more flexibility with your strategy than MT4.

Otherwise I suggest that you look for another broker that can better facilitate your needs.

Regards,
Jeremy
Title: Re: Global Prime
Post by: WiZARD on February 13, 2014, 07:48:47 AM
Thank you.
Title: Re: Global Prime
Post by: Managed-Forex.com on February 13, 2014, 03:06:31 PM
I can´t comment about the order locking which indeed is strange for 3 minutes long and should technically be able to be done differently if something gets out of sync, but see this from the NMI MAM:

2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: modify #1536661 sell 227.49 EURUSD.i at 1.35826 sl: 1.36205 tp: 0.00000 ok
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Slippage Pips: -0.1
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: Order Open Time ms: 4430
2014.02.12 15:35:04   NMI_Super_Climber EURUSD.i,M5: open #1536661 sell 227.49 EURUSD.i at 1.35826 ok
2014.02.12 15:35:00   NMI_Super_Climber EURUSD.i,M5: Trying To Open Short Order At: 1.35827

Entered at 0.7 pips spread. The slippage is pretty amazing again for that lot-size and that spread. Alex from GP (the liquidity specialist) has been again organizing additional liquidity and it pays off as you can see, really superb support over there.

I am also sure they will do everything in their power to get the 3 minute blocking addressed - which I personally would have complained about as well to be honest. Anyhow, they just aren´t the type of guys who simply shrug shoulders and will accept such things, they have always been "fighting" for more banks for our feed, deeper liquidity, lower spreads, lowering reject rates, even with their own compliance to accept some "special" clients, each day! I don´t even have to ask them for it, they already "working at it" or "addressed it" whenever I had a complain.

So I am sure they can find another solution than this 3 minute block as well with their bridge provider: I agree that if there is a hiccup like this the bridge should try to get things "back in sync" right away not after 3 minutes of a locked order. I think that should be possible with todays technology, but maybe it´s again another policy that MT4 server sets and comes from Metaquotes, you never know what these guys do - just see the latest MT4 build!

Anyhow, I am sure you´ll soon hear back from Jeremy here about solutions...

You were taking 227 lot position, is that correct ?
Title: Re: Global Prime
Post by: Okda on February 13, 2014, 03:11:32 PM
Yes, he his sorry few pages ago regarding a big pamm with special needs the GP was able to fulfill,
Read it, very helpful

Sent from my GT-N7000 using Tapatalk

Title: Re: Global Prime
Post by: Managed-Forex.com on February 13, 2014, 04:52:14 PM
20M position even with ''special conditions'' and at E/U could bring troubles, but only in terms of spread. You probably would get much better fills with 8x2.5M instead of 1x20M. Once we traded (not at Global Prime) 75 lots EUR/CAD with single trade and got like 18 (full pips) slippage.
Title: Re: Global Prime
Post by: kookoo on February 13, 2014, 08:19:41 PM
I tried to open a demo account in mt4 with GP but when I looked the server was listed as Integral-Demo and I received the following message:

2014.02.13 20:00:04   MT4i - TradeCopy Receiver EURUSD,M1: Failed to place GBPCHF trade at 1.48920 (#32166543) because your broker does not allow automated trading.

Please what is the correct I.P. to open an account with GP ?
Title: Re: Global Prime
Post by: jemook on February 13, 2014, 08:30:37 PM
I tried to open a demo account in mt4 with GP but when I looked the server was listed as Integral-Demo and I received the following message:

2014.02.13 20:00:04   MT4i - TradeCopy Receiver EURUSD,M1: Failed to place GBPCHF trade at 1.48920 (#32166543) because your broker does not allow automated trading.

Please what is the correct I.P. to open an account with GP ?

You have an outdated demo installation. Please open a new demo of our website. Please note it will be build 600+.

Cheers
Jeremy
Title: Re: Global Prime
Post by: kookoo on February 13, 2014, 10:11:04 PM
hi jeremy can you just give me the IP address of the correct demo server. thanks, that way I can use build 509. thanks
Title: Re: Global Prime
Post by: jemook on February 13, 2014, 10:44:05 PM
hi jeremy can you just give me the IP address of the correct demo server. thanks, that way I can use build 509. thanks

Please email me - jeremy.k@globalprime.com.au
Title: Re: Global Prime
Post by: jemook on February 14, 2014, 02:19:07 AM
Jeremy, is there a possibiliy to do a B2B transfer from FXPrimus to GP?

Hi Ultracat,

Just coming to you with an update. I sent 2 emails to FX Primus support about your request and they did not respond at all. I just sent a third follow up but don't like my chances. Not impressed.

Regards,
Jeremy
Title: Re: Global Prime
Post by: ultracat on February 14, 2014, 03:45:52 AM
Thanks for the effort Jeremy.  When I get around to it, some funds will be coming GP's way, it'll just take a little longer.  I'm thinking this whole MT4 version debacle is an opportunity to shut things down for a bit and maybe move some funds around. 
Title: Re: Global Prime
Post by: 4EverMaAT on February 14, 2014, 03:50:13 AM
hi jeremy can you just give me the IP address of the correct demo server. thanks, that way I can use build 509. thanks

You can still take the server config files from builds >509 and use them with b509.  Just copy the config folder of the b600 or whatever is connecting properly to the b509 install folder.  You might have to create a new demo acct, although the one created with the new build should be ok.
Title: Re: Global Prime
Post by: PML100 on February 14, 2014, 07:51:31 AM


Quote
When it comes to slippage it’s very hard to compare GP vs other brokers. We are the only broker out there that proves we don’t have our clients on a B-book through our trade receipts. Unless you can have a trade receipt from your other brokers for the trade you are comparing then we can’t compare the GP fill vs theirs.


Quote
There’s plenty of cases of brokers that will promise that they put all trades through to the market but unless they can can show proof through a trade receipt we will not accept any claim by a broker that they place all trades to their LPs and thus we can’t compare the fills as you may be on a B-book which is not the real market. Please ask Armada and LMAX for a trade receipt if you’d like to do a real comparison.

LMAX and b-book, you are joking right. They are an MTF Jeremy, a whole level of transparency higher than the bog standard STP MT4 GP offer.

Although I commend you for a) your customer service and b) your transparency in proving you don't b-book, stating you are the only broker out there that prove they don't b-book is taking it a stretch too far don't you think.

I'm all for pushing one's USP's but be careful to not stretch it too far with statements that a) don't make sense and b) can't be backed up with factual evidence - just comes across like cheesy marketing otherwise.



Title: Re: Global Prime
Post by: Eric on February 14, 2014, 08:53:29 AM
+1

That's right - LMAX do NOT b-book: It's an exchange and the key of their level of transparency. To my mind, no comparison at all vs. other brokers to date. Simple.


LMAX and b-book, you are joking right. They are an MTF Jeremy, a whole level of transparency higher than the bog standard STP MT4 GP offer.


Title: Re: Global Prime
Post by: jemook on February 14, 2014, 09:11:58 AM


Quote
When it comes to slippage it’s very hard to compare GP vs other brokers. We are the only broker out there that proves we don’t have our clients on a B-book through our trade receipts. Unless you can have a trade receipt from your other brokers for the trade you are comparing then we can’t compare the GP fill vs theirs.


Quote
There’s plenty of cases of brokers that will promise that they put all trades through to the market but unless they can can show proof through a trade receipt we will not accept any claim by a broker that they place all trades to their LPs and thus we can’t compare the fills as you may be on a B-book which is not the real market. Please ask Armada and LMAX for a trade receipt if you’d like to do a real comparison.

LMAX and b-book, you are joking right. They are an MTF Jeremy, a whole level of transparency higher than the bog standard STP MT4 GP offer.

Although I commend you for a) your customer service and b) your transparency in proving you don't b-book, stating you are the only broker out there that prove they don't b-book is taking it a stretch too far don't you think.

I'm all for pushing one's USP's but be careful to not stretch it too far with statements that a) don't make sense and b) can't be backed up with factual evidence - just comes across like cheesy marketing otherwise.

Yo PML

So I'll start off by saying I'm really enjoying read your thread on True ECN and to be honest I've learnt a lot from it too.

I don't profess to know everything about a brokerage but I'm learning fast. You need to remember I've only had a year under my belt working as a broker and before then I knew a lot about being a trader but really not much about the brokerage world.

In the last year I've learned so much and been privy to many deep insights from all the talks we have from our close relationship with our LPs, Integral, OneZero, platform providers, other brokers and retail and institutional traders. It's been an overwhelming assault on my brain and I love every second of it. This is the most fun and rewarding job I've ever had and I wouldn't trade it for the world.

One of the things I've learned from all of this is that everyone is looking for an honest, reliable, fair and open broker that they can trust. This goes for our LPs and everyone else we work with. I believe that not many brokers come close to offering what we do and people are catching on and FAST.

Anyway with LMAX I actually don't know much about them - we aren't the only straight A-book only broker and they may be too. I never said they are B-bookers, I said I don't know for sure.

And that's the issue, I don't know the inside operations of how another broker conducts their business. I said that I won't compare our fills to other brokers because I don't know for a 100% fact that they put all trades through which means I don't know what feed the fill was on. Unless a broker can prove they aren't b-booking then I won't compare. A B-book fill is very different to an A-book fill and people need to know that.

There is hardly any transparency in this business and it is EVERYTHING in forex because every trader has been ripped off, cheated and burned a million times. I think we are a shining light in this industry and we set an example to others.

Proving that we don't take the other side of trades and thus are ON OUR CLIENTS SIDE is the best thing you can do to make a trader feel comfortable. It's our point of difference and it means the world to our traders.

And yes we offer MT4 to retail and yes it may be bog standard but it's industry standard. If you knew what we do on the institutional side of things in terms of connectivity and what we offer I think you'd be pretty impressed.

Our traders know what we are about and I'm loving that so many of them are coming out of the woodwork and talking about their experience. We are one of a kind mate and I'm proud of it.

Anyway happy to entertain discussion with you, keep it up you sound like you really know your stuff and I'm looking forward to learning more from you. Have a great weekend.

Cheers,
Jeremy


Title: Re: Global Prime
Post by: 4EverMaAT on February 14, 2014, 01:17:57 PM
If anybody else feels that we are wrong in our judgement please let us know as I believe we have acted fairly in this situation.

I've also a question for the others:

Who thinks, that it is normal, to disable trading for 3 minutes at NFP, only beacause an EA tries to delete an order (because it's high spread protection)?
Is it really my fault, or the brokers fault?
...
Yes this is the same :)
At that time I moved some of my funds from Armada to other brokers, to test them.
But I had to find out, that Armada is still the best, and every other broker I tried is only worse.
I was hoping that GP could be better, but I almost always got bigger slippage, and now this....
(I've said that Admiral had 0 slippage, but I had to find out that they were b-booking, and after 60% profit in 1 month, I had slippage there also, so I left them)

also from Armada topic:
I still find Armada the best broker. Even with slippage.
I have tried a lot others, but usually I got the lowest slippage on my Armada account, and the best service from their staff.

Also they are one of the few brokers, who admit, if there was an error on their side, and even pay back my loss, that their error caused.
For example Lmax has never ever admitted that they f*cked up something, and they never credited back anything to my account, even if they caused a loss. (However after paying 26k$ commission to Lmax in 10 months, I thought I'm not the smallest client, and I maybe get better service)

now we are working on jforex+fix api version of the EA I'm using, I hope in a few months we can forget MT4, and brokers connected to MT4...

I do know from experience that NFP, FOMC announcements can occasionally cause some extreme volatility, resulting in the platform freezing or delays in modifying/closing a trade for up to 10 min after the announcement. The delays can be for a few seconds, 20, 30, 60 seconds PER REQUEST depending on broker and volatility.  Remember this is mt4 we are dealing with here.

3 minutes of intentional trade disabling seemed a bit bizarre. I do see that the 3 min issue was later resolved and that GP later gave you the benefit of the doubt with a refund.  The point of the matter extends beyond the 3 min delay due to a decision of the LP.  There are a lot of reasons a delay in execution can occur on a trading platform (or API) during extreme moments of volatility.  The methods you chose to manage your trades assumed lightning [round trip] execution.  For example, suppose you would have been filled and the market reversed sharply past your stop?  I use cost averaging very often and I can recall a couple of times where my Take Profit was technically hit, but because of the volatility, I was filled at a loss.  I've survived gaps > 70 pips in GBP during other periods of volatility. The difference is that I take that into account when I am configuring the algorithm.  I've traded over 1000 lots through GP over almost a year with at least 10k or so order tickets through a variety of trading conditions as the EA practically swing trades throughout each trading day over several pairs.

I never use pending orders in mt4 or any platform and would not recommend it, especially during news and periods of high volatility.  Especially with algorithmic trading, it is better to let your EA handle the entry detection internally, and then send a market/limit order as the signal is generated.  Unless you are doing HFT where you have co-location and have <100ms round trip order routing, what you are doing doesn't seem sustainable long term, at least during high volatility.  This is very unlikely unless you have a special relationship with LP.  Similar results of trying to implement HFT-like order fills across several brokers seem to confirm this. 

BTW, with api access I do not think you will be able to cancel stop orders when they are working, assuming they will allow you to use stop orders.  An order can only be cancelled if it has not already been activated. Keep in mind that your "request" is competing with perhaps 100k other request simultaneously.    But like Jeremy said, perhaps GP is not the best place for your strategy.  I hope you find a setup that is compatible with that kind of strategy and order routing requirements.
Title: Re: Global Prime
Post by: aagarcia on February 14, 2014, 01:40:57 PM


Quote
When it comes to slippage it’s very hard to compare GP vs other brokers. We are the only broker out there that proves we don’t have our clients on a B-book through our trade receipts. Unless you can have a trade receipt from your other brokers for the trade you are comparing then we can’t compare the GP fill vs theirs.


Quote
There’s plenty of cases of brokers that will promise that they put all trades through to the market but unless they can can show proof through a trade receipt we will not accept any claim by a broker that they place all trades to their LPs and thus we can’t compare the fills as you may be on a B-book which is not the real market. Please ask Armada and LMAX for a trade receipt if you’d like to do a real comparison.

LMAX and b-book, you are joking right. They are an MTF Jeremy, a whole level of transparency higher than the bog standard STP MT4 GP offer.

Although I commend you for a) your customer service and b) your transparency in proving you don't b-book, stating you are the only broker out there that prove they don't b-book is taking it a stretch too far don't you think.

I'm all for pushing one's USP's but be careful to not stretch it too far with statements that a) don't make sense and b) can't be backed up with factual evidence - just comes across like cheesy marketing otherwise.




FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.
Title: Re: Global Prime
Post by: John Henrik on February 14, 2014, 01:58:55 PM
Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
Title: Re: Global Prime
Post by: 4EverMaAT on February 14, 2014, 02:27:11 PM
In regards to LMAX and others being a b-book broker, I didn't actually see where Jeremy said that any particular broker was a b-book.  He was stressing the point that there are no other brokers that he is aware of, including LMAX, that will go to the same lengths as GP in proving to their clients that they never b-book their trades.   As of this writing, that is an excellent selling point to have.  Maybe in another 1-5 years, it will be the other way around....where brokers who cannot prove their LP relationships will have to either show their b-book model or be forced out of business to others that do.

The whole b-book negative publicity thing would have been avoided if brokers were more forthcoming on how they handled risk.  But they remained 'shadowy' and it took forums like this, reports like ForexMagnates, and a growing negative sentiment over the banking industry in general to shine a bright light on what actually takes place when exchanging currencies (for traders, speculatively).  So GP advertising "trade receipts" and explaining how your trades are routed to LP may seem trivial to some, but it is having a real effect on how retail traders are becoming more informed.

An additional note on LMAX:  they do prove transparency in a different way....by proving that they are the first and perhaps only [regulated] fx exchange (central order book, uniform rules applied to all contract participants).  I'm very impressed with what they were able to do over the last 3 years or so in terms of bring this type of liquidity seamlessly to the masses, above the table. I don't consider LMAX to be a broker in this regard.  It is the best attempt I've seen at a speculative FX marketplace.  But that's for the Lmax thread perhaps?
Title: Re: Global Prime
Post by: PML100 on February 15, 2014, 09:48:50 AM


If anybody else feels that we are wrong in our judgement please let us know as I believe we have acted fairly in this situation.

Regards,
Jeremy

I think it was right that you refunded the losses on this occasion as the 3 minute lockout was not the traders fault. But if it happened again to that trader I would definitely not refund them.

I think the trader should learn a valuable lesson and realise that news trading strategies on an STP broker who uses MT4 is just not viable over the long run.

MT4 is NOT a good trade execution platform (though I'd better add that it is suitable for the majority of the retail market during 'normal' trading conditions) and it will perform even worse during high volatility, low liquidity price movements.

Platform freezes, bridge problems, order handling problems all can and will occur during this time and IMO this isn't the fault of the broker.

When trading in 'specialised' conditions it's the traders job to research whether their trading venue and the trading platform can handle their trade requests during the news event trading. The trader was told by LMAX to not use MT4, but yet they then go and use another MT4 broker and complain when they have problems.

Might seem a bit harsh but the reality of the situation is that the trader should have known better and personally I have no sympathy for stupidity and greed in this business especially when the trader then called GP a scam because of this, an emotional response if I ever saw one!
Title: Re: Global Prime
Post by: PML100 on February 15, 2014, 09:55:43 AM
Quote
In regards to LMAX and others being a b-book broker, I didn't actually see where Jeremy said that any particular broker was a b-book.  He was stressing the point that there are no other brokers that he is aware of, including LMAX, that will go to the same lengths as GP in proving to their clients that they never b-book their trades.   As of this writing, that is an excellent selling point to have.  Maybe in another 1-5 years, it will be the other way around....where brokers who cannot prove their LP relationships will have to either show their b-book model or be forced out of business to others that do.

It was implication that you can't compare GP slippage fills to LMAX fills because you can't be sure that LMAX don't b-book, which of course is incorrect as by the very definition of what LMAX 'are' they can never b-book.

I agree that raising awareness of b-booking and proving they don't is a good thing, just my personal opinion that stating not ware of any other brokers that will prove they don't is a bit misleading as that would imply that GP have full knowledge of how all other brokers operate and that they don't prove to clients upon request the LP fills which IMO is taking the marketing angle a bit too far. Just find stuff like that cheesy myself.

Quote
The whole b-book negative publicity thing would have been avoided if brokers were more forthcoming on how they handled risk.  But they remained 'shadowy' and it took forums like this, reports like ForexMagnates, and a growing negative sentiment over the banking industry in general to shine a bright light on what actually takes place when exchanging currencies (for traders, speculatively).  So GP advertising "trade receipts" and explaining how your trades are routed to LP may seem trivial to some, but it is having a real effect on how retail traders are becoming more informed.

Agree.

Quote
An additional note on LMAX:  they do prove transparency in a different way....by proving that they are the first and perhaps only [regulated] fx exchange (central order book, uniform rules applied to all contract participants).  I'm very impressed with what they were able to do over the last 3 years or so in terms of bring this type of liquidity seamlessly to the masses, above the table. I don't consider LMAX to be a broker in this regard.  It is the best attempt I've seen at a speculative FX marketplace.  But that's for the Lmax thread perhaps?

Agree, LMAX are pushing the boundaries.
Title: Re: Global Prime
Post by: Eric on February 15, 2014, 10:34:35 AM
Yes, FWIW, I do believe LMAX business model is quite unique and superior. A very innovative product indeed.
Title: Re: Global Prime
Post by: WiZARD on February 15, 2014, 10:39:31 AM
The trader was told by LMAX to not use MT4, but yet they then go and use another MT4 broker and complain when they have problems.

No, Lmax not told that.They told only, that I've agreed to their terms, and they state in their terms, that they won't guarantee anything on MT4, so I shouldn't complain. However still lmax is one of the best brokers for this strategy on MT4. (but we are working on fix-api)
Title: Re: Global Prime
Post by: aagarcia on February 15, 2014, 02:18:50 PM
Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.
Title: Re: Global Prime
Post by: cyberryder on February 15, 2014, 02:55:46 PM

Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.
Hi Aagarcia, this is what we often read in forums and the source are retail traders. As long as nobody can proof this with facts, this is pure speculation, while it still sounds logical.
Title: Re: Global Prime
Post by: cyberryder on February 15, 2014, 03:00:08 PM

but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.
Title: Re: Global Prime
Post by: WiZARD on February 15, 2014, 03:25:22 PM

but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
Title: Re: Global Prime
Post by: aagarcia on February 15, 2014, 03:37:55 PM

Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.
Hi Aagarcia, this is what we often read in forums and the source are retail traders. As long as nobody can proof this with facts, this is pure speculation, while it still sounds logical.
Pure speculation?!  LOL, where have you been hiding the past few years?  Are you not aware of multiple lawsuits against such brokers, even the most regulated ones?? 
http://forexmagnates.com/full-details-of-fxcms-class-action-suit/ (http://forexmagnates.com/full-details-of-fxcms-class-action-suit/)
http://forexmagnates.com/fxdd-slapped-with-class-action-suit-as-well-full-details/ (http://forexmagnates.com/fxdd-slapped-with-class-action-suit-as-well-full-details/)
http://forexmagnates.com/pay-up-says-nfa-fxdd-ordered-to-pay-2-9-million-as-case-draws-to-a-close/ (http://forexmagnates.com/pay-up-says-nfa-fxdd-ordered-to-pay-2-9-million-as-case-draws-to-a-close/)

In fact I got some money back from the time I spent with them.  I left them quickly as I saw "funny stuff" happening with my account:

USD   196131   2904587739   2013-09-19 17:46:16   Restitution Restitution Credit [#4mt78035_091913_1 DEP-RESTITUTION-NY] ,    42.50    42.50      
USD   196131   2986993729   2013-11-13 15:37:06   Redemption. WIRE REDEMPTION-RC-MJ [#709980_1] ,    -42.50    .00      
 
I can go on and on.....................C'MON MAN!!    ;-)
Title: Re: Global Prime
Post by: cyberryder on February 15, 2014, 04:30:44 PM


Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.
Hi Aagarcia, this is what we often read in forums and the source are retail traders. As long as nobody can proof this with facts, this is pure speculation, while it still sounds logical.
Pure speculation?!  LOL, where have you been hiding the past few years?  Are you not aware of multiple lawsuits against such brokers, even the most regulated ones?? 
http://forexmagnates.com/full-details-of-fxcms-class-action-suit/ (http://forexmagnates.com/full-details-of-fxcms-class-action-suit/)
http://forexmagnates.com/fxdd-slapped-with-class-action-suit-as-well-full-details/ (http://forexmagnates.com/fxdd-slapped-with-class-action-suit-as-well-full-details/)
http://forexmagnates.com/pay-up-says-nfa-fxdd-ordered-to-pay-2-9-million-as-case-draws-to-a-close/ (http://forexmagnates.com/pay-up-says-nfa-fxdd-ordered-to-pay-2-9-million-as-case-draws-to-a-close/)

In fact I got some money back from the time I spent with them.  I left them quickly as I saw "funny stuff" happening with my account:

USD19613129045877392013-09-19 17:46:16Restitution Restitution Credit [#4mt78035_091913_1 DEP-RESTITUTION-NY] , 42.50 42.50
USD19613129869937292013-11-13 15:37:06Redemption. WIRE REDEMPTION-RC-MJ [#709980_1] , -42.50 .00
 
I can go on and on.....................C'MON MAN!!    ;-)
Let's say you are right. What now? If your goal is to be on A-Book, simply don't trade below 0.1lot and thats it. Then you can move the discussion to the hundreds of other reasons, why you could still be on b-book.
Title: Re: Global Prime
Post by: cyberryder on February 15, 2014, 04:42:25 PM


but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
I think you should try to move one step further with your brokers with such a deposit and volume. Try for example only brokers accepting high deposit / volume clients and you will get rid of most of us on the mt4 Server. There is bostonprime accepting only > 50k deposit and London Capital Group (LCG) with similar numbers. If it doesn't help much, net step would be to möge away from mt4, which highly depends on how flexible you are with your EA.
Title: Re: Global Prime
Post by: WiZARD on February 15, 2014, 05:10:58 PM


but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
I think you should try to move one step further with your brokers with such a deposit and volume. Try for example only brokers accepting high deposit / volume clients and you will get rid of most of us on the mt4 Server. There is bostonprime accepting only > 50k deposit and London Capital Group (LCG) with similar numbers. If it doesn't help much, net step would be to möge away from mt4, which highly depends on how flexible you are with your EA.

My friend (using the same EA/strategy) has tried bostonprime, and the results were worse than almost any other retail mt4 broker... In the last year we have tried several mt4 brokers with good reputation. Now we are working on jforex, and fix-api, I think we can have the first real money trades with jforex dukascopy in 1-2 weeks, and I hope fix-api in 1-2-3 months.

But this is very offtopic here.
Title: Re: Global Prime
Post by: Shortos on February 15, 2014, 05:14:23 PM


but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
I think you should try to move one step further with your brokers with such a deposit and volume. Try for example only brokers accepting high deposit / volume clients and you will get rid of most of us on the mt4 Server. There is bostonprime accepting only > 50k deposit and London Capital Group (LCG) with similar numbers. If it doesn't help much, net step would be to möge away from mt4, which highly depends on how flexible you are with your EA.


As far as i know LCGFX min deposit is 20k$ and minimum order size 1 Lot. They gives you access to Currenex. (Currenex is a marketplace with it's own orderbook like Hotspot or EBS (or LMAX)) Anyway if you have 1 million$ and you want to trade in another league with tier1 LP's banks you can open an account directly with Currenex. :)

sry for off topic
Title: Re: Global Prime
Post by: jemook on February 15, 2014, 09:44:10 PM
Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.

A lot of traders still think banks don't accept tickets less than .1 lot but it's incorrect. LPs can definitely accept $1000 tickets which is .01 lots.

Please see below for a trade receipt for a $1000 trade which on GP is a .01 lot position being accepted by  Deutsche Bank. I can show many more examples of other LPs taking the same size position but I think this speaks for itself and hopefully this question can now be put to rest:

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fv6T6hCr.jpg&hash=c585c966382b030b460b924e5954fc29)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Managed-Forex.com on February 15, 2014, 10:46:27 PM

Quote
FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below .1 lots then you know FOR SURE that you are being B booked. But even above that you can still be B booked until of course you become successful then they pass you on (or in some cases play tricks to make you lose). So many dirty brokers out there and there is really only a handful of honest ones that just make money off you just from commissions.

many LP's accept micro orders from brokers. As far as I know, its the bigger % who does, and the lesser % who only goes as low as 0.1 lot.
This has nothing to do with the LPs but with the broker itself.  The broker who accepts micros and nanos etc are market makers and are house booking (b booking) you.  That's where the dirty tricks come into play.
Hi Aagarcia, this is what we often read in forums and the source are retail traders. As long as nobody can proof this with facts, this is pure speculation, while it still sounds logical.

This is 100% wrong. You should thing and it is actually in completely opposite way. As long as nobody can proof that broker do not b-book it is automatically b-book broker.
Title: Re: Global Prime
Post by: Managed-Forex.com on February 15, 2014, 10:48:33 PM


but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
I think you should try to move one step further with your brokers with such a deposit and volume. Try for example only brokers accepting high deposit / volume clients and you will get rid of most of us on the mt4 Server. There is bostonprime accepting only > 50k deposit and London Capital Group (LCG) with similar numbers. If it doesn't help much, net step would be to möge away from mt4, which highly depends on how flexible you are with your EA.


As far as i know LCGFX min deposit is 20k$ and minimum order size 1 Lot. They gives you access to Currenex. (Currenex is a marketplace with it's own orderbook like Hotspot or EBS (or LMAX)) Anyway if you have 1 million$ and you want to trade in another league with tier1 LP's banks you can open an account directly with Currenex. :)

sry for off topic

I have had an account with them. Nothing to complain about.
Title: Re: Global Prime
Post by: jemook on February 16, 2014, 05:25:42 AM
I apologize if this has been asked and answered already, but what brokers does GP have B2B agreements with? 

Jeremy, is there a possibiliy to do a B2B transfer from FXPrimus to GP?

I heard back from FX Primus and they are not interested in a B2B relationship with GP at this time.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: PML100 on February 16, 2014, 10:39:35 AM


but we are working on fix-api
1 year ago, i asked them for fix-api access and it was available above 100k deposit.

100k deposit would not be a problem, even on MT4 I trade with more...
However lmax gives fix-api from 10k deposit, but they have some minimal volume, FXCM fix-api is available from 25k$, dukascopy is from 100k
I think you should try to move one step further with your brokers with such a deposit and volume. Try for example only brokers accepting high deposit / volume clients and you will get rid of most of us on the mt4 Server. There is bostonprime accepting only > 50k deposit and London Capital Group (LCG) with similar numbers. If it doesn't help much, net step would be to möge away from mt4, which highly depends on how flexible you are with your EA.

My friend (using the same EA/strategy) has tried bostonprime, and the results were worse than almost any other retail mt4 broker... In the last year we have tried several mt4 brokers with good reputation. Now we are working on jforex, and fix-api, I think we can have the first real money trades with jforex dukascopy in 1-2 weeks, and I hope fix-api in 1-2-3 months.

But this is very offtopic here.

Firstly, apologies to Jeremy for this being off topic, but hopefully this will help the poster and other traders using news based trading strategies.

Going around from broker to broker is a useless approach. It doesn't matter what the brokers reputation is or whether there is an MT4 bridge (news trading or HFT algo's could not be traded in a worse place than through MT4!) or fix-api - the latter will not serve to fix the problem over the long term.

The problem is you are trying to use an algo that requires very specialised trading conditions on retail broker feeds. That's just never going to be profitable in the long run.

Even using LMAX (no last look) doesn't guarantee long term success as a) LP's will cotton on if they see regular large order sizes hitting during news events and just not offer quotes if they consider it toxic and b) market participants who offer and take liquidity are forever changing as it's an open market place.

You could use market makers for a while as market makers tend to have 'smoother' feeds, but in the end you'll just reach the same conclusion, they'll ask you to stop trading (that's the polite honest way!) or you'll just get re-quotes, bad fills, poor execution, no fills or accused of arbitrage - seen it all happen before.

You have to speak to a prime broker and get your own dedicated feed from LP's that understand the trading conditions you need - and not through MT4.

Happy to entertain into further discussions via PM or in a separate thread.

Title: Re: Global Prime
Post by: WiZARD on February 16, 2014, 11:57:38 AM
Going around from broker to broker is a useless approach. It doesn't matter what the brokers reputation is or whether there is an MT4 bridge (news trading or HFT algo's could not be traded in a worse place than through MT4!) or fix-api - the latter will not serve to fix the problem over the long term.

The problem is you are trying to use an algo that requires very specialised trading conditions on retail broker feeds. That's just never going to be profitable in the long run.

Even using LMAX (no last look) doesn't guarantee long term success as a) LP's will cotton on if they see regular large order sizes hitting during news events and just not offer quotes if they consider it toxic and b) market participants who offer and take liquidity are forever changing as it's an open market place.

what do you consider long run?
we are running it profitable for more than 1 years, monthly 10% profit in the last 10 months...

but pls lets move to PM.
Title: Re: Global Prime
Post by: geektrader on February 17, 2014, 04:00:47 PM
>what do you consider long run?
>we are running it profitable for more than 1 years, monthly 10% profit in the last 10 months...
>but pls lets move to PM.

Indeed he is right. You might have made profit the last year, but you see how many times you had to switch brokers and didn´t find better conditions anywhere except for LMAX which has no last look, hence LPs can´t reject your trades. But indeed, they will simply reduce their liquidity or widen spreads if they get "burnt" like this. So the thing you should really do is to let your broker talk to the banks and let them setup a special feed directly for this kind of trading. Global Prime has done this for us too for example as we require special conditions too, and it´s working superb as you see from my previous posts. This way you AND the banks can make it going together.
Title: Re: Global Prime
Post by: Okda on February 17, 2014, 09:33:15 PM
Any info about any future plans to include moneybookers to fund and withdraw accounts?

Sent from my GT-N7000 using Tapatalk
Title: Re: Global Prime
Post by: jemook on February 19, 2014, 09:53:53 PM
Any info about any future plans to include moneybookers to fund and withdraw accounts?

Sent from my GT-N7000 using Tapatalk

Hi Okda,

Money Bookers no, but local bank deposits hopefully around Q2/Q3 this year.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on February 22, 2014, 09:25:40 AM

FXPIG is a broker that does not B-book.  So GP is NOT the only one. BTW, If you trade a micro account below
[/quote]
Isn't FXPIG the same as FXOpen & Forex.ee?
Title: Re: Global Prime
Post by: expertrader on February 22, 2014, 10:14:50 AM
Yes, at least their ECN account. You can log in using each other Metatrader  ;D

The big difference between FXOPen, FXPig, Forex.ee and the other brokers is that they fill orders between clients, so, traders are liquidity providers at the same time. I find it very smart because the more clients you have, the better spreads you offer and the less trades you have to send to real market, so they save a lot in clearing costs. I don't know why more brokers do this because I find it good for everyone.
Title: Re: Global Prime
Post by: Fraois on February 22, 2014, 11:08:40 AM
Regarding the 3 minute 'lockout'

The word “lock” is probably used out of context with this issue. The delete and stop order clashed as it was executed in the same split second which sent the bridge into a “confused” state.

The 3 minute setting is an order fill time setting so the bridge will hold the order for 3 minutes in an attempt to fill the trade upon execution, on majority of cases trades are filled within the milliseconds hence we may of overlooked these settings. But because the order was met with both a delete and confirm message the “confused” bridge could not release the trade or fill it due to the clash, hence a “lock” scenario has been produced.


Is this problem fixed?
How long will be the new "lock period?"
Below 1 minute or 30 seconds?
Title: Re: Global Prime
Post by: jemook on February 24, 2014, 05:50:35 AM
Regarding the 3 minute 'lockout'

The word “lock” is probably used out of context with this issue. The delete and stop order clashed as it was executed in the same split second which sent the bridge into a “confused” state.

The 3 minute setting is an order fill time setting so the bridge will hold the order for 3 minutes in an attempt to fill the trade upon execution, on majority of cases trades are filled within the milliseconds hence we may of overlooked these settings. But because the order was met with both a delete and confirm message the “confused” bridge could not release the trade or fill it due to the clash, hence a “lock” scenario has been produced.


Is this problem fixed?
How long will be the new "lock period?"
Below 1 minute or 30 seconds?

Still liasing with our bridge provider on this. They've let us know they've never seen this situation happen before and would be very surprised to see it happen again. So we are still following up on a change and we will update you once we hear back. As I'm sure you can understand replicating a scenario like this is difficult to do so it's taking a bit longer than expected. Will keep you posted.

Cheers,
Jem
Title: Re: Global Prime
Post by: jemook on February 27, 2014, 05:07:51 AM
Credit Card update:

Website implementation is done, it works great and is ready to go. Unfortunately due to a backlog of projects our operations team can't look into connecting to our backend system and reconciliation until 21st March.

At least we have a date when it will be looked at being finished and most of the work is done.

Thank you for your patience

Jem
Title: Re: Global Prime
Post by: eagle75 on March 01, 2014, 01:36:14 AM
please add ctrader ! it's number 1 to trade forex in my opinion ..  :)
Title: Re: Global Prime
Post by: deathlord on March 01, 2014, 11:10:03 AM
Forced update from 509 to 600 apparently last night, after windows update ... only 1 MT4 from GP open, no other brokers, no other MT4 ever updated on that system. Thanks a lot Metatrader ...  >:(

Now let's hope that all keeps working ...  :(
Title: Re: Global Prime
Post by: Fraois on March 03, 2014, 05:47:49 PM
Jeremy changed his picture. It signals something big is going to happen!
Title: Re: Global Prime
Post by: jemook on March 05, 2014, 05:38:55 AM
Forced update from 509 to 600 apparently last night, after windows update ... only 1 MT4 from GP open, no other brokers, no other MT4 ever updated on that system. Thanks a lot Metatrader ...  >:(

Now let's hope that all keeps working ...  :(

How'd you go? We've got Auto-Update set to 'DISABLE' but it seems that some clients MT4 platforms are updating sporadically either way. I think by now it's a good idea to start getting used to the new version in case MQ discontinue allowing logins with previous versions.

please add ctrader ! it's number 1 to trade forex in my opinion ..  :)

It's one of the platforms we are looking at. Would love to hear opinions from any traders that's used it so feel free to comment further.

Jeremy changed his picture. It signals something big is going to happen!

LOL.. The only thing that's changed is my hairstyle  ;)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: mmaker on March 05, 2014, 06:27:56 AM
please add ctrader ! it's number 1 to trade forex in my opinion ..  :)
I tried cTrader platform and found it somewhat archaic for manual traders. I've used DealBook360, Realtick (http://www.realtick.com/realtick.aspx?type=Trading_Solutions&id=1150) and TradeStation (http://www.tradestation.com/products/forex), and got used to Parent/Contingent or OCO/OSO conditional orders handling both multiple entries and multiple exits. For MT4 platform, I use drag-and-drop MQL scripts to automate the opening of multiple pending orders and other manual actions. I also use Luktom EA (now FVOE v1.6.3 (http://fxcraft.biz/en/product/fxcraft-visual-order-editor/)) on MT4 to semi-automate the order management such as multiple take profits and trailing stop, as well as drag-and-adjust live order lines. I'm sure other manual/discretionary traders use similar order execution tools even if we don't run automated strategies.

I can't do all these on cTrader except simple BUY, SELL, STOP. I also cannot put up 6 or 9 charts on one monitor and save the profile like we can in MT4, or save as customized Workspace in TradeStation or DealBook360. The technical definition of "profile" is different on cTrader, and each time I start up the platform, I had to re-create the 6 or 9 chart windows all over again. I have not looked at cTrader news nor got involved with their discussion forums so I'm not sure what improvement they have made since.  But it's so lacking that I can't agree to your calling it "No. 1".
Title: Re: Global Prime
Post by: deathlord on March 05, 2014, 08:28:35 AM

Forced update from 509 to 600 apparently last night, after windows update ... only 1 MT4 from GP open, no other brokers, no other MT4 ever updated on that system. Thanks a lot Metatrader ...  >:(

Now let's hope that all keeps working ...  :(

How'd you go? We've got Auto-Update set to 'DISABLE' but it seems that some clients MT4 platforms are updating sporadically either way. I think by now it's a good idea to start getting used to the new version in case MQ discontinue allowing logins with previous versions.
Well, still waiting for some real trading results. No visible errors so far, and backtests look somewhat correct.
Title: Re: Global Prime
Post by: HFT Group on March 05, 2014, 09:44:29 AM
Been running build 610 live and demo for a week now and no issues.

One observation only so far.........updated mt4i trade copier ea doesn't seem to like broadcasting more than one channel per sender now.
Title: Re: Global Prime
Post by: littlemax on March 05, 2014, 10:31:54 AM
Been running build 610 live and demo for a week now and no issues.

One observation only so far.........updated mt4i trade copier ea doesn't seem to like broadcasting more than one channel per sender now.

I have the copier v1.52 running live ok with 2 channels on 1 sender on build 610 IC Mkts -with 2 charts loaded with one channel on each chart for sender, not 2 channels on one chart comma separated in settings.
Title: Re: Global Prime
Post by: HFT Group on March 05, 2014, 11:20:48 AM
Been running build 610 live and demo for a week now and no issues.

One observation only so far.........updated mt4i trade copier ea doesn't seem to like broadcasting more than one channel per sender now.

I have the copier v1.52 running live ok with 2 channels on 1 sender on build 610 IC Mkts -with 2 charts loaded with one channel on each chart for sender, not 2 channels on one chart comma separated in settings.

I had mine setup like that but missed trades today on 2 accounts. When I investigated the two receivers showed last heartbeat dated 2 days ago. Reloaded sender ea but same issue. Removed second channel id and it fired up no problem.......weird.
Title: Re: Global Prime
Post by: jshear on March 05, 2014, 12:16:09 PM
I have mt4i broadcasting on 7 channels with no issues using bulid 610 and version 1.52

Jeff
Title: Re: Global Prime
Post by: HFT Group on March 05, 2014, 12:22:22 PM
I have mt4i broadcasting on 7 channels with no issues using bulid 610 and version 1.52

Jeff

Might be a conflict issue with earlier version still installed or something on my end. Will do a fresh install after manually deleting any older versions.
Title: Re: Global Prime
Post by: Viktory on March 05, 2014, 06:48:09 PM
Similar to cTrader, we also have Protrader (an even better option, I presume):
http://pfsoft.com/
http://protrader.com/ (http://protrader.com/)

Have you tried it, mmaker?
Title: Re: Global Prime
Post by: compujock on March 05, 2014, 09:04:31 PM
I like protrader very much.  Just not many good brokers with it yet.  I would use it on GP if it was offered.
Title: Re: Global Prime
Post by: HFT Group on March 05, 2014, 11:36:21 PM
Got the mt4i copier issue sorted ok.
You cannot add extra channels 'on the fly'. You must remove the sender ea, reload it onto the chart then input all the required channels.
Title: Re: Global Prime
Post by: reddevil on March 06, 2014, 11:00:37 PM
We should let GP decide if and when they will offer cTrader/Protrader etc, in the meantime there are lots of ASIC regulated cTrader brokers and when GP is ready you can move to GP just as easily.

One think that traders complaint about is the server freezing & slow response in MT4, with cTrader, all execution is done in UK regardless of the location of your brokers server. I have my cheap & reliable VPS in europe.

we trade as a group - each of us specialized in a single currency only, AUD for me. We eat and breathe that currency and needs to know the news before the news.  When I enter a short on AUDJPY, cAlgo inform the JPY specilalist, if he short as well, his cAlgo will inform all other cAlgo and they will short as well. This means that both AUD & JPY specialist, using independent analysis (we use our own indicators etc) concur that a short should happen, then there is a high chance that it is a winner.

Trading is a lonely activity, and we tend to see setups when there is none when we trade alone.  In this arrangement, there is no pressure to enter a trade, since someone will find an 'ideal' setup. Each of us manage our own lot sizes and we think in terms of $ wins instead of pips. Our lots sizes are average size from 10 to 30 lots per trade but 1 or 2 use 50 to 100 lots (they have multiple mortgages! or they trade for friends). My target is about $1K profit per trade but some of them $5K and our accounts are in 5 to 6 figures usually depending on how often we withdraw, so fund safety is paramount when choosing a broker.

cTrader helps, since creating any indicators/Bots require very little code and having user definable timezone and the beauty is that we don't need to use the same broker as long as it is on cTrader platform but we all use the same VPS provider to ensure speedy communications.

mmaker, I monitor 13 pairs, and when I start cTrader, all 13 pairs open up together with all the indicators as though I have not shut it down, so not sure if that is the issue that you are having.


Title: Global Prime Expat test
Post by: HFT Group on March 11, 2014, 11:51:25 AM
Just ran Expat test on live Global Prime account for prospective client and thought to post it here.

Title: Re: Global Prime
Post by: jemook on March 11, 2014, 10:26:46 PM
Thanks to all who posted about cTrader, I've added your responses to my files to go over again when we start looking at an alternative platform.

Jon - thanks for the expat test, good to see the latency is still great.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: cyberryder on March 11, 2014, 10:42:04 PM
i hate the arrogance of Metaquotes, but i won't use either cTrader or ProTrader, because i only trade with commercial EAs made for MT4. The real decision maker in this whole game is not the broker or the trader. It's the EA developer.
Title: Re: Global Prime
Post by: jemook on March 11, 2014, 10:50:57 PM
i hate the arrogance of Metaquotes, but i won't use either cTrader or ProTrader, because i only trade with commercial EAs made for MT4. The real decision maker in this whole game is not the broker or the trader. It's the EA developer.

It's interesting that you say that - I haven't thought about the EA developers leading the pack to another platform. I've heard some of the alternative platforms can convert MQL code but not sure if that works 100%. If one of the alternative platforms could accept MT4 EA's and get it working 100% that could be a game changer.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: skoda2008 on March 13, 2014, 02:52:25 AM
ProTrader will work with MT4 EA's no problem at all.  The only problem is it doesn't work with a MT4 compiled (ex4) file, it only works if you have the source code (mq4) - which obviously no commercial EA creator is going to give away.

ProTrader has a feature where you can compile your EA to a dll and run it from the command line, rather than open the full-blown charting package - that sounds like a pretty enticing feature for running EA's on a VPS to me.
Title: Re: Global Prime
Post by: geektrader on March 13, 2014, 03:27:05 AM

It's interesting that you say that - I haven't thought about the EA developers leading the pack to another platform. I've heard some of the alternative platforms can convert MQL code but not sure if that works 100%. If one of the alternative platforms could accept MT4 EA's and get it working 100% that could be a game changer.

Cheers,
Jeremy

There is a solution and you can still trade it via MT4 / 5. See: http://www.donnaforex.com/forum/index.php?topic=12438.0 (http://www.donnaforex.com/forum/index.php?topic=12438.0)
Title: Re: Global Prime
Post by: Fraois on March 13, 2014, 09:07:23 AM
ProTrader will work with MT4 EA's no problem at all.  The only problem is it doesn't work with a MT4 compiled (ex4) file, it only works if you have the source code (mq4) - which obviously no commercial EA creator is going to give away.

ProTrader has a feature where you can compile your EA to a dll and run it from the command line, rather than open the full-blown charting package - that sounds like a pretty enticing feature for running EA's on a VPS to me.

You can try a decompiler for ex4 to mql4 and maybe it still works with its dll. You're trying to get your EAs work because they don't work on MT4 Build 600+ anymore. Am I correct?
Title: Re: Global Prime
Post by: skoda2008 on March 15, 2014, 11:51:46 PM
You're trying to get your EAs work because they don't work on MT4 Build 600+ anymore. Am I correct?

Personally I only use EA's I have written myself so no problem running them in any version, I was just mentioning it for the benefit of others.  The main attraction of ProTrader for me is a back tester that actually works using tick data and multiple currencies.

Anyway, not really related to Global Prime, sorry for side-tracking.
Title: Re: Global Prime
Post by: primi on March 19, 2014, 05:12:42 PM
Is there an agreement for broker to broker transfers with Alpari UK do you know?
Title: Re: Global Prime
Post by: jemook on March 19, 2014, 10:21:25 PM
Is there an agreement for broker to broker transfers with Alpari UK do you know?

Hi primi,

I would email Alpari UK just to be sure. Please email me at jeremy.k@globalprime.com.au so I can get the B2B form over to you.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on March 26, 2014, 02:43:17 AM
Quick update on credit card funding:

Implementation is moving ahead nicely - we should have a working prototype which links the payments to our backend portal early next week. Will keep you all updated as I hear more.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: koncsekinnyo on March 26, 2014, 03:12:02 PM
Next month, next week, March 21, next Wednesday, next millenium... :(
It's a neverending story... :(  :'(
Title: Re: Global Prime
Post by: Fraois on March 26, 2014, 07:06:08 PM
Quick update on credit card funding:

Implementation is moving ahead nicely - we should have a working prototype which links the payments to our backend portal early next week. Will keep you all updated as I hear more.

Cheers,
Jeremy

Hi Jeremy,

Glad to see credit card funding is in on the way! I may even get some bonus from my credit card company!

If my account is mixed funded with my existing bank account and credit card, can I choose which destination will my withdrawal go to?
Both bank account and credit card are mine and under my name.
Title: Re: Global Prime
Post by: jemook on March 27, 2014, 02:17:35 AM
Next month, next week, March 21, next Wednesday, next millenium... :(
It's a neverending story... :(  :'(

You are 100% right. Getting CC options on board has been a very long and drawn out process and we can't wait for it to be finished. I'm not trying to drag anyone along :) just keeping you updated based on what I have in front of me. Sometimes I think the best option is to not say anything at all until a project has been completed. I really don't like getting hopes up but I've got an obligation to be honest and open about where we are at with a project even if it looks like it's dragging on.

Hi Jeremy,

Glad to see credit card funding is in on the way! I may even get some bonus from my credit card company!

If my account is mixed funded with my existing bank account and credit card, can I choose which destination will my withdrawal go to?
Both bank account and credit card are mine and under my name.

That is still being decided compliance wise. From what I've heard so far both should be fine but I won't know for sure until the policy has been set in place.

Regards,
Jeremy
Title: Re: Global Prime
Post by: cyberryder on March 27, 2014, 07:17:54 AM

Quick update on credit card funding:

Implementation is moving ahead nicely - we should have a working prototype which links the payments to our backend portal early next week. Will keep you all updated as I hear more.

Cheers,
Jeremy

Hi Jeremy,

Glad to see credit card funding is in on the way! I may even get some bonus from my credit card company!

If my account is mixed funded with my existing bank account and credit card, can I choose which destination will my withdrawal go to?
Both bank account and credit card are mine and under my name.
this is a lot of hassle with nearly every broker out there. Normally you have to withraw via CC until the same amount you once funded via this credit card is reached. Only by then you can use bank wire. I dont think it will be different with GP.

Mixed funding should be avoided. I only use bank, even if it takes longer or cost more fees, but the compliance issues are far lower, so i dont get a million questions from my broker once i want to withdraw.

Title: Re: Global Prime
Post by: deathlord on March 27, 2014, 07:37:52 AM
I am not even sure if it is a compliance issue, if the identity of the client is properly confirmed. I have a feeling, that it might just be cheaper for the broker to refund the credit card transaction.  ???
Title: Re: Global Prime
Post by: GoldenBoy on March 27, 2014, 03:00:10 PM
Funding by credit or debit card is the easiest and fastest way to fund an account. I primarily use this funding method myself. With some brokers it is instantly in your metatrader account and with others it takes a few hours. No hassle dealing with banks and having to put up with delays. I will open an account soon with Global Prime and I welcome CC funding.
Title: Re: Global Prime
Post by: forex4life on April 02, 2014, 02:21:08 AM
Hi,
I have read the whole thread but some informations are outdated. For some i know the answer but I would like an update if possible... :)

- does GP offer a debit card such as Payoneer or other?
- about the spreads. Seems they are correct but seems we can find better. I know spreads, commission all are a matter of volume which is normal. In my case I trade ABOUT 200 lots per month, and I really need spread+commission to be low, around 0.6-0.9 on eurusd, and 1-1.5 on pairs such as eurjpy, gbpjpy, is this possible or do I ask too much? I don't give exact numbers here but for sure all my trades goes on many brokers and each trade will be compared to my others brokers and I really need GP to be not more bad than my current brokers.... sorry to insist but money is money and I trade for a living.
- do they still accept B2B transfers from AXI?

Thanks!
Title: Re: Global Prime
Post by: iwillsurvive on April 02, 2014, 03:16:51 AM
Hi,
I have read the whole thread but some informations are outdated. For some i know the answer but I would like an update if possible... :)

- does GP offer a debit card such as Payoneer or other?
- about the spreads. Seems they are correct but seems we can find better. I know spreads, commission all are a matter of volume which is normal. In my case I trade ABOUT 200 lots per month, and I really need spread+commission to be low, around 0.6-0.9 on eurusd, and 1-1.5 on pairs such as eurjpy, gbpjpy, is this possible or do I ask too much? I don't give exact numbers here but for sure all my trades goes on many brokers and each trade will be compared to my others brokers and I really need GP to be not more bad than my current brokers.... sorry to insist but money is money and I trade for a living.
- do they still accept B2B transfers from AXI?

Thanks!

Regarding payoneer - not yet. However, GP credit card funding is almost complete

Quick update on credit card funding:

Implementation is moving ahead nicely - we should have a working prototype which links the payments to our backend portal early next week. Will keep you all updated as I hear more.

Cheers,
Jeremy

Global Prime's EURUSD 24H spread is 0.5pips (source: http://www.myfxbook.com/forex-broker-spreads/global-prime-EURUSD-real-spread/1065,1 (http://www.myfxbook.com/forex-broker-spreads/global-prime-EURUSD-real-spread/1065,1))

After the $5.50 discounted commission, which you can get from Abundance Trading Group (as per my signature), HFT group (jon pearce - hftgroupfx.com), or Surrealistik on this forum,

EURUSD spread + comm = 0.5 + 0.55 = 1.05pips

For EURJPY, GP's 24H spread is 0.7pips (source: http://www.myfxbook.com/forex-broker-spreads/global-prime-EURJPY-real-spread/1065,7 (http://www.myfxbook.com/forex-broker-spreads/global-prime-EURJPY-real-spread/1065,7))

With the $5.50 discounted commission, your spread + comms = 0.7 + 0.55 = 1.25pips

For GBPJPY, GP's 24H spread is 1.2pips (source:http://www.myfxbook.com/forex-broker-spreads/global-prime-GBPJPY-real-spread/1065,4)

With the $5.50 discounted commission, your spread + comms = 1.2pips + 0.55 = 1.75pips

Yes, they do still accept B2B transfers from Axi.

Hope this helps!

Cheers
Title: Re: Global Prime
Post by: sienna on April 05, 2014, 04:57:09 AM
Jeremy,
Once an account has been funded, does GP offer more than one DEMO account and if so can these be used for months on end, or is there a time limit? I ask, as I am testing different strategies, one per demo account. So about 3 long term demo acc's would be very handy.
thanks
Title: Re: Global Prime
Post by: jemook on April 05, 2014, 02:25:36 PM
Jeremy,
Once an account has been funded, does GP offer more than one DEMO account and if so can these be used for months on end, or is there a time limit? I ask, as I am testing different strategies, one per demo account. So about 3 long term demo acc's would be very handy.
thanks

Hi Sienna,

You can have as many demo accounts as you'd like and they only expire if you don't place a trade or log in and 30 days pass. As long as you are trading or log in in at least once every 30 days it won't expire.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: HFT Group on April 10, 2014, 11:12:07 AM
New live Global Prime account trading FMNS directly (as opposed to copying demo account trades to live) in my signature for those interested in monitoring live account performance.
Title: Re: Global Prime
Post by: Dr ea on April 18, 2014, 02:45:48 PM
I have not tried gp before but i hear one of my friend told me that it is almost the same as axi. Axi is a much bigger brokerage firm and can trade more volume and deposit fee is free, I would choose axi over gp and icm. Perpperstone is already out of the competition.

Do not believe so many advertisement and hype, in the end, it is almost the same as one another.
Title: Re: Global Prime
Post by: HFT Group on April 18, 2014, 02:53:02 PM
I have not tried gp before but i hear one of my friend told me is that it is almost the same as axi. Axi is a much bigger brokerage firm and can trade more volume and deposit fee is free, I would choose axi over gp and icm. Perpperstone is already out of the competition.

Where do you get all this info from?  My friends' son told me he saw the Easter bunny but I won't believe it until I see the Easter bunny.
You posted that Axi is MM in Axi thread........now GP is like Axi........so GP is MM also?  Yet Jeremy can provide proof that every trade is sent to market...........I am very confused  ::)
Title: Re: Global Prime
Post by: iwillsurvive on April 19, 2014, 02:15:57 AM
I have not tried gp before but i hear one of my friend told me that it is almost the same as axi. Axi is a much bigger brokerage firm and can trade more volume and deposit fee is free, I would choose axi over gp and icm. Perpperstone is already out of the competition.

Do not believe so many advertisement and hype, in the end, it is almost the same as one another.

GP is one of the best brokers out there. they are 100% guaranteed A-book (meaning they don't trade against you). For every single trade, they are able to prove to you which liquidity provider filled your trade
Title: Re: Global Prime
Post by: Dr ea on April 21, 2014, 02:13:46 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm. 
Title: Re: Global Prime
Post by: HFT Group on April 21, 2014, 02:21:04 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.

Did your 'friend' tell you that too?  ;)
Title: Re: Global Prime
Post by: semaj on April 21, 2014, 02:37:12 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.


What level of lot size (e.g 3.0 or 4.0?) which Axi would start to intervene? Please advise.
Title: Re: Global Prime
Post by: cyberryder on April 21, 2014, 02:39:09 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.
can you please start to provide FACTS along with all your broker bashing in all those threads, so that one can verify your statements? I don't know why you invest your time here
Title: Re: Global Prime
Post by: HFT Group on April 21, 2014, 02:44:28 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.


What level of lot size (e.g 3.0 or 4.0?) which Axi would intervene? Please advise.

You really think you will get an informed answer? I highly doubt it. Better to ask someone who actually trades with the broker to give you an informed opinion instaead of 3rd party hearsay from 'a friend that uses them'.........what a joke  ???
Title: Re: Global Prime
Post by: deathlord on April 21, 2014, 02:46:49 PM
Why would I even be concerned by the size of the brokerage? As long as their business is solid, the size of the broker does not mean much to me. The size of the brokerage says absolutely nothing, because it doesn't say anything about their finances, about their risk management or even about the quality of service they provide.
Title: Re: Global Prime
Post by: HFT Group on April 21, 2014, 02:49:11 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.
can you please start to provide FACTS along with all your broker bashing in all those threads, so that one can verify your statements? I don't know why you invest your time here

YAY! Glad someone else sees whats going on here..........seems to be going from broker to broker, thread to thread. We should take bets on what brokers next on the 'hit list'.
Title: Re: Global Prime
Post by: cyberryder on April 21, 2014, 02:52:02 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.
can you please start to provide FACTS along with all your broker bashing in all those threads, so that one can verify your statements? I don't know why you invest your time here

YAY! Glad someone else sees whats going on here..........seems to be going from broker to broker, thread to thread. We should take bets on what brokers next on the 'hit list'.
for now he is a strong candidate for my ignore list
Title: Re: Global Prime
Post by: semaj on April 21, 2014, 02:54:26 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.


What level of lot size (e.g 3.0 or 4.0?) which Axi would intervene? Please advise.

You really think you will get an informed answer? I highly doubt it. Better to ask someone who actually trades with the broker to give you an informed opinion instaead of 3rd party hearsay from 'a friend that uses them'.........what a joke  ???

My query is opened to all members to answer.

In fact, I just want to know, is it true a broker would start to intervene when our lot size increase?
Title: Re: Global Prime
Post by: HFT Group on April 21, 2014, 03:04:54 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.
can you please start to provide FACTS along with all your broker bashing in all those threads, so that one can verify your statements? I don't know why you invest your time here

YAY! Glad someone else sees whats going on here..........seems to be going from broker to broker, thread to thread. We should take bets on what brokers next on the 'hit list'.
for now he is a strong candidate for my ignore list

Now that's the most intelligent comment relating to his posts so far! Think I will join you  :D
Title: Re: Global Prime
Post by: HFT Group on April 21, 2014, 03:11:26 PM
I just get another insight that gp is even smaller than icm. Icm is better than gp.

As for Axi, when lot size increases, they will start to manipulate but axi can trade more volume than icm.


What level of lot size (e.g 3.0 or 4.0?) which Axi would intervene? Please advise.

You really think you will get an informed answer? I highly doubt it. Better to ask someone who actually trades with the broker to give you an informed opinion instaead of 3rd party hearsay from 'a friend that uses them'.........what a joke  ???

My query is opened to all members to answer.

In fact, I just want to know, is it true a broker would start to intervene when our lot size increase?

Not a reputable broker no, and certainly not any of the ones we are discussing here. Your main issue would be lack of liquidity with very large lot sizes or competing for that liquidity with other traders using same ea/strategy/mam/pamm etc.
Title: Re: Global Prime
Post by: Dr ea on April 21, 2014, 03:42:59 PM
Small that mean it cant hold large volume.

Anyway, icm is better than gp for sure. As for axi, they are mm broker so when there huge lot size they will send to their mm feed.
Title: Re: Global Prime
Post by: Viktory on April 21, 2014, 04:01:06 PM
"Dr ea", talking about large orders and deep liquidity, what can you tell me about?:
http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918 (http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918)

And "icm is better than gp for sure"... yes, of course... as other people has already told you, can you post any real proof of that?... please stop writing silly biased statements that only serve to waste space.
Title: Re: Global Prime
Post by: Okda on April 21, 2014, 05:22:25 PM
Kindly ask your friend for another forum to share his insights at

Sent from my GT-N7000 using Tapatalk

Title: Re: Global Prime
Post by: timo on April 22, 2014, 08:42:40 AM
Does GP have a UK server by any chance?

Or do they just live at the NY datacenter?
Title: Re: Global Prime
Post by: caddyhexe on April 22, 2014, 09:24:05 AM
This may have been asked and answered...

GP PAMMs

Do you use a bridge ? Which one? Are limit orders treated as REAL limits or just DUMPED as a market order?

If they are treated as real limit orders do they just look at the TOP of the price feed ladder?

I will give an example:

I have 25 lots to sell at 1.30250 but the top of the feed has only 20 lots bid so no fill.

However the ladder looks like this

20 bid at 1.30252
15 bid at 1.30250

I should get filled if the system looks at the whole ladder.

Which version does GP use as I have experience where only the 1st bid is used for volume (when treated as a REAL limit order)
Title: Re: Global Prime
Post by: iwillsurvive on April 22, 2014, 09:51:37 AM
This may have been asked and answered...

GP PAMMs

Do you use a bridge ? Which one? Are limit orders treated as REAL limits or just DUMPED as a market order?

If they are treated as real limit orders do they just look at the TOP of the price feed ladder?

I will give an example:

I have 25 lots to sell at 1.30250 but the top of the feed has only 20 lots bid so no fill.

However the ladder looks like this

20 bid at 1.30252
15 bid at 1.30250

I should get filled if the system looks at the whole ladder.

Which version does GP use as I have experience where only the 1st bid is used for volume (when treated as a REAL limit order)

It should be a market order.
Title: Re: Global Prime
Post by: caddyhexe on April 22, 2014, 10:02:25 AM
It should be a market order.

I hope not...this is where most of the BIG slippage occurs on larger orders
Title: Re: Global Prime
Post by: viltsu on April 22, 2014, 12:06:32 PM
Does the GP allow SEPA_transfers? Do you have european bank account so no extra fees are deducted when depositing?

Thanks
Title: Re: Global Prime
Post by: HFT Group on April 22, 2014, 02:22:46 PM
Does GP have a UK server by any chance?

Or do they just live at the NY datacenter?

Global Prime server is NY data center.
Title: Re: Global Prime
Post by: timo on April 22, 2014, 02:37:02 PM
Does GP have a UK server by any chance?

Or do they just live at the NY datacenter?

Global Prime server is NY data center.

Ta Jon
Title: Re: Global Prime
Post by: Fraois on April 22, 2014, 06:53:44 PM
It should be a market order.

I hope not...this is where most of the BIG slippage occurs on larger orders

Check out this post by geektrader. I guess Jeremy is a nice guy and is willing to arrange a deeper liquidity feed for larger orders. What you need is deeper liquidity.
http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918 (http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918)

I actually posted on this thread to ask GP's MT4 bridge to put limit directly on Integral's matching engine, but it turned out their bridge provider didn't recommend this. Yes, their OneZero bridge simulates limit orders by firing off market orders when price is hit. Is it really better to put direct limit orders inside Integral? I think it's not the point...the volume/depth on the top of the book is what really matters and also rejection rate. Note that if a liquidity taker's limit orders sit inside Integral's matching engine, they're likely not qualified to be shown "on the book" which means other traders cannot fill your limit orders directly. Things go back to the depth provided by the LPs. You need a special feed that expect a minimum ticket size of at least $1 million. It's a volume game. I'm sure GP will be more than happy to help you out. If you want REAL limit orders that guarantee your limit orders filled precisely at the price without slippage but may "not" fill your whole order completely, you'd better try other brokers. Go check out this thread!  http://www.donnaforex.com/forum/index.php?topic=12122.0 (http://www.donnaforex.com/forum/index.php?topic=12122.0)

It really depends on what you need. If you run a managed account, you may choose to accept your orders which may be filled partially but always at the price you want in order to control risk. But I guess in the case of PAMM...it's better to get all your subscribers filled even if there's a possible slippage rather than not filling some subscribers.
Title: Re: Global Prime
Post by: caddyhexe on April 23, 2014, 01:27:00 PM
...
It really depends on what you need. If you run a managed account, you may choose to accept your orders which may be filled partially but always at the price you want in order to control risk. But I guess in the case of PAMM...it's better to get all your subscribers filled even if there's a possible slippage rather than not filling some subscribers.

This cannot happen on a PAMM that some subscribers do not get filled. If an open position has 60% partially filled then all subscribers get 60% of their postions closed, hence Percent Allocation Management Module.
Title: Re: Global Prime
Post by: iwillsurvive on April 23, 2014, 01:34:25 PM
It should be a market order.

I hope not...this is where most of the BIG slippage occurs on larger orders

Check out this post by geektrader. I guess Jeremy is a nice guy and is willing to arrange a deeper liquidity feed for larger orders. What you need is deeper liquidity.
http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918 (http://www.donnaforex.com/forum/index.php?topic=9273.msg299918#msg299918)

I actually posted on this thread to ask GP's MT4 bridge to put limit directly on Integral's matching engine, but it turned out their bridge provider didn't recommend this. Yes, their OneZero bridge simulates limit orders by firing off market orders when price is hit. Is it really better to put direct limit orders inside Integral? I think it's not the point...the volume/depth on the top of the book is what really matters and also rejection rate. Note that if a liquidity taker's limit orders sit inside Integral's matching engine, they're likely not qualified to be shown "on the book" which means other traders cannot fill your limit orders directly. Things go back to the depth provided by the LPs. You need a special feed that expect a minimum ticket size of at least $1 million. It's a volume game. I'm sure GP will be more than happy to help you out. If you want REAL limit orders that guarantee your limit orders filled precisely at the price without slippage but may "not" fill your whole order completely, you'd better try other brokers. Go check out this thread!  http://www.donnaforex.com/forum/index.php?topic=12122.0 (http://www.donnaforex.com/forum/index.php?topic=12122.0)

It really depends on what you need. If you run a managed account, you may choose to accept your orders which may be filled partially but always at the price you want in order to control risk. But I guess in the case of PAMM...it's better to get all your subscribers filled even if there's a possible slippage rather than not filling some subscribers.

I last checked with Jeremy awhile ago, you will need about 2000 lots monthly or more in order to receive a special customised feed like Geektrader's PAMM
Title: Re: Global Prime
Post by: jemook on May 01, 2014, 01:39:26 AM
Exclusive: JFSA With ASIC to Prohibit Aussie FX Brokers from Accepting Japanese Residents

"Japanese financial regulators have been exercising their global strength in the world of currency trading, as their latest decree plans to forbid Australian financial services providers from dealing with Japanese resident clients.

Forex Magnates has learnt that the regulator is pushing brokers to abandon Japanese-based traders."

http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/ (http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/)

This is big news, a lot of the Australian brokers will be hit hard by this ruling where Australian brokers may not be able to accept Japanese clients.

First the USA, now Japan.. Interesting times, will keep you updated as we hear more.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: iwillsurvive on May 01, 2014, 08:39:18 AM
Exclusive: JFSA With ASIC to Prohibit Aussie FX Brokers from Accepting Japanese Residents

"Japanese financial regulators have been exercising their global strength in the world of currency trading, as their latest decree plans to forbid Australian financial services providers from dealing with Japanese resident clients.

Forex Magnates has learnt that the regulator is pushing brokers to abandon Japanese-based traders."

http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/ (http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/)

This is big news, a lot of the Australian brokers will be hit hard by this ruling where Australian brokers may not be able to accept Japanese clients.

First the USA, now Japan.. Interesting times, will keep you updated as we hear more.

Cheers,
Jeremy

Hope this doesn't happen...
Title: Re: Global Prime
Post by: Fraois on May 01, 2014, 06:11:17 PM
Sorry for all Mrs. Watanabes
Where else can they go?
Title: Re: Global Prime
Post by: 4EverMaAT on May 02, 2014, 05:11:18 AM
Exclusive: JFSA With ASIC to Prohibit Aussie FX Brokers from Accepting Japanese Residents

"Japanese financial regulators have been exercising their global strength in the world of currency trading, as their latest decree plans to forbid Australian financial services providers from dealing with Japanese resident clients.

Forex Magnates has learnt that the regulator is pushing brokers to abandon Japanese-based traders."

http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/ (http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/)

This is big news, a lot of the Australian brokers will be hit hard by this ruling where Australian brokers may not be able to accept Japanese clients.

First the USA, now Japan.. Interesting times, will keep you updated as we hear more.

Cheers,
Jeremy

Please keep us updated.  I thought about GP as soon as I read this article and was getting ready to post a link here but you probably got bombarded by emails anyway.

All it does is push people offshore, where they are more likely to get ripped off.   Why target Australia specifically?  Jealousy?  I think it is protectionist more than anything else. 

edit:  does GP intend to diversify into another jurisdiction?  Like the UK, NZ, Hong Kong, EU (not necessarily Cyprus, lol).  ASIC was becoming a golden ticket into the Asian region and most of the world.  But perhaps having at least 1 additional jurisdiction to bounce clients to.

Would GP have something in a more flexible offshore location like BVI, Malta, Cayman Islands, etc?  That would be interesting.
Title: Re: Global Prime
Post by: Managed-Forex.com on May 05, 2014, 10:58:45 PM
Exclusive: JFSA With ASIC to Prohibit Aussie FX Brokers from Accepting Japanese Residents

"Japanese financial regulators have been exercising their global strength in the world of currency trading, as their latest decree plans to forbid Australian financial services providers from dealing with Japanese resident clients.

Forex Magnates has learnt that the regulator is pushing brokers to abandon Japanese-based traders."

http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/ (http://forexmagnates.com/protecting-your-own-japan-to-prohibit-australian-fx-brokers-from-dealing-with-its-residents/)

This is big news, a lot of the Australian brokers will be hit hard by this ruling where Australian brokers may not be able to accept Japanese clients.

First the USA, now Japan.. Interesting times, will keep you updated as we hear more.

Cheers,
Jeremy

Please keep us updated.  I thought about GP as soon as I read this article and was getting ready to post a link here but you probably got bombarded by emails anyway.

All it does is push people offshore, where they are more likely to get ripped off.   Why target Australia specifically?  Jealousy?  I think it is protectionist more than anything else. 

edit:  does GP intend to diversify into another jurisdiction?  Like the UK, NZ, Hong Kong, EU (not necessarily Cyprus, lol).  ASIC was becoming a golden ticket into the Asian region and most of the world.  But perhaps having at least 1 additional jurisdiction to bounce clients to.

Would GP have something in a more flexible offshore location like BVI, Malta, Cayman Islands, etc?  That would be interesting.

I think this is done to be more in control of companies dealing with Forex with their citizens. I guess JFSA is not able to punish GP or any other AUS broker if something goes wrong. Why AUS? Simply because a lot of Japanese traders choose Australian brokers I guess... Possibly, because geographically Japan is 'near' to Australia or JFSA some-kindly discovered that a biggest part of Japanese traders that uses foreign brokers uses Australian brokers.

Secondly, as far as I am concerned JFSA done this long time ago already, if you are Japanese FXCM UK won't let you open account with them, they will send you to FXCM JP. The only reason why brokers were keeping having Japanese clients is simply that JFSA is not as powerfull or big as NFA which will try to punish you anywhere in the world, I guess.

Regards.

P.S. Wanted to add that as far as I know Japanese retail FX market is biggest in the world, which is interesting to know.
Title: Re: Global Prime
Post by: jemook on May 14, 2014, 10:14:16 AM
Does GP intend to diversify into another jurisdiction?  Like the UK, NZ, Hong Kong, EU (not necessarily Cyprus, lol).  ASIC was becoming a golden ticket into the Asian region and most of the world.  But perhaps having at least 1 additional jurisdiction to bounce clients to.

Would GP have something in a more flexible offshore location like BVI, Malta, Cayman Islands, etc?  That would be interesting.

Thanks for your question :)

Not at this time... There's still quite a few things we'd like to get done with GP before we could start looking at being registered/license with another country.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on May 25, 2014, 04:43:54 PM
Hi Jeremy,

Some members like geektrader already made suggestions to upgrade your server because it tends to reduce the execution time by 100 milliseconds.
http://www.donnaforex.com/forum/index.php?topic=5761.msg310462#msg310462 (http://www.donnaforex.com/forum/index.php?topic=5761.msg310462#msg310462) 

Can you test on the demo server first if you feel uncomfortable with the update? Metaquotes is believed to push another new server update and ban Build 509 protocols by June or July. The currenent new server is "still compatible" with Build 509 that many traders still rely on in order to get their old EAs running. Remember to turn the auto-update off once the upgrade is complete. Maybe it's the time for a update before it's too late and ban Build 509 forever!

Regards,
Fraois
Title: Re: Global Prime
Post by: jemook on May 26, 2014, 02:52:38 AM
Hi Jeremy,

Some members like geektrader already made suggestions to upgrade your server because it tends to reduce the execution time by 100 milliseconds.
http://www.donnaforex.com/forum/index.php?topic=5761.msg310462#msg310462 (http://www.donnaforex.com/forum/index.php?topic=5761.msg310462#msg310462) 

Can you test on the demo server first if you feel uncomfortable with the update? Metaquotes is believed to push another new server update and ban Build 509 protocols by June or July. The currenent new server is "still compatible" with Build 509 that many traders still rely on in order to get their old EAs running. Remember to turn the auto-update off once the upgrade is complete. Maybe it's the time for a update before it's too late and ban Build 509 forever!

Regards,
Fraois

Yep, we are in touch with our server hosts about this and looking forward to getting switched over. Metaquotes keep pushing new server updates so they need to test before implementing the update.

Should have an answer of when they intend to switch us over by the end of the week.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: rockit on May 30, 2014, 05:30:10 PM

I'd like to know the demo server name or url; I'd like to register a demo account but do not need another instance of mt4 :p








Title: Re: Global Prime
Post by: jemook on June 02, 2014, 05:05:38 AM
Servers have been updated and it's amazing how much faster the execution is. Attached screenshot is from Beeks FX VPS, Live account
Title: Re: Global Prime
Post by: HFT Group on June 02, 2014, 05:14:31 AM
Servers have been updated and it's amazing how much faster the execution is. Attached screenshot is from Beeks FX VPS, Live account

Can certainly confirm faster times on my live account also using Beeks.
Title: Re: Global Prime
Post by: Fraois on June 02, 2014, 09:43:56 AM
Servers have been updated and it's amazing how much faster the execution is. Attached screenshot is from Beeks FX VPS, Live account

Can certainly confirm faster times on my live account also using Beeks.

Scalpers enjoy!

Cheers
Title: Re: Global Prime
Post by: Fraois on June 05, 2014, 05:55:14 PM
Servers have been updated and it's amazing how much faster the execution is. Attached screenshot is from Beeks FX VPS, Live account

Great to see GP made this improvement on the MT4 server just in time before another "major update" that is planning to ban build 509 protocols and create other unexpected new troubles for sure ;)
http://forum.mql4.com/63391 (http://forum.mql4.com/63391)
Title: Re: Global Prime
Post by: Fraois on June 06, 2014, 07:18:32 PM
i hate the arrogance of Metaquotes, but i won't use either cTrader or ProTrader, because i only trade with commercial EAs made for MT4. The real decision maker in this whole game is not the broker or the trader. It's the EA developer.

It's interesting that you say that - I haven't thought about the EA developers leading the pack to another platform. I've heard some of the alternative platforms can convert MQL code but not sure if that works 100%. If one of the alternative platforms could accept MT4 EA's and get it working 100% that could be a game changer.

Cheers,
Jeremy

The latest MT4 killer platform: so far...non!
http://forexmagnates.com/if-you-cant-join-them-beat-them-looking-for-the-next-big-thing/ (http://forexmagnates.com/if-you-cant-join-them-beat-them-looking-for-the-next-big-thing/)
It looks like not only traders hate Metaquotes but brokers as well. However, both can't live without it like some drug addiction

End of alternative platform discussions.

Title: Re: Global Prime
Post by: jemook on June 16, 2014, 06:55:59 AM
i hate the arrogance of Metaquotes, but i won't use either cTrader or ProTrader, because i only trade with commercial EAs made for MT4. The real decision maker in this whole game is not the broker or the trader. It's the EA developer.

It's interesting that you say that - I haven't thought about the EA developers leading the pack to another platform. I've heard some of the alternative platforms can convert MQL code but not sure if that works 100%. If one of the alternative platforms could accept MT4 EA's and get it working 100% that could be a game changer.

Cheers,
Jeremy

The latest MT4 killer platform: so far...non!
http://forexmagnates.com/if-you-cant-join-them-beat-them-looking-for-the-next-big-thing/ (http://forexmagnates.com/if-you-cant-join-them-beat-them-looking-for-the-next-big-thing/)
It looks like not only traders hate Metaquotes but brokers as well. However, both can't live without it like some drug addiction

End of alternative platform discussions.

Yep so far no one has really come out with an 'MT4 killer' just yet. We do have clients asking for alternative platforms but the demand is for an alternative rather than a huge collective scream of 'We want platform X'.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on June 16, 2014, 07:00:59 AM
Over the weekend we moved across the road to a new office and it feels so good to be here. There's now heaps of space available to build our team up and in general a much nicer environment to work from. Our new address is :

Level 27, 25 Bligh Street,
Sydney, NSW, 2000
Australia

Here's the view outside my window:
(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FHi17e2k.jpg&hash=81525934213269d997392bd61bc98669)

Now I can see what one of our LPs Deutsche Bank is up to from my window :)

Feel free to come and visit and say hi at any time.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: deathlord on June 17, 2014, 09:29:08 PM
Nice view ...

If it wasn't a 24h flight ;)
Title: Re: Global Prime
Post by: jemook on June 24, 2014, 10:21:20 AM
Hi All,

Daily statements were sent out intermittently over the last week due to IP changes with our office move. Glad to say we are done with the changes and it is all fixed now and they should be sent out as before.

Thank you

Cheers,
Jeremy
Title: Re: Global Prime
Post by: deathlord on June 24, 2014, 10:43:58 AM
Jeremy, I didn't receive any statement between June 12 and this morning, but as long as the monthly statement is correct, I don't need the missing daily ones. :)
Title: Re: Global Prime
Post by: jemook on June 25, 2014, 01:59:20 AM
Jeremy, I didn't receive any statement between June 12 and this morning, but as long as the monthly statement is correct, I don't need the missing daily ones. :)

Hey buddy,

You can email me at jeremy.k@globalprime.com.au for the missing statements if you'd like. You can also generate your own statements using Account History in MT4.

They should be fixed now so your monthly statement should come through just fine :)

Cheers,
Jeremy
Title: Global Prime and JFD Brokers
Post by: Arpad on June 26, 2014, 12:26:16 PM
I just want you to know that there is another brokerage that offers nearly the same what Global Prime:
JFD Brokers.
None of them has license for market making (afaik), i.e. both of them are 100% STP brokers.
Both JFD and GP outsourced the whole brokerage/pricing/aggregation/execution technology, or to put it another way, they deploy the technology offered by Integral.
Both of them offer post-trade transparency, i.e. they provide the details of the order execution, which LP took your trade, which LPs rejected, and the milliseconds that all of the execution took. (Anyway, there are others that offer this as well.)
 
I assume most of you know the advantages of JFD and/or GP, since both of them advertise it, so just let me draw your attention to their weaknesses, which are also common for them (and for the vast majority of retail brokerages):
 
1) Limit orders are not real limit orders.
When the price triggers the limit order, the Integral bridge (that connects the crappy MT4 to the LPs) releases a market order.
This is not the best solution, since you can get not only positive but also negative slippage on a limit order.
This totally defeats the purpose of a limit order.
 
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution.
 
3) Both of them offer only the crappy MetaTrader 4 trading platform.
Although it might be assumed that this is not a drawback for most traders; quite the contrary, they deem MT4 necessary.
 
 
One more remark:
If you check the website of JFDBrokers, you will find that they depict themselves as if they were revolutionary.
I don’t think that is the case. Although both GP and JFD are in the minority, because total lack of conflict-of-interest and offering trade receipts is not common amongst retail brokerages, JFD’s heavy marketing lingo is deceiving. I would venture to say that they even lie when they say: “We invest more in Technology than in Marketing”. This is bullshit, since adopting the technology of Integral doesn’t require ANY investment. A few thousand dollars monthly fee is not an investment, but an operational cost.
 
 
I just write this for all of you to know this.
I don’t have any experience with any of these brokerages.
It really comes down to the quality of execution.
If you have experience (or sound opinion) with both of these brokerages, please share your findings with us.
I’m particularly interested in why would one be better or worse compared to the other.
Title: Re: Global Prime and JFD Brokers
Post by: Fraois on June 26, 2014, 08:15:37 PM
I just want you to know that there is another brokerage that offers nearly the same what Global Prime:
JFD Brokers.
None of them has license for market making (afaik), i.e. both of them are 100% STP brokers.
Both JFD and GP outsourced the whole brokerage/pricing/aggregation/execution technology, or to put it another way, they deploy the technology offered by Integral.
Both of them offer post-trade transparency, i.e. they provide the details of the order execution, which LP took your trade, which LPs rejected, and the milliseconds that all of the execution took. (Anyway, there are others that offer this as well.)
 
I assume most of you know the advantages of JFD and/or GP, since both of them advertise it, so just let me draw your attention to their weaknesses, which are also common for them (and for the vast majority of retail brokerages):
 
1) Limit orders are not real limit orders.
When the price triggers the limit order, the Integral bridge (that connects the crappy MT4 to the LPs) releases a market order.
This is not the best solution, since you can get not only positive but also negative slippage on a limit order.
This totally defeats the purpose of a limit order.
 
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution.
 
3) Both of them offer only the crappy MetaTrader 4 trading platform.
Although it might be assumed that this is not a drawback for most traders; quite the contrary, they deem MT4 necessary.
 
 
One more remark:
If you check the website of JFDBrokers, you will find that they depict themselves as if they were revolutionary.
I don’t think that is the case. Although both GP and JFD are in the minority, because total lack of conflict-of-interest and offering trade receipts is not common amongst retail brokerages, JFD’s heavy marketing lingo is deceiving. I would venture to say that they even lie when they say: “We invest more in Technology than in Marketing”. This is bullshit, since adopting the technology of Integral doesn’t require ANY investment. A few thousand dollars monthly fee is not an investment, but an operational cost.
 
 
I just write this for all of you to know this.
I don’t have any experience with any of these brokerages.
It really comes down to the quality of execution.
If you have experience (or sound opinion) with both of these brokerages, please share your findings with us.
I’m particularly interested in why would one be better or worse compared to the other.

Hey Arpad,

Most brokers do not support genuine limit orders and that's a big problem not just GP and JFD. Actually both GP and JFD offer API trading, but most traders here use CrapT4. That is sad and true.

Can you suggest better MT4 brokers especially with genuine limit orders? Any brokers you recommend with better quality of execution with what spreads? What's your average lot size?
Title: Re: Global Prime and JFD Brokers
Post by: [GooSe] on June 26, 2014, 09:28:19 PM
I just want you to know that there is another brokerage that offers nearly the same what Global Prime:
JFD Brokers.
None of them has license for market making (afaik), i.e. both of them are 100% STP brokers.
Both JFD and GP outsourced the whole brokerage/pricing/aggregation/execution technology, or to put it another way, they deploy the technology offered by Integral.
Both of them offer post-trade transparency, i.e. they provide the details of the order execution, which LP took your trade, which LPs rejected, and the milliseconds that all of the execution took. (Anyway, there are others that offer this as well.)
 
I assume most of you know the advantages of JFD and/or GP, since both of them advertise it, so just let me draw your attention to their weaknesses, which are also common for them (and for the vast majority of retail brokerages):
 
1) Limit orders are not real limit orders.
When the price triggers the limit order, the Integral bridge (that connects the crappy MT4 to the LPs) releases a market order.
This is not the best solution, since you can get not only positive but also negative slippage on a limit order.
This totally defeats the purpose of a limit order.
 
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution.
 
3) Both of them offer only the crappy MetaTrader 4 trading platform.
Although it might be assumed that this is not a drawback for most traders; quite the contrary, they deem MT4 necessary.
 
 
One more remark:
If you check the website of JFDBrokers, you will find that they depict themselves as if they were revolutionary.
I don’t think that is the case. Although both GP and JFD are in the minority, because total lack of conflict-of-interest and offering trade receipts is not common amongst retail brokerages, JFD’s heavy marketing lingo is deceiving. I would venture to say that they even lie when they say: “We invest more in Technology than in Marketing”. This is bullshit, since adopting the technology of Integral doesn’t require ANY investment. A few thousand dollars monthly fee is not an investment, but an operational cost.
 
 
I just write this for all of you to know this.
I don’t have any experience with any of these brokerages.
It really comes down to the quality of execution.
If you have experience (or sound opinion) with both of these brokerages, please share your findings with us.
I’m particularly interested in why would one be better or worse compared to the other.

Very strange "first" post.

Quote
1) Limit orders are not real limit orders.
When the price triggers the limit order, the Integral bridge (that connects the crappy MT4 to the LPs) releases a market order.
This is not the best solution, since you can get not only positive but also negative slippage on a limit order.
This totally defeats the purpose of a limit order. 

Where you can with MT4?
 
 
Quote
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution. 

Where you can with MT4?

 
Quote
3) Both of them offer only the crappy MetaTrader 4 trading platform.
Although it might be assumed that this is not a drawback for most traders; quite the contrary, they deem MT4 necessary.

Wrong!

I bet it will come some advertisement ::)
Title: Re: Global Prime
Post by: jemook on June 27, 2014, 03:33:10 AM
Hi Arpad,

Thanks for the post and welcome to the forum.

Great to hear that another broker is putting their hand up and proving to clients they don't profit from losses through trade receipts showing which LP filled the trade. I hope this becomes industry standard in the coming years.

We offer FIX API and have plenty of institutional investors trading off our liquidity using the platform of their choice or our GUI interface. On the retail side, MT4 still reigns king so it's a no-brainer that it is offered and we will offer an alternative up and coming platform once traction gets under way. So far no one has come close to taking away a decent chunk out of the market share that MT4 dominates.

If a client is trading through FIX API they can choose to have trades executed as a variety of order types and options including real limit orders, Market Range Order etc.

Not everyone wants a Fill or Kill (FOK) '0 Slippage' Limit Order model so our retail stream is setup in such a way that orders are filled at the best price available by our LPs so a client can actually execute their trade.

In a FOK '0 slippage' Limit Order model if the market gaps through the limit order then the trade will not be filled if there is no price offered by our LPs at the requested price. This is great for news traders who want 0 slippage but not for the majority of clients who need their trade filled even if it's a better or worse price. In saying this we rarely receive slippage complaints and when we do it's usually by a client trading a news trading strategy which we stress is not ideal on an ECN feed. These strategies are suited to a Market Maker feed where the broker will fill whatever price the client wants.

One thing you're missing which is an important part of how a brokerage is run is the customer service and how a broker deals with their client on a personal level. On this point we are miles ahead of what is being offered by others as can be shown by our glowing Forex Peace Army (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au) reviews. Any client of ours will tell you how much they appreciate our approach to servicing them.

Global Prime offers one of the best customer service experiences, great execution and a transparent model which proves that we are on our traders side. These are the real important things that the majority of clients are looking for and at that we excel.

There is no 'one size fits all' brokerage. I always recommend clients to run their strategy with the same settings across different brokers and put the majority of their funds with the broker that is performing best for their strategy. It's easy to B2B transfer funds around these days as well which helps.

I hope this sheds some light, hopefully some clients can chime in with their experiences trading with us. In the meantime have a look at our FPA page and you'll get an idea of how our clients feel about us.

Have a great weekend

Cheers,
Jeremy
Title: Re: Global Prime and JFD Brokers
Post by: iwillsurvive on June 27, 2014, 04:35:22 AM

Quote
1) Limit orders are not real limit orders.
When the price triggers the limit order, the Integral bridge (that connects the crappy MT4 to the LPs) releases a market order.
This is not the best solution, since you can get not only positive but also negative slippage on a limit order.
This totally defeats the purpose of a limit order. 

Where you can with MT4?

FXOPEN AU, FXPIG
 
 
Quote
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution. 

Where you can with MT4?

GKFX ECN



Title: Re: Global Prime
Post by: Purri on June 27, 2014, 02:30:21 PM
In a FOK '0 slippage' Limit Order model if the market gaps through the limit order then the trade will not be filled if there is no price offered by our LPs at the requested price. This is great for news traders who want 0 slippage but not for the majority of clients who need their trade filled even if it's a better or worse price. In saying this we rarely receive slippage complaints and when we do it's usually by a client trading a news trading strategy which we stress is not ideal on an ECN feed. These strategies are suited to a Market Maker feed where the broker will fill whatever price the client wants.

Sending FOK-orders at limit-px to LPs can actually be even worse for news traders. I have discussed this with a competitor of yours which does this after I had numerous fills on the exact low a the news spike(even tho i dont trade news, the stops just happend to be triggered during this time).

What happend was that the order got routed to LP1 - it was a fast market, priced has moved on so the order got rejected (not after last-looking it for 200ms, delaying the fill and therefor degrading the execution-price even more) and sent back to the broker. Broker routes it to LP2 with the new price, again, got rejected because market has moved again meanwhile. And so on and so on until the market calmed down and the order finally got filled at the low of the move.

Bottomline: a platform where the trader can not even specify ordertypes (market, limit FOK/IOC/DAY/GTC) is simply inadequate for order entry. "Routing out to LPs" is inadequate. Last look can be very expensive for the trader. There is no good reason to accept anything of this.
Title: Re: Global Prime
Post by: Fraois on June 27, 2014, 02:58:34 PM
How long is a "LAST LOOK" usually going to take?
200 milliseconds is way too much!
Title: Re: Global Prime and JFD Brokers
Post by: geektrader on July 01, 2014, 06:23:08 AM

 
Quote
2) There is no market range order type.
You can’t set a maximum deviation that defines the maximum allowable negative slippage for the order execution. 

Where you can with MT4?

GKFX ECN

That´s indeed true, it would be great if Global Prime could adapt something like this so everyone could set their execution preferences separately. I for one do prefer to get a FILL, regardless if it slips a bit. News traders might not want to have this and might prefer to have real limit orders. With the approach GKFX ECN takes, every trader can set various options to their own preferences. I really hope Global Prime can adapt something like that in the future too! That would make it even more outstanding.

Title: Re: Global Prime
Post by: jshear on July 01, 2014, 02:24:34 PM
Hi everyone after speaking at length with the trader of Trusted FX he has agreed to keep the Global Prime MAMM active. He was very impressed on how on there end they credited all clients immediately.Also after lengthy investigation by Meta FX the MAMM manager they have found that there is a conflict with Meta FX MAMM manager and my MT4i trade copier. If a partial trade is closed on a sub account the  duplicator software closes the balance of the trade on the slave. So going forward no clients can  disconnect until the trades are closed and flat in the MAMM so we have no issues again. Thank you Global Prime for your excellent support and customer service.

Cheers

Jeff ;)
Title: Re: Global Prime
Post by: riccardo1981 on July 01, 2014, 02:52:07 PM
Only to understand..  How GP refunded the clients?  With new open position?
Title: Re: Global Prime
Post by: jemook on July 02, 2014, 01:03:14 AM
Thanks Jeff, looking forward to out continued work together.

riccardo1981 - a position was closed on a slave which resulted in the master position being closed due to a technical issue between the trade copier / MAM software. The position was re-opened at a better price and as such we rebated the total commission to close and re-open the trades.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: MaximB13 on July 02, 2014, 01:29:08 PM
Not sure, if it's the right place to complain about the GP, but...
Today, tried to enter the market during US ADP Non-Farm Employment Change release.
Here are the logs:
Code: [Select]
13:14:57.012 : order buy market 0.01 USDJPY sl: 0.000 tp: 0.000
13:15:12.471 : order was opened : #1990012 buy 0.01 USDJPY at 101.673 sl: 0.000 tp: 0.000
13:15:15.638 : close order #1990012 buy 0.01 USDJPY at 101.673 sl: 0.000 tp: 0.000 at price 0.000
13:16:20.550 : connect failed [No connection]
13:16:26.166 : login
13:16:27.554 : previous successful authorization performed from 38.76.17.48
13:17:09.518 : close order #1990012 buy 0.01 USDJPY at 101.673 sl: 0.000 tp: 0.000 at price 0.000
13:17:09.846 : order #1990012 buy 0.01 USDJPY at 101.673 sl: 0.000 tp: 0.000 closed at price 101.600

It took 15 seconds to open(!!!), and  ofcourse my order took terrible position, and when I tried to close it - connection was lost. :-[
I guess Global Prime is no-no for the news traders.
Title: Re: Global Prime
Post by: kaltrax on July 02, 2014, 01:35:29 PM
Normally News traders place his orders Before event to avoid this situation...

Never chase a market order in news event if you want to survive...  ;)
Title: Re: Global Prime
Post by: MaximB13 on July 02, 2014, 01:43:58 PM
Normally News traders place his orders Before event to avoid this situation...

Never chase a market order in news event if you want to survive...  ;)
I trade it different :)

And yeah, just mentioned, there was a freeze of about 15 seconds according to the market watch time and then connection dropped. Termianl placed the order and connection was lost.
Title: Re: Global Prime
Post by: catbanks on July 02, 2014, 02:09:20 PM
lost connection is common even in VPS in my experience.
Title: Re: Global Prime
Post by: MaximB13 on July 02, 2014, 02:20:12 PM
lost connection is common even in VPS in my experience.
I don't know...Maybe some issue with that, but there were 2 more brokers on, and they did not lost connection.
Title: Re: Global Prime
Post by: jemook on July 02, 2014, 02:37:41 PM
Hi Maxim,

Thanks for letting us know.

In terms of trading over high impact news announcements I always strongly discourage this on an ECN broker and I spoke to you before you funded your account about your news trading strategy and how it might not be suitable at Global Prime.

Please see the following trade receipt for the trade in question (also attached):

(https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FMLv2Ms3.jpg&hash=3b7ec7cf788656ec5fa76e406945c1a6)

Your trade was entered at 12:15:00 883ms GMT and was rejected due to price moving extremely fast right on the buzzer of the news announcement. I expressed before you funded your account with complete transparency that if your strategy is based around trading news events it most probably won't work here and it seems I may have been right as you had issues with the first trade you placed in a similar fashion.

You can keep testing and of course I'm more than happy to assist with a B2B transfer to another broker if you'd like to try elsewhere.

Regards,
Jeremy
Title: Re: Global Prime
Post by: MaximB13 on July 02, 2014, 03:00:57 PM
Hello Jeremy,
thanks for the quick answer.
I don't remember, that you've been discouraging me not to trade news with you, but what ever  :-[ .
I was looking for a suitable broker. Who knew, thought you might be the one. Had to try.

What about the freeze and disconnect? Any clues what happened? Just want to sort it out.

Regarding transfering money to another broker, I'll get in touch with you via email.
 
Best regards.
Title: Re: Global Prime
Post by: jemook on July 02, 2014, 03:02:55 PM
Hello Jeremy,
thanks for the quick answer.
I don't remember, that you've been discouraging me not to trade news with you, but what ever  :-[ .
I was looking for a suitable broker. Who knew, thought you might be the one. Had to try.

What about the freeze and disconnect? Any clues what happened? Just want to sort it out.

Regarding transfering money to another broker, I'll get in touch with you via email.
 
Best regards.

I hope I didn't confuse you with another Maxim .. So sorry if I have! I'm at home now so can see more of my records at work. Anyway email me and we'll work something out, no harm done :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: riccardo1981 on July 12, 2014, 06:33:18 PM
Hello Jeremy.. GP in the future will permit to fund the account also with other modality ( eg. credit card, moneybookers or an european bank ? )

Many Thanks
R.
Title: Re: Global Prime
Post by: jhehe on July 13, 2014, 12:58:09 AM
Hi Jemook

I spoke with you regarding CFD trading, guess that is not happening for me. I was wondering if there is anyway I could open a small trading account say $50 to $100 to place microlots? My main account is over with ICMarkets and perhaps I might do a transfer especially as I see you guys have LP fill reports.
Title: Re: Global Prime
Post by: TFXtrader on July 15, 2014, 05:43:03 PM
Did anyone experience a 21 pips slippage today on GBPJPY on a live GP account?
Here is the link to the screenshot of that trade
http://gyazo.com/2e40101270ad85002ee2bda6a1127cd7 (http://gyazo.com/2e40101270ad85002ee2bda6a1127cd7)

Any feedback on other brokers will be much appreciated as i would like to know if there were high slippages on other brokers as well. If there slippages, were they as high as 21 pips like what happened to me on GP ?

PS: I was stopped due to major news breakout and i wasn't trading news.
Title: Re: Global Prime
Post by: jemook on July 16, 2014, 03:41:09 AM
Hello Jeremy.. GP in the future will permit to fund the account also with other modality ( eg. credit card, moneybookers or an european bank ? )

Many Thanks
R.

Hi Riccardo,

Yes - we have been working on getting credit card funding ready for quite some time. Admittedly the process has turned out to take a long time to implement due the technical nature of implementation into all parts of the business. We've learnt a lot in the process and have taken steps to grow our operations team now that we have moved to a bigger office to ensure new projects are executed more efficiently.

It shouldn't be too much longer, hopefully will have some good news to report soon. Please note that we do not charge for withdrawals and GP pays the $25 cost for each international withdrawal so it is free for our clients to compensate for only offering bank wire at this time.

Thank you for your patience :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on July 16, 2014, 03:46:05 AM
Hi Jemook

I spoke with you regarding CFD trading, guess that is not happening for me. I was wondering if there is anyway I could open a small trading account say $50 to $100 to place microlots? My main account is over with ICMarkets and perhaps I might do a transfer especially as I see you guys have LP fill reports.

Hey jhehe,

Our minimum deposit is $500 with which clients can trade microlots where .01 lots is a $1,000 position. We make $0.07c per .01 lot trade when a client is trading without a discount IB - this is why $500 is the minimum - any less unfortunately doesn't make business sense as our revenue comes from commission rather than B-book profit.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jhehe on July 16, 2014, 05:10:13 AM
Hi Jemook

I spoke with you regarding CFD trading, guess that is not happening for me. I was wondering if there is anyway I could open a small trading account say $50 to $100 to place microlots? My main account is over with ICMarkets and perhaps I might do a transfer especially as I see you guys have LP fill reports.

Hey jhehe,

Our minimum deposit is $500 with which clients can trade microlots where .01 lots is a $1,000 position. We make $0.07c per .01 lot trade when a client is trading without a discount IB - this is why $500 is the minimum - any less unfortunately doesn't make business sense as our revenue comes from commission rather than B-book profit.

Cheers,
Jeremy

I see, that makes sense. Well, guess I'll have to wait a bit longer before funding an account with GP. Anyways, keep up the good work! I see it is growing fast and prospering well!
Title: Re: Global Prime
Post by: forexbaby on July 25, 2014, 03:31:36 PM
Wonder how is the credit card option? Seem like a long time........
Title: Re: Global Prime
Post by: jhehe on July 25, 2014, 04:01:25 PM
Also wonder about the Canadian currency deposits
Title: Re: Global Prime
Post by: eagle75 on July 26, 2014, 03:16:54 AM
hopes near futures to add ctrader ..
also one click trading for the mt4 .. best wishes ..
Title: Re: Global Prime
Post by: geektrader on July 26, 2014, 04:06:16 PM
hopes near futures to add ctrader ..
also one click trading for the mt4 .. best wishes ..

You can already use one click trading as MT4 supports that natively since build 600+
Title: Re: Global Prime
Post by: eagle75 on July 27, 2014, 03:52:10 AM
hopes near futures to add ctrader ..
also one click trading for the mt4 .. best wishes ..

You can already use one click trading as MT4 supports that natively since build 600+

i mean the add/ea one click trading that you can specific the stop and target in pips ..
Title: Re: Global Prime
Post by: Fraois on July 27, 2014, 11:47:53 AM
hopes near futures to add ctrader ..
also one click trading for the mt4 .. best wishes ..

You can already use one click trading as MT4 supports that natively since build 600+

i mean the add/ea one click trading that you can specific the stop and target in pips ..
It's easier with a help of some trade managing EA rather than expecting some nice things out of MT4 http://www.donnaforex.com/forum/index.php?topic=11753.0 (http://www.donnaforex.com/forum/index.php?topic=11753.0)
Title: Re: Global Prime
Post by: eagle75 on July 27, 2014, 08:38:50 PM
hopes near futures to add ctrader ..
also one click trading for the mt4 .. best wishes ..

You can already use one click trading as MT4 supports that natively since build 600+

i mean the add/ea one click trading that you can specific the stop and target in pips ..
It's easier with a help of some trade managing EA rather than expecting some nice things out of MT4 http://www.donnaforex.com/forum/index.php?topic=11753.0 (http://www.donnaforex.com/forum/index.php?topic=11753.0)

thanks ..  :)
Title: Re: Global Prime
Post by: jemook on July 28, 2014, 04:45:09 AM
Wonder how is the credit card option? Seem like a long time........

Definitely been a long drawn out process. I'm hoping to have some good news soon on this.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: jemook on July 28, 2014, 04:46:02 AM
Also wonder about the Canadian currency deposits

We've been offering CAD deposits for a while now :)

Cheers,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on July 28, 2014, 09:13:35 AM
Jeremy, do you have SGD deposit?

Also, the credit card option is really slow.  :D
Title: Re: Global Prime
Post by: jemook on July 28, 2014, 11:06:47 AM
Jeremy, do you have SGD deposit?

Also, the credit card option is really slow.  :D

Yep, we offer SGD deposits. And totally agree that credit card has taken way longer than it should have to implement - good news coming soon though.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: forexbaby on July 28, 2014, 11:09:40 AM
Sorry, I should make myself clearer. Can I have a mT4 account in SGD?

Thanks
Title: Re: Global Prime
Post by: jemook on July 28, 2014, 12:26:57 PM
Sorry, I should make myself clearer. Can I have a mT4 account in SGD?

Thanks

Sure, no problem at all.

Cheers
Jeremy
Title: Re: Global Prime
Post by: forexbaby on July 28, 2014, 12:39:42 PM
Sorry, I should make myself clearer. Can I have a mT4 account in SGD?

Thanks

Sure, no problem at all.

Cheers
Jeremy

GREAT!  :)
Title: Re: Global Prime
Post by: jhehe on July 29, 2014, 06:00:19 PM
Great! Just missing CC. One more step before the funding begins!
Title: Re: Global Prime
Post by: geektrader on August 03, 2014, 10:45:43 PM
Can connect to the MT4 server but getting no quotes since market open. Anyone else has the same problem?
Title: Re: Global Prime
Post by: CTX on August 03, 2014, 11:10:54 PM
Same here geektrader.
Excel Markets is having some problems as well, but not as serious as with GP, they at least gets occasional updates.
Title: Re: Global Prime
Post by: jhehe on August 03, 2014, 11:12:21 PM
Same with Instaforex, ICMarkets working fine.
Title: Re: Global Prime
Post by: taru on August 03, 2014, 11:13:31 PM
Can connect to the MT4 server but getting no quotes since market open. Anyone else has the same problem?

It's probably because the Sydney market is closed due to the Australian bank holiday. Just wait for Tokyo open in less than 2 hours and check again.

Sent from my GT-I9100G using Tapatalk 2

Title: Re: Global Prime
Post by: geektrader on August 03, 2014, 11:17:05 PM
No, Forex always opens independent from any bank holidays as other banks do stream if AUS banks are on holidays. Anyhow, just got a reply, it´s a global Integral failure and Integral works on it. That´s also the reason why IC Markets / AXI and all other Integral brokers got on delayed today.
Title: Re: Global Prime
Post by: geektrader on August 03, 2014, 11:19:07 PM
And back on now.....
Title: Re: Global Prime
Post by: jemook on August 03, 2014, 11:21:12 PM
Thank guys - all should be fixed now. Apologies for the inconvenience!

Cheers
Jeremy
 
Title: Re: Global Prime
Post by: cyberryder on August 03, 2014, 11:23:45 PM
so we have a new single point of failure with Integral where it seems multiple brokers have no backup LPs....
Title: Re: Global Prime
Post by: geektrader on August 04, 2014, 06:00:56 AM
Problem is that Integral is a complete solution for the broker in terms of that all of the broker LPs stream through Integral. They´d need to use a complete separate platform like HotSpot or whatever but then have to use their own aggregation engine. That´s for sure something that is very difficult and costly and GP is still young - I am sure they do have plans on the table though for the long future. Meanwhile I though have to say that Integral is very stable, it´s hardly that there is a failure from Integral, it´s most often rather the brokers server, not Integral itself. So honestly, this is the first time ever I see Integral failing for so "long" (20 minutes until the first Integral broker was back on). And I am sure Integral WILL do something to avoid such a failure in the future too. So I think we should no worry THAT much about it as I am sure we will not see this happening for the next years as Integral has to lose a name!
Title: Re: Global Prime
Post by: geektrader on August 04, 2014, 06:07:47 AM
Btw, it has to be said that apart form this GP has been doing great without much trouble at all. As many here know; I am a trading a MAM at GP and the last months again have been smooth sailing. No platform outages from their side, no disconnects or anything fishy.

Average slippage among all pairs we trade has been: -0.2 pips in (at ~20 lots per trade) and -0.4 pips out (at ~60 lots per trade). Some might wonder why the closing trade size is bigger, the reason is that the system enters 3x 20 lots spread over a few minutes, but closes those later on all at once, which equals a 60 lots order in that case - hence the little higher slippage on the order closings. That´s though very fine for these lot-sizes and it´s very constant especially, so I can calculate with these values in the backtest already and figure in the slippage there already.

Spreads for the last 4 weeks have been (24 hours / 19 - 2 GP server time) - you also have to remove 0.1 pips from each of them since there is a 0.1 mark-up for the MAM in the spread.

EURUSD 0.5 / 0.6
USDCAD 0.7 / 0.7
GBPUSD 0.7 / 0.9
USDJPY 0.5 / 0.6
USDCHF 0.7 / 0.8
NZDUSD 0.8 / 0.9
AUDUSD 0.6 / 0.7
AUDNZD 1.4 / 1.7
AUDCAD 1.1 / 1.2
AUDJPY 0.9 / 1.0
CHFJPY 1.0 / 1.2
AUDCHF 1.0 / 1.1
EURGBP 0.6 / 0.8
EURAUD 1.3 / 1.4
EURCHF 0.7 / 0.8
EURJPY 0.8 / 0.8
EURNZD 2.0 / 2.5
EURCAD 1.4 / 1.5
GBPAUD 1.7 / 1.9
GBPCHF 1.7 / 1.8
GBPCAD 1.8 / 1.9
GBPJPY 1.1 / 1.3
GBPNZD 3.8 / 4.8
CADCHF 1.3 / 1.4
CADJPY 0.9 / 0.9
NZDJPY 1.1 / 1.3
USDSGD 1.3 / 2.1
USDZAR 23.7 / 37.9
EURDKK 3.1 / 4.0
USDTRY 4.4 / 8.4
USDDKK 2.8 / 3.1
EURNOK 14.5 / 17.2
USDNOK 14.9 / 21.3
EURSEK 13.4 / 17.8
USDSEK 121.1 / 19.4
NZDCAD 1.9 / 2.2
NZDCHF 1.6 / 1.9
SGDJPY 1.9 / 2.7
USDHKD 3.6 / 4.2

Very happy with those too, one of the lowest, especially on the crosses!

And it can´t go without saying that the support is still great. I have received Integral trade receipts for each and every trade I´ve requested them for within 20 minutes. Jeremy, Alex, Mark, I want to thank you all for the ongoing quick responses and flexibility and I know I am NOT your easiest client :)
Title: Re: Global Prime
Post by: Fraois on August 04, 2014, 11:51:45 AM
Hi geektrader,

What's your slippage rate of all trades in and out?
I'm curious how volume affects slippage:)

Thanks,
Fraois
Title: Re: Global Prime
Post by: rodneyp on August 04, 2014, 01:03:04 PM
Problem is that Integral is a complete solution for the broker in terms of that all of the broker LPs stream through Integral. They´d need to use a complete separate platform like HotSpot or whatever but then have to use their own aggregation engine. That´s for sure something that is very difficult and costly and GP is still young - I am sure they do have plans on the table though for the long future. Meanwhile I though have to say that Integral is very stable, it´s hardly that there is a failure from Integral, it´s most often rather the brokers server, not Integral itself. So honestly, this is the first time ever I see Integral failing for so "long" (20 minutes until the first Integral broker was back on). And I am sure Integral WILL do something to avoid such a failure in the future too. So I think we should no worry THAT much about it as I am sure we will not see this happening for the next years as Integral has to lose a name!

Hi Geektrader,

Can you please explain why IC Markets stayed online then, they use Intergral. It is clear to me that GP have no backup like most other Integral brokers.

Cheers
Rodney
Title: Re: Global Prime
Post by: geektrader on August 05, 2014, 03:53:54 AM
Hi geektrader,

What's your slippage rate of all trades in and out?
I'm curious how volume affects slippage:)

Thanks,
Fraois

Hi Fraois,

I posted the slippage rates already in my long post above, have a look again. -0.2 pips in at 20 lots and -0.4 pips out at 60 lots, and that´s the average of ALL trades done at GP, all pairs.

As for IC Markets, for me they also had a 20 minutes outage at market open yesterday. Also Integral uses several servers for their sub-brokers, so that might have affected some more than others.
Title: Re: Global Prime
Post by: rodneyp on August 05, 2014, 02:20:52 PM
Hi geektrader,

What's your slippage rate of all trades in and out?
I'm curious how volume affects slippage:)

Thanks,
Fraois



Hi Fraois,

I posted the slippage rates already in my long post above, have a look again. -0.2 pips in at 20 lots and -0.4 pips out at 60 lots, and that´s the average of ALL trades done at GP, all pairs.

As for IC Markets, for me they also had a 20 minutes outage at market open yesterday. Also Integral uses several servers for their sub-brokers, so that might have affected some more than others.

Hello Geektrader

I'm not sure that your facts are correct here. I confirmed with Angus that IC Markets feed usually starts at 5:01 ET, he informed me that as Integral was down their Currenex backup feed kicked in at 5:08 ET. This means they had 7 minutes downtime not 20 mins as you state. My other brokers GP and AXI were down for between 20 minutes to close to one hour. It looks to me like some Integral brokers don't run backup feeds! Pretty risky to put all of your eggs in one basket... 

Cheers

Rodney
Title: Re: Global Prime
Post by: rodneyp on August 07, 2014, 02:41:26 PM
Hello Geektrader,

Do you know if GP have a backup liquidity provider as an alternative to Integral?

Regards

Rodney
Title: Credit Card funding available at Global Prime
Post by: jemook on August 13, 2014, 08:34:52 AM
Credit Card Funding available at Global Prime

Dear friends and clients,

Credit Card funding is officially (and finally) available at GP at the following link:

http://www.globalprime.com.au/forex/clients/credit-card-funding/ (http://www.globalprime.com.au/forex/clients/credit-card-funding/)

Any questions let me know.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: riccardo1981 on August 13, 2014, 09:10:44 AM
Hi Jeremy only An information. If I with Credit card fund 1000 euro and my gain is 1100.. The entire amount of money is possible to withdrawal using Credit Card or only the first 1000 and the rest via bank wire?
Thanks
Title: Re: Global Prime
Post by: jemook on August 13, 2014, 11:02:14 AM
Hi Jeremy only An information. If I with Credit card fund 1000 euro and my gain is 1100.. The entire amount of money is possible to withdrawal using Credit Card or only the first 1000 and the rest via bank wire?
Thanks

Hi Riccardo, thank you for your question.

You will only be able to withdraw the same amount as the CC deposit back to the credit card. Anything above this would be sent to a bank account in the same name as your GP account.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: Fraois on August 14, 2014, 08:46:24 AM
Hi Jeremy only An information. If I with Credit card fund 1000 euro and my gain is 1100.. The entire amount of money is possible to withdrawal using Credit Card or only the first 1000 and the rest via bank wire?
Thanks

Hi Riccardo, thank you for your question.

You will only be able to withdraw the same amount as the CC deposit back to the credit card. Anything above this would be sent to a bank account in the same name as your GP account.

Cheers,
Jeremy

It looks like bank wire is still a better option!
Title: Re: Global Prime
Post by: deathlord on August 14, 2014, 09:19:55 AM
Can anyone still remember the times, when you could just use your legally obtained money the way you wanted, without automatically being suspected as terrorist or tax evader?

Anyway, that's not in the brokers' control, so thanks for the CC option.
Title: Re: Global Prime
Post by: jemook on August 15, 2014, 04:48:27 AM
Can anyone still remember the times, when you could just use your legally obtained money the way you wanted, without automatically being suspected as terrorist or tax evader?

Anyway, that's not in the brokers' control, so thanks for the CC option.

Agreed and you can imagine at the broker level what compliance has to deal with in terms of AML laws.

Cheers,
Jeremy
Title: Re: Global Prime
Post by: geektrader on September 07, 2014, 10:52:33 PM
Is GBPUSD stream stuck for anyone else right now or is it just me? All other pairs are updating, but GBPUSD still has the prices from Friday, which is bad because of the huge weekend gap.
Title: Re: Global Prime
Post by: jemook on September 08, 2014, 01:09:05 AM
Is GBPUSD stream stuck for anyone else right now or is it just me? All other pairs are updating, but GBPUSD still has the prices from Friday, which is bad because of the huge weekend gap.

Hey Lorenz, GBPUSD price didn't update this morning due to the gap and filter settings being too tight. We've updated these and it's been streaming again.

If anyone was put out, please email me at jeremy.k@globalprime.com.au

Thank you

Cheers,
Jeremy
Title: Re: Global Prime
Post by: crashev on September 08, 2014, 09:22:59 AM
I wonder how would GP behaved with todays gap on GBP/USD while trading Wallstreet strategy. Some brokers respected only take/profit and gave +50 pips, and some respected the GAP giving people +150 pips, that would be +100 pips past the take/profit, postive slippage ?

Title: Re: Global Prime
Post by: jemook on September 09, 2014, 02:28:26 AM
I wonder how would GP behaved with todays gap on GBP/USD while trading Wallstreet strategy. Some brokers respected only take/profit and gave +50 pips, and some respected the GAP giving people +150 pips, that would be +100 pips past the take/profit, postive slippage ?

Clients TP would have been filled at the next best price on Monday open - so in a gap like that I'd expect them to be filled down the bottom of the gap for a better price than the TP.

It would make sense that the brokers filling at the exact TP would be market makers filling any price and the ones that filled at the next best price sent the trades out to market.

Cheers,
Jem
Title: Re: Credit Card funding available at Global Prime
Post by: 4EverMaAT on September 09, 2014, 04:07:37 PM
........
  • The first 6 digits and last 4 digits of the Credit/Debit Card must match the digits of the card used to process the transaction. If the digits do not match we reserve the right to reject the deposit.
In some cases the debit cards may not have names preprinted on the card (or full name anyway).  Often times they have some generic 'valued card holder' on them.  It is still ok to use?

Is a bank statement or credit card statement needed?]

  • The maximum deposit amount via Credit/Debit Card is AUD $10,000 or the foreign currency equivalent.
  • Deposits made in AUD, USD, EUR or GBP will incur a 3% handling fee.
......

Is this maximum per account per lifetime?  Or max per day, per week, per month, etc.

I can respect the handling fee.  Some brokers do cover this, but I think it is wiser to charge it initially.  I am always fascinated to know how forex brokers especially handle the risk associated with credit card funding in a cash based business.
Title: Re: Credit Card funding available at Global Prime
Post by: jemook on September 15, 2014, 03:33:40 AM
    ........
    • The first 6 digits and last 4 digits of the Credit/Debit Card must match the digits of the card used to process the transaction. If the digits do not match we reserve the right to reject the deposit.
    In some cases the debit cards may not have names preprinted on the card (or full name anyway).  Often times they have some generic 'valued card holder' on them.  It is still ok to use?

    Is a bank statement or credit card statement needed?]

    • The maximum deposit amount via Credit/Debit Card is AUD $10,000 or the foreign currency equivalent.
    • Deposits made in AUD, USD, EUR or GBP will incur a 3% handling fee.
    ......

    Is this maximum per account per lifetime?  Or max per day, per week, per month, etc.

    I can respect the handling fee.  Some brokers do cover this, but I think it is wiser to charge it initially.  I am always fascinated to know how forex brokers especially handle the risk associated with credit card funding in a cash based business.

    Hey bud,

    We require the name of the account holder to be printed on the card. No credit card / bank statement needed.

    Max per transaction is $10,000. As you are aware the risk of chargebacks with CC is very real so we have taken very strict steps to verify the client and card ownership through 3D secure verification etc.

    Cheers,
    Jeremy
    Title: Re: Global Prime
    Post by: 4EverMaAT on September 15, 2014, 04:00:26 AM
    In Thailand, most online merchants use this even for a $1 phone topup.  Verified by visa used to be password-protected.  But now [one of my banks] they are using SMS-one time passwords.  Most banks do it this way anyway here when using internet banking, with some offering email OTP.  But SMS is usually required for certain transactions.   

    Actually, they also have the ability to set daily purchasing limits....you can set the card limit to $0 via automated prompts.  You could have a card just for this purpose of occassional purchases if you wanted.

    But it's good that you do have the credit card funding going.
    Title: Re: Credit Card funding available at Global Prime
    Post by: rodneyp on September 15, 2014, 12:26:01 PM
      ........
      • The first 6 digits and last 4 digits of the Credit/Debit Card must match the digits of the card used to process the transaction. If the digits do not match we reserve the right to reject the deposit.
      In some cases the debit cards may not have names preprinted on the card (or full name anyway).  Often times they have some generic 'valued card holder' on them.  It is still ok to use?

      Is a bank statement or credit card statement needed?]

      • The maximum deposit amount via Credit/Debit Card is AUD $10,000 or the foreign currency equivalent.
      • Deposits made in AUD, USD, EUR or GBP will incur a 3% handling fee.
      ......

      Is this maximum per account per lifetime?  Or max per day, per week, per month, etc.

      I can respect the handling fee.  Some brokers do cover this, but I think it is wiser to charge it initially.  I am always fascinated to know how forex brokers especially handle the risk associated with credit card funding in a cash based business.

      Hey bud,

      We require the name of the account holder to be printed on the card. No credit card / bank statement needed.

      Max per transaction is $10,000. As you are aware the risk of chargebacks with CC is very real so we have taken very strict steps to verify the client and card ownership through 3D secure verification etc.

      Cheers,
      Jeremy

      I have to agree with Jeremy, he is trying to protect his business and his rules make sense. Only a scamer would not have their name on their card or try to deposit more than $10,000.
      Title: Re: Credit Card funding available at Global Prime
      Post by: 4EverMaAT on September 15, 2014, 12:39:40 PM
      .....
      I have to agree with Jeremy, he is trying to protect his business and his rules make sense. Only a scamer would not have their name on their card or try to deposit more than $10,000.

      Not necessarily.  Very common here to have a classic debit card without a name preprinted, issued right at the branch where you open or request a new debit card.  But usually there are ways to request getting a card with the owner's name preprinted on it (in english).  Although it seems like everywhere cards are limited in the max number of characters that can fit in the name slot. 
      Title: Re: Credit Card funding available at Global Prime
      Post by: jemook on September 28, 2014, 02:13:23 PM
      .....
      I have to agree with Jeremy, he is trying to protect his business and his rules make sense. Only a scamer would not have their name on their card or try to deposit more than $10,000.

      Not necessarily.  Very common here to have a classic debit card without a name preprinted, issued right at the branch where you open or request a new debit card.  But usually there are ways to request getting a card with the owner's name preprinted on it (in english).  Although it seems like everywhere cards are limited in the max number of characters that can fit in the name slot.

      Yup, we've had quite a few requests for deposits with a credit card that has no name printed on it. Usually a pre-paid card or even some debit cards without a name. We just won't accept them, the risk is very real and we are taking extra precautionary measures to ensure all CC deposits / withdrawals are made by verified clients with verified cards.

      Cheers,
      Jeremy
      Title: Trade Receipts @ Global Prime Vs other brokers
      Post by: jemook on October 08, 2014, 05:57:43 AM
      Trade Receipts @ Global Prime Vs other brokers

      Dear members of Donna Forex. This is an extremely important message if you care about your broker so please read through in its entirety.

      As you already know our brokerage Global Prime prides itself on the trade receipts we offer on any trade taken by any client without question which shows which LP/bank filled the trade. These trade receipts come direct from Integral’s trade reconciliation system and look like this:

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fm1vwdgH.jpg&hash=36213981154f7e0573a795a9cbd435f6) (http://i.imgur.com/m1vwdgH.jpg)

      I’ve blurred out some of the sensitive information however clients get to see everything without anything hidden.

      I keep reading excuses by other brokers as to why they don’t offer a trade receipt.

      Excuse 1 : “Because it takes too much time”

      This is a fallacy – it’s extremely fast and simple to lookup the trade, verify the FIX message, take a couple of screenshots and send to the client. Our clients actually rarely ask us for trade receipts – the only time we get requests are:


      Sourcing a trade receipt is easier and faster than processing a withdrawal request which brokers do all day every day without complaints of it taking too much time. Do not accept this excuse!

      Excuse 2 : “Because it can be faked”

      This is why we take a screenshot from inside Integrals trade reconciliation system which stores in depth details of every single trade taken at Global Prime. It’s not a simple cut and paste of the text which can easily be modified. It is a screenshot of a high level trade receipt showing minute details to help us and our clients ascertain what’s going on with the trade in question.

      These cannot be faked unless the broker is Photoshopping them which they would never do as it would take hours each trade to fake due to all the details – just  look at the information on the above receipt – good luck faking that. If there was ever a further claim that the receipt doesn’t look right we would work with the client and Integral to get Integral’s confirmation that the trade receipt was real and prove that the LP on the trade receipt really did fill the trade.

      It is foolish to take the word of a broker that they do not B-book. The only way I can think of that a broker can prove to clients that they aren’t profiting from client losses is if they are offering the same high level Trade Receipt that we offer to all clients on any trade they take. If your broker is not showing you trade recepts like this on any trade taken then you simply cannot be sure they are not profiting from your losses.

      Why it is essential for your broker to prove to you they don’t B-book:

      I keep hearing people say “Who cares if the broker is profiting from my losses? Someone has to do it?”. If you knew what some of the dodgier brokers get up to in this industry you would be aghast. Here’s a quick example scenario by a broker who will be busted sooner or later for their dirty tactics:

      Broker X runs managed investments through MAMs that they B-book knowing full well the trader will blow up and they will profit the clients losses. They basically run a call center calling mum and dad investors trading their life savings / super funds offering ridiculous returns by the trader and then when the strategy blows up and the clients complain Broker X says “sorry that wasn’t us – we aren’t the trader, we are just the broker”. They rinse and repeat this strategy over and over again, pocketing MILLIONS from the losses. I’ve been reading on Myfxbook that clients who have been burned by this scam are finally cottoning on to the tactics of Broker X and action is being taken with ASIC to hopefully bring them to justice.

      When you are running a business one of the biggest questions you ask yourself is “How can I increase revenue?”. For the dodgier B-book brokers this question then becomes “How can I increase client losses?”

      At Global Prime the biggest question we are constantly asking ourselves is “how can we make our clients more profitable?” - profitable clients increases our revenue as they continue trading and generating commissions. There is no substitute for trading with a broker that stands by its ethics and morals by showing clients they are on their side and not profiting from their losses. This isn't marketing hoo-ha. We came to Global Prime to try and bring some transparency and honesty to the industry and hopefully other brokers will follow suit but it won't happen unless clients demand that they be allowed to receive high level trade receipts on their trades.

      I urge you to have a look at our Forex Peace Army reviews – we are one of the top rated brokers in the world with a 4.8 out of 5 star rating across 40+ reviews: http://www.forexpeacearmy.com/public/review/www.globalprime.com.au (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au)

      Have a read through them and you’ll see why our clients love trading with Global Prime. They all know we are on their side and this is what’s helped us become one of the best brokers in Australia if not the world for client satisfaction.

      As always I’m happy to discuss all this further – if you aren’t trading with Global Prime you are missing out on an amazing broker experience.

      Demand nothing less from your broker! The industry needs to change.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: GoldenBoy on October 08, 2014, 06:51:34 AM
      I have no doubt that those brokers who won't provide a trade receipt for any reason, that these brokers run a b-book.
      And that includes a popular broker on another thread who provided a 'partial' receipt because they need to hide their liquidity provider.
      Most likely 90% of forex brokers are b-booking.
      Title: Re: Global Prime
      Post by: jemook on October 15, 2014, 04:52:39 AM
      I have no doubt that those brokers who won't provide a trade receipt for any reason, that these brokers run a b-book.
      And that includes a popular broker on another thread who provided a 'partial' receipt because they need to hide their liquidity provider.
      Most likely 90% of forex brokers are b-booking.

      The thing is you just don't know unless the broker is proving it to you. Believing that a broker is "A-Book Only" just because they give you their word is LOL-worthy.

      Cheers,
      Jeremy
      Title: Global Prime - mobile MT4
      Post by: myLIVEaccount.com on October 17, 2014, 06:32:44 PM
      I'm having problems today with connection to my GP accounts via mobile MT4/android. Is anyone else experiencing it?
      Title: Re: Global Prime - mobile MT4
      Post by: jemook on October 18, 2014, 10:31:20 AM
      I'm having problems today with connection to my GP accounts via mobile MT4/android. Is anyone else experiencing it?

      Hi Milan,

      Metaquotes updated the server list on the MT4 apps and have let us know that if any clients are having trouble logging in to Android/iPhone MT4 apps to please reinstall the app on your phone and you should be up and running again.

      If the issue persists after this please let me know ASAP

      Thank you

      Cheers,
      Jeremy
      Title: Re: Global Prime - mobile MT4
      Post by: myLIVEaccount.com on October 18, 2014, 11:29:45 AM
      Thanks Jeremy, I'll try it...

      I'm having problems today with connection to my GP accounts via mobile MT4/android. Is anyone else experiencing it?

      Hi Milan,

      Metaquotes updated the server list on the MT4 apps and have let us know that if any clients are having trouble logging in to Android/iPhone MT4 apps to please reinstall the app on your phone and you should be up and running again.

      If the issue persists after this please let me know ASAP

      Thank you

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: eagle75 on October 20, 2014, 02:57:08 AM
      is your max leverage is 200:1 ? and can it be 400:1 ? thanks ....
      Title: Re: Global Prime
      Post by: jemook on October 20, 2014, 03:13:53 AM
      is your max leverage is 200:1 ? and can it be 400:1 ? thanks ....

      Hey there,

      1:500 requests are instantly approved for account balances less than $1,000

      Otherwise anything above 1:100 and up to 1:400 requires a questionnaire to be filled out by the client and approval before we can update the leverage. Please email me at jeremy.k@globalprime.com.au with your request and I can get the Q's over to you. Thanks!

      Cheers,
      Jem
      Title: Re: Global Prime
      Post by: J16 on October 20, 2014, 03:48:09 AM
      Hi Jeremy,

      Want to check how much fee is the credit card deposit? Will it be the same if I deposit AUD using credit card?

      As ICM charges less for credit card deposit if is under AUD...think 1.8% for aud and 3% for any other currency.

      Thanks
      Title: Re: Global Prime
      Post by: jemook on October 20, 2014, 04:04:09 AM
      Hi Jeremy,

      Want to check how much fee is the credit card deposit? Will it be the same if I deposit AUD using credit card?

      As ICM charges less for credit card deposit if is under AUD...think 1.8% for aud and 3% for any other currency.

      Thanks

      Hello

      It's a 3% charge regardless of the currency transferred. If you are in Australia it's better to do a bank wire / Bpay which is free within Australia at most banks.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on October 30, 2014, 12:13:44 AM
      Every now and then I get a good Question from a forum member - will post up the answers..

      Quote from: UserX
      Jemmok-
      There has been a lot of talk about High Frequency trading since Michael Lewis's book came out.

      I am curious, can you tell which liquidity providers are HFTs?  Can you screen them out? As I understand it one of their tactics is to make offers that they will not honor. So in your examples above they would be one of your first tier one providers but then fill at a wider spread.

      Do you think they actually impact the typical trader?

      Good question! We only work with Tier 1 banks such as Credit Suisse, Nomura, Morgan Stanley, RBS, UBS, Deutsche Bank etc. We are constantly monitoring execution times and rejections and if we see that an LP is holding on to trades for too long or rejecting during normal market conditions we have a frank discussion with them and if they don't improve we remove them from our feed.

      The good news is if an LP isn't working to our expectations there's others we can add until they fix up their stream and become more competitive.

      We also send out monthly stats to the LPs to show them how they are ranked compared to the other LPs in an effort to get them to tighten up their pricing so they are higher up the order book and get hit more often. 

      Our business is all about making sure our clients are happy and the LPs are happy. So far so good!

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on December 01, 2014, 07:07:08 AM
      Hi all,

      Are there any Global Prime clients keen on FX Wire Pro news in MT4? Anyone used it? Would be great to hear some feedback.

      http://www.fxwirepro.com/ (http://www.fxwirepro.com/)

      Thanks!

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: T_Hair_DFX on December 01, 2014, 06:42:37 PM
      Hi Jeremy,

      We use FX Wire Pro on our CQG FX platform.  I personally like it, and we have not had any negative feedback on it thus far so am assuming traders enjoy it as well.  That or they don't use it  ;) .

      Title: Re: Global Prime
      Post by: geektrader on December 05, 2014, 08:41:11 AM
      Every now and then I get a good Question from a forum member - will post up the answers..

      Quote from: UserX
      Jemmok-
      There has been a lot of talk about High Frequency trading since Michael Lewis's book came out.

      I am curious, can you tell which liquidity providers are HFTs?  Can you screen them out? As I understand it one of their tactics is to make offers that they will not honor. So in your examples above they would be one of your first tier one providers but then fill at a wider spread.

      Do you think they actually impact the typical trader?

      Good question! We only work with Tier 1 banks such as Credit Suisse, Nomura, Morgan Stanley, RBS, UBS, Deutsche Bank etc. We are constantly monitoring execution times and rejections and if we see that an LP is holding on to trades for too long or rejecting during normal market conditions we have a frank discussion with them and if they don't improve we remove them from our feed.

      The good news is if an LP isn't working to our expectations there's others we can add until they fix up their stream and become more competitive.

      We also send out monthly stats to the LPs to show them how they are ranked compared to the other LPs in an effort to get them to tighten up their pricing so they are higher up the order book and get hit more often. 

      Our business is all about making sure our clients are happy and the LPs are happy. So far so good!

      Cheers,
      Jeremy

      I confirm that Jeremy and the others are working hard on providing the perfect liquidity and support. I like the dedication and steady tweaking of LPs to keep rejections low, this helps a lot to get great fills. Keep it going!
      Title: Re: Global Prime
      Post by: jshear on December 07, 2014, 11:12:37 AM
      I have a few accounts with Global Prime and I too can confirm that they are an excellent broker. Keep up the great work Jeremy you are dong a terrific job. 


      Cheers

      Jeff  :)
      Title: Re: Global Prime
      Post by: nwboater on December 07, 2014, 04:56:10 PM
      I have a few accounts with Global Prime and I too can confirm that they are an excellent broker. Keep up the great work Jeremy you are dong a terrific job. 


      Cheers

      Jeff  :)

      I totally concur with Jeff. My experience with Global Prime has been outstanding!

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: nc! on December 07, 2014, 05:36:06 PM
      I can confirm also that they provide excellent service :-*. Finally some honest broker. Highly recommended.

      Cheers

      nc! 8)
      Title: Re: Global Prime
      Post by: riccardo1981 on December 07, 2014, 05:38:14 PM
      I hope that in 2015 GP will "open a bank" in SEPA area..
      Title: Re: Global Prime
      Post by: Turtle on December 11, 2014, 08:13:40 AM
      Hi Jeremy,

      I cannot connect to MT4 for 5 hours now.

      No live chat and phone just keeps ringing.

      Closing the account first thing tomorrow.
      Title: Re: Global Prime
      Post by: J16 on December 11, 2014, 12:03:39 PM
      Hi Jeremy,

      I cannot connect to MT4 for 3 hours now.
      he is on leave, you better get someone else
      Title: Re: Global Prime
      Post by: jshear on December 11, 2014, 02:16:14 PM
      My Global Prime accounts are working fine. It must be your VPS.


      Cheers

      Jeff ;)
      Title: Re: Global Prime
      Post by: nc! on December 11, 2014, 03:26:15 PM
      Mine is working fine too. nc! 8)
      Title: Re: Global Prime
      Post by: nwboater on December 11, 2014, 04:42:07 PM
      My global Prime account is also fine. It is the broker I have always had the least problems and the best service with!

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: aeronthomas on December 18, 2014, 04:06:06 PM
      I am considering opening an account at Global Prime after reading through this thread the support seems very responsive, great spreads and the transparency is a big thing. 

      I notice that at the moment Global Prime only offers MT4, and I am looking at a better platform for manual trading, I looked at Protrader which looks great and you can also use EAs with it, but Global Prime doesn't offer this at this stage.  Also I came across a software called Pathfinder Trader which seems to be a software developed by an IB broker in the US (Fastbrokers). I won't put links but you can google them.   It has a great "Scalper Book" which you can trade from and view all the volume at all the difference prices.  It also can combine datafeeds from LMAX, Currenex, and Futures.  The one platform shows prices across multiple datafeeds, and you can trade on multiple accounts from the one platform also.  You could use for Arbitrage strategies for Futures contract prices versus the Forex ECN feed also.  Anyway I thought it maybe something Global Prime may like to investigate as an option to perhaps license from them maybe a cheaper solution than something like ProTrader, or perhaps it can be free for their clients if they are the IB, I think this is the setup with LMAX etc.  It doesn't use a bridge but a direct Fix API set up, so very low latency etc.  I only thought of this as I read that Jeremy has organise a special datafeed for a forum member who operates a PAMM account with very large lot size trades etc.  Maybe a similar feed could be integrated into the Pathfinder Trader.

      I am using a free 30 day demo of the Pathfinder Trader but so far very impressed. Look forward to trading on Global Prime my EAs on MT4, any suggestions what EAs performing well on Global Prime currently? 

      Cheers
      Aeron
      Title: Re: Global Prime
      Post by: jemook on December 19, 2014, 01:20:25 AM
      I am considering opening an account at Global Prime after reading through this thread the support seems very responsive, great spreads and the transparency is a big thing. 

      I notice that at the moment Global Prime only offers MT4, and I am looking at a better platform for manual trading, I looked at Protrader which looks great and you can also use EAs with it, but Global Prime doesn't offer this at this stage.  Also I came across a software called Pathfinder Trader which seems to be a software developed by an IB broker in the US (Fastbrokers). I won't put links but you can google them.   It has a great "Scalper Book" which you can trade from and view all the volume at all the difference prices.  It also can combine datafeeds from LMAX, Currenex, and Futures.  The one platform shows prices across multiple datafeeds, and you can trade on multiple accounts from the one platform also.  You could use for Arbitrage strategies for Futures contract prices versus the Forex ECN feed also.  Anyway I thought it maybe something Global Prime may like to investigate as an option to perhaps license from them maybe a cheaper solution than something like ProTrader, or perhaps it can be free for their clients if they are the IB, I think this is the setup with LMAX etc.  It doesn't use a bridge but a direct Fix API set up, so very low latency etc.  I only thought of this as I read that Jeremy has organise a special datafeed for a forum member who operates a PAMM account with very large lot size trades etc.  Maybe a similar feed could be integrated into the Pathfinder Trader.

      I am using a free 30 day demo of the Pathfinder Trader but so far very impressed. Look forward to trading on Global Prime my EAs on MT4, any suggestions what EAs performing well on Global Prime currently? 

      Cheers
      Aeron

      Hi Aeron,

      Thanks for the nice words.I can tell you that Viper has done very well this year but is not an EA. Otherwise from personal experience I don't know of any fully automated EA's that can be profitable long term.

      We are looking to offer a new platform soon. Lately we've taken the approach of letting clients know about new additions after it is implemented rather than hyping it up before hand - so I prefer to keep it vague for now but I do believe the platform is exactly what everyone is looking for. A demo should be ready early in the new year. We have our pricing into it now and it looks and feels great.

      We run a tight ship over here as can be seem by client feedback on forums and FPA. If there's anything I can help with you can find me on this thread or at jeremy.k@globalprime.com.au

      Have a great weekend.

      Cheers,
      Jeremy

      PS I got married last weekend.. SO MUCH FUN!! Best day of my life :)
      Title: Re: Global Prime
      Post by: aeronthomas on December 19, 2014, 01:48:24 AM
      Thanks Jeremy what a prompt reply!  I go to bed and wake up and you have already answered.  Never had that with a broker before.  I will be in touch shortly to open my account.  Thanks again.
      Title: Re: Global Prime
      Post by: jemook on December 19, 2014, 05:11:24 AM
      Thanks Jeremy what a prompt reply!  I go to bed and wake up and you have already answered.  Never had that with a broker before.  I will be in touch shortly to open my account.  Thanks again.

      No worries, looking forward to speaking with you. Have a great weekend.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: lupynx on December 19, 2014, 05:45:52 AM

      Cheers,
      Jeremy

      PS I got married last weekend.. SO MUCH FUN!! Best day of my life :)

      Congrats on your wedding jem! :)
      Title: Re: Global Prime
      Post by: semaj on December 19, 2014, 07:51:30 AM

      PS I got married last weekend.. SO MUCH FUN!! Best day of my life :)

      Hello Jeremy,

      Congratulations to a beautiful couple. Wishing you a wonderful journey as you build your new life together.


      With kind regards,

      semaj
      Title: Re: Global Prime
      Post by: jemook on December 19, 2014, 08:11:38 AM
      Thanks! Here's a happy snap of my wife and I

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FmBBVh5u.jpg&hash=74813f66291132139ebd90be9b8d906a)

      Cheers,
      Jem
      Title: Re: Global Prime
      Post by: Okda on December 19, 2014, 12:30:52 PM
      congratulations on your wedding jem :)
      Title: Re: Global Prime
      Post by: Turtle on December 20, 2014, 09:33:43 PM
      Hi Jeremy,

      I cannot connect to MT4 for 5 hours now.

      No live chat and phone just keeps ringing.

      Closing the account first thing tomorrow.

      Hi Jeremy,

      Connection was restored after 19 hours. After you sent me an email and I replied to change the password. I went to sleep and just left my MT4 open. When I woke up, my MT4 was already connected.

      I am not on VPS. My Pepperstone and IC Markets are connected while Global Prime was not. I do not know the reason why.

      The decision to close my account was the frustration that there is no one I can talk to in critical times.

      Cheers,
      E
       
      Title: Re: Global Prime
      Post by: nc! on December 20, 2014, 11:10:32 PM
      Gongratulations for your wedding,   :) :) May the Force of your Love be with you. nc!
      Title: Re: Global Prime
      Post by: rodneyp on December 21, 2014, 12:08:27 AM
      I now question if Global Prime are really an A book broker. Yesterday i found out that they own a company that helps market maker brokers operate a B book. This is the company http://www.r3analytics.com/ (http://www.r3analytics.com/)
      Title: Re: Global Prime
      Post by: geektrader on December 21, 2014, 07:32:46 AM
      Hi Rodney,

      thanks for this find, but when looking closely, they don´t seem to have the same website (nor style) nor the same address in the building. This building consists of various levels for a heap of financial firms in Sydney.

      Global Prime address is:

      Level 27
      25 Bligh Street
      Sydney NSW 2000
      Australia


      R3 Analytics is:

      Level 16, 25 Bligh Street
      Sydney NSW 2000
      Australia


      If following your conclusion, Global Prime then also is Forex.com (Gain Capital), because:

      FOREX.com is a trading name of GAIN Capital FOREX.com Australia Pty
      Suite 1702, Level 17, 25 Bligh St, Sydney, NSW 2000

      and they are also:

      Hillross Financial Services Limited.
      Suite 1503, Level 15, 25 Bligh Street, Sydney NSW, 2000
      Title: Re: Global Prime
      Post by: DrNoob on December 21, 2014, 01:39:57 PM
      Hi Jeremy,

      i have just tried to get some more information about your cfd shares offer.
      Isn't there a list of the underlyings? I can't find anything on your site.
      Furthermore, I would like to know how much I have to charge if I buy
      German/US etc shares.
      Are there any examples?

      best regards

      Kian
      Title: Re: Global Prime
      Post by: geektrader on December 21, 2014, 04:08:13 PM
      Hi Kian,

      I think Jeremy once mentioned that they are only working for the Forex offers of Global Prime and that CFDs / anything else are handled by another team. But Jeremy should be able to confirm;)
      Title: Re: Global Prime
      Post by: DrNoob on December 21, 2014, 09:45:53 PM
      Hi Kian,

      I think Jeremy once mentioned that they are only working for the Forex offers of Global Prime and that CFDs / anything else are handled by another team. But Jeremy should be able to confirm;)

      Thanks mate,

      sorry, I think I have missed the message.
      I just gonna write them an email...
      I was just surprised that no information is available on their site.
      (Please correct me if I'm wrong here)

      cheers

      Kian
      Title: Re: Global Prime
      Post by: jemook on December 22, 2014, 02:52:35 AM
      Hi Kian,

      I think Jeremy once mentioned that they are only working for the Forex offers of Global Prime and that CFDs / anything else are handled by another team. But Jeremy should be able to confirm;)

      Thanks mate,

      sorry, I think I have missed the message.
      I just gonna write them an email...
      I was just surprised that no information is available on their site.
      (Please correct me if I'm wrong here)

      cheers

      Kian

      Hi Kian,

      At this time we are not offering CFDs through MT4 - there is a separate division of Global Prime that offers Shares and CFDs which can be found here:

      http://www.globalprime.com.au/shares-cfd/ (http://www.globalprime.com.au/shares-cfd/)

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: rodneyp on December 22, 2014, 10:02:52 AM
      Hi Rodney,

      thanks for this find, but when looking closely, they don´t seem to have the same website (nor style) nor the same address in the building. This building consists of various levels for a heap of financial firms in Sydney.

      Global Prime address is:

      Level 27
      25 Bligh Street
      Sydney NSW 2000
      Australia


      R3 Analytics is:

      Level 16, 25 Bligh Street
      Sydney NSW 2000
      Australia


      If following your conclusion, Global Prime then also is Forex.com (Gain Capital), because:

      FOREX.com is a trading name of GAIN Capital FOREX.com Australia Pty
      Suite 1702, Level 17, 25 Bligh St, Sydney, NSW 2000

      and they are also:

      Hillross Financial Services Limited.
      Suite 1503, Level 15, 25 Bligh Street, Sydney NSW, 2000

      Read my post Geektrader. I did not mention that they have the same website or share the same address, I dont think they would be that stupid as any clown, monkey or geek can look at a website. I said they had the same owners, sorry to bust your bubble. I hope you dont hurt yourself when you fall down to reality.

      In any case I will find out more and revert.
      Title: Re: Global Prime
      Post by: nwboater on December 22, 2014, 03:40:21 PM
      Hi Rodney,

      thanks for this find, but when looking closely, they don´t seem to have the same website (nor style) nor the same address in the building. This building consists of various levels for a heap of financial firms in Sydney.

      Global Prime address is:

      Level 27
      25 Bligh Street
      Sydney NSW 2000
      Australia


      R3 Analytics is:

      Level 16, 25 Bligh Street
      Sydney NSW 2000
      Australia


      If following your conclusion, Global Prime then also is Forex.com (Gain Capital), because:

      FOREX.com is a trading name of GAIN Capital FOREX.com Australia Pty
      Suite 1702, Level 17, 25 Bligh St, Sydney, NSW 2000

      and they are also:

      Hillross Financial Services Limited.
      Suite 1503, Level 15, 25 Bligh Street, Sydney NSW, 2000

      Read my post Geektrader. I did not mention that they have the same website or share the same address, I dont think they would be that stupid as any clown, monkey or geek can look at a website. I said they had the same owners, sorry to bust your bubble. I hope you dont hurt yourself when you fall down to reality.

      In any case I will find out more and revert.

      Hi Rodney,

      One of the things that keeps DonnaForex going so strongly and makes it helpful and enjoyable is the tone used by the majority of posters.

      I found your reply to Geektrader to be extremely rude. There is no reason I can see for attacking him.

      If there were a lot of posts like this the Forum would soon devolve into chaos. That would be very sad.

      Cheers,
      Rod (another Rodney)
      Title: Re: Global Prime
      Post by: geektrader on December 22, 2014, 03:57:57 PM
      Hi RodneyP,

      thanks for your offending reply. Sorry to say it though, there was no bubble for me and I am in "reality" all the time as I speak with Global Prime almost on a daily base as I run a MAM there. I am getting trade tickets from Integral (their backend provider) for almost every trade we do with them where we clearly can see the LPs that filled the trade. Additionally I have access directly to their Integral backend where I can see the liquidity in realtime as it is being streamed and by what banks. And on top of that, I´ve talked to their LPs actually in relation to our trades as we did setup some custom liquidity a while ago.

      So apart from my facts, you are posting a website here, claiming Global Prime is b-booking as you pull out a company which is in the same building as GP (and while there are heaps of other Forex companies in that building as well) and claim they are the same owners without ANY evidence that this is the case? And even IF they would have the same owners, don´t you know that it is pretty normal that a-book brokers do offer services to other brokers in terms of liquidity as many small brokers simply don´t have access to good liquidity? And of course it makes sense to offer them a complete ready solution and also allow b-booking so that such a broker would just hedge their trades with GP and their LPs. It would be a consequent step to do exactly that to boost GP´s trading volume which then again will lead to lower spreads as they put through more volume with their LPs and can negotiate lower spreads.

      Such a flow would then look like this:

      "Retail client" -> "Small broker b-book" -> "small broker big hedge trade which hedges overall exposure for that broker" -> GP -> GPs LPs.

      Absolutey common and normal and nothing special in this industry for a a-book broker to offer that to small b-book brokers. We would all benefit from it in terms of lower spreads and deeper liquidity for our own trading at GP.

      Additionally, here are some of the regular trade tickets which I pull from GP at Integral where it clearly can be seen which LP filled which part of the order.
      Title: Re: Global Prime
      Post by: DrNoob on December 23, 2014, 10:54:08 AM
      Hey guys,

      Just another question.
      Due to the fact that GP is a true ECN broker, is it possible to show
      The real market depth ( level 2 ) inside MT4.

      Best regards

      Kian
      Title: Re: Global Prime
      Post by: jemook on December 29, 2014, 02:32:54 AM
      Hey guys,

      Just another question.
      Due to the fact that GP is a true ECN broker, is it possible to show
      The real market depth ( level 2 ) inside MT4.

      Best regards

      Kian

      Hey Kian,

      From my understanding it's possible to show market depth inside MT4 using a plugin on the server. We don't offer this through MT4 but our FIX API clients do have access to level 2 depth through the institutional platform.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: rodneyp on January 01, 2015, 10:07:44 AM
      Hi RodneyP,

      thanks for your offending reply. Sorry to say it though, there was no bubble for me and I am in "reality" all the time as I speak with Global Prime almost on a daily base as I run a MAM there. I am getting trade tickets from Integral (their backend provider) for almost every trade we do with them where we clearly can see the LPs that filled the trade. Additionally I have access directly to their Integral backend where I can see the liquidity in realtime as it is being streamed and by what banks. And on top of that, I´ve talked to their LPs actually in relation to our trades as we did setup some custom liquidity a while ago.

      So apart from my facts, you are posting a website here, claiming Global Prime is b-booking as you pull out a company which is in the same building as GP (and while there are heaps of other Forex companies in that building as well) and claim they are the same owners without ANY evidence that this is the case? And even IF they would have the same owners, don´t you know that it is pretty normal that a-book brokers do offer services to other brokers in terms of liquidity as many small brokers simply don´t have access to good liquidity? And of course it makes sense to offer them a complete ready solution and also allow b-booking so that such a broker would just hedge their trades with GP and their LPs. It would be a consequent step to do exactly that to boost GP´s trading volume which then again will lead to lower spreads as they put through more volume with their LPs and can negotiate lower spreads.

      Such a flow would then look like this:

      "Retail client" -> "Small broker b-book" -> "small broker big hedge trade which hedges overall exposure for that broker" -> GP -> GPs LPs.

      Absolutey common and normal and nothing special in this industry for a a-book broker to offer that to small b-book brokers. We would all benefit from it in terms of lower spreads and deeper liquidity for our own trading at GP.

      Additionally, here are some of the regular trade tickets which I pull from GP at Integral where it clearly can be seen which LP filled which part of the order.

      Hello my GEEKY trader friend

      Have you seen my post?

      http://www.donnaforex.com/forum/index.php?topic=12930.105 (http://www.donnaforex.com/forum/index.php?topic=12930.105)

      Do you have answers?
      Title: Re: Global Prime
      Post by: geektrader on January 04, 2015, 06:56:19 AM
      RodneyP, first off I am not your GEEKY nor your friend nor interested in your posts anymore for the language you are using and ongoing accusions you are making without providing any backup. As I already said, would there be a ignore function at Donnaforex, you would be the first one on the list and the only person why I would actually wish that Donnaforex had such a function.

      I don´t really care about your (still without any backup!) posts about Global Prime either because I work with these people and their LPs on a almost daily base since over a year and have setup custom feeds in that triangle (trader, broker, LPs) with them in the past. I can only confirm that everything at least for my trading was A-booked with their LPs as we have been trading orders in the size of 250 lots and LPs were very hungry for that and personal talks with the actual LP banks have been done for that flow. Nowadays we do split-orders in the 30 lots per trade range and still I can confirm that everything goes to the LPs as I have been "talking" with the LPs as well for that flow.

      And even if that all would be faked (I am pretty sure next thing you are saying is that Global Prime did setup fake telephone conference calls to fool me and my investors) and even IF they would b-book us, I give nothing about it. My system logs each and every slippage that occured for the entry and the exit as it is all fully automated, and on average for the last half year we are seeing exactly 0.2 pips negative for the entry and 0.3 pips negative for the exit for 30 lots+ orders on 5 different pairs which is absolutely in line given that MT4 only shows top of book spreads for lower liquidity sizes than what we usually trade. And lately slippage has even been improved by adding additionally liquidity and speeding up rejecting times within the VWAP process to max of 1ms which allows VWAP to find another LP to fill the missing part of the trade more quickly and with less slippage.

      Please keep in mind that you don´t need to do further replies to my posts, as I will not comment on your posts anymore, neither here nor any other part of the Forum. You are a disturber here all along for my personal taste, throwing in accusions and not having backup for anything at all or shady ones like the one above which YOU BELIEVE to prove something that still don´t prove anything. That´s just a waste of (my and most other peoples) time, but it seems you have nothing better to do than exactly that and that´s fine so if that generates a meaning for your life, then more power to you - free speech, just not with me anymore please:)

      Edit: I just found the ignore function, see: http://www.donnaforex.com/forum/index.php?topic=10287.0 (http://www.donnaforex.com/forum/index.php?topic=10287.0) for everyone else that might need it:) Good bye Rodney :)
      Title: Re: Global Prime
      Post by: rodneyp on January 04, 2015, 07:53:38 AM
      RodneyP, first off I am not your GEEKY nor your friend nor interested in your posts anymore for the language you are using and ongoing accusions you are making without providing any backup. As I already said, would there be a ignore function at Donnaforex, you would be the first one on the list and the only person why I would actually wish that Donnaforex had such a function.

      I don´t really care about your (still without any backup!) posts about Global Prime either because I work with these people and their LPs on a almost daily base since over a year and have setup custom feeds in that triangle (trader, broker, LPs) with them in the past. I can only confirm that everything at least for my trading was A-booked with their LPs as we have been trading orders in the size of 250 lots and LPs were very hungry for that and personal talks with the actual LP banks have been done for that flow. Nowadays we do split-orders in the 30 lots per trade range and still I can confirm that everything goes to the LPs as I have been "talking" with the LPs as well for that flow.

      And even if that all would be faked (I am pretty sure next thing you are saying is that Global Prime did setup fake telephone conference calls to fool me and my investors) and even IF they would b-book us, I give nothing about it. My system logs each and every slippage that occured for the entry and the exit as it is all fully automated, and on average for the last half year we are seeing exactly 0.2 pips negative for the entry and 0.3 pips negative for the exit for 30 lots+ orders on 5 different pairs which is absolutely in line given that MT4 only shows top of book spreads for lower liquidity sizes than what we usually trade. And lately slippage has even been improved by adding additionally liquidity and speeding up rejecting times within the VWAP process to max of 1ms which allows VWAP to find another LP to fill the missing part of the trade more quickly and with less slippage.

      Please keep in mind that you don´t need to do further replies to my posts, as I will not comment on your posts anymore, neither here nor any other part of the Forum. You are a disturber here all along for my personal taste, throwing in accusions and not having backup for anything at all or shady ones like the one above which YOU BELIEVE to prove something that still don´t prove anything. That´s just a waste of (my and most other peoples) time, but it seems you have nothing better to do than exactly that and that´s fine so if that generates a meaning for your life, then more power to you - free speech, just not with me anymore please:)

      Edit: I just found the ignore function, see: http://www.donnaforex.com/forum/index.php?topic=10287.0 (http://www.donnaforex.com/forum/index.php?topic=10287.0) for everyone else that might need it:) Good bye Rodney :)

      Hello Geektrader,

      It looks like your having a bad day, for your own benefit and those reading this thread I have not categorically stated that GP operate a B book. However, what is quite clear and verififed is that they are linked to some sort of market making outsouced liquity / flow ananlysis company called R3 analytics.

      Make of it what you wish the fact is they are connected to a B book operation / liquidity provider.

      The facts are the facts Geektrader and you or noboby else can deny this.
      Title: Re: Global Prime
      Post by: primi on January 04, 2015, 11:31:57 PM
      It looks like my connection was lost almost an hour ago and it's still down. Is it just me or is it a broader problem?
      Title: Re: Global Prime
      Post by: nwboater on January 04, 2015, 11:39:56 PM
      It looks like my connection was lost almost an hour ago and it's still down. Is it just me or is it a broader problem?

      Mine is working fine. Hope yours gets going soon!

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: primi on January 04, 2015, 11:45:41 PM
      Thanks, will try to get a connection from another location, but I don't think it's a problem on my end.
      Title: Re: Global Prime
      Post by: nwboater on January 04, 2015, 11:58:56 PM
      Have you contacted their support or emailed Jeremy?

      Title: Re: Global Prime
      Post by: primi on January 05, 2015, 12:03:27 AM
      I checked but did not see any live support so have installed another terminal on a different location instead. And connected without any problems. Strange this. All my other brokers are connected.
      Title: Re: Global Prime
      Post by: HFT Group on January 05, 2015, 12:06:19 AM
      It looks like my connection was lost almost an hour ago and it's still down. Is it just me or is it a broader problem?

      No problem at all for me since market open..........mt4 log showing no disconnections.
      Title: Re: Global Prime
      Post by: jshear on January 05, 2015, 12:39:21 AM
      Global Prime is working fine for me too. No issues.

      Cheers

      Jeff :)
      Title: Re: Global Prime
      Post by: primi on January 05, 2015, 12:50:48 AM
      Talked to live support and they said it's all fine on their end. Investigating further on my end... But it's all very strange, I have connection to everybody else, just not GP.
      Title: Re: Global Prime
      Post by: jemook on January 05, 2015, 06:03:00 AM
      Talked to live support and they said it's all fine on their end. Investigating further on my end... But it's all very strange, I have connection to everybody else, just not GP.

      Hey Primi,

      Helping you out via email on this - very strange issue and we haven't heard of any other CNS users having connectivity issues from their VPS. Hopefully we can sort this out together soon!

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: primi on January 05, 2015, 04:48:02 PM
      "There is an issue with an ISP in UK. The problem is temporary and we re working on on resolution."

      They could have told me that straight away instead of suggesting I move to another location without saying why. I wonder how long they've known about it. Not happy with CNS this time at all.
      Title: Re: Global Prime
      Post by: jemook on January 06, 2015, 05:45:24 AM
      "There is an issue with an ISP in UK. The problem is temporary and we re working on on resolution."

      They could have told me that straight away instead of suggesting I move to another location without saying why. I wonder how long they've known about it. Not happy with CNS this time at all.

      Glad you've found the issue - please keep me updated via email when they have a solution.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: Zuttasoxx on January 06, 2015, 08:07:00 AM
      "There is an issue with an ISP in UK. The problem is temporary and we re working on on resolution."

      They could have told me that straight away instead of suggesting I move to another location without saying why. I wonder how long they've known about it. Not happy with CNS this time at all.

      It's actually a reason why I favorite beeks over CNS.. I might sound biased towards Beeks and the sole reason is that the hardware quality they offer are +- the same if not slightly better at beeks. But the communication with  Beeks is at least in my case a lot more personal. If you ask them what the problem as they will straight out tell you. If you ask them why they had to reboot something.. No secrets there.
      Title: Re: Global Prime
      Post by: jemook on January 10, 2015, 10:47:30 PM
      "There is an issue with an ISP in UK. The problem is temporary and we re working on on resolution."

      They could have told me that straight away instead of suggesting I move to another location without saying why. I wonder how long they've known about it. Not happy with CNS this time at all.

      It's actually a reason why I favorite beeks over CNS.. I might sound biased towards Beeks and the sole reason is that the hardware quality they offer are +- the same if not slightly better at beeks. But the communication with  Beeks is at least in my case a lot more personal. If you ask them what the problem as they will straight out tell you. If you ask them why they had to reboot something.. No secrets there.

      From our side Beeks are fantastic to deal with. I like to think of them as "the Global Prime of VPS" ;)

      Their support is amazing, they write back straight away and Gordon is a pleasure to deal with. No complaints from any of our clients using their services.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: geektrader on January 11, 2015, 04:00:05 AM
      Second that absolutely! Having VPS with Beeks since 2 years now, used for live trading for a MAM, we had exactly 2 unplanned reboots during that time! Thanks to their POM, everything restarted automatically after those reboots. Apart from that absolutely 0 outages.
      Title: Re: Global Prime
      Post by: jemook on January 12, 2015, 11:35:33 PM
      Hi all,

      I have a favour to ask.. After so many great reviews over the last 2 years we’ve got some reviewer leaving us false negative comments (probably from a competing broker) on Forex Peace Army. The reviewer even had the gall to call himself Ilan which is the name of our Head of FX!

      If you have had any experience with GP or are a client of ours please write us an honest review of how you are finding things so far.

      http://www.forexpeacearmy.com/public/review/www.globalprime.com.au (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au)

      Just click the green ‘submit review’ button – it would be greatly appreciated.

      To address the 2 negative comments:

      1. We definitely do have 24 hour support and you can call us at any time to check this.
      2. All of those 5 star reviews are real, a lot of them coming from clients of ours that are members of Donna Forex.
      3. We do use SSL on our payments page: https://payments.globalprime.com.au/ (https://payments.globalprime.com.au/)

      Help us fight evil with goodness!

      Thank you

      Regards,
      Jeremy
      Title: Re: Global Prime
      Post by: Kevin @ FXPIG on January 12, 2015, 11:52:04 PM
      I feel your pain Jemook, the same thing happened to us on a few occasions.

      FPA won't remove the reviews so hopefully you get enough of your clients to brush them off the first page rather quickly.

      Sorry for 'hijacking' your thread but I wanted to show my support. Honest brokers need to work together and not against one another for the sake of preserving a more client focused marketplace.

      Cheers,
      Title: Re: Global Prime
      Post by: HFT Group on January 13, 2015, 12:00:42 AM
      Hi all,

      I have a favour to ask.. After so many great reviews over the last 2 years we’ve got some reviewer leaving us false negative comments (probably from a competing broker) on Forex Peace Army. The reviewer even had the gall to call himself Ilan which is the name of our Head of FX!

      If you have had any experience with GP or are a client of ours please write us an honest review of how you are finding things so far.

      http://www.forexpeacearmy.com/public/review/www.globalprime.com.au (http://www.forexpeacearmy.com/public/review/www.globalprime.com.au)

      Just click the green ‘submit review’ button – it would be greatly appreciated.

      To address the 2 negative comments:

      1. We definitely do have 24 hour support and you can call us at any time to check this.
      2. All of those 5 star reviews are real, a lot of them coming from clients of ours that are members of Donna Forex.
      3. We do use SSL on our payments page: https://payments.globalprime.com.au/ (https://payments.globalprime.com.au/)

      Help us fight evil with goodness!

      Thank you

      Regards,
      Jeremy

      Done with pleasure  ;)
      Title: Re: Global Prime
      Post by: jemook on January 13, 2015, 12:08:35 AM
      I feel your pain Jemook, the same thing happened to us on a few occasions.

      FPA won't remove the reviews so hopefully you get enough of your clients to brush them off the first page rather quickly.

      Sorry for 'hijacking' your thread but I wanted to show my support. Honest brokers need to work together and not against one another for the sake of preserving a more client focused marketplace.

      Cheers,

      You are always welcome to post here Kevin, we hear great things about your brokerage and you are great on the forums.

      Keep it up!

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: odysseus11 on January 13, 2015, 12:47:31 AM
      FPA review system is horrible. I always suggest to anyone that mentions that system that it is to be taken with a grain of salt, way too easy to be manipulated and rigged - as Im sure was done to you, all I have ever heard about u folks is great stuff from *real* traders.
      Title: Re: Global Prime
      Post by: jemook on January 15, 2015, 06:32:27 AM
      FPA review system is horrible. I always suggest to anyone that mentions that system that it is to be taken with a grain of salt, way too easy to be manipulated and rigged - as Im sure was done to you, all I have ever heard about u folks is great stuff from *real* traders.

      Thanks heaps - I've still got that account with your name on it when you're ready to test us out.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on January 15, 2015, 10:44:55 PM
      Hi guys,

      What a hectic night. I was about to go to sleep for the evening and saw one of my CADCHF trades closed for profits with a TP very far away from the market so I thought hmm that's strange and jumped on to the charts. First I freaked out thinking bad tick but then I quickly checked other brokers and saw the same drop on CHF pairs. Checked the news and there it was.. damn SNB.

      I quickly jumped in the car and met one of my colleagues at the office until 4am to help the nightdesk look after anyone affected.

      From our client side we had a couple of clients that made a bucketload on shorts. One client with a 10k account is withdrawing profits today of ~$150,000 which they made in 5 minutes. Other clients not so lucky with a handful of accounts that are in negative balance and anyone long looking at large losses.

      From GP side we have always been super careful giving higher leverage to larger deposits. When we refuse to give higher leverage some of our clients ask "why can't you offer me 1:888 leverage like broker X"? This is why. The account balances that are in negative are required to top up to bring the balance back to zero and last thing we want to do is chase clients for these funds.

      Due to us not allowing higher leverage on the larger accounts there was not that many large negative accounts so as a broker we were not affected by the situation. We stayed stable throughout the mayhem and trades were filled by LPs during the drop as can be seen by other posters. While other brokers were freaking out and pulling their pricing we remained steady and pricing continued with clients able to close positions shortly after the drop.

      My heart goes out to all the clients out there who have lost money because of this. I can imagine a lot of traders are hanging up their shoes today. A lot of brokers too as we can see from Excel and others that will follow.

      From GPs end it's business as usual - if anyone would like to chat on a personal level about this you know where to find me.

      Regards,
      Jeremy
      Title: Re: Global Prime
      Post by: geektrader on January 15, 2015, 10:51:55 PM
      Perfect, now it shows which brokers are really stable!
      Title: Re: Global Prime
      Post by: primi on January 15, 2015, 11:56:57 PM
      We stayed stable throughout the mayhem and trades were filled by LPs during the drop as can be seen by other posters. While other brokers were freaking out and pulling their pricing we remained steady and pricing continued with clients able to close positions shortly after the drop.

      Hi Jeremy,

      don't have an account myself but am looking over my friend's account but the feed was frozen after the drop and after many hours came back but is frozen now again and has been for 2 hours. Talking about USDCHF. Stuck at 0.83759

      Other pairs look OK, even some CHF pairs like CHFJPY for example are also ticking.
      Title: Re: Global Prime
      Post by: jemook on January 16, 2015, 12:11:50 AM
      We stayed stable throughout the mayhem and trades were filled by LPs during the drop as can be seen by other posters. While other brokers were freaking out and pulling their pricing we remained steady and pricing continued with clients able to close positions shortly after the drop.

      Hi Jeremy,

      don't have an account myself but am looking over my friend's account but the feed was frozen after the drop and after many hours came back but is frozen now again and has been for 2 hours. Talking about USDCHF. Stuck at 0.83759

      Other pairs look OK, even some CHF pairs like CHFJPY for example are also ticking.

      Thanks for the heads up - looks like it didn't kick back around rollover only on that pair. All back up again now.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: Zuttasoxx on January 16, 2015, 12:13:30 AM

      From our client side we had a couple of clients that made a bucketload on shorts. One client with a 10k account is withdrawing profits today of ~$150,000 which they made in 5 minutes.

      Wauw must be a roulette trade of 10 lots sick.. Congrats to him.
      Title: Re: Global Prime
      Post by: Bud Fox on January 16, 2015, 12:36:52 AM
      Hi,

      Are today's client trades final or are you seeing trades with banks repriced due to initial rates ‘being out of the market’?
      Title: Re: Global Prime
      Post by: aeronthomas on January 16, 2015, 02:33:45 AM
      Thanks for the update Jeremy, this certainly separates the good brokers.  A friend trades with Excel Markets and he just got an email they are closing brokerage they can't meet regulatory capital and have sustained large losses.  I don't think many traders realize the difference between NZ and ASIC regulated brokers and so called STP/ECN and true A book.  Hopefully some good can come out of this and helps provide some education you can owe money if over leveraged, Stop Losses mean nothing in a black swan event.  Sorry for all those that lost money, happy for those who made big gains.
      Title: Re: Global Prime
      Post by: 4EverMaAT on January 16, 2015, 06:47:17 AM
      Thanks for the update Jeremy, this certainly separates the good brokers.  A friend trades with Excel Markets and he just got an email they are closing brokerage they can't meet regulatory capital and have sustained large losses.  I don't think many traders realize the difference between NZ and ASIC regulated brokers and so called STP/ECN and true A book.  Hopefully some good can come out of this and helps provide some education you can owe money if over leveraged, Stop Losses mean nothing in a black swan event.  Sorry for all those that lost money, happy for those who made big gains.

      One positive about Excel Markets is that [in theory] the clients capital was completely separated from company obligations, so they are 100% able to cover client obligations.  Now only time will tell if it was truly segregated or if they fudged.  Can you please keep us updated with your friends reimbursement?
      Title: Re: Global Prime
      Post by: forex4life on January 16, 2015, 12:24:57 PM
      Hi Jeremy,
      May I ask you what happened to customers that had a EURCHF long with SL -50 pips? -300 pips?
      Thanks
      Title: Re: Global Prime
      Post by: J16 on January 16, 2015, 01:00:51 PM
      I m waiting for brokers to announce that are fine.

      Title: Re: Global Prime
      Post by: ichfunktion on January 16, 2015, 01:08:14 PM
      I m waiting for brokers to announce that are fine.

      See post 715 in this thread a first statement from Jeremy
      Title: Re: Global Prime
      Post by: rodneyp on January 16, 2015, 01:33:28 PM
      I m waiting for brokers to announce that are fine.

      See post 715 in this thread a first statement from Jeremy

      The big boys have allready done so Gain, Fx pro, Oanda, IC Markets and Pepperstone. Read forex magnates.
      Title: Re: Global Prime
      Post by: shocky on January 16, 2015, 01:34:49 PM
      Thanks for the update Jeremy, this certainly separates the good brokers.  A friend trades with Excel Markets and he just got an email they are closing brokerage they can't meet regulatory capital and have sustained large losses.  I don't think many traders realize the difference between NZ and ASIC regulated brokers and so called STP/ECN and true A book.  Hopefully some good can come out of this and helps provide some education you can owe money if over leveraged, Stop Losses mean nothing in a black swan event.  Sorry for all those that lost money, happy for those who made big gains.

      One positive about Excel Markets is that [in theory] the clients capital was completely separated from company obligations, so they are 100% able to cover client obligations.  Now only time will tell if it was truly segregated or if they fudged.  Can you please keep us updated with your friends reimbursement?

      Excel Markets is regulated under FMA authority in NZ and 100% of client accounts are segregated. I could withdrawal my funds yesterday without any problem.

      Really, I have never had any problem with EM. Good spreads, good execution, regulated by a trusted authority, good support, low comissions... It's a pity... Forex is a risky market not just for traders, but for brokers too.
      Title: Re: Global Prime
      Post by: J16 on January 16, 2015, 01:45:44 PM
      I m waiting for brokers to announce that are fine.

      See post 715 in this thread a first statement from Jeremy

      hope Axi trader is fine too.
      Title: Re: Global Prime
      Post by: rodneyp on January 16, 2015, 01:58:39 PM
      I think Axi will be ok, they are much bigger and stable than Global Prime. However there has been no official release, Im sure this will happen.
      Title: Re: Global Prime
      Post by: rodneyp on January 17, 2015, 12:27:05 AM
      Perfect, now it shows which brokers are really stable!

      Or have no open positions or very few open positions in CHF pairs  :)
      Title: Re: Global Prime
      Post by: aeronthomas on January 18, 2015, 08:12:09 AM
      Thanks for the update Jeremy, this certainly separates the good brokers.  A friend trades with Excel Markets and he just got an email they are closing brokerage they can't meet regulatory capital and have sustained large losses.  I don't think many traders realize the difference between NZ and ASIC regulated brokers and so called STP/ECN and true A book.  Hopefully some good can come out of this and helps provide some education you can owe money if over leveraged, Stop Losses mean nothing in a black swan event.  Sorry for all those that lost money, happy for those who made big gains.

      One positive about Excel Markets is that [in theory] the clients capital was completely separated from company obligations, so they are 100% able to cover client obligations.  Now only time will tell if it was truly segregated or if they fudged.  Can you please keep us updated with your friends reimbursement?

      My Friend has stated that Excel Markets have stated he will receive his funds on January 20th, they are doing withdrawals in order they were received and all withdrawals to be completed by 23rd January.
      Title: Re: Global Prime
      Post by: rodneyp on January 18, 2015, 09:56:04 AM
      My bet is that someone will also bail out Excel markets.
      Title: Re: Global Prime
      Post by: forex4life on January 24, 2015, 04:52:02 PM
      Hi Jeremy,
      May I ask you what happened to customers that had a EURCHF long with SL -50 pips? -300 pips?
      Thanks
      Title: Re: Global Prime
      Post by: primi on January 25, 2015, 06:18:47 PM
      A couple of questions if I may:

      - what was the highest spread recorded during this SNB incident on USDCHF?
      - are there any filters in place so that you stop quoting if the spread goes too high and what would that cutoff point be?
      - if somebody had a hedged position on say USDCHF and so no market exposure really he would still be exposed to increased spread. Would you MC this account because of the spread going way into crazy territory? Or would you leave it alone because there can really be no harm done once the dust settles. On the other hand forcefully liquidating these 2 positions in a crazy market can only be bad for both sides.

      Thanks for any answers. To the best of my knowledge it's not related to any of your accounts. This is also my post nr. 666 on this forum. Make what you wish of it  ;)
      Title: Re: Global Prime
      Post by: forex4life on January 25, 2015, 07:19:54 PM
      Interesting are your questions, primi
      We all know GP is one of the fairest broker, but yes after this CHF drama it is interesting if we can have more info about how GP handled this.
      I also wonder if they had to do some refunds, if they had issues, how their customers experienced this drama (example : were the closures possible, what was the worst spread, how far did the SLs slips in worst cases, ...)

      For sure I understand they can't do anything for those who had great exposure to CHF, on the wrong side, who didn't have SL and/or who didn't close.

      I also think for main accounts their leverage of "only" 1:200 is enough.
      Title: Re: Global Prime
      Post by: ColiseumFX on January 25, 2015, 10:44:39 PM
      Currently trade $1m with GP and has been great so far, no issues.
      Title: Re: Global Prime
      Post by: jemook on January 28, 2015, 06:07:35 AM
      A couple of questions if I may:

      - what was the highest spread recorded during this SNB incident on USDCHF?
      - are there any filters in place so that you stop quoting if the spread goes too high and what would that cutoff point be?
      - if somebody had a hedged position on say USDCHF and so no market exposure really he would still be exposed to increased spread. Would you MC this account because of the spread going way into crazy territory? Or would you leave it alone because there can really be no harm done once the dust settles. On the other hand forcefully liquidating these 2 positions in a crazy market can only be bad for both sides.

      Thanks for any answers. To the best of my knowledge it's not related to any of your accounts. This is also my post nr. 666 on this forum. Make what you wish of it  ;)

      Hi Primi,

      Congrats on the 666th post, how very devilish of you. Let me answer your Qs

      1. I'll have to dig up the highest spread on USDCHF recorded over SNB
      2. Yes there are filters set on MT4 level and on Integral to protect from spikes and erroneous pricing. It varies per pair. If the spread is above a certain % to the norm pricing will stop and resume when spreads go back to normal.
      3. I've never seen a hedged account get margin called due to spread blowout but at the same time a super wide spread is bad for both positions so if both positions are in loss due to the 2000 pips or so it could cause a margin call that way. Hope that makes sense?

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on January 28, 2015, 06:08:31 AM
      Currently trade $1m with GP and has been great so far, no issues.

      Cheers, it's a pleasure working with you! Glad you are enjoying your time here.
      Title: Re: Global Prime
      Post by: jemook on January 28, 2015, 06:18:49 AM
      Interesting are your questions, primi
      We all know GP is one of the fairest broker, but yes after this CHF drama it is interesting if we can have more info about how GP handled this.
      I also wonder if they had to do some refunds, if they had issues, how their customers experienced this drama (example : were the closures possible, what was the worst spread, how far did the SLs slips in worst cases, ...)

      For sure I understand they can't do anything for those who had great exposure to CHF, on the wrong side, who didn't have SL and/or who didn't close.

      I also think for main accounts their leverage of "only" 1:200 is enough.

      Thanks for the kind words! In the post below by Milan you can see a good fill on a SL considering the circumstances. FX open seems to have done alright too with the same trade. I also attach an image showing that we kept pricing and where Milan was filled.

      http://www.donnaforex.com/forum/index.php?topic=13770.msg330302#msg330302 (http://www.donnaforex.com/forum/index.php?topic=13770.msg330302#msg330302)

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FcAYI7Zx.png&hash=f6b2b242fc16f3ea68260e07da303fb6)

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: RahmanSL on January 28, 2015, 09:04:39 AM
      3. I've never seen a hedged account get margin called due to spread blowout but at the same time a super wide spread is bad for both positions so if both positions are in loss due to the 2000 pips or so it could cause a margin call that way. Hope that makes sense?

      Cheers
      Jeremy


      Hi Jeremy,

      Hedged account cannot get margin called? Well, one of my equally hedged account (all on one currency pair USD/JPY) was not only margin called but completely blown away and ended with a -AUD10.64 negative. So, is that possible?

      I have already emailed that broker's Support for an explanation but have not received any reply.

      Thank you & best regards

      RahmanSL
      Title: Re: Global Prime
      Post by: jemook on January 30, 2015, 02:59:14 AM
      3. I've never seen a hedged account get margin called due to spread blowout but at the same time a super wide spread is bad for both positions so if both positions are in loss due to the 2000 pips or so it could cause a margin call that way. Hope that makes sense?

      Cheers
      Jeremy


      Hi Jeremy,

      Hedged account cannot get margin called? Well, one of my equally hedged account (all on one currency pair USD/JPY) was not only margin called but completely blown away and ended with a -AUD10.64 negative. So, is that possible?

      I have already emailed that broker's Support for an explanation but have not received any reply.

      Thank you & best regards

      RahmanSL

      Hey buddy,

      How's things? I never said it can't get margin called - I said I've never seen it happen. If the bid and ask are 2000 pips away then even though both positions are hedged they could both be in a loss as the bid and ask are both far away from the open price of both positions. So technically it is possible. I've just never seen it.

      You can ask them what the spread was at the time your position was closed and then work backwards from there to see if both positions were in a loss.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: forex4life on January 30, 2015, 07:44:55 AM
      In the case 2 positions fully hedged, and due to wide spread (100-2000 pips) there is a stop out. Would GP refund?
      Thks
      Title: Re: Global Prime
      Post by: jemook on January 30, 2015, 08:07:22 AM
      In the case 2 positions fully hedged, and due to wide spread (100-2000 pips) there is a stop out. Would GP refund?
      Thks

      Nope, we rebate when there is a technical error. I think you'll find from our clients that we are very fair when it comes to a trade in question. Showing our clients the liquidity receipts and screenshots of charts, logs, market depth, and technical explanations help to show a client exactly what happened.

      You'd be very hard pressed to find a complaint on the forums about a badly handled trade query. I can think of once or twice in the last couple of years and in the end on both situations we came to a fair agreement in the end.

      We are also quite close with our clients so if they've gone out of their way to become our mates we may consider rebating as a 'lesson learned' kind of thing when slippage over news happens, which technically isn't a fault but they may not have understood how the system works etc.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: RahmanSL on January 30, 2015, 08:50:13 AM
      Hi Jeremy...overall I am doing okay....

      I don't think the spread on USD/JPY has widen by 2000 pips in the last few weeks or so.....and my hedged positions definitely was not that wide apart.

      I have written to my broker and is awaiting their reply.

      Another thing which you might be able to answer:

      Q. Pending orders were set at approx same level on two different LIVE trading accounts with SAME broker. The pending orders were triggered at one trading account BUT NOT at the other one.
      Further more, the level at which the pending orders were triggered were not recorded on the MT4 platform....i.e on the MT4 platform, it was not registered/recorded (on any time frame) that the currency pair was ever at that high level. 
      When I asked for clarification, the broker came back with "explanations" that their LP provided ask & bid feeds that did went up to that level but which does not show on actual MT4 trading platform.

      Does that make sense?

      If so, then open trade positions can be automatically closed out at levels which are not recorded on the MT4 platform, leaving Traders totally in the dark as to why the positions were closed at levels which are not recorded on any time frame chart.

      Thank you Jeremy and all the best.

      RahmanSL

      **NOTE: I should clarify that I am NOT writing about Global Prime but one of my broker which I have been using for some time. Global Prime could very possibly be one of my prime broker in the near future  ;)
      Title: Re: Global Prime
      Post by: sun85 on February 02, 2015, 12:14:29 PM
      Thanks for the update Jeremy, this certainly separates the good brokers.  A friend trades with Excel Markets and he just got an email they are closing brokerage they can't meet regulatory capital and have sustained large losses.  I don't think many traders realize the difference between NZ and ASIC regulated brokers and so called STP/ECN and true A book.  Hopefully some good can come out of this and helps provide some education you can owe money if over leveraged, Stop Losses mean nothing in a black swan event.  Sorry for all those that lost money, happy for those who made big gains.

      One positive about Excel Markets is that [in theory] the clients capital was completely separated from company obligations, so they are 100% able to cover client obligations.  Now only time will tell if it was truly segregated or if they fudged.  Can you please keep us updated with your friends reimbursement?

      Hi all, this is my first post.
      I was one of the Excel Markets client, in fact not even 1 month. And I just want to confirm that I have received my fund as they announced regularly via their website and email. From this point, I had have to give 2 thumbs up to them, compared to what happens with Alpari UK clients. Now, I am still confused which brokers should I choose for new broker. But, hopefully will decide within this week.
      Title: Re: Global Prime
      Post by: odysseus11 on February 03, 2015, 04:12:22 PM
      sun, congrats on getting your money back, thats great news
      Title: Re: Global Prime
      Post by: jemook on February 05, 2015, 04:35:16 AM
      Another thing which you might be able to answer:

      Q. Pending orders were set at approx same level on two different LIVE trading accounts with SAME broker. The pending orders were triggered at one trading account BUT NOT at the other one.
      Further more, the level at which the pending orders were triggered were not recorded on the MT4 platform....i.e on the MT4 platform, it was not registered/recorded (on any time frame) that the currency pair was ever at that high level. 
      When I asked for clarification, the broker came back with "explanations" that their LP provided ask & bid feeds that did went up to that level but which does not show on actual MT4 trading platform.

      Does that make sense?

      If so, then open trade positions can be automatically closed out at levels which are not recorded on the MT4 platform, leaving Traders totally in the dark as to why the positions were closed at levels which are not recorded on any time frame chart.

      Thank you Jeremy and all the best.

      RahmanSL

      **NOTE: I should clarify that I am NOT writing about Global Prime but one of my broker which I have been using for some time. Global Prime could very possibly be one of my prime broker in the near future  ;)

      Kind of make sense. MT4 candles only show the bid price, so if the ask price was at the level of your pending order it can be filled without the charts showing that price went there. Not sure why you got filled on one trade but not the other (if they were at the exact same level) on the same broker though.

      Conversely open positions can hit a SL on the ask without the candles showing that price went there (as MT4 candles only show bid price).

      Hope that helps! and hope to see you at GP soon - you'll enjoy trading with us, I personally guarantee it.

      Cheers
      Jem
      Title: Re: Global Prime
      Post by: jemook on February 05, 2015, 04:50:07 AM
      Hi all,

      If you are one of the lucky ones trading with Global Prime please vote for us in the ''Which broker(s) are you using?' (http://www.donnaforex.com/forum/index.php?topic=348.220) thread:
      http://www.donnaforex.com/forum/index.php?topic=348.220 (http://www.donnaforex.com/forum/index.php?topic=348.220)

      Last year we topped the list, let's see if we can do it again

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F4Q5c5Xl.png&hash=05acb66583738418b852915139301d64)

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: RahmanSL on February 05, 2015, 05:33:54 AM
      So, candles on MT4 does not record "ask" but only "bid" price.
      Then there is the question of why the pending orders, preset at same approx level, was not triggered at the other account especially since (as claimed by broker's support) the price did went way past the pending orders.....and my broker's support did not or could not provide an answer too.

      Okay Jeremy, thank you very much for your time to reply me....and I have received & read your PM and will get back to you in due time.

      I have started three Demo accounts to try out three different brokers (one, of course, being GP), but, quite frankly, I am concern with higher "commission" and lower "swap" rates (on ordinary pairs like USD/CAD) on GP in comparison with the other brokers.
      Also, I see GP still does not have funds transfer via SKRILL/Moneybookers which I use very frequently. Other than that, trading experience has been quite good so far :)

      All the best!

      Title: Re: Global Prime
      Post by: jemook on February 10, 2015, 11:46:27 AM
      So, candles on MT4 does not record "ask" but only "bid" price.
      Then there is the question of why the pending orders, preset at same approx level, was not triggered at the other account especially since (as claimed by broker's support) the price did went way past the pending orders.....and my broker's support did not or could not provide an answer too.

      Okay Jeremy, thank you very much for your time to reply me....and I have received & read your PM and will get back to you in due time.

      I have started three Demo accounts to try out three different brokers (one, of course, being GP), but, quite frankly, I am concern with higher "commission" and lower "swap" rates (on ordinary pairs like USD/CAD) on GP in comparison with the other brokers.
      Also, I see GP still does not have funds transfer via SKRILL/Moneybookers which I use very frequently. Other than that, trading experience has been quite good so far :)

      All the best!

      Sounds good - each broker has their pro's and con's. Feel free to contact me directly to discuss ways we can work around your specific requirements.

      Cheers
      Jem
      Title: Re: Global Prime
      Post by: jemook on February 12, 2015, 08:09:34 AM
      Fabulous people of the Donna Forex forum! How's it going?

      We've recently been hard at work with our Liquidity Providers to bring our XAUUSD gold spreads down and we did another big tweak today. Check it out!

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fl61w2e9.png&hash=ed33cda01775fdd3b2b6765cb9e9b2be)

      Granted I waited a bit to get a screenshot at 2 cents .. but the averages are looking good. As always, will keep you posted.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: hanscafe59 on February 14, 2015, 05:52:08 AM
      Jeremy,
      It a trader trade at 300 lots per month can he get 3.5 dollars per RT with same spread?
      Title: Re: Global Prime
      Post by: sun85 on February 14, 2015, 07:19:14 AM
      Fabulous people of the Donna Forex forum! How's it going?

      We've recently been hard at work with our Liquidity Providers to bring our XAUUSD gold spreads down and we did another big tweak today. Check it out!

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fl61w2e9.png&hash=ed33cda01775fdd3b2b6765cb9e9b2be)

      Granted I waited a bit to get a screenshot at 2 cents .. but the averages are looking good. As always, will keep you posted.

      Cheers,
      Jeremy


      Awesome Jeremy!
      I am your new client,as well as new trader trying to be the minority crowd (as I read majority retail traders not profitable:) I have traded xau/usd yesterday, the spread was nice! even better compared to many other brokers.
      Title: Re: Global Prime
      Post by: jemook on February 16, 2015, 12:02:29 AM
      Jeremy,
      It a trader trade at 300 lots per month can he get 3.5 dollars per RT with same spread?

      Hi there, $3.50 r/t won't be possible but feel free to email me at jeremy.k@globalprime.com.au to discuss further.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on February 17, 2015, 03:32:11 AM
      Fabulous people of the Donna Forex forum! How's it going?

      We've recently been hard at work with our Liquidity Providers to bring our XAUUSD gold spreads down and we did another big tweak today. Check it out!

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fl61w2e9.png&hash=ed33cda01775fdd3b2b6765cb9e9b2be)

      Granted I waited a bit to get a screenshot at 2 cents .. but the averages are looking good. As always, will keep you posted.

      Cheers,
      Jeremy


      Awesome Jeremy!
      I am your new client,as well as new trader trying to be the minority crowd (as I read majority retail traders not profitable:) I have traded xau/usd yesterday, the spread was nice! even better compared to many other brokers.

      Great to hear, you know where to find me if you need anything at all :)

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: geektrader on March 01, 2015, 11:27:20 PM
      Hi Guys,

      as usually, I am logging spreads for all my favorite brokers 24/7. So I thought some people might be interested in the average spread values of these brokers from the last 2 weeks. I am posting this on each brokers thread that is part of that to be fair. And don´t forget that spreads are not the complete costs, there also are the commissions on top of that as well as the average slippage you are getting in and out.

      Title: Re: Global Prime
      Post by: rodneyp on March 01, 2015, 11:33:57 PM
      Hi Guys,

      as usually, I am logging spreads for all my favorite brokers 24/7. So I thought some people might be interested in the average spread values of these brokers from the last 2 weeks. I am posting this on each brokers thread that is part of that to be fair. And don´t forget that spreads are not the complete costs, there also are the commissions on top of that as well as the average slippage you are getting in and out.

      Nice to see you have now taken on the role as Global Pirmes marketing manager.

      Global Prime must be doing it tough with the sucess of Synergyfx's new HYBRID account.

      Congratulations on your new job my geeky friend.
      Title: Re: Global Prime
      Post by: forex4life on March 02, 2015, 12:21:07 AM
      Many thanks for your work geektrader ! Rep++
      May I suggest you to add ICM for his supposed low spread (but slippage/low depth?) and eventually Axi?
      Thanks!
      Title: Re: Global Prime
      Post by: geektrader on March 02, 2015, 03:36:14 AM
      Thanks :) You can easily log the spreads on your own too with my EA. I´ve attached it to this post. Just open MT4, open all the pairs you want (timeframe doesn´t matter), add the EA to each chart and configure the session it should log (if any, otherwise just leave it at false).
      Title: Re: Global Prime
      Post by: geektrader on March 02, 2015, 08:15:53 AM

      You are ignoring this user.

      Btw, gotta love the ignore feature here :) Saved me so much time reading his stupid posts (which I am sure the above one is another one of this nature, haha)....
      Title: Re: Global Prime
      Post by: corre971 on March 02, 2015, 08:39:31 AM

      You are ignoring this user.

      Btw, gotta love the ignore feature here :) Saved me so much time reading his stupid posts (which I am sure the above one is another one of this nature, haha)....
      Right now added a user to my ignore list  ;)
      Title: Re: Global Prime
      Post by: jemook on March 12, 2015, 09:51:06 AM
      Questions for the folks using Neteller:

      1. How do you find the service?
      2. What are your current brokers that offer it charging you for deposit and withdrawal?
      3. What is the average deposit size you make using Neteller? Do you use other payment forms for larger deposits?
      3. Is this something you'd like to see at GP?

      Looking forward to hearing from you

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: forex4life on March 12, 2015, 10:30:43 AM
      1. I like Neteller a lot
      2. 2.7% +0.30ct deposit, withdrawal free of charge (please apply the min. fees you can)
      3. I use Neteller mostly for withdrawals
      4. Yes I would, if we can regularly withdraw (more than deposits because it is profit), with same or better conditions
      Title: Re: Global Prime
      Post by: 999cjb on March 12, 2015, 01:17:34 PM
      Questions for the folks using Neteller:

      1. How do you find the service?
      2. What are your current brokers that offer it charging you for deposit and withdrawal?
      3. What is the average deposit size you make using Neteller? Do you use other payment forms for larger deposits?
      3. Is this something you'd like to see at GP?

      Looking forward to hearing from you

      Cheers,
      Jeremy

      It would be good if you could post this in the Neteller thread in the payment processors section.

      That is why it is there.
      Title: Ripple
      Post by: Forex-test on March 12, 2015, 06:20:42 PM
      3. Is this something you'd like to see at GP?

      Could you please add Ripple (https://ripple.com) as a method for depositing and withdrawing funds? It supports any currency, the transaction costs are very low, it is available to anyone in all countries and it is very fast.
      Title: Re: Global Prime
      Post by: jemook on April 13, 2015, 02:03:05 PM
      Quote from: Forex-test link=msg=335225 date=1426184442


      3. Is this something you'd like to see at GP?


      Could you please add Ripple (https://ripple.com) as a method for depositing and withdrawing funds? It supports any currency, the transaction costs are very low, it is available to anyone in all countries and it is very fast.


      Hey there, while I think the idea of Ripple is very cool I couldn't see us considering to implement unless we are getting major demand for it and it's proven itself.


      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: saico on March 31, 2015, 06:38:21 PM
      Hi all,

      do they have in the meantime an alternative cheaper way to send funds from Europe?

      Much thanks in advance!

      Best regards
      Title: Re: Global Prime
      Post by: sienna on April 14, 2015, 12:08:26 PM
      Jeremy
      Will GP offer another trading platform, in addition to MT4?
      If yes, when do you think that might happen and what kind of platform?
      I really need a platform where I can input OCO and trailing stops
      thanks
      Title: Re: Global Prime
      Post by: jemook on April 15, 2015, 08:59:24 AM
      Quote from: sienna link=msg=337862 date=1429009706

      Jeremy
      Will GP offer another trading platform, in addition to MT4?
      If yes, when do you think that might happen and what kind of platform?
      I really need a platform where I can input OCO and trailing stops
      thanks


      Hi Sienna, we are definitely looking into this but not rushing into things as it's a big decision to make.

      We also offer FIX API connectivity for clients wanting to connect their trading platforms or algorithms to our liquidity. It's mainly used by institutional traders but if you have experience with this type of connectivity and have a platform to connect please let us know and we can assist.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: primi on April 20, 2015, 05:20:07 PM
      Would it be possible to use Multicharts?
      Title: Re: Global Prime
      Post by: jemook on April 27, 2015, 06:43:32 AM
      Quote from: primi link=msg=338364 date=1429546807

      Would it be possible to use Multicharts?


      Hi Primi,

      Thanks for your question. We don't offer Multicharts at this time and no plans in the pipeline to offer it.

      I'm not too sure of how it's connectivity works but if you can connect the platform through FIX API you may be able to connect to our liquidity through it.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: Shudb3009 on May 28, 2015, 10:38:41 AM
      I'm very dissapointed with global prime; after hours hours of research i decided to open an account with them, and 1st trade; 1st problem

      today at 8:30 GMT time; I entered a sell trade 1.53550 +/-


      Today I've entered a trade at 8:30 GMT, and I've found that my order was filled at an unexistent price on the chart,

      I've entered a trade of Sell GBP/USD 0.60 units at 1.53550 +/- and suddendly i find that my order got filled at  1.53221 !!! a price that doesn't even exist on the chart

      the funny thing is that the lowest price on the charts and on terminal was 1.53388; so how can i get filled in a sell order 16.7 pips away from the market lowest price?

      As far as i know, charts are drawn with bid prices, so if you got a sell order filled it must be a price between the high or at the high and the low or at the low price of the market, not 16.7 pips away from the market, so this is not the case of a "buy" order getting filled out of the charts due to widened spreads

      But to get further details about this, I checked the prices on fxcm and found the same thing, that price doesn't even exist the lowest price was 1.53327 and the tick price registered at the same second that I've placed the order was 1.53570!!!!  

      thinking about widened spreads??? the maximum spread until 09:00 GMT was 2.9 pips....

      Sincerely with so many good reviews i didn't expect  problem like this, how can we solve this?

      Ps. even half hour later, the lowest price on gbp/usd is 1.53264; if my order was truly executed at least under global prime brokerage my price must appear as lowest price, right?

      check below

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fs17.postimg.org%2Fxin55udwv%2Fed_1_non_existent_price.jpg&hash=52aa45ad244bc03b9679107a1d0e34e0)

      (https://donnaforex.com/proxy.php?request=http%3A%2F%2Fs8.postimg.org%2F64uzeqjbp%2Fed_1_non_existent_price_gp_vs_fxcm.jpg&hash=957075cbd8ff345592877ac5e5dc05be)

      Is this a true ecn broker? til, now im very dissappointed...
      Title: Re: Global Prime
      Post by: jemook on May 29, 2015, 03:57:54 AM
      Hi Shudb3009,

      Not sure why you posted this before we completed our investigation?

      We have sent you a detailed email about what happened including trade receipt and depth of market at the time and acknowledged it was an error on our side and credited you with almost a EUR 200 rebate for the loss including commission cost.

      Regards,
      Jeremy
      Title: Re: Global Prime
      Post by: looser31 on May 29, 2015, 10:11:31 AM
      I noticed all symbol`s margin is 500usd.(lev. 1:200,1lot)
      usually, margin is related currencies pairs.
      Why do you so?
      Title: Re: Global Prime
      Post by: looser31 on May 29, 2015, 10:14:07 AM
      How GlobalPrime`s meta server status?

      connection,freezing,,,,

      meta is often disconnected.

      The problem is endemic in meta.
      Title: Re: Global Prime
      Post by: looser31 on May 30, 2015, 02:37:51 AM
      below Your advertisement on your website,

      "Can your broker do this?
      Every trade placed into the market with Global Prime can be confirmed with a direct receipt from Global Prime’s liquidity providers.If you need confirmation please email or call your Foreign Exchange Specialist to obtain a copy. Now that’s transparency! We believe this is a great way to challenge traditional brokers that offer Straight Through Processing or no Dealer Intervention."

      You are mistaken.
      You who offer are not alone.
      Title: Re: Global Prime
      Post by: looser31 on May 30, 2015, 02:50:19 AM
      and
      You offer meta only.

      With TRASHY meta,
      can`t true ecn.
      It is structural limit of meta.
      It is a fact known to everbody.
      russian company metaquotes is established for scam.
      If you have IT team or developers,
      Compare meta and ctrader.
      Title: Re: Global Prime
      Post by: Shudb3009 on May 30, 2015, 11:47:26 AM
      Quote from: jemook link=msg=340569 date=1432868274

      Hi Shudb3009,

      Not sure why you posted this before we completed our investigation?

      We have sent you a detailed email about what happened including trade receipt and depth of market at the time and acknowledged it was an error on our side and credited you with almost a EUR 200 rebate for the loss including commission cost.

      Regards,
      Jeremy


      Hi Jeremy, sorry for this, I've posted the problem right after sending the email to support.

      efectively the problem has been solved, they've explained me that there was a problem with LP and. they showed me the detailed information, and they proceessed a refund.

      all this in less than 24 hours. I've to say that for the kind of explanation and the information provided, these guys know their stuff and they show you exactly where the problem was... so there is no tricks and they work in a transparent way.... also considering this you can be sure that they can give you excellent support, they work really fast, (sincerely i wasn't expecting a solution that fast).


      Ps. I've entered a mini trade yesterday and It was properly filled without any problem. 
      Title: Re: Global Prime
      Post by: nwboater on May 30, 2015, 04:33:32 PM
      Immortal Speculator - Are you trying to get some problems solved with Global Prime? Or are you for some reason just wanting to trash them?

      When I see a new poster do what you are doing, or aggressively rave about something it always makes me wonder what the ulterior motives may be. What are yours?

      For the record I have been a very satisfied client of Global Prime for over two years. Any broker can have an occasional hiccup, but I have found them to be outstanding in all ways. And especially in service. Jeremy has always been very responsive and helpful. I have accounts at several good brokers but Global Prime is by far my favorite.

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: looser31 on May 31, 2015, 12:00:19 PM
      Quote from: nwboater link=msg=340631 date=1433000012

      Immortal Speculator - Are you trying to get some problems solved with Global Prime? Or are you for some reason just wanting to trash them?

      When I see a new poster do what you are doing, or aggressively rave about something it always makes me wonder what the ulterior motives may be. What are yours?

      For the record I have been a very satisfied client of Global Prime for over two years. Any broker can have an occasional hiccup, but I have found them to be outstanding in all ways. And especially in service. Jeremy has always been very responsive and helpful. I have accounts at several good brokers but Global Prime is by far my favorite.

      Cheers,
      Rod


      Hi,
      thanks for reply to me.
      You do me an injustice with your misunderstanding.
      I suffered very strange bad experience with ecn mt4 brokers.
      (They are registered FCA.)
      I`m just now thinking about open account with GP.
      I`m not want to trash them.
      but they offer meta only.
      So,I hesitate.

      Title: Re: Global Prime
      Post by: jemook on May 31, 2015, 06:08:42 PM
      Quote from: Shudb3009 link=msg=340624 date=1432982846

      Quote from: jemook link=msg=340569 date=1432868274

      Hi Shudb3009,

      Not sure why you posted this before we completed our investigation?

      We have sent you a detailed email about what happened including trade receipt and depth of market at the time and acknowledged it was an error on our side and credited you with almost a EUR 200 rebate for the loss including commission cost.

      Regards,
      Jeremy


      Hi Jeremy, sorry for this, I've posted the problem right after sending the email to support.

      efectively the problem has been solved, they've explained me that there was a problem with LP and. they showed me the detailed information, and they proceessed a refund.

      all this in less than 24 hours. I've to say that for the kind of explanation and the information provided, these guys know their stuff and they show you exactly where the problem was... so there is no tricks and they work in a transparent way.... also considering this you can be sure that they can give you excellent support, they work really fast, (sincerely i wasn't expecting a solution that fast).


      Ps. I've entered a mini trade yesterday and It was properly filled without any problem. 


      Hey, thanks so much for clarifying - really appreciate that. We are here for you if you need anything else.

      Cheers,
      Jem
      Title: Re: Global Prime
      Post by: AR1312 on July 10, 2015, 07:12:28 AM
      Hi Jeremy, I'm looking into signing up with Global Prime. Two quick questions:
      1. What time do you do swap rollovers? Specifically, if I want to avoid paying the swap rate, what time should I exit the trade, eg 4:45pm New York time because you rollover at 5pm NY time etc
      2. Just wanted to confirm that hedging is allowed, eg I might be long 1 lot eurusd at 1.1170 and short 5 lots at 1.1190.

      Title: Re: Global Prime
      Post by: jemook on July 13, 2015, 02:53:25 AM
      Quote from: AR1312 link=msg=343039 date=1436508748

      Hi Jeremy, I'm looking into signing up with Global Prime. Two quick questions:
      1. What time do you do swap rollovers? Specifically, if I want to avoid paying the swap rate, what time should I exit the trade, eg 4:45pm New York time because you rollover at 5pm NY time etc
      2. Just wanted to confirm that hedging is allowed, eg I might be long 1 lot eurusd at 1.1170 and short 5 lots at 1.1190.



      Heya

      1. Rollover is doing @ NY close or 5pm NY time. This is 11:59 platform time (which is currently GMT +3).
      2. Sure, hedging is allowed.

      Let us know if there's anything else I can help with.

      Cheers,
      Jeremy
      Title: Re: Global Prime
      Post by: Rico on August 02, 2015, 02:10:23 AM
      Hi Jeremy

      I'm thinking of opening an account with you, but would you address these comments made by Peter from Toronto last month on FPA (22 July 2015)? http://www.forexpeacearmy.com/public/review/www.globalprime.com.au

      This market maker is a fake ECN and it is also one of the smallest brokers on the market.
      Everyone should read the pds before opening an account. It is clearly stated in the pds that global prime is a market maker: "Each Global Prime Product which is agreed and
      entered into with you will be entered into by Global Prime as principal. Global Prime makes a market in its products since it regularly states the price at which it is prepared to deal with a client as principal."

      The size of this broker decided the liquidity is quite low which means partial fill and serious slippage will happen. During a chat session with the support, I was told there is only 5-10 lots on the top of book. It is a shock because I expect at least 10-20 lots on the top of book. True ecn should have DMA and deep market depth yet global prime has the ball to claim to a true ecn.

      The trade receipt from global prime is also a joke. Any broker can make up a receipt like that.
      If someone want to trade with a market maker, it is better to work with a market maker of good size.
      Title: Re: Global Prime
      Post by: semaj on August 02, 2015, 03:42:40 AM
      I have a MT4 trading account with Global Prime for many years, Jeremy of Global Prime responded to my queries in respect of my trading account in an efficient manner, I am satisfied with Global Prime service.


      Regards,


      Riemann
      Title: Re: Global Prime
      Post by: rodneyp on August 02, 2015, 05:11:08 AM
      What do you mean by he manages your account?. Global prime is not a money manager.
      Title: Re: Global Prime
      Post by: Doji Star on November 22, 2015, 12:29:22 AM
      After hearing about them over at the stevehopwoodforex.com forum, I have recently become a client of Global Prime and I have had no issues whatsoever. I must say that I have been impressed with their customer service. Jeremy and his team go out of their way to help you, no matter how small your problem may be. If you need lower or higher leverage, all you need do is ask for it. Their credit card deposits work well and is very secure. I've made two withdrawals back to the cc (had my money in my account within 24-48 hours).
      I am happy with their spreads and execution. I don't trade the news, but if you do, Jeremy has gone on record saying that it is not a good idea trading news through an ECN. Kudos to him for that. 
      The fact that they are ASIC-regulated is also very reassuring as well. All in all, I am really happy with Global Prime!
      Doji Star
      Title: Re: Global Prime
      Post by: jemook on November 24, 2015, 10:49:28 PM
      Quote from: Doji Star link=msg=349716 date=1448152162

      After hearing about them over at the stevehopwoodforex.com forum, I have recently become a client of Global Prime and I have had no issues whatsoever. I must say that I have been impressed with their customer service. Jeremy and his team go out of their way to help you, no matter how small your problem may be. If you need lower or higher leverage, all you need do is ask for it. Their credit card deposits work well and is very secure. I've made two withdrawals back to the cc (had my money in my account within 24-48 hours).
      I am happy with their spreads and execution. I don't trade the news, but if you do, Jeremy has gone on record saying that it is not a good idea trading news through an ECN. Kudos to him for that. 
      The fact that they are ASIC-regulated is also very reassuring as well. All in all, I am really happy with Global Prime!
      Doji Star


      Hi Doji,

      Thanks for the kind words! It's a pleasure working with you - we will do all we can to keep you and all of our clients happy for many years to come

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: primi on December 29, 2015, 10:41:43 AM
      Hi Jeremy, are you sending daily/monthly statements via email? If not, is there another way to get them other than MT4 history?

      P
      Title: Re: Global Prime
      Post by: jemook on December 29, 2015, 11:25:47 AM
      Hey mate, we sure are. If you are having trouble receiving them please email forex@globalprime.com.au and we'll help you out straight away.

      Cheers,
      Jeremy

      Quote from: primi link=msg=350810 date=1451385703

      Hi Jeremy, are you sending daily/monthly statements via email? If not, is there another way to get them other than MT4 history?

      P

      Title: Re: Global Prime
      Post by: jemook on January 20, 2016, 06:17:31 AM
      Quote from: Proble link=msg=351419 date=1453096176

      Global Prime, could you please give more up to date information about your trading conditions? I tried to find relevant information, but your web-site seems to be broken down(((


      Not sure what website you are looking at? www.globalprime.com.au/forex

      You can jump on our livechat and speak to our support team or email forex@globalprime.com.au with any questions you might have

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: 999cjb on January 20, 2016, 07:38:39 AM
      Hello Jeremy

      I sent you a PM at the end of last year. No reply as yet  :(
      Title: Re: Global Prime
      Post by: IFFTrader on January 23, 2016, 07:08:50 AM
      I have with GP for almost 2 years and recently did a partial withdraw of the profit. I have to say they are fast and efficient. Over the years there is no significant issue that concern my fund. Btw, withdrawal by bankwire is without admin charges unlike ICMarkets and AXI that charge AUD25 per withdrawal. I withdraw USD3k to my USD account receiving USD3k. Got the funds about 2 working days from sending request.

      I felt I need to write something good about them. I look forward to withdraw more profits soon from the MAM I joined.  ;D  ;D
      Title: Re: Global Prime
      Post by: alex100 on January 23, 2016, 09:08:28 PM
      Quote from: IFFTrader link=msg=351609 date=1453532930

      I have with GP for almost 2 years and recently did a partial withdraw of the profit. I have to say they are fast and efficient. Over the years there is no significant issue that concern my fund. Btw, withdrawal by bankwire is without admin charges unlike ICMarkets and AXI that charge AUD25 per withdrawal. I withdraw USD3k to my USD account receiving USD3k. Got the funds about 2 working days from sending request.

      I felt I need to write something good about them. I look forward to withdraw more profits soon from the MAM I joined.  ;D  ;D

      Where do they advertise their MAM accounts? I can't find any on their website?
      Title: Re: Global Prime
      Post by: 4EverMaAT on January 27, 2016, 04:54:02 AM
      Quote from: looser31 link=msg=340619 date=1432950619

      and
      You offer meta only.

      With TRASHY meta,
      can`t true ecn.
      It is structural limit of meta.
      It is a fact known to everbody.
      russian company metaquotes is established for scam.
      If you have IT team or developers,
      Compare meta and ctrader.
      Quote from: looser31 link=msg=340643 date=1433070019

      Quote from: nwboater link=msg=340631 date=1433000012

      Immortal Speculator - Are you trying to get some problems solved with Global Prime? Or are you for some reason just wanting to trash them?

      When I see a new poster do what you are doing, or aggressively rave about something it always makes me wonder what the ulterior motives may be. What are yours?

      For the record I have been a very satisfied client of Global Prime for over two years. Any broker can have an occasional hiccup, but I have found them to be outstanding in all ways. And especially in service. Jeremy has always been very responsive and helpful. I have accounts at several good brokers but Global Prime is by far my favorite.

      Cheers,
      Rod


      Hi,
      thanks for reply to me.
      You do me an injustice with your misunderstanding.
      I suffered very strange bad experience with ecn mt4 brokers.
      (They are registered FCA.)
      I`m just now thinking about open account with GP.
      I`m not want to trash them.
      but they offer meta only.
      So,I hesitate.


      If you have over $100k, you can request API access.  Then you can add whatever frontend you wish.  You would fully be responsible for the trades sent via this method, but you would have more control over what types of orders are supported.

      Mt4 is chosen because it is popular and the de-facto algo trading platform for retail forex.  It allows clients to buy and sell at the stated prices, minus slippage.   It does that very well for the most part.  Not all brokers have a great implementation of mt4, so therefore all mt4 brokers are not equal.
      Quote from: Rico link=msg=344342 date=1438477823

      Hi Jeremy

      I'm thinking of opening an account with you, but would you address these comments made by Peter from Toronto last month on FPA (22 July 2015)? http://www.forexpeacearmy.com/public/review/www.globalprime.com.au

      This market maker is a fake ECN and it is also one of the smallest brokers on the market.
      Everyone should read the pds before opening an account. It is clearly stated in the pds that global prime is a market maker: "Each Global Prime Product which is agreed and
      entered into with you will be entered into by Global Prime as principal. Global Prime makes a market in its products since it regularly states the price at which it is prepared to deal with a client as principal."

      The size of this broker decided the liquidity is quite low which means partial fill and serious slippage will happen. During a chat session with the support, I was told there is only 5-10 lots on the top of book. It is a shock because I expect at least 10-20 lots on the top of book. True ecn should have DMA and deep market depth yet global prime has the ball to claim to a true ecn.

      The trade receipt from global prime is also a joke. Any broker can make up a receipt like that.
      If someone want to trade with a market maker, it is better to work with a market maker of good size.



      The person is arguing semantics.  What GP wrote about is correct because they have to 'make' the prices available on the mt4 platform or via API.  It is what they do with the order after they receive it is what matters (sending it straight to their LPs on an agency basis).  I doubt a retail market maker type of broker would have a verifiable Prime Broker relationship, let alone a Prime of Prime relationship except may for the larger ones like Gain Capital.

      The top of the book (best bid, best offer) does not = all available liquidity.  You place an order and then the order book will be swept according to the order of precedence defined by the ECN / LPs.  Usually you take all of the liquidity at the BBBO price level, then sweep the next available price level, etc until the order is filled.

      Did this person give a recommendation as to which market maker they would recommend?  Which one of them are offering trade receipts that track the entire path of the fill or rejection.?
      Title: Re: Global Prime
      Post by: jemook on February 01, 2016, 03:48:10 AM
      ^ On Point, thank you for the post.

      Quote from: IFFTrader link=msg=351609 date=1453532930

      I have with GP for almost 2 years and recently did a partial withdraw of the profit. I have to say they are fast and efficient. Over the years there is no significant issue that concern my fund. Btw, withdrawal by bankwire is without admin charges unlike ICMarkets and AXI that charge AUD25 per withdrawal. I withdraw USD3k to my USD account receiving USD3k. Got the funds about 2 working days from sending request.

      I felt I need to write something good about them. I look forward to withdraw more profits soon from the MAM I joined.  ;D  ;D


      Thanks so much :) it's a pleasure working with you and all of our clients.

      I really appreciate you going out of your way to leave this  nice review.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: IFFTrader on February 13, 2016, 07:19:28 AM
      Quote from: alex100 link=msg=351622 date=1453583308

      Quote from: IFFTrader link=msg=351609 date=1453532930

      I have with GP for almost 2 years and recently did a partial withdraw of the profit. I have to say they are fast and efficient. Over the years there is no significant issue that concern my fund. Btw, withdrawal by bankwire is without admin charges unlike ICMarkets and AXI that charge AUD25 per withdrawal. I withdraw USD3k to my USD account receiving USD3k. Got the funds about 2 working days from sending request.

      I felt I need to write something good about them. I look forward to withdraw more profits soon from the MAM I joined.  ;D  ;D

      Where do they advertise their MAM accounts? I can't find any on their website?


      alex, the MAM I join is Trusted MAM which is no longer taking new subscription. I understand the MAM may be closed once all the DD is cleared. You may ask jemook what other MAM is available. MAM is typically offer by the trader/company not the broker.
      Title: Re: Global Prime
      Post by: nwboater on February 27, 2016, 09:54:04 PM
      Quote from: Proble date=1456590863 link=msg=352890

      Is Global Prime still operating on the Forex market??? I see that a message was published not so long ago, but the link seems to be broken((


      They are still active and still one of the best Forex brokers. https://www.globalprime.com.au/forex/

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: jemook on February 29, 2016, 02:08:52 AM
      Cheers Rod, Proble - yes we are still around and working hard.

      Please email forex@globalprime.com.au if there's anything we can help with or you can get in touch with me personally at jeremy.k@globalprime.com.au

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: JulioPipo on February 29, 2016, 09:16:12 PM
      Hi James. How do you compare with Pepperstone, IC Markets, AXI Trader and Tickmill in terms of execution quality?
      Title: Re: Global Prime
      Post by: jemook on March 01, 2016, 01:15:12 AM
      Hi Julio,

      Different brokers will work better for different strategies. For example news trading/tick scalping won't work with GP as we send trades out to banks and those strategies attempt to get instant fills which will only work on a B-book broker.

      It's very rare that we even get asked for trade investigations anymore due to the way we've structured our liquidity. Trade complaints are almost non existent. Of course if there is ever an issue we work closely with the client to work out what's happened and do what we can to get them trading right.

      If you are manual trading and you are looking for a broker with personal support that is on your side you'll have a great time with us.

      If you are EA/robot trading then open accounts with a couple of your favourite brokers and let your EA run with same settings and move funds to whichever is performing best.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: alankw88 on April 25, 2016, 09:08:35 AM
      Hi James,

      When the client portal can goes live?

      Thanks.
      Title: Re: Global Prime
      Post by: jemook on June 23, 2016, 02:45:44 AM
      It's been a while. Nice to see the forum is cleaned up and looking good. Wishing everyone safe trading for the rest of the week with the Brexit vote looming.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on June 28, 2016, 07:04:54 AM
      Please be advised that we will be reverting our margin rates to pre-Brexit levels with the exception of XAUUSD which will be kept at 1:33 leverage.

      These changes will come into effect at the end of todays trading session (28.06.2016).

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on November 03, 2016, 04:19:13 AM
      Changes - Margin Requirements

      Ahead of the US Election on 8th November 2016 we will be making some changes to our margin requirements.

      These changes will come into effect this weekend.

      From Saturday 5th November 2016, leverage will be limited to 1:100 for all FX pairs with the exception of the below:

      XAUUSD: 1:33
      XAGUSD: 1:33
      USDMXN: 1:10

      If you have any open positions on the adjusted pairs going into the weekend of 5 November 2016, please be aware that the margin requirements to keep those positions open will increase.

      It is essential that you review and monitor your open positions closely and maintain a sufficient account surplus in order to avoid a margin call or margin stop out due to a lack of free margin.

      Please don’t hesitate to contact us should you have any queries.

      Regards,
      Jeremy
      Title: Global Prime
      Post by: Aneniahet on December 09, 2016, 04:08:10 PM
      HI Jemook, what is your relationship with Global Prime Partners in the UK?
      Title: Re: Global Prime
      Post by: jemook on December 10, 2016, 11:15:45 AM
      HI Jemook, what is your relationship with Global Prime Partners in the UK?

      Hey there, there is no relationship.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: justjosh on January 30, 2017, 08:53:33 AM
      Can you explain why your PDS states that your sole counterparty is Gleneagles Securities?
      Title: Re: Global Prime
      Post by: alex100 on January 31, 2017, 07:18:55 PM
      I'm really glad to say that GP broker is a great broker that suits my needs. Excellent liquidity, very competitive spreads and reasonable commissions. But the most important part is very helpful and not formal support. I have been working with many different brokers and the very frustrating part is where you receive the "formal" answer which is actually just an excuse that does not help you at all. This broker is different. Jeremy puts effort into understanding your problem and finding a solution without any formal excuses.
      Great Job! Bravo Guys.
      Title: Re: Global Prime
      Post by: bleach on February 02, 2017, 01:48:13 PM
      Hi GP,

      I'm considering opening an account with you and looking at the bundle VPS service.

      Can I check if the VPS service is locked in exclusively with GP? Can I also run my other EAs with another broker on that VPS service?

      Also, you offer beeks and forexvps. Which service would you recommend? I will trading via EAs mostly.

      Thanks!
      Bleach
      Title: Re: Global Prime
      Post by: crashev on February 06, 2017, 11:25:13 AM
      Also it's time for me to test GP, as I moved all my trading to manual. It's also nice to see that Jeremy still hangs here and give support and insights about their services.

      Hope it will be long lasting relationshop between us.
      Title: Re: Global Prime
      Post by: reinerh on February 06, 2017, 11:38:22 AM

      i just hope they will have sepa funding soon.

      much less fees for european customers.
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 04:00:29 AM
      Can you explain why your PDS states that your sole counterparty is Gleneagles Securities?

      Gleneagle is Global Prime's parent company and institutional arm. It has the prime broker and direct bank relationships. Global Prime leverages off Gleneagles relationships just like other brokers that Gleneagle provides pricing to.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 04:02:01 AM
      I'm really glad to say that GP broker is a great broker that suits my needs. Excellent liquidity, very competitive spreads and reasonable commissions. But the most important part is very helpful and not formal support. I have been working with many different brokers and the very frustrating part is where you receive the "formal" answer which is actually just an excuse that does not help you at all. This broker is different. Jeremy puts effort into understanding your problem and finding a solution without any formal excuses.
      Great Job! Bravo Guys.

      Glad to hear it Alex, really appreciate the feedback. Looking forward to many years of working together.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 04:03:19 AM
      Hi GP,

      I'm considering opening an account with you and looking at the bundle VPS service.

      Can I check if the VPS service is locked in exclusively with GP? Can I also run my other EAs with another broker on that VPS service?

      Also, you offer beeks and forexvps. Which service would you recommend? I will trading via EAs mostly.

      Thanks!
      Bleach

      Hey Bleach,

      Thanks for the Q. You can use either and I wouldn't be able recommend one over the other. You can also use the VPS wherever you'd like!

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 04:04:10 AM
      Also it's time for me to test GP, as I moved all my trading to manual. It's also nice to see that Jeremy still hangs here and give support and insights about their services.

      Hope it will be long lasting relationshop between us.

      Thanks mate you know where to find me if there's anything I can do to help. Get to know our support staff or your account manager, we've got a great team that's always happy to help.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 04:06:08 AM

      i just hope they will have sepa funding soon.

      much less fees for european customers.

      Definitely something we have been looking into for a while although it's not high up on the priority list currently. Will keep you posted about this.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: bleach on February 08, 2017, 12:30:07 PM
      bump...

      Hi GP,

      I'm considering opening an account with you and looking at the bundle VPS service.

      Can I check if the VPS service is locked in exclusively with GP? Can I also run my other EAs with another broker on that VPS service?

      Also, you offer beeks and forexvps. Which service would you recommend? I will trading via EAs mostly.

      Thanks!
      Bleach
      Title: Re: Global Prime
      Post by: jemook on February 08, 2017, 11:28:46 PM
      Hey Bleach look up a couple of posts, I've already responded  ;)

      cheers
      Jeremy
      Title: Re: Global Prime
      Post by: MoneyTalks58 on February 17, 2017, 09:09:33 PM
      The fpa forum reviews look fakey for me. The reviews are too good to be true. And also in stevehopwood forum I saw if any forum user criticize or said a negative comment, they become very offensive and say aggresive words. I don't trust them because of this.
      Title: Re: Global Prime
      Post by: HFT Group on February 17, 2017, 10:49:57 PM
      The fpa forum reviews look fakey for me. The reviews are too good to be true. And also in stevehopwood forum I saw if any forum user criticize or said a negative comment, they become very offensive and say aggresive words. I don't trust them because of this.

      There are many members of this forum that will vouch for the integrity of both Global Prime and Jeremy.
      Unless you have had first hand experience (traded with them), I suggest keeping an open mind.
      Title: Re: Global Prime
      Post by: 4EverMaAT on February 17, 2017, 11:55:43 PM
      Just the fact that they are a real Prime of Prime should eliminate 99% of the competition.  But the real question is who do you trust?  What criteria are you using to judge a forex brokerage?

      Steve Hopwood is not so bad....but in the past he did sometimes blast newbies for asking about things that could be easily researched. 

      ----
      The VPS that both Beeks and CNS offer is such that you control the desktop, and can run whatever you want on it as long as you have the resources to do it.  I do believe that if you trade as little as 20 lots/mo, you get the budget Beeks vps for free.  I prefer CNS myself [no point in a single processor computer in 2017, but free is free]

      Who knows, if you talk with Jeremy, they might sponsor multiple free VPS [within reason].  If you bring the volume, I don't see why not.
      Title: Re: Global Prime
      Post by: jemook on February 18, 2017, 09:52:21 AM
      The fpa forum reviews look fakey for me. The reviews are too good to be true. And also in stevehopwood forum I saw if any forum user criticize or said a negative comment, they become very offensive and say aggresive words. I don't trust them because of this.

      Thanks for your comments. We've been doing this for a long time now and have plenty of clients from forums such as this one who will vouch for us and have left the same FPA reviews you are reading.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: nwboater on February 18, 2017, 01:59:39 PM
      The fpa forum reviews look fakey for me. The reviews are too good to be true. And also in stevehopwood forum I saw if any forum user criticize or said a negative comment, they become very offensive and say aggresive words. I don't trust them because of this.

      Thanks for your comments. We've been doing this for a long time now and have plenty of clients from forums such as this one who will vouch for us and have left the same FPA reviews you are reading.

      Cheers
      Jeremy

      I am one of them. Still pleased with Global Prime and the service from Jeremy, although I rarely need it.

      Cheers,
      Rod
      Title: Re: Global Prime
      Post by: BlackTie on February 18, 2017, 02:37:14 PM
      I've used Global prime and think that are pretty good. I use them as a secondary broker.

      Re: Steve Hopwood, I'm not a fan of his forum. I used it for a period but it is HEAVILY monitored and if I said anything that Steve didn't like then my post was removed!
      Title: Re: Global Prime
      Post by: jemook on February 19, 2017, 10:38:13 AM
      Thanks for the support guys. In regards to Steve's forum, he's given us the nod as the official broker of his forum based on trust built over the years. Yes, he can definitely be quick to raise the ban hammer and in some cases maybe a bit too quick but it does keep a lot of the crap out. You have to work within his framework as it's his forum .. at the end of the day there is a lot of good content on there. I owe most of my trading knowledge to hanging out there and getting close with members.

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: lorax on February 25, 2017, 02:46:15 AM
      I've been using GP for over 2 years now and I would not hesitate to recommend them. Excellent broker as far as I can tell.
      On the other hand Steve Hopwood I wouldn't trust as far as I could throw him. Steve endorses Forex scammers like Bill and "Craig Stoltz" ( real name Clark Farabaugh) who pretends to be NASA scientist. He was pocketing $50 for each new member at FXAW.. I don't think he makes any more from that scam as people learned to stay away from there,  and I don't know what the deal is with Bill. I assume he gets some sort of commission from GP as well.
      If I was GP I would distance myself from any connection with this man. He is bound to land himself in some deep shit sooner or later...
      Title: Re: Global Prime
      Post by: The_Snowman on February 25, 2017, 06:02:37 AM
      I've been using GP for over 2 years now and I would not hesitate to recommend them. Excellent broker as far as I can tell.
      On the other hand Steve Hopwood I wouldn't trust as far as I could throw him. Steve endorses Forex scammers like Bill and "Craig Stoltz" ( real name Clark Farabaugh) who pretends to be NASA scientist. He was pocketing $50 for each new member at FXAW.. I don't think he makes any more from that scam as people learned to stay away from there,  and I don't know what the deal is with Bill. I assume he gets some sort of commission from GP as well.
      If I was GP I would distance myself from any connection with this man. He is bound to land himself in some deep shit sooner or later...

      Yeah, it's a joke over there, all those years they have been banging out trading EA's and still they don't make any money???

      Some of the EA's followed here are more professional, programmed better, and most probably the better option!

      Oops, there goes my membership  :D
      Title: Re: Global Prime
      Post by: crashev on February 27, 2017, 10:18:24 AM
      Jeremy are you planning to give access to more platforms like cTrader ?
      MT4 is nice for charting, but when it comes  to trading, this technology really sucks.
      Title: Re: Global Prime
      Post by: crashev on February 27, 2017, 03:29:05 PM
      Jeremy and one more thing: looking at spreads at http://www.myfxbook.com/forex-broker-spreads or even comparing manualy Global Prime to IC Markets, Pepperstone Razor, Vipro Markets, Tickmill you have much worse spreads for most of the time - are you working in order to have lower spreads at your services, or maybe there is something we don't know - like your spreads are higher but slippages are much lower?
      Title: Re: Global Prime
      Post by: jemook on February 27, 2017, 10:56:12 PM
      Jeremy are you planning to give access to more platforms like cTrader ?
      MT4 is nice for charting, but when it comes  to trading, this technology really sucks.

      Heya. While MT4 may be dated it definitely still has the vast majority of market share and I don't think that cTrader or MT5 has really been enough of a jump for us to warrant taking those  platforms up. There also just isn't enough demand from clients for it either. In saying that we are looking at another alternative platform to offer a more institutional product to our retail client base.

      We aren't really like most of the retail brokers you see out there - our focus is on the institutional side of things where we offer FIX API, Flextrade and other ways of connecting to our liquidity for banks, other brokers, hedge funds etc.

      Jeremy and one more thing: looking at spreads at http://www.myfxbook.com/forex-broker-spreads or even comparing manualy Global Prime to IC Markets, Pepperstone Razor, Vipro Markets, Tickmill you have much worse spreads for most of the time - are you working in order to have lower spreads at your services, or maybe there is something we don't know - like your spreads are higher but slippages are much lower?

      I think you'll find that our top of book depth is higher with us as we cater to larger traders. If you've found that you are always getting slippage when trading bigger than 1 lot it's probably due to the broker only having 50-100k at top of book to show super tight spreads. We cater to larger size traders that would prefer to see a real spread that they can actually hit and get the price they want in most cases.

      Feel free to compare executions between venues. We can show any of our clients advanced stats on their trading (see attached for recent trading on my account) which shows average execution time, slippage per trade, which LP filled the trade etc etc.

      I've also run a report for yesterday's slippage stats which is attached. You'll find that our slippage is quite balanced with lots of positive slippage being recorded for clients. I can also run this report for any client to show how they stack up with their trading fills.

      In saying all this low spread is still very important and we are working on ways to improve things for clients. I would say stay tuned as we are currently working on a product that will be very attractive to all types of traders. Can't say much else on this atm ;)

      Let me know if any Q's

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: Trunk on April 09, 2017, 09:52:33 AM
      Jeremy and one more thing: looking at spreads at http://www.myfxbook.com/forex-broker-spreads or even comparing manualy Global Prime to IC Markets, Pepperstone Razor, Vipro Markets, Tickmill you have much worse spreads for most of the time - are you working in order to have lower spreads at your services, or maybe there is something we don't know - like your spreads are higher but slippages are much lower?

      Well spreads what you see on myfxbook and actual spreads on execution can vary greatly and it depends on the bevy of factors. Its quite naive to judge broker by myfxbook data. But from my personal experience with IC Markets and Tickmill they do have excellent spreads, plus Tickmill's commission of 4$ per lot is unbeatable for most of the brokers.
      Probably Global Prime surely has their own pros, although they denied my application for account opening :(
      Title: Re: Global Prime
      Post by: jemook on August 03, 2018, 05:55:37 AM
      Hi all,

      Yesterday, at platform time 14:18 (GMT +3), we received an erroneous pricing spike by one of our liquidity providers on both GBPCAD and GBPAUD. This price was reflected in the charts and as such a number of our clients were affected with off market fills around 250 pips away from the correct market price.

      We've contacted all affected live account holders so we can work together with them to rectify any positions that may have been closed or opened due to the off market price. If you have not received an email from us and have reason to believe that you were affected by this issue please contact us at forex@globalprime.com.au with the affected trade IDs.

      We are currently investigating with our technology provider as to why this erroneous spike was allowed through as we have multi-level spread and tick filters to prevent this kind of issue from happening.

      Our charts have been fixed - you may need to right click the chart and select refresh if you can still see the spike.

      Please accept our apologies if you have been put out by this and rest assured that we will look after you to ensure a positive outcome to this situation.

      Regards
      Jeremy
      Title: Re: Global Prime
      Post by: jemook on March 22, 2019, 03:15:11 AM
      Hi all,

      Hope everyone is well

      Our new branding and website refresh launched recently - check it out https://www.globalprime.com.au/

      Cheers
      Jeremy
      Title: Re: Global Prime
      Post by: HFT Group on March 22, 2019, 06:23:51 AM
      Hi all,

      Hope everyone is well

      Our new branding and website refresh launched recently - check it out https://www.globalprime.com.au/

      Cheers
      Jeremy

      Looks great Jeremy. Very functional and easy to navigate.
      Title: Re: Global Prime
      Post by: jemook on March 25, 2019, 01:06:35 AM
      Hi all,

      Hope everyone is well

      Our new branding and website refresh launched recently - check it out https://www.globalprime.com.au/

      Cheers
      Jeremy


      Looks great Jeremy. Very functional and easy to navigate.

      Thanks Jon!
      Title: Re: Global Prime
      Post by: frankgalla on May 19, 2019, 07:03:22 PM
      will be my first time on real and Im looking for a reilable and trusted broker to start with the right foot and researching all across the web I only find good reviews about Global Prime, want to ask you if you really recommend me this broker and most important if its recommended to deposit large sums of money thank you
      Title: Re: Global Prime
      Post by: HFT Group on May 20, 2019, 05:16:42 AM
      will be my first time on real and Im looking for a reilable and trusted broker to start with the right foot and researching all across the web I only find good reviews about Global Prime, want to ask you if you really recommend me this broker and most important if its recommended to deposit large sums of money thank you

      You can't go wrong with Global Prime. Totally trustworthy, transparent trading conditions, great support and fully regulated by ASIC.
      You can find a good deal for Global Prime through this forum offer - https://donnaforex.com/index.php?topic=19396.0
      Title: Re: Global Prime
      Post by: compujock on May 20, 2019, 06:14:31 AM
      I can vouch for Global Prime as well.  I've had several accounts there for many years.  Never had a single issue with them.  They've always been honest and fair.  And customer service has always been quick to help.

      I was also part of a PAMM there that had hundreds of thousands of dollars in trade. 

      Title: Re: Global Prime
      Post by: diyforexskills on May 20, 2019, 09:13:52 AM
      Have always heard positive things about them but if you are trading long term strategies, holding positions for days and weeks, then their poor swap rates will hurt.

      See my analysis at https://donnaforex.com/index.php?topic=21701.0#new