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Hi,thanks for the update about the hybrid accounts.I opened up a new hybrid account one hour ago and waiting for my account details.Also asked for the updated TOS because i got only the old ones via email.brMark
Hi Mark,You're very welcome. The accounts team will process your account opening in the AEDT(Sydney) office hours.I am sorry to hear that there was an issue with the new TOS not coming through. I will organise that first thing in the morning with the application service!Thanks,Daniel
If i understand it correct all account forms are mentioned and only for hybrid the risk of loosing more than you had invested is excluded. On normal standard or normal ecn not.brMark
Exact opposite and that's before all the contradicting sentences. See perfect example that we don't understand it.
"For clients who opt in to the Hybrid account by selecting the Hybrid account upon application, your potential liability on short and long contracts is limited to the amount you pay Synergy or we hold on trust for you."
Quote from: ColiseumFX on February 02, 2015, 09:35:09 AMExact opposite and that's before all the contradicting sentences. See perfect example that we don't understand it.Sorry i cant follow you. For me the TOS is clear and i havent any problems to understand.Quote"For clients who opt in to the Hybrid account by selecting the Hybrid account upon application, your potential liability on short and long contracts is limited to the amount you pay Synergy or we hold on trust for you."After that all account forms and risks are mentioned as UNLIMITED EXCEPT HYBRID. Hybrid is the Exception.Didnt get what you mean. but maybe i am blind They should add only one sentence to be clear to their TOS: On Hybrid Account its not possible under any circumstances that the client loose more than his deposit.This should also include any force majeure event.brMark
No. Thats out of context.“Loss of your moneys: For clients who opt in to the Standard, ECN or Hybrid accounts, your potential losses on (long or short) Contracts may exceed the amounts you pay (as Margin) for the Contract or amounts we hold on trust for you. For clients who opt in to the Hybrid account, your potential liability for those losses on short and long contracts is limited to the amount you pay Synergy or we hold on trust for you.” they should remove Hybrid accounts in the first sentence because its irritating to list them but as i said before the second sentence excludes the hybrid accounts from the unlimited losses.brMark
You can read it however you want, I'm simply saying the TOS can easily be used against you. That's all.Cheers.
Quote from: ColiseumFX on February 02, 2015, 04:15:48 PMYou can read it however you want, I'm simply saying the TOS can easily be used against you. That's all.Cheers.no you can read it as it is and dont do any interpretation. Unlimited losses are excluded in the second sentence. But for sure its an unlucky formulation. I hope they will clarify it for us. So lets wait until we get any official response.brMark
I read the whole sentence again and now it makes sense:On any account the losses can exceed your deposit. Thats the nature of cfd contracts BUT your liability to pay them is limited to your deposit on hybrid accounts. So no negative balance can occur or better it can occur but you didnt have to pay for it like we saw with alpari uk recently.Thats all and makes perfect sense....
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