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Author Topic: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker  (Read 52476 times)

Offline forex4life

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #285 on: January 28, 2015, 10:24:07 PM »
Did you email them support at fxopenaus.com ?
You should tell them.

Offline Okda

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #286 on: January 29, 2015, 12:36:11 AM »
this did happen since the start of December on their ecn feed, specially on gold
I contacted support lots of time complaining and never got a useful reply back

Offline ColiseumFX

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #287 on: January 29, 2015, 03:59:12 AM »
Well, until now, FXOpen feed was great, with spreads hitting 0 sometimes even in most exotic crosses.

Now EURUSD average spread is abour 0.4 pips higher than before and higher than most DMA or ECN brokers, and some pairs now never hit 0.

It's quite plain to see that they added some spread padding or changed completely the behavior of their bridge. Meanwhile FXOpen stays silent about that.

I can't tell exactly what they changed, but what I know is that my EAs are no longer profitable as this spread increase means almost doubling trading costs.

So, I'm quitting, I will withdraw all my funds. I hope someone from FXOpen reads this and gives us some explanation or if they are going to repair this.

The brokers that are at 0 pips, where is their commission then? On standard at 1:100 leverage, $5 in RT commission equal .5 pips. There is a spread even if it's hidden.

Offline Kristofer

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #288 on: October 11, 2015, 08:47:05 PM »
Yes, if the broker's support  is not very professional - it is a headache for a trader. I personally was lucky  because of my broker Freshforex technical support service! I always get a competent advice here. It is not a surprise, because in August Trading Academy MasterForex-V ranked their support the best in the market.

Offline ahtiong

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #289 on: October 28, 2018, 07:16:39 AM »
Does Fxopen au got offer fix api? Hope the fxopen representatives can answer here. Their support is really not good even tough their broker is huge

Online nwboater

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Re: FXOpen AU Pty Ltd - fxopenaus.com - ASIC Regulated Broker
« Reply #290 on: October 28, 2018, 01:58:43 PM »
Does Fxopen au got offer fix api? Hope the fxopen representatives can answer here. Their support is really not good even tough their broker is huge

I strongly suggest that you contact the Broker directly. This is not a support site for brokers and very few will respond here including a lot of excellent ones.

Cheers,
Rod
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